These are one of the most popular models available currently for sure. Keep in mind that under the Dupray brand I am using their most basic affordable machine and it can easily do everything I show in these videos so there are more powerful choices depending on budget and how much you need to do with a Vapor Steamer and so consider your real-world needs. There are other brands with quality offerings too but at this price point the NEAT is very hard to match. As long as you stick with reputable brands you can compare features versus price and see IF this is the best one for you...I hope the videos I made help you out and good luck!
Steam really does work better.. I have a steam mop that can be used on carpet to “freshen” it up... and I noticed that it actually softens the carpet back up and lifts the pile. It removes oil from the carpet from us walking bare foot... and the steam makes the carpet smell better. It deodorized my carpet and rugs... all we use is distilled water.
You can also pre-treat your carpets with diluted shampoo, then use the mop pad to agitate and lift stains. As long as you didn’t over saturate the area, you can move on. Don’t really need an extractor unless the carpet is really bad. The mop heads come with the units. Or you can wrap a microfiber towel over an attachment like they did in the vid
My elderly mother has a small dog who uses the bathroom inside in the hallway carpet, it is super compacted with urine do you think this technique will work or should I try a stronger pre-spray? I will look for a spray that handles animal urine. I plan to do this about once a month. I just bought the same steamer. I enjoyed this video and you guys sharing your knowledge and expertise, thanks!
We have had some success with using this steam cleaner on light urine stains where it has been able to deal with the issue. We have some carpet cleaning friends who have used these successfully as well for this. One of them also has an extensive business dealing with pet mess issues and has ozone equipment, uses enzymes, quats, CLO2, and strong peroxide and he said the Dupray NEAT is what he prefers to use in his own home with his pets urine issues and that he removes it with just steam alone where the other products/methods have failed. So there is "anecdotal" evidence that you can simple "boil out" or vaporize urine if you do this right BUT... I never make claims regarding urine or odor problems and while I can usually remove the surface stains and I use peroxide-based cleaners to do this generally with or without steam, I again, do not make claims or offer any guarantees that any method will completely remove the stains, odors, or deal with the salts etc which almost guaranteed have penetrated the carpet, pad and subfloor! I recommend carpet and pad replacement after the subfloor has been fully cleaned and resealed as the best option...and that only IF pets will no longer be allowed into the space. Short of that you are dealing with too many possible sources of the problem returning. The following is a re-post from a FB group post I shred recently that goes DEEEP into the nature of what happens in these situations and why they can be so impossible to treat. It is lengthy but I hope will give you plenty of information you can use for your situation... "HYDROSCOPIC and HYDROPHILIC... Understanding WHY urine areas can be damp for extended periods or BECOME DAMP after long periods of being dry... "...The second source of odor is chemical odor that is present even when the bacteria have been killed. This explains the reason that more than sanitizing is necessary to neutralize odors from urine. Urine also presents additional odor problems when the relative humidity is high. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them. Dried urine is often easy to smell in the humid months because the salts attract the moisture, the moisture evaporates putting out a greater proportion of odorous ammonia gas. You must get rid of the urine salts in and under the carpet to get rid of the odor. That’s why cleaning existing urine spots WILL NOT remove any associated odor. In fact, it could INCREASE the odor in the air space for a temporary period of time..." ADDITIONAL... HEALTH RISKS Hygroscopic Stains - Pet urine deposits will actually absorb moisture from the air. If left alone long enough, those areas will likely breed mold spores. Over time, this will cause rotted areas to appear. Rental spotting machines typically only exacerbate the damage - keeping the pet stained areas too wet for too long. A professional cleaning is the only way to ensure that impurities like mold are completely removed. Bacteria Colonization - All it takes is one bacteria mother cell to start a colony growing. The moisture in these pet stains act as a nutrient source and encourage more bacteria to grow. Pretty soon, we’re dealing with a strong odour and bacteria that may cause illness. This is not something you want to use an over-the-counter spotting solution on. A professional disinfecting and deodorizing is the only way to know your rug remains in a healthy state. AESTHETIC DAMAGE Discoloration & Dye Damage - While pet urine is deposited in an acid state, as the stain dries, it becomes increasingly alkaline. This pH shift will often loosen the dye bonds in rug fibers. The yellow staining associated with pet damage sort of works like a dye as well, causing the permanent visible discoloration. The only way to fix this problem is with professional color/dye correction - a process that can take some time as it is as much an art as it is a science. The results are worth the wait! Fiber Damage - Moisture build-up from repeat pet damage can cause mold, mold can cause dry rot, dry rot can weaken fibers, and weak fibers can break. When the foundation yarns of a pet damaged rug begin to crack open, there is very little a professional cleaner can do to repair the damage. If the rug has sentimental value, perhaps an expert weaver can be called upon to remodel the rug or remove the affected areas and either patch or reweave them, but in most cases, the textile may be considered a total loss. If you find yourself in this situation, replacement may be the answer..." I hope this info helps you and you can try to treat this problem and see how it goes but as you can see if you read all this it is a pretty complicated process especially if the problem is ongoing. But good luck with it and I hope it at least helps!
I just found you channel a few days ago. Since then I’ve purchased an Oreck and now I’m debating on buying this steamer. Thank you for sharing theses videos.. Your videos give desk jockeys like me hope. One day I will work for my self. 🙌🏽
They are both affordable machines that can handle professional duties so I think they are wise investments because you can use the rest of your money for other things getting started. Keeping your overhead as low as possible really helps when starting out. All you need is the basics and you can start cleaning for friends, relatives, and neighbors and go from there as you get the word out about what you are doing. Good basic equipment will be a huge asset to you!
Awesome. Be aware that the steam coming from the tip won't feel hot a few inches away because it is a dry steam not wet (vapor) so these are "contact cleaners" and you need to be close to a surface or it will seem ineffective. This confuses a lot of people and they think their machine isn't functioning. Steam cleaners that use lower temperature steam are wetter but they can clean from a distance using scalding water spray and they will burn you from a distance but they leave surfaces wetter too and use up their water faster as well. Units even hotter than the NEAT are even dryer but they don't work as well on fabrics and soft surfaces so the NEAT is a good compromise for general cleaning. Become familiar with the descaling procedure in the manual and I have a video about this too as this is the only problem you are likely to have with these (or any steam cleaner) and scale can occur even if you use distilled water so make sure and always drain the tank after it cools and don't store the unit with water inside. These are simple units that heat with the boiler, have a limit switch to control the boiler coming on and shutting off and a hose the steam escapes through which is a mechanical valve so there isn't a lot to go wrong except for buildup of mineral deposits (scale) so they are very reliable and simple to maintain. With care you should get years of service from them and Dupray is good to deal with for help or accessories or returns if it comes to that...good luck!
I haven't tried it but it should. Be careful with some painted floors if they aren't sealed properly because it could remove paint if you hover too long and using the brushes with metal bristles can scratch some delicate surfaces. If you go briskly over the floors more than very slowly it is safer until you figure out what the floor can handle.
Just wait till dry and use a regular vacuum if you didn't vacuum before you steamed. The attached towel, or pad will absorb the majority of any dirt released into the steam so the carpets will be bright and clean when dry. Drying only takes a few minutes in normal conditions.
Check the rug for tags with instructions for cleaning. If you do try to clean it test in a small area first and see if the dye runs or bleeds. With delicate materials often steam is the best way to clean them but you have to move quickly so as not to overheat or saturate the material with hot water...if in doubt don't clean it!
Yes so the air can purge! Excellent point! Also if you lock the trigger open after you unplug during the cooldown period it helps speed the process...and leave it if you are refilling to continue. Just remember to unlock it to build up initial steam and pressure. I'm glad you mentioned this!
@Joe Wheeler GREAT VIDEO by the way! Thanks for sharing. May I ask what you guys used to pre-treat the carpet? Is there any particular amount of time you let it sit after spraying the carpets, prior to using the Neat steamer?
For that we used Fabuloso ar 4oz to a gallon of water. You can start cleaning with the steamer immediately or wait , it doesn't matter too much. And most often you don't even need to bother with a prespray but some stains may need treated. We use peroxide for organic stains and ammonia for colors and dingy areas. When you use a steamer you will smell things being released for example pet urine if present or the ammonia if you use that so be aware that the steam can be inhaled and maybe use a mask if it bothers you.
Truthfully an extractor wouldn't do much with this because it is a "vapor" or very dry steam. If this model had water injection to go along with the vapor steam then an extractor would be a good feature but not with a fairly dry system like this. An extractor would be virtually useless with the NEAT. The carpets feel dry to the touch immediately after you finish the room so dry-times are far less than with other methods with no need to extract anything. What you might be wanting to see is more of a "flushing" action which is a thing a lot of people would like but this method isn't about using high volumes of water but a few ounces to accomplish the cleaning...it is nice in that it takes so little water and often no cleaning chemicals at all so it is very "green" as a cleaning method. I understand what you mean here but to be honest this method doesn't rely on vacuums or water but dry steam so it just wouldn't apply here...but regular carpet shampoo machines will use the extractor tha so many people actually love to see and use. Thanks for watching!!!
@@JoeWheeler I came across your video because I am researching what to buy. I am in the beginning of this research and was still trying to learn about the difference in between steam only or these machines with vacuum and, as you say, water injection. I have worked with neither and have no hands on experience but I suspect the steam only to mainly move the dirt further into the fibre or when on tiles, move the dirt just around but not really away. I saw company self promotion videos of rather expensive machines with vacuum and water injection and water filter and UV light Desinfektion and heat and you can regulate it all. if it wasn't for the rediculously high price I would have been sold. Looking in the lower price range I found steam only and the neat and thus you. But again, I think I rather save a bit more first and then go for something with vacuum and water injection. And I agree, the part that I like best about steam is the prospect of not having to use products, and also the temperature. I got cats that occasionally drag in fleas that prove resistent to the treatment the cats get, and I just don't want to live in a house and sleep on a matress that has been sprayed with insecticide. I would prefer a deep clean at high temperature to eradicate those bastards. But if it makes the whole housekeeping process better in the result and maybe even faster, awesome.
In my experience what actually occurs is that the steam releases the dirt (stain) and it is captured in the steam so some of it is absorbed by the pad or cloth and some escapes in the air with the remaining steam. In any case the heat is sufficient (more than suffiencient) to make most any substance it encounters "inert" and basically kills it off so even if some things become airborne they are now basically harmless and you can't see them anymore even it they eventually "land" somewhere else as the steam cools and dissipates. There is a bit of trust involved in using this method but extraction also can leave plenty behind and introduces other issues when it leaves carpets etc with excessive moisture, so no method is 100% guaranteed to clean perfectly and not cause other issues. The problem with all of these is how to measure how effective they actually are, and if you can't effectively measure how much and how clean than you can't prove any argument objectvely. So it really can come down to using the method and equipment that makes you "feel" subjectively that it does the best job of cleaning, knowing that others may differ with you about how well that method works, whatever method that is. You use what seems best for you and let others judge for themselves if it is what they trust in. I have learned from years of experince though that the pricw of the equipmentt is no guarantee that it actually outcleans anything, it is just more or less expensive...in other words someone with $100,000 worth of equipment may not be able to outclean someone with $500 worth of equipment because other factors not related to the price of equipment are key factors, so you don't necessarily have to pay a lot to get a good clean. That being said IF you can afford a machine that steams, injects hot water, and sucks up the mess then that method should work fine but steam alone can also clean, but then again, so can water extraction or bonnet-cleaning methods. So pick the opne that appeals to you and you should be good to go. Thanks!
Just bought mine, which is why my comment is so late. Want to clean dog urine off my carpet. Which Fabulosa did you use, or recommend please? Tia Joy UK
We used lavender but we've used other scents as well. For urine you just need to use steam and hold the floor head in place long enough to vaporize the urine which you might smell as it is released. Also some hydrogen peroxide can help with urine too if you want to lightly soak the area and give it some time to activate before steaming the area. Good luck and enjoy all the things you can clean with your new Neat!
We use the cheapest ones we can find at Walmart but you can wash them and reuse them so really any microfiber rags will do. You can also use cheap cotton rags but they are hard to clean and reuse so we tend to throw them away when we have a nasty job where we know we won't want to try and save the rag. Get cheap ones you can toss for the really nasty jobs.
They clean differently, and both have strengths and weaknesses when compared. We do our commercial work, and our cleaning in the community with the Oreck because it cleans a little faster, and we don't have the time waiting to heat up, or the limited cleaning time that we have with the NEAT (about 50 minutes). What we've tried to show with the NEAT videos is that anyone considering a steam cleaner like the NEAT, should be aware that among all the things you can do with one, carpet and floor cleaning is a truly viable task. So many of the things people think a steamer would be perfect for, like cleaning really dirt ovens, and heavy gunk from grills, etc it actually does help a little, but not as much as they imagined. So we show that when it comes to carpet and floor cleaning, it actually does more than you might think. It's actually an exceptional tool for doing these things. For a professional, it has limitations, which we work with for the videos, but should be considered. If you can work with those limitations, you can clean professionally with a NEAT. Truly, the one thing it could use to be more viable would be to have the ability to be refilled while in use. If they add that feature in the future (and the price would go up some too I'm sure) it could be as useful as the Oreck. The Oreck still is a little faster, but the NEAT handles traffic lanes and other difficult things like red stains and gum as you clean that the Oreck can't deal with in the one process that it would be the better machine for some jobs. Since I have both and could use them on the same job if I wanted to, the NEAT is a great add-on. And when it comes to furniture cleaning the NEAT is much easier and faster than the other methods I use. If you have the means it's nice to have both!
Steam doesn't always show up on videos but it puts out plenty and is at 275 degrees so it is more than hot enough. A carpet glide would be nice but it works fine with a floor pad or terry towel but you need to use hair ties or bands to help hold the front edge down...a quick and easy fix.
Peroxide is for organic stains and to lighten carpets so using it ahead of steaming would be wasting it. When you prespray you can start cleaning as soon as you want to, no real need for much dwell time.
This is asked a lot and I now just paste this answer in because it has all the info... "I recommend this for a prespray/spotter (just use the label directions for carpet cleaning for mix ratios) Use the link and hit the button "See All Buying Options" to get the price... Betco, BET3360400EA, Green Earth Peroxide Cleaner PAID LINK amzn.to/3vEyTiP We have used a few different presprays in the past and this has been the best overall performer. It is "Climate Pledge Friendly" amd also "Eco-Logo Certified" and "Green Seal Approved" which are current safety ratings for use in sensitive areas with health concerns so you can use this almost everywhere that requires the highest level products (check up on what these ratings mean for you and your customers). I don't believe all things considered you can find a better product if you do careful research but one thing is that as with all peroxide based products they aren't recommended for wool so keep that one limit in mind. I hope this is useful to you!"... You may see this EXACT response elsewhere in comments but it is easier than retyping it all out each time I am asked this question and I hope answers it for you! Thanks for watching!
The NEAT has a trigger lock so you don't have to hold it down. Some models from Dupray don't offer this feature (like the Home model which is near the same price but runs at 293 degrees instead of the NEAT's 275 degrees but lacks the lock so you have to hold the trigger the whole time which some complain about...)
Joe Wheeler ohhh okay! Thank you. I’m also wondering what your experience is with the Neat on kind of fuzzy/hairy (I’m not sure really how to explain it) rugs? I have a rug that is thin, low “carpet” but it’s kind of a fuzzy material, not like carpet necessarily. Does the NEAT seem to clean that type of surface just as well? And, what type of vacuum do you find works BEST to make sure the prep part is done right so that the steam has a better chance at really cleaning?
On those carpets that are more like a "Felt" material you can clean them but just keep the floor head moving and don't stay too long in one place because the subfloor may not be able to take the heat and those carpets usually won't protect it for very long. Most vacuums with a brushroll will be fine for prevacuuming your carpets as long as they aren't equipped with overly stiff brushes that can damage the fiber or material. With more delicate carpets types you just need to be gentle and also if the carpets are wool (one sign is if they build up static in the winter and you would know if they do because when you walk on them with socks you get shocked a lot) avoid over-soaking and over applying heat because they can be damaged more easily than synthetic ones.
I use the Oreck far more than the others but they all work great. The Oreck is just the fastest for me and time is money so I tend to use it more. They are all excellent machines but each goes about what it does differently so you just have to choose the one you'd like to use and go with that one (or get a few different types of machine so you have options).
Fabuloso @ 8-16 oz per gallon water (this make a neutral pH ((7.0)) prespray so there won't be an issue with residue or resoiling. With the NEAT you usually don't need any prespray but we have it as part of the price we contract for this company so we use one anyway.
Thanks for this video guys. Honest review as others have said this is real dirty carpet. Also just subbed to your channel. Again thanks. Kerr from East Lothian, Scotland.
We have done whole houses with the NEAT. You are limited by having 50 minutes of run time before you have to stop and let it cool, then refill and reheat, so that can be a good half hour downtime. If you do need to stop, lock the trigger on while allowing to cool helps it do this faster and get you turned around a little quicker. Be sure and unlock the trigger while reheating so the pressure can build up. It works fine but be aware of the time limits and work accordingly.
I haven't used either of these, but that being said I have considered buying a second NEAT. With two units you have the ability to run one while the other is cooling off, and you have a second machine in case one breaks down. And at the current price, you can have two for around $300 (though the price may vary so that would depend). So you could buy a higher-end unit, or save money and have two (or even three so you can have another person cleaning at the same time), it's your choice but the NEAT has the goods to be used anyplace the other two you mentioned can be and is far and away the most affordable way to go, even with two or more of them in your arsenal...just an idea for you!
Will it take long for the carpet to dry up after steam cleaned? Did you change the yellow microfiber cloth in the middle of cleaning? Will the dirt carry into other area?
Carpets cleaned with this method are usually dry in minutes. You won't need to change out cloths or pads because they aren't actually scrubbing/absorbing in the traditional sense. They are like a net across a stream catching whatever goes through but allowing the water to pass. The cloth just picks up any debris or particles are in the steam like an airfilter in your AC system. Eventually they could clog to where they are keeping the steam from getting through, but in practice this takes a very long time. Also they retain the dirt and don't transfer it, probably because the heat attracts instead of repels. There is some science involved but you just use it because it happens to work though you may not understand it. I have flown in planes, for example, but I don't completely grasp the science of flying, but it just works (or it stops working and then that's a bad day). In other words, I can't explain it in too much detail, or get into the exact specifics, but I can tell you it works very well.
I've had people tell me it isn't. You lose the trigger-lock and people love that feature. The temp and pressure are only a slight advantage so unless you just need a specific feature the NEAT lacks it is probably the best bang for the buck.
@@JoeWheeler Thanks, I just ordered the Neat. Can't be worse than that Karcher I had where the valve fails and won't open even when empty with zero pressure, common problem with them from what I've read.
The steam penetrates the fibers and releases the dirt and stains which are then in suspension and absorbed partially by the cloth or pad. Since steam and vapor rise they can lift some particles with them and these can be captured.
We had a flat rate with this complex depending on how many rooms there were. We base it on the local going rate PLUS our much quicker drytimes and the fact we reomove stains others miss so we add on some for that. Never be the cheapest option and maybe be the most expensive one but if you find you do better work than the rest make a little more because you are worth it!
What's that first yellow machine called and it's use - was it water/ammonia to lift steams when the steam goes over? It looks like a pressure washer but I don't know what term to search or its exact name(coz most are electronic)? I want one for cleaning my 7 year old carpet this week but it can live in my car afterwards for washing the dog after walks😂 I happen to have the Neat already! Thank you for a great real life cleaning demo!
The only yellow item I saw was just a microfiber rag attached to the floor head that comes with the Neat. If that is what you are looking for you can use any light colored microfiber rags but check to make sure they don't "color bleed" first.
That's just an ordinary "Garden Sprayer" found at any hardware store. That one came from Home Depot and is a RoundUP brand. It is a few years old but you can find similar ones anywhere.
@@JoeWheeler thank you SO much! I was struggling because I need to order it abroad and didn't know how to translate it or where I would find one in-store when they open! I really appreciate you taking the time to reply! Have a lovely day! 😊
I usually don't need to because the cloth is only catching loosened debris, removing it from the steam. It doesn't release it back and you have to wash out the cloths to get the dirt out of them. Also, you aren't scrubbing but simply lightly touching the carpet and the steam does most of the work so the cloth when full just catches more debris because it is in the steam and will stick to anything soft and absorbent. It's different from actual bonnet style cleaning.
Not so far. I've not heard of that as an issue but I don't read the recent reviews on Amazon so maybe someone has had it happen. I've had no issues with mine but I expect that someday it will get old and will just quit turning on...I don't know when that would happen, hopefully years from now but I suspect it will happen eventually because there is so much going on in there that something has to fail at some point. But mine's over a year and a half old and still works the same as new so I'd say for the price they are very reliable.
We use the vinegar and water treatment about every twenty hours. If you can afford to buy and use distilled water it may be better for you if your water is that hard. You can treat it more often I suppose if you are concerned but about twenty hours is their recommendation.
I recently brought this steamer machine gets delivered tomorrow I been using another steamer machine for years but I finds not many steamer have higher enough temperature and thats very important its not just about using it to clean ar your home
We just use Fabuloso most of the time because it has a neutral pH (7.0) and won't leave a residue. Ammonia can be used on dark spots. Keep in mind that steam will vaporize anything it comes in contact with whether it was there when you started already or it's something you applied. When vaporized you will be exposed to these substances and can inhale them or have them end up on you, so be careful when using a steamer on any cleaning job.
Yeah ive used carpet cleaners all that not impressed. Now ive been using steam cleaning for my carpets and love the out come but i got a strange cleaner SimbR
This was Fabuloso @ 8oz per gallon of water. You don't generally need a prespray with steam cleaners, but we have it as part of the charge so we used it.
I must have got a faulty one because right out of the box it was leaking A LOT. Also I feel like I would only get 20 min of clean time because all the water was leaking out the bottom.
Just return it for another one or contact Dupray and use the warranty. Any product can have some examples that are absolutely perfect, and other examples that just have something wrong with them. I would just get this one replaced or fixed and not give up on the NEAT because it is actually a very nice machine, you just got a problem unit. I'm sorry to hear you had a bad initial experience but it happens once in awhile, but luckily Amazon has return policies and Dupray has a warranty so you should be fine. Good luck Vanessa!
Thanks 4 the bands trick cos clothes don't stay on well on steamer yeah I use micro clothes very good come up clean from washing machine on hot wash come up brand new
Use the same setup as for carpet but remove the two extension poles. You can also use the triangle head that comes with the NEAT if you want. It's super easy to clean furniture and mattresses/bedding.
What about the $2000 Dupray Hill Injection? It's 2 bar higher, 50° hotter steam and can inject your chemical directly. A high initial investment, but accelerates the job tremendously.
A nice machine but compared to the $150 NEAT it's a little more than most people will want to invest. But for those who can afford it I think it's a great idea. I sell the Dupray Hill in my store (PAID LINK) amzn.to/2TPoBKX
I have lots of other Steam Cleaners in my Amazon store you might like to see just for comparison too and here's a link to find it...www.amazon.com/ideas/amzn1.account.AGPZFEPMOH3YFI6EURI4SIYBQ5SQ/354QGS132235T?ref=idea_lv_lole_&type=explore
Yes. Dupray has a video showing cleaning shag rugs ruclips.net/video/tGt0sLcUHAk/видео.html and they also have one for delicate rugs ruclips.net/video/Kof7c4MVefE/видео.html so these videos may help give you some useful tips. Unless you have a very delicate rug (look for a label and see if it can be water cleaned, and if it has a warning about heat being used) you should be okay. The NEAT and other higher temperature steamers produce a vapor (dry stream) and won't soak the rug. Lower temp steamers will produce a wetter steam and may get the rug overly damp, but either way you may want to aim a fan at the rug to speed drying. Don't leave the steam head in one spot too long, but keep moving at a moderate pace to prevent overdoing it. The backing of the rug may be delicate (jute or similar) so use care when cleaning and you should be fine.
We usually fill ours as full as we can get it to maximise cleaning time. The only time it puts out hot water instead of steam is if it has been sitting idle for a few minutes and the steam in the hose has cooled a little. For a second it may put out a little water, but simply aim it into a bucket or a sink and squeeze the trigger and it clears quickly and you have steam again. It happens with 40 oz too but less so. It's something all steamers do unless you spend the money for one with a solenoid in it which keeps the hose empty till you squeeze the trigger, so the steam is kept in the boiler until you need it, and those types generally don't have the spewing problem.
Hey fellas my name is Arnell Pugh and I own Pugh's Professional Carpet Cleaning in VA....VLM with 175 only...how do I go about getting apartment contracts...I want to do apartments in my area but not sure where to start.
Hi Arnell. I think my brother has been watching some of your videos because he knows who you are. Apartments can be good, or bad, depending on the manager. If they are only interested in a cheap deal you don't want to waste your time. You'll have lot's of trouble with them, and they'll never like your work, and you can't please them at all, so skip them. Most of them always have carpet cleaners coming by and trying to get work so they don't want to waste time with you. It's tough to get your feet in the door. Ask them if they have a happy with their current cleaner. If they are than leave a card and let them know if they ever need a backup cleaner, to keep you in mind. If they aren't set on the current person, offer to give them a discounted cleaning if they want to give you a trial. If they have a unit needing cleaned immediately, offer to do it on the spot (be prepared), and offer them a deal. If they like your work, negotiate a price where they think they are getting a big discount. Be sure and get details like who does the vacuuming, and are spots extra and things like that dealt with up front. Also, decide if you need 24 hours notice, or if you can show up that quickly (because they often call the day someone is moving in and need it done with no notice). Give them a good deal, but be fair to yourself, because you have to live up to your end. Most of them want people who can handle floods, and repairs, so if you can great, if you can't make sure they understand that. The bad part with apartments, is the last minute calls, and the slow pay times waiting to get paid, and they usually have the dirtiest carpets you'll do, so they don't pay as well for the work as regular customers, but you get steadier work. It can be frustrating getting them, and frustrating doing them, but putting your name out there with them, and visiting with the managers and being persistent is your best bet. And when you do a few of them you may decide you don't like working for them anyway, so don't focus too much on it. Good luck!
I suppose you mean you subscribe to Arnells channel. You've been subscribed to me for a long time. Jay has seen some of his videos but I haven't yet. I'll check them out this weekend.
I think they paid them $30-$50 depending on the size unit. And they had to provide all their own cleaning chemicals and other supplies. They had a lot of trouble keeping people.
This town is full of 16 hour days. I had a job here where you worked 15 hrs and got paid for 8 because they didn't want to pay OT and they got away with it because people were so desperate for jobs. I only did it a couple of years and got back into self-employment finally again. Most local motels (and I think this is nationally too) pay $3-4 per room to housekeepers so they make very little and get rushed to do their jobs too. Cleaning up peoples messes doesn't always pay very well.
@@JoeWheeler 30-50 per apt plus cost of supplies and gas 😂 wow that's ridiculous. I've been in the cleaning business for over 20 years and can't believe how cheap some people can be and you get what you pay for is always my motto . No wonder no one wants the job cleaning it is very physical hard work on your whole body and wear and tear. Also your lungs can also be damaged over time when inhaleing chemical cleaners. Looks like you guys do a good job and I enjoyed watching
I would say it depends on what type of stains you need to remove and whether you want to vaporize everything in the carpet or to flush and remove it. They both work, but do it from a different approach so they aren't interchangeable (the same thing) and you have to evaluate which would be better for your situation.
Thank you so much for the hair tie idea to keep the cloths/pads on. That's the ticket, it works like a charm
I'm glad it helped you! We try to explin it to people but they really need to see it to understand it.
Really appreciate you guys , thank you so much
I'm glad if these please you!
I came across your video. Never heard of this steam cleaner. I will be checking into this cleaner. Thank you
These are one of the most popular models available currently for sure. Keep in mind that under the Dupray brand I am using their most basic affordable machine and it can easily do everything I show in these videos so there are more powerful choices depending on budget and how much you need to do with a Vapor Steamer and so consider your real-world needs. There are other brands with quality offerings too but at this price point the NEAT is very hard to match. As long as you stick with reputable brands you can compare features versus price and see IF this is the best one for you...I hope the videos I made help you out and good luck!
Steam really does work better.. I have a steam mop that can be used on carpet to “freshen” it up... and I noticed that it actually softens the carpet back up and lifts the pile. It removes oil from the carpet from us walking bare foot... and the steam makes the carpet smell better. It deodorized my carpet and rugs... all we use is distilled water.
CurlyGirl90 I’m moving out of my apartment next month. Do you just attach a microfiber towel?
What kind of steam mop do you use for your carpet cause I would like to use one on mines?
You can also pre-treat your carpets with diluted shampoo, then use the mop pad to agitate and lift stains.
As long as you didn’t over saturate the area, you can move on.
Don’t really need an extractor unless the carpet is really bad.
The mop heads come with the units. Or you can wrap a microfiber towel over an attachment like they did in the vid
My elderly mother has a small dog who uses the bathroom inside in the hallway carpet, it is super compacted with urine do you think this technique will work or should I try a stronger pre-spray? I will look for a spray that handles animal urine. I plan to do this about once a month. I just bought the same steamer. I enjoyed this video and you guys sharing your knowledge and expertise, thanks!
We have had some success with using this steam cleaner on light urine stains where it has been able to deal with the issue. We have some carpet cleaning friends who have used these successfully as well for this. One of them also has an extensive business dealing with pet mess issues and has ozone equipment, uses enzymes, quats, CLO2, and strong peroxide and he said the Dupray NEAT is what he prefers to use in his own home with his pets urine issues and that he removes it with just steam alone where the other products/methods have failed. So there is "anecdotal" evidence that you can simple "boil out" or vaporize urine if you do this right BUT...
I never make claims regarding urine or odor problems and while I can usually remove the surface stains and I use peroxide-based cleaners to do this generally with or without steam, I again, do not make claims or offer any guarantees that any method will completely remove the stains, odors, or deal with the salts etc which almost guaranteed have penetrated the carpet, pad and subfloor!
I recommend carpet and pad replacement after the subfloor has been fully cleaned and resealed as the best option...and that only IF pets will no longer be allowed into the space. Short of that you are dealing with too many possible sources of the problem returning.
The following is a re-post from a FB group post I shred recently that goes DEEEP into the nature of what happens in these situations and why they can be so impossible to treat.
It is lengthy but I hope will give you plenty of information you can use for your situation...
"HYDROSCOPIC and HYDROPHILIC...
Understanding WHY urine areas can be damp for extended periods or BECOME DAMP after long periods of being dry...
"...The second source of odor is chemical odor that is present even when the bacteria have been killed. This explains the reason that more than sanitizing is necessary to neutralize odors from urine. Urine also presents additional odor problems when the relative humidity is high. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them. Dried urine is often easy to smell in the humid months because the salts attract the moisture, the moisture evaporates putting out a greater proportion of odorous ammonia gas. You must get rid of the urine salts in and under the carpet to get rid of the odor. That’s why cleaning existing urine spots WILL NOT remove any associated odor. In fact, it could INCREASE the odor in the air space for a temporary period of time..."
ADDITIONAL...
HEALTH RISKS
Hygroscopic Stains - Pet urine deposits will actually absorb moisture from the air. If left alone long enough, those areas will likely breed mold spores. Over time, this will cause rotted areas to appear. Rental spotting machines typically only exacerbate the damage - keeping the pet stained areas too wet for too long. A professional cleaning is the only way to ensure that impurities like mold are completely removed.
Bacteria Colonization - All it takes is one bacteria mother cell to start a colony growing. The moisture in these pet stains act as a nutrient source and encourage more bacteria to grow. Pretty soon, we’re dealing with a strong odour and bacteria that may cause illness. This is not something you want to use an over-the-counter spotting solution on. A professional disinfecting and deodorizing is the only way to know your rug remains in a healthy state.
AESTHETIC DAMAGE
Discoloration & Dye Damage - While pet urine is deposited in an acid state, as the stain dries, it becomes increasingly alkaline. This pH shift will often loosen the dye bonds in rug fibers. The yellow staining associated with pet damage sort of works like a dye as well, causing the permanent visible discoloration. The only way to fix this problem is with professional color/dye correction - a process that can take some time as it is as much an art as it is a science. The results are worth the wait!
Fiber Damage - Moisture build-up from repeat pet damage can cause mold, mold can cause dry rot, dry rot can weaken fibers, and weak fibers can break. When the foundation yarns of a pet damaged rug begin to crack open, there is very little a professional cleaner can do to repair the damage. If the rug has sentimental value, perhaps an expert weaver can be called upon to remodel the rug or remove the affected areas and either patch or reweave them, but in most cases, the textile may be considered a total loss. If you find yourself in this situation, replacement may be the answer..."
I hope this info helps you and you can try to treat this problem and see how it goes but as you can see if you read all this it is a pretty complicated process especially if the problem is ongoing.
But good luck with it and I hope it at least helps!
This was both very helpful and hilarious, thank you
I just found you channel a few days ago. Since then I’ve purchased an Oreck and now I’m debating on buying this steamer. Thank you for sharing theses videos.. Your videos give desk jockeys like me hope. One day I will work for my self. 🙌🏽
They are both affordable machines that can handle professional duties so I think they are wise investments because you can use the rest of your money for other things getting started. Keeping your overhead as low as possible really helps when starting out. All you need is the basics and you can start cleaning for friends, relatives, and neighbors and go from there as you get the word out about what you are doing. Good basic equipment will be a huge asset to you!
I finally got one.... coming from Amazon in the morning
Awesome. Be aware that the steam coming from the tip won't feel hot a few inches away because it is a dry steam not wet (vapor) so these are "contact cleaners" and you need to be close to a surface or it will seem ineffective. This confuses a lot of people and they think their machine isn't functioning.
Steam cleaners that use lower temperature steam are wetter but they can clean from a distance using scalding water spray and they will burn you from a distance but they leave surfaces wetter too and use up their water faster as well.
Units even hotter than the NEAT are even dryer but they don't work as well on fabrics and soft surfaces so the NEAT is a good compromise for general cleaning.
Become familiar with the descaling procedure in the manual and I have a video about this too as this is the only problem you are likely to have with these (or any steam cleaner) and scale can occur even if you use distilled water so make sure and always drain the tank after it cools and don't store the unit with water inside.
These are simple units that heat with the boiler, have a limit switch to control the boiler coming on and shutting off and a hose the steam escapes through which is a mechanical valve so there isn't a lot to go wrong except for buildup of mineral deposits (scale) so they are very reliable and simple to maintain.
With care you should get years of service from them and Dupray is good to deal with for help or accessories or returns if it comes to that...good luck!
Does it work good on concrete floors that are finished
I haven't tried it but it should. Be careful with some painted floors if they aren't sealed properly because it could remove paint if you hover too long and using the brushes with metal bristles can scratch some delicate surfaces. If you go briskly over the floors more than very slowly it is safer until you figure out what the floor can handle.
Thanks once it gets here I'll get back on here cuz I have more questions
Where did you get the pre spray container (what brand)….just got my steamer hope it works ok
We have carpet & linoleum. Will try and report back.
Home Depot sold them under the Roundup brand name but that was a few years ago so I'm not sure if they sell the exact same one anymore.
Would I need to use a shop vac to extract the dirt and left over moisture?
Or can I let it air dry and go over the carpet with a regular vacuum?
Just wait till dry and use a regular vacuum if you didn't vacuum before you steamed. The attached towel, or pad will absorb the majority of any dirt released into the steam so the carpets will be bright and clean when dry. Drying only takes a few minutes in normal conditions.
@@JoeWheeler Thank you so much for this information!
I have a Neat. I also have a Persian carpet & am not sure if Neat would damage the Persian carpet. Any advice? Thanks
Check the rug for tags with instructions for cleaning. If you do try to clean it test in a small area first and see if the dye runs or bleeds. With delicate materials often steam is the best way to clean them but you have to move quickly so as not to overheat or saturate the material with hot water...if in doubt don't clean it!
I’d recommend holding trigger for steam cleaner too open that valve for faster filling up of water
Yes so the air can purge! Excellent point! Also if you lock the trigger open after you unplug during the cooldown period it helps speed the process...and leave it if you are refilling to continue. Just remember to unlock it to build up initial steam and pressure. I'm glad you mentioned this!
@Joe Wheeler GREAT VIDEO by the way! Thanks for sharing. May I ask what you guys used to pre-treat the carpet? Is there any particular amount of time you let it sit after spraying the carpets, prior to using the Neat steamer?
For that we used Fabuloso ar 4oz to a gallon of water. You can start cleaning with the steamer immediately or wait , it doesn't matter too much. And most often you don't even need to bother with a prespray but some stains may need treated. We use peroxide for organic stains and ammonia for colors and dingy areas. When you use a steamer you will smell things being released for example pet urine if present or the ammonia if you use that so be aware that the steam can be inhaled and maybe use a mask if it bothers you.
I've been wondering how steam cleaners clean carpets work without a vacuum to extract, thank for making this video
Happy to help!
I wondered about the same and I am still not sold on vapor without the extractor vacuum.
Truthfully an extractor wouldn't do much with this because it is a "vapor" or very dry steam. If this model had water injection to go along with the vapor steam then an extractor would be a good feature but not with a fairly dry system like this. An extractor would be virtually useless with the NEAT. The carpets feel dry to the touch immediately after you finish the room so dry-times are far less than with other methods with no need to extract anything. What you might be wanting to see is more of a "flushing" action which is a thing a lot of people would like but this method isn't about using high volumes of water but a few ounces to accomplish the cleaning...it is nice in that it takes so little water and often no cleaning chemicals at all so it is very "green" as a cleaning method. I understand what you mean here but to be honest this method doesn't rely on vacuums or water but dry steam so it just wouldn't apply here...but regular carpet shampoo machines will use the extractor tha so many people actually love to see and use. Thanks for watching!!!
@@JoeWheeler I came across your video because I am researching what to buy. I am in the beginning of this research and was still trying to learn about the difference in between steam only or these machines with vacuum and, as you say, water injection. I have worked with neither and have no hands on experience but I suspect the steam only to mainly move the dirt further into the fibre or when on tiles, move the dirt just around but not really away. I saw company self promotion videos of rather expensive machines with vacuum and water injection and water filter and UV light Desinfektion and heat and you can regulate it all. if it wasn't for the rediculously high price I would have been sold. Looking in the lower price range I found steam only and the neat and thus you. But again, I think I rather save a bit more first and then go for something with vacuum and water injection. And I agree, the part that I like best about steam is the prospect of not having to use products, and also the temperature. I got cats that occasionally drag in fleas that prove resistent to the treatment the cats get, and I just don't want to live in a house and sleep on a matress that has been sprayed with insecticide. I would prefer a deep clean at high temperature to eradicate those bastards. But if it makes the whole housekeeping process better in the result and maybe even faster, awesome.
In my experience what actually occurs is that the steam releases the dirt (stain) and it is captured in the steam so some of it is absorbed by the pad or cloth and some escapes in the air with the remaining steam. In any case the heat is sufficient (more than suffiencient) to make most any substance it encounters "inert" and basically kills it off so even if some things become airborne they are now basically harmless and you can't see them anymore even it they eventually "land" somewhere else as the steam cools and dissipates. There is a bit of trust involved in using this method but extraction also can leave plenty behind and introduces other issues when it leaves carpets etc with excessive moisture, so no method is 100% guaranteed to clean perfectly and not cause other issues. The problem with all of these is how to measure how effective they actually are, and if you can't effectively measure how much and how clean than you can't prove any argument objectvely. So it really can come down to using the method and equipment that makes you "feel" subjectively that it does the best job of cleaning, knowing that others may differ with you about how well that method works, whatever method that is. You use what seems best for you and let others judge for themselves if it is what they trust in. I have learned from years of experince though that the pricw of the equipmentt is no guarantee that it actually outcleans anything, it is just more or less expensive...in other words someone with $100,000 worth of equipment may not be able to outclean someone with $500 worth of equipment because other factors not related to the price of equipment are key factors, so you don't necessarily have to pay a lot to get a good clean. That being said IF you can afford a machine that steams, injects hot water, and sucks up the mess then that method should work fine but steam alone can also clean, but then again, so can water extraction or bonnet-cleaning methods. So pick the opne that appeals to you and you should be good to go. Thanks!
The finishing touch would be a nice vaccum before the steam and after.... good work guys, I am a steam fan too.
Just bought mine, which is why my comment is so late. Want to clean dog urine off my carpet. Which Fabulosa did you use, or recommend please? Tia Joy UK
We used lavender but we've used other scents as well. For urine you just need to use steam and hold the floor head in place long enough to vaporize the urine which you might smell as it is released. Also some hydrogen peroxide can help with urine too if you want to lightly soak the area and give it some time to activate before steaming the area. Good luck and enjoy all the things you can clean with your new Neat!
what temperature does it get up to?
275 degrees!
What kind of microfiber rag
We use the cheapest ones we can find at Walmart but you can wash them and reuse them so really any microfiber rags will do. You can also use cheap cotton rags but they are hard to clean and reuse so we tend to throw them away when we have a nasty job where we know we won't want to try and save the rag. Get cheap ones you can toss for the really nasty jobs.
Does anyone know the name of the yellow sponge attachment they are talking about?
That is a yellow microfiber hand towel sold at Walmart in the automotive section in a three-pack for a couple of bucks.
What do you guys think cleans carpets better? This or the oreck orbiter with the bonnet?
They clean differently, and both have strengths and weaknesses when compared. We do our commercial work, and our cleaning in the community with the Oreck because it cleans a little faster, and we don't have the time waiting to heat up, or the limited cleaning time that we have with the NEAT (about 50 minutes).
What we've tried to show with the NEAT videos is that anyone considering a steam cleaner like the NEAT, should be aware that among all the things you can do with one, carpet and floor cleaning is a truly viable task.
So many of the things people think a steamer would be perfect for, like cleaning really dirt ovens, and heavy gunk from grills, etc it actually does help a little, but not as much as they imagined. So we show that when it comes to carpet and floor cleaning, it actually does more than you might think. It's actually an exceptional tool for doing these things.
For a professional, it has limitations, which we work with for the videos, but should be considered. If you can work with those limitations, you can clean professionally with a NEAT. Truly, the one thing it could use to be more viable would be to have the ability to be refilled while in use. If they add that feature in the future (and the price would go up some too I'm sure) it could be as useful as the Oreck. The Oreck still is a little faster, but the NEAT handles traffic lanes and other difficult things like red stains and gum as you clean that the Oreck can't deal with in the one process that it would be the better machine for some jobs.
Since I have both and could use them on the same job if I wanted to, the NEAT is a great add-on. And when it comes to furniture cleaning the NEAT is much easier and faster than the other methods I use. If you have the means it's nice to have both!
Joe Wheeler thanks for explaining it to me 😊
Thanks for sharing your experience!
Dupray needs to add a carpet glider, I may order one for my fleas in my carpet. I don't see steam I need over 200 degress for fleas. HELP!
Steam doesn't always show up on videos but it puts out plenty and is at 275 degrees so it is more than hot enough. A carpet glide would be nice but it works fine with a floor pad or terry towel but you need to use hair ties or bands to help hold the front edge down...a quick and easy fix.
Hey Joe,
Will H2O2 (peroxide) work for your prespray. Also how long do you wait after prespray (home not commercial)? Thanks for the video!
Peroxide is for organic stains and to lighten carpets so using it ahead of steaming would be wasting it. When you prespray you can start cleaning as soon as you want to, no real need for much dwell time.
@@JoeWheeler where can I buy the pre-spray please?
This is asked a lot and I now just paste this answer in because it has all the info... "I recommend this for a prespray/spotter (just use the label directions for carpet cleaning for mix ratios) Use the link and hit the button "See All Buying Options" to get the price...
Betco, BET3360400EA, Green Earth Peroxide Cleaner PAID LINK amzn.to/3vEyTiP
We have used a few different presprays in the past and this has been the best overall performer. It is "Climate Pledge Friendly" amd also "Eco-Logo Certified" and "Green Seal Approved" which are current safety ratings for use in sensitive areas with health concerns so you can use this almost everywhere that requires the highest level products (check up on what these ratings mean for you and your customers).
I don't believe all things considered you can find a better product if you do careful research but one thing is that as with all peroxide based products they aren't recommended for wool so keep that one limit in mind.
I hope this is useful to you!"...
You may see this EXACT response elsewhere in comments but it is easier than retyping it all out each time I am asked this question and I hope answers it for you! Thanks for watching!
I'll be darn. I'll have to try it out. Thanks gentlemen
So do you hold the trigger down the whole time you’re cleaner or do you pump it?
The NEAT has a trigger lock so you don't have to hold it down. Some models from Dupray don't offer this feature (like the Home model which is near the same price but runs at 293 degrees instead of the NEAT's 275 degrees but lacks the lock so you have to hold the trigger the whole time which some complain about...)
Joe Wheeler ohhh okay! Thank you. I’m also wondering what your experience is with the Neat on kind of fuzzy/hairy (I’m not sure really how to explain it) rugs? I have a rug that is thin, low “carpet” but it’s kind of a fuzzy material, not like carpet necessarily. Does the NEAT seem to clean that type of surface just as well?
And, what type of vacuum do you find works BEST to make sure the prep part is done right so that the steam has a better chance at really cleaning?
On those carpets that are more like a "Felt" material you can clean them but just keep the floor head moving and don't stay too long in one place because the subfloor may not be able to take the heat and those carpets usually won't protect it for very long.
Most vacuums with a brushroll will be fine for prevacuuming your carpets as long as they aren't equipped with overly stiff brushes that can damage the fiber or material.
With more delicate carpets types you just need to be gentle and also if the carpets are wool (one sign is if they build up static in the winter and you would know if they do because when you walk on them with socks you get shocked a lot) avoid over-soaking and over applying heat because they can be damaged more easily than synthetic ones.
Great video as allwase. What is the best carpet cleaning machine ye use
I use the Oreck far more than the others but they all work great. The Oreck is just the fastest for me and time is money so I tend to use it more. They are all excellent machines but each goes about what it does differently so you just have to choose the one you'd like to use and go with that one (or get a few different types of machine so you have options).
@@JoeWheeler 👍
What do you use for pre spray?
Fabuloso @ 8-16 oz per gallon water (this make a neutral pH ((7.0)) prespray so there won't be an issue with residue or resoiling. With the NEAT you usually don't need any prespray but we have it as part of the price we contract for this company so we use one anyway.
@@JoeWheeler thanks
Thanks for this video guys. Honest review as others have said this is real dirty carpet. Also just subbed to your channel. Again thanks. Kerr from East Lothian, Scotland.
Thanks for the sub!
Thanks guys 4 info
Would you clean a whole house for a customer with the neat Steemer? A 4 bedroom 2000 square ft home with 90 percent carpet including stairs?
We have done whole houses with the NEAT. You are limited by having 50 minutes of run time before you have to stop and let it cool, then refill and reheat, so that can be a good half hour downtime. If you do need to stop, lock the trigger on while allowing to cool helps it do this faster and get you turned around a little quicker. Be sure and unlock the trigger while reheating so the pressure can build up. It works fine but be aware of the time limits and work accordingly.
Joe Wheeler what do you think about the Dupray Tosca Steam Cleaner? it’s more expensive but it last longer 90 min.
Or the one plus Dupri with no downtime
I haven't used either of these, but that being said I have considered buying a second NEAT. With two units you have the ability to run one while the other is cooling off, and you have a second machine in case one breaks down. And at the current price, you can have two for around $300 (though the price may vary so that would depend). So you could buy a higher-end unit, or save money and have two (or even three so you can have another person cleaning at the same time), it's your choice but the NEAT has the goods to be used anyplace the other two you mentioned can be and is far and away the most affordable way to go, even with two or more of them in your arsenal...just an idea for you!
Joe Wheeler great point thanks for that advice
Will it take long for the carpet to dry up after steam cleaned? Did you change the yellow microfiber cloth in the middle of cleaning? Will the dirt carry into other area?
Carpets cleaned with this method are usually dry in minutes. You won't need to change out cloths or pads because they aren't actually scrubbing/absorbing in the traditional sense. They are like a net across a stream catching whatever goes through but allowing the water to pass. The cloth just picks up any debris or particles are in the steam like an airfilter in your AC system. Eventually they could clog to where they are keeping the steam from getting through, but in practice this takes a very long time. Also they retain the dirt and don't transfer it, probably because the heat attracts instead of repels. There is some science involved but you just use it because it happens to work though you may not understand it. I have flown in planes, for example, but I don't completely grasp the science of flying, but it just works (or it stops working and then that's a bad day). In other words, I can't explain it in too much detail, or get into the exact specifics, but I can tell you it works very well.
Any idea if these can be descaled (for those of us who live in hard water areas?)
They tell you how to do it in the manual using vinegar and water.
they recommend distilled water.
Is the their home steam cleaner worth the extra money?
I've had people tell me it isn't. You lose the trigger-lock and people love that feature. The temp and pressure are only a slight advantage so unless you just need a specific feature the NEAT lacks it is probably the best bang for the buck.
@@JoeWheeler Thanks, I just ordered the Neat. Can't be worse than that Karcher I had where the valve fails and won't open even when empty with zero pressure, common problem with them from what I've read.
Does the floor attachment contain bristles for scrubbing?
No it wouldn't move if it had brushes and using a pad or a cloth gives it some agitation so you don't need a brush.
@@JoeWheeler so the cloth will agitate deep stains?
The steam penetrates the fibers and releases the dirt and stains which are then in suspension and absorbed partially by the cloth or pad. Since steam and vapor rise they can lift some particles with them and these can be captured.
@@JoeWheeler sounds good thanks!
how much yall charge?
We had a flat rate with this complex depending on how many rooms there were. We base it on the local going rate PLUS our much quicker drytimes and the fact we reomove stains others miss so we add on some for that. Never be the cheapest option and maybe be the most expensive one but if you find you do better work than the rest make a little more because you are worth it!
What's that first yellow machine called and it's use - was it water/ammonia to lift steams when the steam goes over? It looks like a pressure washer but I don't know what term to search or its exact name(coz most are electronic)? I want one for cleaning my 7 year old carpet this week but it can live in my car afterwards for washing the dog after walks😂 I happen to have the Neat already! Thank you for a great real life cleaning demo!
The only yellow item I saw was just a microfiber rag attached to the floor head that comes with the Neat. If that is what you are looking for you can use any light colored microfiber rags but check to make sure they don't "color bleed" first.
@@JoeWheeler it's the pressured spraying device at 1.25 :)
That's just an ordinary "Garden Sprayer" found at any hardware store. That one came from Home Depot and is a RoundUP brand. It is a few years old but you can find similar ones anywhere.
@@JoeWheeler thank you SO much! I was struggling because I need to order it abroad and didn't know how to translate it or where I would find one in-store when they open! I really appreciate you taking the time to reply! Have a lovely day! 😊
Do you ever change the microfiber cloths during one cleaning job? It would seem like you are just cleaning with a dirty pad if not!
I usually don't need to because the cloth is only catching loosened debris, removing it from the steam. It doesn't release it back and you have to wash out the cloths to get the dirt out of them. Also, you aren't scrubbing but simply lightly touching the carpet and the steam does most of the work so the cloth when full just catches more debris because it is in the steam and will stick to anything soft and absorbent. It's different from actual bonnet style cleaning.
Hey has it ever got stuck on the green button
Not so far. I've not heard of that as an issue but I don't read the recent reviews on Amazon so maybe someone has had it happen. I've had no issues with mine but I expect that someday it will get old and will just quit turning on...I don't know when that would happen, hopefully years from now but I suspect it will happen eventually because there is so much going on in there that something has to fail at some point. But mine's over a year and a half old and still works the same as new so I'd say for the price they are very reliable.
Joe Wheeler how often do u have to clean yours? Cuz here in GA we have really hard water
We use the vinegar and water treatment about every twenty hours. If you can afford to buy and use distilled water it may be better for you if your water is that hard. You can treat it more often I suppose if you are concerned but about twenty hours is their recommendation.
I recently brought this steamer machine gets delivered tomorrow I been using another steamer machine for years but I finds not many steamer have higher enough temperature and thats very important its not just about using it to clean ar your home
What is the best pre spray to use with a steamer
We just use Fabuloso most of the time because it has a neutral pH (7.0) and won't leave a residue. Ammonia can be used on dark spots. Keep in mind that steam will vaporize anything it comes in contact with whether it was there when you started already or it's something you applied. When vaporized you will be exposed to these substances and can inhale them or have them end up on you, so be careful when using a steamer on any cleaning job.
Yeah ive used carpet cleaners all that not impressed. Now ive been using steam cleaning for my carpets and love the out come but i got a strange cleaner SimbR
@@JoeWheeler Do you use the ammonia separately or is it mixed with the Fabuloso?
Hi everyone, what tipe of solution did you use?
This was Fabuloso @ 8oz per gallon of water. You don't generally need a prespray with steam cleaners, but we have it as part of the charge so we used it.
@@JoeWheeler nothing Like fabuloso, am i right?!?
I must have got a faulty one because right out of the box it was leaking A LOT. Also I feel like I would only get 20 min of clean time because all the water was leaking out the bottom.
Just return it for another one or contact Dupray and use the warranty. Any product can have some examples that are absolutely perfect, and other examples that just have something wrong with them. I would just get this one replaced or fixed and not give up on the NEAT because it is actually a very nice machine, you just got a problem unit. I'm sorry to hear you had a bad initial experience but it happens once in awhile, but luckily Amazon has return policies and Dupray has a warranty so you should be fine. Good luck Vanessa!
I always wondered what you used as a pre-spray
My Green Nest what did they use?
Great job. 👍
When using steamer how long does it take dor carpets to dry?once uve ckeaned the carpets?
Less than 15 minutes in most cases, often under 5.
Im getting dupray one soon
Thanks 4 the bands trick cos clothes don't stay on well on steamer yeah I use micro clothes very good come up clean from washing machine on hot wash come up brand new
do you have to use a pre-spray or is it only used here for efficiency?
You do not need a prespray at all. We have one as part of our pricing so we include it but you don't need to bother with one.
@@JoeWheeler Okay, thanks a lot!
I thought it was Ricky from trailer parks boys for a couple seconds
What about a fabric sofa. How do you do that please
Use the same setup as for carpet but remove the two extension poles. You can also use the triangle head that comes with the NEAT if you want. It's super easy to clean furniture and mattresses/bedding.
I wish you guys had a crb
Carpet looks brand new now u has cleaned it
lol, i'm 14 mins into a video watching a guy clean carpet. I am a dork.
Gotcha! It always works when we do that LOL.
What about the $2000 Dupray Hill Injection? It's 2 bar higher, 50° hotter steam and can inject your chemical directly. A high initial investment, but accelerates the job tremendously.
A nice machine but compared to the $150 NEAT it's a little more than most people will want to invest. But for those who can afford it I think it's a great idea. I sell the Dupray Hill in my store (PAID LINK) amzn.to/2TPoBKX
I have lots of other Steam Cleaners in my Amazon store you might like to see just for comparison too and here's a link to find it...www.amazon.com/ideas/amzn1.account.AGPZFEPMOH3YFI6EURI4SIYBQ5SQ/354QGS132235T?ref=idea_lv_lole_&type=explore
Can you use this steam cleaner on a white shag rug? Thanks in advance.
Yes. Dupray has a video showing cleaning shag rugs ruclips.net/video/tGt0sLcUHAk/видео.html and they also have one for delicate rugs ruclips.net/video/Kof7c4MVefE/видео.html so these videos may help give you some useful tips. Unless you have a very delicate rug (look for a label and see if it can be water cleaned, and if it has a warning about heat being used) you should be okay. The NEAT and other higher temperature steamers produce a vapor (dry stream) and won't soak the rug. Lower temp steamers will produce a wetter steam and may get the rug overly damp, but either way you may want to aim a fan at the rug to speed drying. Don't leave the steam head in one spot too long, but keep moving at a moderate pace to prevent overdoing it. The backing of the rug may be delicate (jute or similar) so use care when cleaning and you should be fine.
King of the Hill.
In real LIFE!!!!!!!!!! 🙀🙀🙀🙀🙀🙀🙀
It says in the manual on 40 ounces? I thought it would spit if you fill it to the top.
We usually fill ours as full as we can get it to maximise cleaning time. The only time it puts out hot water instead of steam is if it has been sitting idle for a few minutes and the steam in the hose has cooled a little. For a second it may put out a little water, but simply aim it into a bucket or a sink and squeeze the trigger and it clears quickly and you have steam again. It happens with 40 oz too but less so. It's something all steamers do unless you spend the money for one with a solenoid in it which keeps the hose empty till you squeeze the trigger, so the steam is kept in the boiler until you need it, and those types generally don't have the spewing problem.
Best tools get the best results, it also helps to have some knowledge in the noggin! ha
This was entertaining to watch for some reason.
Lol
cant you put hot water in it from the hot water tap to speed up the heating
Yes you should use hot tap water if you can to speed it up.
Hey fellas my name is Arnell Pugh and I own Pugh's Professional Carpet Cleaning in VA....VLM with 175 only...how do I go about getting apartment contracts...I want to do apartments in my area but not sure where to start.
Hi Arnell. I think my brother has been watching some of your videos because he knows who you are.
Apartments can be good, or bad, depending on the manager. If they are only interested in a cheap deal you don't want to waste your time. You'll have lot's of trouble with them, and they'll never like your work, and you can't please them at all, so skip them.
Most of them always have carpet cleaners coming by and trying to get work so they don't want to waste time with you. It's tough to get your feet in the door.
Ask them if they have a happy with their current cleaner. If they are than leave a card and let them know if they ever need a backup cleaner, to keep you in mind.
If they aren't set on the current person, offer to give them a discounted cleaning if they want to give you a trial. If they have a unit needing cleaned immediately, offer to do it on the spot (be prepared), and offer them a deal. If they like your work, negotiate a price where they think they are getting a big discount. Be sure and get details like who does the vacuuming, and are spots extra and things like that dealt with up front.
Also, decide if you need 24 hours notice, or if you can show up that quickly (because they often call the day someone is moving in and need it done with no notice). Give them a good deal, but be fair to yourself, because you have to live up to your end.
Most of them want people who can handle floods, and repairs, so if you can great, if you can't make sure they understand that.
The bad part with apartments, is the last minute calls, and the slow pay times waiting to get paid, and they usually have the dirtiest carpets you'll do, so they don't pay as well for the work as regular customers, but you get steadier work.
It can be frustrating getting them, and frustrating doing them, but putting your name out there with them, and visiting with the managers and being persistent is your best bet. And when you do a few of them you may decide you don't like working for them anyway, so don't focus too much on it.
Good luck!
Joe Wheeler Thanks a lot buddy that’s good info. Keep up the good work. I really enjoy your videos.
I suppose you mean you subscribe to Arnells channel. You've been subscribed to me for a long time. Jay has seen some of his videos but I haven't yet. I'll check them out this weekend.
👏👏👏
You guys sing country tunes by any chance? Those is some low voices!? Great video.. thx
We don't have leanings to that genre of music but thanks for asking!
They usually pay apartment housekeepers around $60 per apartment no matter how bad the job is. I don’t blame them for walking off on the job 😂
I think they paid them $30-$50 depending on the size unit. And they had to provide all their own cleaning chemicals and other supplies. They had a lot of trouble keeping people.
@@JoeWheeler wowzers! Yes, I imagine that’s why they can’t keep cleaners.
This town is full of 16 hour days. I had a job here where you worked 15 hrs and got paid for 8 because they didn't want to pay OT and they got away with it because people were so desperate for jobs. I only did it a couple of years and got back into self-employment finally again. Most local motels (and I think this is nationally too) pay $3-4 per room to housekeepers so they make very little and get rushed to do their jobs too. Cleaning up peoples messes doesn't always pay very well.
@@JoeWheeler 30-50 per apt plus cost of supplies and gas 😂 wow that's ridiculous. I've been in the cleaning business for over 20 years and can't believe how cheap some people can be and you get what you pay for is always my motto . No wonder no one wants the job cleaning it is very physical hard work on your whole body and wear and tear. Also your lungs can also be damaged over time when inhaleing chemical cleaners. Looks like you guys do a good job and I enjoyed watching
I would have done every carpet…..get rid of any grossness!
Could I do this instead of renting a Rug Doctor?
I would say it depends on what type of stains you need to remove and whether you want to vaporize everything in the carpet or to flush and remove it. They both work, but do it from a different approach so they aren't interchangeable (the same thing) and you have to evaluate which would be better for your situation.