Truck Driver to IT Helpdesk Analyst | Day in the LIfe of IT HelpDesk Analyst
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- Опубликовано: 3 окт 2024
- In this snippet our host Henri sits down with guest Lee Clayton, who shares his incredible transition from considering a career in truck driving to finding his passion in the tech industry. Lee discusses his decision to pivot from truck driving, his fortuitous encounter with a tech career program, and the certifications he obtained. He also takes us through his experiences working at a help desk, the diverse nature of the team, and the types of calls he handled on a daily basis. Get ready for an insightful and engaging conversation about the unexpected paths that lead to rewarding careers in tech.
Watch full episode here: • From IT HelpDesk Analy...
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If helpdesk was your first role then like this comment.
My husband makes great money as an owner operator in trucking. I tried to get him into IT. He said the money was too small for him. I guess it depends on what you're doing in trucking. He's hauling chemicals, and his contracts are very lucrative. We own two trucks.
I have my real estate business and working in IT remotely. I take my IT money to buy more real estate. Being a veteran, I got almost all my certifications for free through various programs and bootcamps. Best decision ever.
In the beginning it might be a paycut but in the long run it works out great especially for the family and physical health
I feel him being a truck driver myself. Only thing is the pay cut getting into IT at entry level but IT is much more lucrative in the long run. You should tell him to try getting into it and just drive on his off time until he gets the experience to make the same money as he was driving. I mean unless he loves driving then that’s different
Is it possible to work part-time as IT and do trucking?@polo4941
I make great money driving trucks. My only complaint after 9 years is that you miss out on so much time with family. The money is good though and you can save money.
exaclty@@grovedwayne390
I'm currently a truck drivers I'm studying cybersecurity I can't wait to leave trucking.
You made the right decision sir have a blessed year.
You got this bro!
What school are you attending?
Same here!
The help desk is a great way to start our your IT career imo. Taught me a lot of things that school doesn’t teach and how to deal with users. I am a people person so I had no trouble in that area with talking. Ticketing and troubleshooting is the heart of the help desk too.
Good stuff. My story is just about the same as your guest. I was driving trucks for 7 years and recently changed careers to the IT field. Was hard to do but got it done. Now Im a service desk analyst with 2 certs under my belt. Ready for the next position so I can learn more about the IT field.
@@Dahornett1 🔥🔥🔥
It seems that the grass isn't necessarily greener until we find our fit. Plenty of white collar guys who found their love in trucking and vice versa.
I’m a truck driver myself and about to transition into IT. I’m tired of this trucking shit lol it’s not worth it anymore. Gotta think long term
I’ve worked with some truckers on pivoting in the last. It’s not easy but it’s worth it
@@TechTualChatter man I’m already mentally preparing myself for the hard work but I’m willing to for my future. Appreciate the content, keep it up! 💯
@@polo4941 💪🏽💪🏽💪🏽
@@polo4941I’m struggling to decide if I want to go into Trucking or IT ? Any words of advice ?
@@HitNrun115 the biggest, most simple advice is just starting! Not saying the path itself will be easy but it seems like the biggest hurdle is just taking action. Ive been following any and everybody in the IT industry on all my social medias. Just google/RUclips some things in IT you’d be interested in because there are millions of things you can do. Look at some certifications for that lane that can help you just get your foot in the door and just start studying. I’ve honestly been procrastinating but I’ve been on LinkedIn and RUclips everyday reading/watching videos from different people in the field
I'm currently transitioning out the military and ACI reach out to me yesterday. I was gonna be stubborn and try to find another way to break into IT. But waking up this morning and seeing this video was clearly a sign, I'm gonna call them back!
I am looking to get into IT and was searching channels and ran across this one that is ironically in the DFW. I like in the area and makes that channel that much better for me. Thanks for all the info!
Thanks for checking out the channel.
Makes sure you check out the full video to see Lee's full story
I can relate to this. Was an owner op and built my company to 11 trucks. Money was good until the economy shifted with the new administration. Trucks went from averaging $8-$10k a week to barely making $5k a week. Then the diesel prices skyrocketed along with insurance rates. At that point trucks barely made enough to cover expenses. Ended up closing the company due to overhead. Currently in tech sales and working towards becoming a Sales Engineer. Started meeting people making $300-$500k a year remote and realized I was missing out. I rather make that money and invest into other passive sources. Definitely beats the stress of running a trucking company of that size. I believe the sweet spot for Trucking is 3-4 trucks. Things where going well at that level. After that you need to have some serious systems in place and be extremely picky with hiring. 1 driver will ruin everything!
Sheesh ! That’s a lot man but also a realistic breakdown of that industry
@TechTualChatter Most definitely! Last year was rough, but the adversity forced me to re-create myself and build a stronger foundation. Keep sharing this content bro! More people need to be exposed! A lot of our people have the ability to accomplish anything but we just lack the information!
I’m a Truck driver looking to getting into Cybersecurity
I’m going through ACI also. Same program too. Just got my ITIL cert. Working on the A+ will be done at the end of February.
👏🏽👏🏽👏🏽👏🏽
is helpdesk a trap or a stepping stone seems like its split down the middle anytime i hear someone coming from help desk
Depends on the helpdesk. Often times it’s a stepping stone based on what you get paid but skills you learn are invaluable for your career
Yeah, I thought about trucking, but all of that driving would make me fall asleep behind the wheel. I have to do work that challenges me. Otherwise, I'll get bored quickly.