FYI, I shipped a large lithium battery once without the required hazmat paperwork and it was rejected by FedEx Ground at a Oklahoma City distribution center and returned to me. The hazmat certifications are no-joke. They sent the battery back with paperwork for me to fill out, but I had trouble filling it out since it was in cryptic shipping language. The only way I was able to get the right paperwork was to take it to a FedEx shipping center and have them fill out the paperwork. The cost was $40 for a 6 lb battery from the Midwest to California. Hope this helps anyone in the future when they are shipping a large lithium battery.
The shop it self reminds me of a NASCAR garage with it's cleaniness. Looks to be long term quality e-bikes and battery repair business with these guys. This is big for the e-bike owners and the repair shops around the country!. Thanks for sharing.
I have not had a good experience with a battery rebuild. I had to explain multiple times that the battery was 52v (14s), the FTH provided shipping boxes were rejected by the carrier, the cost was significantly higher than quoted, one the batteries was shipped back to me fully charged (not partially charged) and one of the batteries does not reliably work. This is a great idea, however much more attention to the customer experience is needed. I'll post a positive update if the issues are resolved, however I am quite disappointed and can not recommend FTH at this point.
Happy with the battery pack I purchased for my Aventon Pace. HOWEVER my experience has been that while they may REPAIR they do not REBUILD. Sent my old Aventon battery in and got the following response - "The battery cells are too old, and need to be replaced, most repairs are only the power board, or wires, etc. " I sent this to FTH assuming they would be able to replace the old battery cells but evidently not.
The staff at FTH are great! Other e- bike companies (even two top e- bike bike companies that I've purchased bikes from) are not as responsive as FTH to questions on products, services and technical issues. Thanks!
Great content, Court! This is a very great business model! Don't be very cheap, but offer service, quality and sustainability! Service is almost every thing today.
another quality video. I must admit I'm very surprised to hear the odd business model of the battery manufacturers not having repair facilities!!!! I'd like to expand on the that whole ecosystem a bit more.
The only way for the OEM companies to insure batteries are 100% reliable is to sell you a new one. Rebuiliding/refurbishing often does not work reliably. There is a reason they cost $900 or more on Yamaha, Bosch and Haibike. Start saving your pennies and buy the one that fits your model before you need it. As the"big name" eBikes age, batteries could become totally unavailable
Nice video to introduce and know that this company exists. Certainly a wave of the future to have these shops on hand locally to repair/replace existing battery packs. This gives us hope to not have to depend on the mfgs to replace a worn out battery. A bit curious about out of state shipping costs to/from with factoring in the average $300.00 dollar charge to renew an existing battery. Hazmat companies are not something too many of us are familiar with that could complete the transaction.
Great video! Keep them coming! For Shimano, Bosch batteries the following was disappointing from the FTH website: “Unfortunately we are not able to repair batteries with proprietary data system such as Bosch, BionX, Shimano, Yamaha and other similar system. These systems have a data line between the batteries and the bike controller systems. The information on these data lines are not available from the manufacturer. If we were to replace the cells on these batteries, we will have to adjust and re-write the firmware in the BMS (Battery management system) however that information is not available from the original manufacturer. Please do not send these types of batteries to us for repair as it will be returned to you un_Repaired.” It would be great if they could manufacture a replacement for those batteries they cannot repair.
Do not be disappointed with this honest plea from FTH. You can purchase the original genuine battery replacement in most cases. The huge cost cannot be avoided if you want the life span that a pack using quality components can offer. I have been waiting for OEM batteries to lessen in cost but I do not think that will ever happen.
Awesome I needed this , thought I had to throw it away over time bc I just went inside the battery and took it apart to replace the cylinder for the new key set I had to get for I had lost my other key
I have a small electric bike that is brand new that will not turn on unless it is hooked up to the charger. When I have it plugged in it will turn on and it shows a full battery and horn honks but no throttle. When unplugged nothing will turn on. Totally dead. Any advice??
You mentioned at around 4:34 that they might be the only hope for some batteries of companies that have gone out of business. I wonder if they rebuild Bionx batteries especially for systems and batteries they are no longer supporting.
Would you be able to fix a LECTRIC ebike battery that had case damage? I've been told that the battery will short just by having the smallest amount of water, and yes, I did have a lot of green goop type corrosion come from just the charging port. But the battery was completely intact.
A very interesting video giving lots of information we don’t normally think about keep these great videos coming, just back from a 48; mile ride on my Cube e mtb which I bought after watching your video👍🏼
Can we order say a triangle battery pack from FTH Power or do they only do refurbishing? There's a large DIY side to ebikes and batteries can be difficult to obtain at times.
I've been searching for a battery for almost a long time like a week the people where I got my ecotric bike are not very good at communication like this place is
I could not find the battery for my izip 24 volt, and when I did it was $700 got I took a Kobalt 24 volt battery ($29 and $8 speed control switch ) and now everything works great. I don't use the throttle control just to switch I put on a handlebars that is variable speed
I have a Surface604 fat tire canadian made bike I bought from Canada and the battery is dead, No help from Surface 604, can't find a replacement battery anywhere, poor bike jut sits in the shed. Thanks for this option, I'm also SoCal so maybe I'll bring the battery directly to them to repair.
I’m all about the service, you do have to factor in the shipping to and from for the total amount, will it be better to buy a new one probably depends where you live?
Great, Great! Awesome video. Thank you for sharing. I have two 52volt 19.2 Ah batteries. At some point, I might have to have them tested and redone. If they do that size. Thanks again....
I have a CYCBT battery pack that has no output. The charger can detect the battery on the input and can tell me when it's charged, but the output side is dead. When I push the button on the battery it shows a full charge. I checked the fuse, it's fine. I'm a little confused. I've heard these batteries have a BMS. Could that be the problem? What should I try?
Is there any way to repair a e-bike battery, some car batteries can be repaired but what about e-bike batteries. What will be the name of the company that I can ship a e-bike battery to be repaired. And it should be a way to ship a e-bike that to a company that can repair just about all e-bikes ?
i have a 48volt 1000watt ebike battery and controller box the wires didnt match so i replaced them ,it connected and i accidently let the two plugs touch each other there was a spark and now there is no power at all. How can i fix it?
Hi there just subscribed, please can you tell me what are the first indication of battery not being in good condition, as just purchased an E bike and was told it had already been charged but on use found it had not gone far without lose of capacity to get anywhere. I was wondering if there is now this kind of facility in UK, otherwise, what Glen Orpheus says here just over a year ago is so true, We need one of these in the UK E bikes give so many people the opportunity to get about particularly for those of the older generation and persons with disabilities that can benefit them with a little exercise but need some assistance too and is why it is so important to have a reliable battery system. Thanking you for your video, have subscribed. Take care and best wishes from south of the UK
Not directly addressed is the possible problem of firmware that may be installed on high-end emtbs that might prevent repacking/refurbishing and then being able to use the battery on that bike. Has anyone found that to be an actual problem for them personally? Maybe FTH Power could answer that question ?
Yes. Although not really addressed in the video, it will become VERY apparent if you try to have cells in a more sophisticated battery replaced. It cannot be done in most cases.Plan on buying another genuine OEM battery while still available.
Do you make batteries for emojo panther and emojo panther pro? Im looking for an extra battery that is 48v and higher than 10 ah. Looking for range. Thank you
Can i replace my battery 48v 10.4ah with another 48v 13ah/16ah ? My ebike is running about 25km ,i want to increase it to 35 km at least. Any idea if new different AH battery can harm controller or bike motor ?
I have a phantom x2 I bought used. The battery sits on top of rack but it different the life 04 it's got right angles . As soon as I plug it in ten minutes later it says it's charged but now it wasn't power my bike at all. Do u know how I can replace it did it? P please help
I wondered if they'd rebuild Bosch/Yamaha/Shimano batteries, and had to dig into their website to find this statement: "Unfortunately we are not able to repair batteries with proprietary data system such as Bosch, BionX, Shimano, Yamaha and other similar system. These systems have a data line between the batteries and the bike controller systems. The information on these data lines are not available from the manufacturer. If we were to replace the cells on these batteries, we will have to adjust and re-write the firmware in the BMS (Battery management system) however that information is not available from the original manufacturer. Please do not send these types of batteries to us for repair as it will be returned to you un_Repaired."
Does anyone know what kind of Battery Pack would give me more Distance on an E-Lux Sierra Ebike? I think it uses the same battery as an Lectric XP. Thanks In Advance. Great Video, It also sucks how there is so much red tape when it comes to shipping batteries. Hazmat Shipping is out of control, to many hands in that cookie jar, I should Know I have the Hazmat Endorsement on my license and I was also Hazmat Certified Who loaded planes with Hazmat. Thanks again for such a great video.
Nice! The other cat is JeHu Garcia I think , he converted VW bus and does live stream to build Tesla wall and bms packs 18650s and others His channel is more of a tech type diy
The Bosch ebike software can now destroy the BMS the Bosch dealer have now been ask before recycle the battery to use the software to destroy the battery BMS my question is can they do anything to a Bosch battery that has this done to ?
FYI, I shipped a large lithium battery once without the required hazmat paperwork and it was rejected by FedEx Ground at a Oklahoma City distribution center and returned to me. The hazmat certifications are no-joke. They sent the battery back with paperwork for me to fill out, but I had trouble filling it out since it was in cryptic shipping language. The only way I was able to get the right paperwork was to take it to a FedEx shipping center and have them fill out the paperwork. The cost was $40 for a 6 lb battery from the Midwest to California. Hope this helps anyone in the future when they are shipping a large lithium battery.
As eBikes grow in popularity here more and more people will be requiring these services I wish FTH Power growth and prosperity good luck
Incredible , this service is very well needed right at this moment ..best part is , they know what they are doing 😎
The shop it self reminds me of a NASCAR garage with it's cleaniness. Looks to be long term quality e-bikes and battery repair business with these guys. This is big for the e-bike owners and the repair shops around the country!. Thanks for sharing.
We Need at least 1 shop like this in Every State . Washington State Please ! Thanks Court and Sam
1 in new york 😁😁😁😁
Sir I have need 48v 20ah & 80 ah batteries for e bike & rickshaws
I have not had a good experience with a battery rebuild. I had to explain multiple times that the battery was 52v (14s), the FTH provided shipping boxes were rejected by the carrier, the cost was significantly higher than quoted, one the batteries was shipped back to me fully charged (not partially charged) and one of the batteries does not reliably work. This is a great idea, however much more attention to the customer experience is needed. I'll post a positive update if the issues are resolved, however I am quite disappointed and can not recommend FTH at this point.
Wow, these 2 guys have a great business with a bright future! Great tour, Court! You bring great enthusiasm to your videos.
I really love these factory videos, please keep them coming!
Happy with the battery pack I purchased for my Aventon Pace. HOWEVER my experience has been that while they may REPAIR they do not REBUILD. Sent my old Aventon battery in and got the following response - "The battery cells are too old, and need to be replaced, most repairs are only the power board, or wires, etc. " I sent this to FTH assuming they would be able to replace the old battery cells but evidently not.
The staff at FTH are great! Other e- bike companies (even two top e- bike bike companies that I've purchased bikes from) are not as responsive as FTH to questions on products, services and technical issues. Thanks!
Court great info into this dark area! You just broke it open to the masses! God bless you and your family Aloha
Great content, Court! This is a very great business model! Don't be very cheap, but offer service, quality and sustainability! Service is almost every thing today.
Nice job on reporting aspects of ebikes.
These type video give confidence in ebikes and batteries that can be repaired ,adaptered, reused etc. Good work 👍
Now I have a battery shop to help me with my e bike thanks for you and UTube
another quality video. I must admit I'm very surprised to hear the odd business model of the battery manufacturers not having repair facilities!!!! I'd like to expand on the that whole ecosystem a bit more.
The only way for the OEM companies to insure batteries are 100% reliable is to sell you a new one. Rebuiliding/refurbishing often does not work reliably. There is a reason they cost $900 or more on Yamaha, Bosch and Haibike. Start saving your pennies and buy the one that fits your model before you need it. As the"big name" eBikes age, batteries could become totally unavailable
Nice to see this in the US.
Nice video to introduce and know that this company exists. Certainly a wave of the future to have these shops on hand locally to repair/replace existing battery packs. This gives us hope to not have to depend on the mfgs to replace a worn out battery. A bit curious about out of state shipping costs to/from with factoring in the average $300.00 dollar charge to renew an existing battery. Hazmat companies are not something too many of us are familiar with that could complete the transaction.
Wish we had one of these in the NW of England.
Adge e bike. Indeed :)
The difficulty is knowledgeable staff and initial set up costs. I'm looking for a guy now. To set up in UK.
Great video. Best I've seen.
We do have this type of service in the UK, Doesn't matter if they are not in your area as you can deal with them online and by post.
Interviewer talks too much.
Great resource. Little peace of mind. Thanks Court
Thank You for All that you are doing for World Peace and for our Planet...
Peace.. Shalom.. Salam.. La Paz.. Namaste ..
🙏🏻 😊 🌈 ✌ ☮️ ❤️ 🕊
Great video! Keep them coming!
For Shimano, Bosch batteries the following was disappointing from the FTH website:
“Unfortunately we are not able to repair batteries with proprietary data system such as Bosch, BionX, Shimano, Yamaha and other similar system. These systems have a data line between the batteries and the bike controller systems. The information on these data lines are not available from the manufacturer. If we were to replace the cells on these batteries, we will have to adjust and re-write the firmware in the BMS (Battery management system) however that information is not available from the original manufacturer.
Please do not send these types of batteries to us for repair as it will be returned to you un_Repaired.”
It would be great if they could manufacture a replacement for those batteries they cannot repair.
Do not be disappointed with this honest plea from FTH. You can purchase the original genuine battery replacement in most cases. The huge cost cannot be avoided if you want the life span that a pack using quality components can offer. I have been waiting for OEM batteries to lessen in cost but I do not think that will ever happen.
Got a sneaky feeling that these type of businesses will be insanely popular soon...
I use this bike for short trips from campground to beach,restaurant etc bike works great
I can't wait for Solid-State batteries to make it into our market. Great video and thank you.
Wow, you are going to be busy! I will refer everyone. Thanks!
WHERE is the link ... come on , dont make me hunt
We need one of these in the UK even ;)
Will use these guys when time.
Awesome I needed this , thought I had to throw it away over time bc I just went inside the battery and took it apart to replace the cylinder for the new key set I had to get for I had lost my other key
Seems a top bloke as well.
I have a small electric bike that is brand new that will not turn on unless it is hooked up to the charger. When I have it plugged in it will turn on and it shows a full battery and horn honks but no throttle. When unplugged nothing will turn on. Totally dead. Any advice??
You mentioned at around 4:34 that they might be the only hope for some batteries of companies that have gone out of business. I wonder if they rebuild Bionx batteries especially for systems and batteries they are no longer supporting.
I rebuild BionX in sweden. But they are some of the most difficult ones. I have a hall of fame where i keep trophies from all my bionx repairs.
Imho, your best, most informative video you've done to date. Well done.
I was impressed put in two orders today..
How did it come out?
@@curiousgeorge555 Amazing.. best bang for the buck ever..
Hi can batterys be stored at 100% for a few days the od time?Or store them at 40-60 percent all the time?
Would you be able to fix a LECTRIC ebike battery that had case damage? I've been told that the battery will short just by having the smallest amount of water, and yes, I did have a lot of green goop type corrosion come from just the charging port. But the battery was completely intact.
I need to figure out what to do my bike has a battery that is part of the frame like recessed into the frame and locks in and it's horrible now
A very interesting video giving lots of information we don’t normally think about keep these great videos coming, just back from a 48; mile ride on my Cube e mtb which I bought after watching your video👍🏼
This is great you guys. Thanks for sharing. I'll contact them about doing scooter battery packs!
Love this stuff Court, keep this interesting stuff coming, love this stuff! Do they repair all brands?
THANK YOU !
Oh waw I need to get ahold of these guys from r my ebike , need another battery ASAP for better range !!!
Can we order say a triangle battery pack from FTH Power or do they only do refurbishing? There's a large DIY side to ebikes and batteries can be difficult to obtain at times.
wow! They got a serious operation going there.
How much do they charge to boost the battery? It cost me $200 to get a new battery for my bike.
Do u make custom battery for any bike like element v2?
Interesting. I wonder if they refurbish Focus batteries. Those internal batteries are not available in the USA as far as I know..
Is it possible to get a battery custom-built? Since, I have a giant Yukon 18 inch frame, not much room for battery? 52v 20ah 30 amp 200-1500w?
Nice abys bike too! Beast
Awesome! Do more battery repair services videos! Must be one in every state right?
I've been searching for a battery for almost a long time like a week the people where I got my ecotric bike are not very good at communication like this place is
I could not find the battery for my izip 24 volt, and when I did it was $700 got I took a Kobalt 24 volt battery ($29 and $8 speed control switch ) and now everything works great. I don't use the throttle control just to switch I put on a handlebars that is variable speed
???
It has soft battery and for some reason it's dif. It has right angles and two neg and two pos prongs that go into battery
I need my evox city 520 wh battery replacement ! I wish I could find someone to repair mine in Canada
Thank you for this video. I have been looking for a good place to rebuild an AddmotoR Hithot H2 battery pack and hopefully this is the place.
Great vid, I have been repairing my ebike batts but was wondering the best way to throw out the old ones as I'm getting collection now, I'm uk based
I3ORG HARVEY google battery recycling centers and something should come up in your area.
Good to know about this place
Ok so wheres the info so I could send mines
Could I ship an old 500d bionx battery from Florida to have it updated? My motor seems to still be going strong.
I have a Surface604 fat tire canadian made bike I bought from Canada and the battery is dead, No help from Surface 604, can't find a replacement battery anywhere, poor bike jut sits in the shed. Thanks for this option, I'm also SoCal so maybe I'll bring the battery directly to them to repair.
This is so cool. Excelent love this video. They do very professional work.
Hello! I have a cozy bike that I purchased in 2016 or so, the DC port located on the battery box has broken off. Can you repair that?
I’m all about the service, you do have to factor in the shipping to and from for the total amount, will it be better to buy a new one probably depends where you live?
Great, Great! Awesome video. Thank you for sharing. I have two 52volt 19.2 Ah batteries. At some point, I might have to have them tested and redone. If they do that size. Thanks again....
Is there any place like this in Arizona?
I have a CYCBT battery pack that has no output. The charger can detect the battery on the input and can tell me when it's charged, but the output side is dead. When I push the button on the battery it shows a full charge. I checked the fuse, it's fine. I'm a little confused. I've heard these batteries have a BMS. Could that be the problem? What should I try?
Is there any way to repair a e-bike battery, some car batteries can be repaired but what about e-bike batteries. What will be the name of the company that I can ship a e-bike battery to be repaired. And it should be a way to ship a e-bike that to a company that can repair just about all e-bikes ?
Nice video ..fourteen thumbs up...;)
i have a 48volt 1000watt ebike battery and controller box the wires didnt match so i replaced them ,it connected and i accidently let the two plugs touch each other there was a spark and now there is no power at all. How can i fix it?
Hi there just subscribed, please can you tell me what are the first indication of battery not being in good condition, as just purchased an E bike and was told it had already been charged but on use found it had not gone far without lose of capacity to get anywhere.
I was wondering if there is now this kind of facility in UK, otherwise,
what Glen Orpheus
says here just over a year ago is so true,
We need one of these in the UK
E bikes give so many people the opportunity to get about particularly for those of the older generation and persons with disabilities
that can benefit them with a little exercise but need some assistance too and is why it is so important to have a reliable battery system.
Thanking you for your video, have subscribed.
Take care and best wishes from south of the UK
This is great. Do they make a shark battery that fits the 2019 Radrover without having to change the cradle?
Not directly addressed is the possible problem of firmware that may be installed on high-end emtbs that might prevent repacking/refurbishing and then being able to use the battery on that bike. Has anyone found that to be an actual problem for them personally? Maybe FTH Power could answer that question ?
Yes. Although not really addressed in the video, it will become VERY apparent if you try to have cells in a more sophisticated battery replaced. It cannot be done in most cases.Plan on buying another genuine OEM battery while still available.
I'd love to send my Haibike battery in for testing/repair. what is the address where i send it to? thank you, Pete
Great video.
like from India 👌👌👌👌
Hey do you guys do electric scooter???
Very cool and professional operation, you guys need to start a UK branch :D
Amazing. Thanks
Do you make batteries for emojo panther and emojo panther pro? Im looking for an extra battery that is 48v and higher than 10 ah. Looking for range. Thank you
Can i replace my battery 48v 10.4ah with another 48v 13ah/16ah ?
My ebike is running about 25km ,i want to increase it to 35 km at least. Any idea if new different AH battery can harm controller or bike motor ?
Great video thank you. Do you know if they use copper to inter connect the cells?
Is it worth the money to replace battery pack for Voltbike Interceptor?
Love this! Question who is Sam and where is his shop? I live in S.Cal looking for a good e-bike service repair. thank you!
Where can I find a BMS for the battery pack for the Voltbike Interceptor?
Seeing this for the first time and i love it👍. Buying an e bike myself b.t.w.
Oh you are a real good encouragement! $600.. for a battery. Why dont you just tell them to raise the price.
I have a phantom x2 I bought used. The battery sits on top of rack but it different the life 04 it's got right angles . As soon as I plug it in ten minutes later it says it's charged but now it wasn't power my bike at all. Do u know how I can replace it did it? P please help
How do i ship my battery to this company ?
thanks 👍☺️
Any shops like this in NY?
I am having a very big problem servicing my Ebike. Anchor. Bike repairs shops only service the bikes they sell.
Anybody know if there's a cOMpany like FTH Power on the east coast or (better) the northeast that refurbishes ebike batteries?
Are there any of these stores in Colorado by chance?
Wow thank you so much for making this video so cool you are the man!!
I wondered if they'd rebuild Bosch/Yamaha/Shimano batteries, and had to dig into their website to find this statement:
"Unfortunately we are not able to repair batteries with proprietary data system such as Bosch, BionX, Shimano, Yamaha and other similar system. These systems have a data line between the batteries and the bike controller systems. The information on these data lines are not available from the manufacturer. If we were to replace the cells on these batteries, we will have to adjust and re-write the firmware in the BMS (Battery management system) however that information is not available from the original manufacturer.
Please do not send these types of batteries to us for repair as it will be returned to you un_Repaired."
Does anyone know what kind of Battery Pack would give me more Distance on an E-Lux Sierra Ebike? I think it uses the same battery as an Lectric XP. Thanks In Advance.
Great Video, It also sucks how there is so much red tape when it comes to shipping batteries. Hazmat Shipping is out of control, to many hands in that cookie jar, I should Know I have the Hazmat Endorsement on my license and I was also Hazmat Certified Who loaded planes with Hazmat. Thanks again for such a great video.
Nice! The other cat is JeHu Garcia I think , he converted VW bus and does live stream to build Tesla wall and bms packs 18650s and others
His channel is more of a tech type diy
I live about 40 minutes from this place. Do they do drop offs? hehe the shipping on batterys is more than the a tank of gas.
do they have a phone number to get ahold of them for ebike battery repair?
The Bosch ebike software can now destroy the BMS the Bosch dealer have now been ask before recycle the battery to use the software to destroy the battery BMS my question is can they do anything to a Bosch battery that has this done to ?