Got my first one in today. 👍 The batteries look a LOT easier to change than Schlage. Is it correct to assume if we also get the deadbolt, the Bluetooth feature would open both at once? Worse case-us a finger for the knob, one from the other hand for the deadbolt. 🤓
These instructions don't cover the K-13. There are no instructions anywhere that show how to even separate the knob. The manual directs users to the website or the app, but there are no directions there either. The screws on the back plate are inaccessible, and there's a thumb turn on the end cap, not a screw. There's a piece of cardboard that says to "pull out the knob" but that's not working either. Any help appreciated
Im sending mine back, mine never worked straight from the box, i ordered thru amazon and got it today, doesnt charge, and also put brand new batteries and still wont work... Im really disappointed.
I had to change out my batteries today because they died and now that I’ve done that it won’t scan my finger print and won’t let me connect to the app it’s just flashing blue it won’t reset either I’ve held down the reset button multiple times and that’s not fixed it either so what can I do?
Got my first one in today. 👍
The batteries look a LOT easier to change than Schlage.
Is it correct to assume if we also get the deadbolt, the Bluetooth feature would open both at once?
Worse case-us a finger for the knob, one from the other hand for the deadbolt. 🤓
Mine won’t even turn on. Straight from the box onto the door and it won’t turn on.
I followed the instructions and was good. I'm happy my office has 3 knobs. thank u
I've already installed and made it work for App unlock/locking and fingerprint unlocking. Now, How do you use the keys, where is the keyhole?
These instructions don't cover the K-13. There are no instructions anywhere that show how to even separate the knob. The manual directs users to the website or the app, but there are no directions there either. The screws on the back plate are inaccessible, and there's a thumb turn on the end cap, not a screw. There's a piece of cardboard that says to "pull out the knob" but that's not working either. Any help appreciated
I installed my physical lock today, but the app for abdroid is no longer available. Is the app now useless, or is there an app that will work for it.
I´m in the same boat. I just installed mine today. Let me know if you find anything.
@@Mikey_Fn_Spags I'll let you know
Me as well
Same
Why after using the bluetooth to setup the lock the bluetooth cannot connect back to the lock?
Did the lock work for you I can’t get mine to work
If you're using Android bluetooth, the location should also be enabled at the same time for the lock to successfully connect to the App
Same here it keeps saying Bluetooth unauthorized
How to connect to gateway ..?
I tried to connect via tuya but the lock does not show in smart life app.
Great Video! The only problem is, it's only displaying @ 360p... 1080p would be great!
Im sending mine back, mine never worked straight from the box, i ordered thru amazon and got it today, doesnt charge, and also put brand new batteries and still wont work... Im really disappointed.
I had to change out my batteries today because they died and now that I’ve done that it won’t scan my finger print and won’t let me connect to the app it’s just flashing blue it won’t reset either I’ve held down the reset button multiple times and that’s not fixed it either so what can I do?
Same problem
mine will read my finger print wrong then start flashing blue for 10min before it resets itself
What is the usb c looking insert on top of the front door
knob?
To charge the battery back up
@@taeh40the paperwork says "do not use rechargeable batteries" the USB c slot is for using a power bank if the batteries go dead.
Really helpful video thanks lad!
Once i added 1 fingerprint, ANY fingerprint will open it
Is it
No
Mine works jusr as intended.
My set of instructions were really poor, what size hole do I need to drill ? Thank you!
How many fingerprints can i program?
What happens when app says “permission denied” when trying to add lock? iOS phone here
What happens? 🤔
Mines keep beeping how I turn it off
Bluetooth can find the item but after 30 tries it cannot connect
I can't connect to Bluetooth
When I'm scanning to add the lock, neither my wife's phone nor mine can find it
Tengo el mismo problema, ayuda.
I hate this lock
Why?
It works great with new app
muchas gracias
The app keeps telling me some data did not come back what do I do
The after sales is not helpful at all they have not responded for hours
I just got one today. I’m having the same problem
No help anywhere
Same problem. About to return this junk.
@@joeydego2 I just returned for replacement. But the geektale company sucks. From what I can tell it is not sending a Bluetooth signal from knob.
Cant even close door all the way