If you're a *CrowdStrike* customer watching this on or around 19th July 2024, there is a massive outage affecting customers globally. The following is reported to fix it: 1. Boot Windows into Safe Mode, the Windows Recovery Environment [or from a USB drive e.g. Linux] 2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory 3. Locate the file matching "C-00000291*.sys", and delete it 4. Boot the host normally If you use BitLocker you will need to have the recovery key handy
If you're a CrowdStrike customer, probably. If you don't use CrowdStrike it won't affect you. CrowdStrike isn't something a regular home user would have installed - it would be installed by a company's IT department.
@@ProTechShow how do I reset my PC like delete everything? Everytime I restart my PC it rollbacks everything before the restart I'm pretty sure it's because of a corrupted file please help
@@duckquack7914 If it won't reset I'd suggest wiping and installing from scratch. Be aware that will destroy any files on the device and you'll need to download your own drivers when you reinstall. If you're not comfortable with it yourself then probably best to ask a friend/shop for help.
This is the best video tutorial I ever seen, rather than other people who have long intros, this one is one of the clearist, straight to the point video I ever seen, Thank you so much!
This is an excellent video that every Windows user should watch, whether you’re experiencing blue screens or not. Unfortunately there is no single fix for a blue screen, which is why you have to learn to look deeper. What a great guide, thanks for this video!
@@ProTechShowHello ProTech if you really like challenges I have a doozy for ya. I can give an extremely detailed list of everything that has led to the issue. In brief in this post. 1. Lighting took out the original motherboard. 2. Hard drives, processor, okay, new memory. 3. Replaced it with a completely different motherboard. Old was an ECS or ESC. New old stock is a Gigabyte that supports the old processor it POSTS . 4. Dual boot and Win XP works Win 10 won't boot normally or in to safe mode. 5. It was MBR (Legacy) boot without AHCI setup on the old motherboard the new motherboard has the feature, however it is not set to use it in BIOS. 6. I didn't do the following on purpose. As I mentioned earlier it is dual boot Win XP and Win 10. Here is what I didn't intend Win XP is on one hard drive and Win 10 on the 2nd hard drive. (Two total in the system). Each drive has 2 partitions each drive is a terabyte in size. Four partitions as equal as I could make them. 7. Tried BCDEDIT repairing no avail. Tried my best to inject the drivers that support the new motherboard again to no avail. It is either a bootloader issue or a missing driver that fails to load at boot time. The error I get is "inaccessible boot device". Any suggestions would be highly and hugely appreciated. My apologies for such a long post and Thank You in advance for (possibly 😆) reading it.
Now this guy is good. I'm still working on my BSOD error - but I love the fact that he mentions how annoying so many forums suggest the exact same pointless "fix".
Incredibly helpful! So clear and concise to understand. My girlfriend unfortunately did a recent windows update and it went haywire. Next thing you know, it goes into a boot loop and never goes to the advanced recovery options page and was unable to start in safe mode. Just kept getting the blue screen of death screen message. Was able to boot into the advanced recovery options by booting from a USB with the Windows 11 media creation tool from the link you provided and was able to restore it to the period before the problematic update. Worked like a charm! Thanks so much!
Unfortunately no methods worked for me, it's strange as a friend offered me a new hard drive and after putting it in, it seemed to corrupt my system as many files went missing and my pc slowed down substantially, but good video anyway.
I can't tell you how appreciative of you I am. I have a hard time following tutorials and often end up being super frustrated and give up. Easy for me to follow and told me exactly what I needed to do. Thank you 😭💖💖
Very helpful. Made it to 4:42 of the video that sent me in the right direction needed. Ran a few test provided for my error code and was successful at identifying the potential issue. Will have to run my system for a bit to confirm, but the CMD SFC / Scannow Identified an issue and resolved it. Thanks for making quality content.
Went to bed, woke up to use my laptop....BSOD. This absolutely worked! I had to go as far as USB configuration and chkdsk /r. But it fixed the problem. Thanks so much!
Hey. I it was the same for me. Went out came to use the laptop and gbam.. BSOD. BUT I am unable to fix it. Did it retain your windows when you were done? Or did you have to install another window? Is the laptop still fine now?
Upon looking at my Event Viewer (Which is something I didn't know about), there were hundreds of errors related to my bluetooth/wifi adaptor. I uninstalled the device and removed it from my PC and I am no longer getting BSOD. Thank you so much for the information, I was going at this issue for days. I was so stuck on it being related to a driver issue or tied to a windows update. You're a legend.
I tried reinstalling drivers, nothing, I removed my graphics card, nothing, deleted duplicated files, nothing, deleted my drivers, nothing, removed and cleaned my ram, nothing, I’ve gone to bios and safe mode to reinstall to the previous version of windows, since they absolutely demanded I download it because of the infamous “packet dump” bullshit, and now my pc is frozen at 38% while trying to restart.
@@Bradlalb123 Unfortunately you will have to do a clean install of windows to solve this problem. You will have to re-partition your hard drive to do so, set all bios settings to auto and then reinstall windows. If it doesn't work after that you may have a bad hard drive.
Great video. I believe it's fixed!! Blue screen would crash immediately, but after your advice I was able to update windows and do some work for a couple hours afterwards and no crash; so fingers crossed thanks again!
When my laptop started getting these annoying Blue Screens of Death, I took it to the computer repair shop to have it checked and diagnosed. Turns out that some antivirus software are outdated. So I was told to never use those again and simply use Emsisoft and Ublocker extensions. That means McAfee, Avast and Ccleaner are now junk software. Since then, my laptop hasn't suffered a single BSoD.
One common pattern was after everyclean installation of Windows the crashes will only start when i installed applications either from the Microsoft store or common applications ive used before with older versions of Windows 10. Most of my applications were 3D CAD and modelling as well as Steam. Finally realized the issue was with incompatible GPU drivers. Whenever i did a clean installation of Windows 10 it would look for display drivers and install the Nvidia app. I assumed the correct drivers were installed. This was the problem. Apps were freezing or crashing to the BSOD and i didnt know what was going on. I tried SFC, DISM, restore points, recovery drives, System Repair Chkdsk. Was going no were. Windows would get so unstable until you cant even boot in and have no option but to do another clean install. So whenever you clean install windows also go to Nvidia and download the appropriate GPU drivers before installing your applications.
This was a great guide on how to delve deeper into BSOD errors and I didn’t have to brush up on my Hindi or constantly replay trying to understand what they said which amps up an already frustrating situation. I’m working on a BSOD issue related to an event called Bugcheck, which could possibly be related to a physical memory issue or Win trying to write to freed memory. Still hot on trail, but this video has provided me with some debug tools to look at it closer…many thanks!
this was absolutally amazing! most tech videos just tell you to just start replacing parts or some bs like that but this was a HUGE help. Thank you so much!
Glad it helped. I'm not a fan of randomly guessing and replacing parts. My first job was working in a computer shop and that's basically what happened; then I got a job working on servers. You can't just turn servers off to take a guess when the parts are expensive and it affects an entire business every time you try something, so you have to learn to diagnose it properly.
A bluescreen crash will typically reboot back into Windows automatically once it's saved a memory dump. In the event the bluescreen occurs during the start-up process there's a section in the video with things you can try if Windows wont start. Finally, you can grab the dump file from the faulty device and run the analysis on another computer - it doesn't have to be the same one.
Guess i’ll be taking it somewhere else.. none of this worked, I appreciate you taking the time to make this video still. Hope it helped plenty of others
Installation Failure: Windows failed to install the following update with error 0x80240016: Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.373.806.0).
I've been having this problem for months now! Either my browsers crash, the games I play, or just my whole computer. This has been very annoying for me and I hope that this will help me alot!
So helpful, for me it was Norton security causing my crashes, currently no further issues after uninstalling it. Thanks for the great advice, very good video.
Ugh it's so annoying I did an update last night before I went to bed, and I check it hours ago to see the BSOD I've tried uninstalling the update and just done everything so annoying!
Ouch. Glad you got it sorted in the end. I like to make regular backups just in case. If something like this happens it means you can restore the backup with all of your apps and data intact. If you're interested in taking a look at some free options there's a video here: ruclips.net/video/mOyQAJqeZ48/видео.html
Excellent! Thank you so much for such good, logically structured content. It is not easy to translate technical knowledge to us, regular users or semi-geeks, so thanks for that! I watched your video only after (hopefully) finding the solution in the randomized alice-in-wonderland style, but it seems to work. In my case Chrome and some of its extensions or its hardware acceleration feature (still monitoring this) caused Windows to crash basically nonstop, it even affected Window's menu like settings which I couldn't open. Thanks a lot again! I will definitely come back if my solution will appear to be only temporary.
This was extremely helpful!!! Thank you 🙏🏾 I downloaded the WinDbg and it gave me the code for my Nvidia driver… So now I know specifically what to change.
The media creation tool worked. I've had problems with this brand new computer to drive to distraction, even considering the bluescreen. I'm wiping the ssd and returning the pc. Thanks for your help.
Thanks for these very clear suggestions. I am my own worst enemy here in that I updated Bios after my first blue screen. Lesson Learned. Wish they would hard code a warning not to update Bios after a crash!
thanks. You are good but it is rather technical, I got to a certain point I though I was on the verge to fix my blue screen but then I didn't. I will take it to the shop. My thought, this new hardware that was installed on my computer may not be all compatible :D
This is so thorough and exact. It seems a lot of thought was put into this video, to make it actually useful as possible. Appreciated! I got here due to an unresolved BSOD. Unfortunately, in my case, there is NO 'BugCheck' Error entry in the Event-Logs (as suggested on 03:52), but rather (just) a Critical entry with Source='Kernel-Power', Event-ID=41 and Task-Category=(63). The crash always happens after resuming from Sleep. It started 2 weeks a go, on a Windows 10 Pro PC running successfully (with no BSOD) for about 6 years. Could you advise?
Excellent video. really informative and well presented. It really helped me with my issues and I now know what to do next time I have an issue . Thank you so much.
You fixed me!! My PC autoinstalled windows 11 and wouldn't boot up after, not even to safemode without crashing. Following your advice, I ran chkdsk c:/f and chkdsk c:/r a couple times each before finally resolving my issues. This morning windows loaded perfectly!! Thank you
Hello, I have a question about if it’s possible to exclude GPU, CPU, SSD, HDD with MSI afterburner to check if it’s something that’s causing my pc to crash. I’ll do the tutorial in this video. But it was just a question
I'm hoping the issue is fixed, but this was a very helpful video regardless of the specific issue I have! Straight to the point, organized, and overall good structure. Love the video. Thank you ❤
Weirdest BSOD I have seen was caused by using old boot drive with a new system. There were so many different components, not to mention CPU architecture, that Windows said, "F it, I'm out!"
Great video , very easy to follow, and , None of it helped, it's weird, everything seems like it should work. I'm considering just gutting out the whole bloody thing, it's only 3.5 years old !
Hay a while ago my desk smashed because I put my keys down quite hard after raging on game pc went through the desk had a lil bump ever since my pc just crashes whenever it gets to warm or a lil overwhelmed do you think this could be a ssd problem as my friend came and replaced everything else except the case and ssd I’m useless at pc’s and really don’t want fork out on a ssd if it isn’t the actual problem …. Also when my crashes I don’t have half a second to look at the blue screen error it just goes of the my pc just starts right back up
Tried the crash thing 3 then 4 times - still won`t boot. Just goes back to BSOD and says it will restart for me but switches the computer off instead. 2 days now - no joy. Dell computer £1400 and only 2 months old.
My wife was getting a blue screen every ten minutes on Windows 11. I found your video, but before that we disabled part of her Avast which was running simultaneously with another antivirus software. It did not fix it then but the next day, no more blue screens. I think that was causing the problem. But I learned alot from your video for future reference.
Once, I encountered a BSOD error quite literally out of the blue. This was when I wasn't as familiar with tech as I am now. I watched and looked up an unhealthy amount of guides on how to fix the issue online and ultimately I found around 5 or so scanning tools which apparently fix the software issues on your computer themselves, plus I found out about sfc scan ad driver re-installation. Now, after running all of those in order my problem did seem to be resolved, however before that, in retrospect, I did something rather stupid in running all of the scans and processes at the same time. I am assuming now that the scans started scanning each other causing problems since I instantly got a BSOD. I don't run 7 important processes at the same time anymore, thankfully and I haven't had the issue since. The worst thing is I think it genuinely was just an old driver error from the start making my little scanning experiment utterly meaningless and god knows sfc didn't fix anything.
It's likely. Most BSODs seem to be driver-related. Possibly the tools worked by prodding various parts of your system to see if an error occurred rather than analysing the memory dump... and found the problem but induced a crash in the process. I have a strong distrust of such automated tools. If they just give you recommendations that's fair enough but when it comes to the ones that carry out "repairs" automatically... They often cause more problems than they fix by deleting things they shouldn't.
Sfc scan now has actually worked for me! My old laptop was a wreck, but that kept it running an extra little while. It still runs, technically, but is just slow from being ancient.
Great video, but i tried all the suggestions and nothing. Made a bootable windows 10 usb and nothing. All my usb failed to load and system recovery doesnt load
it only occur when my laptop is not in use. I can play games and listen to music and all that, but once the pc is not in use, the screen pops up. So, what im gonna do is just restore my most important files and just dump the pc since it's already also have a broken lid. No point of fixing that crap. Good thing I bought a new pc before that crap started to occur. Anyway, I will take a look later if something like this should happen again. This video is very helpful
I was running a Microsoft Defender Offline scan when this started happening can you pleaseeeeeee give me some advice. I'm panicking right now someone please help if not him Can reseting the pc fix this?? The error is 0xc0000218
Hi, This blue screen happened because I was trying to restore a program but while the computer doing that I accidentally turn off the computer and when I turn it back Im stuck with the blue screen. Despite trying everything up here there is no solution to it. Can you help please. Thank you very much
Have you tried reinstalling the operating system? It could be that stopping the process part way through damaged your operating system to the point where it need a fresh install.
0. Let's assume you have created restore point 1. Open CMD in the Blue screen 2. Type - Notepad and hit open 3. Go to - Windows/System32/Config 4. rename software to software.001 5. rename system to system.001 (you need to hit F5 to see the change in renaming a file) 6. Close the notepad 7. Write Exit in CMD 8. Try to restore PC with one of your earlier restore points. If doesn't work, try to restart PC
I changed my battery and with it came a bunch of errors idk the reasons and I need to keep in touch with event viewer and 2 days later after fixing critical errors as blue screen I came across ntfs error my system file crashed idk what reason and I am in a endless loop of bluescreen can't access safe mode and some how I am not even able to see recovery mode
Apparently the cause of mine is registry error. Apparently Windows 11 doesn't have the option to restore your registry. Funny, pc was working fine, stepped out for a quick errand, came back, and it was like this. This is on an IBUYPOWER prebuilt, and it's been nothing but problems. I tried literally every option here, as well as reinstalling Windows from a flash drive, and it won't even let me do that. I don't understand.
A bluescreen crash will typically reboot back into Windows automatically once it's saved a memory dump. In the event the bluescreen occurs during the start-up process there's a section in the video with things you can try if Windows wont start. Finally, you can grab the dump file from the faulty device and run the analysis on another computer - it doesn't have to be the same one.
I appreciate your great support. My error shows it is a "Bad System Config info". and when I type "bcdedit" I found my partition = D: What should I do at this point? Thank you
So I did the windows media usb trick, typed in /f didn’t work, typed /r didn’t crash but didn’t work. Does that mean it is my hard drive and how do try that USB live trick. Pls help me. Thank you.
There's a section in the video with things you can try if Windows won't start - 13:31 onwards. You can also grab the dump file and run the analysis on a different computer. If you're familiar with the command line you can use the Windows boot media to do this. If not, you can use a Linux live USB (you may need to Google it, but it's pretty straightforward - just don't actually install to your hard drive).
Damn that blue screen! lol, what a gigantic pain in the ass. After trouble shooting Everything on my pc, I finally swapped out the power supply and that was the culprit!! Holy crap, what a process to finally diagnose what the issue was, and it took A ton to do so. If you are having the Blue Screen nightmare, I wish you the very best of luck to fix it. With this mans help you may get there! Good Luck!!!
Awesome I was having an issue where the bSod program I was using was not giving enough information... Thanks for the Link to WhoCrashed Tool! Worked great!
There should be an option somewhere in your BIOS to restore default settings. If you're unsure what has been changed I'd recommend making a manual note of current settings just in case you need to change something back later (resetting might disable secure boot, change your drive settings, etc. and prevent the computer booting). It's also worth checking if BitLocker is enabled and ensure you have a backup of the recovery key if it is, first. Resetting the BIOS will send you to the recovery screen if BitLocker is enabled. You can see more about it at this video: ruclips.net/video/2mFeoiExeX0/видео.html
My pc I just built a few months ago keeps blue screening while playing forza. I already had to replace a wifi adapter because it was preventing me from even booting into windows. When I checked the event log I found that before every bluescreen I got there was an error right before called volmgr. Any thoughts would help.
Volmgr is related to your storage. It could indicate a failing hard drive, or if you have a non-standard storage setup (RAID, or an SSD cache paired with a mechanical drive e.g. Intel RST) it could be a bug in that driver. Make sure you have a backup of anything important. If it's a failing drive you could lose any data on it.
Most SSD manufacturers will have diagnostic tools you can download to check the health of your drive. Check their website. You should also check if there's a firmware update available while you're there, but get a backup before installing it - if they go wrong you can lose data. Check for any storage-related drivers on your computer and update them to the latest version. Usually, your motherboard manufacturer will have them; although sometimes you can get newer versions direct from the source (e.g. Intel, AMD).
My pc was hacked a few days ago and someone factory reset my windows pc. The blue screen then started to happen it would flash the screen for a second and turns off it doesn’t crash instantly when I turn on my pc it takes a while not in any specific times it’s random
Thank you very much Andrew for your prompt reply but I'm sad to say, nothing worked. As a last resort l attempted to perhaps SAVE MODE but even that failed with a message telling me " the pc encountered a problem and needs to restart ". Is there a way to forcefully get into Save mode ?
@@arifkoparan Yes but after spending so much time on that problem and getting nowhere, l bit the bullet and simply reinstalled Windows 10. I lost everything everything stored on that Laptop but at least l got my Laptop back and besides l found l had a lot backed up on Dad's. I hope going that way will help you .
@@helmutnestler2850 I also want to reset everything but I keep getting stuck on de blue screen. there is like no way to reset my laptop because it keeps saying " there was a problem" for literaly everything.
All great up until WinDbg reported both the module and image names as Unknown. It also said, "Memory manager detected 1 instance(s) of corrupted pagefile page(s) while performing in-page operations." So maybe a memory problem. Then again, Event Viewer reported "Qualcomm QCA61x4A 802.11ac Wireless Adapter : The version number is incorrect for this driver." But the driver is up to date. I still have no idea why my system crashes at least once or twice every week. I've had the same problem before & after my power supply failed and was replaced by the Geek Squad at Best Buy. Could the failing power supply have damaged another component like the wi-fi card or a memory module?
Thanks a million, mate your advice saved my laptop and save £ me from paying out for a new one. And I am what you would call computer illiterate all I know is how to turn my laptop on. But following your clear advice and step-by-step instructions got me my laptop back.
For some really strange reason, when i pulled both my rams and plug them back in, it fixed the issue... the blue screen of death got so bad that even using the usb with windows 11 ISO in it cannot get to the screen where you showed it would go, at that point i was sure it was hardware issue. This is a new pc that i built 2 days ago. I already brought it back to the vendor to check on it as it would crash during windows installation. They already replaced my ram sticks under warranty, and now it crashed again, so i was kind of sure the rams sticks are playing up again.
Come across this video and had to put thinking cap on for sure. My fix was to many old usb drivers to do with sound recording software from windows8.1. Do have to be confident but this video made the important clues easy to identify the problems with the dreaded BSOD , Thanks for taking the time and hope this video stays up for as long as W10 stays supported.
If there's a specific driver you think is at fault you could uninstall the faulty version from safe mode. Now that it isn't causing the computer to crash you would be able to start up normally and install the new version.
I’ve tried everything. Nothing worked. I’m getting really frustrated, I’ve been trying to fix it for the past couple of days. I beg you to help me out.
Thank you for this video. Very well explained. There have been some weird blue screens over the years yet fortunately not that many. I find it odd when a antivirus program, which is built to protect your computer, goes ahead and crashes your computer. I won't name names as these products have updated their products to work (hopefully) better. Two of the "big" name products from the late nineties and early 2000s, who still exist, both individually rendered my data unusable and I was forced to do a clean install and try to emotionally get over losing my mp3 collection I had. Limewire, Audiogalaxy and Kazaa took like a decade to download aiming mostly for that one single song. I had all the many CDs though. If you even renamed a file back in the days it was potentially looked at as dangerous by the "antivirus" program.
![Windows 11 Blue Screen Error Critical Process Died FIX {Complete Solution]](/img/1.gif)
If you're a *CrowdStrike* customer watching this on or around 19th July 2024, there is a massive outage affecting customers globally. The following is reported to fix it:
1. Boot Windows into Safe Mode, the Windows Recovery Environment [or from a USB drive e.g. Linux]
2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
3. Locate the file matching "C-00000291*.sys", and delete it
4. Boot the host normally
If you use BitLocker you will need to have the recovery key handy
woah, amazing 👍👍👍
So this outage could be the reason that my computer has the BSOD?
If you're a CrowdStrike customer, probably. If you don't use CrowdStrike it won't affect you. CrowdStrike isn't something a regular home user would have installed - it would be installed by a company's IT department.
In my lenovo laptop , I don't have startup settings in advance options...how to get it
I dont have crowdstrike and got BSOD 3 nights ago@ProTechShow
I'm on the verge throwing my laptop out of the window!
Just sell it
Or give it to me
Lol I have a $2000 dollar pc I’m so mad rn
me too
@@jacksonstrocko2588 do a full reinstall
You know this guy cares when he's still responding to comments and such a whole YEAR later.
What cares about false advertising for youtube revenue? What planet are you on kid
The hell are you yapping about bro@@DopeyBloke
@@Forrest-v9b I don't have a clue tbh... lol
This is the standard that ALL tech support videos and information should be at! HUGE thankyou to the effort you put into this
Thanks! Much appreciated 🙂
@@ProTechShow how do I reset my PC like delete everything? Everytime I restart my PC it rollbacks everything before the restart I'm pretty sure it's because of a corrupted file please help
@@duckquack7914 uk.pcmag.com/migrated-3765-windows-10/131252/how-to-factory-reset-windows-10
@@ProTechShow thanks but unfortunately I tried this and it stops around 30% anyway to fix this issue? Thank you.
@@duckquack7914 If it won't reset I'd suggest wiping and installing from scratch. Be aware that will destroy any files on the device and you'll need to download your own drivers when you reinstall. If you're not comfortable with it yourself then probably best to ask a friend/shop for help.
This is the best video tutorial I ever seen, rather than other people who have long intros, this one is one of the clearist, straight to the point video I ever seen, Thank you so much!
Thanks for saving my laptop
This is an excellent video that every Windows user should watch, whether you’re experiencing blue screens or not. Unfortunately there is no single fix for a blue screen, which is why you have to learn to look deeper. What a great guide, thanks for this video!
Thanks! Glad it's appreciated.
It’s too long of a yap session tho
@@ProTechShow there is a critical one for me
@@chin4059 average Gen Z brainrot debuff
@@ProTechShowHello ProTech if you really like challenges I have a doozy for ya. I can give an extremely detailed list of everything that has led to the issue. In brief in this post.
1. Lighting took out the original motherboard.
2. Hard drives, processor, okay, new memory.
3. Replaced it with a completely different motherboard. Old was an ECS or ESC. New old stock is a Gigabyte that supports the old processor it POSTS .
4. Dual boot and Win XP works Win 10 won't boot normally or in to safe mode.
5. It was MBR (Legacy) boot without AHCI setup on the old motherboard the new motherboard has the feature, however it is not set to use it in BIOS.
6. I didn't do the following on purpose. As I mentioned earlier it is dual boot Win XP and Win 10. Here is what I didn't intend Win XP is on one hard drive and Win 10 on the 2nd hard drive. (Two total in the system). Each drive has 2 partitions each drive is a terabyte in size. Four partitions as equal as I could make them.
7. Tried BCDEDIT repairing no avail. Tried my best to inject the drivers that support the new motherboard again to no avail. It is either a bootloader issue or a missing driver that fails to load at boot time. The error I get is "inaccessible boot device". Any suggestions would be highly and hugely appreciated.
My apologies for such a long post and Thank You in advance for (possibly 😆) reading it.
Now this guy is good. I'm still working on my BSOD error - but I love the fact that he mentions how annoying so many forums suggest the exact same pointless "fix".
Thanks. Hope you get it sorted!
@@ProTechShow in the end I had to wipe and reinstall back to Windows 10. All fine now but can not get the machine to enter sleep.
no same solution to same bod peoblem
Incredibly helpful! So clear and concise to understand. My girlfriend unfortunately did a recent windows update and it went haywire. Next thing you know, it goes into a boot loop and never goes to the advanced recovery options page and was unable to start in safe mode. Just kept getting the blue screen of death screen message. Was able to boot into the advanced recovery options by booting from a USB with the Windows 11 media creation tool from the link you provided and was able to restore it to the period before the problematic update. Worked like a charm! Thanks so much!
Thanks! Glad to hear it helped.
Unfortunately no methods worked for me, it's strange as a friend offered me a new hard drive and after putting it in, it seemed to corrupt my system as many files went missing and my pc slowed down substantially, but good video anyway.
I can't tell you how appreciative of you I am. I have a hard time following tutorials and often end up being super frustrated and give up. Easy for me to follow and told me exactly what I needed to do. Thank you 😭💖💖
Glad it helped!
Bad news, I’m halfway through and none worked, good news is I still have another half to go :)
Very helpful. Made it to 4:42 of the video that sent me in the right direction needed. Ran a few test provided for my error code and was successful at identifying the potential issue. Will have to run my system for a bit to confirm, but the CMD SFC / Scannow Identified an issue and resolved it. Thanks for making quality content.
Glad it helped!
But they asked password and when I entered, showed its incorrect....so all options it asked for password..so i cudnt do anything
@@ajishk1645That’s because you don’t have password on your windows account. Simply make new password and it will work.
@@ajishk1645DID YOU SOLVED IT??
My pc just bluescreened, I waited, then it turned off and put it in bios, I try to exit bios, and it goes to bios again????
Went to bed, woke up to use my laptop....BSOD. This absolutely worked! I had to go as far as USB configuration and chkdsk /r. But it fixed the problem. Thanks so much!
Glad it helped 🙂
Hey. I it was the same for me. Went out came to use the laptop and gbam.. BSOD. BUT I am unable to fix it. Did it retain your windows when you were done? Or did you have to install another window? Is the laptop still fine now?
I'd love your response. Thank you
can you please please please do a video on the “critical_process_died” error. i am absolutely dumbfounded.
Upon looking at my Event Viewer (Which is something I didn't know about), there were hundreds of errors related to my bluetooth/wifi adaptor. I uninstalled the device and removed it from my PC and I am no longer getting BSOD. Thank you so much for the information, I was going at this issue for days. I was so stuck on it being related to a driver issue or tied to a windows update. You're a legend.
Good to hear you figured it out
Great video. Most of the time it’s YOUR issue. For me, I used a software converter earlier in the day, a simple file deletion in safe mode fixed it!
Reset my pc, I have the most irritable version of this, every 30 seconds it reboots, and reboots and reboots. I’ll keep an update as to what works.
I tried reinstalling drivers, nothing, I removed my graphics card, nothing, deleted duplicated files, nothing, deleted my drivers, nothing, removed and cleaned my ram, nothing, I’ve gone to bios and safe mode to reinstall to the previous version of windows, since they absolutely demanded I download it because of the infamous “packet dump” bullshit, and now my pc is frozen at 38% while trying to restart.
Buy a Mac folks, they’re expensive, but windows is so shitty, so so shitty
@@Bradlalb123 i want to game alos daamn😢 any luck yet?
@@Bradlalb123 Unfortunately you will have to do a clean install of windows to solve this problem. You will have to re-partition your hard drive to do so, set all bios settings to auto and then reinstall windows. If it doesn't work after that you may have a bad hard drive.
@@SUPERBIGMANThe Thanks for that information. My PC just started this problem and I'm looking for a fix. My PC crashes before Windows loads up.
Great video. I believe it's fixed!! Blue screen would crash immediately, but after your advice I was able to update windows and do some work for a couple hours afterwards and no crash; so fingers crossed thanks again!
Thanks. Got them crossed for you! 🤞
Is it still working with no problems?
@@SlingSlangSkrrt. lol unfortunately not. I bought a desktop a few weeks ago. I plan to take the laptop to someone idk.
@@wendellpowellii7403 Dang. Thanks for the quick reply. I'm gonna try to fix mine. Will let you know if I have any success.
@@SlingSlangSkrrt. best wishes, I look forward to your success!
You're a lifesaver. Tried a host of things these past few days but all it did was increase my frustration till I meet you
Thanks. Glad the video was useful.
When my laptop started getting these annoying Blue Screens of Death, I took it to the computer repair shop to have it checked and diagnosed. Turns out that some antivirus software are outdated. So I was told to never use those again and simply use Emsisoft and Ublocker extensions. That means McAfee, Avast and Ccleaner are now junk software. Since then, my laptop hasn't suffered a single BSoD.
How much it cost you to get fixed??
One common pattern was after everyclean installation of Windows the crashes will only start when i installed applications either from the Microsoft store or common applications ive used before with older versions of Windows 10. Most of my applications were 3D CAD and modelling as well as Steam. Finally realized the issue was with incompatible GPU drivers. Whenever i did a clean installation of Windows 10 it would look for display drivers and install the Nvidia app. I assumed the correct drivers were installed. This was the problem. Apps were freezing or crashing to the BSOD and i didnt know what was going on. I tried SFC, DISM, restore points, recovery drives, System Repair Chkdsk. Was going no were. Windows would get so unstable until you cant even boot in and have no option but to do another clean install. So whenever you clean install windows also go to Nvidia and download the appropriate GPU drivers before installing your applications.
Great video, I've had blue screen problems for years always after updating my computer. This video helped a ton, keep up the good work!
Thanks!
What was ur issue in this situation
@@hennies i just installed the latest network drivers and i haven’t had a blue screen in months
My computer says it will restart after collecting error info, but the percentage stays at 0% and won't restart
exactlyy
This was a great guide on how to delve deeper into BSOD errors and I didn’t have to brush up on my Hindi or constantly replay trying to understand what they said which amps up an already frustrating situation. I’m working on a BSOD issue related to an event called Bugcheck, which could possibly be related to a physical memory issue or Win trying to write to freed memory. Still hot on trail, but this video has provided me with some debug tools to look at it closer…many thanks!
Thanks. Hope you get it figured out!
it was my McAfee anti-virus and this video showed me a lot of lessons and teaching about fix your pc by your own. Really helps a lot thanks
Glad it was useful
Great video, still not fixed. Took it to the professionals...still happening. Happens in the middle while I'm working.
Most likely hardware
@@RainingInRio How do u fix it man. I probably have it aswell
Reset
Where did you take it ?
Best buy
this was absolutally amazing! most tech videos just tell you to just start replacing parts or some bs like that but this was a HUGE help. Thank you so much!
Glad it helped. I'm not a fan of randomly guessing and replacing parts. My first job was working in a computer shop and that's basically what happened; then I got a job working on servers. You can't just turn servers off to take a guess when the parts are expensive and it affects an entire business every time you try something, so you have to learn to diagnose it properly.
Brilliant and very user friendly tutorial!! Well done man!!
Thanks!
My laptop switched off from the blue screen and it doesn't want to switch on. Please help.
Same!!! Please tell what to do
3:35 bruh how am I supposed to do that if I’m stuck in blue screen
A bluescreen crash will typically reboot back into Windows automatically once it's saved a memory dump. In the event the bluescreen occurs during the start-up process there's a section in the video with things you can try if Windows wont start. Finally, you can grab the dump file from the faulty device and run the analysis on another computer - it doesn't have to be the same one.
ive tried everything I've also factory reset my pc 2 times and still does it any help ?
If even windows reset didn't work it is serious hardware issue take it to a professional
Guess i’ll be taking it somewhere else.. none of this worked, I appreciate you taking the time to make this video still. Hope it helped plenty of others
Did you find a fix
my blue screen doesn't look like that when I power it on, it restarts and appears with Esc, f1, f10, f11, and f12 when I turn it back on
Fantastic video, thank you for taking the time to put this information together.
You're welcome 🙂
Mine says, Stop code: DPC watch_dog violation. 😔
Same bro do you found solution
Thank you, Thank you! Been dealing with this all day and your video gave me the info to fix it. Thank you!
Glad to hear it worked out!
Installation Failure: Windows failed to install the following update with error 0x80240016: Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.373.806.0).
In WinDbg, im getting the Module as "Unkown_Module" and Image as "Unkown_Image" , Stop code is 0x0000000a [IRQL_NOT_LESS_OR_EQUAL (a)]
the thing is my laptop went black and wont turn on after that blue screen crash
RUclips trying to play an ad while trying to fix a pc☠
I've been having this problem for months now! Either my browsers crash, the games I play, or just my whole computer. This has been very annoying for me and I hope that this will help me alot!
Did you find a fix, it's getting very frustrating. I swear I was against Macs but I am starting to believe pcs are all trash.
I already knew about a lot of these tips but not to that extent, this was incredibly helpful and well explained. You’ve earned a subscriber.
Thanks!
So helpful, for me it was Norton security causing my crashes, currently no further issues after uninstalling it. Thanks for the great advice, very good video.
Good to hear you got to the bottom of it
Ugh it's so annoying I did an update last night before I went to bed, and I check it hours ago to see the BSOD I've tried uninstalling the update and just done everything so annoying!
I managed to fix it but bad to restart the computer, I had to reinstall windows
Ouch. Glad you got it sorted in the end. I like to make regular backups just in case. If something like this happens it means you can restore the backup with all of your apps and data intact. If you're interested in taking a look at some free options there's a video here: ruclips.net/video/mOyQAJqeZ48/видео.html
@@ProTechShow oh cool! Thanks I'll check it out
Excellent! Thank you so much for such good, logically structured content. It is not easy to translate technical knowledge to us, regular users or semi-geeks, so thanks for that! I watched your video only after (hopefully) finding the solution in the randomized alice-in-wonderland style, but it seems to work. In my case Chrome and some of its extensions or its hardware acceleration feature (still monitoring this) caused Windows to crash basically nonstop, it even affected Window's menu like settings which I couldn't open.
Thanks a lot again! I will definitely come back if my solution will appear to be only temporary.
Thanks!
well there is 20 mins of my life I will never get back
This was extremely helpful!!! Thank you 🙏🏾 I downloaded the WinDbg and it gave me the code for my Nvidia driver… So now I know specifically what to change.
Glad it helped
The media creation tool worked. I've had problems with this brand new computer to drive to distraction, even considering the bluescreen. I'm wiping the ssd and returning the pc. Thanks for your help.
Starting to think I just wasted 2 years saving up for a pc just for it to have this problem pls help
Did u fix it
Wat happend
It happens hope you got that fixed in the last 3 years
Thanks for these very clear suggestions. I am my own worst enemy here in that I updated Bios after my first blue screen. Lesson Learned. Wish they would hard code a warning not to update Bios after a crash!
thanks. You are good but it is rather technical, I got to a certain point I though I was on the verge to fix my blue screen but then I didn't. I will take it to the shop. My thought, this new hardware that was installed on my computer may not be all compatible :D
Now it works?
What happened at the shop?
This is so thorough and exact. It seems a lot of thought was put into this video, to make it actually useful as possible. Appreciated!
I got here due to an unresolved BSOD. Unfortunately, in my case, there is NO 'BugCheck' Error entry in the Event-Logs (as suggested on 03:52), but rather (just) a Critical entry with Source='Kernel-Power', Event-ID=41 and Task-Category=(63). The crash always happens after resuming from Sleep. It started 2 weeks a go, on a Windows 10 Pro PC running successfully (with no BSOD) for about 6 years. Could you advise?
dude this is one of the best videos i have ever seen on how to actually figure out wtf is wrong with your pc
Thanks!
Excellent video. really informative and well presented. It really helped me with my issues and I now know what to do next time I have an issue . Thank you so much.
Glad to hear it helped 🙂
Awesome help, finally fixed it. Thanks!
Nice! 🙂
bro you are a pro :) informative thank you
Cheers!
You fixed me!! My PC autoinstalled windows 11 and wouldn't boot up after, not even to safemode without crashing. Following your advice, I ran chkdsk c:/f and chkdsk c:/r a couple times each before finally resolving my issues. This morning windows loaded perfectly!! Thank you
Glad it helped!
You have a great way for explaining in a simple yet detailed manner. Thank you!
You're very welcome!
Hello, I have a question about if it’s possible to exclude GPU, CPU, SSD, HDD with MSI afterburner to check if it’s something that’s causing my pc to crash. I’ll do the tutorial in this video. But it was just a question
I'm hoping the issue is fixed, but this was a very helpful video regardless of the specific issue I have!
Straight to the point, organized, and overall good structure. Love the video. Thank you ❤
Thanks!
Weirdest BSOD I have seen was caused by using old boot drive with a new system. There were so many different components, not to mention CPU architecture, that Windows said, "F it, I'm out!"
Don't think I'd even bother trying to untangle that one. Reinstall time! I take moving systems as a prompt to do a forced cleanout anyway.
I think I've had this issue as well, but I've run multiple clean installs of Windows 10 on the boot drive and the issue persists.
Great video , very easy to follow, and , None of it helped, it's weird, everything seems like it should work. I'm considering just gutting out the whole bloody thing, it's only 3.5 years old !
mine is 3 days old :(
Hay a while ago my desk smashed because I put my keys down quite hard after raging on game pc went through the desk had a lil bump ever since my pc just crashes whenever it gets to warm or a lil overwhelmed do you think this could be a ssd problem as my friend came and replaced everything else except the case and ssd I’m useless at pc’s and really don’t want fork out on a ssd if it isn’t the actual problem …. Also when my crashes I don’t have half a second to look at the blue screen error it just goes of the my pc just starts right back up
Tried the crash thing 3 then 4 times - still won`t boot. Just goes back to BSOD and says it will restart for me but switches the computer off instead. 2 days now - no joy. Dell computer £1400 and only 2 months old.
Finally I fix it .Thank you a lot .✊🏻💙
Glad to hear it helped someone 🙂
Wow! The second to last step fixed my laptop (win 11)💃. Thank You Jesus! Thank you for the video.
Glad it helped!
My wife was getting a blue screen every ten minutes on Windows 11. I found your video, but before that we disabled part of her Avast which was running simultaneously with another antivirus software. It did not fix it then but the next day, no more blue screens. I think that was causing the problem.
But I learned alot from your video for future reference.
Once, I encountered a BSOD error quite literally out of the blue. This was when I wasn't as familiar with tech as I am now. I watched and looked up an unhealthy amount of guides on how to fix the issue online and ultimately I found around 5 or so scanning tools which apparently fix the software issues on your computer themselves, plus I found out about sfc scan ad driver re-installation. Now, after running all of those in order my problem did seem to be resolved, however before that, in retrospect, I did something rather stupid in running all of the scans and processes at the same time. I am assuming now that the scans started scanning each other causing problems since I instantly got a BSOD. I don't run 7 important processes at the same time anymore, thankfully and I haven't had the issue since. The worst thing is I think it genuinely was just an old driver error from the start making my little scanning experiment utterly meaningless and god knows sfc didn't fix anything.
It's likely. Most BSODs seem to be driver-related. Possibly the tools worked by prodding various parts of your system to see if an error occurred rather than analysing the memory dump... and found the problem but induced a crash in the process. I have a strong distrust of such automated tools. If they just give you recommendations that's fair enough but when it comes to the ones that carry out "repairs" automatically... They often cause more problems than they fix by deleting things they shouldn't.
Happened to me randomly once while using Google docs.
Sfc scan now has actually worked for me!
My old laptop was a wreck, but that kept it running an extra little while. It still runs, technically, but is just slow from being ancient.
Great video, but i tried all the suggestions and nothing. Made a bootable windows 10 usb and nothing. All my usb failed to load and system recovery doesnt load
it only occur when my laptop is not in use. I can play games and listen to music and all that, but once the pc is not in use, the screen pops up.
So, what im gonna do is just restore my most important files and just dump the pc since it's already also have a broken lid. No point of fixing that crap. Good thing I bought a new pc before that crap started to occur.
Anyway, I will take a look later if something like this should happen again. This video is very helpful
Hi, what can i do if it says "Stop code: BAD SYSTEM CONFIG INFO"
Hey. I got that too. It's so annoying
Just saying that's a configuration issue, in case someone else is looking through these comments. Look for a guide on fixing configuration.
I can't download anything if im in safe mode
I was running a Microsoft Defender Offline scan when this started happening can you pleaseeeeeee give me some advice.
I'm panicking right now someone please help if not him
Can reseting the pc fix this??
The error is 0xc0000218
Hi,
This blue screen happened because I was trying to restore a program but while the computer doing that I accidentally turn off the computer and when I turn it back Im stuck with the blue screen. Despite trying everything up here there is no solution to it.
Can you help please. Thank you very much
Have you tried reinstalling the operating system? It could be that stopping the process part way through damaged your operating system to the point where it need a fresh install.
0. Let's assume you have created restore point
1. Open CMD in the Blue screen
2. Type - Notepad and hit open
3. Go to - Windows/System32/Config
4. rename software to software.001
5. rename system to system.001 (you need to hit F5 to see the change in renaming a file)
6. Close the notepad
7. Write Exit in CMD
8. Try to restore PC with one of your earlier restore points. If doesn't work, try to restart PC
I changed my battery and with it came a bunch of errors idk the reasons and I need to keep in touch with event viewer and 2 days later after fixing critical errors as blue screen I came across ntfs error my system file crashed idk what reason and I am in a endless loop of bluescreen can't access safe mode and some how I am not even able to see recovery mode
I’ve recently updated my windows to windows 11 and didn’t have much space so I wanted to go back, now it says restoring and then blue screens😢
3:47 my error source says "Service Control Manager", and the Event ID vary from 7000 to 7034. why is that and how can i fix it?
Apparently the cause of mine is registry error. Apparently Windows 11 doesn't have the option to restore your registry. Funny, pc was working fine, stepped out for a quick errand, came back, and it was like this. This is on an IBUYPOWER prebuilt, and it's been nothing but problems. I tried literally every option here, as well as reinstalling Windows from a flash drive, and it won't even let me do that. I don't understand.
….. but I can’t get past the blue screen . It just keeps restarting … and restarting and still the blue screen
A bluescreen crash will typically reboot back into Windows automatically once it's saved a memory dump. In the event the bluescreen occurs during the start-up process there's a section in the video with things you can try if Windows wont start. Finally, you can grab the dump file from the faulty device and run the analysis on another computer - it doesn't have to be the same one.
I appreciate your great support. My error shows it is a "Bad System Config info". and when I type "bcdedit" I found my partition = D: What should I do at this point? Thank you
So I did the windows media usb trick, typed in /f didn’t work, typed /r didn’t crash but didn’t work. Does that mean it is my hard drive and how do try that USB live trick. Pls help me. Thank you.
This is 2 years later, but pretty sure you just didn't do it right at the time. I've made that mistake myself.
All is good but how do I do all of this when I can't bypass this blue screen? 2:36
There's a section in the video with things you can try if Windows won't start - 13:31 onwards. You can also grab the dump file and run the analysis on a different computer. If you're familiar with the command line you can use the Windows boot media to do this. If not, you can use a Linux live USB (you may need to Google it, but it's pretty straightforward - just don't actually install to your hard drive).
I love you man. Even if it goes nowhere these videos are really helpful and makes everything easier to understand.
Thanks. Good luck with fixing it!
Damn that blue screen! lol, what a gigantic pain in the ass. After trouble shooting Everything on my pc, I finally swapped out the power supply and that was the culprit!! Holy crap, what a process to finally diagnose what the issue was, and it took A ton to do so. If you are having the Blue Screen nightmare, I wish you the very best of luck to fix it. With this mans help you may get there! Good Luck!!!
If I follow the your last steps, would my windows be preserved or do I need to install another?
If you're referring to chkdsk or sfc then they won't reinstall Windows - they operate on your existing installation
Awesome I was having an issue where the bSod program I was using was not giving enough information... Thanks for the Link to WhoCrashed Tool! Worked great!
Glad it was useful!
How do you return it to stock settings because I think I did over clock mine which is why
There should be an option somewhere in your BIOS to restore default settings. If you're unsure what has been changed I'd recommend making a manual note of current settings just in case you need to change something back later (resetting might disable secure boot, change your drive settings, etc. and prevent the computer booting).
It's also worth checking if BitLocker is enabled and ensure you have a backup of the recovery key if it is, first. Resetting the BIOS will send you to the recovery screen if BitLocker is enabled. You can see more about it at this video: ruclips.net/video/2mFeoiExeX0/видео.html
@@ProTechShow Oh I reset my PC...I mean it fixed it but i guess thats fine
I still have my files and stuff
My pc I just built a few months ago keeps blue screening while playing forza. I already had to replace a wifi adapter because it was preventing me from even booting into windows. When I checked the event log I found that before every bluescreen I got there was an error right before called volmgr. Any thoughts would help.
Volmgr is related to your storage. It could indicate a failing hard drive, or if you have a non-standard storage setup (RAID, or an SSD cache paired with a mechanical drive e.g. Intel RST) it could be a bug in that driver.
Make sure you have a backup of anything important. If it's a failing drive you could lose any data on it.
@@ProTechShow thanks for responding. I have an m.2 ssd what should I check for that??
Most SSD manufacturers will have diagnostic tools you can download to check the health of your drive. Check their website.
You should also check if there's a firmware update available while you're there, but get a backup before installing it - if they go wrong you can lose data.
Check for any storage-related drivers on your computer and update them to the latest version. Usually, your motherboard manufacturer will have them; although sometimes you can get newer versions direct from the source (e.g. Intel, AMD).
My pc was hacked a few days ago and someone factory reset my windows pc. The blue screen then started to happen it would flash the screen for a second and turns off it doesn’t crash instantly when I turn on my pc it takes a while not in any specific times it’s random
Thank you very much Andrew for your prompt reply but I'm sad to say, nothing worked. As a last resort l attempted to perhaps SAVE MODE but even that failed with a message telling me " the pc encountered a problem and needs to restart ". Is there a way to forcefully get into Save mode ?
have you fixed it yet? bcause I am having the same problems
@@arifkoparan Yes but after spending so much time on that problem and getting nowhere, l bit the bullet and simply reinstalled Windows 10.
I lost everything everything stored on that Laptop but at least l got my Laptop back and besides l found l had a lot backed up on Dad's.
I hope going that way will help you .
@@helmutnestler2850 I also want to reset everything but I keep getting stuck on de blue screen. there is like no way to reset my laptop because it keeps saying " there was a problem" for literaly everything.
All great up until WinDbg reported both the module and image names as Unknown. It also said, "Memory manager detected 1 instance(s) of corrupted pagefile page(s) while performing in-page operations." So maybe a memory problem.
Then again, Event Viewer reported "Qualcomm QCA61x4A 802.11ac Wireless Adapter : The version number is incorrect for this driver." But the driver is up to date.
I still have no idea why my system crashes at least once or twice every week. I've had the same problem before & after my power supply failed and was replaced by the Geek Squad at Best Buy. Could the failing power supply have damaged another component like the wi-fi card or a memory module?
Thanks a million, mate your advice saved my laptop and save £ me from paying out for a new one. And I am what you would call computer illiterate all I know is how to turn my laptop on. But following your clear advice and step-by-step instructions got me my laptop back.
Glad it helped
For some really strange reason, when i pulled both my rams and plug them back in, it fixed the issue... the blue screen of death got so bad that even using the usb with windows 11 ISO in it cannot get to the screen where you showed it would go, at that point i was sure it was hardware issue. This is a new pc that i built 2 days ago. I already brought it back to the vendor to check on it as it would crash during windows installation. They already replaced my ram sticks under warranty, and now it crashed again, so i was kind of sure the rams sticks are playing up again.
Come across this video and had to put thinking cap on for sure. My fix was to many old usb drivers to do with sound recording software from windows8.1. Do have to be confident but this video made the important clues easy to identify the problems with the dreaded BSOD , Thanks for taking the time and hope this video stays up for as long as W10 stays supported.
Glad it was helpful
What if your pc won't show the display screen after you pushed the reset button?
My computer will run for a bit then It will get the BSOD. How do I update the drivers if it keeps getting the screen? I can’t do it in safe mode
If there's a specific driver you think is at fault you could uninstall the faulty version from safe mode. Now that it isn't causing the computer to crash you would be able to start up normally and install the new version.
I’ve tried everything. Nothing worked. I’m getting really frustrated, I’ve been trying to fix it for the past couple of days. I beg you to help me out.
Thank you for this video. Very well explained. There have been some weird blue screens over the years yet fortunately not that many. I find it odd when a antivirus program, which is built to protect your computer, goes ahead and crashes your computer. I won't name names as these products have updated their products to work (hopefully) better. Two of the "big" name products from the late nineties and early 2000s, who still exist, both individually rendered my data unusable and I was forced to do a clean install and try to emotionally get over losing my mp3 collection I had.
Limewire, Audiogalaxy and Kazaa took like a decade to download aiming mostly for that one single song. I had all the many CDs though. If you even renamed a file back in the days it was potentially looked at as dangerous by the "antivirus" program.