@cesarantoniomh Do you mean it is not on your desktop? Or do you mean something else? If you mean on your desktop please type it in to your Windows menu. If not you can download it of of Support.epson.net/eep/
@RodrigoSilva-tp9ux if you unclick Bidirectional printing it will increase your speed. Depending on the image quality you may be able to put it on 300 x 300 dpi to increase the print speed a bit more. Please keep in mind that the quality of the change by lowering these settings. So please compare your prints before pressing the transfer.
Hi, thanks for the video. I'm printing sublimation and as we know we print mirror, but I want the file name to appear in the right format and not mirror like. How can we fix this;
@Kyriakos-qx8ff Do you mean that you are printing a file name on the transfer paper? If the print is all one graphic than the software will mirror the whole graphic. You would have to make the file name a different graphic and add it in well nesting the jobs but unmirror it. If this is not what you are talking about than please provide an imaging of what you are talking about.
Hi, when the box is red means that is touching another object or is outside of the printing area. When the file aka image is place correctly the box around is light blue.
Could I ask one more question, please? When I'm printing I'm finding the ink is too thick on the paper. Wet to the touch. I've tried the different pass settings and changing to thinner substrate settings still have the same issue. I've tried different paper rolls. In particular, it's the black ink that's the problem, when I print lighter jobs it's not too thick. Some background on the machine; it stood for 2 years. I removed the ink cartridges that were in it, and I washed them out thoroughly with water initially and then with distilled water. I then refilled and did 5 deep cleans to try to run the fresh ink through the system. Since I purchased this machine second hand the local technicians are not being too helpful.
Hey Wayne, no problem at all, I have one trick that I am hoping will help, you can adjust the ink density through the printer drivers in the control panel, if you can get to printing preferences you can then go to the advanced tab and select advanced media control, from here it will give you the option to adjust either the color or black density setting up to a max of +/- 50%, in your case of course reducing the black should yield better results, hope this helps
Do you have any idea why the software doesn’t recognize my printer? I can authenticate, but not register my printer (meaning, it isn’t recognizing it and it won’t take the IP Address manually). When I open the software, I don’t have the option to add images. It’s mostly grayed out. Any help would be appreciated.
@@TheMount2601ofNO I am glad you were able to fix it! We have technicians on staff at Imaging Spectrum. If you have ever bought supplies from us then it would be the same contact information you already have but you would select technician went calling in or you can dial 214-342-9290
Hey! Essentially the best settings for a rich black can be achieved by using the Pure Black settings box in the color settings window, as it will try to mix the colors to create the deepest black it can achieve. Hope that helps
Hey Lyl, thanks for watching! The serial number it will ask for on the Epson Edge Print software will require a serial number from the Epson Edge Print box that should have come with your printer, not the serial on the printer itself. Hope this helps!
I've been having trouble with tumblers and the black coming out a dull, washed out grayish color. How do you get black to print black? Does Pure Black under RGB solve that? I've been checking Black Point Compensation but same problem. Also, what is the point of having options for CMYK up top? I don't see a change on screen if I mess with those and it's confusing since the printer uses CMYK and the monitor is RGB. I have something set wrong somewhere and can't figure out what it is. These are with images from places like Etsy where the black comes out bad.
Hey, thanks for watching and hoping I can help here. If you are trying to achieve a deep black I recommend not using black point compensation as that is better suited for photographs to enhance the shadow details. Instead you can try creating a rich black in your design, which would be something like 100 K, 50 C, 50, M, 50 Y or if using a graphic that is already complete selecting the pure black mode will try to convert to a rich black without having to manipulate the artwork yourself. On the topic of CMYK and RGB, it really depends on what color space the graphic was originally designed in and Epson Edge will automatically use the appropriate option (CMYK or RGB). You are absolutely correct that in the end it will always be converted to CMYK for the inks, but that is essentially the process before it goes to print.
I've just installed this and I am struggling to figure out how to print a number of prints. I need it to cut after each print. If I add number of prints it simply duplicates the artwork on the page. I need it to give me the option to print the same page 10 x. I hope I'm explaining this correctly. Any help will be greatly appreciated.
Hey Wayne, hoping I can help. If you import those as separate jobs you can set the auto cut to "cut per job" under the basic settings tab, so after each is finished it will cut and prepare the next, assuming you are working from a roll. If it is the same job repeated I would recommend setting up the first job exactly how you like then right clicking and selecting copy. Make as many of these as you need. You can then set the auto print on the top right to "on" to automatically advance to the next job. It should print, cut, and continue until all the jobs in the queue have been printed. Hope this helps!
@@ImagingSpectrum Hi, yes, I'm printing from a roll. The right-clicking and copying is working for me. Thanking you from the Southern Tip of Africa. (South Africa)
@svjohson5 Have you already installed your driver for your printer? If so then you have to go to the tool section at the top of the screen of Edge print to register our printer inside the program. This should undo the issue. If this continues you can always reach out to us at Imaging Spectrum for basic troubleshooting needs.
@@svjohnson5 Go to your printers & scanner section in your computer and check to properties to make sure your port is connected via IP address and no a USB. Do keep in mind that if your printer is Wi-Fi compatible you may have to turn off Wi-Fi well connecting it.
@@ImagingSpectrum I think this is where it wont accept the IP. It begins with start, then supposed to prompt me to confirm my printer, but its not listed, so i try to locate it by the IP address but it wont let me.
Hey Therman, unfortunately this software is not currently compatible with Mac, it is windows only. I do have a few people who will run parallels or bootcamp on their mac, but natively it is not compatible.
Hi dear my edge print is no going to register which is give a message to me that is say your edge print is using other computer which is not true plz help me
No problem at all, first and foremost make sure you still have your key around for the software as you will need that to reactivate. If there is no access to the existing one you can call Epson at 562-276-1305 so they can disable remote and you can then connect to your new computer. Hope this helps!
Hey Bryan, absolutely! You can tile or resize prints as you see fit, if it is larger than the media width you can tile to make sure larger prints can be done on smaller machines. Hope this helps!
when we first started using Edge Print last year, we had no trouble with png files. Now the past couple months, i'm assuming after an update, when we print png files with a transparent background on top of a color, you can see the box around the png file. . weird that it went from working fine to doing this. any suggestions?
Hey James, thanks for letting us know. That is interesting, I am assuming when you bring in a standard png the transparency remains? Is the box a specific color when it shows up? One thought I had was checking your color settings and making sure you are on perceptual or relative colorimetric and not absolute, hope this helps! If still having trouble feel free to call as well
@@ImagingSpectrum i just saw your response today. 1 year later. the transparency is still there. if you look really close in Edge Print you can see it in the preview window. that's how we catch it most of time. we figured out a couple of way around the problem. Sometimes when we add a contour cut to the file, the box goes away. If that doesn't work, we export it to a full png or jpg
@@svjohnson5 Ok that is fine. It should be in your downloads as a zip file and you have to unzip it and run it. You may have to temporally change your security settings to allow it to run. ruclips.net/video/du9oiFdPn2M/видео.html Go to 12:04 in the play bar for the above video and it will walk you through the installation and how to put the icon on your desktop.
Hey Gia, Unfortunately it is only PC compatible. You can create a hot folder from a mac to automatically upload to a connected PC with Edge Print on the same network, but as of right now to get full functionality it will need to be on a windows computer.
Yes, there is Mac files on the site to download, you get to the end and no icon or program to fire off of. The EPG files load like normal, so it looks like they started to do a Mac version of the edge print, but never finished it. I lost 3 days and several hours of -pulling my hair out on this. Poor website exposure not saying this or posting up that it’s PC only (at least something). WTF is wrong with them to not clearly state this or at least take down all the .EPG Mac install files that will take you to 99% completion. Not happy as u can tell :(.
@@renitayoung8464 Absolutely, my personal favorite for designing is Photoshop and Illustrator of course, but there are great cheaper alternatives out there like affinity and if you have something like a cricut or silhouette you can even use those design spaces to create and print your images, hope this helps!
im not able to find epson edge print its not there any more do you have any idea why? thank you
@cesarantoniomh Do you mean it is not on your desktop? Or do you mean something else? If you mean on your desktop please type it in to your Windows menu. If not you can download it of of Support.epson.net/eep/
i use in 3 pass, is there another form to increase speed?
@RodrigoSilva-tp9ux if you unclick Bidirectional printing it will increase your speed. Depending on the image quality you may be able to put it on 300 x 300 dpi to increase the print speed a bit more. Please keep in mind that the quality of the change by lowering these settings. So please compare your prints before pressing the transfer.
Hi, thanks for the video.
I'm printing sublimation and as we know we print mirror, but I want the file name to appear in the right format and not mirror like. How can we fix this;
@Kyriakos-qx8ff Do you mean that you are printing a file name on the transfer paper? If the print is all one graphic than the software will mirror the whole graphic. You would have to make the file name a different graphic and add it in well nesting the jobs but unmirror it. If this is not what you are talking about than please provide an imaging of what you are talking about.
When I add my file there is a box around outlined in red. How do I get rid of it please?
Hi, when the box is red means that is touching another object or is outside of the printing area. When the file aka image is place correctly the box around is light blue.
Could I ask one more question, please? When I'm printing I'm finding the ink is too thick on the paper. Wet to the touch. I've tried the different pass settings and changing to thinner substrate settings still have the same issue. I've tried different paper rolls. In particular, it's the black ink that's the problem, when I print lighter jobs it's not too thick.
Some background on the machine; it stood for 2 years. I removed the ink cartridges that were in it, and I washed them out thoroughly with water initially and then with distilled water. I then refilled and did 5 deep cleans to try to run the fresh ink through the system.
Since I purchased this machine second hand the local technicians are not being too helpful.
Hey Wayne, no problem at all, I have one trick that I am hoping will help, you can adjust the ink density through the printer drivers in the control panel, if you can get to printing preferences you can then go to the advanced tab and select advanced media control, from here it will give you the option to adjust either the color or black density setting up to a max of +/- 50%, in your case of course reducing the black should yield better results, hope this helps
Do you have any idea why the software doesn’t recognize my printer? I can authenticate, but not register my printer (meaning, it isn’t recognizing it and it won’t take the IP Address manually). When I open the software, I don’t have the option to add images. It’s mostly grayed out. Any help would be appreciated.
Disregard, it finally worked. Thanks anyway!
@@TheMount2601ofNO I am glad you were able to fix it! We have technicians on staff at Imaging Spectrum. If you have ever bought supplies from us then it would be the same contact information you already have but you would select technician went calling in or you can dial 214-342-9290
Hi! What are the best settings for deep blacks with program Epson Edge. I have an Epson F571 printer with fluo colors.
Hey! Essentially the best settings for a rich black can be achieved by using the Pure Black settings box in the color settings window, as it will try to mix the colors to create the deepest black it can achieve. Hope that helps
My serial number has 9 digits,,, but it's asking me for like 16 digits. So I am stuck unable to print. What do I do?
Hey Lyl, thanks for watching! The serial number it will ask for on the Epson Edge Print software will require a serial number from the Epson Edge Print box that should have come with your printer, not the serial on the printer itself. Hope this helps!
I've been having trouble with tumblers and the black coming out a dull, washed out grayish color. How do you get black to print black? Does Pure Black under RGB solve that? I've been checking Black Point Compensation but same problem.
Also, what is the point of having options for CMYK up top? I don't see a change on screen if I mess with those and it's confusing since the printer uses CMYK and the monitor is RGB.
I have something set wrong somewhere and can't figure out what it is. These are with images from places like Etsy where the black comes out bad.
Hey, thanks for watching and hoping I can help here. If you are trying to achieve a deep black I recommend not using black point compensation as that is better suited for photographs to enhance the shadow details. Instead you can try creating a rich black in your design, which would be something like 100 K, 50 C, 50, M, 50 Y or if using a graphic that is already complete selecting the pure black mode will try to convert to a rich black without having to manipulate the artwork yourself. On the topic of CMYK and RGB, it really depends on what color space the graphic was originally designed in and Epson Edge will automatically use the appropriate option (CMYK or RGB). You are absolutely correct that in the end it will always be converted to CMYK for the inks, but that is essentially the process before it goes to print.
I've just installed this and I am struggling to figure out how to print a number of prints. I need it to cut after each print. If I add number of prints it simply duplicates the artwork on the page. I need it to give me the option to print the same page 10 x. I hope I'm explaining this correctly. Any help will be greatly appreciated.
Hey Wayne, hoping I can help. If you import those as separate jobs you can set the auto cut to "cut per job" under the basic settings tab, so after each is finished it will cut and prepare the next, assuming you are working from a roll. If it is the same job repeated I would recommend setting up the first job exactly how you like then right clicking and selecting copy. Make as many of these as you need. You can then set the auto print on the top right to "on" to automatically advance to the next job. It should print, cut, and continue until all the jobs in the queue have been printed. Hope this helps!
@@ImagingSpectrum Hi, yes, I'm printing from a roll. The right-clicking and copying is working for me. Thanking you from the Southern Tip of Africa. (South Africa)
Edge print is greyed out after downloading everything and registering, wont allow me to do anything. What did i do wrong?
@svjohson5 Have you already installed your driver for your printer? If so then you have to go to the tool section at the top of the screen of Edge print to register our printer inside the program. This should undo the issue. If this continues you can always reach out to us at Imaging Spectrum for basic troubleshooting needs.
@@ImagingSpectrum yes, but for some reason it wont accept the IP address during the Registration of edge print.....when i click okay it does nothing.
@@svjohnson5 Go to your printers & scanner section in your computer and check to properties to make sure your port is connected via IP address and no a USB. Do keep in mind that if your printer is Wi-Fi compatible you may have to turn off Wi-Fi well connecting it.
@@ImagingSpectrum I think this is where it wont accept the IP. It begins with start, then supposed to prompt me to confirm my printer, but its not listed, so i try to locate it by the IP address but it wont let me.
@@ImagingSpectrum ok ill try that
I don't see download Edge Print Software for a Mac?
Hey Therman, unfortunately this software is not currently compatible with Mac, it is windows only. I do have a few people who will run parallels or bootcamp on their mac, but natively it is not compatible.
Good video..
Hi dear my edge print is no going to register which is give a message to me that is say your edge print is using other computer which is not true plz help me
No problem at all, first and foremost make sure you still have your key around for the software as you will need that to reactivate. If there is no access to the existing one you can call Epson at 562-276-1305 so they can disable remote and you can then connect to your new computer. Hope this helps!
I'm trying to print something that's around 13ft long. Can this rip software handle that?
Hey Bryan, absolutely! You can tile or resize prints as you see fit, if it is larger than the media width you can tile to make sure larger prints can be done on smaller machines. Hope this helps!
when we first started using Edge Print last year, we had no trouble with png files. Now the past couple months, i'm assuming after an update, when we print png files with a transparent background on top of a color, you can see the box around the png file. . weird that it went from working fine to doing this. any suggestions?
Hey James, thanks for letting us know. That is interesting, I am assuming when you bring in a standard png the transparency remains? Is the box a specific color when it shows up? One thought I had was checking your color settings and making sure you are on perceptual or relative colorimetric and not absolute, hope this helps! If still having trouble feel free to call as well
@@ImagingSpectrum i just saw your response today. 1 year later. the transparency is still there. if you look really close in Edge Print you can see it in the preview window. that's how we catch it most of time.
we figured out a couple of way around the problem. Sometimes when we add a contour cut to the file, the box goes away. If that doesn't work, we export it to a full png or jpg
@@Jamesbrown-fv4oe Please go to Support.epson.net\eep\ And download the new update.
How do you open the program? From which download? Trying to add to my desktop
@shoppingwithsheila_5044 Do you have a disc version or a key version (code) of the program?
@@ImagingSpectrum I have a disc but no disc drive on my laptop so i had to download it.
@@svjohnson5 Ok that is fine. It should be in your downloads as a zip file and you have to unzip it and run it. You may have to temporally change your security settings to allow it to run. ruclips.net/video/du9oiFdPn2M/видео.html
Go to 12:04 in the play bar for the above video and it will walk you through the installation and how to put the icon on your desktop.
Sir kindly share video in hindi
Hello Vir, please try out the auto translator here, ruclips.net/video/LZz03myFuWA/видео.htmlsi=mxgPfwJfGiBrTwzR
A very basic RIP software but still lacking many features and functions compared to other competitor RIPs like VersaWorks and RasterLink.
i just downloaded everything on my mac but no program showed up
Hey Gia, Unfortunately it is only PC compatible. You can create a hot folder from a mac to automatically upload to a connected PC with Edge Print on the same network, but as of right now to get full functionality it will need to be on a windows computer.
Yes, there is Mac files on the site to download, you get to the end and no icon or program to fire off of. The EPG files load like normal, so it looks like they started to do a Mac version of the edge print, but never finished it. I lost 3 days and several hours of -pulling my hair out on this. Poor website exposure not saying this or posting up that it’s PC only (at least something). WTF is wrong with them to not clearly state this or at least take down all the .EPG Mac install files that will take you to 99% completion. Not happy as u can tell :(.
@@ImagingSpectrum can you recommend a program to use?
@@renitayoung8464 Absolutely, my personal favorite for designing is Photoshop and Illustrator of course, but there are great cheaper alternatives out there like affinity and if you have something like a cricut or silhouette you can even use those design spaces to create and print your images, hope this helps!