Hi @sharonkhor7433! It is important to know that our software doesn’t run on Mac unless a Windows Operating system is installed. There are two ways to do that, depending on whether you have an M-chip or another Intel chip Mac. On an Intel Mac it has bootcamp (software for creating virtual machines with Windows) on it for free. But you have to buy a windows operating system and could try to install the software. With M-chip Macs (the newer ones) you would need the paid (annual cost) Parallels software (software for creating virtual machines with Windows) and you can only install Windows 11. At that time we tested the Customizer software on Windows 7 and 8.1 but not on the newer versions and we can’t guarantee that it will work. And we are sorry that we don’t offer support for this product anymore.
Dear Macarena, he setting depends on the used fabric, thread but also on the embroidery design In general, I would start with the default setting. This is 4 on the Chicago machines. If the lower thread is visible on the top, you can reduce the thread tension.
@@Mybernette Thank you very much, as a newbie I read somewhere that one should use the lowest tension possible to embroider, I reduced it to 1 and I made a huge mess!!! so Im so gratefull for your advice. If I may ask another question. While embroidering with a 3 or 4 tension, the machine makes wonderfull stitches in all directions but one; in a certain diagonal angle it makes loose stitches. so for now Ive solved it turning the design upside down and stitching it like that (but that means loosing the first attempt) any suggestions? have you seen this before? thanks
@@Maca475 The stitch result is influenced by the stitch type and also the stitch direction. To turn the design may help to get a better result or when stitching a larger object adjust the thread tension for this part of the design.
Olá Denise, o personalizador foi vendido como um pacote com a máquina em alguns mercados (mas não em todos). Para mais informações, entre em contacto com o seu revendedor de máquinas de costura - ele terá todo o prazer em ajudá-lo! O único download disponível é o ArtLink, que pode fazer menos.
Hi, I wish to buy this machine but the software come only in cd, my notebook has not a cd input, so I won’t be able to use it. There is another way? Maybe selling the software in a usb or sd card
Dear Denise, when we launched the Customizer Software, most of the computers still had a cd drive. You can use an external CD drive or ask your dealer if he can help and save it on a different data carrier. You can use the following link: www.bernette.com/dealersearch
Claro que sim, a máquina costura reta e zigzag também além de muitas outras lindas pontadas. Por favor, contacte o seu revendedor bernette mais cerca (www.mybernette.com/it-IT/Ricerca-negozi.html) pela informaçao de preço e para combinar uma hora de experimentar pessoalmente esta linda máquina. Cordialmente, BERNINA International AG
Help please. I have the Deco 340 . I have a design that is 8 cm by 8cm but when I place the hoop on the machine is shows the larger hoop . when I did the design I used the A frame but the machine show's the design will not fit. what am I doing wrong? I am using Bernina software cut work for patches work.
Dear Margrieta, we assume that you forgot to change the hoop size in your machine settings. To choose the correct hoop size, simply press the corresponding key on the screen of the deco 340. If this doesn't help please contact your bernette dealer who will be happy to help you. Kind regards
Hi Eileen, it's hard to solve your problem from the distance. Please get in contact with your BERNINA dealer or your local BERNINA country organization: bernette.com/dealersearch). I'm sure the dealer can help you with the embroidery foot.
Estimada Senhora, sim, e posível bordar matrizes do Embird com a Chicago 7 em vez de utilizar o bernette Customizer Software. Você somente precisa utilizar o formato .exp. Também é posível abrir formatos .exp no Embird, so não é posível guardar desenhos da máquina num pendrive. A Senhora mora onde? Vem experimentar a Chicago 7 no studio BERNINA o mais próximo da sua casa. Brasil www.bernina.com/pt-BR/Localizador-de-Lojas-BR Portugal www.bernina.com/pt-PT/Localizador-de-Lojas-PT Lhe desejamos já grande alegria com a sua nova Chicago 7. BERNINA International AG
Basically, if there are no instructions for oiling in the user manual, this should be done by a sewing machine technician. In this case, please contact you dealer.
Hi Amanda, we always use a polyester embroidery thread as it is shiny and causes no problems with thread breakage during the stitching out. For the bobbin we use bobbin fil, available in white or black. A good overview can be found at www.threadsmagazine.com/item/4574/choosing-machine-embroidery-threads/page/all
Hi Jennifer, can you please email to mybernette@bernina.com and let us know which country you live in, where you have bought your machine and where exactly you asked for support? We will then pass the information on to the local distribution organization which will hopefully solve the problem.
@@marthayoder7995 Dear Martha Yoder, we don't understand your question or input. Can you please explain what you mean and to which part of the video above you are referring?
C’est un non-tissé (entoilage) pour stabiliser le tissu. Dépendant de tissu , il y a des non-tissé qu’on peut arracher ou couper après ou des hydrosoluble. En espérant que mes instructions aient pu vous aider Cordialement,…
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Wow so beautiful embroidery mashallah 👍 I'm new sbscraebr 💕🤩🌹🌹🌹🌹🌹
Thanks and welcome! 🥰
Hey I know I’m looking at the 8 years old video 😅 I wanted to get second hand 340, just wondering if the cds can be used on my imac now?
Hi @sharonkhor7433! It is important to know that our software doesn’t run on Mac unless a Windows Operating system is installed. There are two ways to do that, depending on whether you have an M-chip or another Intel chip Mac.
On an Intel Mac it has bootcamp (software for creating virtual machines with Windows) on it for free. But you have to buy a windows operating system and could try to install the software. With M-chip Macs (the newer ones) you would need the paid (annual cost) Parallels software (software for creating virtual machines with Windows) and you can only install Windows 11.
At that time we tested the Customizer software on Windows 7 and 8.1 but not on the newer versions and we can’t guarantee that it will work. And we are sorry that we don’t offer support for this product anymore.
@@Mybernette thanks for your reply, message noted
What computer program is she using?
Hello, thank you for this usefull video. Which tension should I use to embroider?
Thanks
Dear Macarena, he setting depends on the used fabric, thread but also on the embroidery design In general, I would start with the default setting. This is 4 on the Chicago machines. If the lower thread is visible on the top, you can reduce the thread tension.
@@Mybernette Thank you very much, as a newbie I read somewhere that one should use the lowest tension possible to embroider, I reduced it to 1 and I made a huge mess!!! so Im so gratefull for your advice.
If I may ask another question. While embroidering with a 3 or 4 tension, the machine makes wonderfull stitches in all directions but one; in a certain diagonal angle it makes loose stitches. so for now Ive solved it turning the design upside down and stitching it like that (but that means loosing the first attempt) any suggestions? have you seen this before?
thanks
@@Maca475 The stitch result is influenced by the stitch type and also the stitch direction. To turn the design may help to get a better result or when stitching a larger object adjust the thread tension for this part of the design.
Eu comprei a Bernette Chicago 7 porem não veio o software. Como posso consegui-lo? obrigada
Olá Denise, o personalizador foi vendido como um pacote com a máquina em alguns mercados (mas não em todos). Para mais informações, entre em contacto com o seu revendedor de máquinas de costura - ele terá todo o prazer em ajudá-lo! O único download disponível é o ArtLink, que pode fazer menos.
Hi, I wish to buy this machine but the software come only in cd, my notebook has not a cd input, so I won’t be able to use it. There is another way? Maybe selling the software in a usb or sd card
Dear Denise, when we launched the Customizer Software, most of the computers still had a cd drive.
You can use an external CD drive or ask your dealer if he can help and save it on a different data carrier. You can use the following link: www.bernette.com/dealersearch
Amei essa máquina, além de bordar ela costura reta e zigzag também? É qual o preço? Moro em Toscana Italia...
Claro que sim, a máquina costura reta e zigzag também além de muitas outras lindas pontadas. Por favor, contacte o seu revendedor bernette mais cerca (www.mybernette.com/it-IT/Ricerca-negozi.html) pela informaçao de preço e para combinar uma hora de experimentar pessoalmente esta linda máquina.
Cordialmente,
BERNINA International AG
Sou de Curitiba, comprei a Chicago 7 na Joca máquinas... Paguei R$3390,00
Help please. I have the Deco 340 . I have a design that is 8 cm by 8cm but when I place the hoop on the machine is shows the larger hoop . when I did the design I used the A frame but the machine show's the design will not fit. what am I doing wrong? I am using Bernina software cut work for patches work.
Dear Margrieta, we assume that you forgot to change the hoop size in your machine settings. To choose the correct hoop size, simply press the corresponding key on the screen of the deco 340. If this doesn't help please contact your bernette dealer who will be happy to help you. Kind regards
Help the only embroidery foot my machine came with has a little arm that blocks me from being able to embroider
Hi Eileen, it's hard to solve your problem from the distance. Please get in contact with your BERNINA dealer or your local BERNINA country organization: bernette.com/dealersearch). I'm sure the dealer can help you with the embroidery foot.
bom dia tudo bem? eu tenho uma duvida, eu tenho o embird, transformando a matriz em exp no embird, será possivel bordar usando esta maquina?
Estimada Senhora,
sim, e posível bordar matrizes do Embird com a Chicago 7 em vez de utilizar o bernette Customizer Software. Você somente precisa utilizar o formato .exp. Também é posível abrir formatos .exp no Embird, so não é posível guardar desenhos da máquina num pendrive.
A Senhora mora onde? Vem experimentar a Chicago 7 no studio BERNINA o mais próximo da sua casa.
Brasil www.bernina.com/pt-BR/Localizador-de-Lojas-BR
Portugal www.bernina.com/pt-PT/Localizador-de-Lojas-PT
Lhe desejamos já grande alegria com a sua nova Chicago 7.
BERNINA International AG
Me gusta la maquina
Plz tell me about oiling method
Basically, if there are no instructions for oiling in the user manual, this should be done by a sewing machine technician. In this case, please contact you dealer.
i love this video
What type of thread or you using. I am about to get Chicago 7. I never embroidered before.
Hi Amanda, we always use a polyester embroidery thread as it is shiny and causes no problems with thread breakage during the stitching out. For the bobbin we use bobbin fil, available in white or black. A good overview can be found at www.threadsmagazine.com/item/4574/choosing-machine-embroidery-threads/page/all
@@Mybernette This link no longer works and or the page is no longer available.
@@MsKathy07 Here's a new link that will hopefully stay: www.threadsmagazine.com/2008/11/02/choosing-machine-embroidery-threads Happy stitching!
My Chicago 7 is new but jam every time I try to do embroidery. No help from support so far.
Hi Jennifer, can you please email to mybernette@bernina.com and let us know which country you live in, where you have bought your machine and where exactly you asked for support? We will then pass the information on to the local distribution organization which will hopefully solve the problem.
@@Mybernette chicago 7. I read don't put stiffner stabilizer in hoop. Put under it.
@@marthayoder7995 Dear Martha Yoder, we don't understand your question or input. Can you please explain what you mean and to which part of the video above you are referring?
bonjour comment s appelle la matiere pour mettre sous la broderie merci
C’est un non-tissé (entoilage) pour stabiliser le tissu. Dépendant de tissu , il y a des non-tissé qu’on peut arracher ou couper après ou des hydrosoluble.
En espérant que mes instructions aient pu vous aider Cordialement,…
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I'm help me you enquiry bernette sewing machine 8_ 197 model hindi language I'm
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