What is the resolution of this exercise below: Consider a queuing model with two attendants and a waiting position operating under steady-state conditions. Suppose that if a customer arrives and finds both agents busy and the waiting position unoccupied, then the customer will wait as long as necessary for service. If the customer finds both attendants busy and the waiting position also occupied, he leaves immediately. Customers access the system according to a Poisson process with a rate of 2 customers per hour and that service follows an exponential distribution with a mean of 1 hour. The proportion of customers who arrive at the system and will not be served is: a)2/5 b)1/8 c)2/3 d)2/7 e)1/6
What is the resolution of this exercise below:
Consider a queuing model with two attendants and a waiting position operating under steady-state conditions. Suppose that if a customer arrives and finds both agents busy and the waiting position unoccupied, then the customer will wait as long as necessary for service. If the customer finds both attendants busy and the waiting position also occupied, he leaves immediately.
Customers access the system according to a Poisson process with a rate of 2 customers per hour and that service follows an exponential distribution with a mean of 1 hour. The proportion of customers who arrive at the system and will not be served is:
a)2/5 b)1/8 c)2/3 d)2/7 e)1/6
Good day! Thanks. May I ask, how it became 13.5?
Best explanation thanks alot
you are welcome.
Thanks
Awesome explanation 👌
Thank you.