The most important thing in my opinion as a indy shop owner is managing your money properly without that you can go out of business very fast. This means making sure you don’t overpay for anything from toilet paper to brake pads and making sure your employees are productive. This is the same for any business no matter if you are baking bread or fixing cars. Communication is a big thing too but more of a problem with dealerships because you have way more people involved in each job. With my indy shop I am talking to the part stores, customers and the techs so communication isn’t a problem because I know everything that’s going on and what was or wasn’t said but it’s still very important.
Biggest problem I had as a tech at the dealer were the service writers. They didn’t pay the writers well so we didn’t have the greatest writers and they quit and we fired a lot so the customers didn’t have a trust with them. When the service manager was a writer for the day almost every cash job was sold. With the amount of money that dealership made in service literally one average job would have paid for a good writer.
Love it! Im a beginner at this but this was a bullet loaded with practical advice and experience and its highly appreciated, thank you! Greetings from Spain
I’m 17 I have around 300 hours so far working at my grandpas shop I’m learning to get a mechanics license and eventually he wants me to run the shop when I’m older any tips that I should know so far?
Patience, being comfortable with your abilities, and you are definitely not the smartest or best mechanic - aka know your limits and don’t over promise.
Idk… I love your videos. But I’ve been running my own shop in Hampton VA for almost 3 years and I found a lot of your points were tailored for dealerships. NOT small independents
You made some very good points here brother, especially about the parts availability and efficiency. Enjoy the vacation man, I’m heading to Hawaii on Sunday so I’m ready for a vacation
our dealer uses a program called x time for multi point inspections and its nice. put a quote together, send it to the parts department, then it goes to the writer, then the writer thumbs ups or thumbs down the work and it goes to the parts department and back to the technicians to see it was approved and parts pulls the parts and has them ready.
thats what im doing now we opened a new shop family business im running the new shop by my self and i feel the burn already. were on a busy road. im thinking i need to hire some help
Rustbelt Mechanic but if I did a small one person shop in a garage I got on my back yard for a quick buck every now and then . I shouldn’t have to worrry about a lot of this right ?
Eric 77 incentive based performance. Also depends if you pay hourly or flat rate. If flat rate offer more per hour above x amount of hours turned. Or you may have to cut off his work. Only put him on certain jobs until his efficiency improves. Not as a punishment. Speed comes from confidence and repetition/experience
Hey man have you had that stupid gladiator in your shop yet? I got one in that the gm was demoing and it was over heating. Turns out the fan connector tab was broken. So it’s needs a harness cause Chrysler doesn’t make a repair kit lol go figure
Makes me laugh when dealer techs say things about diagnosing cars like indy shops can't follow the same procedures they can because we aren't dealer techs. I used to be a dealer tech with Honda/Toyota for 18 years. I own my own shop now and I fix cars the dealership can't all the time. About the only thing they can do I can't is making keys and if I really wanted to, I could do that too. Moving from the dealer to your own shop you grow exponentially. I don't just have skills on that manufacturer's car line. I can work on anything coming into the door. I don't have the luxury of falling back on techline and the manufacturer that will just tell me to throw a part at it if it doesn't fix it. I have to fix it.
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The most important thing in my opinion as a indy shop owner is managing your money properly without that you can go out of business very fast. This means making sure you don’t overpay for anything from toilet paper to brake pads and making sure your employees are productive. This is the same for any business no matter if you are baking bread or fixing cars. Communication is a big thing too but more of a problem with dealerships because you have way more people involved in each job. With my indy shop I am talking to the part stores, customers and the techs so communication isn’t a problem because I know everything that’s going on and what was or wasn’t said but it’s still very important.
I'm looking at opening up my first shop with a friend of mine. All great points and a lot of points I didn't think about yet, thank you
How did it go
Communication is key to good business
Thanks for sharing brother, I enjoy hearing other peoples opinions and thoughts on these subjects! Enjoy your vacation!
As a dealership shop foreman myself (toyota) I can relate to all of this points! Good video again, man!
Biggest problem I had as a tech at the dealer were the service writers. They didn’t pay the writers well so we didn’t have the greatest writers and they quit and we fired a lot so the customers didn’t have a trust with them. When the service manager was a writer for the day almost every cash job was sold. With the amount of money that dealership made in service literally one average job would have paid for a good writer.
Many excellent points sir. Especially communication. So many independent & dealership shops could benefit from that one piece of advice alone.
Love it! Im a beginner at this but this was a bullet loaded with practical advice and experience and its highly appreciated, thank you! Greetings from Spain
Since I run my own shop.the number 1 rule is
I only want to work with clients that value my work and trust me and are not jerks.
I work with my dad at his own mechanic shops we had some ladies who where dicks
Cuz they weren't getting that dick.lol
@@magogomez7664 😂honestly these bitches be wanting dick just for a discount 😂😂
I’m 17 I have around 300 hours so far working at my grandpas shop I’m learning to get a mechanics license and eventually he wants me to run the shop when I’m older any tips that I should know so far?
Patience, being comfortable with your abilities, and you are definitely not the smartest or best mechanic - aka know your limits and don’t over promise.
Just take time to absorb as much GOOD info as possible
Bro me too it’s my dads shop he is giving it to me
I judged you before I finished the video ..... Now I just want to be your friend great video & information 🙏🏾🔥
Awesome video !!! Definitely some great points you made .
I can't wait to get started.
U remind me of nick swardson
Great video! I have no input! Different trade 😂. Hope your vacation is good 👍
be prepared to get a lot of people trying to learn about GTA in here
Idk… I love your videos. But I’ve been running my own shop in Hampton VA for almost 3 years and I found a lot of your points were tailored for dealerships. NOT small independents
Thank you for the info. Much appreciated
Nice video
Is location important to a shop? My main problem is getting customers. I own a hybrid vehicle shop, maybe there is not enough market for them.
You made some very good points here brother, especially about the parts availability and efficiency. Enjoy the vacation man, I’m heading to Hawaii on Sunday so I’m ready for a vacation
Vacations are def a must in my mind. Gives good time to spend with family and get your head all refreshed and reset.
our dealer uses a program called x time for multi point inspections and its nice. put a quote together, send it to the parts department, then it goes to the writer, then the writer thumbs ups or thumbs down the work and it goes to the parts department and back to the technicians to see it was approved and parts pulls the parts and has them ready.
That would be great and is optimal in any dealership
We have that too. Would be nice if there was an audible alert for each step. It is too dependent on you looking at the computer screen.
thats what im doing now we opened a new shop family business im running the new shop by my self and i feel the burn already. were on a busy road. im thinking i need to hire some help
drive em in push em out sounds normal
New intro I see 🍻 there are so many moving parts when you are owning and or running a shop. It's not for me, right now anyways 😉
It’s my “that’s what I had available on vaca” intro lol. And yes, a single shop owner carrying all these burdens are a lot for any person.
Rustbelt Mechanic but if I did a small one person shop in a garage I got on my back yard for a quick buck every now and then . I shouldn’t have to worrry about a lot of this right ?
Rustbelt Mechanic I work on cars already for a past time thing so I’m pretty set on tools . Only thing I wish I had was a lift
How do you keep people from going to shops that just make things worse? Lol I don't really expect an answer
🤣🤣you speak a good Spanish surprise me.
Numero 2
Lmao well, 3 1/2 years of Spanish courses in school have stuck with me a bit
Nice topic
How do you motivate a young tech that constantly moves at a snail's pace? It really chops up our shop flow.
Eric 77 incentive based performance. Also depends if you pay hourly or flat rate. If flat rate offer more per hour above x amount of hours turned. Or you may have to cut off his work. Only put him on certain jobs until his efficiency improves. Not as a punishment. Speed comes from confidence and repetition/experience
These would be words straight out of my mouth. If these don’t do it...some people just aren’t made for this line of work.
Do you work with your Apple Watch on? Im a Diesel and automotive Technician as well
Yeah most of the time. If I’m deep in an engine bay I’ll take it off, but I have a screen protector, a case bumper, and insurance on it lol
Rustbelt Mechanic Thank you. I was just wondering because I want one but don’t want to ruin it but at the same time wearing it all the time
Rustbelt Mechanic I am a new tech and was wondering how you keep your area so organized and yourself clean yet being fast and efficient
Hey man have you had that stupid gladiator in your shop yet? I got one in that the gm was demoing and it was over heating. Turns out the fan connector tab was broken. So it’s needs a harness cause Chrysler doesn’t make a repair kit lol go figure
Jeez! No we actually haven’t got ours yet surprisingly
Makes me laugh when dealer techs say things about diagnosing cars like indy shops can't follow the same procedures they can because we aren't dealer techs. I used to be a dealer tech with Honda/Toyota for 18 years. I own my own shop now and I fix cars the dealership can't all the time. About the only thing they can do I can't is making keys and if I really wanted to, I could do that too. Moving from the dealer to your own shop you grow exponentially. I don't just have skills on that manufacturer's car line. I can work on anything coming into the door. I don't have the luxury of falling back on techline and the manufacturer that will just tell me to throw a part at it if it doesn't fix it. I have to fix it.
Greatest fault i see is what the advisor may not put on the repair order for the technician the information needed.
Great video kyle
rustbelt Chevrolet.....hmmmmm…. has a ring to it
Lol!!
⭐️⭐️⭐️⭐️⭐️👍
First!!!