HP Laptop Starts but No Display | Black Screen | HP Support
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- Опубликовано: 30 июл 2024
- In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to check the video card, recover the BIOS, and reset the memory modules.
Chapters:
00:00 Introduction
00:13 Reset the Laptop
00:56 Connect an external monitor
01:54 Recover the BIOS
02:35 Reseat the memory modules
For other helpful videos go to / hpsupport .
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This video was produced by HP.
HP Laptop Starts but No Display | Black Screen | HP Support
• HP Laptop Starts but N... 
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been repairing laptops for 12 years and i can honeslty say ive seen most problems coming from HP laptops.
I can agree to that I bought a hp laptop and it's only 3 months and this happens and by the way what about Dell ?
Hi bro , I have a problem my hp probook 4530s laptop, every time I want to install the video card driver the laptop monitor get black and after couple minutes it's shutdown it self...
I tried different OS (win 10 , 8.1) and the problem still.
I've had a HP laptop for Years now, It just got reseted a Few months ago. And now the screen is black, And nearly Impossible to fix. None of these are working.
HP is bad I’m getting a Lenovo
My hp stream laptop won't turn on. Black screen. No battery removal... Cap locks blinking... Pls HELP!!!!!!! It's only 5 months old...
I don't understand why a laptop will just randomly not show, a new laptop that cost 999.99, what kind of thing is that
+Maxwell 2.0 thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
Maxwell 2.0 same thing with me also a new laptop n costs $1000
@Mohan Sandal spent 1600 on spectre 360, sent it in to service center 2x for black screen issue upon wakeup, spent hours wiping and reinstalling everything, nothing fixed, updated everything, reinstalled os so many times, still have to reboot computer all the time because HP sells shit.
@Drew Ancey there's an exception to every rule..
@@HPSupport The fact that hp is answering support questions on youtube show how riddled with problems they are.
I’m never getting a hp laptop again💀
i have had lenovo , samsung , nothing even remotely comes close to lasting as long and working as well as hp, mine is well over 4 years old
Never ever I promise
I have this issue and I am using Linux distribution OS, I'm never getting a hp again in my entire life.
@@king_braiinfr man. Biggest regret on my life I literally have a pavilion 360x but is suck ass and too many blue screens
Same FK HP . So many issues .
The videos on laptop problems fixing is something amazing. I salute all those who post such videos. May your tribe increase.
the fact that hp support is answering questions on youtube shows just how riddled with problems their quality assurance is.
Binge Planet They’re literally saying the same thing over again to every comment lol
Lol
Prabhnoor KAUR bro arent the hp omens good tho its been on microsoft for so much now
@@lol-ws6po hello again
Matrixam hello again
we cant do this everyday and recently my online classes (due to covid-19 virus )were going on and the screen went blank and black. And it is a brand new hp laptop . This is totally annoying and demotivating.
+nischith thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
@@HPSupport I need help my laptop saying no bootable device insert boot disk
Same with me sis/bro
Thank you..... Thank you so much for your support
Your link is really helpful
I don't know why people are being so negative. That last step worked for me! Fixed it without the help of any technician! Thanks for the help!
+Gautam Kalyankar Glad to know that the video has helped you fix the issue!!
You should not buy buy HP laptop because if you use other brands laptop, you never need to watch these kind of videos😂😂
The first tip really helped me in one try, really helps. Thank you for this!
Hi Rosenae, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
@@HPSupport if none of these steps worked, what should i do??? my dad needs it for work and he doesnt know yet about what happened to the laptop.
@@what-bd3hh rip
My hp elite book (warranty period expires on 8 August 2023) screen suddenly got black but power button-f8-f4 is blinking. How can I solve this?
I will never buy hp laptop again
+MikZiKo MAX thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
HP Support It didn’t work. Your product is garbage just like you.
my lenovo laptop like this too its not from hp lol
PUTIN'S NEIGHBOR actually no ur talking to yourself
HP Support shut up
I’ve only had my laptop a week and it’s already having this issue! You’re obviously not testing your products before you sell them!
+Christopher N thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
A week???
@KingofRoblox X SAME DUDE
@@HPSupport hi hp my 15dc1088nr omen laptop turns on but it is just a black screen. do you have any suggestions
One month and got prob...sister just buy lenovo yet more faster,windows display much quicker,more lighter weight and more cheaper. HP HP..i guess ur printer only good
The Bios recovery (B+Win+power) did the trick. I've been repairing computers for a while and it's one of the first time this works lol I almost fell out of my chair. Thanks!
Hi David, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
I tried that and its just stuck at 50% for an hour and it eont turn off help
Thank you so very much! This was by far the most user-friendly version of help I have found in a long while. I was able to fix my son's computer in time for his online class tonight. I am grateful.
Hi Shanise, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
@@HPSupport weeaeaeeaeaeaeeeeeeaeaeeaeeaeeeaeeaeeaeaaeaeeeeeaaeeaeeeaeeee
@@HPSupport my laptop is still not on
@@HPSupport my issue is not fixed
@@HPSupport I feel like my motherboard is dead
I've had that problem with my mom's HP laptop 8 months ago and that fixed it right up, thanks HP for this helpful tutorial
+Miguel Falzon Glad to know that the video has helped you fix the issue.
@@HPSupport HAITCH PEA
Also what is up with the + synbol instead of an @ symbol on my name, this isn't 2013 with Google+
@@HPSupport Hello there, pls help me fix mine, it won't back on display the screen while the rest is working, n my HP model is 15-f272wm, can you help me pls?
For those of you on the BIOS update part, just a quick fyi, the video says 40 sec, but mine actually took a couple minutes. after the 40 sec i thought it just didn’t work so i left and went upstairs, a couple minutes later i saw it had started to reboot, and now works perfectly fine, so don’t get discouraged if it doesn’t work after 40 s. Great video!
+Ixta I am glad to know that the video has helped you fix the issue.
You are a life saver, it took around 10mins. I suppose it varies based on the model's processing power and the cheap ones (~300€/$) take way more than 40seconds.
Mine took 2 seconds😆
@@HPSupportOMG YOU THE OWENRR OF HP LAPTOP!!! I HAVE A PURPLE LAPTOP OF HP OMG
Thank you so much. I got my computer fixed. The video is so simple for me to easily understand. Thank you so much for this valuable video. ❤
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thanks so much for this. Had the issue this morning, and the final step worked for me.
Hi Kayode Oke,
Thank you for your post and interest in our product.
We appreciate your time you have taken to contact HP Support.
Your appreciation and feedbacks, helps us to get motivated and energized to assist customers.
We are here to help you with your HP Product and related queries.
If you require additional assistance, Feel free to contact us anytime for any HP Product support.
In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Regards
Vignesh-HP Social Media Support
Did u lose ur files ..???
@@isaackobani3306 No I didn't.
It only took 1 min of following the instructions in this shirt but sweet video and my laptop is working now! Thank you HP support! No more black screen and it only took a few seconds and didn’t have to pay anyone to fix it for me!
+oBeewan kanoBee I am glad to know that the video has helped you fix the issue.
$800 for the computer it lasted 6 months, sent to HP they fixed it and it lasted another 6 weeks, sent to HP again had to pay $300 and it lasted only another 6 weeks. Needless to say, I will not be purchasing an HP laptop again.
Same
+Trumaine Dean thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
@@HPSupport copy and paste crap
Same. Atleast yours lasted 6months.
Hp laptop isn’t good
My friend I can't thank you enough, you saved my money, keep up the good work
+Kshitij Kumar Glad to know that the video has helped you fix the issue!!
The first step worked for me. Thanks, very helpful.
Just bought mine, now watching this after 1 boot. wtf
+Josh thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
@@HPSupport It did't help !!!
HP Support it does not work for me all these steps don't plz have u got another way
@@SpizNitrate took mine back and bought another brand.
Yes jus had mine for 4 months and it won't come on. Blank screen 🥺
Thank you for this video. I removed the RAM and inserted them back just like you did and that solved the problem. Now my screen is back on and everything is working fine. Kudos to you
+Ibrahim Oladipo I am glad to know that the video has helped you fix the issue.
I changed my Ram and my laptop on but didn't boot. I removed the new Ram and put back my old Ram. Still the same thing, it's blank. What can I do to solve this issue
Thanks a lot man it worked for me doing the 1st step, you earned a new sub!
Hi there, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Thank you! The third step worked for me.
I’m so upset! My laptop just randomly started tripping then now I can’t get off the black screen at all
+Jane LikaDiamond thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
HP Support mine isn’t the same type of laptop as in the vid it’s charging yet not opening
What happened u fix it ? What was the problem?
@@thefakezoro4882 I ended up taking it to a tech and he told me it was the hard drive. He fixed it for $20 😂 hp support sucks
@@janealvarez6216 same it was the hard drive
Really helpful, i can resolve my issue... thanks a lot!! I restarted the BIOS and my laptops comes to work perfectly!!
+Edgar Sanchez Glad to know that the video has helped you fix the issue.
@@HPSupport my laptop has got some noise after clicking restart, is this normal?
My Bios reset but the screen is black again
Thank you so much. This video helpsme fix my new hp laptop. When i pressed the windows and B keys and power. Bios popped up and that's it! It works! God bless your knowledge to share it with us.
Hi Mimi, thanks for contacting!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support!
The notebook used in the video is HP Specter Notebook!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
I can’t believe you’re monetizing this video. True example of making a problem and selling the solution.
When I open my laptop, it appears the loading screen and takes forever ,and then nothing happens.
+Joe Abbas Jr thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
The same thing is happening to me. And this video does not help
U have to do startup repair to fix it
Mine tok
Prabhnoor KAUR jeez man calm down
I skipped step 1 thought that it will not work. But later I tried it and it worked. Thanks HP ❤
Thank you so much for this video
I am completed 3rd step and my laptop is working now 🙏
+Alim shaha 123 Glad to know that the video has helped you fix the issue!!
The third step helped me a lot. Couldn’t be able to start the screen but now I can. Thanks mate
+C O N F U S I O N Glad to know that the video has helped you fix the issue.
Thank you! Working from home and got the black screen this morning. I appreciate this fix on here, as I didn't have to call in and wait on hold.
+Shannon Pool I am glad to know that the video has helped you fix the issue.
I was tryna install some OS but way before I had done something that made it so like half of the bios was more plain, and it’s an old model so I don’t know if I can download the bios repair software on a usb please help!
Removing and reinstalling the internal battery fixed my issue. Thank you!
Thank you this happens every now and then when I've worked it a bit too hard i would be on my gaming computer but unfortunately its motherboard fried
None of the steps worked
+NaxiNiliamNus Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
@@HPSupport well if you would make a reliable product then we wouldnt have to go through all of this.
For me it did
HP Support that link is just telling us the same thing the video did. How is that helpful?
@@HPSupport If you made better products Maybe you could gain more money... Like what the hell... I bought a db0031nv notebook and it was running extremely fast at the begin...But now? Its very slow... AND I BOUGHT 3 DAMN MONTHS AGO! I WASTED 500 FUCKING $!
Reinstalling the memory solve the problem for me! Thank you very much!
I had this problem after replacing the bottom case of the laptop.
Hi Marcel, thanks for contacting HP Global Social Media Support!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Wow reseting the BIOS actually helped BIG THANK YOU BRO!!!! my lcd screen is back on and working normally
Definitely saving this bruh, had to find a good video before class started, this one is just amazing, first 27s in the video and it already helps 🙌🏾🙌🏾
+VLux Glad to know that the video has helped you fix the issue!!
This video was a HUGE help!! Thank you!
+Randy Welch I am glad to know that the video has helped you fix the issue.
Recovering the Bios worked. You just saved my day! Yhank you. ❣️😘
Thanks you so much it works and ur the best company of laptop love you hp company u have great team for laptop solution
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
"If screen remains blank, then threw it off window"
+A_ Assassin thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
@@HPSupport STOP COPYING AND PASTING THE SAME REPLY
@@rudrakumarsingh2369 its a bot.
@@rudrakumarsingh2369 beep boop, its a bot
For more information for hp laptop watch out this link : ruclips.net/video/mdePCBDFIz0/видео.html
I completed the first step, just before plugging into an external screen, and it worked! Thank you.
Yes, same for me step 1 fixed it
+Marc Cushing Glad to know that the video has helped you fix the issue.
@@HPSupport mine didn’t work and my hp laptop does not have a removable battery:(
@@HPSupport by doing the first step
Will it lose memory
Thank you. Your instructions have got me going again
Hi Helen, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thanks HP for this amazing Video. It solved my problem even though I use a Lenovo Laptop. 👍🏻
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that it is working!
However, the steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
That fixed it, thanks. I like the older PCs. Much less hassle.
+Ess I am glad to know that the video has helped you fix the issue.
Thanks for the video. It helps me to solve the issue regarding the black screen issue during these lockdown days 😍
+Shafeeq Haris I am glad to know that the video has helped you fix the issue.
Thank you so much i was so worried about the documents and assignments in my computer
Hi Franck, thanks for contacting!
We are delighted to hear the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Wow.. Step one and the issue is solved,.....
Thanks magic man ❤
subscribed 🎉
Thanks. This is useless. Just lost an afternoon of work
+BBQ&Bikes Use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
confirmed: useless! I'm done with HP
Thank you so much, reseating the modules helped me out
+Shiretoko I am glad to know that the video has helped you fix the issue.
What do you mean reseat the modules? i have a brand new HP chromebook 14 inch and it blacks out. Thanks for any Tips you have?
Reseat the memory modules worked for me, thanks a lot 🙂🙏
Never have I been happier to hear my laptop fans running and letting me know the laptop is working.
This just happened to me, the fan is running fast but the screen is still not showing anything.. will it ever come on??? how did you fix yours???
@@TsarOfRuss The first solution worked for me
@@TsarOfRuss did it end up turning on? Mine is currently having the same issue
@@John-uj8rg No, they changed the hard drive entirely
You are genuis. Omggggggggggg. We literally freaked out. Tried every step of yours. Came to the last step. So freaking frighten. But after doing the last step. Omg. My laptop started working. Thank you so much❤
+Radha Tulsian Glad to know that the video has helped you fix the issue.
Step 1 worked for me, thanks a lot. Thumbs 👆. Liked & subscribed.
+Niroop J I am glad to know that the video has helped you fix the issue.
Thanks so much the very last one work and I did not planned on pulling my laptop again but it works I appreciate it
Thanks, the window, B and power button at the same time worked for me. Thanks
Thank you sooo much for helping me in start up of my laptop
+DS LAND I am glad to know that the video has helped you fix the issue.
I saw a lot of hate comments and the guy replying is so chill 😔💔
I'm gonna tell him
Thank you very much, this definitely helped🙌🏾🙌🏾 after watching many different videos.
Hi Janice, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
U saved my life I was fricking out and scared that I might have accidentally deleted all my mom's work from her laptop but now the laptop works perfectly good
+Chloe The first Glad to know that the video has helped you fix the issue!!
Excellent, bios reset worked for me. Thank you thought I had lost 4 years of data
+Adam Miles I am glad to know that the video has helped you fix the issue.
Thanks! This helped a lot and was explained very well. Just in time for online learning
+The Mob Fighter Glad to know that the video has helped you fix the issue.
@@HPSupport hello
the method of removing battery and plugging the power connection (on the second time laspse)worked for me
but i have removed the battery
what to do with it?
shall i reinstall it?or just leave it ? too many questions
@@srijanadh2303
Easy...
Step 1: Break your phone
Step 2: Replace your phone
Step 3:
Same. Do I put battery back in?
@@srijanadh2303 the battery keeps the laptop alive if you disconnect it so you can just leave it like that if you won't disconnect it but if you want plug it in
Thank you it’s wasn’t any issue u showed but press windows ,b and power button helped trurnign my pc on
Thank you so much, the video worked, i was able to fix my laptop. And i even used the fourth or third method
This was incredibly useful thanks!
+ToyBeck You're most welcome.
While I appreciate there being trouble shooting videos, the issue lies with the fact that I shouldn't have to jump through hoops for a nearly $1,000 laptop to function properly. Within less than a month of owning it, my HP Pavilion has had TWO of the fatal errors that are allegedly caused by windows:
First the infinite repair loop which forced me to factory reset the computer (when I called HP support, they tried to claim my year long warranty had expired despite the fact I had only owned the laptop for fifteen days at that point). Since then, my laptop has been black screening and inverting monitor colors. I did the trouble shooting method of updating the drivers. Now, merely a total of 25 days of owning this wretched thing, it's doing the black-screen-with-cursor error.
No amount of troubleshooting has worked so far.
My lenovo of seven years never gave me as many problems as this HP has in the mere weeks I've owned it.
A product so expensive should never be so faulty that it causes a college student to agonize over fixing it/retrieving homework from it until 3 in the morning.... it's a bit ridiculous, really....
+1 01 thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
Your comment really scares me because i just bought it over two months ago and while working it just turned to a black screen w a cursor thankfully restarting the bios resolved the issue but i really dont want it to happen again.
@@HPSupport Hello HP, I bought this expensive HP Spectre 360 laptop and after awhile it started to run very slow, so I decided to run the Tron Script to clean it, Once tron script was done, after reboot I see keyboard keys are lid but there is black screen and it takes forever to start or me just keep pressing all keys on the keyboard. Please assist. Thanks.
@@izik6894 same
@@HPSupport thanks HP, very cool
Dude thank you so much you have saved my life and my laptop's life ❤
+Mr_Tuna Glad to know that the video has helped you fix the issue!!
My elite book has been going off on its own even when it still have battery health. It comes on after I plug it
It literally worked 🎉❤ Thank you hp is my favourite laptop company❤🎉😂
I kept my laptop on sleep mode and forget to shut it down , and didn't use it for a month and few weeks ago I wanted to attend my class it didn't start I tried literally everything but nothing worked , my parents didn't knew Caz if I tell them they will remove me from the house 💀 Because it's a new laptop....THE 3RD STEP CHANGED MY LIFE I LUV THIS AH THANK YOU SO MUCH
+Kim Seokjin I am glad to know that the video has helped you fix the issue.
I did that same (sleep mode but not shutting down) but for like few days cause I didn't want to lose my unfinished assignments :DD now the screen's black and my exam week just started :D nothing seems to help lol
Update 11.05.2021
I just got my computer back from a repair. The whole mainboard had to be changed :DD
THIS SAVED MY LIFE, THANKS😭😭💜
+Jasmin Sonderegger I am glad to know that the video has helped you fix the issue.
Nice answer bots haha
Thanks bro this really helped me out. It booted again ~ you have my deepest gratitude.
Hi Drikus, thanks for contacting!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
omg omg omgggg thank youuu 😭❤❤❤❤💀😭 I can't believe it actually worked..
+sweet. xenn Glad to know that the video has helped you fix the issue.
me too its really worked and thank you very much
The first step worked for me, thanks man :)
+Joline Taylor I am glad to know that the video has helped you fix the issue.
HP Support Help! i have an envy notebook and i was playing the sims 4 and it frozen for a few minutes. so i pressed on the power button for 5 seconds. what else should i do?
@@soccermom6456 press ctrl+alt+delete this will open task manager and click on sims 4 (in the task manager)And end task this will work 100%
our hp laptop now is working after following this tutorial actually after the first step execution! thank you
Hi Maegan, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue.
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
I thought it won't work at first but in step 1 itself it came sir, very thanks for this useful video
I can't believe it, My laptop woke up at last from deep sleep! Now, I'm waiting till everything goes back to normal - I'll keep you updated on this anyway...many thanks guys!
+Mon Anteza Please let us know how it goes.
Can you give us an update now? What happened to your laptop?
Yet another BOT
It worked :D thank you very much hp!
+Pittsburgh Line Railfan I am glad to know that the video has helped you fix the issue.
Good
Wow thx a lot I did first step and it worked idk what had to do with out you're support
Hi there, thanks for contacting!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Thank you, i resolved this problem, very helpful video
Step 3 worked for my HP Paviliion x360 laptop. Held Windows, B button, and Power button for 1 second, and 30 seconds later the BIOS image screen popped up. Thank you HP!
+Dean Kindig I am glad to know that the video has helped you fix the issue.
what do they mean by connecting laptop to wall outlet. can u explain
@@danishahmed8312 the charge cable but in the wall , watch the video
Very helpful video! I did not think there was hope for my laptop.
+Petroné Louw Glad to know that the video has helped you fix the issue.
Me too to be fair. 👍 Though my laptop from day one was never right, fault with regards the battery too, I've to have it plugged in literally all the time for it to work. 🙈🤔
Thank you so much the last step really helped 🙏
+Universal Gqom Glad to know that the video has helped you fix the issue!!
Thank Dear, I was in trouble and your solution to connect to TV was not at all triggered in my mind and your video helped me
Hi Manohar, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thank you so much The first step worked The best
+Axelandru_yt I am glad to know that the video has helped you fix the issue.
M
THANK YOU SO MUCH!! 🔥🔥
+- hyperemily I am glad to know that the video has helped you fix the issue.
Thank you very much. I don't know what to do. One again Thank You HP
None of these worked, all that happens is the fan grinds and it gets really hot. Fuck HP!
+Planet Random Please perform the steps mentioned under this document to fix this issue: hp.care/2nP35Ti
same thing as mine black screen and power and adapter lights turns on but it only hums fan sound still black screen and the back of laptop at right side gets hot as fuck and my tech friends told me it might be problem on mother board.
+ThyDarkest ShallTear thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
One of the worst laptop is HP
Mine has inbuilt battery 🔋So I just turned it off and waited for some minutes before turning it on. It worked.
Mine isn't
Wajiha Imran might should get that fixed then lol
I spent all day trying to figure out what happened to my pc......then I saw this video went all the way to step 4.lost hope at this point....I switched the ram sets......now it works...thank you so much🙏🙏🙏
Hi there, thanks for contacting!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Thanks a lot! I got my screen showing up after disconnecting the cable and holding the start key for 15+ seconds.
I didn't remove the battery because the battery wasn't removable through the latches.
To further add, I was using the laptop for the first time in 3+ months.
I had dual boot Windows+Ubuntu installed, and after I switched it on, it ran the routine checkdisk task.
Hi Ali, thanks for contacting HP Global Social Media Support!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
THANK YOU SOOO MUCH!!! IT RELLY HELPED!!!! I thought my compiuter was dead and after doing the fist step it turned on!!!! I'LL SUBSCRIBE YOU RIGHT NOW!!! THANK YOU SO MUUUCHH!!!!
+Hellen's world I am glad to know that the video has helped you fix the issue.
My laptop finally opened, thank you sm T^T
+Kharmeena Vista Glad to know that the video has helped you fix the issue.
@@HPSupport your computers are garbage make them work properly
THANK YOU SO MUCH IM LITTERALY GONNA DIE IF I DIDNT FIX THE LAPTOP THANK YOUUU I OWE YOU MY LIFE
Thank you, it's a great video it was very helpful😊
Thank you!! U just saved me from my dad lol
+MrPhoneClick C# I am glad to know that the video has helped you fix the issue.
How TF am I supposed to go to the website and install new drivers, if I can't FN see the screen?
+:Unkle: Quester. thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
@@HPSupport Completely ignoring the question i see
go on safe mode with network
@@KarmaticLunacy its a bot and it replies to every comment that has certain keywords
@@nicklisgaras5333 i know i just like the funni comment