Psychologically Safe Workplaces with Krystal Smith-Moore

Krystal Smith-Moore, Engineering Manager at Spotify, discusses the key elements of empathetic leadership and creating a supportive work environment. Krystal shares her journey from a non-traditional background to management, highlighting the importance of leadership skills, self-care, and seeking support. Along with Tracy Lee, she discusses the complexities of leadership in the tech industry, touching on hiring processes, emotional investment in building a team, and aligning personal values with management. Krystal emphasizes the need for honesty about pursuing leadership roles, setting boundaries to prevent burnout, and creating psychologically safe workplaces.
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