Hi Anthony, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up scan to network folder. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3PRFCSd Binu_HP Social Media Tech Support
Hello and thank you for the video. I had some trouble with the second part but I was able to bypass it by connect to the IP 10.xx.xx.xx. I found it by opening the Network Folder on the printer menu screen. I hope that helps someone.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in setting up scan to network folder. I will do my best to assist you. Please refer 'Scan to email (HP Smart app)' under 'Use the HP Smart app scan options' from here to fix the issue: hp.care/3OalysB Regards, HP Support
Is there any way (work around..) to store all my scans from HP OfficeJet Pro 8022e to a shared scan folder on my Synology NAS? I'm well aware that by default this option is not possible to set on the Web interface (no option for shared folder) but I'm looking for any suitable option to achieve that all my scans are stored on the NETWORK stored location... just as I used with my previous printer "HP 8620 Pro" which was my previous printer (which failed few weeks ago..)... I was not paying attention when choosing the new printer and now I'm surprised this functionality is not supported by default... Any advise or "good direction" is more than appreciated....
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up scan to network folder on your printer. I will do my best to assist you. Checked the speciifcation of your printer and found that it doesn't support this feature. Regards, HP Support
so the user name and pw is your email user name and password? my pc has no pw. but entering the email user name and pw fails fails fails.... Makes me just want to go back to hardwired and forget this wireless bs settings. The printer already communicates with the pc and can print so why the hell cant it send info back to the pc without all this crap settings that fail
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Regards, HP Support
Hi Xavier, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more? May I know the product you are using? Let me know! Akhil_HP Social Media Tech Support
I follow all these steps and still cannot scan to the folder. 'cannot connect'. VPN is off, path is exact copy of path in sharing; permissions everyone, read/write..... help!
Hi Robert, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up scan to network folder. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3GvJCzw Binu_HP Social Media Tech Support
Hi there, thanks for contacting! I understand that you need to know about screen mirroring. I will do my best to assist you. Please refer this document as it may help you: bit.ly/38cl56Y Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether it is possible to select more than 1 Network Folder. I will do my best to assist you. You may change the default settings by changing the default scan shortcuts from the HP software: Open the printer software and select Scan a document or Photo. Click the Advanced Settings button for the used shortcut and select the destination folder within the Destination tab. Click OK and then click the Scan button. Once completing the scan job the settings should be kept for the specific shortcut once using it from the front panel as well. Binu-HP Social Media Tech Support
Keep trying until minus sign goes away, great advice what the hell do I do I keep getting that message no matter what I type
Hi Anthony, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up scan to network folder.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3PRFCSd
Binu_HP Social Media Tech Support
Hello and thank you for the video.
I had some trouble with the second part but I was able to bypass it by connect to the IP 10.xx.xx.xx.
I found it by opening the Network Folder on the printer menu screen.
I hope that helps someone.
Kindly share the step-by-step process to scan to the network folder from HP Officejet pro 7740.
Thanks
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in setting up scan to network folder.
I will do my best to assist you.
Please refer 'Scan to email (HP Smart app)' under 'Use the HP Smart app scan options' from here to fix the issue: hp.care/3OalysB
Regards,
HP Support
Is there any way (work around..) to store all my scans from HP OfficeJet Pro 8022e to a shared scan folder on my Synology NAS?
I'm well aware that by default this option is not possible to set on the Web interface (no option for shared folder) but I'm looking for any suitable option to achieve that all my scans are stored on the NETWORK stored location... just as I used with my previous printer "HP 8620 Pro" which was my previous printer (which failed few weeks ago..)...
I was not paying attention when choosing the new printer and now I'm surprised this functionality is not supported by default... Any advise or "good direction" is more than appreciated....
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up scan to network folder on your printer.
I will do my best to assist you.
Checked the speciifcation of your printer and found that it doesn't support this feature.
Regards,
HP Support
so the user name and pw is your email user name and password? my pc has no pw. but entering the email user name and pw fails fails fails.... Makes me just want to go back to hardwired and forget this wireless bs settings. The printer already communicates with the pc and can print so why the hell cant it send info back to the pc without all this crap settings that fail
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3uFxl6m
Regards,
HP Support
How do I receive a fax after I have connected it to the folder?
Hi Xavier, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Could you elaborate more?
May I know the product you are using?
Let me know!
Akhil_HP Social Media Tech Support
I follow all these steps and still cannot scan to the folder. 'cannot connect'. VPN is off, path is exact copy of path in sharing; permissions everyone, read/write..... help!
Hi Robert, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up scan to network folder.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3GvJCzw
Binu_HP Social Media Tech Support
How to screen mirroring in hp laptop window 7 please tell me
Hi there, thanks for contacting!
I understand that you need to know about screen mirroring.
I will do my best to assist you.
Please refer this document as it may help you: bit.ly/38cl56Y
Binu - Social Media Tech Support
Is it possible to select more than 1 Network Folder?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether it is possible to select more than 1 Network Folder.
I will do my best to assist you.
You may change the default settings by changing the default scan shortcuts from the HP software:
Open the printer software and select Scan a document or Photo.
Click the Advanced Settings button for the used shortcut and select the destination folder within the Destination tab.
Click OK and then click the Scan button.
Once completing the scan job the settings should be kept for the specific shortcut once using it from the front panel as well.
Binu-HP Social Media Tech Support
@@HPSupport Thank you for the answer, i will check it out right now!