ITIL® 4: An Introduction to the Service Value Chain (eLearning 8/25)

[Lesson 8 of 25, full course available at Mplaza.training]
This video is part of the ITIL® 4 Foundation eLearning Course, by Ivor Macfarlane (co-author of ITIL®). ITIL® is the most popular guide for IT Service Management. Foundation is the first level of certification in ITIL®. After you become certified, you have the option to proceed to the Practitioner, Intermediate, Expert, and Master levels. Most people who are certified in ITIL® find the Foundation certificate sufficient for their goals.
Full ITIL® 4 Foundation eLearning Course
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The entire course is available at Mplaza.training. The course offers everything you need to learn ITIL® 4 and prepare for the ITIL® Foundation exam. The whole course includes 25 lessons, which is equivalent to a 2-day classroom course. It contains a sample exam, multiple quizzes, and access to the trainer. You can watch the first 30% (11 of the 25 videos) for free on this channel.
Useful links:
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Full eLearning course: mplaza.trainin...
Exam simulator: mplaza.trainin...
Official exam: mplaza.trainin...
IP
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ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

[@trainingforall7886]

Thank you so much for this series of videos. I really liked the content.

[@jose.albuquerque]

🎯 Key points for quick navigation:
Service value chain is the core of the value system, taking from demand to value realization.
It consists of stages like plan, improve, engage, design, transition, obtain, and build.
Organizations can combine these activities in various ways to achieve different goals.
Service value chain can be used to resolve incidents, add new functionality, improve existing services, or create new services.
Understanding the components and how they fit together can lead to increased efficiency and effectiveness.
Made with HARPA AI

[@leximusmaximus4593]

Informative description on the service value chain, thank you.

[@Optimisst]

Thank you

[@jcinwaterford]

Thanks a lot

[@aogunade]

That made perfect sense. Thank you for breaking it down.

[@sarangnagbhidkar4956]

It's helpful... Subscribed ♥️

[@Qu33f0]

Great presentation!