Build Rapport & Trust With Customers & Clients (The Simplest Way)
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- Опубликовано: 3 апр 2016
- Simple ways to build rapport with customers & clients!
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What's the best way to build rapport & trust with friends, colleagues, customers, clients etc?
Most people spend their lives reacting and responding to their experiences and filters of their world, rather than the situation itself.
But using this simple technique, you'll be able to build rapport & trust with clients, family, friends much more easily.
There's no gimmick or trick either. It's just about listening more effectively - without interrupting.
See most people when conversing with other people in any setting, are so focused on getting what they want to say across, they trample all over the other person's thinking.
Instead, focus on keeping your silence and not doing this. You'll instantly be able to take your connections and rapport & trust building techniques to another level.
One thing I try to do is spend a day or a weekend maintaining silence - so that I can practice it. We've been trained to talk so much that we inevitably miss the little details in our conversations.
Try it out & as always, if you liked this video, give it a thumbs and post a comment below.
- Keshav
Get daily inspiration on Instagram: / keshavbx
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Too often we aren't really responding to the situation in front of us but to our experiences & filters of the world we perceive - which aren't always that accurate. This video will show you exactly how to build rapport & connect with anyone FASTER.
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- Keshav
wrong lessons always used for motivation, and right lesson must be the part of our life ?
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Was great to listen to your thoughts. It's actually so true. I've also noticed if I listen to others thoughts first then they can open up and start asking me some questions and that's the point when they are ready to listen. Great advice Keshav!
I work with the Deaf Community. I loved when you talked about active listening. which incorporates body language, eye contact, a smile. Expressions are so important in American Sign Language. One can say so much without even saying or signing a word just by an expression can say so much more than we could even imagine. Enjoyed your topic. I remember years ago a said I needed to stop reacting and start responding but i should have said i needed to listen more and then respond.
Totally agree with the premise of the video. Very reminiscent of How to Win Friends and Influence People which is a favorite book of mine
truly saying @keshavBhatt .. my eyes filled with tears i dont know why, but i am promising you that ill be following your advice of being silent and try to observe more rather focusing of argument or talking and responding... you are literally amazing, i love your ways of expressing emotions and yes! i'll be connect with you ever!
Thank you for such a heart-warming sharing. This is more than a video of building rapport to me.
Total agreement with you on that; to listen is to be a good communicator. Your role is defined by that.
Great practical approach to building rapport, Keshaw. Keep up the great work!
Firstly, this is exactly what Dr Stephen Covey stated in his book 'The 7 habits of highly effective people', The chapter on the 5 levels of listening. Secondly, we have Two ears and One mouth, Use them in those proportions!! I.e. Listen MORE than you talk.
Deffo!
Literally thought of the exact same reference from the book when i saw the video !
Brother, I this video is really qualitative for me. You explained logic with ease. Tx.
im definitely guilty of doing this all the time, im an anxious person & i never give myself the opportunity to relax into the moment thank you this is exactly what i needed to hear!
I think the best way to build client trust is to literally just show that you are a human-being. Showing them you have skin, eyes, ears and a mouth. People can relate and will naturally trust you more.
Love the new setup man! Looks sick!
thanks man. the lens you suggested is awesome!
This is soooo good! I need to listen more for sure! Thank you for sharing this video! New subscriber here 💙
why doesn't this have so many views? this video can change how ppl talk to each other in every way
This is actually true 🙌👍thanks!
its the good reminder of the basic rule in conversation and in any aspect of life ,thanks bro
you hit the nail right on the head.
Thank you I'll try this
I have looked at plenty of videos, but there is one thing that I really loved about this video, and that's the way to create the spark in the conversation, the connectivity over this video that you taught us today. I am impressed !!!!!
Hello Mr. Bhatt, thanks a lot for sharing. I totally agree with you on the fact that we need to take a step back, being chilled and actively listening. I have experienced that before and I loved it, but I realise that it's hard for me to keep myself in that state of mind for a long period of time, considering how demanding and fast-paced life is. Any tips to overcome this and prolong this state of calmness?
Great video. This is something I need to do more of, really listen.
+Amanda O'Connell Cheers! Glad it was useful for you
i just found your channel! i'm glad i did!🥂
Liked the idea about seeing everything through your own lense... Makes Perfect Sense!
Absolutely, its just up to you which lens you want to create, and realise that you have to put in work everyday to keep it as crystal clear as possible.
Yep - most of what we do is habit.
In the first ten seconds deliver your goods. The best you have in yours as a person. Quality tools to communicate effectively. Yours truly. Or nobody wants to spend life on you.
Good idea on just listening. Going to give this a try
Lemme know what you think!
I saw this for the first time this week. I know this is an older video. But it was amazing. I loved it. I have watched this 3/4 times.
Thank you!
@@keshavbx ❤️ Thank you. I just started a new job as an ISR. This was so helpful. I subscribed to your channel. Very excited to watch more.
How much time does it take to build rapport with someone?
Thanks
Very useful
This was good👌🏻
I love the way u speak bro ,how can I make my English like that ,if u could help thanks
thanks for the share
thank you for watching!
I want an accent like you how can I do it ? Please Reply 🙏
Love ur accent
so you have to write a book on those experiments
I work in the film in the stream. That’s the same thing they say. Don’t assume anything good or bad just listen.
actually. that is what I do, watching youtube videos. let other people talk. give them the space to extrapolate their thoughts. I think that there is a huge gap in society today, talking to and listening to each other and to conversate deeply. nobody seems to take time for this.
Legit!
+Magic for Good Cheers!
like your accent
He is speaking from NLP point of view. He is a student of NLP.
You look and sound just like Keshav Bhatt! Unbelievable
I do it
🔥
2:20 Example
bare truth
Thanks Ronald
Dont be a salesmen. That is the easiest and purest way to be a good salesmen
Silence is noble. Wait.... Pause... Let the other person speak. Notice their body language, their eye contact, and how they are expressing themselves.
My intent of your training is to create a consistency, a supportive community, as well as a way to market my business. Thank you so much for your advice. It’s greatly appreciated.
4:25 you must've talked about Vipassana
Sending meta vibes :)