Dental Receptionist Phone Script and Scheduling Strategies - Patient Experience Tips | NPG

Advanced receptionist course: newpatientgroup.com/reception...
#receptionist #phonetraining #orthodontics #patientexperience #teamtraining #newpatients
The most popular dental receptionist phone training is back with another great team training video to help increase new patients. This short video discusses some valuable scheduling strategies inside the health care (orthodontic and dental) practice environment. The strategies discuss maintaining control while earning deeper levels of partnership through hospitality and customer service.
Learn more about New Patient Group by visiting www.newpatientgroup.com. NPG specializes in Orthodontics and Dental coaching and consulting. We bring outside the industry sales and communication skills that help transform your practice. New Patient Group is affectionately known as the "Patient Experience" company creating new ways for the patient consumer to see you uniquely!
www.WrightChat.com
We answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concierge. All agents are USA based, highly trained and once you experience our service you will never go back.
www.NewPatientGroup.com - The Patient Experience Company
The Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadership and culture services all include business coaching, life coaching, career coaching for your team, and much more. Team training focuses on training your team on skill-sets that include sales, hospitality, customer service, verbiage, presentation, consumer psychology and more. We then teach them how to apply those skill-sets to the new patient phone call, new patient experience, digital workflow, treatment coordinator exam, doctor exam, financial case presentation, pending treatment, observation and also every consumer interaction they will have with patients that have bought treatment from you. Online marketing services include a fully personalized approach that customizes everything according to the vision you have and the business you want to be. Services include custom website design, search engine optimization, social media marketing and management, youtube video marketing, logo creation, professional blogging and more!
Trusted by the Best: WrightChat and/or New Patient Group customers include:
Dr. Stu Frost
Dr. Drew Ferris
Dr. Alyssa Carter
Dr. John Grahm
Dr. Regina Blevins
Dr. Jep Paschal
Dr. David Boschken
Dr. Bryn Cooper
Dr. Jamie Reynolds
Dr. Donna Galante
Dr. Bob Skopek
Dr. Sean Carlson