Hey I am new to IT too, and this is my first attempt to get in after spending the past 10 years in Accounting / Finance. Hope you managed to make a career out of this!
🎯 Key points for quick navigation: 00:19 *🧩 The ITIL service value system describes inputs, elements, and outputs as a system.* 02:23 *💡 The service value system is designed for flexibility, discouraging siloed working, and accommodating different frameworks and backgrounds.* 03:21 *🌱 Opportunities and demand form the basis for creating value in the service value system, leading to multiple types of value for different stakeholders.* 06:14 *🔍 Guiding principles are essential tools that are universal, durable, and provide simple, sensible rules for organizations.* 09:39 *🏉 Good governance in the service value system is about helping people follow rules and do the right things rather than blaming them for mistakes.* 10:19 *🔄 The service value chain outlines connecting activities within an organization to deliver value realization from opportunities to value.* 11:26 *🛠️ Practices in the service value system, like incident management and problem management, are hands-on tools for shaping value.* 12:10 *🔁 Continual improvement in the service value system is a recurring activity involving everyone in the organization to enhance all aspects continuously.* Made with HARPA AIem
@@leximusmaximus4593 I think Tony has a point. the content and the way instructor is explaining is great. No doubt about that. But that background music is disturbing for some people.
This guy explains ITIL better than the trainer my company paid over a grand for.
100% The experience and with it confidence comes across so well.
Maybe because he is one of the authors :D Sais in the description.
He is blessed with the gift to explain this information to us with a deep insight, and understanding. You are truly a blessing !!!
I wish this man was my grandpa lol total newbie to anything IT but this series has been easy to understand
Hey I am new to IT too, and this is my first attempt to get in after spending the past 10 years in Accounting / Finance. Hope you managed to make a career out of this!
it is complicated to look at.... not after you discussed it.. thank you
🎯 Key points for quick navigation:
00:19 *🧩 The ITIL service value system describes inputs, elements, and outputs as a system.*
02:23 *💡 The service value system is designed for flexibility, discouraging siloed working, and accommodating different frameworks and backgrounds.*
03:21 *🌱 Opportunities and demand form the basis for creating value in the service value system, leading to multiple types of value for different stakeholders.*
06:14 *🔍 Guiding principles are essential tools that are universal, durable, and provide simple, sensible rules for organizations.*
09:39 *🏉 Good governance in the service value system is about helping people follow rules and do the right things rather than blaming them for mistakes.*
10:19 *🔄 The service value chain outlines connecting activities within an organization to deliver value realization from opportunities to value.*
11:26 *🛠️ Practices in the service value system, like incident management and problem management, are hands-on tools for shaping value.*
12:10 *🔁 Continual improvement in the service value system is a recurring activity involving everyone in the organization to enhance all aspects continuously.*
Made with HARPA AIem
Truly amazing, just signed up for a course, thank you Sir
Wish I could afford this course
He’s such a good teacher
Background music though.
Great teaching ,well explained.
So simple and practical
Yes, Ivor makes it simple
Back ground music is so annoying and disturbing. Try to increase the speed of explanation.
Is there a need for back ground music.
It's so annoying and irritating.
Your presentation is excellent.
You're given eleven lessons for free and you still find something to complain about?
@@leximusmaximus4593 I think Tony has a point. the content and the way instructor is explaining is great. No doubt about that. But that background music is disturbing for some people.
The background sound for me is rather refreshing and relaxin.
it’s not for some of us