Don't buy smart WiFi until you know this

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  • Опубликовано: 29 окт 2024

Комментарии • 62

  • @amberwells8702
    @amberwells8702 2 года назад +1

    Thank you so much for this. None existent wifi in the garden and upstairs but we have loads of smart bulbs and plugs. You’ve really helped me with what to do!!

  • @Goldfish120X11
    @Goldfish120X11 Год назад +1

    Had similar problem with BT Smarthub 2 and 2.4ghz smart plugs. Could not get them to connect or log in to new router and complete WiFi. I found work around, turn off the 5ghz network on the Smart Hub, so unit is just running in 2.4ghz. Get smart plugs connected, it worked first time. Then turn on the 5ghz again. Now the smart plugs connect fine, even through the Mesh compete WiFi disks. Have also bought additional EE 2023 extender disk and all is working fine. The issue is the combined network when trying to initially connect it seems. This may work for others but suspect it will be smart plug brand dependant also.

  • @rossswift
    @rossswift 2 года назад +5

    This is a long time ago, but a fix for anyone experiencing these issues. If you turn off the router, set a hotspot up on your phone with the WiFi ssid and password (locking to 2.4ghz) as the main hub is setup.
    Then using a second device e.g. tablet or someone else's phone connect to the spoof router and setup the smart device. Once the router is back on and the hotspot is turned off it should work perfectly connected to the router.

    • @TheWrightTimes
      @TheWrightTimes  2 года назад

      Good advice. Thanks

    • @arfurdaley6399
      @arfurdaley6399 Год назад +1

      If this works then this is a huge help ! Thing is I’m not sure what you mean about setting up hotspot with WiFi ssid and password locking to 2.4ghz. I know how to set up hotspot on my iPhone but with Wi-Fi ssid and locking it to 2.4ghz ?? Can you please explain ?

    • @TheWrightTimes
      @TheWrightTimes  Год назад

      You can set it to only use 2.4 ghz in the router settings Web page and that way it won't flick over to 5ghz . That's what I mean by locking it down to 2.4ghz. It's a simple process.

    • @arfurdaley6399
      @arfurdaley6399 Год назад +1

      @@TheWrightTimes Thanks for replying. Yeah I know it’s between 2.4 and 5GHz but how do you set the WiFi ssid and password on your phones hotspot ?

    • @TheWrightTimes
      @TheWrightTimes  Год назад +1

      Tbh. It's that long ago now I would of had to ring the network for technical help. In reality all you have to do is plug the disk in in another part of your house and you should be able to connect to it. Ideally you should anyway. Shouldn't really be any need to touch ssid etc. The mesh network went for instead was far far easier to set up and use

  • @jamesmoffat2977
    @jamesmoffat2977 2 года назад +3

    I think the problem is with the TP Link system as I’ve also had a problem with TP Link blocking sky tv. If ditched sky tv and broadband altogether now and gone to EE which at the moment is half price for 3 months AND I got the boaster for FREE.

  • @ralphtaylor9968
    @ralphtaylor9968 2 года назад +2

    Thanks for this perspective buddy, we're investigating moving to 5G broadband as we have rubbish broad band over copper and can't get fibre, so considering the TP link Deco mesh devices. Good to know it works well. Thanks

    • @TheWrightTimes
      @TheWrightTimes  2 года назад +1

      Thanks for your comment. Really appreciate it. The tp link has been in a fair while now and still not had one issue with it.

  • @Ann-bm5qg
    @Ann-bm5qg 2 года назад +1

    I added a TD booster I plugged in next to my router and the other part next to the area where signal was poor and now I’ve got a good signal everywhere.

  • @onewaytograce
    @onewaytograce Год назад +1

    I have smart router in one room and 12ft away in another room the white disc why is red light flashing on disc yet my Internet is working fine?

    • @TheWrightTimes
      @TheWrightTimes  Год назад +1

      Not sure but it may be the link between the router and the disk. You good signal may be coming directly from the router rather than the disk

    • @onewaytograce
      @onewaytograce Год назад +1

      @The Wright Times finally got this worked out, yes it was the link between router and disc extender. Reset small pinhole on both router and disc held in for 30 seconds, then turned off for 10seconds. Turned back on working perfectly again hope this helps others. 👍

    • @TheWrightTimes
      @TheWrightTimes  Год назад +1

      Great news

  • @commonsense4219
    @commonsense4219 3 года назад +3

    You go as an administrator on the EE router and change ghz through the settings. You can see and change the settings to all connected devices. I think?

  • @djswirley
    @djswirley 2 года назад +1

    Hey man my router is acting up I think , I play PlayStation and it just doesn’t feel right as if my internet is slow what can I do I also got a Ethernet in this sucks so much

    • @TheWrightTimes
      @TheWrightTimes  2 года назад +1

      Hiya. Ring your network to check your speed and also ask if your line is being throttled. Mind you they'll probably deny ever doing that. May be they replace your router

    • @djswirley
      @djswirley 2 года назад

      @@TheWrightTimes yeah man it’s weird because honestly the speeds don’t see great when I am gaming it’s super slow I can almost feel it will give it a few weeks then for sure I’ll try that option, thanks again man

  • @superiorbeing95
    @superiorbeing95 2 года назад +1

    I had trouble with this when Virgin media updated firmware on their router, all my smart devices couldn't get to work, changed Immersion heater switch to another one that wouldn't work and now on old ticking timer lol all the other devices I gave up. Tried switching the 5ghz off in the router settings and it switched itself back on. Pain in the arse

  • @youwat
    @youwat 3 года назад +3

    Turn 5Gz off connect them then turn it back on super simple stick with the smart WiFi and try google it’s your friend unless your checking symptoms then your going to die

  • @grahamjones6712
    @grahamjones6712 2 года назад +1

    I've never used broadband supplied routers for wifi I've always put them in bridge mode or ip passthough and used my own gear because then you know how you've set it up

    • @TheWrightTimes
      @TheWrightTimes  2 года назад

      I'm assuming with connecting the mesh gear to the router I'm badicall creating a pass through as I've disabled the routers WiFi output and just using the mesh. Is that a correct assumption?

    • @grahamjones6712
      @grahamjones6712 2 года назад

      @@TheWrightTimes it's a specific setting if not just disabling the wifi on the isp provided router. Bridge mode/ip passthrough needs to be selected too I assume u must have done this as your using the mesh router instead for wifi. The wifi being disabled on the isp provided router is a just a side effect of choosing these options.

  • @rafach.
    @rafach. 6 месяцев назад +1

    I just have such a small crap with EE and I pay a lot for the Internet. And the Internet sometimes works, sometimes it doesn't work. So I don't recommend the Internet with EE to anyone. Because I want to stop paying for such a terribly bad Internet. I called the hotline a million times and told them that I would stop

    • @TheWrightTimes
      @TheWrightTimes  6 месяцев назад

      Have they tested your line for faults.
      I've been with them for years. Had a few bouts of downtime but nothing major

    • @ah76013
      @ah76013 6 месяцев назад

      Which package are you on for the internet

    • @ah76013
      @ah76013 6 месяцев назад

      I was with virgin 500mb just changed to ee 900mb not installed yet so cant say

    • @TheWrightTimes
      @TheWrightTimes  6 месяцев назад

      My neighbourhood is still quite slow for Internet speeds 50meg

  • @frankbest7110
    @frankbest7110 3 года назад +3

    Also worth noting you cant manually change a device from 2.4gz to 5gz or vice versa which sucks.

  • @Richiecandylover
    @Richiecandylover 3 года назад +4

    Yeah they do incorporate 2ghz/5ghz - sometimes there’s ways to separate it - especially if you change the SSID of one of the channels :/)

    • @Richiecandylover
      @Richiecandylover 3 года назад +1

      Also I use TP-Link decco mesh too and that works too

    • @TheWrightTimes
      @TheWrightTimes  3 года назад

      That was tried by me on the admin page and ee on their system

    • @TheWrightTimes
      @TheWrightTimes  3 года назад

      They are good

  • @datguy3338
    @datguy3338 2 года назад +2

    Factory reset your router and do a reboot

  • @Bond2025
    @Bond2025 2 года назад +1

    The main problem seems to be that you have no technical knowledge and haven't looked at how something works or what the terminology means. That has resulted in you and the people you speak to having two different conversations. You are talking about one thing using words that you have heard, they are trying to explain what to do using technical explanations that you do not understand.
    The SSID (name given to Wifi) can be the same on more than one band, I could have "BTinternet=WiFi" for example on 2.4GHz and 5GHz at the same time, the phone or PC would select either the strongest signal, the strongest signal with least errors or clearest band, or even 5GHz if a higher data throughput was required for streaming.
    Some of the Smart or multi-room WiFo devices will not work the way you want them to. For example, the main WiFi device will operate on 2.4GHz and 5GHz. Another unit linked to it might use 2.4GHz to speak to the main router and then only allow access on 5GHz, or the other way around. They usually sort out the clearest band to speak to each other around the house.
    It depends on what you bought and how it has been set up. Some will use an internet over the mains wiring and give you 2.4GHz and 5GHz in every room. It's down to you to read all the information and look at how it works.

    • @TheWrightTimes
      @TheWrightTimes  2 года назад

      Good info. Sounds pretty much what we tried. Both myself and the ee operative thought it should of worked that way but in practice it wouldn't for some reason. When on the phone with their tech dept, I gave them all info they asked for, also what it was I was trying to accomplish, what I've already tried down to every detail and what equipment I was trying to connect. I'm by no means a tech expert but I do know some stuff so I'm not completely green.
      I've never had any issues with my broadband routers like this in the past. Even setting up my mesh since then was pretty much straight forward. I've used extenders in the past before with no bother as well so cannot see why a disk should of caused the issues that it did.

  • @AxeMoose
    @AxeMoose 3 года назад +1

    My unit only shows 5ghz. But my one device that only does 2.4 connects.

    • @TheWrightTimes
      @TheWrightTimes  3 года назад

      That's the problem mine had. Mine did actually have both channels but all the devices could only see the 5 gigahertz one even though both of them were live and active. The ISP could not even resolve the problem so I ended up having to get the mesh system

  • @slantedlustre404
    @slantedlustre404 Год назад

    You got anything on the 5gee smart hub

    • @TheWrightTimes
      @TheWrightTimes  Год назад

      Yeah it works on 5g.

    • @slantedlustre404
      @slantedlustre404 Год назад

      @@TheWrightTimes do you know anything about the TSG external antenna ee installs apparently it improves the connectivity by 50 percent on fibre or 5g/4g but I cant seem to find their number for the tsg engineers to install the Antenna if you have any information I would greatly appreciate it my current fixed line gets 4 mbs up 0.15 down

  • @scottellis5911
    @scottellis5911 3 года назад +1

    😅😅😅I have works fine with ring smartlife tplink lights plugs etc 30 days no drops

  • @shivamoradii3377
    @shivamoradii3377 3 года назад +1

    I suggest you check the broadband EE speed every week. They give you half the speed you signed in the contract. The network is not good at all, and make sure that the RUclips comments are closed due to criticism .I canceled my contract

    • @TheWrightTimes
      @TheWrightTimes  3 года назад +1

      I've not a problem when I've done a speed test normally. I normally find EE to be quite reliable

    • @Horizon301.
      @Horizon301. Год назад

      Pretty solid and has never really cut out for me. Very reliable to the point I wouldn’t even consider switching. 20+ years now with the company and previous ones that came before orange

  • @arronkelsall3507
    @arronkelsall3507 3 года назад +1

    So your still with EE just using the TP Link mesh system

  • @davemulready
    @davemulready 3 года назад +2

    Stay safe guys 💚

  • @jonbeard4453
    @jonbeard4453 2 года назад +1

    EE tell you that it won’t do 2.4Ghz when you order ,and also it acts as a Wi-Fi Mesh system ,Don’t really know what ya complaining about ??? Do your Research first it may help !!

    • @TheWrightTimes
      @TheWrightTimes  2 года назад +1

      Thanks for your comment. I'm aware it is a mesh system. After sending it back I got the tp link mesh system and it worked no bother. I do a lot of research before I get anything. And you'll find if you did your research it does 2.4GHz: 800Mbps (256QAM)
      5GHz: 1733Mbps (256QAM).
      I thank you for your time leaving a comment

  • @canary0026
    @canary0026 3 года назад +4

    can someone please tell me if i can connect 4g wifi onto a smart tv

    • @dannysavage7746
      @dannysavage7746 3 года назад

      Yes it's work's

    • @Iamraiven
      @Iamraiven 3 года назад

      Yes, both my smart tv and firestick works on 4g or 5g tethering from a phone as if my virgin ( now changed to EE for this very reason) went down or wouldn't reach even with extender I had to run both via my data from my 5g phone but works with 4g phone too, ironically ee boosted my WiFi data to unlimited through 2020 and most of 2021 when I was home because of covid and when tv didn't connect I only used my phone for everything in my bedroom, hence why I left virgin and went to ee but its good to know!!! Hope that helps 😃

  • @detoast1197
    @detoast1197 2 года назад +1

    muppet