recently bought this software - have a Bernette Deco 340 (so like this machine) and you are very helpful to me to learn how to use this software; I can understand something more easily if I see what is going on versus just reading. thank you.
Thank you for taking the time to demo this software. I just did a trial of the Wilcom/Hatch and the Bernina 8 software and I can see from the interface on your screen that the Customizer software has the same interface so most likely created for them by Wilcom as well I suspect. I am going to assume, unless you mention otherwise, that this software is based off those software programs, with a specific set of functionality for the price point that you mention. It is extremely difficult to determine if the functionality from Customizer will meet my needs without the ability to do a 30 day free trial. From the bullet points that Bernina lists for the functionality features, it just doesn't really tell me exactly what this software can and cannot do. After purchasing the OESD software sold by Bernina and then dropped by Bernina, I feel a little burned quite honestly. Wouldn't it have been nice of Bernina gave OESD owners a copy of Customizer as a replacement to honor their purchase of the OESD software that they discontinued?!
Honestly, I forgot. The software is not available anymore so if you do not already own it you are out of luck! If you are looking for a low-cost software look for the Toolbox on the Bernina.com website!!
Questions: 1) Can you adjust the width of satin stitch on an applique design with this software? 2) Can you merge two designs with this software? ie. open up two different designs and save them as a single file. 3) Is it possible to include an additional "stop" in a design file to include more thread color changes? 4) Is there a "sequence" edit feature in this software that would allow me to add or subtract something from a design file like the Hatch and Bernina 8 software ? (this is really necessary to truly be able to customize a design file). If customizer means just adding lettering and resizing a design, that really isn't worth $250 for me, I can do that already with the machine controls.
@@gregorsidler3962 Wow, why didn't someone mention that above or on the Bernina channel? Well, thanks for getting back to me. I'll stop considering this as my Plan B then. Bernina claims that after my machine gets a firmware upgrade that the Bernina 8 software should be able to produce a file that my machine can read. However they have given me no information on what those firmware upgrades entail that would seem to suggest that the firmware is the problem. For example, the last firmware upgrade was to install the Portugese language! I'm being forced to do this at the dealer I purchased the machine from that is 2 hours away from me so I have no way of knowing whether two 4 hour round trip car drives will solve my problem. I would think that Bernina would take the file I sent them, install it on a USB drive, put that into my model at their HQ, and look at the error message that it generates and have someone who has experience with software and firmware take a look at it to see what the problem is and then provide recommendations as to what should be done. I've asked, why do you think the firmware is the problem. Crickets.
@@covid-19inthistogether96 Ok first is first: The Bernina channel you are sitting on... is my store! So you are not talking to Bernina but rather to a store owner who does happen to be with Bernina for over 40 years. Anyway. I would like to know what Bernina you own that needs a software upgrade so Version 8 can produce a file for you??? Software 7 will produce files for any Bernina Machines ever made and currently on the market!!
@@gregorsidler3962 Thank you, and yes I know that you are not Bernina, but it would be nice of you and Bernina to document on your/their channel under the promo video for this software stating that this software is no longer available through Bernina, since you/they were/are in the know on this. Just out of curiousity, do you definitively know that the Deco WOULD NOT WORK with the Bernina 8 embroidery software? (They are claiming on their website that Bernina 8 was developed to work with ALL BERNINAS and I was given information in writing from Bernina HQ that Bernina 8 WILL work with the Deco 340). If your claim is true, why can't Bernina just come out and state that 8 won't work with the Deco but 7 will, if that is the case? Owners could purchase software based on advertising claims only to find out they paid for software that won't work with their machine and possibly go out and buy a new machine to work with their brand new very expensive unreturnable software that may have cost them as much as their machine! You need to be clear or they need to be clear about the facts.
@@covid-19inthistogether96 I never really sold the Deco 340 but I know that machine is reading EXP. and both software versions 7 and 8 will read and write EXP. Besides any Bernina embroidery machine, every made read EXP!!!!!!! The Bernina 200 reads two formats ART4 and EXP. In the earlier days, you had to hook up the machine directly to the computer and the native format of the software is/was always ART. So all the customers always thought that when they sent a design to the machine, the machine would read ART, what is and was completely wrong. As they pushed the button to send it the file it was transferred into EXP. In order for a software to read ART in the machine, the machine would have be Microsoft driven! And the Bernina 200/730 was the only one every made like that. So either software 7 or 8 will work with your machine!!
I appreciate this video on the Customizer software, which I own. However, I am struggling when importing a new font I purchased. I extracted the files under customizer. I’m trying to extract the BX files so i can have the font listed in the drop down and be able to type a name for a customer. I’ve restarted customizer. No luck. I don’t know what I’m doing wrong. I hope you can help me. Thanks. Jo
Hello Jo Well, when you say you purchased a new font, this means you bought a digitized font from an embroidery place, correct? Well, as you can see when you pull up all the fonts in this program, there are only TT fonts for you to use. So only True Type fonts are available in this program! NO digitized fonts were even installed when you bought it! So the only way you can use the font you have purchased is to import each letter separately and line them up!!!! Writing a quilt label like that is a NO-NO. You will never get that to come out looking good! So either resort to a True Type font that matches what your customer would like or do not give them a huge choice of fonts, except TT fonts that are downloadable!
Can you type several lines, such as a recipe with a little border or design on the top and bottom? My mother had a little verse written in her Bible. Many family members have requested a copy. I would love to stitch this verse out and make a small wall hanging to give as gifts. Thank you.
Hi M.Sidler My mother bought Bernina Chicago 7 with the Software Customizer Embroidery. I created a logo or brand with letter and design and it was in Software Illustrator. So I would like to convert in Exp but I don’t Knowl How to do it. Please could you Help me. My mother would like to Embroidery it and test in cloches. Best regards
This program is suitable for any machine that will have a USB stick connection to transfer a design. And since the program will allow you to save it in just about all the embroidery format on the market... just about anybody can use it. Not just Bernina/Bernette customers.
This was a great video with step by step instructions for examples provided. I wish there were more! Thank you!
recently bought this software - have a Bernette Deco 340 (so like this machine) and you are very helpful to me to learn how to use this software; I can understand something more easily if I see what is going on versus just reading. thank you.
what other software did you use for the Deco 340, i just bought one and i can't cut designs
Thank you for taking the time to demo this software. I just did a trial of the Wilcom/Hatch and the Bernina 8 software and I can see from the interface on your screen that the Customizer software has the same interface so most likely created for them by Wilcom as well I suspect. I am going to assume, unless you mention otherwise, that this software is based off those software programs, with a specific set of functionality for the price point that you mention. It is extremely difficult to determine if the functionality from Customizer will meet my needs without the ability to do a 30 day free trial. From the bullet points that Bernina lists for the functionality features, it just doesn't really tell me exactly what this software can and cannot do. After purchasing the OESD software sold by Bernina and then dropped by Bernina, I feel a little burned quite honestly. Wouldn't it have been nice of Bernina gave OESD owners a copy of Customizer as a replacement to honor their purchase of the OESD software that they discontinued?!
HI, Kathy, this software is taken off the market in the meantime!
thanks for sharing. can I change the colours within the pattern?
Honestly, I forgot. The software is not available anymore so if you do not already own it you are out of luck! If you are looking for a low-cost software look for the Toolbox on the Bernina.com website!!
Questions: 1) Can you adjust the width of satin stitch on an applique design with this software? 2) Can you merge two designs with this software? ie. open up two different designs and save them as a single file. 3) Is it possible to include an additional "stop" in a design file to include more thread color changes? 4) Is there a "sequence" edit feature in this software that would allow me to add or subtract something from a design file like the Hatch and Bernina 8 software ? (this is really necessary to truly be able to customize a design file). If customizer means just adding lettering and resizing a design, that really isn't worth $250 for me, I can do that already with the machine controls.
This software is no longer available!
@@gregorsidler3962 Wow, why didn't someone mention that above or on the Bernina channel? Well, thanks for getting back to me. I'll stop considering this as my Plan B then. Bernina claims that after my machine gets a firmware upgrade that the Bernina 8 software should be able to produce a file that my machine can read. However they have given me no information on what those firmware upgrades entail that would seem to suggest that the firmware is the problem. For example, the last firmware upgrade was to install the Portugese language! I'm being forced to do this at the dealer I purchased the machine from that is 2 hours away from me so I have no way of knowing whether two 4 hour round trip car drives will solve my problem. I would think that Bernina would take the file I sent them, install it on a USB drive, put that into my model at their HQ, and look at the error message that it generates and have someone who has experience with software and firmware take a look at it to see what the problem is and then provide recommendations as to what should be done. I've asked, why do you think the firmware is the problem. Crickets.
@@covid-19inthistogether96 Ok first is first: The Bernina channel you are sitting on... is my store! So you are not talking to Bernina but rather to a store owner who does happen to be with Bernina for over 40 years. Anyway. I would like to know what Bernina you own that needs a software upgrade so Version 8 can produce a file for you??? Software 7 will produce files for any Bernina Machines ever made and currently on the market!!
@@gregorsidler3962 Thank you, and yes I know that you are not Bernina, but it would be nice of you and Bernina to document on your/their channel under the promo video for this software stating that this software is no longer available through Bernina, since you/they were/are in the know on this. Just out of curiousity, do you definitively know that the Deco WOULD NOT WORK with the Bernina 8 embroidery software? (They are claiming on their website that Bernina 8 was developed to work with ALL BERNINAS and I was given information in writing from Bernina HQ that Bernina 8 WILL work with the Deco 340). If your claim is true, why can't Bernina just come out and state that 8 won't work with the Deco but 7 will, if that is the case? Owners could purchase software based on advertising claims only to find out they paid for software that won't work with their machine and possibly go out and buy a new machine to work with their brand new very expensive unreturnable software that may have cost them as much as their machine! You need to be clear or they need to be clear about the facts.
@@covid-19inthistogether96 I never really sold the Deco 340 but I know that machine is reading EXP. and both software versions 7 and 8 will read and write EXP. Besides any Bernina embroidery machine, every made read EXP!!!!!!! The Bernina 200 reads two formats ART4 and EXP. In the earlier days, you had to hook up the machine directly to the computer and the native format of the software is/was always ART. So all the customers always thought that when they sent a design to the machine, the machine would read ART, what is and was completely wrong. As they pushed the button to send it the file it was transferred into EXP. In order for a software to read ART in the machine, the machine would have be Microsoft driven! And the Bernina 200/730 was the only one every made like that. So either software 7 or 8 will work with your machine!!
I appreciate this video on the Customizer software, which I own. However, I am struggling when importing a new font I purchased. I extracted the files under customizer. I’m trying to extract the BX files so i can have the font listed in the drop down and be able to type a name for a customer. I’ve restarted customizer. No luck. I don’t know what I’m doing wrong. I hope you can help me. Thanks. Jo
Hello Jo
Well, when you say you purchased a new font, this means you bought a digitized font from an embroidery place, correct? Well, as you can see when you pull up all the fonts in this program, there are only TT fonts for you to use. So only True Type fonts are available in this program! NO digitized fonts were even installed when you bought it! So the only way you can use the font you have purchased is to import each letter separately and line them up!!!! Writing a quilt label like that is a NO-NO. You will never get that to come out looking good! So either resort to a True Type font that matches what your customer would like or do not give them a huge choice of fonts, except TT fonts that are downloadable!
Thanks for you quick reply. I’m not sure how to identify a TT font when I purchase but I’m willing to learn.
Thanks again.
Can you type several lines, such as a recipe with a little border or design on the top and bottom? My mother had a little verse written in her Bible. Many family members have requested a copy. I would love to stitch this verse out and make a small wall hanging to give as gifts. Thank you.
Hi M.Sidler
My mother bought Bernina Chicago 7 with the Software Customizer Embroidery.
I created a logo or brand with letter and design and it was in Software Illustrator. So I would like to convert in Exp but I don’t Knowl How to do it. Please could you Help me. My mother would like to Embroidery it and test in cloches. Best regards
Hi, I see he has not responded to you. When you "save as" you can then choose the Exp
This program is also suitable for 7/5 Bernina chicago?
This program is suitable for any machine that will have a USB stick connection to transfer a design. And since the program will allow you to save it in just about all the embroidery format on the market... just about anybody can use it. Not just Bernina/Bernette customers.
hi there. i am looking to design my own embroidery stamps. i have a bernette chicago 7. Is there a software out there which I can use for this?
Hi, i would like to know if you can add personal designs or u only can use the designs provided? Thank u
Only for windows or also for mac ??
It's a windows based program. If you would like that to be running on a Mac you have to partition the hard drive with windows.
Ok thanks. I think we have a small laptop laying around somewhere.
That's the way to do it. Those laptops are so cheap today it is worth it not to mess with the mac!
What about a link so I can purchase the software
Lyn Pinto you can't buy the software online. You have to visit a BERNINA store to get it.
potete metterlo in italiano grazie