How to handle Customer Escalations | Career Tips

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  • Опубликовано: 2 дек 2024
  • Hello Everyone!
    I am not sure about you, but I have had my fair share of customer escalations. In this video, I will discuss my best practices on how to best handle them!
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Комментарии • 38

  • @Riyavlogs_24
    @Riyavlogs_24 19 дней назад +1

    I convinced 😊 , very insightful thankyou

    • @jesstechspice
      @jesstechspice  19 дней назад +1

      Thank you for the comment and watching :)

  • @AJPrieto444
    @AJPrieto444 Год назад +6

    I’m late here sorry! But awesome video. I like the “taking the blame as a whole” approach as opposed to passing the buck and blaming it on another department within the company. Thank you!

    • @jesstechspice
      @jesstechspice  Год назад +1

      Thanks for watching Alex! Yeah it’s not easy to take the blame but I find it helps so much! Someone needs to take it and it’s never personal!

    • @AJPrieto444
      @AJPrieto444 Год назад +1

      @@jesstechspice Awesome tips 👏🏽 God bless you!

    • @jesstechspice
      @jesstechspice  Год назад

      @@AJPrieto444 Thanks for watching!!

  • @harulecorriols5654
    @harulecorriols5654 Год назад +2

    Awesome video! keep up the good work!

    • @jesstechspice
      @jesstechspice  Год назад

      Thank you so much! I appreciate all the support

  • @dalerdilpreet
    @dalerdilpreet Год назад

    Awesome content ..keep it up

  • @ariansumalhay9256
    @ariansumalhay9256 2 года назад +1

    This is indeed helpful. I'll be using your tips.

    • @jesstechspice
      @jesstechspice  2 года назад

      Thank you!! I appreciate the feedback

  • @keji4579
    @keji4579 2 года назад +1

    Amazing advice! Thank you so much for sharing this!

    • @jesstechspice
      @jesstechspice  10 месяцев назад

      You're very welcome! I'm really glad to know you found the advice helpful. If you have any other topics related to customer escalations that you'd like me to cover, please let me know. Thanks for watching!

  • @ambadasbhise4878
    @ambadasbhise4878 2 года назад +2

    Very helpful Thank you 👍

  • @Miguel_Gabriel_
    @Miguel_Gabriel_ Год назад +4

    I will forever think allowing them to throw their fits is problematic to society, and this is why the consumer service industry will be the first to be replaced by bots.

    • @jesstechspice
      @jesstechspice  Год назад +1

      Totally problematic , I agree. What I always ask is for professionalism. I am willing to always listen if there is respect on the other side. If not, I say “I don’t believe we can be productive anymore on this call , is there a better time to call”

  • @oyelowoadeshina8501
    @oyelowoadeshina8501 2 года назад +1

    That was helpful, Thanks for sharing

  • @ShaliniRamesh09
    @ShaliniRamesh09 2 года назад +2

    I love the way you explained it Jess. It’s crystal clear what to do and what not do. Thanks for sharing

    • @jesstechspice
      @jesstechspice  10 месяцев назад

      I'm so glad to hear you found the explanation clear and helpful! My aim is to share my experiences and knowledge in the best way possible. Your kind words really motivate me. Thank you!

  • @NatureSeMajboor
    @NatureSeMajboor 3 года назад +1

    Very helpful!

  • @VlogsbyVie
    @VlogsbyVie 2 года назад

    Love this!

  • @fertunamoea8459
    @fertunamoea8459 3 года назад +1

    Thanks great insights

  • @aliceesth11
    @aliceesth11 3 года назад +3

    Good job... I came on the recommendation of inmiland

    • @jesstechspice
      @jesstechspice  3 года назад +2

      Thank you for stopping by and watching!

  • @Nomad_oishu
    @Nomad_oishu 3 года назад

    Great 👍

  • @MoneyBuysHappiness07
    @MoneyBuysHappiness07 Год назад

    Thankyou Mam

  • @thekamikas1992
    @thekamikas1992 3 года назад +1

    🙌🏼🙌🏼🙌🏼

    • @jesstechspice
      @jesstechspice  10 месяцев назад

      Thank you for your support! Always appreciate your positive vibes. Hope you're finding the content helpful. 😊

  • @Mrdarkknight2000
    @Mrdarkknight2000 3 года назад

    It does not bring people peace

    • @jesstechspice
      @jesstechspice  10 месяцев назад

      I understand where you're coming from. Customer escalations can be quite challenging and stressful. My aim with these tips is to provide possible solutions to navigate through those tough moments. Thanks for sharing your thoughts.