Pan Am Training Video: Pre-Flight Briefing (circa mid-1980s)

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  • Опубликовано: 28 май 2022
  • This video was used in purser training. Linda Reynolds is the narrator. The "actors" were all Pan Am flight attendants and instructors at the Pan Am Flight Academy.
    Filmed inside a training classroom at the Pan Am Flight Academy in Miami, Florida.
    Special thanks to Linda Reynolds for saving a collection of safety and training VHS tapes from the Pan Am Flight Academy in Miami, Florida after the airline closed on December 4, 1991.
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Комментарии • 127

  • @richdaley9982
    @richdaley9982 2 года назад +81

    I’m worried for the safety of the woman that got the position over Linda. She better watch her back!

    • @der.Schtefan
      @der.Schtefan 2 года назад

      HAHAHA

    • @porschekaiwi9104
      @porschekaiwi9104 2 года назад +3

      And we all can guess why Linda was on reserve.

    • @LMReynolds
      @LMReynolds Год назад +7

      Rightly so, although I was in a much better mood on that flight (but working on a plan to throw Cindy out of the galley on the return)😂

    • @LMReynolds
      @LMReynolds Год назад +2

      @@porschekaiwi9104 That's funny! But for a very long time, Pan Am had rotating reserve, so that even very senior flight attendants would be assigned a month of reserve on occasion.

    • @richdaley9982
      @richdaley9982 Год назад +2

      @@LMReynolds I was thinking you were just being nice to lull the others into a false sense of security. Thank you for making these. I am guessing your didn’t know you would become a sensation!

  • @WhatALoadOfTosca
    @WhatALoadOfTosca 2 года назад +22

    "... And Linda, what would you do if a passenger annoyed you?"... Linda: "Open the door and push them out" ;) I love these videos. Well done Linda on saving these.

    • @LMReynolds
      @LMReynolds Год назад +5

      You have me pegged 😂 So glad that people are enjoying them!

    • @WhatALoadOfTosca
      @WhatALoadOfTosca Год назад

      @@LMReynolds I really do Linda. O was telling the wife about you the other day. I said to her "I think this woman Linda just grabbed what she could on the way out the door as the creditors were knocking!" Lol. She found it hilarious!

    • @LMReynolds
      @LMReynolds Год назад +2

      @@WhatALoadOfTosca That's just about right! LOL! In my office, I had file cabinets packed with training materials and boxes of videos. I salvaged only a little of it. The rest? Sad to say, it's lost forever.

    • @panampia
      @panampia 8 месяцев назад

      ​@LMReynolds as a JFK PAA Purser, 79-91, what you were able to salvage is a treasure. What was lost, brings me to tears.

  • @bull3440
    @bull3440 Год назад +16

    I think being a flight attendant takes more skill than what people think. I mean you look at this meeting here and you really have to have it together to follow and pay attention what everyone is doing. So many procedures and everything has to go right. It's so much more than serving soda and snacks.

    • @BDRZN
      @BDRZN 6 дней назад

      As flight attendant, you are SOOOO correct!! :)

  • @rapman5791
    @rapman5791 2 года назад +26

    Linda has some attitude
    The words out that she is the galley queen 👸

    • @LMReynolds
      @LMReynolds Год назад +1

      Ah, you've seen my evil side lol

    • @rapman5791
      @rapman5791 Год назад

      @@LMReynolds you know it lol

  • @scottnichols3685
    @scottnichols3685 Год назад +6

    My boyfriend in the late 80s was a young Pan Am flight attendant based at LAX. I visited the Pan Am hangar often where these briefings occurred. We were both very young and everything was an adventure.

  • @ianforsyth2692
    @ianforsyth2692 2 года назад +6

    Anita, the German speaking flight attendant is probably translating, "Sit down, buckle up, and shut up..." into perfect German.

    • @bruceshemrock9060
      @bruceshemrock9060 Год назад +1

      Um. I am NOT getting language pay on this trip. So. Uh. No.

  • @buddyrevell6369
    @buddyrevell6369 2 года назад +13

    Linda getting written up was a reality check on her attitude.

  • @ballasog
    @ballasog 2 года назад +15

    This flight took off on May 1, 1986. "A Chorus Line" premiered on December 20, 1985, and "Money Pit" on March 26, 1986. Both of those would have been released for in-flight showing by May 1, 1986.

    • @DVincentW
      @DVincentW 2 года назад +4

      The Money pit.. funny funny movie.

  • @jeanlucdrion1152
    @jeanlucdrion1152 3 месяца назад +2

    Goodness , im already getting stressed out and i haven't even borded the darn plane yet. Heaven forbid any personality clashes or embarrassing mental blocks being randomly quizzed infront of strangers practically and maybe humiliated .I sure hope the pay and benefits are worth all that stress. Good Grief the glamor sure went out the window fast watching this video. Then i get to the cabin and have some jerk passenger giving me a hard time. I think i am too old now to go through all of that.

    • @jeanlucdrion1152
      @jeanlucdrion1152 3 месяца назад +1

      A men.This job is not for someone who wants a bit of space to work without someone hovering over them nit-picking.

  • @Whtmt
    @Whtmt 11 месяцев назад +1

    My God!!! I’m tired after just watching! I couldn’t imagine doing all that every day! 😬😮‍💨

  • @qjb75
    @qjb75 2 года назад +12

    What a civilised preflight briefing hehe I remember those days. The Chief Purser really set the tone for the enitre TOD. I remember calling in sick for 2 or 3 flights because the assigned CP was awlful! Of course today preflights are very different thanks to technology!

  • @Pasha787
    @Pasha787 8 месяцев назад +1

    Wow this is amazing and Flight Attendants are awesome. I've always had so much respect and admiration for flight attendants and now I know why. ✈️💙⭐

  • @BryanAit-ouaret
    @BryanAit-ouaret 21 день назад

    Linda the best flight attendant of PanAm 😂

  • @mrtodd3620
    @mrtodd3620 2 года назад +27

    This is very comprehensive. Do pursers always have such a grasp of everyone's names? They are amazing. I hope that today's cabin environment is more paperless with more technology.

    • @MsTimelady71
      @MsTimelady71 2 года назад +1

      Right. I'm not sure today, all FAs would know what languages every passenger speaks.

    • @kevinvilleneuve5030
      @kevinvilleneuve5030 2 года назад +7

      Yes, I know everyone’s names as a purser. There is less paperwork now, but some things still have to be on paper. At American in the 1980s, we were more technologically advanced than Pan Am, I think. Every crew member could access the aircraft type, subfleet and aircraft number, it was included in the printout of the crew list. One quirk at American, positions were and still are assigned when you bid for your trips each month, so there are few surprises when you get on the plane. At Delta, they determine positions during the briefing.

    • @mrtodd3620
      @mrtodd3620 2 года назад +4

      @@kevinvilleneuve5030 You must have a great memory! The FA youtube videos I've seen always show the person talking about their future flight and what position they will have, they can also see lots of information on their phone.

    • @kevinvilleneuve5030
      @kevinvilleneuve5030 2 года назад +6

      @@mrtodd3620 That’s what the current technology has, either on your own phone or the iPhone provided by the company. Most people don’t bother printing out much anymore, if at all. I still keep a printed copy, just in case.

  • @suhailshafi
    @suhailshafi 2 года назад +5

    This is a very informative and fascinating pre flight review. I think the job of a flight attendant is an interesting mix of service and safety related issues. On the other hand, I do think nowadays much more of the work is probably computerized. The flight attendants appear to be the model of professionalism.

  • @kevinivers
    @kevinivers 2 года назад +1

    Thanks, Anita.

  • @atomsmash100
    @atomsmash100 2 года назад +3

    Perfect uniforms and accessories.

  • @BenPanced
    @BenPanced 2 года назад +6

    Ooo! I'm getting the hamburger meal I ordered!

  • @TailsTheTwoTailedFox
    @TailsTheTwoTailedFox 2 года назад +10

    Hopefully David didn’t become Mr Upper Deck on that flight.

    • @JasonFlorida
      @JasonFlorida 2 года назад

      Legend has it that he hasn't come down... he is still on the upper deck!

  • @dv1216
    @dv1216 Год назад +2

    They didn’t mention crew breaks!! Very important on international flights.

  • @PK-hc8wu
    @PK-hc8wu 2 года назад +2

    5:51 Anita is not happy with that assignment.🤣

  • @IAD_Flyer
    @IAD_Flyer 2 года назад +8

    The briefing talks about different movies in different zones of the aircraft. How did that work? If there were available seats could paxs move around to watch a different movie?

    • @andrewphillips4508
      @andrewphillips4508 2 года назад

      6 vcr players

    • @Sashazur
      @Sashazur 2 года назад

      It was ok to move to a different vacant seat as long as it was in the same (or lower) class. There could be a different movie in first class vs. coach or it might start at a different time.

  • @seand2711
    @seand2711 2 года назад +12

    David is familiar with telling people to grab their ankles and assume the position.
    I wanted Linda to get stuck working cattle coach class in the back.

    • @johnlahti1727
      @johnlahti1727 2 года назад +3

      That did just kind of roll off his tongue, didn’t it?

    • @JasonFlorida
      @JasonFlorida 2 года назад +7

      Well that's his favorite position

  • @chasenip2
    @chasenip2 2 года назад +8

    True story. My airline used to fly (seasonly) JFK-AMS on a '47-400. It was a junior trip cuz the senior mamas did JFK-NRT, AMS was only worth about 15 hrs. All of us were around the same seniority. I was usually able to hold door 5 either L or Rt...that way I didn't have to look at any pax(I only saw the backs of their heads) or say good bye to anyone on landing and I would read and eat my crew meal on the 45 minute 18:00 taxi at JFK. One particular briefing a f/a announced "I have a bottle of Flush if anyone needs it". Yup! That was the NYC base!!!! U can google what flush is. BTW...I needed it on the return flt landing in JFK. GOOD TIMES!!!!!

    • @yt74101
      @yt74101 2 года назад +3

      what's flush nothing comes up on google

    • @chasenip2
      @chasenip2 2 года назад

      @@yt74101 I see it's long gone. Back around 2000 GNC had a hideous viscous-y like drink called FLUSH. You chugged in as fast as you can. About the size of a one handed gatorade, you then filled it to the top with water and pound that. Wait 15 min and repeat that. And it was to clean any unwanted (or illegal) substances in your body. IDK if it was the FLUSH or cuz the airline didn't send in every drug test cuz of cost. BUT....I kept my job. (and didn't learn a lesson)

    • @Sashazur
      @Sashazur 2 года назад +1

      Is it some kind of hangover cure? That’s the best I could figure out…

    • @bradowen761
      @bradowen761 Год назад

      Is flush something to drink for passing a drug test?

    • @qjb75
      @qjb75 Год назад +1

      Door 5 was my all time favourite position on the 747 for the exact same reasons lol

  • @brucegately831
    @brucegately831 2 года назад +1

    That Joanne was considered the most beautiful stewardess in the world for most of the 80's. And smart, too.

  • @NMeyer0
    @NMeyer0 2 года назад +11

    Linda Reynolds! I heard she's a troublemaker!

    • @timothywilliams9678
      @timothywilliams9678 2 года назад +11

      If someone messes with her clipper class galley, there will be big trouble! I wonder how she got to be on reserve?

    • @johnlahti1727
      @johnlahti1727 2 года назад +3

      @@timothywilliams9678 Clearly a jacket and/or sweater was worn over an apron.

    • @nohaylamujer
      @nohaylamujer 2 года назад

      @@johnlahti1727 hahahahahaha!!!!

    • @LMReynolds
      @LMReynolds Год назад +2

      You heard correctly LOL

    • @LMReynolds
      @LMReynolds Год назад +2

      @@timothywilliams9678 Most airlines assign reserve to the most junior flight attendants, but Pan Am had a rotating reserve that was all-inclusive -- much to the annoyance of senior F/As.

  • @mctairgrant4152
    @mctairgrant4152 2 года назад +9

    Look at how innocent Linda sounds 😂

    • @LMReynolds
      @LMReynolds Год назад

      hahahaha

    • @grassytramtracks
      @grassytramtracks 5 дней назад

      If you're not planning on pushing people out of the door, wait until the target passenger goes to the lavatory​ and instruct the pilot to do some rollercoaster dives, that should teach them. Only problem, it does require pilot co-operation, your results may vary. It is genuinely one of my worst fears on a plane, sudden turbulence in the toilet @@LMReynolds

    • @LMReynolds
      @LMReynolds 5 дней назад

      @@grassytramtracks Aside from the injury perspective, can you just imagine wearing all that gross gunk? Yech 😐

    • @grassytramtracks
      @grassytramtracks День назад

      ​@@LMReynolds nasty indeed but it serves that lady right for smoking in your jumpseat

  • @B1900pilot
    @B1900pilot 4 месяца назад

    It’s a reminder of how much coordination and communication is required to crew these airplanes…

  • @daveholt2157
    @daveholt2157 8 дней назад

    As a former F/A from 1984-1995 (Don't you with you could see the real briefing) hahahahaha none of mine went like this EVER hahahah

  • @edwardhale4294
    @edwardhale4294 2 года назад +1

    never liked the dark business suit uniforms. The white blouse and light blue skirts of the 60s were cool

  • @Zickcermacity
    @Zickcermacity 2 года назад

    1:35 - that the aircraft is "??"-equipped?

    • @Sashazur
      @Sashazur 2 года назад

      It sounded like cart or card.

    • @Zickcermacity
      @Zickcermacity 2 года назад

      @@Sashazur Isn't anything from a G8 and up cart-equipped? Why wouldn't a 747 have food carts?

    • @straightpipediesel
      @straightpipediesel 2 года назад +1

      ​@@ZickcermacityStarting on the 747s, first class got a series of serving carts, which would be set up in flight. They'd have a caviar cart and have a roast beef cart that they'd cut right at the seat. This is how most airlines do first today. Also, Pan Am walked economy meal trays from the galley until 1976.

    • @rhs2931
      @rhs2931 2 года назад +3

      @@straightpipediesel We still had a few module 747s where we had to run trays in the 80s. Had to be careful pulling the trays out so that the top one wouldn't scrape off the dessert topping on the bottom tray. Invariably some dinner rolls on the tray would fall off onto the galley floor too. LOL! I'd do it all over again. What a phenomenal time for a kid in his twenties.

  • @joelfeuer619
    @joelfeuer619 2 года назад +4

    when did airlines stop weighing their flight attendants?

    • @kevinvilleneuve5030
      @kevinvilleneuve5030 2 года назад +3

      At American, it was around 1995.

    • @classicalroach
      @classicalroach 2 года назад

      I dunno but most US flight attendants really embrace the whole body positivity thing if you know what I mean lol.
      That being said, on the other extreme are Asian airline flight attendants who probably max out at 100 lbs. They look so frail, I think I’d prefer to have a big mama around to haul my ass off a downed aircraft any day…..
      Don’t you dare reply me anything about racism or fat shaming, thanks! ^_^

  • @rpenmark7766
    @rpenmark7766 2 года назад +4

    I am curious, was this ‘paid’ time ? Or,only paid when onboard and doors closed ?

    • @Eric2221
      @Eric2221 2 года назад +2

      When the doors are closed and the brakes are released

  • @jjinnyc75
    @jjinnyc75 2 года назад

    Wow. To think these people are in their 60s and 70s now.

  • @zms8092
    @zms8092 2 года назад +2

    Nobody:
    Anita: “sure, ok.”

  • @jlo7972
    @jlo7972 2 года назад +1

    Was the senior purser played by Jennifer Aniston?

    • @LMReynolds
      @LMReynolds Год назад +1

      All of the "actors" in these videos were Pan Am flight attendants and training instructors at the Pan Am Flight Academy in Miami. If Jennifer Anniston had worked for Pan Am, she would have been the most junior flight attendant on the payroll! :-)

  • @andrewphillips4508
    @andrewphillips4508 2 года назад +5

    Smoking on board how exciting

    • @mynewyork165
      @mynewyork165 2 года назад +3

      Yeah, that really stinks. And there's smoking in flipper & first class. Passengers pay all that $ & they still have to risk having smoke blown on them! Horrible.

    • @andrewphillips4508
      @andrewphillips4508 2 года назад

      @@mynewyork165 by gone age

  • @WhatALoadOfTosca
    @WhatALoadOfTosca 2 года назад +1

    "Let's maintain our grooming standards this flight... Not looking at you David..." ;)

  • @billlevins7460
    @billlevins7460 2 года назад +1

    The flight attendant in the thumbnail is such a beautiful woman.

  • @johhue
    @johhue Год назад +1

    Senior Pursor: "OK today, I want one of you to initiate a huge food fight after getting everyone sufficiently drunk"

  • @aliendeer1294
    @aliendeer1294 2 года назад +2

    Hamburger meal? Sounds good....why only one request?

    • @Sashazur
      @Sashazur 2 года назад

      Maybe nobody knew it was an option. Until recently I only knew you could get vegetarian or kosher but there are actually a lot of choices. Maybe hamburger was available for kids who didn’t want to eat anything else!

  • @chrislaplante5040
    @chrislaplante5040 2 года назад

    DId meetings like this really happen before every flight? Do they still?

    • @ahsram5134
      @ahsram5134 2 года назад

      I wish…no since ‘merger madness’ we adopted the acquired carrier’s ‘scramble at the gate’ method & sometimes don’t know the names of FA’s at other end of aircraft till later in flight. It’s just greeeaattt… (Work positions are assigned when scheds are awarded ea month).

    • @tom_nz600
      @tom_nz600 2 года назад +1

      At QF we still have briefings like this, however managers typically assign crew positions depending on their category (e.g Flight Attendant/BusinessFirst Class Flight Attendant)

  • @Sashazur
    @Sashazur 2 года назад +5

    “I’m Linda Reynolds and I will cut you if you get in my way”

  • @thumbun3769
    @thumbun3769 Год назад

    A Chorus Line -- I want my money back!!!

  • @richardbarrett7236
    @richardbarrett7236 2 года назад

    What are the meal choices in coach? 😛

    • @Sashazur
      @Sashazur 2 года назад +1

      🐓 or 🐟 but actually 🧽 either way

    • @ingerreeves4812
      @ingerreeves4812 2 года назад +2

      Beef or cow?

    • @LMReynolds
      @LMReynolds Год назад +2

      Typically, but not always, 50% beef, 40% chicken, 10% fish ... prepared in a variety of ways by a variety of international caterers. Sometimes pasta was available ... and popular!

  • @megansalt
    @megansalt 9 месяцев назад

    these poor women had to wear 2 inch heals

  • @michanone8883
    @michanone8883 2 года назад

    Wait what?! They used to have hamburger meals??

    • @charlieboy77
      @charlieboy77 2 года назад +2

      So did American until the early 00's. You could preorder a hamburger meal, a hot dog meal, a fried chicken meal and a great American breakfast meal as the main meal service from the list of special meals when flying in Economy 👍

  • @canyonoverlook9937
    @canyonoverlook9937 2 года назад +2

    Seniority is the proper way to do things as well as pay. Everybody knows what people make the way I understand it. They don't pay new people more the way they do at many companies.

    • @straightpipediesel
      @straightpipediesel 2 года назад +2

      It's actually the opposite. Some airlines have an old and new contract, where new crew were paid less and got less benefits, BA for one. Mergers also make a mess, AA was one of the worst when they had ex-AA, ex-US, and ex-AWE contracts going on at once. And then there were lawsuits cause US was an older airline than AWE, so one side wanted to merge keeping seniority dates, one side wanted to zipper.

  • @GarboMystique
    @GarboMystique 2 года назад

    Linda gives nasty looks to everybody.

  • @nephi5059
    @nephi5059 2 года назад +1

    Boy, Linda must have lottsa enemies,30 years later. Yeah, I was FA. on domestic and international, never got used to the insane people who work in airline industry. Maybe it's cause most hung over. O brother.

    • @stevebennet6539
      @stevebennet6539 2 года назад

      I don't know why, but airlines attract all the crazy people.. especially Cabin Crew. So many undiagnosed/unmedicated crew members out there.

  • @blanchelincoln
    @blanchelincoln 3 месяца назад

    A Chorus Line and the Money Pit??? What awful selections. I'll bet some of the audience walked out...😊

  • @boomerang_911
    @boomerang_911 Год назад

    Mid 1980s - and it’s evident America was working DEI. 40 years ago. Why are we beating ourselves up so badly 2023?

  • @classicalroach
    @classicalroach 2 года назад

    A hamburger meal? Lmao

  • @martin7464
    @martin7464 2 года назад +2

    Gate evuleven

  • @boredmillionaire9914
    @boredmillionaire9914 2 года назад +5

    and men, be careful with Patient Zero. CDC advised us he's laying over in London. Please use protection.