Everyone please read this... i work on miele machines so have a lot of experience with these units.. If you are going to refill your containers with your own liquid.. PLEASE MAKE SURE THE VISCOSITY IS THE SAME AS THE MIELE TWIN DOS LIQUID!!! if its thicker liquid then you risk blocking the small hoses which have the liquid run though them. The hoses are very small and a change in viscosity can cause massive issues for the machine. The reason the "refillable bottles" are taller with the extra round bit on the base is because these bottles are not intended to be used with your own liquid.. the purpose of the extra round piece is to stop the small cover door being closed as these bottles ore to run your "maintenance cycle" to "flush twin dos". Your supposed to just put warm water in them and run that cycle to prevent blockages in the lines which will cause leaks into the base of your machine. At theend ofthe day if twindos bottles costtoo much for you then just use the standard system of the dispenser drawer at the top and dontbuy the twin dos model. As it is ifyou read your manuals it recommends to flush your twindos system with warm water even if your going away on holiday for a month because you will come back to blocked lines and a machine that eventually comes up with a "Waterproof" fault code and just constantly runs the drain pump preventing you from using it until a service person comes to repair it.
Thanks for this. How hot should the water be? The manual doesn't even specify that it's water that you should be putting in the refill cartridges when performing the maintenance. Also between this and TwinDosCare, which one would you pick?
The reason your cartridge is deformed is because, as you said quite correctly, the machine sucks up the detergent and as there's no air inside the cartridge it goes pear-shaped. I had this problem even with a full cartridge and my machine keeps telling me to insert a cartridge. I even ejected the brand new cartridge and re-inserted it and still same problem. An engineer from Miele arrived and the first thing he did was to inspect the cartridge. It was pointed out to me that the cartridge was slightly out of shape due to being sucked too hard by the machine. He then revealed to me a trick by puncturing a top corner of the cartridge in its "in use" position, i.e. horizontal position, with a 1 cm slash from a Stanley knife and re-inserted the cartridge. And hey-ho, all's singing and dancing again after this.
The cartridges have a one way air valve opposite the spout where the detergent comes out. If that gets wet or dirty it will become plugged and no longer allow air to enter the cartridge as detergent is removed. poking a small hole in a spot where detergent will not leak our when the cartridge is inserted in the machine will work.
Thank you for your lovely comment dear musical man. Yes……I cherished the time and service that my gadgets has given me, sometimes feel bad to throw them away 🤣
My old Miele only lasted 8 years. The installation manager said that was not very good. But I bought a new Miele. Thank fully without twin dos system. The installation manager said it was a good idea. The first thing to break apart will not be the bear rings, but the twin dos system. Because it will make the machine more vulnerable than it was before without twin dos system.
hello, do you have any problems with twin dos or the washing machine and what about the expensive refill bottles? are they long lasting? Thank you very much for answer. You are very good.
Thank you for your kind words dear Khajalol. I personally think the refills lasts quite a good period of time depending on how often you use the washing machine. The only thing bothers me is its extremely long washing circles. Thank you again dear friend.
The Miele liquid ( 1 and 2 canisters) have an air vent above the spout that feeds the liquid into the machine.. which is quiet often not working due to there being no holes in it....That`s why the canisters collapse. just get a safety pin and push it through the plastic vent to open the tiny holes up...only need to open 2-3 of the (holes) indents which is sufficient to allow enough air into canister to stop this happening.
I work on miele machines and I can say if you do this with the original miele liquid which has a low viscosity it will just slowly leak out those holes you just made
Buy a small funnel at the hardware store. Push down the plunger (where she put the chop stick in) and pour in liquid detergent of your choice in the Phase 1 bottle. Any brand of OXYGEN, NON-CHLORINE bleach in the Phase 2 bottle. Don't mess around with sticks of any kind. Just use a small funnel.
Thanks for your video! The refillable containers are not available in the US ☹, so I am going to try a modification of your chopstick technique for refilling the containers. I have metal skewers for kebabs and a skewer fits into my funnel and then down into the bottle. That way I can pour more detergent at a time and wait while it flows into the container (it worked fine with water). I am hoping non-concentrated detergent will be less thick and not cause the container to collapse during use.
Thank you for your lovely comment dear Marcia.I didn’t realise that the container is only available here in UK. Your way sounds brilliant . All the best my dear. Bunny X
The refillable containers aren’t sold in USA, I purchased it while vacationing in Europe. I was thrilled, unfortunately when I returned to the states, the container didnt click into place (Miele has modified the shape of the refillable containers and also the interior compartment of the twin dos machines sold within Europe). My joy of acquiring a refillable container was short lived.
@@vobando this is very helpful, I won’t bother trying to track them down. It’s so odd that a machine with the same W1 designation is so different in different markets
How to use Miele washing machine twin dos W1 series detailed guide ruclips.net/video/O83sVNuP5Ms/видео.html How to change Miele washing machine twin dos cartridges ruclips.net/video/_en97LhNww4/видео.html Need to correct one thing please: if you want to buy ultra phase 1or 2 detergent from Miele is about £12 each, the reusable container is about £20-25 each when this video is made ☺️
@@MirtoIra sorry Mia to get back to you so late because I just saw your message. Oh…. I didn’t thin the detergent, yes you are right , they looks much thicker than Miele ones.
@@bigfatbunny Just a question. Do you know if its possible to use the TwinDos containers and fill in fabric softener in the left upper drawer at the same time?
I always fill twindos .twindos one with washing detergent , twindos two with “ ace “( remove stains) then I always use fabric softener , for liquid ones I left it in the upper left drawer with the flower symbol. For Lenor nonstoppables in the washing drum.
@@bigfatbunny Ah okay thank you for your explanation! So when you to set the machine to twindos and pour some fabric softener in the upper left drawer it will automatically use both the twindos liquids and the upper left drawer liquids? Im not sure cause the manual wasnt very clear to me
I absolutely hate my Miele machine it's a nightmare . You can't turn off the twin dos stupidity and Meile lied to us about that and the constant maintenance cycles are so annoying . I will never buy another Miele machine . I have 17 Meile products in my house but no more .
New machines sadly wont last as the old ones. But with twin dos system it will last much shorter before the twin dos system breaks apart. Because the more you fill in in the machine of mechanical things the more can break apart. Its a trick from Miele to earn more money.
Miele should give you refillable containers with every new washing machine... It seems ridiculous to have to buy them separately. They just look like cheap plastic containers with a lid...
Thank you for your lovely comment dear emma. That right I used Persia and ace. I put the fabric softener in the draw in the little department. Which has a symbol of a flower on the top lid.
What is Ace? Is that like a prewash stain remover? And the fabric softener compartment in the drawer can still be used even if bottle 2 is used for a completely different purpose? Would that mean when it is time for machine to use bottle #2 in the cycle, the stain remover and fabric softener get used together? Thanks in advance
Sorry to get back to you so late .I have just seen your message. I believe Ace is a stain remover. I always use ace in container 2. And meanwhile In order to make my clothes smells nice I use fabric softener as well. I put the liquid softener in the drawer ( left corner of the machine) which has a flower pattern on.if I use lenor blue non stoppables ( looks like little blue hard balls) I will put them in the washing drum
This depends on where you bought your machine. Some countries do not have the ability to specify what agent is in each slot. In machines sold in North America, phase 1 and phase 2 are locked to Miele only agent options. Detergent in phase 1 and oxygen bleach in phase 2. It is not possible to select anything else. If softener is desired it must be added to the pull out tray dispenser for each load.
I wonder if its deformed bc the liquid is to thick and takes more effort to suck it up. The other bottle seems very liquidy. Maybe it has less problem if you dilute it. Ps. How are the containers. Are they still going strong??
Hi can you use persil for normal wash 1 and for coloured in slot 2. I do not need fabric softner as I have soft water to the machine. Does this mean that for normal cotton wash detergent will dispense from slot 1 and for coloured wash from slot 2
Hi mohamedraza. I Might be wrong but according to my research :detergent one and two are completely different.slot one is like washing liquid .slot 2 has the power to bleach a little bit.I normally use the one called ” ice “in slot two. Fabric container I normally put in the draw with the flower sign on top. I think it make the washing smells nice
In my country, Norway, it’s common to buy one of two kinds: either for “color” or for “white”. (Regardless which brand. Our most popular are Omo and Blenda) I’m guessing UP1 is for color and UP2 is for whites.. since it bleaches a little. Does this sound right?
@@torsteinrensaa5066 Hello, have you got any answer to this question or tried out that combination? What to put in these two containers without risking clogging is a bit enigmatic... I think, and the full purpose of the two original Miele liquids is not clear to me. It would be an environmentally good solution if one coul buy bigger bags of some suitable liquid detergent somewhere...
Does the machine buzz after a cycle? I heard it doesn’t… I bought this machine but without twindos WWD 120 model 8kg…. If there’s no buzzer I’ll be quite upset. For the money you pay they should make a buzzer after cycle if finished. Also I want to set the screen time to stay on while it’s washing. I’ll have to set it up
In the user guide it shows how to change a setting for keeping the screen on constantly. Also, there isn’t a buzzer I believe, which I agree is a shockingly bad design choice.
Good to hear that dear Vlad. I’m not sure exactly how full they should be filled, but I know for sure that they are not filled 100% to the top. I would leave a gap maybe about 6 cm? Please double check Miele web site.
Go into the app, select the washer, click the status tab, select the phase 1 or two bottle icon, drag the slider bar up to the top to show the bottle as full, select the save icon. The machine will then show you the current fill status (just an estimate) as the bottle is used
I hate that Miele is doing this! I would have never bought their washer and dryer if I knew how much maintenance it requires if you don't subscribe to their Twin Dos detergents and cleaning solutions! Never will I purchase Miele again! More time wasted just to do laundry!!!!!
@@bigfatbunnyso sorry that you are the subject of such abuse. I’m Irish and can understand you perfectly Your voice and presentation are very attractive. Thank you for posting. I find your posts helpful and informative.
Everyone please read this... i work on miele machines so have a lot of experience with these units..
If you are going to refill your containers with your own liquid.. PLEASE MAKE SURE THE VISCOSITY IS THE SAME AS THE MIELE TWIN DOS LIQUID!!! if its thicker liquid then you risk blocking the small hoses which have the liquid run though them. The hoses are very small and a change in viscosity can cause massive issues for the machine. The reason the "refillable bottles" are taller with the extra round bit on the base is because these bottles are not intended to be used with your own liquid.. the purpose of the extra round piece is to stop the small cover door being closed as these bottles ore to run your "maintenance cycle" to "flush twin dos". Your supposed to just put warm water in them and run that cycle to prevent blockages in the lines which will cause leaks into the base of your machine. At theend ofthe day if twindos bottles costtoo much for you then just use the standard system of the dispenser drawer at the top and dontbuy the twin dos model. As it is ifyou read your manuals it recommends to flush your twindos system with warm water even if your going away on holiday for a month because you will come back to blocked lines and a machine that eventually comes up with a "Waterproof" fault code and just constantly runs the drain pump preventing you from using it until a service person comes to repair it.
Thank you for your detailed explanation dear KP.
Thanks for this. How hot should the water be? The manual doesn't even specify that it's water that you should be putting in the refill cartridges when performing the maintenance. Also between this and TwinDosCare, which one would you pick?
Totalmente desacuerdo, utilicé ultraphase de Miele y ya se me habían atascado los tubos
The reason your cartridge is deformed is because, as you said quite correctly, the machine sucks up the detergent and as there's no air inside the cartridge it goes pear-shaped. I had this problem even with a full cartridge and my machine keeps telling me to insert a cartridge. I even ejected the brand new cartridge and re-inserted it and still same problem. An engineer from Miele arrived and the first thing he did was to inspect the cartridge. It was pointed out to me that the cartridge was slightly out of shape due to being sucked too hard by the machine. He then revealed to me a trick by puncturing a top corner of the cartridge in its "in use" position, i.e. horizontal position, with a 1 cm slash from a Stanley knife and re-inserted the cartridge. And hey-ho, all's singing and dancing again after this.
Thank you for your wonderful comment Corina! It is very interesting to know and informative. Bless you x
The cartridges have a one way air valve opposite the spout where the detergent comes out. If that gets wet or dirty it will become plugged and no longer allow air to enter the cartridge as detergent is removed. poking a small hole in a spot where detergent will not leak our when the cartridge is inserted in the machine will work.
I loved when you said goodbye to the container. I do the same thing to all my beloved gadgets. Hilarious and adorable.
Thank you for your lovely comment dear musical man. Yes……I cherished the time and service that my gadgets has given me, sometimes feel bad to throw them away 🤣
@@bigfatbunny me too!
Yes, it was so sweet and adorable! I dislike consumer waste of plastic and try to reuse items in different ways.
My old Miele only lasted 8 years.
The installation manager said that was not very good.
But I bought a new Miele.
Thank fully without twin dos system.
The installation manager said it was a good idea.
The first thing to break apart will not be the bear rings, but the twin dos system.
Because it will make the machine more vulnerable than it was before without twin dos system.
Thank you for your valuable information dear perjensen, after reading what has happened to you, I wish that I haven’t bought the twin dos too.
Just bought a new Miele washing machine.
With out Twin Dos. Thank Goodness.
Yes…. Twindos needs a lot of care and attention, which I did not know before I bought the machine.
Just use a small funnel to fill your containers so much easier and a damn sight quicker.
Great video. Very helpful and sweet
Thank you very much Shaun for your lovely comment. Bless you .
Use a funnel, may be easier?
hello, do you have any problems with twin dos or the washing machine and what about the expensive refill bottles? are they long lasting?
Thank you very much for answer. You are very good.
Thank you for your kind words dear Khajalol. I personally think the refills lasts quite a good period of time depending on how often you use the washing machine. The only thing bothers me is its extremely long washing circles. Thank you again dear friend.
This twin dos system is a joke. Just poor detergent right on the spots in the clothes.
Why pay 50 % extra for a machine with twin dos.
The Miele liquid ( 1 and 2 canisters) have an air vent above the spout that feeds the liquid into the machine.. which is quiet often not working due to there being no holes in it....That`s why the canisters collapse.
just get a safety pin and push it through the plastic vent to open the tiny holes up...only need to open 2-3 of the (holes) indents which is sufficient to allow enough air into canister to stop this happening.
Thank you Mick for this valuable information. Thank you so much!
@@bigfatbunny No worries xx
@@bigfatbunny Now your a Happy Bunny 🐇☺️👍
Yes, big happy bunny .bless you my friend
I work on miele machines and I can say if you do this with the original miele liquid which has a low viscosity it will just slowly leak out those holes you just made
Very helpful video, thank you!
Thank you for your lovely comment Alex.
Buy a small funnel at the hardware store. Push down the plunger (where she put the chop stick in) and pour in liquid detergent of your choice in the Phase 1 bottle. Any brand of OXYGEN, NON-CHLORINE bleach in the Phase 2 bottle. Don't mess around with sticks of any kind. Just use a small funnel.
Thank you for this brilliant idea .
Any specific liquid detergent you recommend?
Thanks for your video! The refillable containers are not available in the US ☹, so I am going to try a modification of your chopstick technique for refilling the containers. I have metal skewers for kebabs and a skewer fits into my funnel and then down into the bottle. That way I can pour more detergent at a time and wait while it flows into the container (it worked fine with water). I am hoping non-concentrated detergent will be less thick and not cause the container to collapse during use.
Thank you for your lovely comment dear Marcia.I didn’t realise that the container is only available here in UK. Your way sounds brilliant . All the best my dear. Bunny X
The refillable containers aren’t sold in USA, I purchased it while vacationing in Europe. I was thrilled, unfortunately when I returned to the states, the container didnt click into place (Miele has modified the shape of the refillable containers and also the interior compartment of the twin dos machines sold within Europe). My joy of acquiring a refillable container was short lived.
Just use a small funnel to push the plunger down. Lot easier to refill and less likely to spill.
@@vobando this is very helpful, I won’t bother trying to track them down. It’s so odd that a machine with the same W1 designation is so different in different markets
@@vobando Oh! That's awful! Thank you for letting the rest of us (here in the USA) know about this.
How to use Miele washing machine twin dos W1 series detailed guide ruclips.net/video/O83sVNuP5Ms/видео.html
How to change Miele washing machine twin dos cartridges ruclips.net/video/_en97LhNww4/видео.html
Need to correct one thing please: if you want to buy ultra phase 1or 2 detergent from Miele is about £12 each, the reusable container is about £20-25 each when this video is made ☺️
@@MirtoIra sorry Mia to get back to you so late because I just saw your message. Oh…. I didn’t thin the detergent, yes you are right , they looks much thicker than Miele ones.
Is it possible to use 2 different liquids and chose which one you need? For instance, color or white wash.
Thanks for this video! Great help!
You are welcome. Thank you for your lovely comment
@@bigfatbunny Just a question. Do you know if its possible to use the TwinDos containers and fill in fabric softener in the left upper drawer at the same time?
I always fill twindos .twindos one with washing detergent , twindos two with “ ace “( remove stains) then I always use fabric softener , for liquid ones I left it in the upper left drawer with the flower symbol. For Lenor nonstoppables in the washing drum.
@@bigfatbunny Ah okay thank you for your explanation! So when you to set the machine to twindos and pour some fabric softener in the upper left drawer it will automatically use both the twindos liquids and the upper left drawer liquids? Im not sure cause the manual wasnt very clear to me
I think that’s the case here. I agree that the manual isn’t very clear.
I absolutely hate my Miele machine it's a nightmare . You can't turn off the twin dos stupidity and Meile lied to us about that and the constant maintenance cycles are so annoying . I will never buy another Miele machine . I have 17 Meile products in my house but no more .
That sounds frustrating…… for me whenever I need to do a load of washing that long circle kind of bothers me a bit.
New machines sadly wont last as
the old ones.
But with twin dos system it will last much shorter before the twin dos system breaks apart.
Because the more you fill in in the machine of mechanical things the more can break apart.
Its a trick from Miele to earn more money.
Agreed 👍
Great video
Thank you Nick for your lovely comment.
Miele should give you refillable containers with every new washing machine... It seems ridiculous to have to buy them separately. They just look like cheap plastic containers with a lid...
I agree Andrei. I have to buy those separately,just hope they will last.
Actually they used to do that in years past.
Very informative, thank you
Thank you for your lovely comment dear Frank.
If you use Persil (or other) in slot 1 and Ace (or other stain remover) in slot 2, how then would you use a fabric softener? Thanks x
Thank you for your lovely comment dear emma. That right I used Persia and ace. I put the fabric softener in the draw in the little department. Which has a symbol of a flower on the top lid.
What is Ace? Is that like a prewash stain remover?
And the fabric softener compartment in the drawer can still be used even if bottle 2 is used for a completely different purpose?
Would that mean when it is time for machine to use bottle #2 in the cycle, the stain remover and fabric softener get used together?
Thanks in advance
Sorry to get back to you so late .I have just seen your message. I believe Ace is a stain remover. I always use ace in container 2. And meanwhile In order to make my clothes smells nice I use fabric softener as well. I put the liquid softener in the drawer ( left corner of the machine) which has a flower pattern on.if I use lenor blue non stoppables ( looks like little blue hard balls) I will put them in the washing drum
@@1hoak I think you tell the machine what’s in each bottle so it knows when to use it in the cycle.
This depends on where you bought your machine. Some countries do not have the ability to specify what agent is in each slot. In machines sold in North America, phase 1 and phase 2 are locked to Miele only agent options. Detergent in phase 1 and oxygen bleach in phase 2. It is not possible to select anything else. If softener is desired it must be added to the pull out tray dispenser for each load.
I wonder if its deformed bc the liquid is to thick and takes more effort to suck it up. The other bottle seems very liquidy. Maybe it has less problem if you dilute it.
Ps. How are the containers. Are they still going strong??
I think you got a very good point here! Yes I am still using the refill containers, seems okay.
Did you figure out wether it tells you when to replace the twindos detergents? or is there a way to check in the settings?
Hello Kevin. when it’s time to change it , the machine will say container 1 is empty.
You should make one cartridge a cleaning solution, for when the machine asks for cleaning solution, ,,
Thank you for the lovely idea.bless you x
Just fill and empty bottle with distilled water using a funnel. Now you have a "cleaning" cartridge.
英語不好，只能按👍了🤣
謝謝🙏俊，真心祝福給我點讚的朋友😭
Hi
can you use persil for normal wash 1 and for coloured in slot 2. I do not need fabric softner as I have soft water to the machine. Does this mean that for normal cotton wash detergent will dispense from slot 1 and for coloured wash from slot 2
Hi mohamedraza. I Might be wrong but according to my research :detergent one and two are completely different.slot one is like washing liquid .slot 2 has the power to bleach a little bit.I normally use the one called ” ice “in slot two. Fabric container I normally put in the draw with the flower sign on top. I think it make the washing smells nice
In my country, Norway, it’s common to buy one of two kinds: either for “color” or for “white”. (Regardless which brand. Our most popular are Omo and Blenda) I’m guessing UP1 is for color and UP2 is for whites.. since it bleaches a little. Does this sound right?
@@torsteinrensaa5066 Hello, have you got any answer to this question or tried out that combination? What to put in these two containers without risking clogging is a bit enigmatic... I think, and the full purpose of the two original Miele liquids is not clear to me. It would be an environmentally good solution if one coul buy bigger bags of some suitable liquid detergent somewhere...
Interesting
Thanks Frank
Does the machine buzz after a cycle? I heard it doesn’t… I bought this machine but without twindos
WWD 120 model 8kg…. If there’s no buzzer I’ll be quite upset. For the money you pay they should make a buzzer after cycle if finished. Also I want to set the screen time to stay on while it’s washing. I’ll have to set it up
Thank you K for your lovely comment. Sorry I can’t remember whether it buzz or not. I will try to have a look next time.
@@bigfatbunny thank you
In the user guide it shows how to change a setting for keeping the screen on constantly. Also, there isn’t a buzzer I believe, which I agree is a shockingly bad design choice.
Wonder why I watched through the end, haha...
ah.....bless you D xx
You can recycle your plastic detergent bottles ;)
Good idea x
I am using this method with old cartilage but I can't see the levels anymore, in the app or on the machine.
Good to hear that dear Vlad. I’m not sure exactly how full they should be filled, but I know for sure that they are not filled 100% to the top. I would leave a gap maybe about 6 cm? Please double check Miele web site.
Go into the app, select the washer, click the status tab, select the phase 1 or two bottle icon, drag the slider bar up to the top to show the bottle as full, select the save icon. The machine will then show you the current fill status (just an estimate) as the bottle is used
Don't throw old cartridge away
Agree.
I hate that Miele is doing this! I would have never bought their washer and dryer if I knew how much maintenance it requires if you don't subscribe to their Twin Dos detergents and cleaning solutions! Never will I purchase Miele again! More time wasted just to do laundry!!!!!
Agreed my friend.
You don’t have to use it. Just disable twindos from the menu permanently and you can just use your own detergents top left.
@@TurreTuntematon how do you disable TwinDos from the menu permanently, please?
Is there subtitles available, can't understand a bloody word she swaying
“Saying” you mean? Looks like it is the hearing aid which you need, not the subtitles!
@@bigfatbunnyso sorry that you are the subject of such abuse. I’m Irish and can understand you perfectly Your voice and presentation are very attractive. Thank you for posting. I find your posts helpful and informative.
I understood her perfectly and I live in Louisiana, USA.