@@learnandapply yes sir I am doing g a project where my average handling time is 180 minutes Now in define phase when we select a goal to reduce the aht by xx% to 150 min or 140 min.. How do we stastically validate if it even achievable or not.... My data is non normal...and as per my company project guidelines.. I have to do a hypothesis test here... Clearly stating a null and alternate hypothesis... I don't know what do hypothesis do I take here...
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Hi I want to know how to validate a goal statistically.. Pls make a video on that... My data is non normal... And type is minutes
Thank you for the input and your valuable comments. If you can elaborate more on it, I can help you precisely.
@@learnandapply yes sir
I am doing g a project where my average handling time is 180 minutes
Now in define phase when we select a goal to reduce the aht by xx% to 150 min or 140 min.. How do we stastically validate if it even achievable or not....
My data is non normal...and as per my company project guidelines.. I have to do a hypothesis test here... Clearly stating a null and alternate hypothesis... I don't know what do hypothesis do I take here...