The leaves don't really matter that much. As long as the rhizome or stem is healthy and will root it should be fine. Being shipped internationally is rough so always a risk.
Oh no! This is awful, I am so sorry 😭 I have never experienced this before but it is my worst fear with online ordering when it comes to plants ! Especially rare plants from Thailand or another country ugh. I have ordered 5 or 6 plants from another country but the seller always used express shipping and they arrived healthy thank goodness. I’ve ordered from Thailand twice from one seller. I always make sure I only buy from highly reviewed and rated sellers with lots of reviews ! Even still this is a chance we take 😩😞 I would definitely message the seller and leave a negative review ! Let us know what happens ! Oh I’m a new subscriber by the way ☺️👋🏼
If you didn't get a phyto and fill out the proper importation paperwork, that's on you. The fact that it spent over a month in customs suggests you didn't and you're lucky you even received it. Importing plants without that is against the law and it is on you to procure it, not the seller.
think about how rewarding it's going to be when you revive those suckers :) looking forward to that episode!
The leaves don't really matter that much. As long as the rhizome or stem is healthy and will root it should be fine. Being shipped internationally is rough so always a risk.
Oh no! This is awful, I am so sorry 😭 I have never experienced this before but it is my worst fear with online ordering when it comes to plants ! Especially rare plants from Thailand or another country ugh. I have ordered 5 or 6 plants from another country but the seller always used express shipping and they arrived healthy thank goodness. I’ve ordered from Thailand twice from one seller. I always make sure I only buy from highly reviewed and rated sellers with lots of reviews ! Even still this is a chance we take 😩😞 I would definitely message the seller and leave a negative review ! Let us know what happens ! Oh I’m a new subscriber by the way ☺️👋🏼
Sassy&Succulent hi could you please let me know of the seller you buy from 💕
Which company did you order from as I’m thinking of visiting Thailand soon, and buying direct from them
Hi, how much did you paid for the shipping? Are you buying fyto docs? Thank you for the video
Did you save them?? Did you get your money back?
Update?
I hope your plants recover or you get your money back.
Did you get your money back?
If you didn't get a phyto and fill out the proper importation paperwork, that's on you. The fact that it spent over a month in customs suggests you didn't and you're lucky you even received it. Importing plants without that is against the law and it is on you to procure it, not the seller.
Lovi Tomato I paid for phyto
Lovi Tomato Wow that’s kind of a rude comment. You think u could have worded it a little better?
They make u get the phyto !
I have heard a lot of horror stories about ordering plants from asean and new life tropicals unfortunately
What a bummer...im so sad for you..hope you get a refund..ugg;(
Fr those didn't look terriiiibleeeee.. Def seen worse.
Aaawww 😭 so sad! ☹️☹️
😱