SERVICE & TRANSITIONS -- 👍I was wary of customer service initially; staff seemed indifferent on day 1. That was clearly an anomaly bc everyone I encountered afterwards was spectacular! Attentive, sincere, & positive employees full of great character.🙏 The valet is especially jovial & efficient. Public spaces were clean and adorned in so much gold.✨ It's a decadent & strategic lobby design that bridges the towers + casino experience really well. I love it! Laundry was also free. MVP employees: security guards
BATH -- 👍 Remarkable... This was the biggest soaking tub I've ever seen-- bigger than the Carriage House or Sea World (Orlando) tubs!🤯 Impressive water pressure & temps heat FAST. A "sink TV" was an unexpected & fun experience. Too bad it only gets ~10 working channels (sports/news). The toilet phone was also clutch. Towel quality was amazing. Overall impressive amenities, minus the non-descriptive bath products.
LOCATION -- 👍 Security is strong: Gated property, security guards, & keycard activated elevators. The complex is well-designed for guests to effortlessly utilize all towers + transportation to the casino. A designated rideshare area is also setup.
FOOD & DRINK -- 👍 great Not DoorDash friendly. The kitchenette is fully-stocked so it's a great time to cook a few home meals. Vending machines & ice on the floors. Even more snacks & convenience shops can be found just beyond lobby/reception. Starbucks too (limited hours)! in-room: ✅ microwave (mini) ✅ mini-fridge (medium) ✅ coffee ✅ tea ❌ wet-bar ❌ mini-bar
ROOM (Deluxe Suite Penthouse) --👍 Modern furnishings, spacious dimensions, plenty of storage, & a classic vibe. Pictures online were unattractive, falling to highlight the value of this room. Not to mention this view -- the best part -- floor-to-ceiling windows that provide a dynamic scenery, progressing with the day.🤩 Chairs, couch, etc were sturdy and comfortable, just lacking ergonomics. The lighting was a disaster: there are so many switches; the effort of locating them all isn't worth the mediocre coverage.
WI-FI & CELL RECEPTION -- 👍 Blazing fast. The lack of encryption is my only complaint. --Performance-- Video streaming - good Online gaming - average Video chatting - good --Nerd Stats-- 107-110 Mbps download 140-149 Mbps upload 0% packet loss 12 ms latency 2 ms jitter
TV/ENTERTAINMENT/ACTIVITIES-- 👎bad 42" HD LG TV, with a nice mount. Unfortunately, cable is super spotty here. There's ~20 channels max anyway. Connecting external HDMI's for streaming isn't a smooth experience with this solution either. The pool & casinos have better televisions anyway.
NOISE -- 👎 bad bring noise cancelling headphones for this one. Any hallway commotion can be extra loud. The pool parties/DJ, from 37 floors up. Babies crying & elevators whirring could be heard even at the end of the hall.
BED -- 👎 poor I enjoyed this mattress immensely~. Everything else about the setup was underwhelming. The pillows were hollow -- absolutely NO loft -- undersized, & weirdly wrapped in King-size cases. Too few for a party of 1 or 2 guests. Rough linens; a thread count & weave that just felt abrasive. Bed-side tech utility was impressive though: wireless charging, usb charging, bluetooth, overhead lights.
![The Palms Casino Resort [Ivory King] (14101)](http://i.ytimg.com/vi/jZvF2Ip3tJY/mqdefault.jpg)
SERVICE & TRANSITIONS -- 👍I was wary of customer service initially; staff seemed indifferent on day 1. That was clearly an anomaly bc everyone I encountered afterwards was spectacular! Attentive, sincere, & positive employees full of great character.🙏
The valet is especially jovial & efficient.
Public spaces were clean and adorned in so much gold.✨
It's a decadent & strategic lobby design that bridges the towers + casino experience really well. I love it!
Laundry was also free.
MVP employees: security guards
BATH -- 👍 Remarkable... This was the biggest soaking tub I've ever seen-- bigger than the Carriage House or Sea World (Orlando) tubs!🤯
Impressive water pressure & temps heat FAST.
A "sink TV" was an unexpected & fun experience. Too bad it only gets ~10 working channels (sports/news).
The toilet phone was also clutch.
Towel quality was amazing.
Overall impressive amenities, minus the non-descriptive bath products.
LOCATION -- 👍 Security is strong: Gated property, security guards, & keycard activated elevators.
The complex is well-designed for guests to effortlessly utilize all towers + transportation to the casino. A designated rideshare area is also setup.
FOOD & DRINK -- 👍 great
Not DoorDash friendly. The kitchenette is fully-stocked so it's a great time to cook a few home meals.
Vending machines & ice on the floors.
Even more snacks & convenience shops can be found just beyond lobby/reception. Starbucks too (limited hours)!
in-room:
✅ microwave (mini)
✅ mini-fridge (medium)
✅ coffee
✅ tea
❌ wet-bar
❌ mini-bar
ROOM (Deluxe Suite Penthouse) --👍
Modern furnishings, spacious dimensions, plenty of storage, & a classic vibe. Pictures online were unattractive, falling to highlight the value of this room.
Not to mention this view -- the best part -- floor-to-ceiling windows that provide a dynamic scenery, progressing with the day.🤩
Chairs, couch, etc were sturdy and comfortable, just lacking ergonomics.
The lighting was a disaster: there are so many switches; the effort of locating them all isn't worth the mediocre coverage.
WI-FI & CELL RECEPTION -- 👍 Blazing fast. The lack of encryption is my only complaint.
--Performance--
Video streaming - good
Online gaming - average
Video chatting - good
--Nerd Stats--
107-110 Mbps download
140-149 Mbps upload
0% packet loss
12 ms latency
2 ms jitter
TV/ENTERTAINMENT/ACTIVITIES-- 👎bad
42" HD LG TV, with a nice mount. Unfortunately, cable is super spotty here. There's ~20 channels max anyway.
Connecting external HDMI's for streaming isn't a smooth experience with this solution either.
The pool & casinos have better televisions anyway.
NOISE -- 👎 bad
bring noise cancelling headphones for this one.
Any hallway commotion can be extra loud. The pool parties/DJ, from 37 floors up.
Babies crying & elevators whirring could be heard even at the end of the hall.
BED -- 👎 poor
I enjoyed this mattress immensely~.
Everything else about the setup was underwhelming.
The pillows were hollow -- absolutely NO loft -- undersized, & weirdly wrapped in King-size cases. Too few for a party of 1 or 2 guests.
Rough linens; a thread count & weave that just felt abrasive.
Bed-side tech utility was impressive though: wireless charging, usb charging, bluetooth, overhead lights.