How to Find Service Requests and Work Orders in Portland Maps (instead of Hansen / Infor)

Did you know that you can find a lot of the same information and records that are in Hansen/Infor but in Portland Maps instead? Super helpful. This video is a quick how to.
This video is intended for use by City of Portland Employees or Contractors to find records or aid in research.
Version created and uploaded 2024-03-05
This is not meant to replace nor override any current or revised group policies, procedures, or business practices. This is not a complete or official training for your position at the City of Portland.
The link is set to private. Meaning that you need to share this specific link with someone in order for it to be found. However, a reminder that most all information is Public Record. If you have concerns, please reach out to the Division Manager of the BES Collections Systems Maintenance Engineering Department.