If you're a *CrowdStrike* customer watching this on or around 19th July 2024, there is a massive outage affecting customers globally. The following is reported to fix it: 1. Boot Windows into Safe Mode, the Windows Recovery Environment [or from a USB drive e.g. Linux] 2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory 3. Locate the file matching "C-00000291*.sys", and delete it 4. Boot the host normally If you use BitLocker you will need to have the recovery key handy
If you're a CrowdStrike customer, probably. If you don't use CrowdStrike it won't affect you. CrowdStrike isn't something a regular home user would have installed - it would be installed by a company's IT department.
@ProTechShow I also brought it to geek squad yesterday he told me that it's possibly corrupted and might need to change the hard drive I know nothing about computers/laptop if I change the hard drive does that mean I will loose all my pictures and stuff like that?
Incredibly helpful! So clear and concise to understand. My girlfriend unfortunately did a recent windows update and it went haywire. Next thing you know, it goes into a boot loop and never goes to the advanced recovery options page and was unable to start in safe mode. Just kept getting the blue screen of death screen message. Was able to boot into the advanced recovery options by booting from a USB with the Windows 11 media creation tool from the link you provided and was able to restore it to the period before the problematic update. Worked like a charm! Thanks so much!
This is an excellent video that every Windows user should watch, whether you’re experiencing blue screens or not. Unfortunately there is no single fix for a blue screen, which is why you have to learn to look deeper. What a great guide, thanks for this video!
@@ProTechShowHello ProTech if you really like challenges I have a doozy for ya. I can give an extremely detailed list of everything that has led to the issue. In brief in this post. 1. Lighting took out the original motherboard. 2. Hard drives, processor, okay, new memory. 3. Replaced it with a completely different motherboard. Old was an ECS or ESC. New old stock is a Gigabyte that supports the old processor it POSTS . 4. Dual boot and Win XP works Win 10 won't boot normally or in to safe mode. 5. It was MBR (Legacy) boot without AHCI setup on the old motherboard the new motherboard has the feature, however it is not set to use it in BIOS. 6. I didn't do the following on purpose. As I mentioned earlier it is dual boot Win XP and Win 10. Here is what I didn't intend Win XP is on one hard drive and Win 10 on the 2nd hard drive. (Two total in the system). Each drive has 2 partitions each drive is a terabyte in size. Four partitions as equal as I could make them. 7. Tried BCDEDIT repairing no avail. Tried my best to inject the drivers that support the new motherboard again to no avail. It is either a bootloader issue or a missing driver that fails to load at boot time. The error I get is "inaccessible boot device". Any suggestions would be highly and hugely appreciated. My apologies for such a long post and Thank You in advance for (possibly 😆) reading it.
This is the best video tutorial I ever seen, rather than other people who have long intros, this one is one of the clearist, straight to the point video I ever seen, Thank you so much!
@@ProTechShow how do I reset my PC like delete everything? Everytime I restart my PC it rollbacks everything before the restart I'm pretty sure it's because of a corrupted file please help
@@duckquack7914 If it won't reset I'd suggest wiping and installing from scratch. Be aware that will destroy any files on the device and you'll need to download your own drivers when you reinstall. If you're not comfortable with it yourself then probably best to ask a friend/shop for help.
Now this guy is good. I'm still working on my BSOD error - but I love the fact that he mentions how annoying so many forums suggest the exact same pointless "fix".
I can't tell you how appreciative of you I am. I have a hard time following tutorials and often end up being super frustrated and give up. Easy for me to follow and told me exactly what I needed to do. Thank you 😭💖💖
Upon looking at my Event Viewer (Which is something I didn't know about), there were hundreds of errors related to my bluetooth/wifi adaptor. I uninstalled the device and removed it from my PC and I am no longer getting BSOD. Thank you so much for the information, I was going at this issue for days. I was so stuck on it being related to a driver issue or tied to a windows update. You're a legend.
Went to bed, woke up to use my laptop....BSOD. This absolutely worked! I had to go as far as USB configuration and chkdsk /r. But it fixed the problem. Thanks so much!
Hey. I it was the same for me. Went out came to use the laptop and gbam.. BSOD. BUT I am unable to fix it. Did it retain your windows when you were done? Or did you have to install another window? Is the laptop still fine now?
Unfortunately no methods worked for me, it's strange as a friend offered me a new hard drive and after putting it in, it seemed to corrupt my system as many files went missing and my pc slowed down substantially, but good video anyway.
Very helpful. Made it to 4:42 of the video that sent me in the right direction needed. Ran a few test provided for my error code and was successful at identifying the potential issue. Will have to run my system for a bit to confirm, but the CMD SFC / Scannow Identified an issue and resolved it. Thanks for making quality content.
This was a great guide on how to delve deeper into BSOD errors and I didn’t have to brush up on my Hindi or constantly replay trying to understand what they said which amps up an already frustrating situation. I’m working on a BSOD issue related to an event called Bugcheck, which could possibly be related to a physical memory issue or Win trying to write to freed memory. Still hot on trail, but this video has provided me with some debug tools to look at it closer…many thanks!
Guess i’ll be taking it somewhere else.. none of this worked, I appreciate you taking the time to make this video still. Hope it helped plenty of others
Great video. I believe it's fixed!! Blue screen would crash immediately, but after your advice I was able to update windows and do some work for a couple hours afterwards and no crash; so fingers crossed thanks again!
I've been having this problem for months now! Either my browsers crash, the games I play, or just my whole computer. This has been very annoying for me and I hope that this will help me alot!
this was absolutally amazing! most tech videos just tell you to just start replacing parts or some bs like that but this was a HUGE help. Thank you so much!
Glad it helped. I'm not a fan of randomly guessing and replacing parts. My first job was working in a computer shop and that's basically what happened; then I got a job working on servers. You can't just turn servers off to take a guess when the parts are expensive and it affects an entire business every time you try something, so you have to learn to diagnose it properly.
When my laptop started getting these annoying Blue Screens of Death, I took it to the computer repair shop to have it checked and diagnosed. Turns out that some antivirus software are outdated. So I was told to never use those again and simply use Emsisoft and Ublocker extensions. That means McAfee, Avast and Ccleaner are now junk software. Since then, my laptop hasn't suffered a single BSoD.
Had my first BSOD today (Win 11) while booting. System was installed a month ago on new hardware. No further issues so far. Looks like Win 11 still isn't running smoothly yet.
it only occur when my laptop is not in use. I can play games and listen to music and all that, but once the pc is not in use, the screen pops up. So, what im gonna do is just restore my most important files and just dump the pc since it's already also have a broken lid. No point of fixing that crap. Good thing I bought a new pc before that crap started to occur. Anyway, I will take a look later if something like this should happen again. This video is very helpful
My wife was getting a blue screen every ten minutes on Windows 11. I found your video, but before that we disabled part of her Avast which was running simultaneously with another antivirus software. It did not fix it then but the next day, no more blue screens. I think that was causing the problem. But I learned alot from your video for future reference.
I tried reinstalling drivers, nothing, I removed my graphics card, nothing, deleted duplicated files, nothing, deleted my drivers, nothing, removed and cleaned my ram, nothing, I’ve gone to bios and safe mode to reinstall to the previous version of windows, since they absolutely demanded I download it because of the infamous “packet dump” bullshit, and now my pc is frozen at 38% while trying to restart.
@@Bradlalb123 Unfortunately you will have to do a clean install of windows to solve this problem. You will have to re-partition your hard drive to do so, set all bios settings to auto and then reinstall windows. If it doesn't work after that you may have a bad hard drive.
Thanks for these very clear suggestions. I am my own worst enemy here in that I updated Bios after my first blue screen. Lesson Learned. Wish they would hard code a warning not to update Bios after a crash!
Excellent! Thank you so much for such good, logically structured content. It is not easy to translate technical knowledge to us, regular users or semi-geeks, so thanks for that! I watched your video only after (hopefully) finding the solution in the randomized alice-in-wonderland style, but it seems to work. In my case Chrome and some of its extensions or its hardware acceleration feature (still monitoring this) caused Windows to crash basically nonstop, it even affected Window's menu like settings which I couldn't open. Thanks a lot again! I will definitely come back if my solution will appear to be only temporary.
So helpful, for me it was Norton security causing my crashes, currently no further issues after uninstalling it. Thanks for the great advice, very good video.
Excellent video. really informative and well presented. It really helped me with my issues and I now know what to do next time I have an issue . Thank you so much.
thanks. You are good but it is rather technical, I got to a certain point I though I was on the verge to fix my blue screen but then I didn't. I will take it to the shop. My thought, this new hardware that was installed on my computer may not be all compatible :D
The media creation tool worked. I've had problems with this brand new computer to drive to distraction, even considering the bluescreen. I'm wiping the ssd and returning the pc. Thanks for your help.
Once, I encountered a BSOD error quite literally out of the blue. This was when I wasn't as familiar with tech as I am now. I watched and looked up an unhealthy amount of guides on how to fix the issue online and ultimately I found around 5 or so scanning tools which apparently fix the software issues on your computer themselves, plus I found out about sfc scan ad driver re-installation. Now, after running all of those in order my problem did seem to be resolved, however before that, in retrospect, I did something rather stupid in running all of the scans and processes at the same time. I am assuming now that the scans started scanning each other causing problems since I instantly got a BSOD. I don't run 7 important processes at the same time anymore, thankfully and I haven't had the issue since. The worst thing is I think it genuinely was just an old driver error from the start making my little scanning experiment utterly meaningless and god knows sfc didn't fix anything.
It's likely. Most BSODs seem to be driver-related. Possibly the tools worked by prodding various parts of your system to see if an error occurred rather than analysing the memory dump... and found the problem but induced a crash in the process. I have a strong distrust of such automated tools. If they just give you recommendations that's fair enough but when it comes to the ones that carry out "repairs" automatically... They often cause more problems than they fix by deleting things they shouldn't.
You fixed me!! My PC autoinstalled windows 11 and wouldn't boot up after, not even to safemode without crashing. Following your advice, I ran chkdsk c:/f and chkdsk c:/r a couple times each before finally resolving my issues. This morning windows loaded perfectly!! Thank you
0. Let's assume you have created restore point 1. Open CMD in the Blue screen 2. Type - Notepad and hit open 3. Go to - Windows/System32/Config 4. rename software to software.001 5. rename system to system.001 (you need to hit F5 to see the change in renaming a file) 6. Close the notepad 7. Write Exit in CMD 8. Try to restore PC with one of your earlier restore points. If doesn't work, try to restart PC
I'm hoping the issue is fixed, but this was a very helpful video regardless of the specific issue I have! Straight to the point, organized, and overall good structure. Love the video. Thank you ❤
This was extremely helpful!!! Thank you 🙏🏾 I downloaded the WinDbg and it gave me the code for my Nvidia driver… So now I know specifically what to change.
Awesome I was having an issue where the bSod program I was using was not giving enough information... Thanks for the Link to WhoCrashed Tool! Worked great!
Thanks a million, mate your advice saved my laptop and save £ me from paying out for a new one. And I am what you would call computer illiterate all I know is how to turn my laptop on. But following your clear advice and step-by-step instructions got me my laptop back.
I've been through this issue for so long and finally solved it you have to go to this process stage by stage 1- Scan your computer by 3rd party antivirus 2- CMD as administrator >> command sfc /scannow and chkdsk 3- Use 3rd party software to update all your drivers including GPU and windows 4- Defrag your disks 5- Stress test your GPU using benchmark softwares 6- test ur ram using Memtest 86 7- Go to your Bios and turn off CMS compatibility support module or Legacy mode and keep it UEFI only
Great video , very easy to follow, and , None of it helped, it's weird, everything seems like it should work. I'm considering just gutting out the whole bloody thing, it's only 3.5 years old !
This is so thorough and exact. It seems a lot of thought was put into this video, to make it actually useful as possible. Appreciated! I got here due to an unresolved BSOD. Unfortunately, in my case, there is NO 'BugCheck' Error entry in the Event-Logs (as suggested on 03:52), but rather (just) a Critical entry with Source='Kernel-Power', Event-ID=41 and Task-Category=(63). The crash always happens after resuming from Sleep. It started 2 weeks a go, on a Windows 10 Pro PC running successfully (with no BSOD) for about 6 years. Could you advise?
Damn that blue screen! lol, what a gigantic pain in the ass. After trouble shooting Everything on my pc, I finally swapped out the power supply and that was the culprit!! Holy crap, what a process to finally diagnose what the issue was, and it took A ton to do so. If you are having the Blue Screen nightmare, I wish you the very best of luck to fix it. With this mans help you may get there! Good Luck!!!
Weirdest BSOD I have seen was caused by using old boot drive with a new system. There were so many different components, not to mention CPU architecture, that Windows said, "F it, I'm out!"
Ugh it's so annoying I did an update last night before I went to bed, and I check it hours ago to see the BSOD I've tried uninstalling the update and just done everything so annoying!
Ouch. Glad you got it sorted in the end. I like to make regular backups just in case. If something like this happens it means you can restore the backup with all of your apps and data intact. If you're interested in taking a look at some free options there's a video here: ruclips.net/video/mOyQAJqeZ48/видео.html
after doing all the steps it was surprisingly the razer synapse software which was the culprit in my blue screen of death error. once i deleted it i havent actually gotten any errors and my computer isnt crashing now. Thanks for the help sooo much u saved me so much money !
Thank you for this video. Very well explained. There have been some weird blue screens over the years yet fortunately not that many. I find it odd when a antivirus program, which is built to protect your computer, goes ahead and crashes your computer. I won't name names as these products have updated their products to work (hopefully) better. Two of the "big" name products from the late nineties and early 2000s, who still exist, both individually rendered my data unusable and I was forced to do a clean install and try to emotionally get over losing my mp3 collection I had. Limewire, Audiogalaxy and Kazaa took like a decade to download aiming mostly for that one single song. I had all the many CDs though. If you even renamed a file back in the days it was potentially looked at as dangerous by the "antivirus" program.
A bluescreen crash will typically reboot back into Windows automatically once it's saved a memory dump. In the event the bluescreen occurs during the start-up process there's a section in the video with things you can try if Windows wont start. Finally, you can grab the dump file from the faulty device and run the analysis on another computer - it doesn't have to be the same one.
Come across this video and had to put thinking cap on for sure. My fix was to many old usb drivers to do with sound recording software from windows8.1. Do have to be confident but this video made the important clues easy to identify the problems with the dreaded BSOD , Thanks for taking the time and hope this video stays up for as long as W10 stays supported.
THANKS A LOT!!!🎉 I had the critical_process_died error and I eventually ended up downloading the windows creation tool on my USB.....I followed the steps and boom! My PC is back....... Thank you so much
Excellent video!! Several blue screens appear to me throughout a year, but lately every 15 days; Now it's hotter at home. The event viewer shows one last "atapi" error before the blue screen " \Device\Ide\IdePort3". But the system disk is a Samsung SSD with 20% overprovisioning in good condition, although I have not updated the firmware because in the forums they do not recommend updating it because it can be conflictive in AMD. Same thing with Gigabyte's SATA controllers; They say it's better to leave the Windows ones. The "barracuda" data disk sometimes hangs and after a minute it works again. I am with W7 64, AMD and 32 GB.
Helpful so far! Got as far trying to install windbg, but couldn't even install that because 'Something went wrong' - windows can't even check for any updates, giving me the same message.
If you have access to another computer and can grab a copy of the memory dump you can run Windbg on the other computer - might help if it's crashing too quickly to do any troubleshooting.
Thank you very much been tryna find out what this blue screen was hasn’t popped up since I tried a few other videos but your video got me to where I needed to be thank you
Thank you a ton for doing this video. I thought I had bad ram and it turned out it was a power performance change that I made! GEEZ! Problem fixed now I can get back to playing and enjoying it rather than wanting to smash in on the ground.
One common pattern was after everyclean installation of Windows the crashes will only start when i installed applications either from the Microsoft store or common applications ive used before with older versions of Windows 10. Most of my applications were 3D CAD and modelling as well as Steam. Finally realized the issue was with incompatible GPU drivers. Whenever i did a clean installation of Windows 10 it would look for display drivers and install the Nvidia app. I assumed the correct drivers were installed. This was the problem. Apps were freezing or crashing to the BSOD and i didnt know what was going on. I tried SFC, DISM, restore points, recovery drives, System Repair Chkdsk. Was going no were. Windows would get so unstable until you cant even boot in and have no option but to do another clean install. So whenever you clean install windows also go to Nvidia and download the appropriate GPU drivers before installing your applications.
WOW! Thanks! I found a bad driver for my WiFi card. I don't need WiFi on this PC so I uninstalled the card and deleted it. I think that fixed it. Great video!!! The problem must have started when I updated windows 7. I loaded a fresh install of Windows 10 deleting my old files and still had the problem. I was at my wits end. UPDATE: It's been some time now and it is fixed!! Saved me from buying a new PC. Thanks again!
Very nice video. While I still have no clue what exactly I should do to fix the two errors crashing windows, I now know the exact 2 errors I'm getting. It's a start.
its Thursday , March 21. 2024. My wife's computer just received the Blue Screen tcp.sys driver error 4 times this week. Thank you for your extensive sharing video, We are no teckie computer experts by no means... Will check it out completely and keep you posted on the fix??
For some really strange reason, when i pulled both my rams and plug them back in, it fixed the issue... the blue screen of death got so bad that even using the usb with windows 11 ISO in it cannot get to the screen where you showed it would go, at that point i was sure it was hardware issue. This is a new pc that i built 2 days ago. I already brought it back to the vendor to check on it as it would crash during windows installation. They already replaced my ram sticks under warranty, and now it crashed again, so i was kind of sure the rams sticks are playing up again.
Hay a while ago my desk smashed because I put my keys down quite hard after raging on game pc went through the desk had a lil bump ever since my pc just crashes whenever it gets to warm or a lil overwhelmed do you think this could be a ssd problem as my friend came and replaced everything else except the case and ssd I’m useless at pc’s and really don’t want fork out on a ssd if it isn’t the actual problem …. Also when my crashes I don’t have half a second to look at the blue screen error it just goes of the my pc just starts right back up
I really enjoyed this video. I was wondering if you could do a video on how to figure out what happened when your game freezes. I have to manually power down my computer and there is no blue screen.
Thanks. It's probably not a video I could make concisely enough for a generic video as the troubleshooting process is likely to differ game-to-game, depending on what logging and debugging options they have.
hello to you sir my problem is that when i play games specially nba 2k22 and 2k23 it crashes and turn off the laptop sometimes with blue screen sometimes black screen and after it restarts sometimes it restarts sometimes it stock with keyboard lighting and black screen. i follow the 1st step you showed with the event viewer and it has error and the source is not bug check its service control manager 7000 and the other one is application popup 1060
@@ddelski12aratia61 The service control manager error shouldn't cause the computer to crash. The application popup could be anything - it's not necessarily a problem, but it depends what the popup said. If you don't have a bugcheck event that suggests it isn't a "Blue Screen of Death" fault.
@@ProTechShow thank you for replying sir until now still wont fix. I did not see any bugs in the event viewer bit it is a bsod, anyways yesterday blue screen took too long ghat i managed to take a photo
Oh, gosh! Tons of thank you for your video! That WhoCrashed tool is a savior! At least I know what caused the crash - Intel RST! Now we can take it from there. Thanks a lot again!
Glad it helped! Intel RST was crashing on one of my devices as well - removed it and no more problems. To be fair it wasn't 100% RST's fault in my case as the combination of RST version, motherboard, and OS weren't officially supported together.
Thank you! I once was getting windows insider builds on a 32 bit system, but I couldn't get the latest update. I kept getting a BSOD with a message about memory management. I was forced to do a clean install, losing everything.
Hey, I just wanted to thank you for your amazing video on how to fix the blue screen of death error. I was so frustrated and scared when my computer crashed while working, but your clear and helpful instructions saved the day. You are awesome and I really appreciate your work. Keep it up!
Great video I had to do a system restore thank you so much and it came out successfully. My touchscreen wasn’t working on my laptop, I still haven’t figured that out. I was trying to find ways to fix it and as of several attempts, I end up with a blue screen which almost made me throw my laptop out the window, thanks man Cool beans
The windows app worked, or at least so far. My issue was the product System Mechanic. Got rid of it, crashes have stopped so far. I recommend the windbg app in microsoft store. Made finding issue quick and easy. And this video was a great guidance to make it easier, thank you!
@@ProTechShow it may have been an issue because the version i had was downloaded when my PC was at windows 7, either way ive been dealing with this intermittent issue for years now. Wish i found your help video the last couple times i tired to fix it. Once again thank you so much for a will put together instructional video for us computer illiterate people! 😊
Thank you for this detailed and awesome video! I am dead serious when I say that after 7 hours of trouble-shooting the sfc /scannow is what worked for me. I guess it's possible that other things I tried helped too but the actually blue screen did not go away until did the sfc /scannow in the command prompt.
![Windows 11 Blue Screen Error Critical Process Died FIX {Complete Solution]](http://i.ytimg.com/vi/s4zEy5T7sS8/mqdefault.jpg)
If you're a *CrowdStrike* customer watching this on or around 19th July 2024, there is a massive outage affecting customers globally. The following is reported to fix it:
1. Boot Windows into Safe Mode, the Windows Recovery Environment [or from a USB drive e.g. Linux]
2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
3. Locate the file matching "C-00000291*.sys", and delete it
4. Boot the host normally
If you use BitLocker you will need to have the recovery key handy
So this outage could be the reason that my computer has the BSOD?
If you're a CrowdStrike customer, probably. If you don't use CrowdStrike it won't affect you. CrowdStrike isn't something a regular home user would have installed - it would be installed by a company's IT department.
In my lenovo laptop , I don't have startup settings in advance options...how to get it
I dont have crowdstrike and got BSOD 3 nights ago@ProTechShow
@ProTechShow I also brought it to geek squad yesterday he told me that it's possibly corrupted and might need to change the hard drive I know nothing about computers/laptop if I change the hard drive does that mean I will loose all my pictures and stuff like that?
You know this guy cares when he's still responding to comments and such a whole YEAR later.
What cares about false advertising for youtube revenue? What planet are you on kid
The hell are you yapping about bro@@DopeyBloke
@@Forrest-v9b I don't have a clue tbh... lol
I'm on the verge throwing my laptop out of the window!
Just sell it
Or give it to me
Lol I have a $2000 dollar pc I’m so mad rn
me too
@@jacksonstrocko2588 do a full reinstall
Incredibly helpful! So clear and concise to understand. My girlfriend unfortunately did a recent windows update and it went haywire. Next thing you know, it goes into a boot loop and never goes to the advanced recovery options page and was unable to start in safe mode. Just kept getting the blue screen of death screen message. Was able to boot into the advanced recovery options by booting from a USB with the Windows 11 media creation tool from the link you provided and was able to restore it to the period before the problematic update. Worked like a charm! Thanks so much!
Thanks! Glad to hear it helped.
This is an excellent video that every Windows user should watch, whether you’re experiencing blue screens or not. Unfortunately there is no single fix for a blue screen, which is why you have to learn to look deeper. What a great guide, thanks for this video!
Thanks! Glad it's appreciated.
It’s too long of a yap session tho
@@ProTechShow there is a critical one for me
@@chin4059 average Gen Z brainrot debuff
@@ProTechShowHello ProTech if you really like challenges I have a doozy for ya. I can give an extremely detailed list of everything that has led to the issue. In brief in this post.
1. Lighting took out the original motherboard.
2. Hard drives, processor, okay, new memory.
3. Replaced it with a completely different motherboard. Old was an ECS or ESC. New old stock is a Gigabyte that supports the old processor it POSTS .
4. Dual boot and Win XP works Win 10 won't boot normally or in to safe mode.
5. It was MBR (Legacy) boot without AHCI setup on the old motherboard the new motherboard has the feature, however it is not set to use it in BIOS.
6. I didn't do the following on purpose. As I mentioned earlier it is dual boot Win XP and Win 10. Here is what I didn't intend Win XP is on one hard drive and Win 10 on the 2nd hard drive. (Two total in the system). Each drive has 2 partitions each drive is a terabyte in size. Four partitions as equal as I could make them.
7. Tried BCDEDIT repairing no avail. Tried my best to inject the drivers that support the new motherboard again to no avail. It is either a bootloader issue or a missing driver that fails to load at boot time. The error I get is "inaccessible boot device". Any suggestions would be highly and hugely appreciated.
My apologies for such a long post and Thank You in advance for (possibly 😆) reading it.
This is the best video tutorial I ever seen, rather than other people who have long intros, this one is one of the clearist, straight to the point video I ever seen, Thank you so much!
Thanks for saving my laptop
This is the standard that ALL tech support videos and information should be at! HUGE thankyou to the effort you put into this
Thanks! Much appreciated 🙂
@@ProTechShow how do I reset my PC like delete everything? Everytime I restart my PC it rollbacks everything before the restart I'm pretty sure it's because of a corrupted file please help
@@duckquack7914 uk.pcmag.com/migrated-3765-windows-10/131252/how-to-factory-reset-windows-10
@@ProTechShow thanks but unfortunately I tried this and it stops around 30% anyway to fix this issue? Thank you.
@@duckquack7914 If it won't reset I'd suggest wiping and installing from scratch. Be aware that will destroy any files on the device and you'll need to download your own drivers when you reinstall. If you're not comfortable with it yourself then probably best to ask a friend/shop for help.
Now this guy is good. I'm still working on my BSOD error - but I love the fact that he mentions how annoying so many forums suggest the exact same pointless "fix".
Thanks. Hope you get it sorted!
@@ProTechShow in the end I had to wipe and reinstall back to Windows 10. All fine now but can not get the machine to enter sleep.
no same solution to same bod peoblem
I can't tell you how appreciative of you I am. I have a hard time following tutorials and often end up being super frustrated and give up. Easy for me to follow and told me exactly what I needed to do. Thank you 😭💖💖
Glad it helped!
Bad news, I’m halfway through and none worked, good news is I still have another half to go :)
Upon looking at my Event Viewer (Which is something I didn't know about), there were hundreds of errors related to my bluetooth/wifi adaptor. I uninstalled the device and removed it from my PC and I am no longer getting BSOD. Thank you so much for the information, I was going at this issue for days. I was so stuck on it being related to a driver issue or tied to a windows update. You're a legend.
Good to hear you figured it out
Went to bed, woke up to use my laptop....BSOD. This absolutely worked! I had to go as far as USB configuration and chkdsk /r. But it fixed the problem. Thanks so much!
Glad it helped 🙂
Hey. I it was the same for me. Went out came to use the laptop and gbam.. BSOD. BUT I am unable to fix it. Did it retain your windows when you were done? Or did you have to install another window? Is the laptop still fine now?
I'd love your response. Thank you
Unfortunately no methods worked for me, it's strange as a friend offered me a new hard drive and after putting it in, it seemed to corrupt my system as many files went missing and my pc slowed down substantially, but good video anyway.
Very helpful. Made it to 4:42 of the video that sent me in the right direction needed. Ran a few test provided for my error code and was successful at identifying the potential issue. Will have to run my system for a bit to confirm, but the CMD SFC / Scannow Identified an issue and resolved it. Thanks for making quality content.
Glad it helped!
But they asked password and when I entered, showed its incorrect....so all options it asked for password..so i cudnt do anything
@@ajishk1645That’s because you don’t have password on your windows account. Simply make new password and it will work.
@@ajishk1645DID YOU SOLVED IT??
This was a great guide on how to delve deeper into BSOD errors and I didn’t have to brush up on my Hindi or constantly replay trying to understand what they said which amps up an already frustrating situation. I’m working on a BSOD issue related to an event called Bugcheck, which could possibly be related to a physical memory issue or Win trying to write to freed memory. Still hot on trail, but this video has provided me with some debug tools to look at it closer…many thanks!
Thanks. Hope you get it figured out!
Guess i’ll be taking it somewhere else.. none of this worked, I appreciate you taking the time to make this video still. Hope it helped plenty of others
Did you find a fix
Great video. I believe it's fixed!! Blue screen would crash immediately, but after your advice I was able to update windows and do some work for a couple hours afterwards and no crash; so fingers crossed thanks again!
Thanks. Got them crossed for you! 🤞
Is it still working with no problems?
@@SlingSlangSkrrt. lol unfortunately not. I bought a desktop a few weeks ago. I plan to take the laptop to someone idk.
@@wendellpowellii7403 Dang. Thanks for the quick reply. I'm gonna try to fix mine. Will let you know if I have any success.
@@SlingSlangSkrrt. best wishes, I look forward to your success!
Great video, still not fixed. Took it to the professionals...still happening. Happens in the middle while I'm working.
Most likely hardware
@@RainingInRio How do u fix it man. I probably have it aswell
Reset
Where did you take it ?
Best buy
Great video, I've had blue screen problems for years always after updating my computer. This video helped a ton, keep up the good work!
Thanks!
What was ur issue in this situation
@@hennies i just installed the latest network drivers and i haven’t had a blue screen in months
dude this is one of the best videos i have ever seen on how to actually figure out wtf is wrong with your pc
Thanks!
Brilliant and very user friendly tutorial!! Well done man!!
Thanks!
Great video. Most of the time it’s YOUR issue. For me, I used a software converter earlier in the day, a simple file deletion in safe mode fixed it!
I've been having this problem for months now! Either my browsers crash, the games I play, or just my whole computer. This has been very annoying for me and I hope that this will help me alot!
Did you find a fix, it's getting very frustrating. I swear I was against Macs but I am starting to believe pcs are all trash.
this was absolutally amazing! most tech videos just tell you to just start replacing parts or some bs like that but this was a HUGE help. Thank you so much!
Glad it helped. I'm not a fan of randomly guessing and replacing parts. My first job was working in a computer shop and that's basically what happened; then I got a job working on servers. You can't just turn servers off to take a guess when the parts are expensive and it affects an entire business every time you try something, so you have to learn to diagnose it properly.
You're a lifesaver. Tried a host of things these past few days but all it did was increase my frustration till I meet you
Thanks. Glad the video was useful.
When my laptop started getting these annoying Blue Screens of Death, I took it to the computer repair shop to have it checked and diagnosed. Turns out that some antivirus software are outdated. So I was told to never use those again and simply use Emsisoft and Ublocker extensions. That means McAfee, Avast and Ccleaner are now junk software. Since then, my laptop hasn't suffered a single BSoD.
How much it cost you to get fixed??
Fantastic video, thank you for taking the time to put this information together.
You're welcome 🙂
Had my first BSOD today (Win 11) while booting. System was installed a month ago on new hardware. No further issues so far. Looks like Win 11 still isn't running smoothly yet.
it only occur when my laptop is not in use. I can play games and listen to music and all that, but once the pc is not in use, the screen pops up.
So, what im gonna do is just restore my most important files and just dump the pc since it's already also have a broken lid. No point of fixing that crap. Good thing I bought a new pc before that crap started to occur.
Anyway, I will take a look later if something like this should happen again. This video is very helpful
My wife was getting a blue screen every ten minutes on Windows 11. I found your video, but before that we disabled part of her Avast which was running simultaneously with another antivirus software. It did not fix it then but the next day, no more blue screens. I think that was causing the problem.
But I learned alot from your video for future reference.
Thank you, Thank you! Been dealing with this all day and your video gave me the info to fix it. Thank you!
Glad to hear it worked out!
My pc just bluescreened, I waited, then it turned off and put it in bios, I try to exit bios, and it goes to bios again????
Reset my pc, I have the most irritable version of this, every 30 seconds it reboots, and reboots and reboots. I’ll keep an update as to what works.
I tried reinstalling drivers, nothing, I removed my graphics card, nothing, deleted duplicated files, nothing, deleted my drivers, nothing, removed and cleaned my ram, nothing, I’ve gone to bios and safe mode to reinstall to the previous version of windows, since they absolutely demanded I download it because of the infamous “packet dump” bullshit, and now my pc is frozen at 38% while trying to restart.
Buy a Mac folks, they’re expensive, but windows is so shitty, so so shitty
@@Bradlalb123 i want to game alos daamn😢 any luck yet?
@@Bradlalb123 Unfortunately you will have to do a clean install of windows to solve this problem. You will have to re-partition your hard drive to do so, set all bios settings to auto and then reinstall windows. If it doesn't work after that you may have a bad hard drive.
@@SUPERBIGMANThe Thanks for that information. My PC just started this problem and I'm looking for a fix. My PC crashes before Windows loads up.
I already knew about a lot of these tips but not to that extent, this was incredibly helpful and well explained. You’ve earned a subscriber.
Thanks!
it was my McAfee anti-virus and this video showed me a lot of lessons and teaching about fix your pc by your own. Really helps a lot thanks
Glad it was useful
Thanks for these very clear suggestions. I am my own worst enemy here in that I updated Bios after my first blue screen. Lesson Learned. Wish they would hard code a warning not to update Bios after a crash!
Excellent! Thank you so much for such good, logically structured content. It is not easy to translate technical knowledge to us, regular users or semi-geeks, so thanks for that! I watched your video only after (hopefully) finding the solution in the randomized alice-in-wonderland style, but it seems to work. In my case Chrome and some of its extensions or its hardware acceleration feature (still monitoring this) caused Windows to crash basically nonstop, it even affected Window's menu like settings which I couldn't open.
Thanks a lot again! I will definitely come back if my solution will appear to be only temporary.
Thanks!
RUclips trying to play an ad while trying to fix a pc☠
Wow! The second to last step fixed my laptop (win 11)💃. Thank You Jesus! Thank you for the video.
Glad it helped!
So helpful, for me it was Norton security causing my crashes, currently no further issues after uninstalling it. Thanks for the great advice, very good video.
Good to hear you got to the bottom of it
can you please please please do a video on the “critical_process_died” error. i am absolutely dumbfounded.
Excellent video. really informative and well presented. It really helped me with my issues and I now know what to do next time I have an issue . Thank you so much.
Glad to hear it helped 🙂
thanks. You are good but it is rather technical, I got to a certain point I though I was on the verge to fix my blue screen but then I didn't. I will take it to the shop. My thought, this new hardware that was installed on my computer may not be all compatible :D
Now it works?
What happened at the shop?
The media creation tool worked. I've had problems with this brand new computer to drive to distraction, even considering the bluescreen. I'm wiping the ssd and returning the pc. Thanks for your help.
Once, I encountered a BSOD error quite literally out of the blue. This was when I wasn't as familiar with tech as I am now. I watched and looked up an unhealthy amount of guides on how to fix the issue online and ultimately I found around 5 or so scanning tools which apparently fix the software issues on your computer themselves, plus I found out about sfc scan ad driver re-installation. Now, after running all of those in order my problem did seem to be resolved, however before that, in retrospect, I did something rather stupid in running all of the scans and processes at the same time. I am assuming now that the scans started scanning each other causing problems since I instantly got a BSOD. I don't run 7 important processes at the same time anymore, thankfully and I haven't had the issue since. The worst thing is I think it genuinely was just an old driver error from the start making my little scanning experiment utterly meaningless and god knows sfc didn't fix anything.
It's likely. Most BSODs seem to be driver-related. Possibly the tools worked by prodding various parts of your system to see if an error occurred rather than analysing the memory dump... and found the problem but induced a crash in the process. I have a strong distrust of such automated tools. If they just give you recommendations that's fair enough but when it comes to the ones that carry out "repairs" automatically... They often cause more problems than they fix by deleting things they shouldn't.
Awesome help, finally fixed it. Thanks!
Nice! 🙂
My computer says it will restart after collecting error info, but the percentage stays at 0% and won't restart
exactlyy
well there is 20 mins of my life I will never get back
You fixed me!! My PC autoinstalled windows 11 and wouldn't boot up after, not even to safemode without crashing. Following your advice, I ran chkdsk c:/f and chkdsk c:/r a couple times each before finally resolving my issues. This morning windows loaded perfectly!! Thank you
Glad it helped!
You have a great way for explaining in a simple yet detailed manner. Thank you!
You're very welcome!
0. Let's assume you have created restore point
1. Open CMD in the Blue screen
2. Type - Notepad and hit open
3. Go to - Windows/System32/Config
4. rename software to software.001
5. rename system to system.001 (you need to hit F5 to see the change in renaming a file)
6. Close the notepad
7. Write Exit in CMD
8. Try to restore PC with one of your earlier restore points. If doesn't work, try to restart PC
I'm hoping the issue is fixed, but this was a very helpful video regardless of the specific issue I have!
Straight to the point, organized, and overall good structure. Love the video. Thank you ❤
Thanks!
My laptop switched off from the blue screen and it doesn't want to switch on. Please help.
Same!!! Please tell what to do
ive tried everything I've also factory reset my pc 2 times and still does it any help ?
If even windows reset didn't work it is serious hardware issue take it to a professional
This was extremely helpful!!! Thank you 🙏🏾 I downloaded the WinDbg and it gave me the code for my Nvidia driver… So now I know specifically what to change.
Glad it helped
Awesome I was having an issue where the bSod program I was using was not giving enough information... Thanks for the Link to WhoCrashed Tool! Worked great!
Glad it was useful!
the thing is my laptop went black and wont turn on after that blue screen crash
bro you are a pro :) informative thank you
Cheers!
Starting to think I just wasted 2 years saving up for a pc just for it to have this problem pls help
Did u fix it
Wat happend
Thanks a million, mate your advice saved my laptop and save £ me from paying out for a new one. And I am what you would call computer illiterate all I know is how to turn my laptop on. But following your clear advice and step-by-step instructions got me my laptop back.
Glad it helped
I've been through this issue for so long and finally solved it
you have to go to this process stage by stage
1- Scan your computer by 3rd party antivirus
2- CMD as administrator >> command sfc /scannow and chkdsk
3- Use 3rd party software to update all your drivers including GPU and windows
4- Defrag your disks
5- Stress test your GPU using benchmark softwares
6- test ur ram using Memtest 86
7- Go to your Bios and turn off CMS compatibility support module or Legacy mode and keep it UEFI only
Amazing. Spectacular, no-nonsense video.
Thanks 🙂
Mine says, Stop code: DPC watch_dog violation. 😔
Same bro do you found solution
Great video , very easy to follow, and , None of it helped, it's weird, everything seems like it should work. I'm considering just gutting out the whole bloody thing, it's only 3.5 years old !
mine is 3 days old :(
This is so thorough and exact. It seems a lot of thought was put into this video, to make it actually useful as possible. Appreciated!
I got here due to an unresolved BSOD. Unfortunately, in my case, there is NO 'BugCheck' Error entry in the Event-Logs (as suggested on 03:52), but rather (just) a Critical entry with Source='Kernel-Power', Event-ID=41 and Task-Category=(63). The crash always happens after resuming from Sleep. It started 2 weeks a go, on a Windows 10 Pro PC running successfully (with no BSOD) for about 6 years. Could you advise?
Damn that blue screen! lol, what a gigantic pain in the ass. After trouble shooting Everything on my pc, I finally swapped out the power supply and that was the culprit!! Holy crap, what a process to finally diagnose what the issue was, and it took A ton to do so. If you are having the Blue Screen nightmare, I wish you the very best of luck to fix it. With this mans help you may get there! Good Luck!!!
Finally I fix it .Thank you a lot .✊🏻💙
Glad to hear it helped someone 🙂
Weirdest BSOD I have seen was caused by using old boot drive with a new system. There were so many different components, not to mention CPU architecture, that Windows said, "F it, I'm out!"
Don't think I'd even bother trying to untangle that one. Reinstall time! I take moving systems as a prompt to do a forced cleanout anyway.
I think I've had this issue as well, but I've run multiple clean installs of Windows 10 on the boot drive and the issue persists.
Ugh it's so annoying I did an update last night before I went to bed, and I check it hours ago to see the BSOD I've tried uninstalling the update and just done everything so annoying!
I managed to fix it but bad to restart the computer, I had to reinstall windows
Ouch. Glad you got it sorted in the end. I like to make regular backups just in case. If something like this happens it means you can restore the backup with all of your apps and data intact. If you're interested in taking a look at some free options there's a video here: ruclips.net/video/mOyQAJqeZ48/видео.html
@@ProTechShow oh cool! Thanks I'll check it out
after doing all the steps it was surprisingly the razer synapse software which was the culprit in my blue screen of death error. once i deleted it i havent actually gotten any errors and my computer isnt crashing now. Thanks for the help sooo much u saved me so much money !
Glad it helped you 🙂
Thank you for this video. Very well explained. There have been some weird blue screens over the years yet fortunately not that many. I find it odd when a antivirus program, which is built to protect your computer, goes ahead and crashes your computer. I won't name names as these products have updated their products to work (hopefully) better. Two of the "big" name products from the late nineties and early 2000s, who still exist, both individually rendered my data unusable and I was forced to do a clean install and try to emotionally get over losing my mp3 collection I had.
Limewire, Audiogalaxy and Kazaa took like a decade to download aiming mostly for that one single song. I had all the many CDs though. If you even renamed a file back in the days it was potentially looked at as dangerous by the "antivirus" program.
3:35 bruh how am I supposed to do that if I’m stuck in blue screen
A bluescreen crash will typically reboot back into Windows automatically once it's saved a memory dump. In the event the bluescreen occurs during the start-up process there's a section in the video with things you can try if Windows wont start. Finally, you can grab the dump file from the faulty device and run the analysis on another computer - it doesn't have to be the same one.
Come across this video and had to put thinking cap on for sure. My fix was to many old usb drivers to do with sound recording software from windows8.1. Do have to be confident but this video made the important clues easy to identify the problems with the dreaded BSOD , Thanks for taking the time and hope this video stays up for as long as W10 stays supported.
Glad it was helpful
I love you man. Even if it goes nowhere these videos are really helpful and makes everything easier to understand.
Thanks. Good luck with fixing it!
Omg thank you for the tipps, because of this i noticed one of my hardware parts had an error that caused it
Glad to hear it helped
THANKS A LOT!!!🎉
I had the critical_process_died error and I eventually ended up downloading the windows creation tool on my USB.....I followed the steps and boom! My PC is back....... Thank you so much
Glad it helped!
Excellent video!! Several blue screens appear to me throughout a year, but lately every 15 days; Now it's hotter at home. The event viewer shows one last "atapi" error before the blue screen " \Device\Ide\IdePort3". But the system disk is a Samsung SSD with 20% overprovisioning in good condition, although I have not updated the firmware because in the forums they do not recommend updating it because it can be conflictive in AMD. Same thing with Gigabyte's SATA controllers; They say it's better to leave the Windows ones. The "barracuda" data disk sometimes hangs and after a minute it works again. I am with W7 64, AMD and 32 GB.
Helpful so far! Got as far trying to install windbg, but couldn't even install that because 'Something went wrong' - windows can't even check for any updates, giving me the same message.
If you have access to another computer and can grab a copy of the memory dump you can run Windbg on the other computer - might help if it's crashing too quickly to do any troubleshooting.
Thank you very much been tryna find out what this blue screen was hasn’t popped up since I tried a few other videos but your video got me to where I needed to be thank you
Glad to hear it helped
Thank you a ton for doing this video. I thought I had bad ram and it turned out it was a power performance change that I made! GEEZ! Problem fixed now I can get back to playing and enjoying it rather than wanting to smash in on the ground.
Glad it helped 🙂
Is it still working?
My Vista Pc was the most reliable OS I ever had! I know I was one of the lucky ones but when it worked Vista was smooth and looked so much nicer!
Never had a problem with mine, either
One common pattern was after everyclean installation of Windows the crashes will only start when i installed applications either from the Microsoft store or common applications ive used before with older versions of Windows 10. Most of my applications were 3D CAD and modelling as well as Steam. Finally realized the issue was with incompatible GPU drivers. Whenever i did a clean installation of Windows 10 it would look for display drivers and install the Nvidia app. I assumed the correct drivers were installed. This was the problem. Apps were freezing or crashing to the BSOD and i didnt know what was going on. I tried SFC, DISM, restore points, recovery drives, System Repair Chkdsk. Was going no were. Windows would get so unstable until you cant even boot in and have no option but to do another clean install. So whenever you clean install windows also go to Nvidia and download the appropriate GPU drivers before installing your applications.
WOW! Thanks! I found a bad driver for my WiFi card. I don't need WiFi on this PC so I uninstalled the card and deleted it. I think that fixed it. Great video!!! The problem must have started when I updated windows 7. I loaded a fresh install of Windows 10 deleting my old files and still had the problem. I was at my wits end. UPDATE: It's been some time now and it is fixed!! Saved me from buying a new PC. Thanks again!
Glad it helped!
@@ProTechShow How i do this if i have blue screen????
Very nice video. While I still have no clue what exactly I should do to fix the two errors crashing windows, I now know the exact 2 errors I'm getting. It's a start.
its Thursday , March 21. 2024. My wife's computer just received the Blue Screen tcp.sys driver error 4 times this week. Thank you for your extensive sharing video, We are no teckie computer experts by no means... Will check it out completely and keep you posted on the fix??
For some really strange reason, when i pulled both my rams and plug them back in, it fixed the issue... the blue screen of death got so bad that even using the usb with windows 11 ISO in it cannot get to the screen where you showed it would go, at that point i was sure it was hardware issue. This is a new pc that i built 2 days ago. I already brought it back to the vendor to check on it as it would crash during windows installation. They already replaced my ram sticks under warranty, and now it crashed again, so i was kind of sure the rams sticks are playing up again.
Hay a while ago my desk smashed because I put my keys down quite hard after raging on game pc went through the desk had a lil bump ever since my pc just crashes whenever it gets to warm or a lil overwhelmed do you think this could be a ssd problem as my friend came and replaced everything else except the case and ssd I’m useless at pc’s and really don’t want fork out on a ssd if it isn’t the actual problem …. Also when my crashes I don’t have half a second to look at the blue screen error it just goes of the my pc just starts right back up
This is the best video on Window on youtube
Thanks 🙂
I really enjoyed this video. I was wondering if you could do a video on how to figure out what happened when your game freezes. I have to manually power down my computer and there is no blue screen.
Thanks. It's probably not a video I could make concisely enough for a generic video as the troubleshooting process is likely to differ game-to-game, depending on what logging and debugging options they have.
If I follow the your last steps, would my windows be preserved or do I need to install another?
If you're referring to chkdsk or sfc then they won't reinstall Windows - they operate on your existing installation
Im still not yet finished listening and watching this video, and this is the clearest explanation i see.. im gonna ask later on with the channel owner
hello to you sir my problem is that when i play games specially nba 2k22 and 2k23 it crashes and turn off the laptop sometimes with blue screen sometimes black screen and after it restarts sometimes it restarts sometimes it stock with keyboard lighting and black screen.
i follow the 1st step you showed with the event viewer and it has error and the source is not bug check its service control manager 7000 and the other one is application popup 1060
i checked the minidump folder but there is nothing i already checked the advance system settings
@@ddelski12aratia61 The service control manager error shouldn't cause the computer to crash. The application popup could be anything - it's not necessarily a problem, but it depends what the popup said. If you don't have a bugcheck event that suggests it isn't a "Blue Screen of Death" fault.
@@ProTechShow thank you for replying sir until now still wont fix. I did not see any bugs in the event viewer bit it is a bsod, anyways yesterday blue screen took too long ghat i managed to take a photo
@@ProTechShow it says kernel data on page error
I decided to reset my laptop but it wont let me..
Imagine The keyboard stopped working and you have this blue screen at the same time 💀 (happening to me rn)
Oh, gosh! Tons of thank you for your video! That WhoCrashed tool is a savior! At least I know what caused the crash - Intel RST! Now we can take it from there. Thanks a lot again!
Glad it helped! Intel RST was crashing on one of my devices as well - removed it and no more problems.
To be fair it wasn't 100% RST's fault in my case as the combination of RST version, motherboard, and OS weren't officially supported together.
Thank you! I once was getting windows insider builds on a 32 bit system, but I couldn't get the latest update. I kept getting a BSOD with a message about memory management. I was forced to do a clean install, losing everything.
Man, i downloaded file of viruses, when i wanted only try music making software. But thanks for you, i managed recover my files. Thanks alot ❤
Glad it helped
Hey, I just wanted to thank you for your amazing video on how to fix the blue screen of death error. I was so frustrated and scared when my computer crashed while working, but your clear and helpful instructions saved the day. You are awesome and I really appreciate your work. Keep it up!
Thanks!
very well pointed... so useful... thx for ur work man!
Glad it helped
I can't download anything if im in safe mode
Great video I had to do a system restore thank you so much and it came out successfully. My touchscreen wasn’t working on my laptop, I still haven’t figured that out. I was trying to find ways to fix it and as of several attempts, I end up with a blue screen which almost made me throw my laptop out the window, thanks man
Cool beans
Glad it helped
The windows app worked, or at least so far. My issue was the product System Mechanic. Got rid of it, crashes have stopped so far. I recommend the windbg app in microsoft store. Made finding issue quick and easy. And this video was a great guidance to make it easier, thank you!
Glad it helped! I don't trust so-called optimisation programs like System Mechanic so I'm not hugely surprised if that was the problem.
@@ProTechShow it may have been an issue because the version i had was downloaded when my PC was at windows 7, either way ive been dealing with this intermittent issue for years now. Wish i found your help video the last couple times i tired to fix it. Once again thank you so much for a will put together instructional video for us computer illiterate people! 😊
Thank you for this detailed and awesome video! I am dead serious when I say that after 7 hours of trouble-shooting the sfc /scannow is what worked for me. I guess it's possible that other things I tried helped too but the actually blue screen did not go away until did the sfc /scannow in the command prompt.
Well, I guess it had to work for someone!
What happened after the scan? I scanned but still can't restart.