Steve Jobs Insult Response - Highest Quality
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- Опубликовано: 26 сен 2024
- Steve Jobs handling a tough question at the 1997 Worldwide Developer Conference. He had just returned to Apple as an advisor and was guiding sweeping change at the company. The full video is here - • Video - this interactions is at 50:25.
Basically telling him "You're right, but it doesn't matter" 😂
This should be the top comment.
Or the only comment.
Yeah bc apple has been about customer experience and simplicity instead of being the most high tech
Well, if it mattered then maybe more people would have learned about the technical differences between OpenDoc and Java. But I think it's plain to see that arguing over programming language preferences is a lost-cause, when you can write anything in anything, if you just have NAND gates:
en.wikipedia.org/wiki/Functional_completeness
en.wikipedia.org/wiki/Sheffer_stroke
Everything else is just presentation.
Right his answer is that’s not important for the company vision
@@riseuplight well yeah. He couldn't move 8-10 billion dollars in products. He said it himself clear as day.
The main lesson here is to how to defend yourself without actually attacking your critics.
Or...you know, answering the question that was asked...
edit: I meant...Jobs didn't answer the question.....
Yep I woulda said fuck you that's why and chucked a water bottle at him.
The way the question was asked and the intent behind it didn't merit a straight answer I don't think. Jobs addressed the issue the questioner asked but he didn't rise to the baiting aspect of it. He also clearly realised that here was a person who simply didn't like him and that his willingness to question Jobs was as much about saying what he wanted to say as it was about getting a legitimate response. Anyone who takes the approach that guy did with Jobs is ultimately doing nobody any favors, not least themselves, and is on an inevitable hiding to nothing.
Lol
@@JohnnyF71 asking for honesty, despite the emotional undertones, didn't deserve an answer? Holy fucking stockholm syndrome, batman.
This might sound weird but He’s got some great pauses. It’s like a power move,draws you in.
yea... its a thing though :/
like, you dont sound wierd...
It's called a Pregnant Pause 😎
His first one in the opening was so powerful I genuinely thought my video was buffering .....
It surely
does.
1: "You're right, I don't know everything"
2: It's not about the amount of technology you have, it's about the specific customer's needs
3: We're not perfect and mistakes will be made
Great answer to the question.
Yeah sometimes to win an argument is to admit something you arent good at, its called owning up. A plus is that he actually gave a really good answer yknow. The REAL answer not just some java something.
False humility
It's exactly what apple still does today. Be a megacorporation who rips people off but be humble and nobody will notice
It's a good way to avoid the question with some general unspoken truth. What has he personally been doing for the last seven years?
@@PrivateLZG then imagine what other companies that rip you off everyday do so that you don't talk about them and focus only on apple lol
[backstage to hitman]
“Make sure his body is never found”
Reanimate
HAHAHAAHHAHAHAGAHA
😂
Oh i just made it to 1k
cRiNg E bless you my friend
This is a prime text book example of how to handle a aggressive question.
*an
You Steve jobs riding homosexual
Evade the question?
Not answer it?
@@monotech20.14 he answered, first he set up the context of everything going on the last 7 years without specifying the time span, then he acknowledged that he didn't know in depth what he was talking about Java but instead apple has the people which know or is more in touch with this stuff, and then proceeded to name them as authorities and also gave credit to the whole crew, named and not named... I think it was a solid response, took too many time to elaborate but he had to temper in front of hundreds of people who were right in front, also speaking to the investors...
@@onlygameplay134 he answered you just don't understand
And after this, everyone in the valley talked like Steve Jobs.
How do you mean? Do you mean like the long pauses he employs?
If its any good, why not? When u found a diamond mine, u dont walk away from it, u keep mining.
They talked like an asshole?
what do you mean talked like Steve Jobs
@@frankburdodrums8984 if he sounds like an asshole to you... well... wait till you meet a real one
"Some mistakes will be made, and that's good, because decisions are being made" that hit me, as a person who worked for the government for a decade.
The difference is that when a CEO makes a decision and it goes wrong he risks going out of business.
When a Government makes a bad decision, we still have to pay their salary coercively via taxation and they don’t receive any negative consequences for their usually terrible decisions.
😂😂😂😂
@@cosmosaic8117the point be(mg, that government rarely make decisions and just kicks the can down the road.
Privatise the profits, nationalise the losses
Wait isn’t that opposite for government? Everyone is making mistakes and no decisions are being made? Donno. Maybe that’s just my take
The way he answered the critic shows how intelligent and different he was
You can see that for a moment he was about to let him have it.
@@gutenbird haha... exactly. You could see him calming himself
Man what a tuff guy, really do miss watching his style of intro to apple products!
Man you should watch Jordan Peterson
He didn’t answer the questions. I think the critic asked about java?? Then asked what he has been doing personally for past 7 years. He didn’t answer, he gave a politicians answer
Ah man youtube is about to push this video to everyone and their uncles
You’re everywhere
Let’s get this reply to the top
Stranger Strings are happening around here mate.
Let me tell you, this was not the Jobs I was looking for
Genuine question. He said to start with the consumers first and then work backward to the technology but then gives the laser printer analogy of printer built first, and then showing the end product (printed paper) to the consumer; asking them if they like what they see. What did I misunderstand?
legit lmao
I feel the dude who started clapping by himself
1:59
I wasn't there that day. That wasn't me. One down, 7 billion to go.
@Dgiztred Neither, that’s now only 7 billion to go
@@nathanpyle3664 yeah same, wow look, only 7 billion to go
Prevail Dreamzs same here, 7 billion to go
There was no insult in his response. He knows better than to insult a customer.
Apple now: "Just by your grandma an iPhone"
"Don't you DARE talk down to my loud and proud STUPID feminist daughter!"- some batshit crazy mom who is almost DEAD thankfully
Promoted to customer..
He did insult him by not addressing the man's question directly.
Two points:
1. Why is this showing up in my feed today?
2. Nice patches.
True, RUclips algo choose what you watch 😅 No idea why it brought me here to
Ey I have the same question
Drip
Patches?
Those knee patches show me how much Steve job really had to do to give apple a shot lol
Just love how he simply dodges the question by delivering a speech about why the question is basically irrelevant in the bigger picture :D Genius
He didn’t he answered what mattered and didn’t fall into the trap. He’s also saying I don’t need to know the implementers do.
@B Ready and you're missing your proper grammar
@@andrei-un3yr You should not insult someone else's grammar, if you're not going to bother with proper sentence structure and punctuation.
@@NaptownClassic I beg your forgiveness. Let me give you something in return 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿.
@@andrei-un3yr Don't be salty now.
I like how he is first THINKING and then Speaking.
Elon Musk does that too. He'll pause and think before he starts speaking. Some people think it's awkward but really it's intelligent.
It’s also a good speaking tactic, because opening up silence draws the audiences attention, and adds a greater sense of importance and sincerity to your words.
I salute you King for recognizing this behavior
everyone should do that. It's not hard. It just takes a little patience and intentionality - things nobody seems to have
maybe he was contemplating what it would look like to see that developer's head on a spike
How he handled that is truly inspirational
If that's all it takes for you to feel inspired you should do some introspection.
I bet that dude got recommended the same video on his Apple device
😅😅 comment of the day
I would disagree feel like most professional programmers wouldn't use apple
Lol that dude has an Android 100%. Or maybe a Windows Phone lol
@@pointblank0020 So pretty much any other phone than the iPhone's?
@@jackcartwright8576 Lots of professional programmers use apple tho. Look at the stack overflow developer surveys
Mental note: Always have a bottle of water with you when you're about to answer a important question.
to throw it at rude people in the audience.!
I practice that pause when someone ask me a tough question, i look down in a thoughtful way. And is amazing that people actually stay quiet awaiting the answer and is not even awkward.
However, half the time i cant come up wt an eloquent answer 😆😆
@DaBeezKneez just say "listen that's a great question and I don't know the answer, but I will find the answer, I can promise you that, and I will get back to you" works like a charm
@@Xjaychax9*_You must work in H.R.?_*
@@DaBeezKneez what, you mean you can't sit down for half a minute and then stand up with a perfectly constructed essay that somehow ends in a motivational speech followed by applause from the audience? I don't believe you 😂 /s
He made billions of dollars. Didn't spend a single one of them on a belt, ever.
he’s wearing a belt in the video
@@callum7492 No he isn't.
@@callum7492 you might want to go to an eye doctor (or fire your current one).
03:58
The man rarely wore shoes unless he had to ffs lol
‘Mistakes are good because it means decision are being made’
This is such a powered statement
this guy is good, should start a small business idk
@@ashya1101 mega wooosh
Hahah what an original comment
Yeah, but I guess the market is pretty saturated by the big names. I don't see him going very far.
@@ashya1101 r/whoooooooosh
@@ashya1101 youre dumb ashya
Jobs was a much better person than me. I would have answered the "what have you been doing for the past 7 years" question with "your mom"
I mean, that WOULD be more time - efficient
Why would you have to insult his mom to respond to the comment? His mom is not there. Think of something that is only related to him!
What are you 12?
I'd like to know what that dick head audience person has done with his life since then.
Damn lol snowflakes invaded your reply section haha
“As for the last seven years, ask your mom”
Hahahahaha
This needs to go up XD
😆😆🤣🤣💀
Lol 😂 goes well with the ending thumbnail
Goddamn that would've been SAVAGE!
He has a big heart. Because he handled the aggressive question exactly as if it came from his own daughter while trying to inject real optimism into the situation and reassuring the majority of his customers. He just didn't use the word "sweetie".
He had a large audience, he was concerned about appearances. If this had occurred one on one, he would have shown his true colors.
Job was not a nice guy, so he knew how to handle such questions as he was very familiar with the attitude.
He was notoriously difficult to work with. He was not a nice guy. It’s very different when you’re on a stage trying to reach your customer base and when you’re behind closed doors. Jobs shows an enormous amount of restraint here and that’s amazing to watch someone navigate that question like that. But he was absolutely a jerk.
@@burritoomg On the contrary. He was kicked out of his own company and took it like a calm gentleman. Just like in this video. It's Jobs nature. Occasionally he can burst out with verbal abuse but once its off his chest he forgets all grudges and is harmless as a fly.
@@Almarillion You don't know what you're talking about. Jobs was hot-headed in moments of desperation. But he held zero grudges. He was kicked off his own company. Did he sue Apple and lock in a decade legal battle?? Not a chance. He forgave forgot and moved forward. He took it like a pro. He took it as an opportunity and created Pixar.
I just realised Steve Jobs kinda looks like Tom cruise in some angles.
rather looks like Ashton Kutcher, there was a movie where he looked like Jobs
@@baxeelelle he looks more like kevin malone
I see it, like a weird fusion of Tom Cruise and Steven Seagal
No, he doesn’t.
Only in this video haha
"you've gotta start with the customer experience and work backward to the technology"
Most underrated quote in tech history. Ever.
i don't know lol, it's literally the whole concept of ITIL lol
Then why does Apple treat their customers like garbage? Lol
@@Maartwo cuz that vision and passion ended when Steve passed and his buddy Woznyak left.
If only that still held up for apple :///
@@Stephen_Black I promise you
More people have roku than apple Tv
The brilliance here, (and you see politicians do this too) is to not answer the question directly, but to push your own ideas in a manner that the audience would find agreeable.
It’s really not that difficult and it’s really annoying to see people praise this guy in the comments for shit any hustler selling shoe cleaner at the mall can do.
But Steve Jobs wasn't a shoe cleaner hustler in the mall
Jacob Dunham
He did answer. He did say, that the guy is probably right and that he doesn’t know what he‘s talking about, but then explains why he and his team work the way they did.
It was a good, honest answer. Not your typical corporate non-answer at all. Trust me, I‘ve seen plenty of those.
Jacob Dunham The tactic might be easy to identify, but to pull it off effectively is the difference between a world leader, CEO, or a shoe salesman. It’s a skill that some people are extremely good at and are just born with it.
@@jacobdunham1993 Comparing Steve Jobs to a shoe cleaner hustler? LOL, what a moron!
I took me a while to figure out why that guy felt upset about the OpenDoc. Poor developer enjoyed the technology which got decommissioned by Apple.
You can read about it on Wikipedia, it was a great vision of future however nobody cared for it. Both IBM and Apple pushed it very hard and IBM lost huge money with that.
He probably worked with OpenDoc for thousands of hours...
In fairness to the dev who asked this question, he was responding directly to Jobs's previous answer where he said some arguably questionable things. Like how grumpy engineers who he fired from Apple "hadn't done anything in seven years" and that, justifying his termination of Open Doc specifically, "there are some things in the Java space that I think are much better." (which if you know anything about these technologies is a total non sequitur).
The dev is clearly pissed off and rude, but you have to place his adversarial "question" in context of what Jobs just said.
Tea.... Jobs is not a good guy lol, but people love to idolize him. I would probably be supportive to the dev lmao.
Appreciate this comment, I always thought it was a weird question/insult and was actually just trying to figure out what he's actually asking.
Finest comment i've read in a while..
That Jobs let Mr. Milktoast criticize him without interruption is a testament to his fearlessness as a CEO and, ultimately, as an innovator. Jobs made so many of us millionaires. If you don't know, well, you just don't know.
He handled himself with a view toward his investors. Thanks again Steve.
@@golf-freq Guess what happened to the dev after the
conference.
FUN FACT: Steve Jobs is actually describing RUclips's ambition to suggest this video to everyone who didn't ask for this.
Are you reading my mind ? ...😮
Hes coming back from the dead through ai algorythyms
3:28
Yes he doesn't knowthe answer, hewas always promoting Apple but nothing else
Plot twist: only certain people get that as recommendation and others have other recommendations
Emotional intelligence is the key here. He's not emotionally triggered at all. That's how he could manage to answer logically, properly.
He is labeled as a narcissist by psychologists, so you know he has huge rage building up. This video is a representation of how easily people can be fooled and believe the opposite about narcissists.
@@andrewherrera7735 where do you wanna get to with that statement? Wtf
ur overrating him. he's not that good.
@@andrewherrera7735 Yes, he was an extremely intelligent and insightful narcissist. But we all have narcissistic tendencies in our worst moments. Even you.
I respect Jobs, but c'mon, "He's not emotionally triggered at all.", that just isn't true. He's just doing a very good job at keeping himself composed. Behind closed doors Steve Jobs would have let loose on this guy. No hate, but Andrew is partially correct.
It’s important to note that he did not take it as a personal insult which it may have been, but abstracted and respected the question for its logical content, and gave a logical rebuttal. On the other hand, he did address the personal insult by indirectly showing how idiotic the question was, how hard they were working, and gaining the upper hand with the crowd. Humans are just an ape troupe, some will dominate, some will be lieutenants and some will be odd ball. Some will be outcasts.
Yeah and outcasts are essential. Ape drive big truck, votes in politicians against their own interests
Yeah, look at his reaction, and then think of how Elon Musk, or Linus Torvalds, or even Donald Trump would have reacted 😂😂😂😂
@@ViceKnIghtTAElon probably would have just said something along the lines of “and what have you done today to make an impact other than wipe your ass?”
@@jellyfishmoodlamp 😂
@@ViceKnIghtTA Tbh trump wouldve probably just turned the accusation into something really comedic. Remember the "Only Rosie O'Donnell" speech?
"We'll make mistakes, and that's good, 'cause it tells you that at least decisions are being made..." - genius
Fail fast, learn from it, then move on and build something better.
Fail, try again, fail better. For the likes of me I can't remember who quoted that. Francis Beckett maybe?
@@saintnash1 Yep. He was one of the best at it.
@@saintnash1 Gates is a million times worse
@@saintnash1 You need a cognitive dissonance lesson through extensive 3rd eye cleansing.
"Some mistakes will be made along the way and that's good because at least some decisions are being made"
Steve Jobs
That was the largest issue at Apple. A lot of tech being developed and each department fighting against each other. The biggest example is the Newton was not allowed to add color lcd, better battery or keyboard because the Powerbook division would not allow it. Steve did kill the Newton but when the iPod came out and was making Apple a mint he didn't fear another tech coming out (iPhone) and eating it's sales as long as it was Apple's tech.
Trump is a shill and peadoh
Adam anyways, Trump 2020
Inspirational
@@johntheblindman
I really wanted a Newton. And I'm really glad I didn't waste my money on one.
He waited to actually think of a response. He didn’t let a room full of hundreds of people force his thoughts, he took his time.
And they waited with baited breath........ Some advantage for sure.
It’s fake.guy was a plant
@@Heirllionaire source?
The key is, he listened and didn’t take the criticism as a personal attack. He contemplated the question and answered it honestly.
"What have you been doing for the last seven years?"
"...Your mother."
- 2020
Destruction - 100
Nice!!
Dude that was awesome!
much better answer
Why does this sound like Christian Bale talking about Genesis in American Psycho
Lol
i thought exactly the same
Me: Can I see your Business card Mr. jobs?
Steve: Ah ( flips it his card storer open)
Me: Look at that subtle off white colouring, it even had an Apple watermark.
Because he was a psycho
Probably had some videos tapes to return.
No matter what your opinion of him, look how he actually THINKS about his answer, he's happy to let the silence fill the air for a moment... How often do you honestly see that from anyone answering difficult questions live these days?
So genuine - I loved that as well
Jordan Peterson does the same, it shows they're taking the time to formulate their words wisely... sometimes you need to be able to speak fast, like in a presidential debate, but if you don't need to be quick with your wit, then be slow and steady instead.
Especially from the orange guy with the candy floss hair
@@philipwilliams6307 So we must wonder how a guy that can't construct sentences, and doesn't listen to anyone, is president
"regardless of what he's saying look how mysterious he is" apple user for sure..
RUclips still pushing this video 7 years later. Love it!
This is why Jobs was a great CEO. He does that “Jedi Mind Trick” high level executives have. Answering a question without answering the question.
exactly, and the pauses he make, is choosing the right words, very intelligent human
im sorry my english
Of course he doesn't answer it, because the question is legitimate.
But he actually did answer the question, in an indirect way, and provide a lot of more information.
@@khoiminh2633 that is the Jedi mind trick. Answering the question without answering the question
@@spidey677 Ah, I misunderstood your comment. I thought you said he just replying the question w/o answering it.
I just love how he doesn't stop talking to receive applause. He knows what he is saying is gold, and he is confident about that and doesn't need recognition for it.
I just finished a huge bio of his, it took me a week of heavy reading to get through it all, and he is a difficult, charming, brilliant human. We lost a lot when he died.
Unlike Elon, who is a complete toolbox and has to have roaring applause everywhere he goes.
@@Skank_and_Gutterboyit's hilarious that you can't see Job's extreme narcissism as well. And last I checked, selling out people's personal info to the government is textbook "Tool" behavior.
But also, belittle your children, and let them know you don't think they're yours.
@@Skank_and_Gutterboythe only thing worse than Elon is you rabid losers who find a way to shoehorn him into every conversation. You’re just as bad as his fan boys.
I love how he said, “You can please some of the people some of the time,” but then didn’t finish the saying… instead he sat there in silence to allow people to finish it themselves in their own minds. Then continued to give a speech without succumbing to the insult of this man.
10 billion dollars worth of product a year" Only if he could see now how many billions apple is worth. Legend.
He don't care about money, men like him and Musk could give 2 shits about money.
Trash
One of the only companies worth 1T to date
Frederick Jackson right
@abc123836 true in terms of market value though
This gentleman's question is now permanently recorded on the internet for everyone to see on their phones
You have a firm grasp of the obvious
@@gianluca.g youre a real genius
@@gianluca.g Not true
Contrary to what you, the follower, might believe, some of us have never and will never own a fucking iphone. Fuck this guy.
@@PP-ed9cf They call you people the poor, don't have to point out the obvious.
See you all in 10 years when RUclips randomly recommends this again.
Lmfao yo this is crazy
💀💀💀💀 faxx
yup lol
It was random? I thought it was something I searched but you're probably right.
Hi from 2020
Knowing what Jobs was ACTUALLY like beyond the stage...
The original question asker was such an amazing guy
that guy is sitting at home livid because everyone’s watching him get outsmarted by steve jobs, on an iphone
EDIT: This was always just a joke lol. I don’t think he “outsmarted him” and i know everyone’s not on an iPhone. I appreciate everyone’s enthusiasm about the topic but my inbox is flooded w people who want to argue w me. It’s a joke, plz don’t take it too serious lmao
Lmao
I’m dead 🤣 and yes I’m on an iPhone. And yes I hate it. But damnit, the thing won’t die.
@@malcolmosburne7266 why you lying?
I mean... Jobs didn't really answer any of the guy's questions. He just made an elegant distracting speech so everyone would forget the questions lol.
David L. he literally said he doesn’t know much about open doc. that answered the question.
Classy and well done response. Admits to his limitations, acknowledges the complaint without attacking the man, and gives other people credit. That was some good leadership there.
His response came of like a political speech to me... redirecting the attention of the matter instead of answering his question directly (the guys who asked was probably upset because of OpenDocs, which is reasonable and valid because the years, time, and money invested into it essentially went to waste) so I wouldn't say it was good leadership and just because his speech contained almost no fillers didn't mean he was exactly being direct with his answer. Just notice how he mentioned about making a product that would make 10 billion dollars a year and how he would see his products through the eyes of the customer instead of engineers that could make the next best things of technology. Both of those are irrelevant to his question regarding the discontinuation of OpenDocs. Again, *redirection*
@@newprojects7847 he actually did answer both questions: he didn't know much about stuff the guy asked about, because for the past years he's been working on understanding customers' needs and giving directions on how to do that to the development teams
Edit: also, how else is business supposed to work, Jobs had his own vision and shift of interest so he decided other things were better idea to develop than the OpenDocs
The hype around this guy is actually a shame and turns people off. At least he actually learned from his mistakes and was a much better leader than most.
Jobs was great at marketing, almost a visionary. Outside of that all other indicators was that he was a total a-hole people hated to be around. His real lasting legacy will be how his vision (and his engineers) brought cell phones into the modern era.
@@newprojects7847That’s how the real world works. Sucks for the workers, but that’s how it goes.
“some mistakes will be made along the way and that’s good because that means some decisions are being made along the way” love that quote
Typical romantic nonsense, these words are always not right and not wrong.
In a world rife with quotes one can only hope theirs will be memorable. I just made that up... The point is his only skill was being a showman. The technical talent and software were the achievements of his staff. Not saying he wasn't skilled as an individual, he was a glorious poster boy and this clip along with some of his other interviews highlight that; hell we just watched him say nothing at all and get an applause for it... That's a talent.
@@dukenukem4447 I don’t care necessarily about him. I am not a fan boy of Steve Jobs by any means or even a “apple guy” for that matter. If people think I like the quote only because of who said then that’s funny lol. If my friend Ted said this I would still like it. It’s a nice quote no matter who says it. Almost everyone at points in their life live in fear of making mistakes and it makes them fear taking risks but sometimes that can lead to regret. I’ve always lived my life knowing I’m going to make alot of mistakes, some big some small, but I’m ok with that because that means I’m at least trying and I’ll never know the answer to something unless I do. Thats what the quote makes me think of and I think it’s something a lot of people struggle with. Point is I think people need to stop over complicating stuff because of who said what and who that person is blah blah blah. It’s a nice quote that’s all lol
@@dkmike2299 You don't have to convince me of your reasoning behind liking the quote; I have no idea what other people think. I am glad you found a quote you like, since we're sharing, I had a really good cup of coffee this morning.
@@dukenukem4447 lol
Steve Jobs wasn't perfect, but his response to this aggressive question was...PERFECT. He paused. Thought, and then he responded. When you're inventing the future, mistakes will be made, but trying to do your best is a great way to answer any question.
Couldn’t have said it better. I haven’t watched many videos of Jobs but the diplomatic prowess he exhibited in this clip is second to none
He thinks Jobs is a programmer not a businessman.
He did program too. He was like Elon Musk is to spaceX very involved with the engineering
Jobs is a salesman.
@@taylorlangley900 no he wasn't like that at all
T. He was
@@t.7527 How do you know? Did you know him personally or work at Apple?
I use this clip for my clients to demonstrate how to respond and not react to conflict. Say what you will about Steve Jobs, but in this instance, he managed the conflict brilliantly.
He just deflected the question completely, what's brilliant about that, don't take the questions to begin with if you're not going to answer them anyway.
@@dushas9871 He did answer it though, he was saying that OpenDoc does do some things that Java couldn't do alone but that those things are unimportant for them. They didn't want to maintain OpenDoc just because its list of features was long, at that point it is a needless addition to the tech stack and therefore a lot of work with no payoff.
That is what he meant by 'we have to start with the customer and work backwards' you don't just make random high-tech stuff and hope customers want it, you instead ask customers what they want and make that. What the customers wanted didn't need OpenDoc so it became defunct.
What is brilliant is that the developer very rudely insulted Jobs in front of tons of people, Jobs took the time to gather himself, answer the question, and then proceed to also answer the spirit of the question. All that while not only not attacking the question asker but even somewhat defending him.
@@dushas9871 no he answered, the answer is "decision has been made and it's better than making no decision", they moved on from the tech that was mentioned and that's it. And I loved this response so much because I hate people who always avoid making decisions.
Hmmm, something I take home from this video: "Don't address the person, address the audience". And interestingly I don't think he could pull that off without a long awkward-ish pause. Really nice speaker skills right there.
That's a really good observation. It seems like a good habit to behave as if the audience is on your side, which in most cases they are.
I wouldn't consider it an awkward pause, its more about thinking about a response. Its about taking your words and putting them into the best wording to make as many people happy and give a proper response.
We live in a age now where everyone types the first thing in their heads and twits it or Fbooks it, people just repost memes and share pictures without a second thought, people dont stand back and smell the roses and think about how their action might have reprecussions.
Yes, I agree.
@@APRCraig Basically, most people lack critical thinking skills and/or enough patience and wit to properly answer *instead of reacting* a question. 🤣
@@thenaughtyamericanexpat Trouble is he didn't answer the question properly at all.
Answered a completely different question and got cheered. That's how you deflect a question but not get caught. 😂
I like how he pauses when hes thinking instead of saying um um um um um
That's a hard skill to master.
When people say I’m a million times it’s a manipulation tactic, it also distracts you from previous statements. It’s basically a stupid liars game to con people.
@@Vaultzero Or, umm, it's something bad speakers do to fill the space because they are not comfortable with silence.
0:37, 1:39, 2:22, 2:45, 2:50, 3:20, 4:19, 4:56...
@@4400jman it’s still 300000% less than others who speak. You wasted so much time to make these time stamps you must have anger issues
Anyone else hear that one person who clapped and stopped clapping once he realized he was the only one
Vincent Granath 1:59
He actually felt the lines and had to drop an applause but you know....shit happens.
His parole officer
Someone should have thrown him a fish
happened to me once, feels terrible :')
Saying Steve Jobs did nothing is like saying "a farmer does nothing, because the food grows by itself".
Saying Steve Jobs did nothing is like saying "a farmer does nothing, he told his Mexican laborers to grow and pick the food"...wait up, whats exactly what he did lmfao
@Hudson Hawk6 So he's a good CEO, not the Jesus of computers.
@@TotallyNotElPresidente Only Jesus is the Jesus of Everything. Everyone else is just trying to make a living.
@Hudson Hawk6 This is what minorities Dont like to hear. They're being put to good use bc of their leechy and thus sometimes ignorant behaviour. It's hard to blame it on them since they're born that way, but the world just isn't fair. Few understand
El Presidente Make sure to go fuck yourself socialist.
I miss him. He had such honesty, candor, sincerity. Amazing man.
The patience to go after the spirit of the question, really comes when you've seen a lot of life, and you're lesser interested in "where the question came from", or the spite that the question had, very clearly and more interested in answering whatever piece of truth the question has.
Rejections, life, failure, everything gives you that humility of spirit. What we see here, is that grounding-in-truth in steve jobs in action. Forever a class act. RIP Steve.
RIP your POOR COUNTRY english u disgusting indian 🇮🇳 villager
Steve Jobs was a horribly impatient man. He was, however, charismatic and an amazing communicator.
The concept you’re bringing up here is a big reason why so many of us Christians believe what we do. There’s an unprecedented amount of power that comes with such a seemingly simple concept to implement. And yet time and time again people find it almost impossible to take a moment to consider the circumstances that one might come from and what they really might be thinking when they say something that seems to be necessarily an attack. People very rarely have a great day and then decide to go ruin someone else’s. For someone to see you genuinely making the effort to be compassionate and understanding to one who wouldn’t dare provide you the same courtesy, has so much power so as it can make an individual become reflective of things they otherwise wouldn’t give a second thought to. It’s really cool stuff. I didn’t know Steve was so wise.
@@taylorwhitehead3425you people believe in religion because you people need someone to tell you what to do or you just got brainwashed, I'm sorry to tell you that harsh but that's something you can only see outside your ideology
living like some people intended you at thousands of years ago, written in a book and believing in something higher are two very different things
@@xBintu I'm sorry you feel that way. You don't care about religion, you simply hate Christ. When was the last time you said anything like that to a Hindu or Muslim? I thought so.
Wow... a CEO of a big company saying sorry and admitting fault whilst being a market leader.
And being sincere about it as well...
Apple wasn't even remotely close to being a market leader in 1997. At the time, a lot of us were scared shitless that Apple was is serious trouble and might not actually make it. Fortunately, Steve was given a lot of latitude to affect change.
pureU4EA was he sincere tho ehhhhhhhh
pureU4EA yea my point exactly
pureU4EA zuckerburg is a piece of shit
It's all about that pause at the start. That pause would have saved me so much grief over the course of my life 😂
I hear ya...
Bruh even when i pause i cant think of the right shit to say; till after its all done.
Totally.
The pause is he physical manifestation of his brain telling him to calm down
@@tommytangle3392 Hey man, it's better than just getting angry and making mistakes you wont be able to fix. I think that what you're experiencing is actually helping you out.
Good observation, Adam. Yes, if only we always had thought before we opened our mouth.
The critic was mad confident and you gotta give respect for that one lol
Yup, nowadays people would only say stuff like that on twitter. This guy did it in front of a room full of people
I guess the questioner was an OpenDoc developer who had realized he had wasted the last 5 years of his career.
Insightful comment I couldn’t figure out from what perspective/position he was asking these questions. It all makes sense to me now 🙌🔥
lol that makes the exchange meaningful (and funnier :) )
@@effortlessawareness8778 Or an investor. Someone with stakes in OpenDoc...
poor lad had no idea Java was the future
@The Fandom Menace pls explain
I would hire this Steve Jobs guy. He seems to know what he's talking about.
If someone thought this year's ago we won't be seeing a bitten apple on a laptop in every rich guy's table
He already fired you
Ethan Betts it has 103 now
Yes but he’s amazing at talking about nothing or things he doesn’t understand.
He’s definitely a good spokesperson, I’d like to see his career unfold.
I like the way that, in Job’s response, he laid out what had actually been done with all the mistakes he himself made against what the audience knew was the successes already achieved. Nothing beats humility and facts laid down.
Answers politely, but doesn't answer either of the two questions.
@@TK-ju5hv Steve jobs did none of the work. Literally since the very beginning he's only taken credit for other people's work
@@aaaaaaxaaaaaa His job was having remarkable taste, and building a team. He did both of those remarkably well. He had Apple take credit for the work people do -- at Apple. That's perfectly reasonable.
@@TK-ju5hv Calm down clown. Steve Jobs is great, nobody is denying that. But he is overrated, the engineers behind all the stuff is 10 times the man Steve jobs is, thats the point.
Coz he doesn't have to justify himself to some little nerd.
@@zaza-ik5ws I am a design director and work with "engineers behind all the stuff". they would never invent simple to use stuff, that works, is sexy and changes the world on their own. you always get the beaten path and many times even "strange" solutions. (and I don´t look down on them. don´t get me wrong. they know things that I don´t but they lack of a certain vision)
Jobs is absolutely right, to start with the consumer EXPERIENCE and work the way back to the technology.
we can not pretend nowadays to still do stuff like in the 70s or 90s. that would be boring as hell!
look at all the USB-mp3 players. (remember?) NOBODY ever thought of using a f..g HARDDRIVE or a screen and touch technology. and yes, S. Jobs or Apple did not invent all of that but no company put it on the market, like Apple did.
the Ipod not just changed the MP3 player industry, it changed the whole music industry, which BTW was busy fighting Napster suing users worldwide and being afraid of the internet.
CAN YOU IMAGINE??? not taking advantage of humanities biggest step into the new age of information.
Microsoft still used styluses and a desktop IOS with folders an root directory. with
who f..g cares about that?? APPS were invented, all the sudden we paid 99ct for a song and music industry made more money than ever.
(even with the possibility to copy or downoad everything for free)
AN ENGINEER WOULD ALWAYS TRY TO BUILD A "BETTER RADIO" WHICH STILL LOOKS LIKE A RADIO and never invent an Ipod or an Ipad with touch and APPS.
P. E. R. I. O. D. ! ! ! ! !
you need a VISIONARY GENIUS to fight for all this stuff and convince, force, a team, a company to be brave enough and BORED about shitty solutions and pushing his engineers to do what Apple did.
do you really think Jobs claims to code better than his engineers or solders better than his assembly workers (machines, btw)
from my own life...
I recently worked on my own product, and started a brand. (an innovation in electronics.) without even knowing electronics at all. the engineers couldnt solve what I envisioned. So I started watching RUclips videos, registered in online forums and was searching by myself. (again, without a clue of electronics!!) I found things OUTSIDE THE BOX. maybe my lack of knowledge didn´t set me boundaries and the result was 10x better than what was thought is possible.
no joke!
my product heats liquid in 15sec and competitors so far take 12min! their batteries run out of power after 2 times. my product can do 20-25. (!)
a very useful product btw.
many companies tried but they go down beaten paths and use the same, as always.
they think "radio" I think Ipad. (just an example)
and by coincidence I did the same as Jobs did. looking at the product from the user experience and I said, how come it takes 12 min??? nobody will do that! the engineers said, its simply not possible. the battery will be 13kg and that is not portable anymore.
so I solved the problems myself.
with endless nights on youtube, ending up at 3am on KNIFEMAKING videos or freediving lessons to hold your breath for 6 min... (you know what I mean) crazy shit. but EXACTLY that is, where you find solutions which nobody thought of.
I was not randomly searching. I was looking how other industries solve a problem and there it was.
Apple did not invent the touchscreen but made the most out of it. why did Blackberry have no touchscreen? because they shit their pants to go down that path. they were afraid to build the hardware it takes.
anyway... Jobs is probably a shitty coder or can´t even code himself. but who cares? he can lead a team of engineers to change the world.
peace ; )
"Fake news, next. That's a very nasty question."
Lmao what a b*tch
They kind of have the same ring to them, don’t they. Both have/had narcissistic personalities, so it’s not completely surprising. Jobs is a bazillion times more intelligent than Trump though.
HUUUUUUGEEEE
@@peterdefrankrijker trump has very high iq. You dont become president by being average in intelligence. He is just an ass.
😂😂😂
This is a really skilled response but kind of gives me "politics-type" answering style - answer half the question and the other half spin it into a positive with your own narrative.
Few people were/are as good at that as Steve Jobs was.
When you're in a position of power and responsibility you sometimes need to make hard choices which means pissing some people off automatically. You can second-guess yourself to death or you can go with what you feel is the best option.
While I never cared for Jobs (or Apple) this was a straight up amazing answer that was both assertive and diplomatic, even if we don't agree with it, we cannot say it was a thoughtless answer, nor was it frivolous, empty corporate talk.
He clearly had a vision for what he wanted for Apple products and in that sense he succeeded.
Not at all, just keep up with the point about designing for a clear customer benefit
@Eclipse538 ok bro you convinced me to like this comment thex bro
The art of using a lot of words, to say nothing 😂
How he used the answer to praise his engineering group and their dedication. Subtly laying x3 offers and sticking with him. Just brilliant!
"You gotta start with the customer experience and work backwards to the technology"
He said everything
Many devs have this problem. They are very bright people but they need a business person to help them make their product sellable.
“In order to be found it has to be wanted. “ Corry W Dawson.
ShadowBeat That’s the exact opposite of the man’s statement.
Yup that’s good advice when it comes to your own business
Brilliant in that it’s and obvious assertion delivered with simplicity....
That Guy's Daughter :- Dad I want an iPhone !
Steve Jobs :- Here it comes.
She too a customer though
I think I read it somewhere that he knew how addictive they were going to be to the public and never allowed her to have one.
Your comment is
"That guys daughter:-dad i want an iphone !
Steve jobs:-here is comes appeared on a redbull ad
Right after i was done watching this video i clicked on it ,scrolled through the comments and saw the same thing.
@Factual Fox ikr its like a drug
Factual Fox oh god shut up
"start with the customer experience then work backward to the technology" epic statement in which the computer software design industry today no longer adheres to.
It's amazing how that statement holds up. Meta and NFT's come to mind when I hear that statement.
Nowadays it's more like start with a sellable story and work your way to a SPAC.
Entire web 3 comes to my mind when I hear it.
oh no they still do, the average technology purchaser isn't their primary customer, however. The person buying all of your personal information from their "customer metrics" harvesting is their primary customer. You are the product.
❤
My uncle worked for Steve Jobs way back in the day. And while Steve was a complete a-hole to work for (his words, not mine), I gotta hand it to Steve for how he handled himself publicly, especially with questions like this
I love that he takes his time to calmly process what’s been said and deliberately chooses his response to it. I aspire to this level of emotional regulation !
Yes, organizing your thoughts before responding is always prudent...
It’s funny cuz Steve was famously terrible at emotional regulation but he pulled it off here and made it look easy
In front of a crowd as well. You can ask me what's my favorite color in front of a crowd and I'd probably still fuck that answer up.
@@Benjamin_Gilbert-Lif you don’t know him well then. My dad had worked with him briefly and he tells me that he only showed anger when he wanted to convey a point. It was not over him, it was deliberate and the right amount always. Other people who have worked with him also say so.
@@roshsurana
You are totally right.
💯
His response was basically: “We’re not making our products for developers, we’re making it for the general public.” In the end it was a pretty good business decision but I feel for the questioner.
You shouldn't, he had a point, but he put it forward in an aggressive, beligerant, self serving tone, and deserved the response he got, and for 2 million people to watch him get put in his place.
I don't feel for the questioner at all. He's a bitter developer who you can't trust within a mile of your customers. Some back office savant with no interpersonal skills, angry because one of his fellow nerds rose above the rest.
It's also strikingly non-visionary because the idea of only pleasing the people leads to not giving impulse to the betterment of humanity. Smart business strategy, and Jobs said openly that it's about making money, but not wise in the big picture.
Humankind is still way too much celebrating least-resistance opportunists and skillful status quo exploiters as role models.
I just wanted to say that I've somehow got here from a Shovel Knight video
Mr. Romaro good game
Anyone else notice the respect in that room? Nobody yelling or talking over eachother just a amazing talk and debate wish we had this at 2020
That's no moon, politics consumes too many people these days. So many people are so obsessed by controlling the lives of others that they cannot control themselves.
I just thought this when I heard the guy ask the question. Insane. Discourse like this in a large gathering like this just seems impossible now lol
They had testosteron back then
*Trump disliked this comment*
“You’re Just a Lowly Journalist who doesn’t know when and where to speak” *Said Trump* (*interrupting you , when you where about to complete your question*)
@@hilal_younus thats off topic
"And I've got the scar tissue to prove it" was a brilliant line. Also, "Start with the customer experience and work backwards" and implying mistakes are a necessary byproduct of progress.
All gold
I feel like Steve Jobs wouldn’t like today’s current apple
Young Steve Jobs wouldn't like the Apple led by old Steve Jobs
@@zachdugan7320 thats so true
That's absolutely wrong. He was the main reason apple ended up being a corporate monster that take advantage of clueless customers with overpricing and cheap labor in underdeveloped countries
@@GenderBender201 It's called the free market. Their prices are so high because people are willing to pay for it. Laborers are being paid less because they accepted the job, knowing that the salary is low. If more workers refuse to work and demand for higher pay, the company has to naturally adjust because the labor supply declined, thus increasing the demand for workers.
daniel pardenilla "if worker refuse that payment and refuse to work" lol oh my sweet innocent child, you don't have idea what labor exploitation is, and how the necessities of people lead them to work for whatever they could get, even if it's almost nothing, why do you think exist minimal wage laws? And why do you think Big companies choose third world countries with weak labor laws to establish their factories. I'm not criticizing the free market, if people want to pay a million for an iPhone, it's their problem, and it's the right of the company to charge whatever they want, but must of their prices are over valued and stupid.
Apple then: what can we do for the customer?
Apple now: what can we get from the customer?
ruclips.net/video/XMP1aUTRM1Q/видео.html
Except Jobs made it clear in his response that making money was the main goal ("...sell $8 billion, $10 billion worth of product a year."), so I don't think much has changed, really.
The customer: Camping in a tent outside for days for the latest iphone model.
@@edwardbrownson2152 yeah, with last year's phone in their pockets, waiting for the new one. That has exactly the same software in it lol. Apple proves that you can rip people off now and they'll still come back if you make the object shiny enough.
Takes wired iphone headphones off the market to make airpods that cost hundreds of dollars then sell a new product which that cost as much as the old wired headphones which is just a wire lanyard to hold the airpods while you use they don’t get lost.... nice one Apple
He deflected a not-so-subtle criticism boarding on rudeness with calm, rational and perfectly good reasons. He was a legendary visionary back then and still is today. Truly one of a kind leader in the best possible way.
He speaks like a CEO because that's his vision. The guy asking the question asks like an engineer. I used to be an engineer and I get his technical mindset, but practicality always wins, and this is a phenomenal demo of how good Steve Jobs' vision was.
He was 100% right ... put the customer in the center, listen to the customer, then figure out how to deliver on their needs.
Engineers are like vegans in respect that they have you know within a sentence or two what their chosen profession is,heaven forbid the day anyone has suffer meeting a vegan engineer ....
@@TruthHasSpoken You are 100% wrong. He was focused on customer "experience" not "needs". He sold people things they never asked for and did it well.
@@scottmichaels1764 I don't disagree.... "needs" can be understood as both expressed and unexpressed desires to improve one's life. I agree that Jobs did the latter .. .it wasn't a matter of forcing technology on people for the sake of technology, it always had a customer insight, a line of sight to improving one's life whether that need was expressed or not.
The guy asking the question asked like someone who anted to be where Steve was.
You didn't search for this, yet we're all here...
Yeah, it's called recommendations..
And ww love it
the algorithm is bringing people together haha
You didn't think this comment for yourself and yet here it is
even i don't know why i got this in my feed,i don't even have a apple???
Imagine ANY tech CEO answering a question like that today.
the only person i could imagine is elon musk
Just Steve Jobs could have do that
I can see Elon Musk answering that
They would cry. Again i agree with first comment. Elon would laugh and be like bruh im rich off electric cars Imagine that.
Like a politician? He sacked a software that was basically the livelyhood of 1000s of developers ( a really big chunk at the time ), who then all fled to Microsoft as Apple tanked over the following 2 years due to lack of developers... The guy who asked the question was 1 such developer and his reasoning behind the way he asked the question was that Jobs pretty much made him unable to earn a living if he continued to develop for the Mac platform.
To stand up there and say i could be wrong and we will work on it and listen and do our best, takes a strong leader.
Most people think their only optional responses to anger and insults is either a better insult or walking away. Steve Jobs didn't answer the 2nd question about what he's personally been doing for that 7 yr period, but would it have mattered if he'd listed the things he'd done? Would that man have believed him? The key takeaway is that he didn't lose his cool. He didn't try to out-insult his attacker.
He didn't talk over his attacker.
He didn't call on his loyalists to attack the man or escort him out.
Communication is something we desperately need but severely lack in this world, so it's good to see at least one adult who can graciously and intelligently handle the pressure of not being liked in such a public way.
Bro do you have any job?? Like any work to do
@@temp850 I'm not here to say you're insincere or insult you. That being said, there's a difference between kindness and elevating yourself to a moral high-ground. The latter is what most people see when they hear retorts like those analogous with the ones Christians were readily (and appropriately) called out for: "I'm going to pray for you," in response to an insult, which can easily be taken as passive-aggressive or condescending.
I think what Jobs did was redirection, which was powerful in this public forum. As @ProtectingYourself accurately pointed out, he specifically didn't address the insult, respond to it, or even react to it. It was completely ignored... Instead, _because there was more than the insult,_ he distilled it all down to the specific concern, and addressed that. In doing so, he could address it pragmatically and provide a useful answer.
Insults, compliments, and virtue signaling are empty, and turn people away. And, the unfortunate reality is that some of those Christians that responded to insults and personal attacks with "I'm going to pray for you" were truly being genuine, and felt empathy for their verbal attackers. The result, however, was to harden and distance the individual more and push them further away. I think what Jobs did here was the opposite. He took the attackers, cut down to the core of their accusations, and gave a solid, pragmatic argument as to why they should join him.
@@imamangoo8632 just delete your comment man
Beside, the answer to that is simple. NeXT
Or another way to say that is, "Making decisions, making some mistakes, and learning."
Now I know why I never got anywhere in the corporate world. I'd have blown my stack had someone asked me such a smug question.
Exactly!
Insecurity.
@@marko6489 Hmm, insecurity in what respect? I really don't think so.
2:00 that awkward single clap😂😂😂
This is why he is a CEO. A CEO has to be able to think this way. Many people do not think this way.
His pants have more patches than the whole Mac OS
I think it's fascinating you are obsessing about his jeans!
@@patrickgiese9503 right lol Steve was a brilliant man and was a privilege working with him
@@ericcaires6423 Oh you snowflake, i bet you dont know how to use a windows PC
@@patrickgiese9503 I think its fascinating that you think its fascinating that ClemesAlive thinks its fascinating that his jeans are full of patches. ..... this is so fascinating!
@randominternetperson ah but your wrong! I find it fascinating that "Patrick" thinks its fascinating that that Clemens thinks its fascinating that Jobs pants have patches. Surprised you didn't catch that..... fascinating!
I'm impressed with his humility in admitting that he doesn't know what He's talking about a lot of the time, and also being kind enough to break down his thought process about why he does what he does. Also, he gives major kudos to those that are working hard for him and the fact that they know what their doing. What a magnanimous moment for a truly exceptional man!
Then he has successfully bamboozled you with his sweet talking. That was his gift.
Wozniak was the tech guy. Steve was the salesman. Gates was the software tech guy that knew if you sold to corporations and government that you didn't need to be a sales guy. No disrespect to any of these men, they are all legends in thier own right.
He was politely saying that the guy who asked the question doesn't know what he's talking about.
In the '80s, Steve Jobs once said that other people had described him as a crybaby, but here he shows much more wisdom and patience than many CEOs much older than him. It has never been more clear to me what a mistake it was that he was forced out of Apple the first time, and what genius it was to bring him back.
"Start with the customer experience"...man the people at Apple really need to watch this again, they surely miss him.
well they surely miss the mark right now :D
@The Fandom Menace Exactly, like suddenly the cameral opens and you're like "how did I get here?" or you disconnect a phone call and some random music from your songs library starts playing.
Seems like zero innovation since he died. He had a special brain. Like George Carlin and George Lucas.
Apple has become the definition of “starting with the technology”
Well..I've used Apple products. They're amazing.
But - they're not for poor people. Apple doesn't like poor people
“Some mistakes will be made along the way, that’s good, because at least some decisions are being made along the way”
I love the way he paused to check his ego before he ran with the "you might be right..." approach
It was faux humble, he said the asker was right about something that is irrelevant.
He is a sales man. You don't puncture the customers ego. Everyone who is watching are potential customers. This is also I think the last q and a he made after this I don't think he ever did a q and a anymore.
@@jg-tz4fnfaux implies that he thought he DID know all the technical pieces. So I don't think it was false at all. He just exposed how irrelevant the question was in the first place.
I think this is also a de-escalation technique: "you may be right" is not the same as "you are right". But, it gives his critic some agency and deflates the implied setup to a heated exchange.
As assernine as the question and assertion was, it elicited one of the best responses. Its refreshing to hear someone who is so coherent and good at communicating to an audience.
Kek snake
Assernine? Lmao
@@markbailey8086 Illiteracy is not impeding anyone from posting on the internet.
@@adventurer3645 definitely not.
As what
The fact that years later I’m watching this on an Apple, speaks volumes.
I read this comment, laughed, then realized I was doing the same thing.
I am watching it on a MacBook, i could not make RUclips work on a fruit yet.
I still can't believe it Commodore international isn't today's Google!
@TrashPanda Raccoon it could just be that google focused on search and did it right. They either picked the right tech to focus on or had really good management but it was probably a mix
I had to commodore it, never heard of google.
Google is today's Google
@@markwilson7411 hahahaha
@@n-chan8896 hahaha
This clip really shows how consumers will ultimately choose what they want even outside of the developer's preference.
Here is some extra context with this clip:
The man who was annoyed is a software developer who used OpenDoc and was upset that Apple cancelled development of it at this press conference. His demeanour towards Steve Jobs was insinuating that he is a big bad businessman wanting to cancel it.
OpenDoc was an application framework developed by Apple to allow all features of a program to be "components" where they can be reusable across different applications. This sounds great in theory but proved to be very memory consuming and despite the initial thought of it being better for the developer and the consumer, it only proved to be better for the developer and not the consumer.
Steve Jobs mentions this in his response. "You can't start with the technology and try to figure out where you're gonna try to sell it" 2:00. At the end of the day, consumers want simplicity and great software. People are just going to be pissed off at first.
Great reply from Steve.
tq
Thank you for the context.
Mand
Super Mario thanks for the support!!!
Now i Understood ,What great Steve Jobs talking about
Being a better, brighter human being doesnt require stooping to their level of insults or proving that your a better, brighter more quality human being than they are. Words and actions speak for themselves.