Seems like a bad move to call at least a portion of your viewers assholes or assuming everyone who has an issue is an asshole. Sure some customers are too picky about things like slight color differences but based on what I’ve seen, many complaints are about structural issues. Is a customer concerned about water intrusion from poor welt stitching an asshole? You like Grant Stone. Stone doesn’t send out many boots with defects. Why the difference? Why aren’t the owners of Nicks or White’s bitching about how stupid and useless American workers are? I have two pairs of Truman and was already done with them but this just seals it.
You took the words right out of my mouth. Everybody has right to feel the way they feel, but how they express it is something else. If this guy thinks some of his customers are assholes, he should go home after work and tell his wife about it. Keep it in house. Show some class to your customers.
@@timpezzoli4425 I was never subscribed but would watch now and then if it involved a boot I was considering. But between the "boobs" and shitting on viewers and customers, I am finished with Truman and Dale.
As an outsider this whole “shutting down” thing has put a terrible taste in my mouth, the owner sounds like a total narcissist. Its like all these years of patronage of thousands of people means jack shit and isn’t “good enough” for his delusional mind where he is some kinda savant business entrepeneaur that will sell tens of millions of shoes. Good luck I’m praying on his downfall , now my pair won’t be able to be repaired by them in the future I feel betrayed I thought I bought into an honest company not this car salesman…
Consider the maker, consider the stress on them, consider how difficult it is for Vince to constantly talk shit about his own staff on twitter all day.
While I'm all for not taking yourself too seriously all the time, I think saying "Integrity doesn't pay the bill" is a bit concerning for a boot brand that is supposed to be built on that principle. There are times to joke and times to be serious or you can really hurt your brand. That comment makes it seem like he's going to sell out or do a lot of cost-cutting.
@@filthyvibes4768what does that have to do with the OP’s comment? Running a business knows when to speak and when to shut up too. Making announcements that are not based in fact or are vague, usually do nothing but hurt your brand. This obviously has the boot world talking, and sometimes any publicity is good publicity, but if you get a reputation as the boy who cries wolf then your brand will suffer in the long run. There was a furniture store in my area that was always “going out of business” and it just became a joke and no one bought anything other than the cheapest furniture there because it was not a trustworthy brand.
@@sschoon86 let the boots speak for themselves. People getting involved in this drama like some females. If you don't like the guy, don't buy his boots, simple.
@@filthyvibes4768 you keep moving the goalpost. First it was just him being honest, now it's let the boots speak for themselves. Things don't operate in a vacuum like that. Whether you think it's right or not, people react when a boot maker says they are "done making boots" and "integrity doesn't pay the bills" (I'm paraphrasing, I don't know the exact quotes off the top of my head). It destroys the brand, something that Vince has spent some time trying to build. OP was just trying to say that, and you jumped in to defend Vince. This isn't about him, per se, but since Vince is the brand it hurts the business when he says crazy things. And FWIW, I did try one pair Truman's and they were the least comfortable pair of heritage boots I have tried to date, so they did speak for themselves to me. It was mostly the last shape though, and they obviously fit some people well, so I have no issue with them succeeding as a company. I just happen to disagree with the direction Vince has taken his company announcements lately and I think they are bad business decisions.
so, Vince sounds like a nut job. i own a couple pairs of Trumans and they all are perfect. yes they don't look EXACTLY like the pictures, or like the ones you reviewed on your channel. that's because they are friggin LEATHER. but i may not buy another pair based on the owner being a weirdo who dislikes his customers.
I'm sorry but this video seems like an all hale the great Vince and Truman boot co. I have personally have had mixed experiences with Truman, it's not the first place that I stop in when I want to buy another pair of boots..
Transparency, integrity and taking customer feedback are vital things for any company. Because of this video I'll not even consider truman anymore, because of the possible risks in quality and being publicly shunned by the person behind the brand. I'm sure you were trying to achieve the opposite, but whereas is was impartial to the brand previously, I and many others have now left with a very negative impression of the brand.
Maybe Dale should consider taking down the video. I got triggered seconds into it with that gigantic bottle of MM, and it spiraled down from there. The vid isn’t doing any favors for Truman.
@@anderstietz809 yeah, I think this falls into the category of telling tales out of school. I think Dale should’ve let the Truman guy’s posts stand on their own. I don’t think it was his place to read them on his video. But I think Dale looked at the guy’s post in admiration because he seems to have a man-crush on him. But several others don’t share that opinion of the Truman guy’s posts.
Truman Boot Co doesn't do clicking in any traditional sense. They lay the large hide out on a CNC cutting table and it just cuts out patterns, making the most from the leather without worrying about folds / appropriate use of the hide. It is cheap and fast, but reckless.
It's essentially what every bookmarker attempts to do, except for Trumans, I guess. Although I love the look of their boots, I would be hard pressed to purchase one in these unique leathers if there's very little attempt at uniformity. I have an Anise Kudo and Frost Rambler from Parkhurst, and there's an attempt to keep the aesthetics of each pair uniform.
Like most folks, at times, we can be our own worst enemy. Vince has been doing that recently. Criticism, feedback, is all part of being a business owner. He could improve how he is handling things. Publicly shaming customers and posting very crptic stuff
so, instead of throwing a baby fit, maybe the owner should put a NO RETURNS policy on his specialty leathers. i personally enjoy the odd differences in my boots. it makes them unique and special and personal and mine like no one else has. but i can see if someone saves up $500 for ONE pair of leather boots and they are not what they had imagined then it would be devastating. that's the problem with purchasing site unseen over the internet on a product that is hand made in small batches. if you can only afford one painting you wouldn't mail an artist the money and just hope he paints what you want him to paint. but if you have a LOT of paintings then one more that is unique would be worth the money. so Truman is more of a collectors brand than a brand for someone that wants ONE pair of boots that look like the picture.
I'm the salmon rambler guy! I just shared my honest thoughts on the boots I received. Didn't expect to get publicly shamed by the brand owner especially for being passionate about the product. I am gutted it's not hyperbole. I also bought the black cherry shrunken bison boots which look incredible and I said that in the email but that part was conveniently left out of the X post.
Sucks. For the pros dealing with these leathers every day, the variance in leather is par for the course perhaps. Honestly, I would be disappointed as well and especially for being treated like this in public no less. Personally I would not be able to wear anything from this brand and would move on. There are many other USA/canadian brands making great quality boots. There also seems to be an emerging group of small, made to measure boot makers sprinkled around IG too.
The owner seems like a complete tool tbh. "Left or right, anyone would want to stab me in the face over dinner" like mate that's not impressive or badass, you just sound like a wanker. Being abrasive is no substitute for a personality, and all being unkind to others does is make the world a less pleasant place to inhabit. This guy takes explicit joy in identifying as a git -- everyone can be a wanker sometimes, but taking pride in it marks you out as an odious person in my book. And then you have the smack-talking his own employees. Like, I get it. Good help is hard to find. People are dumb. But as the owner the buck stops with you -- I mean, you're hiring these people for crying out loud. And if you've gone through twenty people and incorrect shipments keep happening then maybe, just maybe, your institutional system is flawed. Perhaps you should organise your workshop floor to be more resilient to human error. Why can one individual's mistake result in the problem occurring? Competent managers are familiar with systems approaches and implement them. And above all else, you shouldn't be publicly denigrating your staff. Great way to damage morale -- given we know he takes pride in being a prick, I'm sure he's a really great boss to work for. Lord help you if you make an honest error. And then the customer service complaints, like yours. The owner is clearly pretty bloody emotionally sensitive if getting negative feedback drives him to publicly shame his customers. Like, dude, if you're so thin skinned you can't bear to see someone (even wrongfully) criticise your product without throwing a tantrum -- you should hire someone to deal with your CS for you, because you're obviously too much of a crybaby to deal with it yourself. Overall the guy just strikes me as a classic macho faux-tough guy who couldn't survive ten minutes working anywhere he isn't the big boss and gets the final say on everything. Throw in the "doesn't let his daughters eat meat in restaurants" thing and it's like, ya you've got some control issues dontcha bud. Emotionally fragile sorta deal. Makes good boots though.
@@TheRaizerxThanks it does seem like I was just the straw that broke the camel’s back but if lots of people are saying the same thing maybe he should use more actual images of boots on his website rather than perfect renders. I did also consider other brands like Red Wing but I wanted to support a smaller brand rather than a faceless corporation. Lesson learned!
Based on the description in the video the first pair of coach ramblers i bought had something similar. One boot was completely normal and the other I could only describe as tiger stripes. I wouldnt have minded if it was like that on both boots or somewhere closer to the ankle or the shaft of the boot but for me it was right across the toe box to the first set of eyelets for laces. Im all for the variation and marbled effect of rambler but on feet it looked like they were 2 boots from different pairs. Thankfully I didn't get called out on social media for it though.
@ Yes that’s exactly it! The left boot is fine the right boot looks like it has been run over. I’ve decided not to return the boots anyway as I’m in the UK and I would likely lose about half my money due to shipping, restocking fee and the various taxes and duties I have paid. I also don’t really want to deal with the guy again which is a shame. I’ll write it off and be more careful where I spend my money in future I suppose.
Vince seems like a very angry and disgruntled person. Have also heard a lot of mixed reviews about the brand. Would definitely be cautious to buy anything from them
Maybe he's just not a good judge of character and his personality turns away the good works. Hiring is a two-way street. He doesn't sound like someone I would want to work for.
I have spent enough to get their 20% discount as standard. I have seen a dramatic decline in quality control and loads of manufacturing defects in the last 12 months. So much so that I won't buy their products outside of the secondary market where I can see what I am buying. I have been heartbroken in reality, because the 79EE last is incredible for my foot, but the brand just can't be relied upon to make something of quality unless you are a social media poster.
Variations in hand painted boots are no comparison to expecting both left and right boot to be somewhat similar especially when paying $500+. I've had boots (not trueman) where each boot vary so much they look like they were made on different lasts...unacceptable
I came across Truman about 3 years ago and at that time they had some of the coolest and diverse selection of boots available, particularly a nice selection of Moc toes, these days all the boots seem to look the same to one degree or another, do you know what caused the change in boot direction?
Truth is, customers can be a-holes. I've seen that across all hobbies. Often it's because people are spending more money than they can afford, and so have unrealistic expectations of perfection. That said, Vince sounds crazy and I have no interest in supporting him.
I have a pair of Trumans and I love them, but after hearing you talk about Truman's owner's Twitter rants, I will not consider buying another pair. The guy has no class. I can choose from plenty of other brands. Thanks for bringing this to our attention Dale!
I feel like Dale is getting the opposite effect than what he set out to do with this video. Yeah, we can respect an owner for sticking to what he believes in, but to put some customers on blast for being unsatisfied with the product they received is childish. Expecting some variation but not accepting a pair of boots with variation so wild that they don't even look like they were meant to be paired up is a valid complaint.
@@FitzKnows23it's because Dale thinks it's cool. Dale watches Tim Pool and looks up to him. Dale knows dick about business, he's just talking out his ass all the time.
Keep the editing simple. Love your channel. As for Truman, I still will be getting more in the future, love my coach rambler and my Java waxed flesh. I came close to getting the red russet but decided to hold off for now.
That was my comment to Rose Anvil you referred to and no vince didn't reply to my comment so you're either full of it or misunderstood. If trueman were proud of their construction they would have gladly paid to have them cut in half a long time ago as others have done, re pnw. They're hiding something to get to that price point. Cut in half a 79 last with cap toe and prove me wrong
Dale is just glazing his bro because he's a man's man that tells it like it is, or doesn't tell it like it is because of superstition. Either way, he respects Vince so much that he will shit on Trumans's customers and his own viewers because his bro grows his own meat and milk and shares the same political views
I have 2 pairs of Truman in specialty leather. 1 in white tail dear - no issue so far; 1 with horse rump from Gallun has the right side tongue not sanded inside -> that's tongue was super thick and not flexible enough and hurting my right foot. Until I got 4+ layers of conditioner in to soften them out... Truman's quality checking really needed improvement given they don't have hand lasted process.
I like the info and the 360º x 360º views of the boots during the intro. I don't care for the music, but each to his own. I can turn it down or fast forward if i want.
I'm thankful for your videos. Edit the way you want, because it should be fun for you. I enjoy the cinematic stuff, as an editor myself, it's the first reason I noticed about your channel was all the close-up shots of boots I was interested in. But if you feel dissatisfied with the level of effort vs reward, yeah stop doing that and I'll still watch. Fist bump.
I love my Stone Ramblers. I'd probably get an E width next time rather than the D. The only thing I would like is to see is his tongues be just a little longer or higher. Thanks Dale & Truman!!
Appreciate your take Dale. Your vids are great and I personally like the extra steps you take with the editing. But I'll be watching regardless of the format you use going forward. 2 things I'd say regarding this topic. Although I agree that customers should not be so picky about minor inperfections and blemishes, I think referring to customers that might have legitimate gripes about "substantive" QC issues as ass holes is not completely fair. By putting a picture of a particular boot up on a website, a merchant is in a sense warranting that the boot will be a particular way (UCC). Even if there's a disclaimer that says the boot might be slightly different than what is pictured, the customer will expect their product to be materially close to what is pictured. There's a way to avoid the issue imo... In the case of the rambler leather, for example, rather than putting up the perfect rendition of the boot, the merchant (e.g., Truman) could put up an example boot that is more representative of what a customer might actually get. That way customers know what to expect. Second, Truman at the end of the day is a merchant. A fundamental business anecdote is that the customer is always right, even if they aren't. Of course, there are limits to that. That said, merchants sorta open themselves up to criticism and pain in the butt customers. That's just what it is, but you still try to satisfy them, because at the end of the day, the customers are one of the key reasons the business survives, or doesn't. If one can't handle that reality (and I'm not saying that's Vince), I can see why they might get out of a business. I have a lot of boots, including many Truman. I'm fortunate to have always received good enough pairs that I didn't have to return or exchange from Truman, bur I've certainly had to exchange or return for some other brands like Red Wing, Wolverine, and Allen Edmonds. I had legitimate reasons for doing so and others will too. Love what Vince does and hope that Truman has a long future ahead of them.
There's a fine line between imperfect and unacceptable, and in my experience (2 for 2), Truman rides that line heavily. I had ordered a pair of rough out boots from them and one had a suede texture while its mate looks like an overgrown vacant lot. I was told they would look the same after a while and I wish I had shipped them back, because a year later that is not the case.. Before those, I did ship back a pair of JWF because one had a gash in the leather that was shoddily repaired and very noticeable. The next pair were perfect, but why put the customer through that? I saw my returned boots on the Seconds page for a discount, but they were happy to send them to me initially for full price.
I like it when you put in "b roll" of the boots in your intros and during the video. IMHO, one of the greatest values of your channel is getting an alternate view of the boots from what I can see on a brand's website or social media. Also, I agree it makes no sense for people to lose their minds over talk about no more Truman. Number one, so what, nothing in my life depends on whether the brand continues. Number two, Vince built the brand over ten years and has been reinvesting in it, so whatever he said is obviously just off the cuff because as a business person, it makes no sense to dump an established brand name: look at the dumpster fire that is X. :D
redwing are wildly consistent. if your in the market for a bulletproof camry then get a camry. if your in the market for a disaster of a car like a wacky euro car that has some crazy features but might end up in the shop, get the crazy car. the boot world has plenty of corollas and camrys that can provide the customer with consistent longterm satisfaction. im getting a second hand Jag in British racing green. i know its a potential nightmare. i should get a camry, but what im not going to do is pass off the decision i made as a different decision in order to get a refund.
yep. the more wild the leather the more variation. its not hard. i got a lottery black waxxed deer from grant stone and there are panels i like and ones i dont as much. but the boot is perfect with my flat head denim. it is what it is. i also couldve got second hand redwing beckmans and given them a polish. the choices people make are their own.
I think they are nicely made boots but the fit has been an issue. I'm less interested in a lot of those more unique leathers, I suppose, so I was only willing to spend the extra a few times that I cannot get all the modifications I would prefer, etc.
Man thank you!! Been keeping my diet strict, leaning into mostly lean protein sources, and getting 15k to 17k steps every day, it burns fat without the consequence of increased appetite!
Dear Dale, thanks a lot for sharing your ideas and reflections about Truman boots. I acknowledge your committment for a good friend. But nonetheless, from my point of view, it is quite obvious that Truman boots has tuned in on a next transformation. It seems to me that they use Black Friday 2024 as sort of a disuised final sale. It reminds me the closing down of warehouses in former times: it began with lots of products behind the window at low prices and some weeks later I could watch the last dozen of lost things before the business was closed. Wether Truman will be closing down or switch to a different business model, remains open (I hope the latter will become true). For the time being there are quite some signs for change: There is no longer a MTO section, for many sizes there is no pair left, second samples are down to 1 pair etc. etc. I agree with you (and the CEO of Truman) that "our" market of aficionados of boots like the Trumans is limited (not only with regard to the number of people interested in these boots, but also with regard to how often you will buy a pair of Trumans during your life) and that this is in contrast to economic perspectives and interests of a company. But for Truman aficionados the loss of boots like the Trumans is a tragedy. (it will be interesting to observe how the second hand market on ebay etc. will develop). - Thanks a lot for your contributions on boots and leather. I very much appreciate your style and your generous attitude when presenting boots. Al
I have 12 pairs and I have to pay a lot of extra money for shipping and tax. But I love my collection, despite the expensive import to Germany. Red Wing is a joke compared to that.
I really think you could do without the intro, it’s long. The music is way too heavy and quite frankly painful to listen to. I have to fast forward through it or I wouldn’t watch your channel. I don’t be grudge you liking that music just don’t push it on us. The music and the boots just don’t pair well together.
I love this off the cuff talking conversational video because I’m not watching the video most of the time. I’m just listening. So my favorite ones are those where I don’t have to see the screen. Of course if it’s a review of a specific boot that’s a different thing, because I would like to see it. But I still prefer the stream of consciousness like I’m just hanging out with you and you’re telling me what you think.
I was hoping to see if there was any info about the coach rambler in the 20 last. I missed that run. From the sounds of things, probably a slim chance to see them next year.
I have bought around 20 pairs of Truman or possibly more. First couple pairs were the stitch down ones. Only one pair had a defect, and Truman offered an exchange or refund. It was a moc toe that had one boot stitched off center on the moc. Ended up giving them to a friend. Have also given a few other pairs to friends who could not afford good boots. As far as the channel, I like more just the desktop reviews and discussions. Some of the intro parts can be tedious.
@williamswiger7547 I respect a person with a generous heart. Anyone that collects multiple pairs of boots and talk about selling rather than passing on their good fortune by donating a pair really gives me pause. I like JG philosophy and have been donating a pair of boots every time I buy a new pair. This keeps my inventory down and allows me the enjoyment of shopping for new boots without feeling like I am being excessive or greedy.
I like your video format and i know music is subjective youll never appeal to everyone but hey man just write a script and proof read it 10x before making the video = less work and more boots. Heck get a teleprompter lol
Honestly, if you can't handle assholes, then you probably shouldn't be running a business. It's just par for the course when it comes to customer service.
Daaaamn, Wes over at Rose Anvil just shouted you out, even after you were actin all catty and gay towards him. Just laughing, like you said we can’t take stuff so seriously 😆
Sounds like a garbage company who's owner does not nut up enough to respect his own business. Quality control is paramount idc how many leathers you put out. Glad I never went with Truman's. Seems like an easy pass now.
Two thoughts about your video, if you get this far down the thread, I hope they’re helpful. First, well, I understand what you are saying about picky customers but it doesn’t make sense to blame customers for a company that goes through financial trouble. The purpose of the company is to sell customers what they want. If they don’t want it, or if it’s not possible to provide it, that’s not the customers fault no matter how picky or ridiculous they are. Second, with respect to the level of editing in your videos. What people want is authenticity, not polish. The Internet is filled with highly produced crap. If you are straightforward and brutally honest, think Rose Anvil, people will flock to your channel. But that requires that you’d be honest and straightforward so that people can trust you. If you go back and look at your reviews, almost everything you review is wonderful and awesome and really good and there are only tiny niggles and complaints. Occasionally, you tell us something is wrong fundamentally with a boot, but it’s not very common. frankly, I just don’t believe the review. I’m not saying you’re dishonest, please don’t misunderstand me I’m not saying that at all. But what we want is authenticity. So be straightforward and direct even when it’s hard, even if it means that some of your friends might disagree with you, and you’ll grow your channel incredibly. Good luck!
Ngl I love ur videos, I love most boot reviews. But I ALWAYS skip past the whole music intro part.. I come for the review; what they look like what they feel like, put em on, bow do they feel? Maybe a year in review.. that's it. Keep it simple
I don't care for the fluff but these are your videos Dale and you should make them how you want and not care if people complain about your choice of music. I did enjoy your older more general videos more than the way you showcase a boot now. If Truman falls off the face of the planet that could prove the earth is flat!
Do you actually know Weston or are you just throwing shade on the guy for running a channel that is basically a boot marketing machine? Seems like a nice enough guy based on his public persona, but I don’t actually know him. On the other hand, this Vince guy’s tweets sound pretty unhinged and he seems like the type of guy I would not want to hang out with. But again, I don’t actually know the guy so I’m not going to go around calling him a douche.
make the videos 7-12 minutes....humanity has a short attention span and this is coming from a 52 yr old...love the videos though(sepecially the shorter ones)🤣
Dude, I love crazy leather character. That guy should just go shop at JC Penny. Truman is awesome. Dale, your videos are cool. I love the music, it hypes me up for boots. I like the editing, intros, and convos.
1. I don't like the personality of Truman's owner. That also doesn't matterbto me. 2. I second his complaint for employees who can't ship the correct product. I'm sitting on a mistake pair and due to the nature of their website it's my word vs theirs so I'm just keeping the non sample pair I received. With that ugly tacky Truman outsole... 3. Less fluff 😊 4. Love the flat earth teasing.
I love all my Truman Boots. I have at least 8 pair. They deliver the best bang for the buck on the planet. I buy Truman over White's and Nick's. I blocked / stopped watching rose anvil over 6 months ago. Didn't care for the vib any longer I think Vince will be around. Do not over think the editing. JUST PUT IT OUT THERE..... it is gonna be okay just to BE YOU. If someone has a issue with it let them move on... Life is short. Keep it simple.
Get rid of all the fluff! I just like hearing someone talk. I don’t even get in front of the camera anymore in my videos. Sometimes less is more. Cheers Dale!
I agree with Vince. I’m a tradesman and trying to get apprenticeship in the trades here in the Toronto area anyway is like pulling teeth. The government even has great incentives which were not available to me over 30 years ago and still no takers. It’s a shame because this definitely is a cause of illegal immigration. The trades will suffer once the journeymen that are working now retire.
Dude has set up his manufacturing facility in 3 different parts of the country in 10 years. That doesn't make for the most stable workforce. I would have to think if you wanted to work doesn't a bootmaker in the pnw he would be near the bottom. I have a couple pairs of Trumans, they are ok. I'm not rushing out to buy more
Vince sounds like someone id get along with, its a shame his employees dont share his passion. The internet is laden with tales of poor customer service from truman, which ive experienced myself. I understand there is variation in leather, but when i spend $500 on a pair and the welt isnt fully stitched on and flapping off, thays not ok. All i get from customer service was "dont worry about it, its still structurally sound" like, WHAT?! If i order a car and upon delivery the bumper is hanging off... you see where I am going with this.
These kinds of boots have a large following of individuals who just want these boots for the looks. They baby them. They want the boots to last "forever" and to look perfect. They are not willing to use them as actual boots that can take a beating.
I think I know what is going on. Clearly Vince is going to be making boots in sets of 3 from here on out. You got your left boot, your right boot and your boot for your third leg.
I think he's gonna take on Redwing. His manifacture uses machine lasting and various automated processes, with Handmade processes as well. Perhaps between PNW and cheaper workboot alternatives???
I didn’t know you and Truman were basedlike that. I honestly assumed every single person in this industry was a leftist, which I am the polar opposite of.
I like the format of this video! As a business owner myself, I've learned that people are dumb. Never mind the other ways I see it. I truly worry about the world my children and grandchildren will live in because it's not just boots and clothes.
Seems like a bad move to call at least a portion of your viewers assholes or assuming everyone who has an issue is an asshole. Sure some customers are too picky about things like slight color differences but based on what I’ve seen, many complaints are about structural issues. Is a customer concerned about water intrusion from poor welt stitching an asshole? You like Grant Stone. Stone doesn’t send out many boots with defects. Why the difference? Why aren’t the owners of Nicks or White’s bitching about how stupid and useless American workers are? I have two pairs of Truman and was already done with them but this just seals it.
You took the words right out of my mouth. Everybody has right to feel the way they feel, but how they express it is something else. If this guy thinks some of his customers are assholes, he should go home after work and tell his wife about it. Keep it in house. Show some class to your customers.
Couldnt agree more, very disappointed in this dick riding. I'll be bookmarking this for when Vince finally tanks his brand.
@@timpezzoli4425 I was never subscribed but would watch now and then if it involved a boot I was considering. But between the "boobs" and shitting on viewers and customers, I am finished with Truman and Dale.
My wife passed and I had to cancel an mto so the owner black listed me and called me a liar after spending well over $3,000 in less than a year.
First, I am so sorry about your wife. Second, what the fuck?!
How much did you drink before making this video?
As an outsider this whole “shutting down” thing has put a terrible taste in my mouth, the owner sounds like a total narcissist. Its like all these years of patronage of thousands of people means jack shit and isn’t “good enough” for his delusional mind where he is some kinda savant business entrepeneaur that will sell tens of millions of shoes. Good luck I’m praying on his downfall , now my pair won’t be able to be repaired by them in the future I feel betrayed I thought I bought into an honest company not this car salesman…
The tweets struck me as oddly manipulative and I didn’t like them. Put a bad taste in my mouth about the brand for now.
Consider the maker. Consider the stress on them. Consider the consumer and how hard I have to work for my money.
Totally agree
Amen!
Consider the maker, consider the stress on them, consider how difficult it is for Vince to constantly talk shit about his own staff on twitter all day.
Typical case of victim shaming. I’m just glad credit card disputes exist as last resort to shut down those bullies and losers.
While I'm all for not taking yourself too seriously all the time, I think saying "Integrity doesn't pay the bill" is a bit concerning for a boot brand that is supposed to be built on that principle. There are times to joke and times to be serious or you can really hurt your brand. That comment makes it seem like he's going to sell out or do a lot of cost-cutting.
He's being honest. The dude runs a business, not a charity
@@filthyvibes4768what does that have to do with the OP’s comment? Running a business knows when to speak and when to shut up too. Making announcements that are not based in fact or are vague, usually do nothing but hurt your brand. This obviously has the boot world talking, and sometimes any publicity is good publicity, but if you get a reputation as the boy who cries wolf then your brand will suffer in the long run. There was a furniture store in my area that was always “going out of business” and it just became a joke and no one bought anything other than the cheapest furniture there because it was not a trustworthy brand.
@@sschoon86 let the boots speak for themselves. People getting involved in this drama like some females. If you don't like the guy, don't buy his boots, simple.
@@filthyvibes4768 Thankfully reddit has enough proof behind the problems of his boots on display, but we get it, you like the guy and/or his boots.
@@filthyvibes4768 you keep moving the goalpost. First it was just him being honest, now it's let the boots speak for themselves. Things don't operate in a vacuum like that. Whether you think it's right or not, people react when a boot maker says they are "done making boots" and "integrity doesn't pay the bills" (I'm paraphrasing, I don't know the exact quotes off the top of my head). It destroys the brand, something that Vince has spent some time trying to build. OP was just trying to say that, and you jumped in to defend Vince. This isn't about him, per se, but since Vince is the brand it hurts the business when he says crazy things. And FWIW, I did try one pair Truman's and they were the least comfortable pair of heritage boots I have tried to date, so they did speak for themselves to me. It was mostly the last shape though, and they obviously fit some people well, so I have no issue with them succeeding as a company. I just happen to disagree with the direction Vince has taken his company announcements lately and I think they are bad business decisions.
so, Vince sounds like a nut job. i own a couple pairs of Trumans and they all are perfect. yes they don't look EXACTLY like the pictures, or like the ones you reviewed on your channel. that's because they are friggin LEATHER. but i may not buy another pair based on the owner being a weirdo who dislikes his customers.
I'm sorry but this video seems like an all hale the great Vince and Truman boot co.
I have personally have had mixed experiences with Truman, it's not the first place that I stop in when I want to buy another pair of boots..
Transparency, integrity and taking customer feedback are vital things for any company. Because of this video I'll not even consider truman anymore, because of the possible risks in quality and being publicly shunned by the person behind the brand. I'm sure you were trying to achieve the opposite, but whereas is was impartial to the brand previously, I and many others have now left with a very negative impression of the brand.
I'm with you.
Maybe Dale should consider taking down the video. I got triggered seconds into it with that gigantic bottle of MM, and it spiraled down from there. The vid isn’t doing any favors for Truman.
@@anderstietz809 yeah, I think this falls into the category of telling tales out of school. I think Dale should’ve let the Truman guy’s posts stand on their own. I don’t think it was his place to read them on his video. But I think Dale looked at the guy’s post in admiration because he seems to have a man-crush on him. But several others don’t share that opinion of the Truman guy’s posts.
I've no experience with Truman boots but isn't the job and skill of a clicker to ensure a degree of uniformity across both boots in a pair ?
Truman Boot Co doesn't do clicking in any traditional sense. They lay the large hide out on a CNC cutting table and it just cuts out patterns, making the most from the leather without worrying about folds / appropriate use of the hide.
It is cheap and fast, but reckless.
It's essentially what every bookmarker attempts to do, except for Trumans, I guess. Although I love the look of their boots, I would be hard pressed to purchase one in these unique leathers if there's very little attempt at uniformity. I have an Anise Kudo and Frost Rambler from Parkhurst, and there's an attempt to keep the aesthetics of each pair uniform.
TLDR. I've been considering buying some Trumans for the last couple months. All the whining in this video completely turned me off.
Like most folks, at times, we can be our own worst enemy. Vince has been doing that recently. Criticism, feedback, is all part of being a business owner. He could improve how he is handling things. Publicly shaming customers and posting very crptic stuff
I LOVE the way your videos flow man! Be you because that’s what your editing reflects and that’s what we’re here for!!!
I appreciate that Teik!!!!
so, instead of throwing a baby fit, maybe the owner should put a NO RETURNS policy on his specialty leathers. i personally enjoy the odd differences in my boots. it makes them unique and special and personal and mine like no one else has. but i can see if someone saves up $500 for ONE pair of leather boots and they are not what they had imagined then it would be devastating. that's the problem with purchasing site unseen over the internet on a product that is hand made in small batches. if you can only afford one painting you wouldn't mail an artist the money and just hope he paints what you want him to paint. but if you have a LOT of paintings then one more that is unique would be worth the money. so Truman is more of a collectors brand than a brand for someone that wants ONE pair of boots that look like the picture.
I'm the salmon rambler guy! I just shared my honest thoughts on the boots I received. Didn't expect to get publicly shamed by the brand owner especially for being passionate about the product. I am gutted it's not hyperbole. I also bought the black cherry shrunken bison boots which look incredible and I said that in the email but that part was conveniently left out of the X post.
Sucks. For the pros dealing with these leathers every day, the variance in leather is par for the course perhaps. Honestly, I would be disappointed as well and especially for being treated like this in public no less. Personally I would not be able to wear anything from this brand and would move on. There are many other USA/canadian brands making great quality boots. There also seems to be an emerging group of small, made to measure boot makers sprinkled around IG too.
The owner seems like a complete tool tbh. "Left or right, anyone would want to stab me in the face over dinner" like mate that's not impressive or badass, you just sound like a wanker. Being abrasive is no substitute for a personality, and all being unkind to others does is make the world a less pleasant place to inhabit. This guy takes explicit joy in identifying as a git -- everyone can be a wanker sometimes, but taking pride in it marks you out as an odious person in my book.
And then you have the smack-talking his own employees. Like, I get it. Good help is hard to find. People are dumb. But as the owner the buck stops with you -- I mean, you're hiring these people for crying out loud. And if you've gone through twenty people and incorrect shipments keep happening then maybe, just maybe, your institutional system is flawed. Perhaps you should organise your workshop floor to be more resilient to human error. Why can one individual's mistake result in the problem occurring? Competent managers are familiar with systems approaches and implement them. And above all else, you shouldn't be publicly denigrating your staff. Great way to damage morale -- given we know he takes pride in being a prick, I'm sure he's a really great boss to work for. Lord help you if you make an honest error.
And then the customer service complaints, like yours. The owner is clearly pretty bloody emotionally sensitive if getting negative feedback drives him to publicly shame his customers. Like, dude, if you're so thin skinned you can't bear to see someone (even wrongfully) criticise your product without throwing a tantrum -- you should hire someone to deal with your CS for you, because you're obviously too much of a crybaby to deal with it yourself. Overall the guy just strikes me as a classic macho faux-tough guy who couldn't survive ten minutes working anywhere he isn't the big boss and gets the final say on everything. Throw in the "doesn't let his daughters eat meat in restaurants" thing and it's like, ya you've got some control issues dontcha bud. Emotionally fragile sorta deal.
Makes good boots though.
@@TheRaizerxThanks it does seem like I was just the straw that broke the camel’s back but if lots of people are saying the same thing maybe he should use more actual images of boots on his website rather than perfect renders. I did also consider other brands like Red Wing but I wanted to support a smaller brand rather than a faceless corporation. Lesson learned!
Based on the description in the video the first pair of coach ramblers i bought had something similar. One boot was completely normal and the other I could only describe as tiger stripes. I wouldnt have minded if it was like that on both boots or somewhere closer to the ankle or the shaft of the boot but for me it was right across the toe box to the first set of eyelets for laces. Im all for the variation and marbled effect of rambler but on feet it looked like they were 2 boots from different pairs. Thankfully I didn't get called out on social media for it though.
@ Yes that’s exactly it! The left boot is fine the right boot looks like it has been run over. I’ve decided not to return the boots anyway as I’m in the UK and I would likely lose about half my money due to shipping, restocking fee and the various taxes and duties I have paid. I also don’t really want to deal with the guy again which is a shame. I’ll write it off and be more careful where I spend my money in future I suppose.
Vince seems like a very angry and disgruntled person. Have also heard a lot of mixed reviews about the brand. Would definitely be cautious to buy anything from them
Maybe he can't find good staff because he's paying minimum wage to keep the price point down
Maybe he's just not a good judge of character and his personality turns away the good works. Hiring is a two-way street. He doesn't sound like someone I would want to work for.
I have spent enough to get their 20% discount as standard. I have seen a dramatic decline in quality control and loads of manufacturing defects in the last 12 months. So much so that I won't buy their products outside of the secondary market where I can see what I am buying.
I have been heartbroken in reality, because the 79EE last is incredible for my foot, but the brand just can't be relied upon to make something of quality unless you are a social media poster.
Comments like this I take seriously because if it is indeed true that you bought good products, but don't like them anymore, something is up.
Variations in hand painted boots are no comparison to expecting both left and right boot to be somewhat similar especially when paying $500+. I've had boots (not trueman) where each boot vary so much they look like they were made on different lasts...unacceptable
You should have a roundtable discussion with people like Teik, ChrisW and others who do boot reviews.
Dale would be the most worthless person at the table. Better for him to stay home.
Teik is a Truman hater
I came across Truman about 3 years ago and at that time they had some of the coolest and diverse selection of boots available, particularly a nice selection of Moc toes, these days all the boots seem to look the same to one degree or another, do you know what caused the change in boot direction?
Truth is, customers can be a-holes. I've seen that across all hobbies. Often it's because people are spending more money than they can afford, and so have unrealistic expectations of perfection.
That said, Vince sounds crazy and I have no interest in supporting him.
I have a pair of Trumans and I love them, but after hearing you talk about Truman's owner's Twitter rants, I will not consider buying another pair. The guy has no class. I can choose from plenty of other brands. Thanks for bringing this to our attention Dale!
I feel like Dale is getting the opposite effect than what he set out to do with this video. Yeah, we can respect an owner for sticking to what he believes in, but to put some customers on blast for being unsatisfied with the product they received is childish. Expecting some variation but not accepting a pair of boots with variation so wild that they don't even look like they were meant to be paired up is a valid complaint.
@@FitzKnows23it's because Dale thinks it's cool. Dale watches Tim Pool and looks up to him. Dale knows dick about business, he's just talking out his ass all the time.
Keep the editing simple. Love your channel. As for Truman, I still will be getting more in the future, love my coach rambler and my Java waxed flesh. I came close to getting the red russet but decided to hold off for now.
I’m glad you’re still getting more, it’s a bummer that they’re going away!
That was my comment to Rose Anvil you referred to and no vince didn't reply to my comment so you're either full of it or misunderstood. If trueman were proud of their construction they would have gladly paid to have them cut in half a long time ago as others have done, re pnw. They're hiding something to get to that price point. Cut in half a 79 last with cap toe and prove me wrong
Dale is just glazing his bro because he's a man's man that tells it like it is, or doesn't tell it like it is because of superstition. Either way, he respects Vince so much that he will shit on Trumans's customers and his own viewers because his bro grows his own meat and milk and shares the same political views
I have 2 pairs of Truman in specialty leather. 1 in white tail dear - no issue so far; 1 with horse rump from Gallun has the right side tongue not sanded inside -> that's tongue was super thick and not flexible enough and hurting my right foot. Until I got 4+ layers of conditioner in to soften them out... Truman's quality checking really needed improvement given they don't have hand lasted process.
I like the info and the 360º x 360º views of the boots during the intro. I don't care for the music, but each to his own. I can turn it down or fast forward if i want.
Love the free form version. Close ups of the boots during reviews would be great too.
I'm thankful for your videos. Edit the way you want, because it should be fun for you. I enjoy the cinematic stuff, as an editor myself, it's the first reason I noticed about your channel was all the close-up shots of boots I was interested in. But if you feel dissatisfied with the level of effort vs reward, yeah stop doing that and I'll still watch. Fist bump.
It really means a lot to hear that!! 🙌
I love my Stone Ramblers. I'd probably get an E width next time rather than the D. The only thing I would like is to see is his tongues be just a little longer or higher. Thanks Dale & Truman!!
Appreciate your take Dale. Your vids are great and I personally like the extra steps you take with the editing. But I'll be watching regardless of the format you use going forward.
2 things I'd say regarding this topic. Although I agree that customers should not be so picky about minor inperfections and blemishes, I think referring to customers that might have legitimate gripes about "substantive" QC issues as ass holes is not completely fair. By putting a picture of a particular boot up on a website, a merchant is in a sense warranting that the boot will be a particular way (UCC). Even if there's a disclaimer that says the boot might be slightly different than what is pictured, the customer will expect their product to be materially close to what is pictured. There's a way to avoid the issue imo... In the case of the rambler leather, for example, rather than putting up the perfect rendition of the boot, the merchant (e.g., Truman) could put up an example boot that is more representative of what a customer might actually get. That way customers know what to expect.
Second, Truman at the end of the day is a merchant. A fundamental business anecdote is that the customer is always right, even if they aren't. Of course, there are limits to that. That said, merchants sorta open themselves up to criticism and pain in the butt customers. That's just what it is, but you still try to satisfy them, because at the end of the day, the customers are one of the key reasons the business survives, or doesn't. If one can't handle that reality (and I'm not saying that's Vince), I can see why they might get out of a business.
I have a lot of boots, including many Truman. I'm fortunate to have always received good enough pairs that I didn't have to return or exchange from Truman, bur I've certainly had to exchange or return for some other brands like Red Wing, Wolverine, and Allen Edmonds. I had legitimate reasons for doing so and others will too. Love what Vince does and hope that Truman has a long future ahead of them.
I agree with you, it’s a difficult balance between customer and merchant
There's a fine line between imperfect and unacceptable, and in my experience (2 for 2), Truman rides that line heavily. I had ordered a pair of rough out boots from them and one had a suede texture while its mate looks like an overgrown vacant lot. I was told they would look the same after a while and I wish I had shipped them back, because a year later that is not the case.. Before those, I did ship back a pair of JWF because one had a gash in the leather that was shoddily repaired and very noticeable. The next pair were perfect, but why put the customer through that? I saw my returned boots on the Seconds page for a discount, but they were happy to send them to me initially for full price.
Shit... at least that guy with the salmon ramblers delivered. My last pair of Trumans got stolen from my front door.
Not paying workers properly not training workers properly is on the owner. If you can't recruit good workers you can't be a good employer.
I like it when you put in "b roll" of the boots in your intros and during the video. IMHO, one of the greatest values of your channel is getting an alternate view of the boots from what I can see on a brand's website or social media. Also, I agree it makes no sense for people to lose their minds over talk about no more Truman. Number one, so what, nothing in my life depends on whether the brand continues. Number two, Vince built the brand over ten years and has been reinvesting in it, so whatever he said is obviously just off the cuff because as a business person, it makes no sense to dump an established brand name: look at the dumpster fire that is X. :D
Thanks for the feedback, I agree, I need to put more b-roll in my videos!!
Where did you get that henley sweater - its solid. Btw support to Truman
Ha - good to see you brother and thanks for the answer! I guess we got the last batches!
redwing are wildly consistent. if your in the market for a bulletproof camry then get a camry. if your in the market for a disaster of a car like a wacky euro car that has some crazy features but might end up in the shop, get the crazy car. the boot world has plenty of corollas and camrys that can provide the customer with consistent longterm satisfaction. im getting a second hand Jag in British racing green. i know its a potential nightmare. i should get a camry, but what im not going to do is pass off the decision i made as a different decision in order to get a refund.
yep. the more wild the leather the more variation. its not hard. i got a lottery black waxxed deer from grant stone and there are panels i like and ones i dont as much. but the boot is perfect with my flat head denim. it is what it is. i also couldve got second hand redwing beckmans and given them a polish. the choices people make are their own.
I think they are nicely made boots but the fit has been an issue. I'm less interested in a lot of those more unique leathers, I suppose, so I was only willing to spend the extra a few times that I cannot get all the modifications I would prefer, etc.
can say a-hole but neigh b---s?????
RA spnds too much time on sneakers and other tings now I will ne'er wear, anyway.
Trumans are my go-to boot, but I was trying to order and figure out their site, and the reply from Truman was plain rude; have not been back.
A lot of people dislike people who think. You could have stopped your sentence there
Thank You for sharing man!
Appreciate the support my friend!
I bough my coach ramblers a yaer ago and the leather is my favorite so far, I love the texture, Totally recommend it!!
That’s an awesome choice, I’ve always loved the texture of those!
Off topic but good stuff on your fitness man. I need to lose about 40lbs. What did you do to shed the weight?
Man thank you!! Been keeping my diet strict, leaning into mostly lean protein sources, and getting 15k to 17k steps every day, it burns fat without the consequence of increased appetite!
Dear Dale, thanks a lot for sharing your ideas and reflections about Truman boots. I acknowledge your committment for a good friend. But nonetheless, from my point of view, it is quite obvious that Truman boots has tuned in on a next transformation. It seems to me that they use Black Friday 2024 as sort of a disuised final sale. It reminds me the closing down of warehouses in former times: it began with lots of products behind the window at low prices and some weeks later I could watch the last dozen of lost things before the business was closed. Wether Truman will be closing down or switch to a different business model, remains open (I hope the latter will become true). For the time being there are quite some signs for change: There is no longer a MTO section, for many sizes there is no pair left, second samples are down to 1 pair etc. etc. I agree with you (and the CEO of Truman) that "our" market of aficionados of boots like the Trumans is limited (not only with regard to the number of people interested in these boots, but also with regard to how often you will buy a pair of Trumans during your life) and that this is in contrast to economic perspectives and interests of a company. But for Truman aficionados the loss of boots like the Trumans is a tragedy. (it will be interesting to observe how the second hand market on ebay etc. will develop). - Thanks a lot for your contributions on boots and leather. I very much appreciate your style and your generous attitude when presenting boots. Al
I’m with you, it’s definitely a changing landscape for the boot industry.
That buyer was "gutted", lmao.
I have 12 pairs and I have to pay a lot of extra money for shipping and tax. But I love my collection, despite the expensive import to Germany. Red Wing is a joke compared to that.
I know it's more work, but I do not think you should reduce your production value.
Great video brotha!
Appreciate the support brother!!!
I really think you could do without the intro, it’s long. The music is way too heavy and quite frankly painful to listen to. I have to fast forward through it or I wouldn’t watch your channel. I don’t be grudge you liking that music just don’t push it on us. The music and the boots just don’t pair well together.
I hear ya, I will make some adjustments 🙏
@@DalesLeatherworks Dale, for the most part you do one heck of a great job and I’ve learned a lot from you.
I was going to buy a Truman boot before watching this. WOW.
I like the cinematic shots of thr boots but I end up skipping ahead after ive seen the boots but your overview of the boots i always watch all of
I always skip intro and get to the sauce .
I love this off the cuff talking conversational video because I’m not watching the video most of the time. I’m just listening. So my favorite ones are those where I don’t have to see the screen. Of course if it’s a review of a specific boot that’s a different thing, because I would like to see it. But I still prefer the stream of consciousness like I’m just hanging out with you and you’re telling me what you think.
Thanks for the feedback, I really appreciate you tuning in, my man! I think I’m gonna tone down on the editing 😅
I was hoping to see if there was any info about the coach rambler in the 20 last. I missed that run. From the sounds of things, probably a slim chance to see them next year.
Man that's a bummer, I was hoping to review some of those myself!
I’ll send my coach rambler’s in the 20 last if you want to review them. Just let me know😉
I have bought around 20 pairs of Truman or possibly more. First couple pairs were the stitch down ones. Only one pair had a defect, and Truman offered an exchange or refund. It was a moc toe that had one boot stitched off center on the moc. Ended up giving them to a friend. Have also given a few other pairs to friends who could not afford good boots. As far as the channel, I like more just the desktop reviews and discussions. Some of the intro parts can be tedious.
@williamswiger7547 I respect a person with a generous heart. Anyone that collects multiple pairs of boots and talk about selling rather than passing on their good fortune by donating a pair really gives me pause. I like JG philosophy and have been donating a pair of boots every time I buy a new pair. This keeps my inventory down and allows me the enjoyment of shopping for new boots without feeling like I am being excessive or greedy.
i love my trumans, have about 15 pairs.
I’m only 5 pairs in but agree, I love them too!
Definitely think you should reduce the editing. Just makes the videos feel less genuine
Thanks for the feedback, I appreciate it!
Who sits throughout all this video?? 😢
Very few
I am just here to celebrate the toast. Cheers!
I like the stream of consciousness approach.
Tax and vat are the only thing that holding me from buying the Ramblers (Denmark here)
Yes I paid £624 for the two pairs I ordered and I got hit with £183 in tax and duties 😬
My three B's are Boots, Books, and Bows
You’re the guy always sniping my natty Dublin from Maverick!!.. lol, just kiddin, but for real, stay away from the FF😂
great video brother 👊
Haha! I’ll try to leave you some 😉
I like your video format and i know music is subjective youll never appeal to everyone but hey man just write a script and proof read it 10x before making the video = less work and more boots. Heck get a teleprompter lol
Thanks for this feedback my friend 🙏
Honestly, if you can't handle assholes, then you probably shouldn't be running a business. It's just par for the course when it comes to customer service.
Daaaamn, Wes over at Rose Anvil just shouted you out, even after you were actin all catty and gay towards him. Just laughing, like you said we can’t take stuff so seriously 😆
Sounds like a garbage company who's owner does not nut up enough to respect his own business.
Quality control is paramount idc how many leathers you put out.
Glad I never went with Truman's. Seems like an easy pass now.
I prefer just to see you unbox give your opinion and do a on foot if appropriate.
Two thoughts about your video, if you get this far down the thread, I hope they’re helpful.
First, well, I understand what you are saying about picky customers but it doesn’t make sense to blame customers for a company that goes through financial trouble. The purpose of the company is to sell customers what they want. If they don’t want it, or if it’s not possible to provide it, that’s not the customers fault no matter how picky or ridiculous they are.
Second, with respect to the level of editing in your videos. What people want is authenticity, not polish. The Internet is filled with highly produced crap. If you are straightforward and brutally honest, think Rose Anvil, people will flock to your channel. But that requires that you’d be honest and straightforward so that people can trust you. If you go back and look at your reviews, almost everything you review is wonderful and awesome and really good and there are only tiny niggles and complaints. Occasionally, you tell us something is wrong fundamentally with a boot, but it’s not very common. frankly, I just don’t believe the review. I’m not saying you’re dishonest, please don’t misunderstand me I’m not saying that at all.
But what we want is authenticity. So be straightforward and direct even when it’s hard, even if it means that some of your friends might disagree with you, and you’ll grow your channel incredibly.
Good luck!
Dude I’ll give you 500$ if you make me a pair of boots with that gnarly piece of Dublin 😍🤝🤝
I’m gonna try my first boot here soon 😂
Stay natural much more enjoyable cut back on the cinema.👍🏻
Ngl I love ur videos, I love most boot reviews. But I ALWAYS skip past the whole music intro part.. I come for the review; what they look like what they feel like, put em on, bow do they feel? Maybe a year in review.. that's it. Keep it simple
I bought 2 pairs of boots in person at their Eugene factory and I could’ve probably set up a sleeping bag behind the couch they were so chill lol
I don't care for the fluff but these are your videos Dale and you should make them how you want and not care if people complain about your choice of music. I did enjoy your older more general videos more than the way you showcase a boot now.
If Truman falls off the face of the planet that could prove the earth is flat!
Dale you are the man! Vince rocks and Weston aka Rose Anvil is a giant doosh nozzle! Merry Christmas 🎄
Do you actually know Weston or are you just throwing shade on the guy for running a channel that is basically a boot marketing machine? Seems like a nice enough guy based on his public persona, but I don’t actually know him. On the other hand, this Vince guy’s tweets sound pretty unhinged and he seems like the type of guy I would not want to hang out with. But again, I don’t actually know the guy so I’m not going to go around calling him a douche.
@@sschoon86doosh*
make the videos 7-12 minutes....humanity has a short attention span and this is coming from a 52 yr old...love the videos though(sepecially the shorter ones)🤣
I don’t have any Truman boots. I always wanted to check them out but am nervous over sizing because my feet are dumb. I hope he doesn’t shut down.
lol at intro 😂
Dude, I love crazy leather character. That guy should just go shop at JC Penny. Truman is awesome. Dale, your videos are cool. I love the music, it hypes me up for boots. I like the editing, intros, and convos.
Appreciate the love man, thanks for watching!
1. I don't like the personality of Truman's owner. That also doesn't matterbto me.
2. I second his complaint for employees who can't ship the correct product. I'm sitting on a mistake pair and due to the nature of their website it's my word vs theirs so I'm just keeping the non sample pair I received. With that ugly tacky Truman outsole...
3. Less fluff 😊
4. Love the flat earth teasing.
Flat earth it is my friend 💪 thank you for the insights
I love all my Truman Boots. I have at least 8 pair. They deliver the best bang for the buck on the planet. I buy Truman over White's and Nick's. I blocked / stopped watching rose anvil over 6 months ago. Didn't care for the vib any longer I think Vince will be around.
Do not over think the editing. JUST PUT IT OUT THERE..... it is gonna be okay just to BE YOU. If someone has a issue with it let them move on... Life is short. Keep it simple.
@@lgroves336 have you ever owned whites
Get rid of all the fluff! I just like hearing someone talk. I don’t even get in front of the camera anymore in my videos. Sometimes less is more. Cheers Dale!
Don't lie, you like seeing Dale
@ oh I totally do. Especially when he’s laughing. However I agree with the less editing and fluff.
I agree with Vince. I’m a tradesman and trying to get apprenticeship in the trades here in the Toronto area anyway is like pulling teeth. The government even has great incentives which were not available to me over 30 years ago and still no takers. It’s a shame because this definitely is a cause of illegal immigration. The trades will suffer once the journeymen that are working now retire.
Dude has set up his manufacturing facility in 3 different parts of the country in 10 years. That doesn't make for the most stable workforce. I would have to think if you wanted to work doesn't a bootmaker in the pnw he would be near the bottom. I have a couple pairs of Trumans, they are ok. I'm not rushing out to buy more
We need more drunken boot videos! Lol!
Then stay tuned 😂
Vince sounds like someone id get along with, its a shame his employees dont share his passion. The internet is laden with tales of poor customer service from truman, which ive experienced myself.
I understand there is variation in leather, but when i spend $500 on a pair and the welt isnt fully stitched on and flapping off, thays not ok. All i get from customer service was "dont worry about it, its still structurally sound" like, WHAT?! If i order a car and upon delivery the bumper is hanging off... you see where I am going with this.
Images would be nice...I'd like to see what a bad welt looks like or what you as a customer would consider a bad welt.
These kinds of boots have a large following of individuals who just want these boots for the looks. They baby them. They want the boots to last "forever" and to look perfect. They are not willing to use them as actual boots that can take a beating.
@9:09 Dale, you don't have to explain that you love the industry. we know :) jj
17:23 Dale’s laughing makes me laugh. Having a bourbon and chatting with Dale would be a great time.
Let’s make it happen 🥃
I find his laughter fake, forced and cringeworthy.
I think I know what is going on. Clearly Vince is going to be making boots in sets of 3 from here on out. You got your left boot, your right boot and your boot for your third leg.
😂😂😂😂
This Vince guy sounds pretty based
I think he's gonna take on Redwing. His manifacture uses machine lasting and various automated processes, with Handmade processes as well. Perhaps between PNW and cheaper workboot alternatives???
Redwing is ole reliable … redwing is the perfect boot .
@@mrjvee2597 the perfect boot would have a leather midsole, like the Truman's
@@lt3880 too much heft . Unnecessary
Vince is a G. I like him and how he runs HIS business
I didn’t know you and Truman were basedlike that. I honestly assumed every single person in this industry was a leftist, which I am the polar opposite of.
If you buy Salmon boots, you deserve whatever they give you
Haha an expensive lesson learned for sure
Ha ha funny stuff!
I like the format of this video!
As a business owner myself, I've learned that people are dumb. Never mind the other ways I see it. I truly worry about the world my children and grandchildren will live in because it's not just boots and clothes.