Content Lunch: How Beyond Turned their Post Purchase Experience into a Profitability Tool

With a focus on ecommerce, Beyond - the parent company of Bed Bath & Beyond, Overstock.com and Zulilly - is leveraging new tools and technologies to enhance their customers post purchase experience and deliver meaningful improvements to profitability, loyalty, and LTV. Join us for lunch with Beyond’s Chief Customer Officer Carlisha Robinson to hear more about leveraging AI and value added services to drive customer engagement and profit.
Rohan Shah, Founder, CRO, Extend
Carlisha Robinson, Chief Customer Officer, Beyond
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