Thanks for your very helpful videos. In regard to your comment below, or somewhere that I saw, maybe on another video, I don't get what is the funlock and the "NM". I'm not a plumber, as such, your videos are very helpful way up in the northeast. Ciao.
Most likely that sensor is inside the evaporator unit at the bottom of the filter. That alarm will come right back when the coil gets frozen because water backs up inside. It takes more than an hour for the unit to freeze, can take a day depending on the ambiemt temp. Thanks though.
My Rheem just dumped a "Upper Element Error or Relay Stuck On" alarm. I switched over to the sensors and see the temp at nearly 170 deg F. Glad I needed to take the trash out through the garage and heard the alarm. Because it would have hit the relief valve (if that even works) or exploded. Looking into it further, the heating element is powered by the circuit board through a surface mount relay that is normally open. Being an electrical engineer, I can't begin to tell you what a horrible design that is. Those relays fail closed often. My unit is only 4 years old. I'm SO glad my kids didn't turn on the hot water unexpectedly and get a 3rd degree burn. Thank you Rheem for a terrible design, which also has no safety shutoff in the event of a circuit board failure. I set the mode to OFF and watched the temp continue to climb. Did I mention the Efficiency mode on this unit has NEVER worked for me? It barely keeps the water luke warm. You set the temp to 125, and at no point does it ever reach that temp. You then use some water, the temp falls to 95 degrees, and it STILL does not come on. It's an abysmal piece of junk and absolute waste of money. Don't waste yours.
Did you end up getting a resolution? Ours is doing the exact same thing right down to high efficiency not doing anything for us since the day we got it (Jan 2020)
@arinhilton1143 no. I ended up taking the circuit board off, they wanted 350 for a new one, so I banged on the relays with a hammer and left it hanging off the side, and it hasn't stuck closed since. A matter of time though I suppose. I check it regularly, and because it actually continued to heat up while in the OFF mode, due to the relay failing closed, I now remove power entirely when we leave town
@supernat1978 oh jeez. Thank you. I will keep that in mind. We shut the power off to ours for 3 hours and when I turned it back on it was still at 150° and immediately started increasing so I am pretty sure it is the same issue 😔
I’m dealing with similar issue right now. Codes for both blocked condensate and water in pan. Coil is freezing which blocks the condensate path to drain. Assembly also collects ice which melts missing condensate pan and drips out to side of tank to floor pan. So both alarms are valid. Note the alarm turns off heater. Then ice melts leaving nothing to see!
I didn't see any helpful information in this video! Code A208 comes on for 3 reasons, clogged drain line, bad sensor or bad circuit board after you cleared the code and you thought you cleared the clog codes came back on display again, that water heater is not fixed
You didn't resolve the issue, sir. Towards the end of your video where you were showing the model number, service call number etc, the Alarms link was still flashing - meaning the error was still there.
@@PLUMBINGWITHTIM Curious what the funlock is and how to disable it. NM, I pushed buttons until I got a message how to unlock it. Press and hold the up and down buttons at the same time until it unlocks.
My display isn’t on since we bought the house and we’ve called them and they just shrugged off what we asked them and hung up. It’s connected to the fusebox but isn’t lighting up
I would be concerned with one of Florida's notorious insects crawling up that hose and infesting that machine ! Florida got bugs the size of golf balls!
The homeowner should connect it to the app and it will send those codes straight to your app , text message and email telling you exactly what's wrong before calling the pro .
I'm not even a plumber and could tell right away the loop was the cause. How is a slow drip supposed to overcome that loop? Oh and the whole install looks like a dog's breakfast.
Troubleshooting should START from reading alarm code.
Thanks for your very helpful videos. In regard to your comment below, or somewhere that I saw, maybe on another video, I don't get what is the funlock and the "NM". I'm not a plumber, as such, your videos are very helpful way up in the northeast. Ciao.
I am about to buy a Rheem gladiator 50 gallon water heater. Is there anything I should worry about it? I read some catches fire!
Most likely that sensor is inside the evaporator unit at the bottom of the filter. That alarm will come right back when the coil gets frozen because water backs up inside. It takes more than an hour for the unit to freeze, can take a day depending on the ambiemt temp. Thanks though.
My Rheem just dumped a "Upper Element Error or Relay Stuck On" alarm. I switched over to the sensors and see the temp at nearly 170 deg F. Glad I needed to take the trash out through the garage and heard the alarm. Because it would have hit the relief valve (if that even works) or exploded. Looking into it further, the heating element is powered by the circuit board through a surface mount relay that is normally open. Being an electrical engineer, I can't begin to tell you what a horrible design that is. Those relays fail closed often. My unit is only 4 years old. I'm SO glad my kids didn't turn on the hot water unexpectedly and get a 3rd degree burn. Thank you Rheem for a terrible design, which also has no safety shutoff in the event of a circuit board failure. I set the mode to OFF and watched the temp continue to climb. Did I mention the Efficiency mode on this unit has NEVER worked for me? It barely keeps the water luke warm. You set the temp to 125, and at no point does it ever reach that temp. You then use some water, the temp falls to 95 degrees, and it STILL does not come on. It's an abysmal piece of junk and absolute waste of money. Don't waste yours.
Did you end up getting a resolution? Ours is doing the exact same thing right down to high efficiency not doing anything for us since the day we got it (Jan 2020)
@arinhilton1143 no. I ended up taking the circuit board off, they wanted 350 for a new one, so I banged on the relays with a hammer and left it hanging off the side, and it hasn't stuck closed since. A matter of time though I suppose. I check it regularly, and because it actually continued to heat up while in the OFF mode, due to the relay failing closed, I now remove power entirely when we leave town
@supernat1978 oh jeez. Thank you. I will keep that in mind. We shut the power off to ours for 3 hours and when I turned it back on it was still at 150° and immediately started increasing so I am pretty sure it is the same issue 😔
I have non stop, any hint? anywhere I can get service manual? thanks
I’m dealing with similar issue right now. Codes for both blocked condensate and water in pan. Coil is freezing which blocks the condensate path to drain. Assembly also collects ice which melts missing condensate pan and drips out to side of tank to floor pan. So both alarms are valid.
Note the alarm turns off heater. Then ice melts leaving nothing to see!
I didn't see any helpful information in this video! Code A208 comes on for 3 reasons, clogged drain line, bad sensor or bad circuit board after you cleared the code and you thought you cleared the clog codes came back on display again, that water heater is not fixed
You didn't resolve the issue, sir. Towards the end of your video where you were showing the model number, service call number etc, the Alarms link was still flashing - meaning the error was still there.
That was likely the alarm for the leak sensor not installed
Thanks for the lesson.
Good Morning Tim, Just wanted to say, Have a great weekend! From Ray. That was an easy fix!
Good morning Ray and thanks so much!
Never heard of a hybrid water heater before. If i ever see one i will know what to do. Stay safe, Tim
Great to see you Sean thanks so much
@@PLUMBINGWITHTIM Curious what the funlock is and how to disable it.
NM, I pushed buttons until I got a message how to unlock it.
Press and hold the up and down buttons at the same time until it unlocks.
Isn't 130 degrees dangerously hot? I have mine set at 120 and have been told anything above that is a burn waiting to happen.
hello . i have fheem proterra ven 5 hybrid 9 month of use and start alarm triger A005 compresor shut down dischard temp high... ?
How dis you fixed?
Im having the same code A005
@@davidor2715 I've started to get the same code as well...interestingly about the same time every day. No other issues noted.
I also get this error any updates?
My display isn’t on since we bought the house and we’ve called them and they just shrugged off what we asked them and hung up. It’s connected to the fusebox but isn’t lighting up
I would have gotten rid of the bushing and kept everything 3/4. Choking down the outlet is a no no in all aspects of plumbing drains.
Thanks for watching
I would be concerned with one of Florida's notorious insects crawling up that hose and infesting that machine ! Florida got bugs the size of golf balls!
@@robertl.fallin7062you must not live here.
Homeowner must’ve thought plumbing was easy.
Any idea what it is when it says OFF on the screen? Thanks.
Can help me with my water heater performance hybrid. A129 code.
Stopped by while researching an A008 dry fire code. This happened after installing a recirculation pump on the outlet.
Good Job Tim
Thank you my friend!
A108 A108 A108 - Nice work.
The homeowner should connect it to the app and it will send those codes straight to your app , text message and email telling you exactly what's wrong before calling the pro .
yessssssssssssssssssssssssssssssssss.....Save U time AND $$$$$ !
That has to be the most ghetto installed hybrid water heater I have ever seen. Good Lord.................................
Was it level? Did you have a recall?
I'm not even a plumber and could tell right away the loop was the cause. How is a slow drip supposed to overcome that loop? Oh and the whole install looks like a dog's breakfast.
Thanks for watching 🤣
Can I just come down and hang out in the pool ???
thanks
No need to trap that condensate line
Exactly. It's not tied to a sewer line so no reason to use a looped trap. Just prone to clogging and not necessary
@@matthewriley1569 Put a screen of some sort on or in the hose to keep bugs out .
Mine is beeping the same alarm 🚨