it's been 11 months but nvm. i was suffering from the same error then i tried to download the app named smart control which is the app of the sennheiser. after that try to connect ur headphones with the app. that worked for me. it might be usefull for u too
If you have a high pitch sound on the ANC or in calls. Apparently is because we have to clean the inner thin mesh, because the glue melted, so it affects the earbud. Once you clean it, it should work normal again
@@manolomartinez6917 hey bro i just did this and it worked for me. I was having SUPER WEIRD problems with my MW3's...its EXACTLY WHAT HE SAID LOL. So, I took a Q-Tip with some alcohol on it and cleaned the whole outside of the earbuds. When i got to the thin mesh part it literally just popped right off because....THE GLUE WAS MELTED. So, I cleaned off the clue and put the mesh back on (after cleaning it)....and left it on without glue.....earbuds back to working BEAUTIFULLY.
so my buds dont show any light at all when out of the case. And when I put them in the case and shut it, the orange light flashes a few times before turning off. When I open the case the orange light begins to flash again. When I plug into my computer the orange light also flashes and never ends no matter how long I keep it plugged in. What's going on? I cleaned the metal receiving ends on the buds and case with 91% alcohol to clean any bad connection, still same problem. Take them out the case, no light at all on buds, cant pair, case never stops flashing orange when plugged in. HELP! These are only 2 months old, never dropped or got wet. Pretty disappointing for a "premium" expensive product!
Same issue here. Right bud has stopped responding and behaves as if it is constantly discharged. I started thinking about replacing one bud but i guess the originals cannot be paired/synced with other copies.
@@braluelo128 after contacting customer service they basically told me i’d have to send it in for a replacement after they take a look. Just need to send them proof of purchase since i ordered it from a 3rd party supplier
Wow - wish I had watched this before investing a ton on the momentum 3s. Have had nothing but connection probs with these when switching devices (they are portable right? - so switching should be supported?). As a last resort I thought the reset might be required (these days resets are a last resort with products). However even after 6 mins into the video he still has not reset it - seriously? No more Sennheiser products for me.
After doing a factory reset by holding the right earbud for 30 seconds as you showed in the video, the lights started blinking RED and GREEN and the left earbud is totally off. I tried to solve the problem in many ways but failed. The RED and GREEN lights are not going. Please advise me on what I should do to solve the problem. I will remain grateful. Warm regards.
Thanks. It worked immediately after I choose forget the device and made a new pairing. So I don’t have to buy new earphones which I was on my way to do. Thanks for saving my a couple of hundred euros.
Great video. With easy to follow guides, unfortunately it did not solve my issue. My right earbud is still not worrking, the LEDs are woorking but it is no sound coming out
Hi! My MTW3 earbuds are not charging. The left earbud is dead, the right earbud stays at 10% battery forever. What should I do to wake the left earbud up?
Hey mate remember your a6s earbuds video mines is a total wireless Bluetooth 5.2 and it doesnt work at all i cant hear anything it still charges and connects to my other earbud for example can boot up google assistance and turn the volume up and down but the audio is not audioing
I think I have bad luck. I've gone thru 2 different pairs, both have issues with left or right earbud being quieter than the other. I've repaired, updated firmware, etc & no changes. I've also submitted issue tickets via sennheiser web page & no response. Does anybody know how to get a support person to resolve this problem?
i have gone through 3 pairs now ,they broke after 2 months,then 3 months and the last after a week , same issues as yours , also did al the works,factorey reset/update firmware,resinstall app etc ,nothing works. I wonder if it is some conflict with my hardware that triggers a bug or something,because they definitely can't sell these if it happens to everyone , i used them on PC and android. (NOKIA 6.1)
I bought 2 pairs, 3 years ago, or 2 years ago, but no sound comes out at all now from left or right, on both pairs I have, i'll never buy this brand again, I have a Samsung Galaxy Buds, and they're older, and have never given me any problems, unlike this brand.
Did you tryed with another mobile? Make sure to forget earbuds from bluetoth list Also make sure to firmware upgrade earbuds What model do you have , did you factory reseted? Se my other video how to factory reset earbuds
My Senheiser Momentum earbuds say it's connected to my laptop, but I'm not hearing any audio from the ear buds. How can I troubleshoot connection issues to my Mac Powerbook? Thank you!
Mtw 3 out of the box didn't want to disconnect when put in the charging case aka didn't charge so had to do a factory reset, now it charges but I can't connect to the app, only to the phone , this is so disappointing
I have the MTW2 and they wont even connect to the app , they connect to phone but not the application tried multiple devices with same.result. anyone have a fix that works on mtw2
@@robinfan553 Hi i have same problem, only right earbud works and blinking between red and green, left earbud is dead. No idea what to do. We need wait for next firmware update or what?
When upgrading the firmware it counts down from 21 minutes then errors out saying I should try again. When I try again it sticks at 21 minutes and for an hour does nothing.
Nothing seems to work mines are fairly new I never really got to use them but the problem I seem to have are They don’t charge They can’t connect to Bluetooth They can’t reset Not sure what the problem is
My red earbud is blinking red and blue, the left is not blinking at all. What do i need to do? The charging case is also blinking yellow when i charged it, it blinks 24 hours
What model do you have? The same like mine? I sugest live it out of the box both get empty dry battery without any power , than put it back to the charger box than see , also please try to clean connectors ruclips.net/video/d4Lj_tasb-k/видео.htmlsi=GCz3XCfXPMUKBB-K
J’ai exactement le même problème. J’ai nettoyer les connecteur à l’alcool isopropylique comme conseillé mais toujours rien… le droit clignote rouge et vert et le gauche ne s’allume jamais. Je les ai acheté hier…
make sure to unpair the headphones if you already did once , will be on the Bluetooth list bro, even when you try will endup on Bluetooth list , go find it and click forget it to make pair from begining
@@Tips2Fix I appreciate you for taking the time to respond. But It doesn't work, the buds don't show up on any of my devices. At this point I am assuming that they are simply defective. Again, thanks for taking the time to respond.
![NLE Choppa - Or What ft. 41 (Orchestra Mix) [Official Music Video]](http://i.ytimg.com/vi/biOFASEgSOM/mqdefault.jpg)
You can find it here: Sennheiser Momentum True Wireless 3 Earbuds -Bluetooth:
amzn.to/3DdwJMD
Thanks a million the 30 seconds hard reset saved my life!!!
Me too, thanks man!
I try to connect and mine jsut keep saying no connection
it's been 11 months but nvm. i was suffering from the same error then i tried to download the app named smart control which is the app of the sennheiser. after that try to connect ur headphones with the app. that worked for me. it might be usefull for u too
If you have a high pitch sound on the ANC or in calls. Apparently is because we have to clean the inner thin mesh, because the glue melted, so it affects the earbud. Once you clean it, it should work normal again
Emilio can you please explain me how did you clean the inner this mesh without damaging it? I have the problem of the pitch sound 😕
@@manolomartinez6917 hey bro i just did this and it worked for me. I was having SUPER WEIRD problems with my MW3's...its EXACTLY WHAT HE SAID LOL. So, I took a Q-Tip with some alcohol on it and cleaned the whole outside of the earbuds. When i got to the thin mesh part it literally just popped right off because....THE GLUE WAS MELTED. So, I cleaned off the clue and put the mesh back on (after cleaning it)....and left it on without glue.....earbuds back to working BEAUTIFULLY.
Thanks soo fking much🙏
so my buds dont show any light at all when out of the case. And when I put them in the case and shut it, the orange light flashes a few times before turning off. When I open the case the orange light begins to flash again. When I plug into my computer the orange light also flashes and never ends no matter how long I keep it plugged in. What's going on? I cleaned the metal receiving ends on the buds and case with 91% alcohol to clean any bad connection, still same problem. Take them out the case, no light at all on buds, cant pair, case never stops flashing orange when plugged in. HELP! These are only 2 months old, never dropped or got wet. Pretty disappointing for a "premium" expensive product!
hi i have the same problem after last firmware update, happened to me like 1week ago. I guess we need to wait to next update :(
Mine left earbud just don't turn on or don't charge
@@ludoviko123 same for mine except both...so frustrating. Customer service said I might have to just return it for a replacement.
Same issue here. Right bud has stopped responding and behaves as if it is constantly discharged. I started thinking about replacing one bud but i guess the originals cannot be paired/synced with other copies.
@@braluelo128 after contacting customer service they basically told me i’d have to send it in for a replacement after they take a look. Just need to send them proof of purchase since i ordered it from a 3rd party supplier
Wow - wish I had watched this before investing a ton on the momentum 3s. Have had nothing but connection probs with these when switching devices (they are portable right? - so switching should be supported?). As a last resort I thought the reset might be required (these days resets are a last resort with products). However even after 6 mins into the video he still has not reset it - seriously? No more Sennheiser products for me.
After doing a factory reset by holding the right earbud for 30 seconds as you showed in the video, the lights started blinking RED and GREEN and the left earbud is totally off. I tried to solve the problem in many ways but failed. The RED and GREEN lights are not going. Please advise me on what I should do to solve the problem. I will remain grateful. Warm regards.
Have the same problem
Same problem here, did you figure out how to fix it?
The same problem left is dead. Any way to fix it ?
Same problem. Did you fix it ?
@ trying everything but nothing,it's like a factory issue with those earbuds
Thank you man, you are a legend. Solved my problem.
Thanks. It worked immediately after I choose forget the device and made a new pairing. So I don’t have to buy new earphones which I was on my way to do. Thanks for saving my a couple of hundred euros.
Great video. With easy to follow guides, unfortunately it did not solve my issue.
My right earbud is still not worrking, the LEDs are woorking but it is no sound coming out
I'm struggling. I thought if I paid a little more, connecting would be simple and sound better. Not so.
What do you do if one earbud will pair while the other won’t. I have tried pairing this spare earbud about 50 times with no luck
Thanks man, u save my time to resolve this issue!
Youre welcome my frend
Hi! My MTW3 earbuds are not charging. The left earbud is dead, the right earbud stays at 10% battery forever. What should I do to wake the left earbud up?
I have the same problem..
Factory reset worked for me.
Same ! Just happening to me right now Can we get an update ?
Need to be returned.
I think this is globally firmware issue, need to replace or waiting software update.
Hey mate remember your a6s earbuds video mines is a total wireless Bluetooth 5.2 and it doesnt work at all i cant hear anything it still charges and connects to my other earbud for example can boot up google assistance and turn the volume up and down but the audio is not audioing
The left one is dead, and the right one blinks red with green 😢
Did u fix it? Or u use only the right one ?
My with same problem 😢
Same here
Same :(
Same here
The app says no device found! I can't use them and I just got them
I think I have bad luck. I've gone thru 2 different pairs, both have issues with left or right earbud being quieter than the other. I've repaired, updated firmware, etc & no changes. I've also submitted issue tickets via sennheiser web page & no response. Does anybody know how to get a support person to resolve this problem?
i have gone through 3 pairs now ,they broke after 2 months,then 3 months and the last after a week , same issues as yours , also did al the works,factorey reset/update firmware,resinstall app etc ,nothing works. I wonder if it is some conflict with my hardware that triggers a bug or something,because they definitely can't sell these if it happens to everyone , i used them on PC and android. (NOKIA 6.1)
Google momentum tw3 issues and you will find loads. They need to be returned. I'm on my second pair.
I bought 2 pairs, 3 years ago, or 2 years ago, but no sound comes out at all now from left or right, on both pairs I have, i'll never buy this brand again, I have a Samsung Galaxy Buds, and they're older, and have never given me any problems, unlike this brand.
My left bud has no sound. I've full charged them, unpaired them and paired again and still nothing.
Did you tryed with another mobile?
Make sure to forget earbuds from bluetoth list
Also make sure to firmware upgrade earbuds
What model do you have , did you factory reseted? Se my other video how to factory reset earbuds
thank you so much for the help! i just bought them before 3 hours and i can't log in in to my app because of this problem
Glad I could help! What do you think about the audio quality?
@@Tips2Fix you mean the mic quality?
Thanks so much for the video. Fixed it perfectly
My Senheiser Momentum earbuds say it's connected to my laptop, but I'm not hearing any audio from the ear buds. How can I troubleshoot connection issues to my Mac Powerbook? Thank you!
Hmm maybe you need to set , chose the audio device on adio hardware settings
Mtw 3 out of the box didn't want to disconnect when put in the charging case aka didn't charge so had to do a factory reset, now it charges but I can't connect to the app, only to the phone , this is so disappointing
Thank you for this video friend.
You are welcome my friend :)
I have the MTW2 and they wont even connect to the app , they connect to phone but not the application tried multiple devices with same.result. anyone have a fix that works on mtw2
How to fix the air pod it only work for one way
My right earbud is constantly beeping when ANC is turned on. I did a restart, factory reset, no avail.
Common issue, mine did this, just have to return them.
Only the left earphone is blinking. And it’s only green and red not blue and red.
Same with me
Same. The right one is completely dead, its not charging neither blinking. And factory reset doesn’t fix it.
Same... left blinking red and green. Right nothing and can't hear "power on".... srzli expensive junk
@@robinfan553 Hi i have same problem, only right earbud works and blinking between red and green, left earbud is dead. No idea what to do. We need wait for next firmware update or what?
same issue with me too... sigh this is getting very annoying if anyone finds out how to fix can you please tell us ? keep seeeing green and red too...
sure but what happening if nothing of all this work?
When upgrading the firmware it counts down from 21 minutes then errors out saying I should try again. When I try again it sticks at 21 minutes and for an hour does nothing.
IQOO9SE SENNHEISER moment 3 Sound quality problem But another mobile is good how to fix this problem please help me
Did you try to unpair it all , delete device from your phone and isntall it again
How do I reset the charging case?
Thank you!
You're welcome!
Really works thanks
Bless you
Bless you to bro
Nothing seems to work mines are fairly new I never really got to use them but the problem I seem to have are
They don’t charge
They can’t connect to Bluetooth
They can’t reset
Not sure what the problem is
Thank you very much ! You saved my day
you are welcome , im happy to hear that i fixed your problem
My earbuds are not showing any light please help me please
Did you charged ?
Try to clean the connectors or make sure your earbuds are fully charged
My red earbud is blinking red and blue, the left is not blinking at all. What do i need to do? The charging case is also blinking yellow when i charged it, it blinks 24 hours
What model do you have? The same like mine?
I sugest live it out of the box both get empty dry battery without any power , than put it back to the charger box than see , also please try to clean connectors
ruclips.net/video/d4Lj_tasb-k/видео.htmlsi=GCz3XCfXPMUKBB-K
J’ai exactement le même problème. J’ai nettoyer les connecteur à l’alcool isopropylique comme conseillé mais toujours rien… le droit clignote rouge et vert et le gauche ne s’allume jamais. Je les ai acheté hier…
@@milkaoner7868 send them back, i got new ones
Hi, if you install a windows on a flash drive as a bootable device, does it erases the file inside the flash drive?
How am I supposed to fix a pairing issue by using the app? I can't pair it to to anything to begin with. Not helpful at all.
make sure to unpair the headphones if you already did once , will be on the Bluetooth list bro, even when you try will endup on Bluetooth list , go find it and click forget it to make pair from begining
@@Tips2Fix I appreciate you for taking the time to respond. But It doesn't work, the buds don't show up on any of my devices. At this point I am assuming that they are simply defective. Again, thanks for taking the time to respond.
@@CypressWalker im sorry to hear that , yes i thung they have hardware issue
i cant upgrade the firmware with mine, says 21mins remaining but nothing happens.
Try to repit the proces again , forget the device in bluetooth list and pair it again , this happend to me and thats what i did to times and it works
@@Tips2Fix worked like a charm, thank you!
@@Tips2Fix Worked for me as well. Thank you
Has anyone had issues with crackling when listening to music seam to be a software issue of Bluetooth connectivity
Try to update the firmware and try forget device and connect it again
Mine have all types of cracking and clicking sounds. Idk what’s going on, thinking about returning them with the warranty
Same here. Firmware is up to date.
@@penguindrum264 when I did a factory reset it made them work better. But the issues started again a day or 2 later. But it’s still an improvement
Mu problem no şarj please 😢
the worst earbuds.... to many issues, great great sound but they have many tech problems
I understand , you have to do firmware update , did they do new one? Did you alredy updated
They are updated.. now, after all sorts of other issues, the right but wont charge
I read too many guys sending them to warranty, new pairs and so on, but the problems with them keep continued
@@fabridorin6176 than i thing you are right so lets hope they will fix newer versions of earbuds
Yeahh.. never will buy german stuff again on any product
none of these worked.
Do you have the same model?
@@Tips2Fix exactly the same, plus the left won't even charge, what a waste of money, poor sennheiser with cheap quality components made in china
Complete trash!! Firmware won't update!! Can't connect to anything !!garbage these things£200 wasted
I understand, compare to airpods pro 2nd complete diferent story