How a Process Improvement mindset helps you, your team, and your SOPs (with Examples)
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- Опубликовано: 3 июл 2024
- Need some guidance creating SOPs for your team? Download our 109 Time-Saving SOPs Every Team Needs Checklist at processdriven.co/sops
Are you and your team currently utilizing the Process Improvement Mindset? If not, that could be a real problem for your processes!
In this video, we're defining what a Process Improvement Mindset is, how to implement it with your team, and discussing a real-life example of what this approach and mindset look like in a real small business. Then, we're going over three possible ways to respond to this scenario.
00:00 Understanding Process Improvement (or Continuous Improvement) as a Mindset
00:51 2 Major Types of Process Improvement
01:55 What We'll Cover in this Video
02:35 Example of a process that needs to be improved
03:56 3 Ways to React to an Imperfect Process
04:15 Process is Gospel (Perfection Mindset)
05:45 People are Everything (People-Centric Mindset)
08:30 Process is Iterative (Process Improvement Mindset)
09:55 Benefit #1: Documenting Assumptions
10:03 Benefit #2: Blame to Process, Not the People
10:39 Benefit #3: Process is an investment that builds up
11:17 So, what IS a continuous improvement mindset?
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How geeky am I watching a video about process improvement on a Friday night? :) Also, trying to fix the process before any staff turnover highlights the issues, is the key but difficult to fix.
Ha! Me too!
Love this video. Getting the original process writers to realize something needs to change is difficult. Pushing up from the bottom. Very tiring.
Geeks unite! 🤣🤓
Here on a Friday night as well. It's been in my watch list for awhile now.
Tried watching some basic entertainment tv, but was bored.
So here I am.
I'm almost as bad. I watched it on a Sunday morning.
It's Sunday, sitting in my balcony, watching my kid in the pool and listening to this video. Perfect weekend! 😄 Love the lesson about the snowball effect, making small changes as we move along. Have a lovely weekend all!
Hey Desiree! That sounds like an incredible weekend! Thank you for sharing!
Really inspirational :D
Wow 🤩 really beautifully explained.. so clear n crisp. Thank you very much 😊
So nice of you! I'm so glad it helped!
In minute 9:55 you mentioned about Benefit #1: Documenting Assumptions
How an employee can document additional assumptions about the current process? do you mean the company should allow in the first place by giving an edit/adding note access to process users, through the software they're using?
If I'm understanding your questions correctly, then yes! 🙂
Want to work with me to get your SOPs updated (or created for the first time)?
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What are some easy ways you practice process improvement in your day-to-day? I'd love to hear it!
Would it not be a good idea to create a "PROCESS" / "SOP" review fillable form available for any new joining employee to register his thoughts or assumptions in case of confusion with a reference to a particular portion or step of an SOP and share it with the process/ SoP creator or person in charge of systemization for his/ her review and input before making any further wrong or right assumptions of his/ her own? Thank you
Love the content Layla
Thanks Peter! 🙂
❤
Hello there, I found this video very helpful in understanding, "how to approach a process for improvement". However, I'm really intrigued to know; 1. What are the technical terms (jargon as you mentioned) used to describe by the professionals in the industry for, a) "PAUSE & review the process & the SOPs" and b) "Let's just look at things as we go". Withal, is there any tutorial video you have already created on "A"? if YES, please share the link, & if NO, please consider making one? Thank you
Typically you'll see things like "process audit" or "gap analysis" for A and "iteration" or "continuous improvement" for B.
We don't yet have a video on A because I tend to live in the Land of B for our audience but I'll add it to our ideas list for the future! 🎉 Closest we currently have is this one (ruclips.net/video/7uWQFTpTlxY/видео.html) which, again, is pretty beginner-oriented.
But what if out managers consider good ideas just attacks on their ego? 😂
😂 Then that's a WHOLE other video my friend!