Yeah I have bought an iPhone x on ali express once and the screen was already swapped out and replaced with an lcd and the battery health was displaying unknown part which was weird, face id wasn't working aswell overall was just a bad phone Anyway if you want to giveaway one of the phone I'd be happy to actually have one of those from you, cause they're so expensive in my region...Nice content tho
I bought an used iPhone 14 Pro Max. I was getting a good deal price for it. It wasn’t an official Apple or Amazon store. It was from a store that deals in second hand / used / refurbished iPhones. Price was good because I wasn’t getting any box / cable / warranty. But the store owner assured me that every part is original. There were no changed made to the phone parts. First thing I did after buying this phone was, take it to Apple Store and get it verified. 😂 and I’m happy with the purchase. It was a 100% battery health, no parts replaced, someone bought it in USA and probably got a replacement unit from service centre for whatever reason because of which the phone warranty was expired. Even though the phone purchase date was hardly 3 months before.
I have personally never bought a refurbished phone but for us who are from continents like Africa it becomes a bit challenging as the shipping duration may take 2 to 3 weeks, one also has to look for shipping agents to facilitate for shipment of the desired product. All in all it may be a good or bad experience but it is very doable. Lastly i remain hopeful that i will receive my first Iphone from you. Be blessed.
The prices of Apple refurbished phones negate the reason why people seek out refurbished phones to start with; to pay that much for an almost 4 year old phone like the iPhone 12 Pro is ridiculous; I'd much sooner buy a brand new iPhone 15 at similar price!
Yeah but it’s not terrible being that Apple gives it a brand new display and back shell and full capacity battery most of apples “refurbished phones” are brand new phones they couldn’t sell or people bright and gave back so you’re really just ordering a new phone and he did get it a little cheaper that’s what it was lol
Buying an iPhone 12 Pro in 2024 for 730$ is insane! Even though the Amazon one has a few scuffs at least the price makes sense . The Amazon has more value imo
It's important to recognize that when buying from Amazon, they might be using first-quality components, both externally (such as the battery and display) and internally. These parts are available at cheap prices.
About a month ago, I bought an iPhone 13 Pro from Amazon for somewhere around $780. It was “premium renewed” and it honestly looked brand new, it came with 100% battery life and it literally didn’t have a single scratch (at least not any I saw). It came in the Amazon renewed box with the guarantee and a certification to show that the phone was refurbished and tested.
@@tasbirrashid1262 I've had way more top or good condition items than not from Amazon renewed here in UK, I aways buy renewed and Amazon warehouse when I can.
I got mine from Amazon order a renewed premium and the phone looks brand new. My battery was at 100% too. i was beyond shocked because I got a few phones off of back market, ordered excellent phones, and got phones with scratches everywhere
Ordering from Apple directly is the best option in my opinion. On Amazon you rarely get what you expect, it can be practically new or abused to hell. Mostly it's scuffed up and the battery health is rarely above 80%.
I've purchased a refurbished s21 ultra from Amazon renewed store. At first inspection, the phone looked absolutely immaculate. After using it, I was quick to noticed that the screen was a cheap lower grade replacement. Colors were washed out and it didn't have that 120hz smooth refresh. Got a full refund and purchased another s21 ultra renewed from Amazon but with a different seller. The screen was perfect. It's a gamble on what you get and what has been replaced in terms of quality.
The $730 price from Apple just flat out doesn’t make sense… It’s a 3 year old phone at only the base model configuration for a $200 discount from a brand new iPhone… I mean….how can anybody trust your reviews with this level of bs?
Well considering up until the IPhone 14 you’re getting mostly the same experience from the X-13 the main difference with the 14 and onward is the Dynamic Island
@@samufaus2 like I said pretty much the same experience and the device had gotten larger. You could always get the battery replaced. The only meaningful change is promotion display
I got my current 14 pro from amazon refurbished, and at first it seemed fine, the shell and screen were completely undamaged, and the battery health was at 100, but over the last month its dropped like a rock, so im thinking that the battery was replaced with a cheap one and now its coming to bite me in the ass
Yep, I bought a refurbished iPhone 13 from Amazon and it was supposedly excellent condition. If that had been accurate, I would have been fine with my purchase. The phone was dented on one corner, scratched screen, and a scratch on the camera face. I opted to keep rather than return because I was leaving the next day on a trip. Upon returning, I wrote a review of my experience. Amazon did not allow the review to be posted. The review was polite, only containing a description of the flaws and wondering about the sellers inspection and what standard was used to ascribe an Excellent condition. My review was never posted.
13:00 the Amazon one has 100% because they reprogrammed the battery, but when you use it for a while it’ll drop back to the health that it really is. It happened to me with an iPhone XS Max bought in Amazon!
Buying from apple is basically buying a brand new phone since they replace the case, battery and screen. They only use other parts that are not abused like the camera, processor, speakers and haptics with 1 year apple warranty that u can check in the website itself which is why its more expensive since its the same as brand new. Amazon on the other hand is a lot cheaper but the condition is an actual refurbished product it is used and shows signs of wear and tear like scratches and dirt
Still is not worth 200 dollar discount from mark from a 4 year old product .You also have to consider longevity in the price, and older hardware depreciating in price due to that .
I've never used Amazon for refurbished phones but friends have. With Apple you will pay more, for the new display, cover and battery. I've purchased refurbished phones from Back Market here in the U.S. with no issues. My last purchase was a 12 Pro Max from them, it was absolutely flawless with 94% battery life. And I'm really happy with it. and still cheaper than buying a refurbished phone from Apple. For myself if the battery life is below 94% return it and order a another one. Thanks 👍
You can’t go wrong with Amazon renewed I bought an iPhone 12 and an iPhone 15 both in the lowest condition, both came in super good condition, I got the iPhone 15 for $580 and the battery was at 100 capacity
Yeah I got a 14pro max right when then 15s came out and it also has a 100 percent battery capacity I checked the battery cycles and it only had 61 cycles not bad wish I wouldn’t have got the max though… now I really want a 15 pro just for the major weight difference and better one handed use with the rounded off corners
amazon renewed is just preowned products in preowned conditions. apple preowned products are actually refurbished which is why they look brand new because it was pretty much dressed up w new parts to meet new condition expectations. hence the certified preowned.
Amazon renewed forces sellers to replace the battery as their policy states that any device needs a battery life of at least 80%. Amazon refurbished program isn't as crappy as you think.
@@ronaldmcdonald6067 i recently had bought an renewed Apple Watch Series 4 in “excellent” condition. Came with noticeable wear on the body. battery health was was literally at 76%. the screen was obviously replaced with an aftermarket display, there’s a grid like pattern (3x3) in the display. only really noticeable in/under light which is fine, okay whatever… but the display is sometimes finicky. all which i became fine with because it was still kinda expensive and still functional but again considering the condition i bought it in, not really good. would’ve returned it but i would risk getting another product in no better condition
@@ronaldmcdonald6067 i just got a watch from them in march classified as excellent condition and it came with obvious wear and a 76% battery health. the display is aftermarket and sometimes finicky too. it’s still functional, it’s just not excellent. i would’ve returned it but that risks the chance of getting another product with no better condition.
Apple refurbished is really the only real "refurbished" phone. Amazon, the only thing they sell as refurbished are just used phones. The only time I buy refurbished is when it's done by the manufacturer.
I appreciate someone making a video like this but generally if you’re looking for a refurbished phone, especially an iphone 12, you’re looking for something cheap. if you’re going to spend SEVEN HUNDRED DOLLARS on a phone, you might as well get a refurbished iphone 15 or something. this is kind of ridiculous.
What is the cost to replace an iPhone battery at the Apple Store? That would be a consideration if you did buy a refurb with an 80% battery as you could replace as needed in the future.
I worked for a business that bought amazon refurbs, they would come in defective soon after the warranty was up. Also we bought excellent and they came with a ton of scuffs on the screen, very dirty phones. In a batch of 20 only 5 were acceptable, the rest we sent back for replacement.
A lot of people in these comments don't realize that being a Ceritified refurbished phone from Apple itself is like buying a brand new phone. They replace everything the screen the battery the casing the camera lense anything that needs to be replaced you can trust it to be good quality as they fix up the phone with high quality parts but for Amazon when they refurbish stuff usually they refurbish stuff with cheaper parts if you look at them sure they look the same but the one you bought from Amazon while it still might last a while the parts are cheaper and therefore the phone will dwindle faster ex. the battery health
A lot of people realize they’re buying tech that’s more than 3-4 yrs old. I’ve purchased refurbished phones from places like eBay and gazelle without issues for years. Nothing has degraded any faster just because it was purchased outside of apple. Also, because apple as a company is kinda trash, they implement measure that purposely stop a phone from functioning if not replaced with parts they can make money from.
man I don't know what are these people thinking if i buy a Refurbished phone i would never Trust Amazon or any other website for my 600 700 usd i would Rather buy a Certified Refurbished directly from apple soo I won't have to worry about scam or Quality of the product. I don't understand why do people like to gamble
Also, and I don't know if I'm barking up the wrong tree here - especially as the video is 6 months old as I write, but I don't know if US-based commenters are possibly relating these refurb prices to the cost of new ones in the US, rather than a new one on the UK market at the time - I don't know if the markets differ that much, but it's something worth noting as the UK market is the only applicable one in this instance. The difference for me is you'll *probably* be getting a good phone if you buy from Amazon, but you'll be definitely be getting a very good phone if you buy via Apple. Personally, I'm not particularly feature hungry and crave maximum reliability on all componentry, so I'd just get the oldest brand new iPhone I can get outside of the Apple retailing and just from a high street store and at the moment that's an iPhone 12 for £399 (with 128Gb). Yes, I know it's old hat, and that iOS updates will cease within 3 years, but I like knowing everything in there is box fresh. A very interesting video though.
When you purchase from Amazon, you're buying from different sellers/vendors and/or stores. Every refurbishing seller has their own process on determining how to rate/grade a phone, based on whatever factors they come up with. They also have their own determinations for what they consider acceptable vs minor repairs needed before selling. Basically, you'd have to buy an iPhone from every seller in the world for this comparison against Apple to be valid. Cool video though 👍🏽
Apple Certified Refurbished stock is sold like new. There is no difference in look or function from a new device. Amazon refurbished is not even close in comparison.
ofc its not the same refurbished quality, however, if you want a phone thats has absolutely no scratches, why even buy used, for the apple refurb price you can literally just buy a brand new iphone 15. the amazon price makes sense, really cheap, but its used. what do you expect????
20:30 the whole point of buying refurbished is to save as much money as possible not spend more 😂 The apple certified one is 100% a worse buy Simply because it is nearly double the price of the Amazon one.
true, i dont know how all these people dont understand it. The apple refurb price is so high, you can literally just buy a brand new iphone 15 for like 100 bucks more wtf
"I found an iPhone 8, WAY too old." I'm on a 32GB 7 Plus with a very clean 512GB 13 Pro Max that I paid $350 for on the way. I'm quite excited for the upgrade.
Only refurbished! Any product coming strait out of a factory can be quality checked or not (maybe 10% are checked). And then you buy from Amazon where you might even get scammed. NO Refurbished means it’s a returned or repaired phone which has been in the hands of technicians. In other words it is 100% been checked. If it had even the slightest scratches, that part would have been exchanged. It is a good as new.
Hey dion it's been long since you posted ,hope your doing great, personally Ave always had one insecurity with refurbished phones one is that they might be having their own issues ,they might be stolen or locked and last but not lest they might have wear and tear which is often accompanied with a short lifespan.
It indeed has been a while, but I am back now and it feels good to be back! You bring up some good points regarding buying refurbished phones, this is why I recommend only buying refurbished from large retailers like Apple, Amazon, eBay, and to be cautious with smaller companies that may not use the same quality standards. Hope you are keeping well too! Lots more videos coming soon :)
I just bought a 14 pro from the Apple store, shipped from the UK, and it says ‘certified refurbished’ now. Btw I think difference in temperature is due to the display being not original from Apple, look at them bezels.
One important thing you have not talked about is iOS support. How many more upgrades of iOS will 12 have before it is no longer supported? I think that is very important ! I have an iPhone X which works very well still though the battery life is going down but it is two iOS upgrades less than the new iPhones and I am starting to get apps that will not work with the old iOS which is a big reason I will get a new iPhone later this year.
iOS support is indeed very important and is something I always cover in my review videos. This video was more focused on comparing the build quality of each refurbished phone. To answer your question I would reasonably expect the iPhone 12 Pro to be supported with iOS updates until 2026 or even 2027 👍
I wonder if you tested how long do the batteries last. My biggest concern with Amazon refurbished is that usually no one can have access to the original parts. So that 100% might be of some bad poorly manufactured battery, which in reality translates in much lower autonomy and much faster degradation. If you have any data about it would you please share? thank you for the informative video
@@Yunusparlak55 I've been using it for about 5 days now, and it's pretty good! Everything runs smoothly on it and it chugs through COD Mobile like it's nothing. It's quite a shame that Apple discontinued the mini iPhones, I can only dream of a red iPhone mini with USB-C... In case you're wondering where I got mine from, I got it from Back Market! I bought an excellent condition for $395 and the battery was at 100% capacity.
I remember getting a ipad from Amazon renewed. It was all fine with minor scratches. Turned it on everything look fine but it came with low battery decided to charged it with the one they gave me literally didn't work, tried with one of my chargers and still didn't. What I found interesting was that it was close to dieing so I had to quickly reset it because it was part of the process of sending it back so I truly wonder if I didn't would they have not given me a refund either way though I wasn't going to let that slide. Don't know what I expected really. Got a refund and bought a refurbished ipad from Apple and everything was good.
@@FBAS2 I got in zero scratches it was very clean and everything work well on it. The battery came at 86% tho, but it was with in the advertised limit. It came with a cord and block (not genuine) I will buy again from Amazon renenewed
Hey bro, Is it a good deal to buy a iPhone 14 Pro 1TB refurbished from apple for 1099AUD (Australia) which is 714 USD, I feel like it’s not bad at all compare to a iPhone13 with 512gb 🤔??
It's also important to check if the AMZ refurbished phones have non-Apple replacement parts. Make sure to check your settings that your refurb has original Apple parts. If not, I return the phone. That means your screen, battery, etc. was replaced with inferior third-party parts.
You can see around the switches and the speaker that the Phone was used with a case. Actually a good sign from the prior owner, but could have been cleaned off better
Good video in general but i‘m confused why you‘re so in awe about the exterior condition of the apple certified to the point that it makes you question if it‘s really refurbished when you read off the page earlier that they replace the shell and then even mention that they do again just a bit later? I mean of course it looks brand new when the shell is literally brand new xd
I bought a iPhone 14 Pro off Amazon renewed, was sold by a third party seller and not Amazon themselves, and I was super happy with my purchase. Paid $560 for a 256GB Black 14 Pro model in excellent condition. Minimal scratches on the screen, back was 100 percent flawless, sides were slightly scratched. 85 percent battery. Everything was functional and I couldn’t be happier with my purchase. I hear it’s a hit or miss with these kinds of purchases though. 😅
I bought an Amazon refurbished Apple Watch S8 Stainless in Excellent condition. It was brand new, probably a store return if I had to guess. An absolute steal for $380 !!
Always buy electronics from the provider, not third party. I used to have to switch earphones every some months (bought them from Amazon) but not one issue with the wired bought through Apple.
Actually burn ins on amoled displays are more visible in gray background LOW brightness. And then turn off the lights and there you can see the burn ins.
I've only purchased refurbished devices since I discovered certified refurbished back around 2017. No problems so far. Ive gotten an iMac, a MacBook air and an iPad so far.
I think there’s a lot of room for variable when considering these 2 specific options. Direct from the source (Apple) is logically always going to be a better option. Amazon has thousands of sources so one could get lucky and unlucky. Too many variables. I would like to see a comparison of apples and apples. For example, EBay certified refurbished and Amazon certified refurbished. As both are not Apple directly
I bought a refurbished Apple watch ultra from amazon, it was a good deal but came with a fake strap, an unofficial charger, was covered in sticky residue and came in a cheap cardboard box. Once it was cleaned up I was happy with it, but I would be really disappointed if I bought a phone and it came that way.
The apple preowned has a high price yes, but it has brand new parts and imo there’s not much of a performance difference between the 12 model and the 15 model other than the Dynamic Island and the camera of course.
I got my refurbished iPhone 14 from Amazon earlier this year for $50p. It had one small scratch on it, the battery life was at 96%. As of writing the phone is still fine. I should probably write my review on Amazon.
The phone on the left had some burn in. It's visible even on video. The cameras also looked different, one was not as clear as the other, but you also didn't use the same subject so this test is not valid. The fact the color temps are all different says that they have variance from a manufacturing process or when assembling the phones. I also can't figure out why you dwelled so much on how new the apple sold one was. The big question is that new case worth paying double the price? In regards to warranty, have you tested or investigated the Amazon warranty? I dont care if it's a lifetime warranty, as if the company administering it is crap, then the warranty means nothing.
You need to consider a warranty "if any" on a refurbished phone, I am getting ready to run out the door so there is every possibility that you addressed this. I would not purchase any refurb without some kind of legitimate warranty.
i bought an ipad apple refinished and i feel like i had it more than 1 year and they gave me a new one because the screen had a little discoloration spot
Bro I ordered a refurbished iPad Pro 2017 in “excellent condition” and when I got it it was the worst thing I’ve ever seen. The screen was detached from the back on the side so it had a literal hole in it where I could see the insides and the screen wasn’t great either 😂😭
Yeah I just upgraded from a 12 Pro to a 16 Pro. Using iOS 18 on the 12 Pro sucks battery life pretty quickly and I had replaced the battery 11 months ago and at 95% capacity. It’s still very usable but with every subsequent iOS version it’s showing its age. For the price of the four year old 12, I would look at refurbished 15 series.
I can only go by past experience but, my original iPhone 5 failed within a week of purchase and Apple had to send me 3 "refurbished" iPhone 5s before the last one actually worked, ie 2 refurbished iPhone 5s were also duds. Same happened with my 2019 iMac which failed after 10 days, and after my 2013 iMac failed due to a known issue with some internal components, Apple wanted to give me a "refurbished" iMac,. I refused and was very vociferous about getting a new iMac informing them repeatedly that I was not going to accept a $2,000 refurbished computer when I had just purchased a brand new computer. The Apple Store finally gave me a new one. There are other situations with Apple that I have had to deal with, but that is for another day. I still am in the iPhone/Apple universe as I feel that Microsoft still does not compare given that I had spent years on Microsoft products.
You can trade out a new iPhone every two months if you have an Amazon card and finance it and barely pay any interest. Honestly that’s so dope as feature.
I get the sense @Dion might not be familiar that 80% of what is sold on Amazon is from third party sellers. Not "partners" just straight-up 3rd-party stores.
i think people are forgetting that apple replaces the battery and shell, basically making it almost brand new. i don't think amazon does that, but i could be wrong. i want to upgrade and refurbished from apple might be the go to!
An apple certified refurbished phone is usually a brand new phone, especially when there's a new flagship out. What do yahll think Apple do with their old stocks? They sell them as refurbished immediately after a new flagship is on the market.
Right now, in the US, you can get a refurbished 128gb iPhone 13 Pro for $679 that is basically a brand new iPhone with a one year warranty and is eligible for AppleCare+. That, to me, is a phenomenal deal!
'Optimized' is the American English spelling. 'Optimised' is the U.K. English spelling. Neither are considered wrong, it's just a matter of preference.
The thing with Apple refurbished iPhones is that they are very expensive and they get a new housing, so comparisons are pointless since the housing is new, unlike those from Amazon. I recently bought a refurbished iPhone 14 Pro Max in Deep Purple from Amazon (EU) for €799, listed as "Excellent" and "New" in the order confirmation. However, it arrived with two small dents on the housing, 2-3 noticeable scratches on the display, and some finer scratches. The battery health is at 100% and supposedly only charged 13 times. I'm negotiating a price reduction as I don't want to wait weeks for a refund. It came in a white sterile box with a cheap USB-C to Lightning cable, and only with a warranty and not a guarantee , which is worth as much as a "trust me, bro." Apart from that, it's fine.
I got my iPhone from Amazon, renewed premium and whoever renewed this phone did an incredible job! This phone is basically new! All I can say is don't order from back market lol
The thing with Apple is you got 100% new body so screen and back is fully new and a new battery plus the same limited and extended warranty so for the ease of mind I go to Apple I’ve gotten both phone and a computer refurbished yes the deal isn’t as good but the peace of mind makes it worth it
Have you ever bought a refurbished phone? If so what has your experience been like?
Yeah I have bought an iPhone x on ali express once and the screen was already swapped out and replaced with an lcd and the battery health was displaying unknown part which was weird, face id wasn't working aswell overall was just a bad phone
Anyway if you want to giveaway one of the phone I'd be happy to actually have one of those from you, cause they're so expensive in my region...Nice content tho
I bought an used iPhone 14 Pro Max. I was getting a good deal price for it. It wasn’t an official Apple or Amazon store. It was from a store that deals in second hand / used / refurbished iPhones. Price was good because I wasn’t getting any box / cable / warranty. But the store owner assured me that every part is original. There were no changed made to the phone parts. First thing I did after buying this phone was, take it to Apple Store and get it verified. 😂 and I’m happy with the purchase. It was a 100% battery health, no parts replaced, someone bought it in USA and probably got a replacement unit from service centre for whatever reason because of which the phone warranty was expired. Even though the phone purchase date was hardly 3 months before.
I have personally never bought a refurbished phone but for us who are from continents like Africa it becomes a bit challenging as the shipping duration may take 2 to 3 weeks, one also has to look for shipping agents to facilitate for shipment of the desired product. All in all it may be a good or bad experience but it is very doable. Lastly i remain hopeful that i will receive my first Iphone from you. Be blessed.
my current running iPhone 13 is refurbished. I didn't find any issue. Just the battery health was low, 86%
What's meant by refurbished phone
The prices of Apple refurbished phones negate the reason why people seek out refurbished phones to start with; to pay that much for an almost 4 year old phone like the iPhone 12 Pro is ridiculous; I'd much sooner buy a brand new iPhone 15 at similar price!
iPhone 15’s are not only $730 lol
@@sams517they’re 800 just save 70 more dollars
@@sams517 base model iphone 15 are 800$ though
Yeah but it’s not terrible being that Apple gives it a brand new display and back shell and full capacity battery most of apples “refurbished phones” are brand new phones they couldn’t sell or people bright and gave back so you’re really just ordering a new phone and he did get it a little cheaper that’s what it was lol
For some reason it’s more expensive in the UK. It’s listed at $589 right now
Buying an iPhone 12 Pro in 2024 for 730$ is insane! Even though the Amazon one has a few scuffs at least the price makes sense . The Amazon has more value imo
DEFINITELY… idk what he was talking about… it’s not even CLOSE
It's important to recognize that when buying from Amazon, they might be using first-quality components, both externally (such as the battery and display) and internally. These parts are available at cheap prices.
Amazon renewed premium phones are pretty much made to look brand new.
@@djsnkzhow do u know they use first quality components for eg if the screen was after Market on iPhone then u can clearly see it by using iphone
Finally somebody has a brain😂
2020 phone for 730$ is a literall scam
Edit: i forgot that every price in uk is a scam.
But they put new parts on better buying new tho
@@ik8445Still not right bro
Where tf are you buying from where everything is a scam?
@@account-now-closedapple 😓
@@shaneomac8289 Don't buy from apple then
About a month ago, I bought an iPhone 13 Pro from Amazon for somewhere around $780. It was “premium renewed” and it honestly looked brand new, it came with 100% battery life and it literally didn’t have a single scratch (at least not any I saw). It came in the Amazon renewed box with the guarantee and a certification to show that the phone was refurbished and tested.
Amazon renewed in us is better than uk
@@tasbirrashid1262 I've had way more top or good condition items than not from Amazon renewed here in UK, I aways buy renewed and Amazon warehouse when I can.
Can u send me the link from the Amazon seller
mines coming in today from amazon i got the 13 pro with 256 gb for $580 im hoping its like yours because it was said to be excellent condition
I got mine from Amazon order a renewed premium and the phone looks brand new. My battery was at 100% too. i was beyond shocked because I got a few phones off of back market, ordered excellent phones, and got phones with scratches everywhere
Ordering from Apple directly is the best option in my opinion. On Amazon you rarely get what you expect, it can be practically new or abused to hell. Mostly it's scuffed up and the battery health is rarely above 80%.
It’s only a $200 discount from buying the regular newest pro phone…for a 3 year old phone
@@thetechrealist Just my opinion, but iPhones last a long time. Recently switched from an 11 to the 15 Pro Max
@@gLOWbalx But your opinion makes no sense....no offense
@@thetechrealist It's your opinion that mine makes no sense 😄
@@thetechrealistits your opinion which doesn’t make sense
I've purchased a refurbished s21 ultra from Amazon renewed store. At first inspection, the phone looked absolutely immaculate. After using it, I was quick to noticed that the screen was a cheap lower grade replacement. Colors were washed out and it didn't have that 120hz smooth refresh. Got a full refund and purchased another s21 ultra renewed from Amazon but with a different seller. The screen was perfect. It's a gamble on what you get and what has been replaced in terms of quality.
The $730 price from Apple just flat out doesn’t make sense…
It’s a 3 year old phone at only the base model configuration for a $200 discount from a brand new iPhone…
I mean….how can anybody trust your reviews with this level of bs?
Well it’s pretty obvious they would prefer you to buy new.. also iPhones unlike android phones hold their value VERY well
The phone will be 4 years old this october
Well considering up until the IPhone 14 you’re getting mostly the same experience from the X-13 the main difference with the 14 and onward is the Dynamic Island
@@dandreurquhart3511you’re forgetting display quality, battery and performance
@@samufaus2 like I said pretty much the same experience and the device had gotten larger. You could always get the battery replaced. The only meaningful change is promotion display
I got my current 14 pro from amazon refurbished, and at first it seemed fine, the shell and screen were completely undamaged, and the battery health was at 100, but over the last month its dropped like a rock, so im thinking that the battery was replaced with a cheap one and now its coming to bite me in the ass
Yep, I bought a refurbished iPhone 13 from Amazon and it was supposedly excellent condition. If that had been accurate, I would have been fine with my purchase. The phone was dented on one corner, scratched screen, and a scratch on the camera face. I opted to keep rather than return because I was leaving the next day on a trip. Upon returning, I wrote a review of my experience. Amazon did not allow the review to be posted. The review was polite, only containing a description of the flaws and wondering about the sellers inspection and what standard was used to ascribe an Excellent condition. My review was never posted.
i got a phone from them in "acceptable" condition and it came brand new lol
Post your review to the Better Business Bureau.
Then it is your issue if you refused to return the phone to amazon. So why complain? You decided to take an inferior product.
just return it and they will send you another. Simple really
13:00 the Amazon one has 100% because they reprogrammed the battery, but when you use it for a while it’ll drop back to the health that it really is. It happened to me with an iPhone XS Max bought in Amazon!
Which company? Maybe they are not all the same?
Then why does the iPhone 13 mini that I ordered from Amazon has 86% battery health?
@@Justliving514that’s horrible battery health!
@truthteller2711 it's only bad if it drops below 80%
@@I_Am_NiiTA nah mine is at 90 and it’s noticeably worse than before
Buying from apple is basically buying a brand new phone since they replace the case, battery and screen. They only use other parts that are not abused like the camera, processor, speakers and haptics with 1 year apple warranty that u can check in the website itself which is why its more expensive since its the same as brand new. Amazon on the other hand is a lot cheaper but the condition is an actual refurbished product it is used and shows signs of wear and tear like scratches and dirt
Still is not worth 200 dollar discount from mark from a 4 year old product .You also have to consider longevity in the price, and older hardware depreciating in price due to that .
I've never used Amazon for refurbished phones but friends have. With Apple you will pay more, for the new display, cover and battery. I've purchased refurbished phones from Back Market here in the U.S. with no issues. My last purchase was a 12 Pro Max from them, it was absolutely flawless with 94% battery life. And I'm really happy with it. and still cheaper than buying a refurbished phone from Apple. For myself if the battery life is below 94% return it and order a another one. Thanks 👍
Yeah they’re really great some can be a hit or miss from back market but there refund system isn’t bad either
How can you see the battery life
What is back market ? Market that is in your backyard of your home or something ?
@@sytnoff1 it's llike amazon renewed but for tech items. Search it up
You can’t go wrong with Amazon renewed I bought an iPhone 12 and an iPhone 15 both in the lowest condition, both came in super good condition, I got the iPhone 15 for $580 and the battery was at 100 capacity
Sounds great! Thanks for sharing :)
Yeah I got a 14pro max right when then 15s came out and it also has a 100 percent battery capacity I checked the battery cycles and it only had 61 cycles not bad wish I wouldn’t have got the max though… now I really want a 15 pro just for the major weight difference and better one handed use with the rounded off corners
@@audywavy I didn’t choose the seller, it’s just random but the seller sends it through Amazon and they check it to make sure it’s good before selling
If it’s not good you can return it they have a super flexible return policy
I got a MacBook Pro and it had a faulty battery, but that’s just me
The best option is to find grandmas on Facebook marketplace selling their phones way below what they are actually worth.
amazon renewed is just preowned products in preowned conditions. apple preowned products are actually refurbished which is why they
look brand new because it was pretty much dressed up w new parts to meet new condition expectations. hence the certified preowned.
Amazon renewed forces sellers to replace the battery as their policy states that any device needs a battery life of at least 80%. Amazon refurbished program isn't as crappy as you think.
@@ronaldmcdonald6067”Amazon refurbished program isn’t as crappy as you think”
That’s like saying “He’s the smartest kid in the retarded class”.
@@ronaldmcdonald6067 i recently had bought an renewed Apple Watch Series 4 in “excellent” condition. Came with noticeable wear on the body. battery health was was literally at 76%. the screen was obviously replaced with an aftermarket display, there’s a grid like pattern (3x3) in the display. only really noticeable in/under light which is fine, okay whatever… but the display is sometimes finicky. all which i became fine with because it was still kinda expensive and still functional but again considering the condition i bought it in, not really good. would’ve returned it but i would risk getting another product in no better condition
or they are just selling old stock they need to clear out
@@ronaldmcdonald6067 i just got a watch from them in march classified as excellent condition and it came with obvious wear and a 76% battery health. the display is aftermarket and sometimes finicky too. it’s still functional, it’s just not excellent. i would’ve returned it but that risks the chance of getting another product with no better condition.
Apple refurbished is really the only real "refurbished" phone. Amazon, the only thing they sell as refurbished are just used phones. The only time I buy refurbished is when it's done by the manufacturer.
I appreciate someone making a video like this but generally if you’re looking for a refurbished phone, especially an iphone 12, you’re looking for something cheap. if you’re going to spend SEVEN HUNDRED DOLLARS on a phone, you might as well get a refurbished iphone 15 or something. this is kind of ridiculous.
I bought one in a swiss shop. Website said that they put in used parts but it looked like new and worked perfectly until i dropped it lol
What is the cost to replace an iPhone battery at the Apple Store? That would be a consideration if you did buy a refurb with an 80% battery as you could replace as needed in the future.
How are they selling a refurbished 12 pro for the price of a new iphone 15
They load the old phone with the max memory, hiking the price up. Which makes the price close the new phone , with the least memory.
I worked for a business that bought amazon refurbs, they would come in defective soon after the warranty was up. Also we bought excellent and they came with a ton of scuffs on the screen, very dirty phones. In a batch of 20 only 5 were acceptable, the rest we sent back for replacement.
A lot of people in these comments don't realize that being a Ceritified refurbished phone from Apple itself is like buying a brand new phone. They replace everything the screen the battery the casing the camera lense anything that needs to be replaced you can trust it to be good quality as they fix up the phone with high quality parts but for Amazon when they refurbish stuff usually they refurbish stuff with cheaper parts if you look at them sure they look the same but the one you bought from Amazon while it still might last a while the parts are cheaper and therefore the phone will dwindle faster ex. the battery health
A lot of people realize they’re buying tech that’s more than 3-4 yrs old. I’ve purchased refurbished phones from places like eBay and gazelle without issues for years. Nothing has degraded any faster just because it was purchased outside of apple. Also, because apple as a company is kinda trash, they implement measure that purposely stop a phone from functioning if not replaced with parts they can make money from.
man I don't know what are these people thinking if i buy a Refurbished phone i would never Trust Amazon or any other website for my 600 700 usd i would Rather buy a Certified Refurbished directly from apple soo I won't have to worry about scam or Quality of the product. I don't understand why do people like to gamble
Also, and I don't know if I'm barking up the wrong tree here - especially as the video is 6 months old as I write, but I don't know if US-based commenters are possibly relating these refurb prices to the cost of new ones in the US, rather than a new one on the UK market at the time - I don't know if the markets differ that much, but it's something worth noting as the UK market is the only applicable one in this instance. The difference for me is you'll *probably* be getting a good phone if you buy from Amazon, but you'll be definitely be getting a very good phone if you buy via Apple. Personally, I'm not particularly feature hungry and crave maximum reliability on all componentry, so I'd just get the oldest brand new iPhone I can get outside of the Apple retailing and just from a high street store and at the moment that's an iPhone 12 for £399 (with 128Gb). Yes, I know it's old hat, and that iOS updates will cease within 3 years, but I like knowing everything in there is box fresh. A very interesting video though.
When you purchase from Amazon, you're buying from different sellers/vendors and/or stores. Every refurbishing seller has their own process on determining how to rate/grade a phone, based on whatever factors they come up with. They also have their own determinations for what they consider acceptable vs minor repairs needed before selling.
Basically, you'd have to buy an iPhone from every seller in the world for this comparison against Apple to be valid.
Cool video though 👍🏽
every phone i have bought from amazon has been perfect, i paid $700 for my iphone 14 pro and it had zero scuffs and 95% battery life left
Apple Certified Refurbished stock is sold like new. There is no difference in look or function from a new device. Amazon refurbished is not even close in comparison.
Yep! I ordered a renewed premium the phone is prestine
ofc its not the same refurbished quality, however, if you want a phone thats has absolutely no scratches, why even buy used, for the apple refurb price you can literally just buy a brand new iphone 15. the amazon price makes sense, really cheap, but its used. what do you expect????
I’ve always used eBay for used and refurbished as you can ask the seller what the battery health is.
20:30 the whole point of buying refurbished is to save as much money as possible not spend more 😂
The apple certified one is 100% a worse buy
Simply because it is nearly double the price of the Amazon one.
true, i dont know how all these people dont understand it. The apple refurb price is so high, you can literally just buy a brand new iphone 15 for like 100 bucks more wtf
"I found an iPhone 8, WAY too old."
I'm on a 32GB 7 Plus with a very clean 512GB 13 Pro Max that I paid $350 for on the way. I'm quite excited for the upgrade.
With how much the phone cost, I feel better buying a new one from apple or my mobile carrier
I totally agree with you 😊
Only refurbished!
Any product coming strait out of a factory can be quality checked or not (maybe 10% are checked). And then you buy from Amazon where you might even get scammed. NO
Refurbished means it’s a returned or repaired phone which has been in the hands of technicians. In other words it is 100% been checked. If it had even the slightest scratches, that part would have been exchanged. It is a good as new.
yo take a breath
😂
😂😂😂
Hey dion it's been long since you posted ,hope your doing great, personally Ave always had one insecurity with refurbished phones one is that they might be having their own issues ,they might be stolen or locked and last but not lest they might have wear and tear which is often accompanied with a short lifespan.
It indeed has been a while, but I am back now and it feels good to be back!
You bring up some good points regarding buying refurbished phones, this is why I recommend only buying refurbished from large retailers like Apple, Amazon, eBay, and to be cautious with smaller companies that may not use the same quality standards.
Hope you are keeping well too! Lots more videos coming soon :)
@@DionMedia I am truly waiting for more videos
so they don't bother to clean the device?
I just bought a 14 pro from the Apple store, shipped from the UK, and it says ‘certified refurbished’ now. Btw I think difference in temperature is due to the display being not original from Apple, look at them bezels.
Just got a used 13 mini on ebay perfect condition battery health at 100. For $320 basically same price.
bro iphone 13 mini for 320$ thats insane ngl, hope its in a good condition
@@IanBitok its been good , battery health at 98 after a few months but thats ok
@@IanBitok glad i did as its the last mini. It should hold decent value for when i upgrade in a few yrs
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One important thing you have not talked about is iOS support. How many more upgrades of iOS will 12 have before it is no longer supported? I think that is very important ! I have an iPhone X which works very well still though the battery life is going down but it is two iOS upgrades less than the new iPhones and I am starting to get apps that will not work with the old iOS which is a big reason I will get a new iPhone later this year.
iOS support is indeed very important and is something I always cover in my review videos. This video was more focused on comparing the build quality of each refurbished phone. To answer your question I would reasonably expect the iPhone 12 Pro to be supported with iOS updates until 2026 or even 2027 👍
@@DionMedia Oh that's great, thank you!
I wonder if you tested how long do the batteries last. My biggest concern with Amazon refurbished is that usually no one can have access to the original parts. So that 100% might be of some bad poorly manufactured battery, which in reality translates in much lower autonomy and much faster degradation. If you have any data about it would you please share? thank you for the informative video
Watching this on an eBay refurbished iPhone 13mini (:
Is it still good?
Same!!
@@Yunusparlak55 I've been using it for about 5 days now, and it's pretty good! Everything runs smoothly on it and it chugs through COD Mobile like it's nothing. It's quite a shame that Apple discontinued the mini iPhones, I can only dream of a red iPhone mini with USB-C...
In case you're wondering where I got mine from, I got it from Back Market! I bought an excellent condition for $395 and the battery was at 100% capacity.
Could you say which seller you bought yours from?
@@TT33533 I bought my 13 mini from Back Market, and the seller I got it from is Prime Electronics LLC.
I remember getting a ipad from Amazon renewed. It was all fine with minor scratches. Turned it on everything look fine but it came with low battery decided to charged it with the one they gave me literally didn't work, tried with one of my chargers and still didn't. What I found interesting was that it was close to dieing so I had to quickly reset it because it was part of the process of sending it back so I truly wonder if I didn't would they have not given me a refund either way though I wasn't going to let that slide. Don't know what I expected really. Got a refund and bought a refurbished ipad from Apple and everything was good.
Ordered the iphone 12 pro from amazon renewed excellent waiting for it to be delivered with my fingers crossed.
update?
@@FBAS2 I got in zero scratches it was very clean and everything work well on it. The battery came at 86% tho, but it was with in the advertised limit. It came with a cord and block (not genuine) I will buy again from Amazon renenewed
@@thejourney6712 thanks bro, I wasn't really sure about Amazon, but I 100% didn't wana buy from Facebook marketplace, too much scams 😭.
@@thejourney6712 thanks bro, it seems that its much safer than FB marketplace haha
Hey bro, Is it a good deal to buy a iPhone 14 Pro 1TB refurbished from apple for 1099AUD (Australia) which is 714 USD, I feel like it’s not bad at all compare to a iPhone13 with 512gb 🤔??
It’s a good deal
That amazon phone was gross. I would never buy a refurbished device unless it came direct from Apple.
It's also important to check if the AMZ refurbished phones have non-Apple replacement parts. Make sure to check your settings that your refurb has original Apple parts. If not, I return the phone. That means your screen, battery, etc. was replaced with inferior third-party parts.
I’m looking for a refurbished se 3rd gen, any recommendations?
You can see around the switches and the speaker that the Phone was used with a case. Actually a good sign from the prior owner, but could have been cleaned off better
I just got a 15 Pro Max for $850 on Amazon, almost new condition. Just a couple tiny scratches on the sides.
Good video in general but i‘m confused why you‘re so in awe about the exterior condition of the apple certified to the point that it makes you question if it‘s really refurbished when you read off the page earlier that they replace the shell and then even mention that they do again just a bit later? I mean of course it looks brand new when the shell is literally brand new xd
I bought a iPhone 14 Pro off Amazon renewed, was sold by a third party seller and not Amazon themselves, and I was super happy with my purchase. Paid $560 for a 256GB Black 14 Pro model in excellent condition. Minimal scratches on the screen, back was 100 percent flawless, sides were slightly scratched. 85 percent battery. Everything was functional and I couldn’t be happier with my purchase. I hear it’s a hit or miss with these kinds of purchases though. 😅
Just curious here, what iOS versions did both phones ship with?
I bought an Amazon refurbished Apple Watch S8 Stainless in Excellent condition. It was brand new, probably a store return if I had to guess. An absolute steal for $380 !!
Always buy electronics from the provider, not third party. I used to have to switch earphones every some months (bought them from Amazon) but not one issue with the wired bought through Apple.
Im about to get an ipad 10th generation i wanted to buy on amazon but idk if i should order it from apple i never order from apple before so idk
That packaging is absolutely tiny for an Amazon order.
Actually burn ins on amoled displays are more visible in gray background LOW brightness. And then turn off the lights and there you can see the burn ins.
I've only purchased refurbished devices since I discovered certified refurbished back around 2017. No problems so far. Ive gotten an iMac, a MacBook air and an iPad so far.
What Diptyque is that behind him?
730$ for a phone from 2020!? That's outrageous 😅.
literally paid 100$ less for my iphone 14 pro wtf haha
Before you mentioned it, I also thought the borders of the amazon phone screen were a tiny bit thicker.
Hey mate, can you drop the link to Apple certified refurbished phones. I would like to purchase mine directly from Apple ?
Great video man ! Keep up the great work ! Cant believe you don't have way more subscribers ! :)
I think there’s a lot of room for variable when considering these 2 specific options. Direct from the source (Apple) is logically always going to be a better option. Amazon has thousands of sources so one could get lucky and unlucky. Too many variables. I would like to see a comparison of apples and apples. For example, EBay certified refurbished and Amazon certified refurbished. As both are not Apple directly
Thanks so much for the info, My iPhone 13 arrives tomorrow from Amazon, now I know how to check for battery life and defects.
How was your 13?
I bought a refurbished Apple watch ultra from amazon, it was a good deal but came with a fake strap, an unofficial charger, was covered in sticky residue and came in a cheap cardboard box. Once it was cleaned up I was happy with it, but I would be really disappointed if I bought a phone and it came that way.
The apple preowned has a high price yes, but it has brand new parts and imo there’s not much of a performance difference between the 12 model and the 15 model other than the Dynamic Island and the camera of course.
Could be a problem for some on older phones security updates end earlier .
I got my refurbished iPhone 14 from Amazon earlier this year for $50p. It had one small scratch on it, the battery life was at 96%. As of writing the phone is still fine. I should probably write my review on Amazon.
How about the water proofing?
For the apple refurbished phone, it is the same as new and for the Amazon refurbished phone, it isn’t guaranteed
@ that’s the major difference for me. Thank you
They changed the sim ejector on the iPhone 14
The amazon phone clearly has an aftermarket screen. Look at the bezels, the amazon iPhone has little bit thicker bezels. 15:15
It looks flawless because apple replaces the entire housing ( as well as any damaged part ) as a part of the refurbishing process.
The phone on the left had some burn in. It's visible even on video. The cameras also looked different, one was not as clear as the other, but you also didn't use the same subject so this test is not valid. The fact the color temps are all different says that they have variance from a manufacturing process or when assembling the phones. I also can't figure out why you dwelled so much on how new the apple sold one was. The big question is that new case worth paying double the price? In regards to warranty, have you tested or investigated the Amazon warranty? I dont care if it's a lifetime warranty, as if the company administering it is crap, then the warranty means nothing.
You need to consider a warranty "if any" on a refurbished phone, I am getting ready to run out the door so there is every possibility that you addressed this. I would not purchase any refurb without some kind of legitimate warranty.
I wish apple had more recent models like 13 and 14, upon checking in the US the only modes they have are the 12Pro and 12Pro Max
Same here in the Netherlands 🇳🇱
Once u put the lhones in a case. Every minor defectd bevome negligible. All that matters is the screen
i bought an ipad apple refinished and i feel like i had it more than 1 year and they gave me a new one because the screen had a little discoloration spot
got my iPhone 15Pro on Amazon, saved $200 on the capacity I wanted and it was BRAND NEW!
A more accurate comparison would have been to buy the Amazon Renewed Premium. It also comes with a year warranty and is in better condition.
Bro I ordered a refurbished iPad Pro 2017 in “excellent condition” and when I got it it was the worst thing I’ve ever seen. The screen was detached from the back on the side so it had a literal hole in it where I could see the insides and the screen wasn’t great either 😂😭
It's 2024 and Apple is asking $730 for refurbished iphone 12 pro 🤦 ridiculous
Yeah I just upgraded from a 12 Pro to a 16 Pro. Using iOS 18 on the 12 Pro sucks battery life pretty quickly and I had replaced the battery 11 months ago and at 95% capacity. It’s still very usable but with every subsequent iOS version it’s showing its age.
For the price of the four year old 12, I would look at refurbished 15 series.
If you have the money, buy from apple. It is the same experience as buying a new iphone.
I can only go by past experience but, my original iPhone 5 failed within a week of purchase and Apple had to send me 3 "refurbished" iPhone 5s before the last one actually worked, ie 2 refurbished iPhone 5s were also duds. Same happened with my 2019 iMac which failed after 10 days, and after my 2013 iMac failed due to a known issue with some internal components, Apple wanted to give me a "refurbished" iMac,. I refused and was very vociferous about getting a new iMac informing them repeatedly that I was not going to accept a $2,000 refurbished computer when I had just purchased a brand new computer. The Apple Store finally gave me a new one. There are other situations with Apple that I have had to deal with, but that is for another day. I still am in the iPhone/Apple universe as I feel that Microsoft still does not compare given that I had spent years on Microsoft products.
Amazon version will likely have a non certified battery. Meaning it will not last as long as a true apple battery. But I could be wrong
Good point!
You can trade out a new iPhone every two months if you have an Amazon card and finance it and barely pay any interest. Honestly that’s so dope as feature.
I get the sense @Dion might not be familiar that 80% of what is sold on Amazon is from third party sellers. Not "partners" just straight-up 3rd-party stores.
What do you do with these gadgets after you've made the video
The picture on the screen is not about cost saving it’s how they differ from new or refurbished iPhones
i think people are forgetting that apple replaces the battery and shell, basically making it almost brand new. i don't think amazon does that, but i could be wrong. i want to upgrade and refurbished from apple might be the go to!
when we order items in Amazon
we usually wait for more than a week sometimes
An apple certified refurbished phone is usually a brand new phone, especially when there's a new flagship out. What do yahll think Apple do with their old stocks? They sell them as refurbished immediately after a new flagship is on the market.
Right now, in the US, you can get a refurbished 128gb iPhone 13 Pro for $679 that is basically a brand new iPhone with a one year warranty and is eligible for AppleCare+. That, to me, is a phenomenal deal!
Not really considering it’s 128GB.
bruh what, i got my iphone 14 pro for around 620$
It’s so weird they spelled optimized battery charging wrong on both phones.
Optimized is spelled optimised
'Optimized' is the American English spelling. 'Optimised' is the U.K. English spelling. Neither are considered wrong, it's just a matter of preference.
Phone repair guru did a review on these Apple refurbished. He found a single fingerprint on a component inside the phone
The thing with Apple refurbished iPhones is that they are very expensive and they get a new housing, so comparisons are pointless since the housing is new, unlike those from Amazon. I recently bought a refurbished iPhone 14 Pro Max in Deep Purple from Amazon (EU) for €799, listed as "Excellent" and "New" in the order confirmation. However, it arrived with two small dents on the housing, 2-3 noticeable scratches on the display, and some finer scratches. The battery health is at 100% and supposedly only charged 13 times. I'm negotiating a price reduction as I don't want to wait weeks for a refund. It came in a white sterile box with a cheap USB-C to Lightning cable, and only with a warranty and not a guarantee , which is worth as much as a "trust me, bro." Apart from that, it's fine.
@Dion Media have you ever gotten a refurbished iPhone from EBay?? Would love to know your opinion.
the screens are different don't know if you have noticed
He spends several minutes discussing that very thing!? I guess you didn't watch....?
I got my iPhone from Amazon, renewed premium and whoever renewed this phone did an incredible job! This phone is basically new! All I can say is don't order from back market lol
Basically basic simplicity
You pay for apple quality, you get apple quality period
The thing with Apple is you got 100% new body so screen and back is fully new and a new battery plus the same limited and extended warranty so for the ease of mind I go to Apple I’ve gotten both phone and a computer refurbished yes the deal isn’t as good but the peace of mind makes it worth it