Oh man, I was just about to order this machine. Sorry to hear that so many people are dealing with this problem. The idea that "just a small batch" of machines are affected by this issue doesn't seem to line up with the seemingly huge number of customers affected in both N. America and Europe. What really shocks me is how many times people in the comments and on forums saying that their machine is fine and then a second comment when they now notice that they actually have the same issue. I imagine that the issue is under-reported.
Yeah its really unfortunate. I am happy I was searching online at the time or I would have never known... On the bright side, uncoated boilers are readily available so I will be switching back to the previous boiler and keeping the machine.
Unfortunately based on my reading, I'm not sure an uncoated aluminum boiler is a solution either. I have the same model Gaggia with the same issue. From what I understand one reason for the coating is to prevent the aluminum boiler from coming in direct contact with the brass group head (new on this Gaggia model) since those are dissimilar metals and will cause corrosion over time. From what I understand the only real solution is a brass boiler and not an uncoated aluminum.
This is a good point that I overlooked as well. I think if changing the boiler is the choice then we might have to go to the original group head. Either way this whole thing is a bummer. I havent used the machine since early January...@@Bill-km8dl
I have the gaggia classic pro, I clean the group with cafiza and descale the machine every 3 months and my gaggia is perfect, in April I will celebrate one year of having it, greetings from coloombia
congratulations, since it has an aluminum boiler which is susceptible to corrosion when it comes into contact with acids... tell us in the next post what taste the... aluminum gives you
If you want to really see if you're getting this issue run hot water through the steam wand with the tip off of it. It will more than likely be a lot more than this coming out.
I just bought one this month April 2024 I did notice water inside the water container hose which made me wonder. It definitely was new because everything was well wrapped. I’m wondering if the water was from them testing it out making sure it didn’t have that issue.?
Same issue with mine here in Greece after only few weeks of use. Purchased it back in November and have never done descaling due to filtered water I used since the very beginning.
@@Dillytechh Do you think that drinking it can make you sick? I was sick with fever and sore throat, stop drinking for 3 days, feel better and drink some yesterday. Four hours later I am sick again.... Food safe my ass.
Yeah I was aware the EVO was the one they coated the boiler with a coating like the old fry pans that flaked off. Scarey stuff. I'd be worried about the long term health risks with consuming PTFE or whatever they used more than the replacement boiler. When Phillips bought Gaggia in 2015 the quality dropped immediately like what happened to Cuisinart.
Yeah I am really glad people noticed and spoke up creating awareness. This should tighten up quality as this will cost alot of money for the company. I am getting a GCP boiler instead.
@@Dillytechh Gaggia has a fanbase for the Classic Pro. They should just cater to them and gain more customers. Copper or stainless seem to be the two best materials for a boiler.
But this substance hasn’t been tested in a lab to confirm it is Teflon , it may just be coffee from in the group head or scale from bad water. Plus when making coffee it’s not going to get through the compressed coffee?
Look at the pictures of the boilers open all over the internet and in community forums. Mine was a flaking boiler and is why companies are sending out replacements and even uncoated ones. "teflon-like coating."
Had the same dust in my cup with Gaggia Classic from 2001, and the only solution is to buy compatible brass boiler for Gaggia classic :( .. Switched to DeLonghi ECP o_O
I think I will do the same with uncoated one. Did you replace your self or send machine in? If you dont mind elaborating on the fixing process for me and others? Thanks from US!
Agreed. I'm in Belgium got my GCP for Xmas and CoffeeFriend have agreed to replace the boiler but I'm pressing them for a full refund like Gaggia Direct in the UK are offering
I wonder if many folks are using regular tap water and that is causing the issues. I use filtered water and have not had any issues at all after 4 months
Yes, I have the same problem, Gaggia claims that it is a very limited problem, a few isolated cases in the EU and that this would be due to them using too strong descaling agent!
The problem is now I dont have full trust in the boiler... Also, their FDA statement is food contact, not ingestion of the material. Teflon is FDA approved also but we all know what happens when ingested. I am bummed.
I have never descaled yet (I use RO water) and my machine was made 2/2023 purchased end of October and I’m getting the flakes so not a batch problem looks like all throughout the year reports are coming in
Yes, maybe, but boilergate is about a Teflon-like material that the boiler is coated with to prevent limescale deposits that the previous/earlier boiler had problems with, the 2019 model has an anodized aluminum boiler, the Evo model has an aluminum boiler with this Teflon-like material .
I'm curious how many customers do not have any issues? I bought my Evo in Europe in March 2023. Until no issues at all. I went for the Evo because of the new group head and i never liked the idea of the traditional alu boiler. But it's all very alarming. If i had known it before i would never have bought any GCP
P.S. i have descaled the machine a few times with original Gaggia descaler. Still no issues with the boiler. Again how many Evo owners do not have issues?
Really hard to say. I follow a facebook group and people have been getting replacement coated boilers that are still flaking. Again, really hard to say! Glad yours worked out though!@@alexanderkowollik3681
super unfortunate that you experienced this... Who did you order from? I received an uncoated boiler from whole latte love today and will be doing a tear down video.
Update: I removed the top of the steam wand pressed both brew and steam button and turned on the steamer and I can definitely see major particles. This is so sad and worrying
Quelle honte pour GAGGIA 👎. Me lançant dans le domaine du café, sans prétendre devenir un Barista, j'avais remarqué cette machine. Eh bien, je vais aller voir si d'autres marques font mieux. Merci de nous avoir alerté 🙏
who told you to backflash with cafiza man from the company that doesnt allowed man! just descaling with descale i have the mashine almost 5 months filled only from filtered+ quartz crystals with 2 coffes per day 1 time descalced over 3 months with no problems so long maybe just few minerals counted by the naked eye. but not cafiza man you will ruin the coating of the boiler....
Let me make a few practical comments not sure why any one would run a cleaning solution through there machine after only owning it a month that must bee some extreme hard water I have a hard time believing any of that debris will make it past the shower screen let alone the espresso Puck I personally use a pepper filter on the bottom of the Portafilter and have not seen any debris I do have an evo purchased last December I have tested with no wand tip also have tested with the group head taken apart so I get a clean stream of water with no filtration again no debris my usage is I make about 6 espressos every day or around 40-45 espresso every week no problems yet I have not back flushed it tk be clear maybe thats when the problems start I don't think I will start flushing it until it has seen 4-5 months of use I use well water not city water or bottled water also just a not I will most likely run a light solution 25% of white viniger 75% distilled water through the machine once every 3-5 months starting after 5 months of use I will up date I love this machine if mine shows up with a problem I will just request a new uncoated boiler or just buy one it's a simple quick swap out I have never owned an espresso machine that did not require repair also I should note I mostly drink americano and use the steam wand maybe once week usually on weekends I do love a good espresso and heavy cream
I ran cafiza to back flush which is totally separate. I had this machine for 1 month and never had to descale. The boiler is failing and did fail and the coating came off which is a FACT. No amount of justification changes that FACT. I used only store bought water. Your summary doesn't really make sense here and 100% does not apply to me any of the others with machines that have flaking boilers.
Oh man, I was just about to order this machine. Sorry to hear that so many people are dealing with this problem. The idea that "just a small batch" of machines are affected by this issue doesn't seem to line up with the seemingly huge number of customers affected in both N. America and Europe. What really shocks me is how many times people in the comments and on forums saying that their machine is fine and then a second comment when they now notice that they actually have the same issue. I imagine that the issue is under-reported.
Yeah its really unfortunate. I am happy I was searching online at the time or I would have never known... On the bright side, uncoated boilers are readily available so I will be switching back to the previous boiler and keeping the machine.
Unfortunately based on my reading, I'm not sure an uncoated aluminum boiler is a solution either. I have the same model Gaggia with the same issue. From what I understand one reason for the coating is to prevent the aluminum boiler from coming in direct contact with the brass group head (new on this Gaggia model) since those are dissimilar metals and will cause corrosion over time. From what I understand the only real solution is a brass boiler and not an uncoated aluminum.
This is a good point that I overlooked as well. I think if changing the boiler is the choice then we might have to go to the original group head. Either way this whole thing is a bummer. I havent used the machine since early January...@@Bill-km8dl
I have the gaggia classic pro, I clean the group with cafiza and descale the machine every 3 months and my gaggia is perfect, in April I will celebrate one year of having it, greetings from coloombia
congratulations, since it has an aluminum boiler which is susceptible to corrosion when it comes into contact with acids... tell us in the next post what taste the... aluminum gives you
I clean the group with cafiza every week and descale the boiler every other month. Mine is 5 years old and it’s going strong.
Thanks God I have the older one.
I am having them send me a Gaggia classic pro boiler without the coating. coming in the next couple days. Will do a tear down video.
If you want to really see if you're getting this issue run hot water through the steam wand with the tip off of it. It will more than likely be a lot more than this coming out.
I just bought one this month April 2024 I did notice water inside the water container hose which made me wonder. It definitely was new because everything was well wrapped. I’m wondering if the water was from them testing it out making sure it didn’t have that issue.?
Same issue with mine here in Greece after only few weeks of use. Purchased it back in November and have never done descaling due to filtered water I used since the very beginning.
This is the same for me. Manufacture date is 07/2023 and bought in late December. Just noticed this after a reddit article. So unfortunate!
Yeah, I double filter mine and use a puck screen, still having this issue and it seems to be worse out of the steam wand. Bought in late December
I am in the process of recieving uncoated boiler. I would stop using till you replace. Also will be making a video on this for others! @@IT10T
@@Dillytechh Do you think that drinking it can make you sick? I was sick with fever and sore throat, stop drinking for 3 days, feel better and drink some yesterday. Four hours later I am sick again.... Food safe my ass.
I honestly don't have an answer for this unfortunately. I guess we will never know!@@IT10T
Yeah I was aware the EVO was the one they coated the boiler with a coating like the old fry pans that flaked off. Scarey stuff. I'd be worried about the long term health risks with consuming PTFE or whatever they used more than the replacement boiler. When Phillips bought Gaggia in 2015 the quality dropped immediately like what happened to Cuisinart.
Yeah I am really glad people noticed and spoke up creating awareness. This should tighten up quality as this will cost alot of money for the company. I am getting a GCP boiler instead.
Great video ☕️👍🏽
Thanks!
Gaggia should just use a stainless boiler and never have to worry about this. Teflon coatings are a bad idea.
THIS. Imagine if there was a drop down to select your boiler. Just pay extra for the one you want to come internal when you first purchase.
@@Dillytechh Gaggia has a fanbase for the Classic Pro. They should just cater to them and gain more customers. Copper or stainless seem to be the two best materials for a boiler.
I agree. I think they should also have. drop down and have the customer pay more for the option of stainless or brass! @@brentwalker8596
@@Dillytechh Paying more for a better material is no problem. Everyone would pay more for superior materials.
I agree, looking at forums there are so many loyal people to the brand that definitely would.@@brentwalker8596
But this substance hasn’t been tested in a lab to confirm it is Teflon , it may just be coffee from in the group head or scale from bad water. Plus when making coffee it’s not going to get through the compressed coffee?
Look at the pictures of the boilers open all over the internet and in community forums. Mine was a flaking boiler and is why companies are sending out replacements and even uncoated ones. "teflon-like coating."
Yes, and you're not sure you've pooped on yourself until you've sent your underwear to the lab!
From EU same problem , never descaling it , just with cafisa and after nor even 2 months boiler gate . Mein in from this year
Yeah really such a bummer... I ended up returning mine due o this. 😔
No worries
1. These particles cannot pass through the coffee tablet.
2. Teflon does not dissolve in water
just use and relax
Had the same dust in my cup with Gaggia Classic from 2001, and the only solution is to buy compatible brass boiler for Gaggia classic :( .. Switched to DeLonghi ECP o_O
I'm from Europe. Same issue, I don't believe it's just a single batch. I've replaced my boiler with an uncoated one.
I think I will do the same with uncoated one. Did you replace your self or send machine in? If you dont mind elaborating on the fixing process for me and others? Thanks from US!
Agreed. I'm in Belgium got my GCP for Xmas and CoffeeFriend have agreed to replace the boiler but I'm pressing them for a full refund like Gaggia Direct in the UK are offering
There was a recall on this particular product
gaggia must make stainlees internal boiler lining or massive brass boiler
I agree. Anyone wanna go on a business venture? I have a degree in aerospace and can design and program the CNC machine 😝
I think it'd be better to replace it with 2019-2022 model , new classic or classic pro
I am thinking I will replace the boiler in the EVO with original uncoated 2019 boiler. Do you know if they will mount up?
@@Dillytechh i think it would be easier to just sell the evo and by second hand pro 2019-2022
Which year it's manufactured? I heard this about Evo model. Is it Evo or classic?
I wonder if many folks are using regular tap water and that is causing the issues. I use filtered water and have not had any issues at all after 4 months
I used filtered water from the store and had issues within a month of use. Unfortunately, I dont think this issue is caused by water selection.
Can you try running hot water out of the steam wand and see if you still see particles?
Hi I will try this and update you.
I've done this test to mine several times. And yes, particles coming through the steam wand as well.
Yes, I have the same problem, Gaggia claims that it is a very limited problem, a few isolated cases in the EU and that this would be due to them using too strong descaling agent!
The problem is now I dont have full trust in the boiler... Also, their FDA statement is food contact, not ingestion of the material. Teflon is FDA approved also but we all know what happens when ingested. I am bummed.
I have never descaled yet (I use RO water) and my machine was made 2/2023 purchased end of October and I’m getting the flakes so not a batch problem looks like all throughout the year reports are coming in
@@user-be9ge8se9w Huge number of complaints in USA according to Gaggia UK
wtf...i bought this about 3 months ago...have i been drinking metal particles this whole time???
Yes, maybe, but boilergate is about a Teflon-like material that the boiler is coated with to prevent limescale deposits that the previous/earlier boiler had problems with, the 2019 model has an anodized aluminum boiler, the Evo model has an aluminum boiler with this Teflon-like material .
I know it sucks! Really unfortunate...
So are there 3 types? 1. aluminum 2. Anodized aluminum 3.teflon like coated boiler?
I'm curious how many customers do not have any issues? I bought my Evo in Europe in March 2023. Until no issues at all. I went for the Evo because of the new group head and i never liked the idea of the traditional alu boiler. But it's all very alarming. If i had known it before i would never have bought any GCP
P.S. i have descaled the machine a few times with original Gaggia descaler. Still no issues with the boiler. Again how many Evo owners do not have issues?
Really hard to say. I follow a facebook group and people have been getting replacement coated boilers that are still flaking. Again, really hard to say! Glad yours worked out though!@@alexanderkowollik3681
Thats not the only thing you need to backflush....good thing your head is completely clean. Big coffee guy
HUGE coffee guy in a little body
Make sure you return it within the window. WLL are known to be dicks about customer service and might try to fight you on it.
Will do! I bought 1 month ago so should be fine.
All I've gotten out of them is "we'll get back to you". I want my $700 back or a new boiler without this coating and I wanted it...weeks ago. Thieves.
super unfortunate that you experienced this... Who did you order from? I received an uncoated boiler from whole latte love today and will be doing a tear down video.
@@Dillytechh Whole Latte Love. But I did contact both them, and Gaggia. Same attitude from both; "we'll get back to you".
any updates? i just ordered the evo and curious if i can help or be helped in finding out what to do@echh
What was the manufacture date of your machine? I have this issue too and have been drinking boiler coating since the beginning of August.
My manufacture date is 07/2023. Sorry to hear that! This is a bummer because now I dont want the coated boiler at all.
Mine was made in 2/2023 and I have the flakes too
I think as many more people look at theirs, we will see much more flaking issues...@@user-be9ge8se9w
@@Dillytechh where can you find the date?
Did you notice this after your first descaling? Havent descaled yet and I'm not noticing anything. Also Evo pro owner in the eu
Update: I removed the top of the steam wand pressed both brew and steam button and turned on the steamer and I can definitely see major particles. This is so sad and worrying
Sorry to see this happening to your machine .. smh
I appreciate it! Good news is I got the uncoated boiler in today!
stainless is the only way
I have the same issue. Are you going to get a replacement?
I started the service ticket and am on the fence. I lost all confidence in the boiler over health concerns.
Quelle honte pour GAGGIA 👎. Me lançant dans le domaine du café, sans prétendre devenir un Barista, j'avais remarqué cette machine. Eh bien, je vais aller voir si d'autres marques font mieux. Merci de nous avoir alerté 🙏
That's the end of Gaggia! Pleasee use your warranty and demand refund. Buy Breville or Profitec.
who told you to backflash with cafiza man from the company that doesnt allowed man! just descaling with descale i have the mashine almost 5 months filled only from filtered+ quartz crystals with 2 coffes per day 1 time descalced over 3 months with no problems so long maybe just few minerals counted by the naked eye. but not cafiza man you will ruin the coating of the boiler....
@savvasav backflushing does not enter the boiler.
Yikes.
Let me make a few practical comments not sure why any one would run a cleaning solution through there machine after only owning it a month that must bee some extreme hard water I have a hard time believing any of that debris will make it past the shower screen let alone the espresso Puck I personally use a pepper filter on the bottom of the Portafilter and have not seen any debris I do have an evo purchased last December I have tested with no wand tip also have tested with the group head taken apart so I get a clean stream of water with no filtration again no debris my usage is I make about 6 espressos every day or around 40-45 espresso every week no problems yet I have not back flushed it tk be clear maybe thats when the problems start I don't think I will start flushing it until it has seen 4-5 months of use I use well water not city water or bottled water also just a not I will most likely run a light solution 25% of white viniger 75% distilled water through the machine once every 3-5 months starting after 5 months of use I will up date I love this machine if mine shows up with a problem I will just request a new uncoated boiler or just buy one it's a simple quick swap out I have never owned an espresso machine that did not require repair also I should note I mostly drink americano and use the steam wand maybe once week usually on weekends I do love a good espresso and heavy cream
I ran cafiza to back flush which is totally separate. I had this machine for 1 month and never had to descale. The boiler is failing and did fail and the coating came off which is a FACT. No amount of justification changes that FACT.
I used only store bought water. Your summary doesn't really make sense here and 100% does not apply to me any of the others with machines that have flaking boilers.