As a 35 years airline veteran, ex airline CEO and an aviation courses teacher in aviation graduate school in Taiwan Republic of China, I have to express Dr Rick Zeni is the champion on conducting Airline RM training courses. Rick is not only an airline marketing expert but also a great facilitator ! Edwin Lee
Dear Professor Zeni, Thank you for your kind note. I just finished a lecture to 100 students of graduate school of Department of Aeronautics and Astronautics at Cheng Kung University at Tainan Taiwan on 15 APR. I briefly introduced you are an outstanding professional to conduct the training courses for Airline RM. I hope you are able to publish a book for the teachers like me to use as a textbook in the airline management program. For your information, I will conduct an airline management program for graduate school course in this autumn. The contents and your training techniques in the videos in youtube are great! Edwin Lee
Hello, Mr. Rick, Hope you are doing well.with due respect ,I have a question , How could I start my career in airline RM? I am currently working in an airline call center(which is customer service). I have a chance to study ARM. (IATA).Upon completion successfully what is the future in airline. Thank you
As a 35 years airline veteran, ex airline CEO and an aviation courses teacher in aviation graduate school in Taiwan Republic of China, I have to express Dr Rick Zeni is the champion on conducting Airline RM training courses. Rick is not only an airline marketing expert but also a great facilitator ! Edwin Lee
+Edwin Lee Thanks for the kind words!
Dear Professor Zeni, Thank you for your kind note. I just finished a lecture to 100 students of graduate school of Department of Aeronautics and Astronautics at Cheng Kung University at Tainan Taiwan on 15 APR. I briefly introduced you are an outstanding professional to conduct the training courses for Airline RM. I hope you are able to publish a book for the teachers like me to use as a textbook in the airline management program. For your information, I will conduct an airline management program for graduate school course in this autumn. The contents and your training techniques in the videos in youtube are great! Edwin Lee
Great Vid! Thanks!
Kind regards from Mexico.
Hello, Mr. Rick, Hope you are doing well.with due respect ,I have a question , How could I start my career in airline RM? I am currently working in an airline call center(which is customer service). I have a chance to study ARM. (IATA).Upon completion successfully what is the future in airline. Thank you
Thanks, Mario!