Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support

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  • Опубликовано: 6 июн 2024
  • In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease.
    Chapters:
    00:00 Introduction
    00:23 Open the HP BIOS Update
    01:23 Automatically update BIOS
    01:31 Restart computer
    01:38 Complete BIOS update
    For other helpful videos go to / hpsupport .
    More support options for your HP device are available at hp.com/support.
    For step-by-step guidance, connect with our Virtual Agent: virtualagent.hpcloud.hp.com/?...
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    This video was produced by HP.
    Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
    • Restore the BIOS on HP...
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Комментарии • 6 тыс.

  • @vanshikasood2086
    @vanshikasood2086 2 года назад +3

    This video just saved my life...as my laptop got turned off automatically and couldn't turn it on again i did this and now it is working.. thank you so much!!

    • @HPSupport
      @HPSupport  2 года назад +1

      +vanshika sood Glad to know that the video has helped you fix the issue!!

  • @Chamil.Bandara
    @Chamil.Bandara 2 года назад +39

    Dear HP thank you very much for this video. It worked immediatly after the key combination. It was very help full and really appreciate this kind of videos. HP laptops are always best. My Oldest(2012) HP laptop still working. :)

    • @HPSupport
      @HPSupport  2 года назад +8

      +chamil bandara Glad to know that the video has helped you fix the issue.

    • @pomaranczowamamba9200
      @pomaranczowamamba9200 2 года назад

      @@HPSupport c6f

  • @naveedahmad6728
    @naveedahmad6728 Год назад +2

    I dual booted Ubuntu and later removed it's partition. I had some trouble with the grub. After watching many RUclips videos, your's was the one which helped. Thank you so much. You are a hero.

    • @HPSupport
      @HPSupport  Год назад +1

      Hi Naveed, thanks for contacting!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @bellezaservices7164
    @bellezaservices7164 3 месяца назад +1

    After watching over 20 other videos regarding the "Preparing Automatic Repair" loop I was experiencing and none of them working, your step by step communication worked seamlessly!
    With love and gratitude!

  • @davsdf1
    @davsdf1 4 года назад +22

    Thanks for this, it worked and now I'm reinstalling all back into my mother's computer that I just received unresponsive. She sounded so worried when she called me not knowing why her computer didn't start. Thanks again HP.

    • @HPSupport
      @HPSupport  4 года назад +2

      +davsdf1 I am glad to know that the video has helped you fix the issue.

  • @ladyashleytheironunderneat5363
    @ladyashleytheironunderneat5363 Год назад +18

    Brilliant! I had no idea what to do to get my screen to come on, and this saved me. This is the only video that helps! Within 3 seconds of pushing buttons my screen was on and all worked perfectly. Thank you🙏

    • @HPSupport
      @HPSupport  Год назад +2

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

    • @khatakstargamer
      @khatakstargamer 3 месяца назад

      Kuch reset to nhi hota na

    • @j.lietka9406
      @j.lietka9406 2 месяца назад

      Interesting name Ms Ashley ❤

  • @marialabaro783
    @marialabaro783 Год назад +2

    This is already posted 6 years ago yet it still works! You saved my life there. I really didn't know what to do until i found this video. Thank you so much!

    • @knit3
      @knit3 Год назад

      Unfortunately it didn't work for me 😢

    • @HPSupport
      @HPSupport  Год назад +1

      Hi Knite, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue in restoring the bios of your computer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to recover your computer: bit.ly/3h4TQ3j
      Binu_HP Social Media Tech Support

    • @knit3
      @knit3 Год назад

      @@HPSupport I followed the instructions for the BIOS recovery and after I clicked enter on the recovery 500 screen or whatever it said preparing automatic repair and I still have no idea what to do or any other working computer to fix create a USB with, please help me if you can

    • @HPSupport
      @HPSupport  Год назад

      Thanks for the reply.
      Please try using HP Cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
      Binu_HP Social Media Tech Support

  • @quequecoyas
    @quequecoyas Год назад +18

    Thank you so much for this information. You made everything so simple for me and my family to fix the HP laptop we use. Have an amazing day!! =)

    • @HPSupport
      @HPSupport  Год назад +3

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @sirajmuhammad8263
    @sirajmuhammad8263 2 года назад +6

    Thank you Hp team...
    I have waited for 1 hr due to this bios updation...
    After seeing this video only i could sleep well & fix my lap's problems.....
    Good job ,keep posting like this videos in future too

    • @HPSupport
      @HPSupport  2 года назад +1

      +Siraj Muhammad Glad to know that the video has helped you fix the issue!!

    • @genesisarcherrivera2323
      @genesisarcherrivera2323 Год назад +1

      it could take an hour??? i mine lasted for more than 20 minutes i tought it froze and restarted it and now its only black screen help how to fix??

  • @binod1042
    @binod1042 3 года назад +287

    This Video have Literally Saved My life 😱 ! My laptop was at black screen due to the bios update and one thing more" I WILL NEVER UPDATE MY BIOS AGAIN" NEVER NEVER

    • @HPSupport
      @HPSupport  3 года назад +43

      +Binod Shakya I am glad to know that the video has helped you fix the issue.

    • @binod1042
      @binod1042 3 года назад +7

      @mike williams yes ! When i tried to do my BIOS update !!

    • @ramawadhyadav8448
      @ramawadhyadav8448 2 года назад +4

      Sir you just saved my life appko humasha happiness mila

    • @JonnyForThe3
      @JonnyForThe3 2 года назад +7

      My father had a Lenovo IdeaPad Flex 5, and he had a BIOS update. After installing it, his laptop wouldn't even power on.

    • @JonnyForThe3
      @JonnyForThe3 2 года назад +5

      Be sure to see a professional before installing a BIOS update.

  • @jayayo6392
    @jayayo6392 8 месяцев назад +1

    Literally! Thank you so much. I had online assignments due tonight and my screen wouldn’t turn on. This fixed it!

  • @sanjinos
    @sanjinos 6 месяцев назад

    MY HEART DROPPED WHEN I SAW STOP CODE BIOS ERROR!!! THIS VIDEO LITERALLY SAVED MY LIFE THANKYOU SO MUCH HP FOR PROVIDING TUTORIALS I HAVE ESSAYS DUE MIDNIGHT LMFAOOOOOO

  • @taekookiekim777
    @taekookiekim777 9 месяцев назад +2

    OMGGG THANK YOU SO MUCH 😭 YOU'RE A SAVIOUR 😭😭 I was freaking out so badly but the problem is SOLVED now !! 😭❤

  • @stephaniesmith5454
    @stephaniesmith5454 5 лет назад +155

    I love how simply you have put this video together. I feel like I could give this to someone with no tech literacy and they would be fine

    • @HPSupport
      @HPSupport  5 лет назад +15

      +Stephanie Smith I am glad to know that the video was very useful to you.

    • @blackwei3299
      @blackwei3299 2 года назад +4

      @@HPSupport for me too, this feature is actually i think on 2017 or 2018+ laptops or desktops, in my case i have an 2020 desktop, i cant say the model or yt delets my coment

    • @harrietgarner400
      @harrietgarner400 2 года назад +1

      I was about to cry because I paid Alot for my computer and it is not very old... Thank you so much, I had already taken the back off and watch a good many videos to get my screen to working again... Bless ya >

    • @z5tm
      @z5tm 2 года назад +1

      @@blackwei3299 works on 2015 laptop too

    • @blackwei3299
      @blackwei3299 2 года назад

      @@z5tm yeah, but not all laptops

  • @rejoybiswas9536
    @rejoybiswas9536 2 года назад

    My hp notebook using for office work was stuck in BIOS update even after the progress was 100%. Waited for more than 2 hours nothing happened. After this saw this video and used the mentioned 1st solution now. And this solution worked. Thanks Hp support for the solution.

    • @HPSupport
      @HPSupport  2 года назад +1

      +rejoy biswas Glad to know that the video has helped you fix the issue!!

  • @paulwhite-ns3wl
    @paulwhite-ns3wl Год назад +2

    Thank you, thank you, thank you. An older guy with limited computer knowledge had no problem with you easy instructions. I thought i was going to have to buy a new computer

    • @HPSupport
      @HPSupport  Год назад

      Hi Paul, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @pascal.visser
    @pascal.visser 3 года назад +17

    Thanks man! This really helped me out! I can access my laptop again! :D

    • @felixkfriju2649
      @felixkfriju2649 3 года назад

      Those this delete our data from system?

    • @zuki6000
      @zuki6000 2 года назад

      @@felixkfriju2649 no its not

    • @felixkfriju2649
      @felixkfriju2649 2 года назад

      @@zuki6000 ok

    • @HPSupport
      @HPSupport  2 года назад +1

      +Pascal Visser Glad to know that the video has helped you fix the issue.

  • @ut561
    @ut561 2 года назад +35

    I didn't need this info now, BUT I really like how this video was done. Usually videos have some long annoying intro, distracting music, or some guy trying to be funny. However this was was simple, easy to following, and right to the point. Good job to whoever made this video. It makes me want to run out a buy an HP computer ;) (Really I do like them!)

    • @HPSupport
      @HPSupport  2 года назад +2

      +Dave Glad to know that the video was so useful to you!!

    • @endrage22gamer
      @endrage22gamer 3 месяца назад +1

      ​@@HPSupportI recently changed my hard drive and now the bios doesn't exist in my computer can u help

  • @iliasuabdul-sammed9558
    @iliasuabdul-sammed9558 3 месяца назад

    Can't thank you less @Hp. Immediately I saw the 7 years ago on your upload I was like this wouldn't be useful to me but to my amazement it worked perfectly well.
    Thank you for restoring my less than a week old new laptop.

  • @klxviii
    @klxviii Год назад +2

    Oh my god i thought i broke my laptop I've been trying to find a solution and came across this video what a life saver thanks a lot I don't know much about tech stuff so yeah glad i have an HP laptop

    • @HPSupport
      @HPSupport  Год назад

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @hooligan.com3110
    @hooligan.com3110 2 года назад +6

    Oh my God thank you so much for this simple fix. I have an allinone hp and all the other videos said to take the back off and mess with parts and remove the bad part. I'm not the type that would do that and just doing what you said brought up a bios system. You saved me alot of money.

    • @HPSupport
      @HPSupport  2 года назад +1

      +Julie domac Glad to know that the video has helped you fix the issue!!

  • @adam-izer6385
    @adam-izer6385 3 года назад +11

    This was the only video out of the 50 i watched that helped. Thank you so much.

    • @HPSupport
      @HPSupport  3 года назад +3

      +ADAM- IZER I am glad to know that the video has helped you fix the issue.

    • @Uniquemiles143
      @Uniquemiles143 3 года назад +1

      Will this help for HP touchsmart 310 pc? I’m trying to find solutions!!!!

  • @infamous_o0783
    @infamous_o0783 Год назад +22

    2020 and still working. Y’all saved me 😭😭 I thought my laptop was done for. It’s the second time I had laptop returned due to manufacturing issues and I didn’t know if I was gonna get a new one this time 🙏 thank you

    • @HPSupport
      @HPSupport  Год назад +3

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

    • @divineprince4337
      @divineprince4337 11 месяцев назад

      Pls what did u do to get ur laptop from being blank 😢😢

    • @CHAMPDOGZ
      @CHAMPDOGZ 10 месяцев назад

      It used to work for me ever since I upgraded to windows 11 every update I had to do this, but this last update the other day it doesn't work for me anymore any other sequence? I hate windows 11 btw

    • @msufyan_art
      @msufyan_art 7 месяцев назад

      How much time it takes?

    • @mithudas8440
      @mithudas8440 Месяц назад

      ​@@CHAMPDOGZ hey how did u check whether u have original windows or not

  • @deborahdamon8536
    @deborahdamon8536 Год назад

    Thank you so much. It didn't seem like it was working but I saw the screen change slightly and released the windows and b keys and the recovery screen popped up. So grateful!

    • @HPSupport
      @HPSupport  Год назад

      Hi Deborah, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @uttamDas-hq2ox
    @uttamDas-hq2ox 2 года назад +3

    Thank you so much ! It's fixed all my issues with my laptop

    • @HPSupport
      @HPSupport  2 года назад

      +uttam Das Glad to know that the video has helped you fix the issue.

  • @tprince361
    @tprince361 5 лет назад +5

    Awsome video mate, it worked on the first go for me 👍👍👍👍

    • @HPSupport
      @HPSupport  5 лет назад +2

      +Troy Prince I am glad to know that the video has helped you fix the issue.

  • @iFEAR19
    @iFEAR19 8 месяцев назад

    It actually works! Many thanks to the HP Support team.

  • @legendlavi838
    @legendlavi838 2 года назад +2

    Thank you so much for such wonderful videos 😁🙏

    • @HPSupport
      @HPSupport  2 года назад

      +Little Govinda You're most welcome!!

  • @ashelygordon7827
    @ashelygordon7827 4 года назад +5

    Definitely worked on my end , thank you

    • @HPSupport
      @HPSupport  4 года назад

      +Ashely Gordon I am glad to know that the video has helped you fix the issue.

  • @swadha007
    @swadha007 3 года назад +9

    This just really helpful ,I have lots of work to do and suddenly I had face this issue but this really works ,cuz I m not technical person but despite I could have fix by myself without wasting my time

    • @HPSupport
      @HPSupport  2 года назад +3

      +swadha007 Glad to know that the video has helped you fix the issue.

    • @anushkagoel5282
      @anushkagoel5282 Год назад

      Hey...will this also erase all the existing data in your pc??

    • @swadha007
      @swadha007 Год назад

      @@anushkagoel5282 no anushka

    • @anushkagoel5282
      @anushkagoel5282 Год назад

      @@swadha007 thankyou 🥺

  • @reyparker9917
    @reyparker9917 Год назад +2

    Thank you so much for the tips man, appreciate it🙏🏻👍🏻💙

    • @HPSupport
      @HPSupport  Год назад +1

      Hi Rey, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video was so useful to you!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @unknownuser1.0
    @unknownuser1.0 2 года назад +4

    Thank so so very much for this video, HP Team!
    It did work on my sister's laptop. Thanks a million! ❤

    • @HPSupport
      @HPSupport  2 года назад +1

      +Jenny Glad to know that the video has helped you fix the issue!!

  • @mananahomer905
    @mananahomer905 2 года назад +4

    You're a lifesaver, thank you.

    • @HPSupport
      @HPSupport  2 года назад

      +Manana Homer Glad to know that the video has helped you fix the issue.

    • @geovannygarcia2223
      @geovannygarcia2223 2 года назад

      @@HPSupport al hacer eso no se borra nada de lo que hay guardado en el disco?

  • @derschweiger22
    @derschweiger22 2 года назад +6

    Thank you so much! Error came out of nowhere and this fixed all my issues with my laptop.

    • @HPSupport
      @HPSupport  2 года назад +1

      +Max Schweiger Glad to know that the video has helped you fix the issue.

  • @pauljung7611
    @pauljung7611 Год назад +1

    Wow this really worked I had problems starting my computer after the update and upgrade. I did watched this and it really helped me get the computer back now running.

    • @HPSupport
      @HPSupport  Год назад +1

      Hi Paul, thanks for contacting!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

    • @bilalmaishanu2338
      @bilalmaishanu2338 Год назад

      @@HPSupport pls i was trying to update my hp elitebookx360 from windows 10 to windows 11 the setup went all the way to 22 percent and then the screen went black now the computer start on but wont display anything the fan is also workin very fast pls i need help asap

    • @jedo2011
      @jedo2011 Год назад

      Mine is staying black and just the caps lock button light flashes. I'm doing it over and over

  • @ProGamingProphecy
    @ProGamingProphecy Год назад +2

    Thank you, it went straight to "The System BIOS is being recovered" - HP OMEN 17 (2019 Edition). Disclaimer: When the BIOS finished recovering and everything completed, my laptop went into an endless black screen. I had to press down the power button and then waited 60secs, turned on the laptop and I am now back to desktop, perfect, thanks!

    • @HPSupport
      @HPSupport  Год назад

      Hi there, thanks for contacting!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

    • @genesisarcherrivera2323
      @genesisarcherrivera2323 Год назад

      mine after everything was updated when it said it will restart after that the screen went black and nothing happens to it until now

    • @ProGamingProphecy
      @ProGamingProphecy Год назад

      @@genesisarcherrivera2323 Did you manually power it off and then power it back on? Does it work now?

    • @HPSupport
      @HPSupport  Год назад +1

      Thanks for the reply.
      Please perform recovery as mentioned here to fix the issue:
      1. Shutdown the computer.
      2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
      3. Press F11 once for System Recovery.
      4. Choose the Keyboard Layout.
      5. Click on Troubleshoot.
      6. Go to Recovery Manager and click on System Recovery.
      Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer.
      Binu - Social Media Tech Support

  • @ZzzRoofus
    @ZzzRoofus 2 года назад +6

    It's a miracle! Thought my computer had a hardware error. This worked!

    • @HPSupport
      @HPSupport  2 года назад +1

      +Adam Glad to know that the video has helped you fix the issue!!

  • @martinicc5317
    @martinicc5317 3 года назад +11

    Its working perfect, thank you very much.

    • @HPSupport
      @HPSupport  3 года назад +2

      +MARTINI CC I am glad to know that the video has helped you fix the issue.

  • @sahralibre2809
    @sahralibre2809 Год назад +1

    Thank you for the very precise steps!

    • @HPSupport
      @HPSupport  Год назад

      Hi Sahra, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video was so useful to you!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @user-tz2ux9vg8i
    @user-tz2ux9vg8i Год назад

    I thought I couldn't use my laptop anymore but thanks to you it worked again. thank you very much for your video. 🥰

    • @HPSupport
      @HPSupport  Год назад +1

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

    • @soumiabenchikh3326
      @soumiabenchikh3326 Год назад

      Did you lose your data ?

    • @user-tz2ux9vg8i
      @user-tz2ux9vg8i Год назад

      No.

  • @Astralific
    @Astralific 3 года назад +39

    Thank god and the person who took the time to make this. This happened to my $900 HP pavilion laptop and I was scared and didn’t know what to do until this video came along. Thank You!

    • @HPSupport
      @HPSupport  3 года назад +1

      +Mighty Cookie I am glad to know that the video has helped you fix the issue.

  • @randeepsran5024
    @randeepsran5024 2 года назад +18

    This video is life saviour. Can't thank you enough 🙂

    • @HPSupport
      @HPSupport  2 года назад +1

      +Randeep Sran Glad to know that the video has helped you fix the issue.

    • @Ghostrider-gz1tf
      @Ghostrider-gz1tf 2 года назад

      @@HPSupport stuck on flash boot

    • @frontedge7375
      @frontedge7375 Год назад

      @@Ghostrider-gz1tf +Randeep Sran Your welcome

    • @bubythakur-go9pp
      @bubythakur-go9pp 5 месяцев назад

      Stuck flash boot

  • @laggovich
    @laggovich 2 года назад +1

    Damn this saved my life, I had a bluescreen loop at the start of my hp omen 015 laptop (Windows 11 installed) and I did this and now it works prfectly fine, Thanks hp this vid saved me !

    • @HPSupport
      @HPSupport  2 года назад

      +LAGGOVICH Glad to know that the video has helped you fix the issue!!

    • @lakshmigullwade6880
      @lakshmigullwade6880 Год назад

      Does it take more time to restart?

  • @slvnjd
    @slvnjd 4 месяца назад

    THIS WAS 7 YEARS AGO BUT STILL FUNCTIONING THANKYOU SO MUCHH !!!😭🙏🏼 I WAS REALLY SCARED ABOUT MY LAPTOP BECAME BLACK AND MY BIOS NEED AN UPDATE BUT I DONT KNOW HOW BUT BECAUSE OF THIS VID MY LAPTOPS BACKKK 🙌🏻🙌🏻🙌🏻

    • @HPSupport
      @HPSupport  4 месяца назад

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Regards,
      HP Support

  • @drd3702
    @drd3702 4 года назад +23

    You guys are awesome!!! thank you so much, I was about to look for screw driver and a new ram

    • @HPSupport
      @HPSupport  4 года назад +3

      +Dr D I am glad to know that the video has helped you fix the issue.

    • @drd3702
      @drd3702 4 года назад +1

      HP Support it did thank you guys, but i still don’t understand what causes the problem of my ‘hp hs04’ failing to turn on and the caps lock light continuously blinking 3.2 times. If you could help again I would be able to prevent it in the future. Thanks

    • @talhamehar1884
      @talhamehar1884 4 года назад

      My Computer says "NO Bootable Device Found". Should I do the same?? Or Try Something Else.

    • @prashantgupta43905
      @prashantgupta43905 3 года назад

      @@talhamehar1884 Make a bootable USB flash drive of windows and boot your computer from the USB. Then install windows in it.

    • @oopsiehehehehehe
      @oopsiehehehehehe Год назад

      I’m crying it not working 😢

  • @jaimemozas2452
    @jaimemozas2452 5 лет назад +3

    Thank you! :D

    • @HPComputingSupport
      @HPComputingSupport 5 лет назад +1

      +Jaime Mozas I am glad to know that the video was useful to you.

  • @kornelijejuranic4432
    @kornelijejuranic4432 3 месяца назад

    Thank you! Thank you! Thank you! Thank you! And thousand more thank you! This is a life saviour! Keep up the good work!

  • @joapd3559
    @joapd3559 Год назад +1

    thaafter that lap top stop working for a few month i wanted to see if i find a video on how to fix it watch a lot of video and nothing work after watching u video it work thank you so much

    • @HPSupport
      @HPSupport  Год назад

      Hi Joa, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @anthonyocranZilch
    @anthonyocranZilch 3 года назад +25

    It worked perfectly after I had this difficulty.Thanks a lot for sharing.

    • @HPSupport
      @HPSupport  3 года назад +2

      +anthony ocran I am glad to know that the video has helped you fix the issue.

    • @azucenziaflanders594
      @azucenziaflanders594 2 года назад

      @@HPSupport I tried this and it did not work, what should I try next?

  • @windestruct
    @windestruct 3 года назад +58

    This saved my mom's computer

    • @HPSupport
      @HPSupport  3 года назад +7

      +WinDestruct I am glad to know that the video has helped you fix the issue.

    • @navinprakash860
      @navinprakash860 3 года назад

      Any problem occur (MOTHERBOARD) in bios update?????
      Please reply

    • @windestruct
      @windestruct 3 года назад

      @@navinprakash860 It worked for 2 months, then the whole motherboard f***ed up and we gave it to warranty

    • @comicbob8221
      @comicbob8221 3 года назад

      @@HPSupport for mine it stucked in initializing and it is not showing further thing while updating we have to off our anti-virus is it necessary?plz reply Me I am very tense now

    • @rollyy0
      @rollyy0 2 года назад +2

      @@comicbob8221 me too it's stuck at initialzing

  • @ishmaelokine3189
    @ishmaelokine3189 8 месяцев назад

    Bro you literally saved my life I don't know how to thank you broooooooooooooo u're a life savereeeeeeeer

  • @meeraalim91
    @meeraalim91 2 года назад

    Thanks a lot lot and a lot more man. You just saved my life there.

    • @HPSupport
      @HPSupport  2 года назад

      Hi Meer, thanks for contacting HP!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - HP Social Media Tech Support

  • @nicolefrederico418
    @nicolefrederico418 3 года назад +4

    This was SO helpful thank you!!!!

    • @HPSupport
      @HPSupport  3 года назад +1

      +Nicole Frederico Glad to know that the video has helped you fix the issue.

  • @chandramohantudu8278
    @chandramohantudu8278 3 года назад +5

    Thank you this is working now I can use my Laptop

    • @HPSupport
      @HPSupport  3 года назад +1

      +Chandra mohan Tudu I am glad to know that the video has helped you fix the issue.

  • @roselynnwood4657
    @roselynnwood4657 2 года назад

    Hey you saved my life. I was so nervous and anxious. I love u for it. I give u a million blessings and good karma

    • @HPSupport
      @HPSupport  2 года назад +1

      +roselynn wood Glad to know that the video has helped you fix the issue!!

  • @clarisamasepequina
    @clarisamasepequina Год назад

    I couldn't use my laptop for three days due to black screen, not until I found these video. Thank you for this video now i already fix my laptop.😭♥️

    • @HPSupport
      @HPSupport  Год назад +1

      Hi Clarisa, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @sophiasmellie4951
    @sophiasmellie4951 5 лет назад +7

    Yes it worked for my hp stream 14 I LOVE U GUYS!!!!

    • @HPSupport
      @HPSupport  5 лет назад +2

      +Sophia Smellie I am glad to know that the video has helped you fix the issue.

  • @rav3552
    @rav3552 7 лет назад +18

    Hi, thank you for the video. I have attempted this a few times now, the HP BIOS Update screen opens but freezes after a few blocks during the 'Writing new BIOS Image' stage. Would you please be able to provide any advice on this?

    • @HPComputingSupport
      @HPComputingSupport 7 лет назад +5

      +Rav Phull I understand that you are experiencing an issue in recovering the bios of your HP computer. Please refer the guidelines in this document to perform system recovery on your HP computer: hp.care/2kI05sb

    • @jeremywoods770
      @jeremywoods770 3 года назад +5

      I got some advice. Buy a Dell.

    • @rollyy0
      @rollyy0 2 года назад +1

      @@HPComputingSupport when I'm updating the BIOS it's stuck frozen on initializing

    • @ShadowMC74260
      @ShadowMC74260 2 года назад

      @@jeremywoods770 what the- btw i am planning to update, and researching, so that i can actually recover, before i screw up ,and cry

    • @siddhantmore582
      @siddhantmore582 2 года назад

      hey can u tell u how did u get rid of this problem??

  • @justryanthatsit
    @justryanthatsit 2 месяца назад

    thank you HP, y’all are lifesavers for this

  • @jessadelica6348
    @jessadelica6348 7 месяцев назад

    Omggggg. This video os very helpful. I almost cry because of this acpi bios error then i saw this video. Thank you so mucchhhhhh❤❤❤

  • @alveox
    @alveox 5 лет назад +10

    Not working on probook 348 g4. Laptop now stuck after bios update using hp bios update app within windows 10 x64.

  • @umabnair2245
    @umabnair2245 2 года назад +6

    Thanks a lot for such a great video....😍You literally saved my life ❤

    • @HPSupport
      @HPSupport  2 года назад +1

      +Uma B Nair Glad to know that the video has helped you fix the issue!!

  • @oladapoolowonirejuaro143
    @oladapoolowonirejuaro143 11 месяцев назад

    Simple and easy to follow, kudos

    • @HPSupport
      @HPSupport  11 месяцев назад

      Hi Oladapo, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Akhil_HP Social Media Tech Support

  • @HeavenlyMajesty388
    @HeavenlyMajesty388 Год назад

    This video has saved my life.Thanks Hp support

    • @HPSupport
      @HPSupport  Год назад

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @arham5313
    @arham5313 7 лет назад +6

    please find more bios drivers for my laptop
    hp r118ne system id 2212

  • @theartemis8723
    @theartemis8723 3 года назад +5

    Passed that bios recovery page, but after clicking "continue startup" it went black and did nothing, never turned on again. What else to do? 😩

    • @HPSupport
      @HPSupport  3 года назад +2

      +the Artemis This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC

  • @bangunbudiono4838
    @bangunbudiono4838 2 года назад +1

    YOU LITERALLY SAVED MY LIFE 👍🏼👍🏼👍🏼👍🏼👍🏼

    • @HPSupport
      @HPSupport  2 года назад

      +Bangun Budiono Glad to know that the video has helped you fix the issue!!

  • @ionelsandu4649
    @ionelsandu4649 Месяц назад

    I'm sorry! I coming from the future. Thank you for teaching me how to plug in the computer. I'm still struggling but I did it to the end. Thank you once more time!

  • @henryclifton7087
    @henryclifton7087 4 года назад +8

    This so much❤️

    • @HPSupport
      @HPSupport  4 года назад

      +Henry Clifton thanks for reaching out!
      I understand that you need help in restoring the computer to factory settings.
      I'll do my best to assist you.
      Please follow these steps to do a system recovery:
      1) Turn off the computer.
      2) Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware.
      3) Turn on the computer and repeatedly press the Esc key to enter the Startup Menu.
      4) Now press the F11 key to access Recovery manager.
      5) On the Choose an Option screen, click Troubleshoot.
      6) On the Troubleshoot screen, click Recovery Manager.
      7) Under Help, click System Recovery.
      8) Follow the on screen instructions to complete the recovery process.
      Let us know how it goes.

    • @jishnusr3363
      @jishnusr3363 2 года назад

      @@HPSupport your device is missing important security and quality fixes. What can i do for the updation

  • @ThePrincessStardusty
    @ThePrincessStardusty 6 лет назад +3

    Hello: question, why did my laptop do this on it's own? what caused that to happen? Laptop has been just fine until I went to use it, and this is what came up, told me to leave it plugged in and the Bios recovery started. seems okay now, but what caused this to happen?

    • @HPComputingSupport
      @HPComputingSupport 6 лет назад +1

      +Princessa Stardusty The BIOS update might just be coming from your HP Support Assistant. Set the HPSA to "Notify" instead of auto-updates and it should settle down.

  • @blacklion6017
    @blacklion6017 Год назад

    Thank you bro ❤️ you save me 😍 6 years old video and steel helpfull ⚡

    • @HPSupport
      @HPSupport  Год назад

      Hi Blâçk, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @weirdokidit
    @weirdokidit 2 года назад

    thank you, this turned my laptop back on!!

    • @HPSupport
      @HPSupport  2 года назад

      +Italy :/ Glad to know that the video has helped you fix the issue!!

  • @liamburch6997
    @liamburch6997 7 лет назад +4

    looking for BIOS recovery for hp notebook 630 ,, thanks team

  • @youtubeignite8079
    @youtubeignite8079 3 года назад +6

    MY LAPTOP'S CHARGING PORT WAS A LITTLE BENT, BUT NOW ITS OK
    PLEASE MAKE THE CHARGING PORT STRONGER ON THE FUTURE COMPUTER

  • @ridzb7835
    @ridzb7835 2 года назад +1

    omg thank you soooo much😊🎉 this video saved my life

    • @HPSupport
      @HPSupport  2 года назад +1

      Hi RiDz, thanks for contacting HP!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - HP Social Media Tech Support

  • @belarminomassinga461
    @belarminomassinga461 Год назад

    It worked !!!!
    I had to unplug, wait 30 min and then plug again the cmo battery (mine was exposed, it looked like those watch batteries )
    My pc model is Hp 15-ra015ni
    Thanks a lot and good luck to others 💪

    • @HPSupport
      @HPSupport  Год назад +1

      Hi Belarmino, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

    • @belarminomassinga461
      @belarminomassinga461 Год назад

      @@mohammedsqoor512 if you have the same model as mine unplug the cmo battery but in order to do that you'd have to expose the motherboard
      But only do that if all the other tips don't work

  • @chill7705
    @chill7705 7 лет назад +20

    I have a hp envy 15-j166ez
    And windows 8 and nothing works... Im trying now for so long and watched every video but....

    • @passi3771
      @passi3771 4 года назад

      You need to diagnos your hard drive. Try removing it before following the steps. If you are able to recover your BIOS then is most likely that the BIOS update corrupted your hard drive

    • @greer8288
      @greer8288 3 года назад

      @@Lotusrk123 nope. If he does that when it finishes it will tell him he dosent have a operating system

  • @diegohellin8584
    @diegohellin8584 5 лет назад +3

    I cant remember my zbook 17 g2 laptop password BIOS, ¿Can you help me? I have read about a bin file, but i was told that is not a possible solution anymore. Thanks!

    • @HPSupport
      @HPSupport  5 лет назад +1

      +Diego Hellin Please contact our phone support team to fix this issue: Step 1. Open link: www.hp.com/contacthp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @shaunn1669
    @shaunn1669 2 года назад

    Thank you sooo much, you saved my life!

    • @HPSupport
      @HPSupport  2 года назад

      +Shaun Glad to know that the video has helped you fix the issue!!

  • @bracketvilletexas
    @bracketvilletexas 8 месяцев назад +1

    Thank you voice so calming it worked

  • @luxmaia
    @luxmaia 5 лет назад +4

    How do I do when the dock station of the HP split 2x doesn't work?

  • @ramachandranhari5115
    @ramachandranhari5115 7 лет назад +4

    Dear @HP Computing Support. I have updated my BIOS lately. After my update, my system faces a lot of problem. I want to restore to my original BIOS system and work with that so that I don't have any problem. If I follow this process, will it delete all my data in the current laptop.? I don't want to delete them. Please help me. I have ENVY 15t k100 series laptop.
    Thank you.

  • @ashisharland7611
    @ashisharland7611 10 месяцев назад +1

    Thank You so It worked like a Charm ✨

  • @sturgemoreland1381
    @sturgemoreland1381 Год назад

    This was VERY EFFECTIVE!

    • @HPSupport
      @HPSupport  Год назад

      Hi Sturge, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video was so useful to you!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @american1803
    @american1803 7 лет назад +3

    That you so much you fixed my computer

    • @HPComputingSupport
      @HPComputingSupport 7 лет назад

      +Braybro 9 You're welcome

    • @doricalynmorilla2943
      @doricalynmorilla2943 7 лет назад

      HP Computing Support when i open my loptop first saw is "windows bitlocker drive encrytion recovery key entry" how about that?

    • @HPComputingSupport
      @HPComputingSupport 7 лет назад

      +doricalyn morilla In some Windows configurations, you might need to start the recovery process, Please go through link: bit.ly/2rAA01n

    • @doricalynmorilla2943
      @doricalynmorilla2943 7 лет назад

      HP Computing Support . im from philippines. the problem is the loptop is from USA. my brother give it to me thats why i dont know how to fix it because of country

    • @HPComputingSupport
      @HPComputingSupport 7 лет назад +2

      +doricalyn morilla You can use this computer, once you restore computer to the original factory configuration using the recovery media.

  • @TECHNOLOGYIDEA
    @TECHNOLOGYIDEA 7 лет назад +13

    my HP compacq 6720s laptop bios setup is missing how recover please help

    • @HPComputingSupport
      @HPComputingSupport 7 лет назад +2

      +BINDASS LIFE We understand that you are experiencing an issue in restoring the Bios on your HP Compaq 6720s Notebook PC. Please follow the instructions in the following document to recovery the Bios of your laptop: hp.care/2o634P0

    • @1littlelee
      @1littlelee 6 лет назад +14

      wtf you just linked him the same video FFS

    • @pallabimazumder9554
      @pallabimazumder9554 3 года назад +1

      Sir, my HP notebook' s cursor is not working on search bar after bios update, plz help

    • @chapletgymworkout
      @chapletgymworkout 3 года назад

      Sir my HP G72-B60US just hard esc how to open it sir

  • @superr_krish
    @superr_krish 2 месяца назад

    This video literally saved my life.... thanks HP

  • @ronnamaehernandez2493
    @ronnamaehernandez2493 2 года назад

    thankyou so much i fixed my laptop through this video 🤗

    • @HPSupport
      @HPSupport  2 года назад

      +Ronna Mae Hernandez Glad to know that the video has helped you fix the issue!!

  • @Mawhay1
    @Mawhay1 7 лет назад +8

    How to reset the "Probook 4430s" model?

  • @MalachiTv
    @MalachiTv 3 года назад +3

    When my laptop comes on it say “No bootable Device Found “ etc....

    • @HPSupport
      @HPSupport  3 года назад +2

      +Malachi Tv Please follow the guidelines under this document to fix this issue: hp.care/2oVEO3j

  • @dennisquiah7
    @dennisquiah7 2 года назад

    THANKYOU SO MUH I love you so much my HP computer hasn’t been working for years and using this method helped THANKYOU THANKYOU THANKYOU

    • @HPSupport
      @HPSupport  2 года назад

      +Dennis Quiah Glad to know that the video has helped you fix the issue!!

  • @arifenuhiu5459
    @arifenuhiu5459 2 года назад

    Thank youuu very muchhh. This video saved my laptop 😭

    • @HPSupport
      @HPSupport  2 года назад

      +Arife Nuhiu Glad to know that the video has helped you fix the issue!!

  • @troyvanheer3827
    @troyvanheer3827 8 лет назад +4

    Hi, will this process work on my HP Pavilion DV6? I've forgotten my Supervisor password. Just to clarify, it's not the Power-On password that I've forgotten. It's the Supervisor password.) Some help would be greatly appreciated. Thanks, :)

    • @HPComputingSupport
      @HPComputingSupport 8 лет назад +1

      +Troy Van Heer Assuming you mean the Administrator password for your Windows account, then no, the process in the video will not help as it is a completely unrelated fix. Instead I recommend that you look at this HP forum post by wes_notebooks "I forgot my password can HP help me reset it" - ( ow.ly/H8bb3016pnW ). Let me know if that helps.

    • @troyvanheer3827
      @troyvanheer3827 8 лет назад +2

      +HP Computing Support Hi, i'm not referring to the administrator password on my Windows account. I'm referring to the administrator password, on the BIOS, :)

    • @brendamasters6360
      @brendamasters6360 6 лет назад

      Troy Van Heer has

    • @ELTAKO251
      @ELTAKO251 5 лет назад

      Get lazersoft recovery it'll remove all passwords. Burn to CD of flash drive..

  • @IE9237
    @IE9237 7 лет назад +18

    My Hp keeps doing a bios update going in a loop how do I fix this

    • @HPComputingSupport
      @HPComputingSupport 7 лет назад +3

      Are you using a bootable device for the BIOS update like a USB flash drive? What is the model# of the computer and what OS is installed?

    • @jaydeepsinh1704
      @jaydeepsinh1704 4 года назад +2

      @@HPComputingSupport i also have same problem it have windows 10

  • @mellytrw5899
    @mellytrw5899 Год назад

    Thank you thank you for making this video! Saved my day!!!

    • @HPSupport
      @HPSupport  Год назад

      Hi Melly, thanks for contacting!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

    • @cardotcom9999
      @cardotcom9999 Год назад

      Is it delete all ur files

    • @HPSupport
      @HPSupport  Год назад

      Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer.
      Binu - Social Media Tech Support

    • @ehichioyaidiakhoa3746
      @ehichioyaidiakhoa3746 Год назад

      @@HPSupport please this instruction didn’t work. The bios image file not found still came up.. any other ideas

  • @shubhamjagat8019
    @shubhamjagat8019 Год назад

    Thank you so much for this this literally saved me

    • @HPSupport
      @HPSupport  Год назад

      Hi Shubham, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @ramadhansanyoto9262
    @ramadhansanyoto9262 3 года назад +5

    I try this but there isn’t beep sound. Can you help me? (HP laptop Pavillion 15 dk0042tx)

    • @benjaminnazareth
      @benjaminnazareth 3 года назад +2

      I have same problem here in my 0043tx

    • @HPSupport
      @HPSupport  3 года назад +1

      +Ramadhan Sanyoto Steps to restore the BIOS with a key press combination:
      With the computer powered off, press and hold the Windows key and the B key.
      While still pressing the Windows and B keys, press and hold the Power button on the computer for one to three seconds, then release the Power button. Continue holding the Windows and B keys until you hear beeping sounds or the HP BIOS update screen opens.
      The BIOS update begins automatically. It will write and then verify the updated BIOS.
      Click Continue Startup to restart your computer or wait until it restarts automatically.
      At the BIOS recovery prompt, press Enter on your keyboard to continue loading Windows. If prompted, read and respond to the screens to complete the recovery process.

    • @ramadhansanyoto9262
      @ramadhansanyoto9262 3 года назад

      Still not working, before i get a blink screen. I have an issue KMODE EXCEPTION NOT HANDLED before totally off on My laptop

    • @edenrose2307
      @edenrose2307 3 года назад

      HP Support not working hp elitebook 2560p. capslock blinking and no beed

  • @zedgictvy1375
    @zedgictvy1375 2 года назад +4

    After updating bios from hp 14-bw015au my laptop wont start, theres no blinkin on the capslock and i did this test holdin windows+b for 40 min and still nothing , please help

    • @HPSupport
      @HPSupport  2 года назад

      +lyun nanda Please try restoring default in bios as mentioned here to fix this issue: bit.ly/32glFMl

    • @johnwatkins3883
      @johnwatkins3883 Год назад +1

      The same thing is happening for me other than my fan going nuts and my caps key is blinking

    • @dr-Haroon-khan-pt
      @dr-Haroon-khan-pt Год назад +1

      Heloo . My hp laptop start beeping after running somtime. And the beeping is continues

    • @najmafayaz8074
      @najmafayaz8074 Год назад

      @@johnwatkins3883 I'm facing same problem

  • @SiragugalRajan.1
    @SiragugalRajan.1 Год назад

    Finally, I got solved the issue thanks

  • @radhikarahul6372
    @radhikarahul6372 8 месяцев назад

    Thank you so much for this video🙏🏻