Did Cleevely EV Fix My Corsa-e? "Electric Traction System Fault: Repair Needed" - Part 2
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- Опубликовано: 24 май 2024
- I collect my car from Cleevely EV and have a chat with Matt Cleevely about the diagnostics.
Part One here:
• Can Cleevely EV Fix My...
Part Three here:
• Can Vauxhall Fix My Co...
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Software updates fixing defects should not be paid upgrades.
Shame on you Vauxhall.
THIS
If only recently out of warranty I would ask the dealer or failing that, Vauxhall head office if they would at the very least make a contribution to the repair cost. A car just out of warranty shouldn't cause the owner this much trouble and expense.
I might be being cynical here but it might be a strategy to lock out the independent garages, make them higher cost.
I suspect that may partly be the case. They have to provide updates to independents and technically they are… just in an awkward and costly way.
A shout out to cleevely who got me out of a hole with my mk1 leaf, which had a break booster fault and Nissan wanted an absolute fortune to fix it, even after their “good will gesture”. Cleevely were fantastic and fixed for 1/3 of the cost. Sorry they weren’t able to fix your problem.
Yeah I would definitely recommend them for their work ethic alone even though they didn’t manage to solve the issue for me this time. We need more Cleevelys!
I had similar issues with my 2020 Corsa e, it took a few months of taking it back to the dealership (I owned it from new and it was at the time less than 3 years old) . Vauxahll where very cagey about the casue. They replaced the 12v, some cables and lots and lots of software updates. Many times I was told it was fixed only to be left stranded as it wouldn't start, however after alot of back and forth I have a working car that (so far) hasn't given me anymore trouble. The service centre where great and looked after me well, desoite me at points wanting to just give the car back. I guess this is what the future will be as cars become more software then mechanics.
Oh wow. Well, I hope yours stays working! It proper stresses me out having the deal with the back and forth of getting things like this fixed.
@@SpeakToTheGeekTech I think mine was one of the first few in the country and apart from this issue it is still a great car. What I will never know is what caused it as it had been reliable for a year or so beforehand. Waiting for part 3 to see how you get on.
Wait, Vauxhall charge to update thier dodgy software? Tesla updates are free over the air.
Same issue, software thing on my zoe, dealer repaired after diagnosis from a local electric car specialist, again charging for software updates
My issue is if its software, its a problem with the manufactures R&D not you, should be done under there warranty.
Update after Auto car engineer done some investigation
Climate ECU shows 51 Bar for reference system pressure,
EV control unit shows correct system pressure 5 bar
software update to correct above.
Booked in for software update with Renault
Report from Renault
Checked for cause of aircon not working, Checked gas pressure all ok, Carried out Clip check on EVC computer, found EVC computer not configured to have aircon, Carried out reconfiguration of EVC computer and tested all ok
@@ecoterrorist1402 So not even a fault, a misconfiguration
That doesn't even sound like an update, it sounds like the EVC wasn't set up correctly! Hope it's all ok now though.
@@Joe-lb8qn yes a software fault, but why?
@@ecoterrorist1402 I'd say it's clearly not a fault, the ECU was wrongly configured. Very different to a software fault or needing an update. The software didn't need to be changed. Hopefully you can let Cleverly know this so if they see similar in future they can try to rule it out before expensive tests.
My daughters electric corsa broke down with the same message this week . It’s still under warranty so RAC took it back to main dealer m, who said they couldn’t find any error codes as they have been cleared by RAC when they plugged in.
My error couldn't be cleared by resetting.
@@SpeakToTheGeekTech That's interesting, as I said in another comment on the other video I've been a mechanic, and hands on workshop manager (since 1999) for a total of nearly 40 years. Although it is trucks rather than cars, we really struggle with diagnostics, we usually do a fault code read, save a copy, and clear the faults, you'd be amazed just how many faults build up other time, yet the car/truck runs fine without any warnings. You can have stored faults, or active faults, active faults sometimes clear, if they don't then you really need to find the cause, sometimes its straightforward other times we send them to the main dealer (yes they also struggle at times) or for cars a local specialist. I really can't see that this fault on your car is a software issue, you've had the car for at least 3 years, and if the software hasn't recently been updated prior to your visit to Cleeveleys why do you now get an error? I mentioned before that we generally clear the codes, well loads of those codes are communication issues, it could be a component causing those issues, it could be faulty wiring, one thing I'm certain is it will be a nightmare to find especially if it doesn't happen very frequently (think on a test drive). I expect Vauxhalls will throw parts at it until its fixed at your expense - so insist they put in for a warranty contribution towards the repairs, they will say no at first but it can be done, especially if the car has low mileage and is only just out of warranty - they can only do this after they think they've fixed it. Apart from cost, this is the very next reason I'm driving a 15 year old car, and the wife's car is a 2007 Corsa, they are far too complicated nowadays.
@@TheRonskiman Thanks for that info, well there is a part 3 to this story coming up in a couple of weeks but I won't spoil the ending :)
@@SpeakToTheGeekTech I hope you got lucky and it was an easy (cheap) fix.
I drive an MG4, and was also worried about this once the warrantly runs out! - In the past 20 years, Ive used VW which has a dedicated section for the independant workshops, with full access to VAG servers through ODIS, where you can get a subscription from a single day (10 euros) to an auunal one. I would have thought that Stellantis would have something similar due to the EU regulations, I'm not holding too much hope with SAIC though. Great insight as to where we currently are with out of warranty EV's
Your MG4 should have a 7 year warranty though right? The Corsa was 3 years and they didn't even offer me an extended one which is odd - normally they are all over the upsell! I think Stellantis have taken a malicious compliance approach to the regulations.
Too early for EV adoption where I'm concerned.
Fine if willing to buy new and take the forecourt hit, but once warranty going you seem to have bob and no hope option wise.
Cut off access to those friendly non stealership garages.
Needs another 5 years for me to be happy and let the real world data and pain playout
One of the points I was making with this video is that this isn't an EV-specific issue. This is just a car like any other, and the components that are having issues are the same components shared with the petrol and diesel counterparts. This whole vlog could have been about any car, it just so happens it's an EV. The general complexity of the electronics in all new cars is generally more than the dealers are equipped to look after.
@@SpeakToTheGeekTech I understood that, but I've read too many unsettling reviews / comments (even in this channel) to be comfortable being beholden to a manufacturers 'software fix'
EV's more than most are simply code on wheels
Shouldn't the industry approach this type of intermittent fault by installing a data logger? The warning is the result of signals on the CAN bus and once the error shows and is recorded it should be possible to diagnose it. I thought the systems were designed with this in mind. Just saying.
I hope Vauxhall are aware of the reach of this type of video, and its power to affect their sales. I have followed this saga with concern. I bought a low mileage 21 plate corsa , it is awkward to do schedule charges without a workaround. Whilst at Everything Electric in Harrogate, we called on the Givenergy stand. Andy EVM brought up your corsa woes. Plus also learnt that the Stellantis group went a bit off script on charging protocols 🥴 Hope you have good news for you and the rest of us watching from behind bthe sofa.
I've heard rumours about some Corsas not playing well with home chargers. Personally speaking I've never had any issues charging the Corsa at home (well, not caused by the car anyway!). I've always used the charger's scheduling features though because the car's built-in scheduling function is absolute pants. I did however have frequent public charging issues with it, I reckon 50% of my public charging attempts failed with the chargers refusing to negotiate with the car whilst other car owners could use the same chargers with no issues.
I feel for you with this, not nice to have and to get fixed. Unfortunately it seems symptomatic of cars designed by our close neighbours. My wifes Peugeot left us due to electrical ecu issues, some how they managed to design a wiring loom where water travels up hill. My work colleagues Dacia Sandero less than 3 years old has continual problems with electric windows and lights, many garage visits later with a large amount of the wiring loom replaced its been traded in. Several years ago I was looking to get a Zoe on the insane PCP deals they were doing, I test drove four different ones in four separate garage, not a single one didn't have at least one error message.
I guess though that's why they were put up for sale by their owners, so the chances of there being an error were higher. It's a shame though, I really want EVs to have a better reputation. My Corsa was amazing for 44k miles, I just wish it had been a more mechanical breakdown rather than electrical! I almost went for a Zoe on those PCP deals, I remember them! £99 deposit and £99/month but you had to pay rent on the batteries too if I recall. We needed a bigger car at the time though which was the main deciding factor.
@@SpeakToTheGeekTech They were all first owners bought new.
I was just telling my friend about your Corsa today. Cars can be horrible when they break.
Yeah at least we have a second car as a family though, it could be so much worse.
Why would Vauxhall be charging anyone for access to bug fixes for their faulty software?
This should be covered by the car warranty.
It raise another question that could affect all modern cars.
What happens when a car is, for example over 5 years old and out of warranty. If a bug that affects safety is identified, could that make all of those models unsafe to drive because the manufacturers have stopped developing updates for that model?
In theory a bug concerning safety would be managed through a recall, either voluntary or forced as it would be now. However that recall process can be a slow turning wheel!
Oh man - so sorry to hear the saga continues. Really hope you manage to get it fixed soo . In your shoes I'd probably have given up hope and sold it for parts and moved on. Not saying that's what you should do, but it's hard to keep throwing money at these things with little confidence of getting it fixed.
Lesson. I'm taking from this is to steer clear of anything from PSA at this point. I do wonder if other manufacturers are much better however.
It has put me off Stellantis a bit to be honest. It could just be because it’s their first generation EV, maybe they’ll get the hang of it after learning lessons from it.
@@SpeakToTheGeekTech let's see how it goes with the dealer - perhaps they can redeem themselves? I wonder if they have any internal knowledge sharing between EV technicians?
Do you have any kind of 12V battery voltage monitoring? I remember MrEV had something which he used to debug 12V battery issues by monitoring voltage continuously over time. Might also be interesting to see if there are any parasitic drains on 12V? Apologies if this was all ruled out early on, but there's three reasons I'm going back to this:
1. When I had my 22kwh Zoe, I had some weird intermittent errors which went away and stayed away on 12V battery replacement, or by charging the 12v battery with an external charger. The hypothesis on Zoe forums was that it was an inter module communication issue caused by low 12v battery voltage. Also, our MG ZS EV has a 12V meter on the dashboard - I guess it's there for a reason?
2. Using and analogy from SW development - we all know the most epic debugging sessions happen when we make a wrong assumption early on, which doesn't get revisited until we've ruled out all other possible options. I learned recently this is a recognised problem for pilots troubleshooting planes in the air - it's known as a "framing problem".
3. Occams Razor - the simplest cause is the most likely.
Genuinely trying to help - I appreciate you are much closer to the problem and it also seems impossible the Cleverly EV team could miss something basic, however. Do you know if they managed to repro the issue with a CAN bus data recorder in place?
@@AndrewEbling Hi! Thanks for the reply... I don't have any 12V monitoring but I'm sure that would have been useful. The saga is now over though, I won't spoil the ending but part three is scheduled in for about 3 weeks time. I don't think Cleevely missed anything obvious really, from reading on the forums about other owners experiences with this error message I suspect the car throws this error by default... like the accidental else clause in its software!
@@SpeakToTheGeekTech 😅 that's great to hear - I'll look forward to the next, and hopefully final, installment! I can almost see the code:
... else {
// TODO - clear the error
}
🤓
I had that on my e208. AA called and just disconnected my 12V, reconnected and charged it up and all good. Sounds like it’s far worse for you :(
Yeah that battery-disconnect trick didn't work for me sadly.
This is a software problem controlled by PSA in paris
I would take to vauxhall extended warranty is £335 no excess.
had same problem on my vauxhall van parts need to be replaced was with them for a week.
Cleevely have no clue what they are doing!!, don't know why people recommend them.
A car without over the air updates in 2024? Inconceivable!
Not many cars do have OTA updates for crucial components such as the ECU. Lots with OTA for infotainment, many more with manually-updatable infotainment using software downloaded to a USB stick, but very few exist that update key CANBUS connected components.
@@SpeakToTheGeekTech all the 1000s of bugs they fixed over 10 years and didn't give to anyone, hope it was perfectly secure to start with
Stories like this do not encourage me to look at out of warranty PSA cars.. maybe that's the idea: force everyone to buy new?
Honestly, I absolutely love the Corsa to drive and it’s been brilliant until now, and I want EVs to have a brilliant reputation, but this has made me think twice about older models. I’m hoping it’s just Stellantis and their first generation teething troubles because there are many other brands out there with second hand stock and a good reputation
@@SpeakToTheGeekTech it would be useful to get more of these long term ownership reports for EVs. The myth is that EVs are unproblematic but in reality they seem to be just like other cars. Fewer parts to fail but the parts that fail are expensive. And I'm saying that as someone who will never drive an ICE car again!
Awful monopolistic behaviour of the car manufacturers charging for each and every software update. Because they can …
Hope you got it fixed by Vauxhall for not too much. I remember being quoted £170 from the dealer for an updated satnav map DVD for my Nissan - bought one for £20 off eBay instead
I can't give away the ending, but part 3 is scheduled for a few weeks time :)
Absolute joke they charge per software update, just another reason to avoid PSA cars
Not filling me with confidence guys…. Forgive my logic but if the error appeared after a software update then that update has a bug. If no update was done then how can it be a software issue, moreover, how can a software update help? I hate being held to ransom over built-in sat nav updates!
Sat nav?
I presume the car is out of warranty?
Yup, warranty had recently expired
I can't understand why you should pay for software updates, especially if the software is at fault.
Me neither, it should be a bug fix and they should allow owners to update their own cars if they want to.
Sounds like a law that needs to happen
WHAT A NIGHTMARE GO BACK TO CORSA PETROL MY CAR IS 2 YEARS OLD 20000 MILES NO PROBS AT ALL
Nothing to do with it being an EV... it's the shared 12v stuff that's broken. A petrol one could have the same issue. I've driven a petrol Corsa too, it's a terrible driving experience.
I think Vauxhall are just prone to electrical issues they are French now after all my petrol corsa broke down weekly with one electrical issue after another.
Yes, go back to petrol, and await the the failure of the wet cambelt when it's out of warranty with the potential cost of a new engine!