I run into the same issues with a pare of DL380s (Gen9). I ended up reaching out to someone that had a support contract on similar models and they downloaded the individual firmware updates and sent them to me. Dell is so much easier to work with on older off support servers.
I'm impressed you have all these problems, i have 10x Gen9 servers currently, and they have been some of the smoothest to update of all the HP/E servers iv'e had (also easier than Dell Rx30 for the record!). That being said, i'm certain your USB drive is corrupted, that message means something is messed up. Mounting an ISO through the client works a lot better than Dell's iDRAC, but, it works even better if you put the iso on a web server and point ilo to it, it will boot much faster this way. The BIOS .flash file and the ILO .bin file can all be extracted from the SPP. Personally i can recommend the Interactive mode, as you will get much better insight into what's going on. The automatic mode is really only good for mass-updating servers.
I thought it was going to be a quick video just updating with a SPP,, I was going to show where to download the SPP and using it to update the server. I do only have one Gen9 server,, so had nothing to practices on. :-/ and I just filmed what I ran in to..
It's funny to me that this is your experience with HP, I've never had any issues finding drivers on any of my HP servers (around 10), but when I tried getting drivers for my IBM ds3524 I was told by support that it is outside warranty and I would have to purchase extended warranty to get drivers. Ended up having to find the drivers on some sketchy Russian FTP server.
On HP Machines if you hold down F11 when pressing the power button it will default to the boot menu, allows you to walk away and come back without missing it (not sure if you enable that but its a feature)
We have "secure" servers now, where the entire chain is verified (vendor locked CPUs for example). On the other hand you have to get your updates via torrent or 3rd hand websites. Well done :D
I seem to like the Cisco UCS platforms a lot now! I retired my old HP ProLiant DL380 from being my main production server, and I have 2 new Cisco UCS C240 M3s. They are amazing servers!
When the Raid controller battery of these servers is degraded, this will impact write performance considerably because it will disable all cache on the controller. Thank you for making these videos!
@@LynxCarpathica good question I would assume so. I don’t have concrete evidence but after all if I’m corrects it’s just looking for the voltage. I would assume if you try you wouldn’t do much harm. Oh ye just one thing don’t solder it directly to the PCB solder it to the old cable. FYI this is a DIY mod not supposed by the manufacturer so take the risk at your own cost. Good luck and let us know how it goes. If I can help in any way feel free to write me a message.
Just updated my old DL380 G9 BIOS from P89 v2.76 (Nov 13, 2019) to v2.96 (May 26, 2022). All newer BIOS versions seem to be locked unless you have an account. Anyway, after downloading the 8Mb file from HPE and putting it on a freshly formatted 32G USB flash drive (according to some comments, the USB drive must be 32G or smaller) you boot up and choose F9 and then navigate through the BIOS menu until you find firmware update options. Here you can choose to update the BIOS, RAID controller, network, or whatever device you are updating. It will then ask for location of file and after pointing to the USB drive it took right off. Reboot and done. Hope this helps if anyone is having problems in 2024.
Even if the device is still in warranty, it is still not gauranteed to be able to get the SPP When my HP Microserver Gen10+ was still in warranty, I tried to download SPP and it just say unable to process my reuqest. I contacted HP and they said I need to provide company information. I explained my device is only for my personal use and they just say they policy has changed and company information is a must.
I am not a huge HP enterprise fan either and only have ever had one HPE which was gifted to myself from a good friend within google. -I usually only really play with firmware when it's absolutely required for whichever application I need for it to run, such as the Mellanox GridDirector which for some reason would not even pick-up on some connections but FW fixed it and the same happened with IBM 2node, both machines required the same versions in order to operate with one another. To be fair I steer clear from FW as best possible even though I am required to kinda write my own for my own devices I create. FW can be a bitch which can brick! -Amazing video buddy.
The Gen9 generation is probably the worst choice for the homelab setup or anyone that didn't buy into the entire HP vertical. Here's a couple reasons I've personally ran into: 1.) Plug in anything (PCIe or HDD/SSD) that isn't HP branded and with HP firmware, and the server will automatically ramp every single system fan to max. Don't know if there's workaround these days, it didn't when I tried around 2 years ago. 2.) G9 was about the time when they started locking the newest (non-critical) updates behind a service contract paywall. The problem is, their definition of critical and mine are not aligned. 3.) The ILO4 versions I tried were buggy as hell, with barely working KVMs. Going through the web console was completely broken, luckily the standalone ILO application was ok. I think that's why they finally came out with an html5 console, just to allow working access. All in all, I think they are just pushing people who are not directly making them money away from their products, which is too bad because their hardware is decently solid. But I've moved my own equipments to dell now, and have consulted on a few other shops (few thousand nodes all together now) to make the switch on one of their two primary suppliers, so far everyone's happy with the switch. The earliest batch are nearing replacement time now and that shop is perfectly happy to stick with dell. Turns out when a company decisions causes another company's vp of infra a few inconveniences and restless nights for no appearent reason, they really remember that and even with the accountants holding the purse, they still have enough pull to justify a few % difference on commodity hardware.
Ya this whole firmware behind a paywall thing was frustrating me this last week. I had to do the same thing and get someone else to get it for me. One note that battery write back cache battery will significantly improve disk performance if it is installed and working. Also you will want the latest system board firmware and ILO firmware. With out that the fans will stay at 100% and be loud as hell until you reset ILO then it will creep back up in a few hours.
Thanks for this post. Do you know from which firmware they fixed the stupid fan speed problem? Also, how can I get access to new firmware/bios without a service contract? 😕
I powered up my home rack while watching this video. Those sudden fan noice really bugged me. :) On Dell servers, while updating thermal firmware, all the fans are running top speed for about 3 minutes and those are freaking loud. I also wonder if I could legally obtain HP firmware after support contract. My friend has a lot of older HP hardware. Still pretty expensive stuff and rock solid.
At work we buyed an HPE server like 3 years ago, and i had to download an ISO, because that "online SPP one-button firmware upgrade" stuff didn't work at all, even when they recommended to use it in their documentation. I prefer to just use a DVD drive on the server, or some USB DVD drive to do the upgrade, and save the hassle of trying to get the server to upgrade from an USB flash drive, which should be the easiest thing to do, but for some strange reason, it frequently isn't 🤷♂
I just bought a DL380 Gen9, and was surprised that firmware updates aren't given to non customers =(. My previous servers were DELLs and never had any issues downloading updates.
we have like 160+ DL360 and ML350 g9 and g10's and not a single one posed the problems you encountered, BUT: I just mount the ISO in windows and run the HPSUM. It will schedule the firmware upgrades on the next boot. We had them at our HQ or did site-visits to perform hardware-upgrades on slow-link sites so sending them over the internet wasn't really an option. I have used multiple versions of the SPP and all of them performed as expected. Looks like you found about everything that could go wrong besides bricking your server :p
Updated to HPE dark mode….. I have only worked with all generations of DL380 and DL360 up to Gen 8 (and modeles like the Compaq Proliant 3000 and 7000 before that). Updating wasn’t a problem on those. The pay wall started around the Gen8, if I’m correct. I always used the CD player in the server, if my memory serves me right. Maybe an external USB DVD player on the latest series. Updating the OS with the Proliant Support Pack (PSP).
Why do you go to legacy? Instead of the normal uefi boot menu? I've never had an issue running SPP updates so I am a bit surprised it failed on you. One note though my servers have v4 cpu’s instead of v3. I can ask someone if you like?
I work with HPE different generations a lot…. Driver and all firmware is avaialble free on the support web site just with free login. But consolidated SSP … where all drivers and firmware is consolidated, it is availalbe for free for very old servers and for new G10 generations… g7, 8, 9 all are under the same policy… either downlkoad individual components for free or get a support contract and have access to bundeled patches. But other vendors are also going that route…..
As much I have dealt with it then the BIOS firmware is signed for that particular system and you just can not download it for the other system, transfer it around or whatever. For the HPE if it is outside of warranty then it is all for that (the same fate is with a lot of HPE gear). Only thing freely upgradeable firmware is the Ilo4 part there.
Hello, From my experience, which "I've been there" firmware update multiple generations of servers, G8's G9's and G10's for ex. I never had those kind of issues with the HP SPP iso, so are you certain that your ISO is not damaged? I mean, did you for ex. compared md5 or sha1 hash with the calculated one from the ISO you're using to make sure is not damaged? BTW booting into linux boot menu and exchanging to another image via iLO mostly does not work/boot correctly in that way... anyway booting in UEFI or Legacy BIOS, the SPP image should work fine.
maybe just simple rtfm... you are supposed to mount the iso on the other machine, and use the hp tool on the iso to make the bootable drive... thats working like a charm
Hi Martin Laco So they could not be troubled to make a bootable ISO :-/ or they are making weird ones that does not function like other ISO's.... Thank You very much! glad you liked the video :-) Thank you for watching! :-)
You can upload the ROM file through the iLO, just like the iLO firmware. Download that for free from HPE. All other firmware components are a pain to use. But you could have a old ISO, that doesn’t work anymore. when a new one releases the older ones are "deactivated" in some way.
I think it's based on timestamp embedded in the ISO image not allowing them to use it after certain age. I'd imagine you can fake that by changing the system clock on the motherboard.
@@Darkk6969 Nah from what i understand of the ISO, did unpack is a while ago, it downloads the content from HPE website endpoint and they just change that endpoint every cycle.
@@MyPlayHouse for servers that stil have support (like gen9, gen10 and gen10plus) yes. But I’m not sure if this particular version is to old yet, tho. We have had similar issues that is could not download/update the firmware, when using the newer version all was fine. But we boot the SPP through PXE, not usb sticks (6000 managed servers) The SPP for Gen8 hasn’t changed in years, but the ROMs are also not updated (out of support / eol)
i have a problem with my server HPE ML350, i can't enter to Intelligent Provisioning when i press F10 and when i try to update IP on USB stick says message Error Flashing NVRAM, you have this issue in the past?
I managed to find an internet archivist who had the latest firmware for my gen9, my firmware was so back dated it was giving me errors that i think meant that the firmware was mismatched somehow. It went away after updating it. Now just trying to update the raid controller without installing windows.
So I gave a Gen8 it took me 2 years to get the SPP I was lucky because a friend I know works for a company and they have HPE servers so he gave me a copy otherwise I wouldn’t be able to do much. Buy DELL or IBM/LENOVO way better than HPE
I've always done a "load system defaults" before / after BIOS upgrades, seem loads of issues with USB boot / memory timing things which can't be explained. maybe that's it !? Hope you get it sorted!
I just tried to update my 360p gen8 with ventoy usb. System was looking for a physical cd. Didn't see an option for HBA mode on 420i controller either.
If you have the iLO advance license, we highly suggest you use the remote console to mount the SPP for updates. This will prevent the issue during creating bootable USB flash drives.
I just got myself a HP ML310E Gen8 And updated the ILO from 1.4 something to 2.81 or something and now i get a error saying the Internal SDcard for the Intelegent Provisioning is not finding the Firmware or something.. and the new ILO4 Firmware has a option to wipe the SDcard but not helping lol :P seems a lot of people with the same issue.. Server runs fine but not impressed Realy Want to get my Hands on a Dell R710 or another IBM X3750 M2/M3 That my Buddy Andy Banks Gave me a year or so ago. Hi Andy. (Yes he Watches you're Videos and is a Patrion :P)
I dunno you know, I'm less then 6mins in to this and maybe if the firmware fails it could be a dodgy DL, have you error checked the software you've downloaded because not all just shows as faulty off the bat. -Just a kinda guess ahead of seeing the end.
Normally we suggest the customer use the interactive firmware update and the UEFI boot mode. Also, the customer might have to backup the data to prevent unexpected issues. If you still have an issue, I will suggest you update the BIOS or iLO first and use the SPP update later.
@@MyPlayHouse No access to the sp file. And I’ve tried through the embedded application in bios and through iLO with the binary file. And fails every time. I’m at a loss would love to fix the fan from screaming when more then one pci device is installed. I should have gotten a dell or Lenovo paid a bit more. But I got a deal on this 🤦♂️
@@MyPlayHouse nvm I downloaded the wrong version 🤦♂️ I got it figured out thank you for taking the time to respond good sir. Been a fan for the last 6-7 years. I just sorta stay on the back burner. Have learned a lot from you.
Another HP(E) Yay.. So yeah... Some tips for working with ProLiant: 1. Use iLO Standalone Console (You can get it here: support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_bc8e3ffa59904ec3b505d9964d#tab1) 2. Use Ventoy or HP's USB Utility for writing SPPs to USB Drives 3. Get a current iLO Update 4. If everything fails.. install Windows on the Machine and run the SPP from there... That never failed for me. 5. If you need current SPPs, you can send me a message. I have a bunch for Gen5,Gen6, Gen7, Gen8 (v2) and Gen9
He had black screen, bios update problem. One time i flash wrong bios on customer laptop. It take me 7 days to find how it can be done. the only way it with usb floppy disk. I buy usb floppy save the corrent bios in the right folder. and it work after 7 hard days. the easy way is flash with usb programer
@@jiu in must case , the wrong update can destroy "fall safe bios recover" . every bios have the first address data is blank( no data ) . the sec bios help if the flash dont finish. ( there is code in last data). When you flash wrong file, you cant switch to backup bios becasue the server dont know it had problem
speaking of updating HP servers, how would you update an HP DL160 G6? i have some newer CPUs for it but they currently don't work with it despite HP claiming they're compatible.
@@MyPlayHouse where would that be / how would i go about doing it? i'm very inexperienced when it comes to server hardware as i just got this hardware a few months ago
It this very reason why I abandoned HP all together. You have to pay to expand storage for their RAID controller. When I ran into that and at the time was unable to find a solution, I sold all my hardware and went DELL.
does any one know where i can get the latest bios for my dl360 gen 9, 1u p89 v1.50 at the moment. I'm running expenology on it fine at the moment. DSM 7.1.1-42962
Try to go for the UEFI boot menu (not legacy like in this video, that helps a with a lot of errors of this kind), also dload the windows ilo .exe console it´s quite old by now, but works (v 1.3.1.1846) and mount .iso via that ilo.exe console tool .
I install SPP's or larger ISO's I prefer the iLO Standalone Console to load it visual CD-ROm mode. In Gen9, should not use the legacy mode to boot, some setting in bios need to change.
Agree to use iLO Standalone Console when you have to attach ISO, here is my procedure to upgrade firmware on Gen9 1.Upgrade iLO firmware over iLO web interface 2.Upgrade BIOS firmware over iLO web interface 3.Upgrade other component over SPP
Du skal ikke bruge rufus til at lave bootable USB for SPP, men i stedet bruge der noget der hedder USB key utility fra HPEs hjemmeside. 99 ud af 100 funger :D
HI Aryan Ay My channel is English, and to make sure as many as possible, can also enjoy the comments, they are also English. Please keep to English. Thank you for watching! :-)
Yea.... I am working on a video on a Dell PE 805 ADM server... It the first version of the modular mainboard design but thank the lord, that is still does CLI BIOS updates. Yea! Don't get me wrong... Dell server have their headache but not on the BIOS side... Yet!
I've yet to work with a HP that didn't give me some sort of bull****. We have some HP servers and desktops at work and there is always some issue, nothing is just easy. I wanted to swap a PSU in a pc, turns out that HP used an inverted power good signal on that model so it wasn't possible to use a regular PSU from the shelf. Want to change to a less noisy fan in a HP Microserver - for some fucked up reason HP uses 0% pwn for full speed and 100% pwn for off, so you can't use a regular pwm fan it HAS to be a modified one. I get regular 404 errors when I try to get a patch or a driver from hp support, it's just not updated. And then there is the paywall issue if you try to run a slightly older server. It's like HP deliberately tries to be a pain in the rear for no other reason than being so.. HP can suck my left one!
Dl380 G10 freezes when I enter the intelligent provisioning screen. I tried installing Spp 2023 but the problem persists. I installed recovery media and the problem still persists. how can i solve this problem
Search Digiboy website for latest SPP, just run the launch_sum from a windows server (browser), never use automatic. Start with flashing your bios and ILO on latest version. Raidcontrollers that fail flashing most of the time do flash when you tempory disconnect battery and cache memory block.
The fact that they lock updates behind a paywall is actually a security issue. How many HP servers are out there like sitting ducks because HPE is too greedy. Perhaps the EU should mandate that computer manufacturers need to supply free updates for some minimum amount of years after they stop selling those models. I'm thinking 10 - 15 years is reasonable. Otherwise, you're prematurely generating e-waste.
in Cisco UCS it is only a policie in fiberinterconnect ucs central no hp or dell nonsense you click 2 buttons reboot wait 15m that is it.. for blade and rack servers...
When they were Compaq they cared about their customers. Then HP---the company that thinks their inkjet ink is worth a King's ransom---purchased and gutted Compaq. So, are you surprised that HPE charges for firmware updates? I'm not.
Hello, have you already found a solution to the problem? I cannot configure the array controller via the BIOS in the SSA. Error:Your controller was configured with newer software than the one you have in BIOS.Yes, I know that, but without OS I can no longer configure and the HDD are defective.OK, where and how can I update the SSA in BIOS? There is no support from HP on the server, I can't find the iso I need to download to boot.Unfortunately, this doesn't appear to have updated the BIOS.Please can you help me to use my server again?
next time flash a usb stick with the included usb key utility, mount the ISO and run the usbutility :-D also works for G8/G9/G10/G11,, Ilo ISO mounting s**ks
The hardware qualitiy is really bad, they earn all the moneys via enterprise support, which you defenitely need if you want to use that miserably hardware in production. Some other company starting with named like D**L, is not one bit better. Once handeled a load of 100 expensive buissness notebooks, of which 10% were support cases...
If the Server is in production,, and running fine,, I agree with you. But this one is between jobs,, so I thought it a good time to put the new stuff on it.
@@MyPlayHouse Indeed, never attempt this with production hardware. But I am so glad you do things like this on you channel. Keep up the wonderful videos!
We’ve purchased HPs for many years at my company. Now we’re throwing them out. HP asks for $5000 per server model as a service fee to get past the pay wall where the drivers and BIOS for their hardware are. Ridiculous is my opinion on that.
HP=Heavy Problem. I hate to fix hp printer and computer. In your case , you update wrong 2020.9 frimware. The only way to fix that it use ch341a rom programer from ebay
I run into the same issues with a pare of DL380s (Gen9). I ended up reaching out to someone that had a support contract on similar models and they downloaded the individual firmware updates and sent them to me. Dell is so much easier to work with on older off support servers.
I had the chance to forward this issue to our HPE key account manager this week,, comparing HPE with John-Deere,, not a complement!
I'm impressed you have all these problems, i have 10x Gen9 servers currently, and they have been some of the smoothest to update of all the HP/E servers iv'e had (also easier than Dell Rx30 for the record!).
That being said, i'm certain your USB drive is corrupted, that message means something is messed up.
Mounting an ISO through the client works a lot better than Dell's iDRAC, but, it works even better if you put the iso on a web server and point ilo to it, it will boot much faster this way.
The BIOS .flash file and the ILO .bin file can all be extracted from the SPP.
Personally i can recommend the Interactive mode, as you will get much better insight into what's going on.
The automatic mode is really only good for mass-updating servers.
I thought it was going to be a quick video just updating with a SPP,, I was going to show where to download the SPP and using it to update the server. I do only have one Gen9 server,, so had nothing to practices on. :-/ and I just filmed what I ran in to..
if you have a $upport contract ye$...
It's funny to me that this is your experience with HP, I've never had any issues finding drivers on any of my HP servers (around 10), but when I tried getting drivers for my IBM ds3524 I was told by support that it is outside warranty and I would have to purchase extended warranty to get drivers. Ended up having to find the drivers on some sketchy Russian FTP server.
Yes storages systems are a whole chapter for it self...
On HP Machines if you hold down F11 when pressing the power button it will default to the boot menu, allows you to walk away and come back without missing it
(not sure if you enable that but its a feature)
Humm smart,, I need to try that!
We have "secure" servers now, where the entire chain is verified (vendor locked CPUs for example). On the other hand you have to get your updates via torrent or 3rd hand websites. Well done :D
Hi Előd Valkai
Thank You very much! glad you liked the video :-)
Thank you for watching! :-)
Same Bad when you have to Pirate the Software other company's don't hide behind a Paywall
Thank you Morten. Try to mount the file from within windows, you will find the BIOS automatically updated to 2019. Beside many other drivers.
Hi Mamdouh Tawadros
Thank You very much! glad you liked the video :-)
Thank you for watching! :-)
I seem to like the Cisco UCS platforms a lot now! I retired my old HP ProLiant DL380 from being my main production server, and I have 2 new Cisco UCS C240 M3s. They are amazing servers!
Hi Ian G. Sully
Thank You very much! glad you liked the video :-)
Thank you for watching! :-)
When the Raid controller battery of these servers is degraded, this will impact write performance considerably because it will disable all cache on the controller. Thank you for making these videos!
You can solder a capacitor to stop that behavior
@@skyblockpro1 I need a tut for that. Does it work with Dell RAID cards as well? (h710 and Perc6)
@@LynxCarpathica good question I would assume so. I don’t have concrete evidence but after all if I’m corrects it’s just looking for the voltage. I would assume if you try you wouldn’t do much harm. Oh ye just one thing don’t solder it directly to the PCB solder it to the old cable. FYI this is a DIY mod not supposed by the manufacturer so take the risk at your own cost. Good luck and let us know how it goes. If I can help in any way feel free to write me a message.
I think the voltages was just low,,, it stopped complaining later.
who uses hardware raid for homelab anyway lol
Just updated my old DL380 G9 BIOS from P89 v2.76 (Nov 13, 2019) to v2.96 (May 26, 2022). All newer BIOS versions seem to be locked unless you have an account. Anyway, after downloading the 8Mb file from HPE and putting it on a freshly formatted 32G USB flash drive (according to some comments, the USB drive must be 32G or smaller) you boot up and choose F9 and then navigate through the BIOS menu until you find firmware update options. Here you can choose to update the BIOS, RAID controller, network, or whatever device you are updating. It will then ask for location of file and after pointing to the USB drive it took right off. Reboot and done. Hope this helps if anyone is having problems in 2024.
I did a follow up to this video "1159" might help you..
@@MyPlayHouse Awesome! Thanks!
With these servers the image doesn't work unless you use the specific HPE usb key utility. The usb must be no bigger than 32GB - hope that helps!
Hi Henry Pulford
Thank You very much! glad you liked the video :-)
Thank you for watching! :-)
Even if the device is still in warranty, it is still not gauranteed to be able to get the SPP
When my HP Microserver Gen10+ was still in warranty, I tried to download SPP and it just say unable to process my reuqest. I contacted HP and they said I need to provide company information. I explained my device is only for my personal use and they just say they policy has changed and company information is a must.
I downloaded this SPP last year,, where it was available..
I am not a huge HP enterprise fan either and only have ever had one HPE which was gifted to myself from a good friend within google. -I usually only really play with firmware when it's absolutely required for whichever application I need for it to run, such as the Mellanox GridDirector which for some reason would not even pick-up on some connections but FW fixed it and the same happened with IBM 2node, both machines required the same versions in order to operate with one another. To be fair I steer clear from FW as best possible even though I am required to kinda write my own for my own devices I create. FW can be a bitch which can brick! -Amazing video buddy.
Well Thank you,, would be more amazing if it had worked.
The Gen9 generation is probably the worst choice for the homelab setup or anyone that didn't buy into the entire HP vertical. Here's a couple reasons I've personally ran into:
1.) Plug in anything (PCIe or HDD/SSD) that isn't HP branded and with HP firmware, and the server will automatically ramp every single system fan to max. Don't know if there's workaround these days, it didn't when I tried around 2 years ago.
2.) G9 was about the time when they started locking the newest (non-critical) updates behind a service contract paywall. The problem is, their definition of critical and mine are not aligned.
3.) The ILO4 versions I tried were buggy as hell, with barely working KVMs. Going through the web console was completely broken, luckily the standalone ILO application was ok. I think that's why they finally came out with an html5 console, just to allow working access.
All in all, I think they are just pushing people who are not directly making them money away from their products, which is too bad because their hardware is decently solid. But I've moved my own equipments to dell now, and have consulted on a few other shops (few thousand nodes all together now) to make the switch on one of their two primary suppliers, so far everyone's happy with the switch. The earliest batch are nearing replacement time now and that shop is perfectly happy to stick with dell. Turns out when a company decisions causes another company's vp of infra a few inconveniences and restless nights for no appearent reason, they really remember that and even with the accountants holding the purse, they still have enough pull to justify a few % difference on commodity hardware.
Uhh interesting,, I will for sure try to put something non HPE in it!!
Ya this whole firmware behind a paywall thing was frustrating me this last week. I had to do the same thing and get someone else to get it for me. One note that battery write back cache battery will significantly improve disk performance if it is installed and working. Also you will want the latest system board firmware and ILO firmware. With out that the fans will stay at 100% and be loud as hell until you reset ILO then it will creep back up in a few hours.
Thank You,, There are other examples of people putting on the latest firmware,, and the server becomes very loud.
Thanks for this post. Do you know from which firmware they fixed the stupid fan speed problem? Also, how can I get access to new firmware/bios without a service contract? 😕
I tend to like to upgrade the firmware via the ILO if you have the advanced Key. It is only like 40 bucks extra even second market.
Look around on E-bay. I got mine pretty cheap several years ago and works fine.
Hi Michael Peterman
Thank You very much! glad you liked the video :-)
Thank you for watching! :-)
Can find the Advanced keys with Google :P also Free lol
I powered up my home rack while watching this video. Those sudden fan noice really bugged me. :) On Dell servers, while updating thermal firmware, all the fans are running top speed for about 3 minutes and those are freaking loud. I also wonder if I could legally obtain HP firmware after support contract. My friend has a lot of older HP hardware. Still pretty expensive stuff and rock solid.
I think they are just making it difficult.
@@MyPlayHouse Good enough. So it is ftp hunting I guess.
Hi, you should create the bootable usb with usb key utility and this will work
Witch I thought I did.. :-)
At work we buyed an HPE server like 3 years ago, and i had to download an ISO, because that "online SPP one-button firmware upgrade" stuff didn't work at all, even when they recommended to use it in their documentation. I prefer to just use a DVD drive on the server, or some USB DVD drive to do the upgrade, and save the hassle of trying to get the server to upgrade from an USB flash drive, which should be the easiest thing to do, but for some strange reason, it frequently isn't 🤷♂
Hi Fernando Rapetti
Thank You very much! glad you liked the video :-)
Thank you for watching! :-)
I just bought a DL380 Gen9, and was surprised that firmware updates aren't given to non customers =(. My previous servers were DELLs and never had any issues downloading updates.
It is just not cool :-/
Did you found a solution for this ? I got two DL360 Gen 9 and it's impossible to find bios update on internet..
@@Servietsky_ be sure to check the sha256
What do you mean?@@cinupinu
The last "public" version is the 2.96_05-17-2022 for DL360 Gen 9 and now it's 3.02_07-18-2022
we have like 160+ DL360 and ML350 g9 and g10's and not a single one posed the problems you encountered, BUT: I just mount the ISO in windows and run the HPSUM. It will schedule the firmware upgrades on the next boot. We had them at our HQ or did site-visits to perform hardware-upgrades on slow-link sites so sending them over the internet wasn't really an option. I have used multiple versions of the SPP and all of them performed as expected. Looks like you found about everything that could go wrong besides bricking your server :p
Windows is not installed on the server,,,,yet :-/
Updated to HPE dark mode….. I have only worked with all generations of DL380 and DL360 up to Gen 8 (and modeles like the Compaq Proliant 3000 and 7000 before that). Updating wasn’t a problem on those. The pay wall started around the Gen8, if I’m correct. I always used the CD player in the server, if my memory serves me right. Maybe an external USB DVD player on the latest series.
Updating the OS with the Proliant Support Pack (PSP).
Hi A.J. Haverkamp
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Why do you go to legacy? Instead of the normal uefi boot menu? I've never had an issue running SPP updates so I am a bit surprised it failed on you. One note though my servers have v4 cpu’s instead of v3.
I can ask someone if you like?
Yes,, I do not know why I have not added default bios settings yet.
I work with HPE different generations a lot…. Driver and all firmware is avaialble free on the support web site just with free login. But consolidated SSP … where all drivers and firmware is consolidated, it is availalbe for free for very old servers and for new G10 generations… g7, 8, 9 all are under the same policy… either downlkoad individual components for free or get a support contract and have access to bundeled patches. But other vendors are also going that route…..
Some storages systems from other companies has this.
As much I have dealt with it then the BIOS firmware is signed for that particular system and you just can not download it for the other system, transfer it around or whatever. For the HPE if it is outside of warranty then it is all for that (the same fate is with a lot of HPE gear). Only thing freely upgradeable firmware is the Ilo4 part there.
In my next video i do this....
Hello,
From my experience, which "I've been there" firmware update multiple generations of servers, G8's G9's and G10's for ex. I never had those kind of issues with the HP SPP iso, so are you certain that your ISO is not damaged? I mean, did you for ex. compared md5 or sha1 hash with the calculated one from the ISO you're using to make sure is not damaged? BTW booting into linux boot menu and exchanging to another image via iLO mostly does not work/boot correctly in that way... anyway booting in UEFI or Legacy BIOS, the SPP image should work fine.
Hi Nelson Baptista
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maybe just simple rtfm... you are supposed to mount the iso on the other machine, and use the hp tool on the iso to make the bootable drive... thats working like a charm
Hi Martin Laco
So they could not be troubled to make a bootable ISO :-/ or they are making weird ones that does not function like other ISO's....
Thank You very much! glad you liked the video :-)
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You can upload the ROM file through the iLO, just like the iLO firmware. Download that for free from HPE.
All other firmware components are a pain to use. But you could have a old ISO, that doesn’t work anymore. when a new one releases the older ones are "deactivated" in some way.
I think it's based on timestamp embedded in the ISO image not allowing them to use it after certain age. I'd imagine you can fake that by changing the system clock on the motherboard.
@@Darkk6969 Nah from what i understand of the ISO, did unpack is a while ago, it downloads the content from HPE website endpoint and they just change that endpoint every cycle.
@@marchagen3893 Gotcha. Good to know.
Are you sure they stop working ?
@@MyPlayHouse for servers that stil have support (like gen9, gen10 and gen10plus) yes.
But I’m not sure if this particular version is to old yet, tho.
We have had similar issues that is could not download/update the firmware, when using the newer version all was fine. But we boot the SPP through PXE, not usb sticks (6000 managed servers)
The SPP for Gen8 hasn’t changed in years, but the ROMs are also not updated (out of support / eol)
i have a problem with my server
HPE ML350, i can't enter to Intelligent Provisioning when i press F10 and when i try to update IP on USB stick says message Error Flashing NVRAM, you have this issue in the past?
Sorry,, I have not run in to that :-(
I managed to find an internet archivist who had the latest firmware for my gen9, my firmware was so back dated it was giving me errors that i think meant that the firmware was mismatched somehow. It went away after updating it. Now just trying to update the raid controller without installing windows.
Hi @worldgate989
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So I gave a Gen8 it took me 2 years to get the SPP I was lucky because a friend I know works for a company and they have HPE servers so he gave me a copy otherwise I wouldn’t be able to do much. Buy DELL or IBM/LENOVO way better than HPE
They are out there,, from time to time..
I've always done a "load system defaults" before / after BIOS upgrades, seem loads of issues with USB boot / memory timing things which can't be explained. maybe that's it !? Hope you get it sorted!
That is properly a good suggestion..
in short - do not let notebook hibernate while updating firmware or was it something else?
I did a later video where I got it working.
That issue with the smart storage battery may actually have been false. You bios predated the fix where battery status was incorrectly reported.
Hi Emexrulsier
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I just tried to update my 360p gen8 with ventoy usb. System was looking for a physical cd. Didn't see an option for HBA mode on 420i controller either.
Ventoy never popped up for me :-)
If you have the iLO advance license, we highly suggest you use the remote console to mount the SPP for updates. This will prevent the issue during creating bootable USB flash drives.
That's what I did :-/
I just got myself a HP ML310E Gen8 And updated the ILO from 1.4 something to 2.81 or something and now i get a error saying the Internal SDcard for the Intelegent Provisioning is not finding the Firmware or something.. and the new ILO4 Firmware has a option to wipe the SDcard but not helping lol :P seems a lot of people with the same issue..
Server runs fine but not impressed
Realy Want to get my Hands on a Dell R710 or another IBM X3750 M2/M3 That my Buddy Andy Banks Gave me a year or so ago.
Hi Andy. (Yes he Watches you're Videos and is a Patrion :P)
Those SD-card,, can be quite dodgy..
Do you a way to share bios upgrades for DL580 gen 9 trying to go up from 1.40
Sorry,, HPE does not like me,,, I do not want to give them anything on me :-/
great video bro...higly appreciate if you can provide the firmware download link
Sorry,, you will have to do the googling,,,, :-/
I dunno you know, I'm less then 6mins in to this and maybe if the firmware fails it could be a dodgy DL, have you error checked the software you've downloaded because not all just shows as faulty off the bat. -Just a kinda guess ahead of seeing the end.
Hi Martin Washington
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Normally we suggest the customer use the interactive firmware update and the UEFI boot mode. Also, the customer might have to backup the data to prevent unexpected issues. If you still have an issue, I will suggest you update the BIOS or iLO first and use the SPP update later.
Hi hang feng
Thank You very much! glad you liked the video :-)
Thank you for watching! :-)
Also, the 2020.09 SPP has many bug and the final version will be 2020.09.2
HPE servers are usually stable after,, well when they stop updating it :-)
Hi, like your video . I own HP dl380 gen9 I am looking for this frame update where I can find the iso. Not from the hp website help
start your search with "HPE SPP ISO" you should get something.
I have the same server and mine fails and I did it the same way as you. Every time I have the latest update and all back.
I did a later video where it worked...
@@MyPlayHouse No access to the sp file. And I’ve tried through the embedded application in bios and through iLO with the binary file. And fails every time. I’m at a loss would love to fix the fan from screaming when more then one pci device is installed. I should have gotten a dell or Lenovo paid a bit more. But I got a deal on this 🤦♂️
@@MyPlayHouse nvm I downloaded the wrong version 🤦♂️ I got it figured out thank you for taking the time to respond good sir. Been a fan for the last 6-7 years. I just sorta stay on the back burner. Have learned a lot from you.
I have done that update for my ml30 gen9 servers without any issues.
Hi Emad Al-Kharusi
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Have you tried making the bootable USB using Belena Etcher?
No,, I do not know that product..
Another HP(E) Yay.. So yeah... Some tips for working with ProLiant:
1. Use iLO Standalone Console (You can get it here: support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_bc8e3ffa59904ec3b505d9964d#tab1)
2. Use Ventoy or HP's USB Utility for writing SPPs to USB Drives
3. Get a current iLO Update
4. If everything fails.. install Windows on the Machine and run the SPP from there... That never failed for me.
5. If you need current SPPs, you can send me a message. I have a bunch for Gen5,Gen6, Gen7, Gen8 (v2) and Gen9
I did want to use Ventoy,, that did not even start :-/
@@MyPlayHouse Strange, I recently upgraded a DL380 Gen9.. but I used a SPP from 2021… and UEFI booted the stick
He had black screen, bios update problem.
One time i flash wrong bios on customer laptop.
It take me 7 days to find how it can be done.
the only way it with usb floppy disk. I buy usb floppy save the corrent bios in the right folder.
and it work after 7 hard days. the easy way is flash with usb programer
@@orencomputerelectronics8751 these servers have a backup Bios. So in case you brick the primary bios, you can easily switch to the backup.
@@jiu in must case , the wrong update can destroy "fall safe bios recover" .
every bios have the first address data is blank( no data ) .
the sec bios help if the flash dont finish. ( there is code in last data).
When you flash wrong file, you cant switch to backup bios becasue the server dont know it had problem
speaking of updating HP servers, how would you update an HP DL160 G6? i have some newer CPUs for it but they currently don't work with it despite HP claiming they're compatible.
There is a SPP for G6 on the internet.
@@MyPlayHouse where would that be / how would i go about doing it? i'm very inexperienced when it comes to server hardware as i just got this hardware a few months ago
It this very reason why I abandoned HP all together. You have to pay to expand storage for their RAID controller. When I ran into that and at the time was unable to find a solution, I sold all my hardware and went DELL.
I am not a fan of stuff that needs a subscription..
does any one know where i can get the latest bios for my dl360 gen 9, 1u p89 v1.50 at the moment. I'm running expenology on it fine at the moment. DSM 7.1.1-42962
Hi mafff mafff
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Try to go for the UEFI boot menu (not legacy like in this video, that helps a with a lot of errors of this kind), also dload the windows ilo .exe console it´s quite old by now, but works (v 1.3.1.1846) and mount .iso via that ilo.exe console tool .
Yes,, I do not know why I have not added default bios settings yet.
I install SPP's or larger ISO's I prefer the iLO Standalone Console to load it visual CD-ROm mode. In Gen9, should not use the legacy mode to boot, some setting in bios need to change.
Hi Robert Liu
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Agree to use iLO Standalone Console when you have to attach ISO, here is my procedure to upgrade firmware on Gen9
1.Upgrade iLO firmware over iLO web interface
2.Upgrade BIOS firmware over iLO web interface
3.Upgrade other component over SPP
Du skal ikke bruge rufus til at lave bootable USB for SPP, men i stedet bruge der noget der hedder USB key utility fra HPEs hjemmeside. 99 ud af 100 funger :D
HI Aryan Ay
My channel is English, and to make sure as many as possible, can also enjoy the comments, they are also English.
Please keep to English.
Thank you for watching! :-)
Yea.... I am working on a video on a Dell PE 805 ADM server... It the first version of the modular mainboard design but thank the lord, that is still does CLI BIOS updates. Yea! Don't get me wrong... Dell server have their headache but not on the BIOS side... Yet!
Hi Leadius USA
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@@MyPlayHouse Hi Morten, thanks for ur great concept videos
Currently where are you working?
I've yet to work with a HP that didn't give me some sort of bull****. We have some HP servers and desktops at work and there is always some issue, nothing is just easy. I wanted to swap a PSU in a pc, turns out that HP used an inverted power good signal on that model so it wasn't possible to use a regular PSU from the shelf. Want to change to a less noisy fan in a HP Microserver - for some fucked up reason HP uses 0% pwn for full speed and 100% pwn for off, so you can't use a regular pwm fan it HAS to be a modified one. I get regular 404 errors when I try to get a patch or a driver from hp support, it's just not updated. And then there is the paywall issue if you try to run a slightly older server. It's like HP deliberately tries to be a pain in the rear for no other reason than being so.. HP can suck my left one!
Hi strandvaskeren
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Dl380 G10 freezes when I enter the intelligent provisioning screen. I tried installing Spp 2023 but the problem persists. I installed recovery media and the problem still persists. how can i solve this problem
If the firmware is very old,, updating to one a bit newer might work.. and not the newest.
@@MyPlayHouse I did what you say but problem is continues
Search Digiboy website for latest SPP, just run the launch_sum from a windows server (browser), never use automatic. Start with flashing your bios and ILO on latest version. Raidcontrollers that fail flashing most of the time do flash when you tempory disconnect battery and cache memory block.
Hi NiNaVID
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And this is why I run Supermicro hardware.
Hi Geoff Seeley
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Do you have the link for the file? ISO file
Sorry,, HPE does not like me much as it is... but google them.
I get the error: file '/vmlinuz' not found
I did a later video where I got it working...
@@MyPlayHouse yes, i have found it after the comment and it works. Thank you. Love your channel ❤️
It's cute to see the PC hardware guys are just like car guys... LOL
Bad A$$ servers, that drive really fast :-)
It seem to not like the 2020 update.
I was not to lucky,, I got it working in a later video.
The fact that they lock updates behind a paywall is actually a security issue. How many HP servers are out there like sitting ducks because HPE is too greedy. Perhaps the EU should mandate that computer manufacturers need to supply free updates for some minimum amount of years after they stop selling those models. I'm thinking 10 - 15 years is reasonable. Otherwise, you're prematurely generating e-waste.
I believe there are some rules,, I do not know them.
For burn the SPP, HPE will suggest you use HPE official software call USB Key Utility for Windows.
Hi hang feng
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Looks likes file is corrupted, try run sum .Bat file inside iso from Windows
Next video :-)
in Cisco UCS it is only a policie in fiberinterconnect ucs central no hp or dell nonsense you click 2 buttons reboot wait 15m that is it..
for blade and rack servers...
Hi [ ]
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the focusing of this video was really bad hopefully you can fix the auto focus soon it really took away from the video
The camcorder can not focus on a black screen :-/
When they were Compaq they cared about their customers. Then HP---the company that thinks their inkjet ink is worth a King's ransom---purchased and gutted Compaq. So, are you surprised that HPE charges for firmware updates? I'm not.
well maybe not.. :-/
Hello, have you already found a solution to the problem?
I cannot configure the array controller via the BIOS in the SSA.
Error:Your controller was configured with newer software than the one you have in BIOS.Yes, I know that,
but without OS I can no longer configure and the HDD are defective.OK,
where and how can I update the SSA in BIOS? There is no support from HP on the server,
I can't find the iso I need to download to boot.Unfortunately,
this doesn't appear to have updated the BIOS.Please can you help me to use my server again?
Yes thank you,, I did a later video where I made it work.
super
Hi SKY NET CYBER SYSTEM 3 TECH
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And i always thought firmware update on Lenovo servers is terrible...
That can be plenty difficulty,,, but you can atleast download what you need.
next time flash a usb stick with the included usb key utility, mount the ISO and run the usbutility :-D also works for G8/G9/G10/G11,, Ilo ISO mounting s**ks
Hi @arnoldvanblanken2594
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The hardware qualitiy is really bad, they earn all the moneys via enterprise support, which you defenitely need if you want to use that miserably hardware in production.
Some other company starting with named like D**L, is not one bit better. Once handeled a load of 100 expensive buissness notebooks, of which 10% were support cases...
Well in this case I believe the Hardware is okay,, just software issues..
This is why i refuse to sell HP, i mean they are good BUT Lenovo IMO is better Plus you can go get firmwares & drivers WAY easier !!
It is not alwayes easy to update a IBM/Lenovo server,, but yes they give you the firmware.
If you do not have a good reason to upgrade the firmware, just don't. Especially if you don't have a service contract.
If the Server is in production,, and running fine,, I agree with you. But this one is between jobs,, so I thought it a good time to put the new stuff on it.
@@MyPlayHouse Indeed, never attempt this with production hardware. But I am so glad you do things like this on you channel. Keep up the wonderful videos!
HP Literally does not care about its' products, they force you to pay a lot for stuff you don't need
Hi Drake, The Dragon
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Just let boot up to CD rom don't press f 11 or anything that's how do it on mine
Hi emany dax
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@@MyPlayHouse your welcome
We’ve purchased HPs for many years at my company. Now we’re throwing them out. HP asks for $5000 per server model as a service fee to get past the pay wall where the drivers and BIOS for their hardware are. Ridiculous is my opinion on that.
It is a good reason to get something else.
use backup rom to boot
The server is fine,, it is only the firmware update that did not work.
HP=Heavy Problem.
I hate to fix hp printer and computer.
In your case , you update wrong 2020.9 frimware. The only way to fix that it use ch341a rom programer from ebay
Hi Oren computer & electronics
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I have the a much newer iso if anyone needs a link
Nice of you 😬
not impressed, disappointed.
Well it is almost the same,, but I think "I am not impressed" sounds less whining.. but that is just me.