The right to repair movement
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- Опубликовано: 7 июн 2024
- Big electronics makers have made it difficult for consumers to fix their devices - from smartphones to computers - when they break down, or simply need a new battery. Correspondent David Pogue reports on the Right to Repair movement, a coalition of consumer advocates, digital rights activists and environmental groups that is fighting for laws that will help combat our throwaway culture.
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Planned obsolescence is one of the worst environmental disasters ever devised.
Based on greed $$
Apple touts recyclability or it's products. Be that as it may, an unrepairable product that just over 2 years old, like my 2160 12" MacBook is simply criminal. The cost for Apple to repair it wash more than I could replace it with a newer one. Of course, independent repair shops could not buy the needed parts. This was the MacBook with the horrible keypad, btw. I attempted to fix it with nothing to lose. I now have a bunch of parts in my closet in place of a $1,200 laptop. My respect for Apple and Tim Cook has diminished considerably.
capitalism is a virus that will devour the planet
@@gremlinking5640 will? It has been doing it for decades.
@@gremlinking5640 well said....however, its easy to criticize human nature. Armchair philosophy.
I'm jealous of CBS' cameras. Way better than the crap I was carrying around. Also look ma, my feet made it on TV at 3:00!!!
You should start breakdancing to show dominance
I thought it was a coincidence when your videos showed up in my recommended section along with this. The fact that you're here suggests that theres a pattern going on, and I'm glad that it's happening with the youtube algorithm for me.
I was waiting for you to comment on this! Continue the good fight!
Its not the cameras ,it's because they have a cameraman, you could achive this with your cameras too :)
Damn, those feet be looking good!
Louis Rossman has done many videos on this topic. Check him out.
The true stars of his videos are his cats... 🐱🐱
@Masterr Laster hmmm......... yes... [or else learn to use words to express our thoughts more fully than a four-year-old]
Video by Louis ruclips.net/video/G8pEHA7EfIQ/видео.html
@@outdoorsguy ah yes, Clinton the cat. I love him
Any right to repair report without louis is not a right to repair report. His video on the apple program shows exactly how stupid it is. The simple fact he has to order each part for each customer from apple, not bulk buying of parts, making it a 2 week repair instead of a 20 minute repair, is missing from this report.
I totally agree with this story. We have become a Throw Away nation. I grew up in a time where there was a repairman for everything that was bought. My father spent his working career as a repairman; first, in the military then in civilian life. Everyone today is about recycling except for consumer goods.
Back in my day....
"No user-serviceable parts inside" started appearing on electronic devices back in the last century.
@@nmarrs8539 Yeah, back in my day......what's your point?
Not only your country my dear.
And products were sold with manuals on how to diagnose and repair them!
I bought a 30+ year old Maytag washing machine about 20 years ago at a garage sale. No bells, no whistles, no LED's, no digital displays. It's still chugging away - of course. I did have a serious problem with the vintage Kenmore dryer that sits next to it, though - the drive belt for the tumbler wore out. I pulled it away from the wall, turned it around, removed the 6 screws that held the back cover on, replaced the belt, and put the panel back on in maybe 20 minutes. Good as new. My neighbor just bought an all-digital thousand-dollar washing machine because her previous all-digital thousand dollar washing machine's mother board fried, and the repair people told her it would cost more to fix than to get a new one. What's wrong with this picture?
Our people tends to convert broken digital (automatic) washing machine into manual/semi automatic (mechanical oriented) ones. Much more complex and not pretty to done this, but in the end it's much more cheaper and simpler than getting another washing machine or the mainboard instead.
Have you ever wonder why there is no large capacity "Non electric driven washing machine" being sold any where in the planet? You can find tiny ones but not the larger ones. We landed on the moon but still can't make a manual washing machine?
Yeah, I once had a Magic Chef refrigerator-freezer. The temperature control went bad and it started warming up, and the problem quickly got worse to the point where it just wasn't cooling anymore. Turned out to be the main electronic board. Of course the warranty had just expired, and yes, the cost to replace the board was more than what I had paid for the entire fridge just a couple years before. (Of course, new fridges of the same model were more expensive still, so it was a no-win situation.)
I had no choice but to throw it out and get a new refrigerator. But not a Magic Chef. I got a G.E.
@@Milesco - Maddening - isn't it?
@@godfreydaniel6278 : Yes, it is! 😡
It really is amazing how something as simple as “you should be able to fix your own stuff” can be lobbied against and politicians just “believe” what they’re told.
It's all about ending personal property rights and ownership. They want us all to be renters of everything. No property rights no ownership just slaves renting from the company store.
Renting is more profitable than owning. It's becoming apparent the natural development of capitalism to regress into a neo-feudal order.
@@xenotiic8356 neo feudalism isn't the natural progression of capitalism. It's the planned return to kings queens and subjects and peons. a one world government system with a very small elite at the top and everyone else as slaves underneath
I can still hear the cynical voice of the Sony customer service rep when he told me to throw away my phone with built-in answering machine. (The voice mail beeps kept getting longer and longer.) "Just buy another one!" he said. // I can still remember when there were several Fix-It Shops centrally located in my city. Almost always it was an older guy who knew all that repair stuff. Now those shops are GONE.
When I went to upgrade my phone with T-Mobile I ask them what to do with my old phone (ya know like maybe recycling it). Their reply was "how about a museum" since it was so old.
@@julieinthenorthwest4594 Everyone is a comic. Especially people who work in those customer service phone banks. // Slightly off subject but similar: years ago I was at a friend's house. A squirrel was on the wire overhead and then fell to the ground. He was shaking like having an epileptic fit. We called a vet down the street to see what we should do. He gave us these instructions: 1) Carefully pick up the squirrel with a piece of cardboard. 2) Walk it over to the nearest trash can. 3) Throw it in.
@@1mourningdove54 I remember a repairman working on the set at the house. After my dad, made sure the vacuum tubes weren't blown out. Tv tube testers were at the hardware stores, where you could buy new tubes.
@@1mourningdove54 I'll have remember to check my local libraries. My hubby wishes he kept his old flip-phone.
@@BoltRM , Not to date myself but I can remember those wire-racked TV tubes in grocery stores.
I have 4 cars that were going to be thrown away “crushed/sent to the junkyard.” I fixed them and now they live again to eat up America’s roadways. 👍
M Martinez I want one where do you live?
Why I keep my 1997 Volvo
I made my living for 40 years restoring classic cars, with the last 20 spent primarily on 65/66 Mustangs and Shelbys. Those were cars that came with a 24 month warranty, and thousands over thousands of them are still as roadworthy today, half a century later, than they were brand new. Virtually anyone with an I.Q. above room temperature can learn how to perform most basic repairs on one of those cars.
I have 2 that are scrapyard refugees. One is being used as a daily, the other as a project until its fixed, then its a daily as well.
But would you have done this if you didn't have the skills to do most of your own "free" labor for the repairs? Instead having to spend the money to send them to a professional repair shop?
Just tell all these CEO’s when they come to an ER, “Sorry, we’re not allowed to repair YOU!”
A great response! Cheers.
unfortunatly the ceo's can actually afford healthcare, unlike a large portion of the population
@@adianchowdhury9016 it's not about their physical healthcare, we can fix their ego through this movement...
Manufacturers should all be on this bandwagon just to save the planet.
Sadly enough, most dont care about the planet. Apple cares about complete control over their device from manufacture to dumpster and all tbe extra money they can make in between
E waste is a massive issue almost nobody talks about.
Mikki exactly!
Yeah! Companies that are against Right to Repair just pretend to care about the environment, and really only care about money, not the customer, so I think they may very well be the same companies who are trying to evade taxes. In other words, the companies that are against that are just blinded by greed.
Greed
Needs a longer more detailed story that includes former repairmen from the 70s/80s that were getting work up until now.
In the 1970's I worked as a harness-mender. Talk about a lost art!
Too bad Jesse White and Gordon Jump died.
For decades I’ve been repairing cars, household appliances, and now, computers. I do it because I like it, but more importantly, things get a continued life.
Same! I am quite proud of my 9,99€ Alarm-Clock, purchased in 2005, only repaired it broke wire twice and it made it around the world in my travels. Still function as intended!
When I was in college some 20 years ago they told us the junior high education standard for Germany is how to tear down and build a working motorcycle.
I guess now they want us back in kindergarden...
As technology continues to exponentially improve, things need to get replaced more and more often.
These manufacturers are responsible for the demise of our environment. All of this disposable electronic waste is poison for profit.
True. Much of it ends up in developing nations where kids try and extract precious metal and breathe in noxious fumes.
Very true. In fact, the majority of pollution (over 70%) is caused by only 100 corporations, only 100 CEOs and boards of trustees.
www.theguardian.com/sustainable-business/2017/jul/10/100-fossil-fuel-companies-investors-responsible-71-global-emissions-cdp-study-climate-change
Yet the government wants to push these new green deals taxing the ordinary citizens thousands of dollars when they let these manufactures destroy our environment for profit.
@@michaellee7841 taxing the corporations...not the people. The green New Deal will also build our infrastructure and create millions of jobs.
There is a little bit of hypocrisy going on in these comments. People want the technology then they criticize manufactures because they don't live up to some ridiculous environmental standard. When in fact they're complying to very strict environmental standards when handling toxic materials. Fact that products are made to be disposable is a product of consumers wanting cheap products. Consumers really don't want to pay the price for a truly repairable product especially for smart phones and TVs. Why would you spend hundreds of dollars to diagnose and repair a TV or a cell phone that you can get practically the same price of to prepare a new one.
I am slowly stopping buying more tech. I haven't gotten a new computer or laptop and I am not sure if I ever will.
@Bruce strkland , Here's Amazon's PC lit site:
www.amazon.com/Computer-Build/s?k=Computer+Build
And I believe New Egg also has this.
My laptop is 10 years old. I love it, but it's getting really slow.
I built my own desktop back in 2009 and ever since then I've just been gradually replacing parts as needed, and I repurpose the old ones until they simply stop functioning to a degree that it's either not worth it to repair it, or until it no longer completes every day tasks relevant to current times. And then I recycle it. But I've not bought a new computer in over 10 years. I've also been using the same ThinkPad since 2008, although am going to replace it soon as I think I've exceeded the extent to which it can be properly upgraded.
@Bruce strkland There are several good RUclips tech sites that build computers "live". 'Paul's Hardware' has a couple of beginner videos: One on speccing and building the hardware and the second shows ins and outs of loading the software, with recommendations of helpful programs (usually free/very low cost). 'Bitwit' is another. 'Bitwit' (Kyle) and Paul co-host a Tech news show on Tuesdays live on Twitch as 'Awesome Hardware' and posted later to RUclips.
'JayzTwoCents' usually builds more complex systems with custom water-cooling and the like but also offers advice on specific components such as CPUs and Video cards.
@@ratherbfishing455 try switching OS's and install a linux distro. It'll breath new life into your machine.
Your not buying that overly priced product but renting it. The " Gotta have the Best, gotta have it Now!" way of the consumer is being used against the people and the environment. Gluttony on a disgustingly grand scale
Yep. There's also a lot of people looking for "status" and think it's shameful or only for "poor" people to have cars or electronics that are more than 2 years old. It's one of many reasons I hate Apple: they push either price-gouged repairs or new devices. And many of these people that "care about the environment" are proudly displaying that Apple logo on their stuff.
Spending more money than you can earn just to feel superior is one of the dumbest things that is pervasive. Nobody likes hand-me-downs. Meanwhile every car I've ever had is a hand-me-down. Super cheap and good for not wasting stuff.
At one point in time in this country manufacturers took pride in the fact that their products would last for years without servicing the best parts went into them to make them last for years but as the years have continued in the decades have passed greed is crept in why make something last very long when they can just make a new one and charge you even more for it because of greed all has to do with money they make more money selling you something new than they would selling you apart to fix your old one all they care about is greed every company in this country is motivated by greed they all want every dollar they can possibly get hence why I don't buy anything new I buy older stuff that can be repaired so no I may not have the best or the newest item but at least I have something I can work on
Wow a long sentence without any fullstop, but ok agree with you.
It's not greed, what people lack today is laziness, because anybody not doing 12 hour days remaking the same products every 2 years is considered lazy. Now that we work multiple jobs instead of being lazy, the quality isn't so good.
Yep...thank you! I have been saying this for years and how we are being forced to purchase faulty products which break within months. The only ones it is beneficial to are the manufacturers who continue to gain financially.
I have very little tech in my home. I use cloth napkins and have an adverse to disposable culture.
I do as many repairs as I can. The most recent ... a replacement a/c compressor fan motor and a new washer drive belt. One of the most annoying rip-offs are sealed-system fridge/freezers, where you can't just add more R-134a refrigerant. Rather than install a fill connection when they initially fill the fridge, the makers just crimp off the initial fill tube, so it becomes a sealed unit. A cheap bullet piercing valve ($6), a hose and gauge ($15) and a $5 can of R-134a and your fridge/freezer is back in business!
I had no idea they did this. Why do they even bother listing the refrigerant pressures?
@@A-r-o-h My fridge/freezer does not list the pressures, anywhere ... only the refrigerant type and the amount (ozs) required. When I called Amana for the pressures, they would not give me that info. They said call a technician! The claim is that sealed refrigeration systems do not need refrigerant added, but as they age, seals, etc. can slowly degrade and develop very slow leaks. The manufacturers do not make things easy, as they really want you to buy a new fridge/freezer ... not simply (and cheaply) recharge the one you already have! It does not benefit Amana for me to have a beautiful 20yo stainless steel side-by-side that still works perfectly well.
That's terrible! I've had my fair share of this disposable crap as well. The $800 maytag washer I bought in 2019 crapped out a couple weeks ago and needs a new $400 control board. Meanwhile, my old amana washer from 2007 still runs. And my whirlpool dryer from 2000, which only needed a belt recently. The entire industry is in on this, especially whirlpool corp. They really don't make em like they used to.
@@A-r-o-h You really should first check online using the part number for parts you need to replace. After-market companies make perfectly good control boards, etc. I just replaced my Maytag washer belt ... $7 online and 20 mins to install.
Why are the "Green" zealots not screaming about this?
That's the funny thing. This is actually a movement that would help be more green. But it's the tech giants that want this, so they're going to try and keep it quiet so nobody can squeal over it
Because they all love their iphones
we are. just because you don't see it happening doesn't mean it doesn't exist. i do agree however that it does need to be talked about more. i'll bring it up next time i go to an event.
I think that's part of the point here. We all agree It is greener to repair.
Most folks don't know about it? Wheres the farm states politicians? They're the folks who can provide remedy, if they can forgo campaign donations.
Agree on fixing or retooling the throw-away culture.
.
Enough is Enough
We can not keep on tossing things which can be fixed and ought to be allowed to be fixed by Independent Repair Shops or Mobile Repair.
No to price gauging
The "untrained individual" argument from companies...oml. People who repair devices generally know what they are doing and have a passion for it ffs. There's also reviews people can look up for any services.
Even if a bad repair is made, it seldom precludes it being repaired properly.
Not only that, the worst are the ads they come up with, "if you agree to right to repair, you will lose all your privacy and repair shops will come to your house and rape you"
@BLUE Lives_Matter! yeah true, but most legislators are too brainwashed and misinformed by the lobbyists to see that.
Love your name btw
These 'untrained individuals' conducting the repairs are almost universally more skilled and better trained than anyone the manufacturer has working for them!
@@jblyon2 that is more than true
Isn't it awful that we are at this point where people make money from those of us who wish to be resourceful! Love this Right to Repair Bill!
This is a big issues in the Biomedical Equipment Maintenance community. In order to become a hospital Biomedical Equipment Repair Technician (BMET) you must have a minimum of a 2-year specialized electronics degree, or be a graduate of the 1-year long Department of Defense Biomedical Maintenance Course.
Certain medical equipment manufacturers restrict the ability of hospital BMETs from performing repairs on critical care equipment such as Ventilators. A typical ventilator repair consists of replacing a worn out gasket or o-rings. A simple fix that could put the equipment back into the ICU providing a life saving critical care function.
The manufacturer will say that the purpose of restricting maintenance is to ensure a qualified Technician will ensure the equipment is fully functional. Hospital BMETs will tell you that it's a money scam to get hospitals to pay the manufacturers for repairs. A hosptial BMET is trained to perform a calibration verification test before putting a medical device back into service.
Agree. I was a BMET before striking out on my own. The challenges are real and obvious. "Private Label" is a big one also. I've seen it all in 40 years of repairing medical lasers, "special" screws that you have to sign a paper to buy, service codes/passwords that regenerate every 30 days that are proprietary, Software that will open only 3 times. Lot's of tricks. I take great pleasure in circumventing their evil ways and sourcing out parts and working with a network of like-minded techs who we all share knowledge.
@@kendallevans4079 can you use normal screws as long as they have the right thread, diameter, length, and metal type? I mean ive seen local hardware stores with two asiles of screws and if not there, Grainger.
@@filanfyretracker There are a good amount at local hardware stores like Ace. There are some that have special, weird heads on them to keep us out. You have to do a lot of internet research. A few I've had to sign some document saying I'm not a criminal (?, I'm sure that wouldn't hold up in court!). I take delight in getting into stuff they want to keep me out of.
@@filanfyretracker You have to be able to remove the fastener first. Did you watch the video... see the special screws Apple came up with. They are not the first to develop hardware deterrents. Just like Apple they evolved and developed software and licensing deterrents. They get to hide behind "medical safety, security, quality" and charge accordingly.
We should boycott companies that do this.
Well then you couldn't buy anything could you?
Typical kid comment. Always think one action is the solution. Boycott, or sue... those are the responses I hear all the time.
@@ShainAndrews . What kind of adult reply you think is adult?
Should one say "Slay every last one of those greedy beasts."
@@MrCliverandy "Eat the rich"
You should. Start with the worst offender, Apple. If Apple loses market share for whatever reason they'll start investigating why. If their focus groups find out that even a few percent of people say they don't like how hard they make getting broken phones fixed they'll do a 180 right quick.
I have an older motorcycle, single cylinder, has a carburetor. This model’s configuration has been produced in Japan for decades until very recently. I really want a shiny new motorcycle, but I can’t seem to make a decision about the make and model. I have zero repair or mechanical skills, but I have a simple metric tool set and RUclips. My motorcycle wasn’t running, but I figured out what was wrong by reading an owner forum and watching RUclips, ordered the parts, and did the repair by myself. Should have taken about 45 minutes max but it took me several hours and resulted in some frustration. The satisfaction I felt when I was done and took her out on a one hour run is indescribable. I decided to get the service manual and try to DIY some maintenance. I think I have a new hobby.
Good for you Gwen! Glad you got it working again 💖
@@whatever5922 thanks!
Zen and the art of motorcycle maintenance.
@@ShainAndrews ❤️
I’m going to join the Right to Repair movement. But what I think we need is a Make It Yourself movement, where high school shop classes are taught every year not only in high school but in junior high and in all the grades as well, where students learn machining and enough engineering to make tractors, washing machines, TVs, anything they want. I don’t see any other way to wean manufacturers from their addiction to planned obsolescence.
I absolutely agree with you, Jane. The tradesmen industry is so desperate because there isn’t enough young people to fill the position. What young people don’t understand is this is where the money is.
Greedy manufacturers making ridiculous profits. What happened to making products that have a lifespan of more than 2 years! America has become a nation of greedy manufacturers, not only taking advantage of consumers but having products made in China! This country has gone to the dogs!
LV Linda6 Yes, that’s absolutely right and I didn’t even think of being a tradesman and being well paid for it. Only some people will be interested in making or fixing their own stuff, but I’d like everybody to have enough training in it to be able to evaluate products intelligently before they buy them and to have at least some idea of what makes sense to fix something if it breaks.
Inge Wolf Yes, that upsets me. We are acting as individuals and that’s why we so rarely have power. I remember the early 1970s when housewives, as they were called at the time, decided en masse that they didn’t want laundry detergents with phosphates in them. In solidarity with each other and on behalf of the environment, they bought only phosphate-free detergents and forced the industry to reformulate the detergents so that they were without phosphates. This is a good model for consumers in large numbers to bring manufacturers to heel. Social media should make that more feasible. It’s only fair. We should be determining the quality of what we buy. As things are now, often we have a choice of a plethora of models and brands but no choice in their lifespans. We should be able to change that. One step; set up a national registry where people can record what they bought and when, how long it lasted before needing repairs and when it was shot altogether and had to be thrown out.
That was the beauty of the original Radio Shack.... tubes, resistors, capacitors....
I agree it's ridiculous to not be able to get things fixed, like phones and computers. And what about people like someone I know that is a mechanic but can't do his own repairs on his vehicle because of all the things that are computerized these days?
The issue isnt computerization. The point of right to repair is that your friend should be able to buy a tool and software to diagnose and fix computer issues in the car. The computer isnt the issue, its the fact that theres no manuals or tools to teach people how to fix them
@@JKSSubstandard you hit the nail on the head.
America is turning into a communist and socialist nation! Big brother dictating how we should live!
@@IngefromGraz Its actually the exact opposite. This is capitalist corporations creating methods of controlling consumers in an environment with a lack of regulation. When one company controls nearly 50% of the US cell phone market, theres not enough competition out there for consumers to put pressure on them to stop. Apple, Samsung and LG account for over 84% of all US cell phones. These companies figured out they can control everything a consumer does with a phone, tractor, TV ect and have enacted as many policies they could in order to take this control. Control equals money.
@@JKSSubstandard Right to repair has forced automakers to do this. They have to provide access to the same tools they use "at a reasonable price." Problem is, (in my case), Mopar's "reasonable price" to own the tool is $300+ dollars for the tool that requires a subscription that is over $1000 dollars a year to keep using it whenever you want, and whenever you want to reprogram a computer, you have to pay another fee EVERY TIME you want to do it.
I bought a used Japanese cruiser motorcycle that the fanciest thing on it is electronic ignition that only uses 2 little sensors. I'll put my own engine and transmission in the Jeep and wire the whole thing myself at some point.
Louis Rossman has been trying on this front.
i had no idea it was this bad, but it doesn't surprise me.
kudos to 'right to repair'. 💕
ending overconsumption and unnecessary waste is the only way to reverse the damage humanity is inflicting on our planet.
Just to illustrate how bad it is, this isn't just happening to farmers tractors, it also is happening to military equipment.
i-Fixit has great toolkits. They are a must have/buy for any home. I have purchased several over the years.
They've saved my bacon a few times as well.
Its not just for independent repair. Its also for the consumer who would like easy access to parts and manuals when and if they decide to repair their own devices. This is also about manufacturers just simply making their devices more repairable to begin with. I think this goes much deeper than independent repair, at least for me it does.
Great story! Thanks for following it. I’ve been reading about this for several years.
we as a society need to stop listening to these corporate hacks. they have no good reason to oppose right to repair other than their paychecks.
Yes! It can also be so empowering to repair things ourselves
@John Smith I own several older, unloved vehicles and they always run. However, it's a great feeling knowing for example that my 91 Beretta Gt is still on the road in NY for 23 years so far under my car.
Thank you for reporting on this!
They (we) need to look at the aftermarket auto parts and auto repair industry. It was a very similar, situation... it was dealt with some time ago and protects the consumer.
3:22 - Massachusetts did pass a right to repair act years ago through a ballot vote for automotive service, but the manufacturers changed the way they administer diagnostic access to their vehicles, and a new ballot vote is scheduled for the November election.
Two different projects. Question 1 in MA is to update the 2012 Automotive Right to Repair Act and has no impact on fixing anything else. Digital Right to Repair legislation in MA has passed out of committee and awaits a vote in the legislature
These businesses, owners and manufacturers do this for increase in profits, control of business and opposition to reverse engineering. They are also mindful that very people who design their products reflect the opposite side of that genius- the brilliant company engineers and hackers out there.
However, it's an absolute silly
This is wonderful news to hear! Even if people don't want to fix their own, they should be able to take things somewhere so that the items can be repaired and resold.
They talk about land fills filling up, and the plastic in the ocean, yet, they keep building throw away materials and items
That's true, seems as though I have to buy a new phone every 2 years ridiculous. Just greedy corporations
Yvette Schools If I were you, I would stop buying Apple products! I have a Samsung Tracfone, cost me $103 for a full year of data, text, and messaging service for a whole year, works great. Apple and Microsoft are disgustingly greedy preying off consumers!
@@IngefromGraz And the battery is not glued into that Tracfone, so you could replace it, and without a lot of difficulty. edit; And properly recycle the battery.
Yea see Louis Rossmann on Apple repair program. And that lady testifying at that hearing on right to repair "There is a reason no state has passed a right to repair law." Yea there is but you'll never hear the reason from her. Corporations own politicians and they decide what laws are allowed to be passed. Donors are owners.
Yep
I have a 36 year old laserdisc player, a 35 year old NES, a 25 year old VCR...all still work.
I have had to replace my television twice this year.
I admire this young man for trying to get things to be repaired rather than just buy a new one. I’m sick to death about the throw-away culture of today. We should have the right to have our purchases repaired. I can’t stand Hp printers. The ink is expensive and the printers themselves last maybe two years. One tell is how so much nowadays has only a one year guarantee. My one year & 2 months iPad stopped working. I called the closest independent shop
who service Apple and they told me that if it was a hardware issue, Apple’s policy is to not even attempt to repair but tell the customer they will have to buy a new one! This they said before they had even seen my iPad! It’s all about making money now. Thankfully, it was a glitch and I was not even charged but now I’m waiting for the next little problem to have!
LZRD84 This young man should be congratulated for being so conscientious!
Check out their website. They offer good tools and parts at reasonable prices. If their stuff comes DOA, they stand behind it.
Kinda disappointed CBS didn't interview Louis Rossmann since hes an avid right to repair spokesman. He has been trying to go to other states and try to convince other places to adopt it but the big companies just keep sending their bribers I mean representatives to pay.. I mean persuade local politicians to not pass these laws.
Thank you!
This is so true. My mom has a old 80s or 90s dishwasher that’s just a simple machine. The only problem that ever happened to it was the gasket fell out, which was easily repaired by a 3 dollar tube of gasket sealer.
If I own something, I ought to be able to do whatever I want with it regarding repair. If the company doesn’t want people to repair their devices, they should stop selling them and instead only rent. I wouldn’t buy them, but I’m sure someone might.
I believe this should be a human right. We should amend the Constitution for this.
Bravo! I've always enjoyed fixing things. And have sorely missed the shade tree mechanic.
Not to mention need for recycling discarded parts & equipment.
I just stopped buying things that aren't repairable. Does that mean I miss out on the latest doodad? yup. Is my quality of life better? Oh yes.
How's the toilet paper repair working out? Also really interested in your reused take-out drink cup collection.
@@richsackett3423 Why the sarcasm?
@@michaelwarren2391 Because it's a foolish delusion. Anything you buy is essentially unrepairable if the cost to repair (parts, labor and tax) approaches the replacement cost. So I'm guessing he doesn't own a flatscreen TV or microwave oven.
@RichSackett...Kinda missing the point aren't you? If the unit is left repairable by the customer, there is no tax or labor, just parts.
Plus learning and stuff..
Win. Win!
We should organize a boycott against these type of companies.
I was a tech in a dealer shop back in the late 1970's when manuals, schematics and parts were readily available. Lately when I repair my own its very challenging getting anything. There times when I just have to give up and replace the item.
This is a good way to do news, detailed and slow instead of rushed.
. You can forget user friendly. It’s all about control.
Big tech and Tesla want the consumer to go to them for any and everything, they want to own the entire market.
We need to keep supporting the Right to Repair movement.
Its been an issue with john deere for years, look at poland for software repairs..he should have researched first.
Right to repair is huge, like a supreme court issue.
And a right-leaning court will side with the big guys!
@@paulm.7422 sad sickening. . . It's totally unAmerican to deny the right to repair!
I drive a Volvo. Basic diagnostics use the OBD2 port but to do anything else you need a special adapter from Volvo that costs hundreds and software that costs thoussands. Fortunately, both are available in bootleg form.
For example, I wanted to turn off my daytime running lights. The dealer told me "it requires a software download" which was $60 and "one hour of labor" for $120. I spent $100 for a bootleg adapter and did it in five minutes with no "software download required." Basically, I unchecked a box that said "Daytime Running Lights."
They either want you to spend a fortune fixing it or buying a new one.
My mother purchased a chest freezer in 1995 and it still works amazing today.
So proud of this people...We all know how contaminated our Planet is ,by extending an item's life we reduce out in that, plus we save money.
I repaired my dryer, pressure washer, microwave oven just by watching RUclips. I don't believe in throwing away an item if I can prevent it just because it has stopped working. But manufactures are not helping their cause. They are making lower quality products expecting that many of us will just throw the item away and purchase new. I'm sure all of our grand parents, great grand parents and great great grand parents are rolling in their graves right about now if they knew something didn't last longer than a 5 years.
Kyle, What a great business model. Its a great cause. Best of luck with your business I hope legislation catches up with the repair instead of despair.
Thinking of the half dozen vacuum and carpet cleaners i have purchased over the last ten years for my house. Very aggravating that parts are not interchangeable despite purchasing all from the same manufacturer.
Planned obsolescence. We can thank GM for implementing this back in the 70s. It's a disgusting practice for so many reasons. It's wasteful, it's greed and it's anti-consumer. I feel like companies are taking half measures just to try to appease people. They need to change the way these devices are manufactured, and they need to make replacement parts reasonable. Just ask anyone that's tried to buy replacements parts for an Apple product. It's absurd and the cost for Apple to repair it is so high you mind as well buy a new one, and that's what they want. They don't want to fix it. And the reason legislation is hitting a wall regarding this... crony capitalism. I'm sure these companies are fighting hard not just in the courts, but also via lobbying and donating to people's campaigns. Which is a whole other issue.
One of the main issues of not being able to repair stuff is the amount of computer waste that piles up in landfills and all over the world. It’s messed up that companies want the consumer to spend, spend, spend. As a society, more people should have the knowledge of repairing things when it breaks down.
Most air conditioner repairs are electrical rather than refrigerant-based. Therefore, if you know how to safely change out a capacitor, contactor or motor, you can often save yourself a fortune. However, one problem is that many local a/c supply places won't sell to unlicensed customers. They tout "liability" ... which is really just BS. Therefore, just look online ... Amazon carries all the same parts.
“Push back on this throw away culture”. Sums it up right there. You know the vendor was sweating when your product is described as disposable. Shout out to Louis Rossman from Mass (the repair state)!
check out BBC special "The Men Who Made Us Spend"
One of the worst examples is computer printer ink. It dries up before it's used up. The new cartridges are as expensive as buying another one on sale.
Ford Fusion. You can't change any of the front light bulbs or headlights without removing the front end of the vehicle. this madness has to stop. I support the right to repair.
I've repaired many electronics over the decades as an amateur. Mostly bad caps and bad solder joints. But the smaller stuff gets and the older I get, it becomes more and more difficult. How many people have their own SMD rework stations? Just last week I sent my iPhoneX into Apple for a new battery. It cost me less than $90 total and they paid for shipping both ways. Totally worth it IMO to get a couple years more use out the iPhone.
I see louis’s feet
Keep in mind, we have the right NOT to purchase anything.
I had a Maytag washer/dryer set that was 42 years old when it finally died
Hallelujah!
If only Hunter Biden would've know about this.
The marketplace WORKS! When we, the consumers (the masters) are unhappy and voice our unhappiness, the corporations (our slaves) MUST respond to remain competitive.
We are seeing the marvel of the marvel moveable feast of capitalism at work!
And the press is our best advocate!
Too bad the government tends to be slaves to corporations rather than we the people. Politicians work hardest at the election than anything else. Corporations have greater influence than people.
Love that Ifixit guy. Awsome work 👏🏼
A good conversation to be had. Keep us up dated, thanks.
That's why this november, vote out republicans and democrats currently in office.
Vote for those that support simple fixes like buying a new battery or using normal screws
No. Vote out RepubliCONS, who are completely bought off. Dems are only partially so, and philosophically are ready to dump corporate causes if they can fund campaigns without corporate $$$. The legislative votes in favor of right to repair are overwhelmingly by Democrats.
@@gdaviddavis Democrats are not funding campaigns without corporate dollars. Wall street is funding Democrats. Trump is already a billionaire. He isn't getting rich from being president. Sure, there are some progressives that hate corporations, but they are not representative of the democratic party and Biden is not one of them. The democratic party is absolutely corrupt and right to repair is not on the radar for either of the two mainstream parties.
@@Elrog3 (1) As I said, "RepubliCONS, who are completely bought off. Dems are only partially so;" (2) Trump's "billionaire" status appears to be a con job he has pulled off; at the very least he has a cash flow problem and has never actually been able to "self-fund" his campaigns, although he is desperately behind Biden in funds at this critical moment when Biden's advertising campaign is crushing his in the swing states (and overall, too); (3) just counting votes on right to repair bills in the state legislatures, it is almost all Dems fighting the losing (so far) battle for this legislation..
This isn’t partisan. Both parties are susceptible to questionable lobbying ethics. Go watch some Louis Rossman videos on the subject where he documents at least one politician that wants to have a “meaningful conversation on the topic behind closed doors” .. and weeks later the congressman has revived a donation from that lobbying firm. It’s all rigged, people.
@@gdaviddavis 1 repeating yourself doesn't make you right this time when you weren't right the first time. 2 Trump exaggerates but he is still a billionaire by Forbes standards and the standards of other media. 3 I think you are just assuming people that agree with you in one area must agree with you in another area and its a bad assumption. Rossman has covered this and the opposition to right to repair is spread pretty equally among both parties.
This was a great story. Great job.
Wow... Something encouraging to hear for a change. May the future isn't doomed after all.
I have an old ( 1950's) walk behind tractor that is not only repairable but the owners manual tells you how to make some of your own parts from hardware store items. ( I E take a 3/8ths rod x inches long, thread it to such and such thread size. etc)
Thanks for covering this topic because it effects everyone with electronic and other devices. I JUST want to open my computer tower to dust it out but it's specifically made to be insanely complicated to open. It's like a puzzle box with stickers on the area I need to break open warning me about the legal consequences of opening it.
Kudos! It's deplorable that a lot of times, what is wrong with a product can be simply fixed!
i think some electronics have chips in them that will just shut your device down at some predetermined time.... like 2 days after the warranty expires
Cost of garbage disposal is skyrocketing. Gee, I wonder why.
this is a movement I can actually support! nice! I miss fixing stuff. 🐰🎸🎶🤝✌
I am 65. I can remember some of the little 1950's. I remember the first refrigerator I ever saw as a child. It was blue and chrome and it lasted from the late 1950's as the principle home unit into the the 1960's when it went to the basement because mom got new unit that defrosted itself. Mom also got a new washer and dryer in the early 1960 and both those units lasted into the 1990's. I have a friend who has box fans that work like powerhouses, that were simply built in the 1920's or 1930's. Almost 100 years and those old electric fans work better then new ones.
Thank you for this report I was so worried I would see some nonsense about hackers or stalkers,good to see some real reporting still happening
Wow I didn’t know about the new laptops being repairable, thanks for showing that in this video
Having been a TV repairman for the past fifty years I understand the frustrations of people that don't want to throw away their things that they paid good money for. It does seem that planned obsolescence is a real thing as I've tried to source parts and service manuals for almost everything I've worked on over the years.
I´ve lost track of David Pogue and now i just found him because of Louis Rossmann. Small world !
I do fix my own things. And it does suck having to replace extra parts on electronics due to the designs that require you to break more parts just to disassemble them.
I knew the end of my career as a consumer repair electronics technician was over when the first DVD player came on the market.
There was no way to repair it economically.
Soon after, TV manufacturers stopped providing service manuals and parts, opting for warranty exchange with refurbished junk.
Ifixit, RUclips and others have saved me thousands in repairs and replacements. I just replaced the hard drive in my 2010 27” IMac with an SSD kit bought online. It’s running like a new computer and I’m not a computer tech by any stretch. I love repairing things.