There are several reasons why N26 may block or close an account. These reasons come from our decision as a business to act in line with our risk management policies, as well as our need to comply with relevant statutory obligations. In simple terms, this means that N26-as a bank-needs to act in line with laws that exist to combat illegal activities such as money laundering, financing terrorism, tax fraud, and abusive or fraudulent use of the account. In these cases, access to an N26 account may be restricted, or the account may be closed.
I can´t log in to my account. I have two cell phones. In the first one that was with it that I registered a long time ago I have not been able to update the app. On the other cell phone I downloaded the new app and when I log in it asks me for verification on the first cell phone or send SMS. On the first phone I can't update the app. I can't send SMS either because I've changed my cell phone number. I can't ask on the web either because it asks me to log in to make the query and when I write the password, I get the notification on the first cell phone, but I can't give it the OK because it asks me to update. I can't find any contact email to send from the registered email and make the query there. Any help is welcome. Thanks in advance
Hey there! There is no need to worry, as I will provide you with the steps you need to follow, in order to change your phone number and regain access to your account. If you already have a new phone number, please follow the link below, to open a new live chat as a visitor. Please choose the option "open a visitor chat" from our support link. In the chat you will need to provide us with some details and the support center specialist will help you with the phone number change. You can open a live chat from here: support.n26.com/en-eu/app-and-features/app/how-to-contact-n26
Warning - STAY AWAY FROM THIS BANK !!! N26 bank confirmed to me on 19th October, 2022 that they had closed my account and that I had no access to my funds. They claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been ratified by the European Court at The Hague. I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The change in the exchange rate since my initial instruction has added more than €1800 loss to me that I would expect them to cover. If my money is not returned within the next few days, it will be necessary for me to obtain a further loan because of their actions, which would add further expense, which I would also expect them to cover. I have pointed out to them that I am 84 years of age in a few weeks' time and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health. I reported to BaFin on four separate occasions which was a waste of time, is this state aided theft?
Olá pessoal tô com um problema no n26 minha chave PIX ficou presa por erro de sistema, já fez um e eles não a capacidade de corrigir o erro , vou a pela para denuncia.
Hey Wanderson, if you are looking for support for a Brazilian account, you can contact us in Portuguese in one of our Brazilian channels. We are available on Instagram via @n26br or Twitter via @n26br.
N26 bank in Berlin - CRIMINAL - STAY AWAY FROM THIS BANK! I used this bank for four years, with nothing but praise for them BUT THEN ! N26 bank confirmed to me on 19th Oct, 2022 that they had closed my account and that I had no access to my funds. I had submitted a transfer instruction in favour of my bank in the UK, which they initially acknowledged but then they claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been endorsed by the European Court at The Hague. I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The fluctuation in the exchange rate since my initial instruction has added a loss to me of more than €1800 which I would expect them to cover plus other bank charges, where I have had to access loans to fill the gap. They're aware that I am 84 years of age and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health. This should also be compensated for. I reported the facts to BaFin (the so-called regulatory authorities in Germany) on four separate occasions between October and when they eventually replied in June, they turned out to be a waste of time. Is this state aided theft?
I'm not sure if N26 uses blockchain technology for their overall system security but I hope they do if they don't. But cool to let us know it's even safer now. Thanks
N26 bank in Berlin - CRIMINAL - STAY AWAY FROM THIS BANK! I used this bank for four years, with nothing but praise for them BUT THEN ! N26 bank confirmed to me on 19th Oct, 2022 that they had closed my account and that I had no access to my funds. I had submitted a transfer instruction in favour of my bank in the UK, which they initially acknowledged but then they claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been endorsed by the European Court at The Hague. I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The fluctuation in the exchange rate since my initial instruction has added a loss to me of more than €1800 which I would expect them to cover plus other bank charges, where I have had to access loans to fill the gap. They're aware that I am 84 years of age and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health. This should also be compensated for. I reported the facts to BaFin (the so-called regulatory authorities in Germany) on four separate occasions between October and when they eventually replied in June, they turned out to be a waste of time. Is this state aided theft?
Hey there! We'd be happy to assist you further. You can contact us in one of our supported languages on Twitter via @N26_Support, or Instagram via @N26. You can also message us on the N26IT, N26FR, or N26ES Facebook page.
Warning - STAY AWAY FROM THIS BANK !!! N26 bank confirmed to me on 19th October, 2022 that they had closed my account and that I had no access to my funds. They claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been ratified by the European Court at The Hague. I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The change in the exchange rate since my initial instruction has added more than €1800 loss to me that I would expect them to cover. If my money is not returned within the next few days, it will be necessary for me to obtain a further loan because of their actions, which would add further expense, which I would also expect them to cover. I have pointed out to them that I am 84 years of age in a few weeks' time and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health. I reported to BaFin on four separate occasions which was a waste of time, is this state aided theft?
Ich werde diese Bank auf keinen Fall grundlos sperren und ich kann mein Geld nicht mehr im Jön Center verdienen, und mein Sohn ist hungrig und weint deswegen mein Geld.
Hey Dilara! Bitte schreibe uns zu deinem Anliegen eine private Nachricht auf Facebook: facebook.com/N26DACH, Twitter (X): @ N26 oder Instagram: @ N26de und wir schauen uns dort alles zu deinem Anliegen direkt für dich an.
@@N26bank Ich habe dir von überall Direktnachrichten geschickt und die Nachricht, die ich seit Tagen erhalte, ist dieselbe. Du machst dich über uns lustig, und er weint vor Hunger wegen dir.
Falls du bereits eine Rückmeldung bekommen hast, bedeutet das, dass alles zu deinem Anliegen bereits in Bearbeitung ist. Bei Rückfragen zu weiteren Anliegen schreibe uns sehr gerne jederzeit erneut. Vielen Dank für deine Geduld!
There are several reasons why N26 may block or close an account. These reasons come from our decision as a business to act in line with our risk management policies, as well as our need to comply with relevant statutory obligations. In simple terms, this means that N26-as a bank-needs to act in line with laws that exist to combat illegal activities such as money laundering, financing terrorism, tax fraud, and abusive or fraudulent use of the account. In these cases, access to an N26 account may be restricted, or the account may be closed.
I can´t log in to my account. I have two cell phones. In the first one that was with it that I registered a long time ago I have not been able to update the app. On the other cell phone I downloaded the new app and when I log in it asks me for verification on the first cell phone or send SMS. On the first phone I can't update the app. I can't send SMS either because I've changed my cell phone number. I can't ask on the web either because it asks me to log in to make the query and when I write the password, I get the notification on the first cell phone, but I can't give it the OK because it asks me to update. I can't find any contact email to send from the registered email and make the query there. Any help is welcome. Thanks in advance
Hey there! There is no need to worry, as I will provide you with the steps you need to follow, in order to change your phone number and regain access to your account.
If you already have a new phone number, please follow the link below, to open a new live chat as a visitor. Please choose the option "open a visitor chat" from our support link. In the chat you will need to provide us with some details and the support center specialist will help you with the phone number change.
You can open a live chat from here: support.n26.com/en-eu/app-and-features/app/how-to-contact-n26
Warning - STAY AWAY FROM THIS BANK !!!
N26 bank confirmed to me on 19th October, 2022 that they had closed my account and that I had no access to my funds. They claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been ratified by the European Court at The Hague.
I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The change in the exchange rate since my initial instruction has added more than €1800 loss to me that I would expect them to cover. If my money is not returned within the next few days, it will be necessary for me to obtain a further loan because of their actions, which would add further expense, which I would also expect them to cover. I have pointed out to them that I am 84 years of age in a few weeks' time and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health.
I reported to BaFin on four separate occasions which was a waste of time, is this state aided theft?
It must be hidden by the clouds! We know how much it rains on the Emerald Isle . Tá cló báistí ar an lá! 🌧️💚🇮🇪
Where’s Ireland on that map?
Olá pessoal tô com um problema no n26 minha chave PIX ficou presa por erro de sistema, já fez um e eles não a capacidade de corrigir o erro , vou a pela para denuncia.
Hey Wanderson, if you are looking for support for a Brazilian account, you can contact us in Portuguese in one of our Brazilian channels. We are available on Instagram via @n26br or Twitter via @n26br.
CRIMINAL
N26 bank in Berlin - CRIMINAL - STAY AWAY FROM THIS BANK!
I used this bank for four years, with nothing but praise for them
BUT THEN !
N26 bank confirmed to me on 19th Oct, 2022 that they had closed my account and that I had no access to my funds. I had submitted a transfer instruction in favour of my bank in the UK, which they initially acknowledged but then they claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been endorsed by the European Court at The Hague. I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The fluctuation in the exchange rate since my initial instruction has added a loss to me of more than €1800 which I would expect them to cover plus other bank charges, where I have had to access loans to fill the gap. They're aware that I am 84 years of age and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health. This should also be compensated for. I reported the facts to BaFin (the so-called regulatory authorities in Germany) on four separate occasions between October and when they eventually replied in June, they turned out to be a waste of time.
Is this state aided theft?
@@N26bank no support!!!!! no one returns, shameful
I'm not sure if N26 uses blockchain technology for their overall system security but I hope they do if they don't. But cool to let us know it's even safer now. Thanks
CRIMINAL
N26 bank in Berlin - CRIMINAL - STAY AWAY FROM THIS BANK!
I used this bank for four years, with nothing but praise for them
BUT THEN !
N26 bank confirmed to me on 19th Oct, 2022 that they had closed my account and that I had no access to my funds. I had submitted a transfer instruction in favour of my bank in the UK, which they initially acknowledged but then they claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been endorsed by the European Court at The Hague. I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The fluctuation in the exchange rate since my initial instruction has added a loss to me of more than €1800 which I would expect them to cover plus other bank charges, where I have had to access loans to fill the gap. They're aware that I am 84 years of age and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health. This should also be compensated for. I reported the facts to BaFin (the so-called regulatory authorities in Germany) on four separate occasions between October and when they eventually replied in June, they turned out to be a waste of time.
Is this state aided theft?
Caso não tenha nenhum benefício em relação aos outros bancos (nubank, c6 bank, banco inter...) ou um limite bom. Vou encerrar minha conta este ano.
Hey there! We'd be happy to assist you further. You can contact us in one of our supported languages on Twitter via @N26_Support, or Instagram via @N26. You can also message us on the N26IT, N26FR, or N26ES Facebook page.
@@N26bank N26brasil stopped in time... incomplete services and constant errors.
Scum Bank if u have problems be sure u waiting 3/4 weeks for a answer
aren't you ashamed of N26 Brazil? No customer support, constant errors in the app, errors in transactions etc.... unfortunate!!
Hey! Please send us a DM so we can look at this with you.
@@N26bank No thanks, I already gave up!
best bank❤
Thanks! 💚
Warning - STAY AWAY FROM THIS BANK !!!
N26 bank confirmed to me on 19th October, 2022 that they had closed my account and that I had no access to my funds. They claimed that they had found irregularities in the account. This was false, as my funds had been deposited by my Lawyer in Spain following the sale of my property there which he completed, acting as my Power of Attorney, with all due taxes etc paid and the whole transaction had been ratified by the European Court at The Hague.
I have requested details from N26 of what irregularities they had purported to have found but they are unable to do so, which is hardly surprising. The change in the exchange rate since my initial instruction has added more than €1800 loss to me that I would expect them to cover. If my money is not returned within the next few days, it will be necessary for me to obtain a further loan because of their actions, which would add further expense, which I would also expect them to cover. I have pointed out to them that I am 84 years of age in a few weeks' time and the worry, stress and lack of sleep that they have caused me has had a serious effect on my health.
I reported to BaFin on four separate occasions which was a waste of time, is this state aided theft?
Ich werde diese Bank auf keinen Fall grundlos sperren und ich kann mein Geld nicht mehr im Jön Center verdienen, und mein Sohn ist hungrig und weint deswegen mein Geld.
Hey Dilara!
Bitte schreibe uns zu deinem Anliegen eine private Nachricht auf Facebook: facebook.com/N26DACH, Twitter (X): @ N26 oder Instagram: @ N26de und wir schauen uns dort alles zu deinem Anliegen direkt für dich an.
@@N26bank Ich habe dir von überall Direktnachrichten geschickt und die Nachricht, die ich seit Tagen erhalte, ist dieselbe. Du machst dich über uns lustig, und er weint vor Hunger wegen dir.
Falls du bereits eine Rückmeldung bekommen hast, bedeutet das, dass alles zu deinem Anliegen bereits in Bearbeitung ist. Bei Rückfragen zu weiteren Anliegen schreibe uns sehr gerne jederzeit erneut. Vielen Dank für deine Geduld!
@@N26bank Wie viele Tage sollte ich noch geduldig sein? Okay, ich werde geduldig sein, aber ich habe ein 2-jähriges Kind. Was soll ich ihm sagen?