Quoting Jobs & Price Conditioning

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  • Опубликовано: 3 май 2024
  • In the first episode of the new Skill Builder podcast, Roger and Robin talk about the best approach and how to price building work and how to make the financial side of your business thrive with tips and techniques developed by Roger and Robin during their long careers. Robin also goes over the all-important price conditioning and how to negotiate.
    Although our RUclips channel mainly reviews and 'how to' videos but we want the podcast to have a broader appeal and help people in their everyday life. I'm sure many of you want a podcast to listen to while you work or walk the dog or go for a run or a long drive and we want to be that best podcast for you.
    This is obviously the video version but we will be publishing an audio version on as many podcasting platforms as possible, including Apple Podcasts (iTunes), Google Podcasts, Spotify, TuneIn and directly from the Skill Builder website.
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    #SBpodcast #pricing #jobs
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Комментарии • 807

  • @bobrambo6900
    @bobrambo6900 3 года назад +33

    I’m 63 and was self employed for years mainly kitchen fitting, I have a lot of sympathy for the young men trying to make it in their own, one young builder did a large house extension for my son which was way cheaper than the dearest quote, I could see midway through the job he realised and said he needed more money, because I understood his situation we gave him what he asked for, on completion we gave him a few grand otherwise he would have barely broke even,luckily we had the money to do this, but like you said in the video some people are heartless and have no empathy, ive been there and it felt great to do the decent thing.

    • @simonworman7898
      @simonworman7898 3 года назад +2

      Bang on chaps

    • @jimdoherty5010
      @jimdoherty5010 2 года назад +1

      @ bob rambo, a giving hand will always receive. I salute you and your son.

    • @tamz2tamz2
      @tamz2tamz2 2 года назад

      Not many auld cnts like us left in the world

  • @nigelbobbo
    @nigelbobbo 4 года назад +46

    I've been on RUclips for years and this is the first time I've felt compelled to comment. I've been in the trade for nearly 40 years, had some bad times ten years ago and now building my business back up again. When you've made mistakes in the past and lost money you can lose confidence and when that happens you just accept day work.
    There's no pressure, mistakes won't cost you dearly etc etc but you are only earning enough to live on
    . I've now started pricing bigger and bigger jobs and I've found it difficult, due to past mistakes and finding that balance again, IE knowing your worth but not pricing yourself out of the market
    . I love the videos and I found this one extremely helpful and it has given me a great deal of confidence going forward, and i will be implementing your advice so thank you
    Great stuff
    Cheers
    Nigel

  • @MultiGlobalnews
    @MultiGlobalnews 3 года назад +15

    This is probably the best 27.41 minutes I’ve ever spent listening to people who know their stuff , thank you so much Robin and Roger

    • @SkillBuilder
      @SkillBuilder  3 года назад +4

      This is probably the best compliment we've ever had, thanks Bob!

    • @user-bj8oe5tj9g
      @user-bj8oe5tj9g 3 года назад

      Excellent pair of tradesmen. Both perfectionists in there trades.

  • @Na5tyify
    @Na5tyify Год назад +18

    FYI I had 2 builders quote on a refurbishment of a 2 bed terrace house. The first quote came in at £62k. Just that figure, no breakdown of costs just £62k. The next builder came in and said to me that sounds quite high. After a few days the second builder called me to say he was concerned as he couldn’t get the quote lower than £75k. He then provided me with a full breakdown of the costs in the quote. I ended up going with the more expensive quote because he kept me informed and sent me the comprehensive quote.

  • @reubenklang3968
    @reubenklang3968 5 лет назад +58

    Robin is class. Could listen to him all day, find myself just agreeing with everything he says. Roger you look half cut lol

    • @guysmith1192
      @guysmith1192 4 года назад +2

      Don't put Roger down! He always looks like that because he's actually a zombie, he died at 90 so you should pay some respect for people that are here but are already dead... #Zombieslivesmatter

  • @puffin7285
    @puffin7285 4 года назад +3

    We just had a kitchen refit, new flooring and new electrical work done. The bloke we went with gave us an estimated cost for completion, but the estimation was 10% above what he said it would probably cost. To account for any issues during the refit he wanted to make sure we had a price from the beginning that wouldn't go up.
    We paid 50% of the price up front and the rest on full completion. Each stage the builder walked us through what was going on, provided us with receipts for purchased building materials etc, showed us examples of the "extra" work that the 10% estimate was to cover.
    By the end we paid less than the full estimate, only about 4% of the "extra" was needed for labour/materials etc.
    Not sure if this is a good way to work, maybe a little convoluted but for us it worked out. We had a top end price we knew wouldn't balloon out of control and in the end we paid less than the full quote and I feel we got good value because the builder took the time to explain what was happening along the way

  • @robbiecrocker631
    @robbiecrocker631 3 года назад +96

    Can tell by Robin's watch he's good at pricing 😂

  • @jonp6798
    @jonp6798 2 года назад +5

    I enjoyed this chat.
    I’m a customer nowadays but I am a construction engineer and property developer.
    It fascinated me that 15k for a bathroom was a reasonable suggestion and 10k is cheap when I paid 3-4 for the last few I’ve had and this talk was a couple of years ago. Must’ve been a substantial change. Also, the fact that you find it odd that a customer might hold back payment until all the snags are done. I’ve tried paying someone before the snags are done and I always end up finishing it myself because they have no interest when all the cash has been paid.
    We paid a builder we know weekly religiously and it worked really well. I would’ve preferred a job price but that’s how he likes to work so I didn’t really know how long it was going to take.
    At the moment I’m trying to get jobs done as cheap as possible whilst making sure the work is done right. When getting people in for quotes it’s incredible how many don’t turn up so we have to get extra ones in to compensate so I can get my comparative prices and opinions. One guy will say something is fine while another will say it’s absolutely not fine. One guy will price the job at 25k and one will price it at 15k for seemingly the same thing.
    A customer has to somehow work out what to do. You either become an overnight expert in the job which I have had to do for a few jobs or you pick the most reasonably priced person who you liked.
    I’ll tell you now, if you don’t send me a quote in a timely manner it says you’re not going to do the job in a timely manner. If you don’t come across as someone who knows what they’re doing when the questions are fired at you I won’t give you the job. If your price is either too high or too low or if your quote just says ‘building work’ you won’t get the job. It amazes me how many quotes I get in which don’t say what the tradesmen is going to do. I end up sending the job list In reply and requesting confirmation that their quotation is for that list of requested works. As ‘building work’ could mean bloody anything.
    Totally agree with everything said in this as a customer. I just wish tradesmen were less flakey. I had 7 builders in for a house renovation and none of them quoted it. When I asked them why they would all either ignore me or palm me off with excuses. I can only assume there was something about the job that they didn’t like but I have successfully completed that one getting individual trades in myself.
    It’s a minefield out there.

  • @moonshinepz
    @moonshinepz 3 года назад +11

    I was 27 years in a trade where people came to me, but all the principles apply. This video is spot on. If one out of three people didn't walk away when I priced their job then I was too cheap. Also you get a rep for being a bit pricey that filters out the cheapskates and people who want something for nothing.

    • @SkillBuilder
      @SkillBuilder  3 года назад +5

      You are so right, price to lose jobs not to get them

  • @williammcgrattan9583
    @williammcgrattan9583 5 лет назад +13

    The pricing & estimating that goes on between a builder and a customer opposed to that of a plumber and a customer is completely different. Builders are there much longer and there are so many more considerations to factor in. The two processes are not the same. Plumbers are blitz attackers and deal with smaller quotes and profits, the absorption factor is usually nil if something happens. Builders have way more scope for manoeuvring. Lone tradesmen like sparks, tilers and plumbers have to get right when they quote. The difference can be as tight as 20 quid.

  • @plasticbob556
    @plasticbob556 3 года назад +9

    40 years a Chippy still skint, very enjoyable talk,thanks

  • @gavinstone3769
    @gavinstone3769 2 года назад +11

    architects must do mandatory 2 year laborer site experience !!

  • @Lloyd1960
    @Lloyd1960 3 года назад +4

    The best thing about this clip for me is the fact that you fellas actually read the comments and respond...
    I think honesty is vital in business, if a potential customer thinks you're straight and fair it can win you a job even if you are the most expensive.
    If a customer doesn't take to you as a person it wont matter how cheap, reliable, or good you are...you ain't getting the job.

    • @SkillBuilder
      @SkillBuilder  3 года назад +1

      Yep you are dead right there. I think we are all programmed that way. If you don't like the look of someone then you have to trust that.

    • @Lloyd1960
      @Lloyd1960 3 года назад

      @@SkillBuilder conversely, same goes for customers... I've had one or two that I should have walked away from...and ended up getting knocked for a few quid, or messed about for my money...there are a few 'professional' bad payers out there too

  • @Rugbyman269
    @Rugbyman269 Год назад +3

    As someone that has employed tradesmen from time to time ,I realise how important it it to know your contractor and to trust them, but also to realise they must make a profit , none of us want to work for nothing after all . The cheapest isn't necessarily the best . As a client you need to know and be clear about what your contractor will be doing right from the start . Changing your mind about something mid job will just add to your cost / cause your contractor problems , well done for explaining things to us numptys

  • @johnriggs4929
    @johnriggs4929 4 года назад +5

    For anyone starting out on their own - this is the finest lesson you'll ever be taught. Sound common sense - but so often overlooked by many tradesmen who may well be good at the job itself, but so unprofessional when it comes to pricing, dealing with the public and reading the signs. I left the building trade (fed up with lousy money then, and cold winters,) in the late 70's and went into direct sales for a couple of years. Robin's tactic of giving a very rough guide to price is bang on. In sales it's called a 'trial balloon,' and the reaction you get tells you whether it's worth spending time working out a detailed quote: what's the point, if it's way more than they can - or are prepared to - pay? On the other hand, giving a fixed price there and then is rarely a good idea, and underpricing a job just brings misery - either to yourself, the customer.... or sometimes both. And as he says - answer the bloody phone! (unless you're driving.) Even if you know the number and you don't want the work or that particular job: one day - during the next recession, which the building trade experiences every ten to fifteen years - you may well need that customer.

    • @Lloyd1960
      @Lloyd1960 3 года назад +1

      Totally agree...the amount of times I hear customers say they have rung loads of people for quotes because some haven't answered others have, but have never rung back, or have arranged to see a job and not turned up, etc...thats not being a bad businessman, thats being an idiot who treats potential customers like shit.
      Just ring them back and say sorry to are too busy...that way they may ring again when you do need work
      The other thing i wont do is ramp a price up to a ridiculous figure, a take it or leave it price, a customer is only going to get ripped off once... you'll end up with a reputation of being too expensive...equally I wont up the price because they have got a big house with expensive cars on the drive....but conversely, I wont drop prices because they cant afford me.
      Some people will want a 'deal' no matter what price you weigh in with, fuck em, let em play their games with someone else... I dont knock other trades down when they come to me, I just tell them I want one price off them and the others quoting, and I wont knock them down...the balls in their court then

  • @MrKanga1231
    @MrKanga1231 3 года назад +4

    I am 54 and been a general builder since 16. At 30 I decided to work for myself when I found myself with loads of weekend work. I was always busy but always pricing low to get the work. Now I have changed my approach, I price high and give a high standard of service. its like any industry, there are people who will want to pay peanuts(get work of facebook) there are people who will pay middle of the road and customers who are willing to pay what you are work for a good job. They will recommend you to their friends who will also be prepared to pay what you are worth. Once you price low its hard to lift your prices. If you get a job to price that you are not bothered about doing, price it high. If you get the job, you will learn to love it. I price high and still have 9 months work ahead of me with customers willing to wait.
    .

  • @adangerousidiot
    @adangerousidiot 3 года назад +1

    Totally agree, I've spent 1/4 of my working life routing around the van. Very honest of yourself to speak on the subject

  • @MAWoody
    @MAWoody 3 года назад +4

    This video is absolute gold for someone like me who is employed but wants to take the step to go on their own. Fills me with more confidence! Nice one!!

  • @madaisandor691
    @madaisandor691 3 года назад

    Much appreciated for you two for sharing your vast knowledge! Keep up the great work!

  • @Boobypoppop
    @Boobypoppop 4 года назад +2

    Absolutely cracking insights here chaps!
    Thoroughly enjoyed hearing about your experiences with pricing.
    I would love to hear more podcast style content from you two!

  • @AbulHussain-hh9rg
    @AbulHussain-hh9rg 4 года назад +2

    These are my go to guys when it comes to plumbing and building. Priceless information in all their videos. I’m not a professional but love DIY.

  • @TheSaintemplar64
    @TheSaintemplar64 4 года назад +3

    Very helpful stuff here. I struggle with pricing and the insights here are priceless!!
    Cheers guys.

  • @fessit
    @fessit 3 года назад +3

    I like what you said about accepting jobs of what you like to do. When you love what you do, you will never work a day when you do it.

  • @chriswild2458
    @chriswild2458 3 года назад +4

    I have been in business for 35 years and there is so much truth in what you both say and I have made all those mistakes some of which had huge implications in mine and my family’s home life ! a learning experience but better if I’d had at least some insight ,what frustrates me is why do the construction colleges not teach basic business and money skills ? I know lots of people who finished their apprenticeship and were made to be “self employed “ on the old 714 system now cis with absolutely no idea of the implications .
    This is a really worthwhile video

  • @tribalm0nkey
    @tribalm0nkey 3 года назад +2

    This really helped and many tradesmen are not willing to talk about how they price jobs so this was very informative and I will be putting using these tips for sure. Thanks for taking the time to do this pod cast

  • @peterbell4154
    @peterbell4154 3 года назад +3

    Hi Roger & Robin, I went to price a job up once and while I was running the tape around the chap said to me do measure in metric or imperial and I replied, no sterling, luckily for me they had a sense of humour. really enjoy looking at all the vids on skill builder and Robins channel. Thanks

  • @rhodritaylor7254
    @rhodritaylor7254 4 года назад +1

    Iv been self employed for 12 years now, mostly subby work. The last 4 or 5 years iv been pricing alot of my own jobs and iv learnt a lot of these points the hard way, dropped a few clangers and been screwed a few times. These are some great tips and iv learnt a few more from this. I wish I'd have watched this a few years ago. Thanks guys

  • @klaeLIFE
    @klaeLIFE 3 года назад +2

    I've been stalking your videos for a while and came across this gem of a video. It all seems spot on to me, especially the parts where you disagree. The world is not black or white, its shades of grey and so both points of view are valid based on the situation. If you were pricing a job your had never tackled before you may not put out a price but if you are lucky enough to say no to jobs and do the ones you like you are probably more likely able to price condition.
    What is beautiful is this video was made pre-covid and watching it now in January of 2021 it felt odd how close you were sitting together. It just shows how much things have changed and the sooner we get together like this again the better. The interaction here is beautiful and the closeness and friendship struck a chord with me. Thank you and well worth the length of the video.

  • @LensCapJB
    @LensCapJB 3 года назад +1

    Fantastic series guys. Thanks for sharing your knowledge and experiences.

  • @raizen696969
    @raizen696969 5 лет назад +1

    Thank you for taking the time to do this. Really valuable advice!

  • @jamie3566
    @jamie3566 5 лет назад +4

    Absolutely loved this, really helpful as is everything else you do to be honest 👍

  • @AngelAsylum78
    @AngelAsylum78 5 лет назад +4

    Absolutely bang on! I’m just a handyman that does small time building work, I strive to accomplish a good standard of work with honest opinions. I work on an estimate system and seems to not fail me..... but I lose alot of work through tire kickers and folk who ‘thought it would cost less’ months have gone by if not years and they never had the work done. One thing I can say is that it wasn’t my pricing. Listing your wills and wont’s Is crucial! Or you get ‘can you just do this while you have your tool bag out’? Great video , love you guys!

  • @Thespecialone1970
    @Thespecialone1970 5 лет назад +2

    A wonderful open conversation about a topic that rarely gets discussed. Well done Roger and Robin! Thank you for some great tips. Looking forward to the next podcast!

  • @Diegorucho1
    @Diegorucho1 3 года назад +3

    Excellent information! Thanks for sharing this knowledge.

  • @sub.owen.create
    @sub.owen.create Год назад +1

    More of these podcasts episodes please.
    This is really good content with differing views on important questions for those new and experienced in the industry...

  • @edwardcutler6263
    @edwardcutler6263 3 года назад

    Great advice talking from experience!
    Take heed all you starters out and punters listening in ✅

  • @tellis9844
    @tellis9844 5 лет назад +1

    The knowledge and wisdom here is invaluable.

  • @Solidsnake0208
    @Solidsnake0208 3 года назад +4

    @7:00 have to agree, people buy from people. I’d buy from Robin all day long as he comes across as honest and friendly

  • @Solidsnake0208
    @Solidsnake0208 3 года назад +1

    What a fantastic series of podcasts! Really enjoying these and I have to say so much of it resonated with me as a guy in his early 30s running a building firm.

  • @Ratsotone
    @Ratsotone 4 года назад +6

    I've been a self employed builder for 30 years, it can be hard, dirty and down right miserable work at times, but even after all this time I still find pricing for jobs to be the most difficult part. I find that the majority of people are only too willing to take a chance on a contractor who gave them the cheapest quote, not the smartest move on their part, but it always comes down to the bottom line with those people (how much money can I save). But not only that, I find the majority of folk expect you to give them a Rolls Royce for the price of a Mini...and when I'm on a job, say like a small kitchen extension, I've literally lost count on how many times a client has said to me "I didn't realise just how much work went into it"....Ha, say no more...but I'd love a sit down with you guys and exchange stories/horror stories....but time over again, I think I'd choose Plumbing, that's a license to print money :)

    • @copperskills3973
      @copperskills3973 3 года назад +1

      Green Genes I’m a plumber and if you think that then you’re mistaken. We experience the exact same thing as you. Plumbing materials are expensive and people don’t realise how expensive. Now and again I have customers wanting supply everything. Also very rarely I go for it. They soon stop after I use there supplied materials in about a day or less 🤣. So much work is involved in both our trades that this is not feasible to work like that. The other good one is “you must have a spare pump or whatever else on the van?”. My answer is usually yes but it’s still been paid for so it’s still the price of what you’d get it from the merchants. The difference is that I have it now at 7pm and it’s Saturday night and can do the job now. The cheek of some of these people beggars belief but more and more tradesman are fighting for the bottom price. It’s sad

  • @jasonhancock2274
    @jasonhancock2274 5 лет назад +28

    Great video! And delivered really well by you both. More trades need to aspire to be the best not the cheapest, stand firm on your price and get the price that your worth.

  • @user-bj8oe5tj9g
    @user-bj8oe5tj9g 3 года назад +1

    These 2 are cracking craftsmen and business men in there own ways. Can tell Robins got his trade down to a T and really confident and professional in his approach to pricing jobs and most importantly getting paid!!!

  • @thetransitofvenus8927
    @thetransitofvenus8927 5 лет назад

    A great one. Really pleased you two decided on this format, as well the regular videos on Skill Builder. Keep it up. Very helpful, very entertaining.

  • @Vwfan
    @Vwfan 4 года назад

    Totally agree with both of you. Been a multi trade since I was 18 and now 50. I don’t advertise and already have enough work for the coming year. Still going out tomorrow on a Sunday to price two more jobs so I can pick and choose to earn more money. It’s just not wages you need but insurances, tools, van leases, decent smart work clothes etc. Keep up the good blogs guys. Absolutely fantastic. J

  • @samfromuk
    @samfromuk 4 года назад +2

    This is great content. Thanks for the tips.

  • @KarlMcClelland
    @KarlMcClelland 5 лет назад

    I've watched all of these in reverse order. Brilliant conversations and lots of great advice. You two work well together. Even though I'm in a completely different world (virtual tour photography), many of the same issues apply in regards to quoting, building relationships, pricing up jobs etc. Keep up the good work and I do think the pub is the best setting for these types of conversations.

  • @StepSim51
    @StepSim51 3 года назад

    Wish I found your channel 20 yrs ago, great work fellas 👏 👍 going to show these to my apprentices that I teach and asses for EPA

  • @davidlittle2852
    @davidlittle2852 4 года назад +2

    Excellent! A well thought out explanation of the hidden costs of building. I recommend this to anybody contemplating having a house built, extension or refurbishment, so that they realise how much preparation is required - and their role in ensuring the success of the project. Cheers, keep them coming.

  • @MrJessOliver
    @MrJessOliver 5 лет назад +1

    Love your channel...great information...thanks for sharing...keep um coming.

  • @bigshoe9130
    @bigshoe9130 2 года назад +8

    Pricing as an electrician is tough. 85 perfect of our work is hidden - physically and mentally as the customer hasn't a clue about anything that goes on inside a consumer unit. This makes it sooooo easy for another 'electrician' to come along and offer a hell of a low price as his shoddy workmanship isnt understood by the customer.

  • @joekool5005
    @joekool5005 Год назад

    Great video. You're a great team. Lots of great advice here! I've got a multi trade background but have worked in sales, marketing and business. Funnily enough I've gone full circle and am going back to trade work but with a business perspective... Just like you're discussing. Now I have a lifetime of experience to make it work.

  • @brianhewitt8618
    @brianhewitt8618 4 года назад

    Excellent guys, very interesting and a great confidence filling pod, i think many people will want to see more this.

  • @SVSunnyJim
    @SVSunnyJim 2 года назад +2

    That was LOADED with useful content.
    My thanks to both of these masters who share so much wisdom, delivered as it should, down the pub, spilling their secrets for us all to benefit.
    I'd like to say though, I think there is more to discuss here, Rodger and Robin discuss the psychology of pricing and customer service but it would be useful to explore other aspects.
    -When the relationship between the tradesman and the customer starts to deteriorate.
    -Drawing the line between familiarity and friend.
    - Managing the back of the van
    -Organising supply, time management, keeping on top of tool maintenance.
    Just a few examples.
    If you do anymore like this, I'll get the round in.
    Cheers 👍
    Sidney Sausage.

  • @chrisharrison6532
    @chrisharrison6532 3 года назад +1

    Robin very well explained I'm 72 and been self employed since 1983 it's tough but as you say be straight with the customer and eventually you can sus 90% of them on first meeting the ones I had trouble with are the ones who want a bit knocked off at the end they see what you do an how easy you make it look because of your experience they always think the bonus Is theirs but what they know about the job would fill a book what they don't know would fill a library lot of time to listen you talk proper sense and your skills are second to none

  • @jeffbradley8783
    @jeffbradley8783 3 года назад

    Excellent content guys, I agree with everything said. I have always asked people before I let them ask me their first question is "what is your budget". It clarifies everything.

  • @aswplumbingsolutions8632
    @aswplumbingsolutions8632 5 лет назад +3

    Great video guys, having recently gone self employed this advice I will carry round with me for a very long time ! truer words never spoken.

  • @harrythomson2437
    @harrythomson2437 2 года назад

    Really informative! Thanks robin and roger, gives me more confidence with pricing jobs whether I get them or not. Be confident in yourself and knowing you’re worth.

  • @iandudley2010
    @iandudley2010 4 года назад +1

    Could listen to Robin all day long, the man has a wealth of knowledge. I went on my own 12 months ago and definitely prefer price work. If I could be half a good a carpenter as him I would be happy. Will be taking everything in this video on board.

  • @JamJamJam94
    @JamJamJam94 3 года назад +4

    I know this video has been up for a long while but what you guys said in this video is exactly why I had to leave the trade that I truly loved (plumbing) . I was working for a company and doing my own jobs weekends was working since I was 13 plumbing with my father and because you're young pricing any job people try and take the piss. I was only charging day rates but they were jobs that truly interested me. Got to the end of a few jobs completely finished and took my time to do quality work and had to chase people for money. Just ridiculous so now I have a job in a factory doing maintenance making more money with health insurance and bonuses. And I don't have to worry about getting my family all the things they need. It's just so sad that it's so easy for people not to pay you and unless you want to waste a lot of your time and money you won't be seeing it. The only people who were guaranteed to pay you were old age pensioners and to be honest I'd price less for them because they'd be making you dinner while you're there and actually appreciated you not making the whole house look like a bombsite when you left.

  • @robertgreenaway5166
    @robertgreenaway5166 5 лет назад +1

    Really enjoyed that, great hearing your experience at a crucial point in my career. Thank you.

  • @Garciamrcool
    @Garciamrcool 5 лет назад +1

    Excellent and helpful thanks for taking the time to make this. It’s really difficult to get information like this.

  • @tomkent7690
    @tomkent7690 3 года назад +1

    Very well said gents! I have been in business for 15 years and now employ 30 odd men. I won’t say what trade I’m in but looking back on all I’ve learned over time, this is a very good video.
    I’m sure all trades can say they have learned; when you start in business you will work for nothing just got the opportunity for repeat work. But when you’re established and you’re busy, you always get the jobs you don’t want and up price etc..... it’s the confidence of not needing a job that sells. But something my father told me in his business (not the same as mine) always charge the same for every job no matter the client.
    However each new business owner will have to do a few jobs for cheap, it’s the learning circle. Cheers. Tom

  • @handymanalwyn3032
    @handymanalwyn3032 5 лет назад +2

    Utterly brilliant and inspiring I listen to this and I am motivated

  • @johnlancashire4712
    @johnlancashire4712 2 года назад +3

    Awesome talk as always you guys make more sense each time I listen to your wisdom 👍

  • @thedesigntech
    @thedesigntech 5 лет назад +5

    Clever man robin is, he knows his stuff!

  • @barryfulton1550
    @barryfulton1550 3 года назад

    Excellent video as I am currently trying work out the best way to price jobs 👍

  • @mattharrison9550
    @mattharrison9550 4 года назад +1

    Man I'm learning some really great stuff from you fellas. Very educational to someone who is just learning how to work for themselves and start there own business, company. Time well spent.

  • @MHennessyroofing
    @MHennessyroofing 2 года назад +3

    Tbh you both give valuable points.Im with Roger on the fact I never give an on the spot guestamate. I always do a written quote with pictures of the exact job I'm doing or not doing as Robin said also tell them what your not doing ie: we are doing all your guttering but it doesn't include downpipes etc.You have to be completely clear what you are not quoting for and what you quoting for. Good video and always quote for the price you want not what the customer wants! After all we have all got different overheads.

  • @CarFinanceSimplified
    @CarFinanceSimplified 4 года назад

    New to this channel but I love these chaps. Top class. I’m a huge fan. I’m a strong believer that if you’re polite, tidy, presentable, punctual, reliable and honest, people will pay. As you say, it’s what else you can bring to the job. If it’s a great service, clients will spread the word. I’m just a competent DIYer but would love to be a “Robin”.

  • @TheBendalina
    @TheBendalina 5 лет назад

    I’ve been self employed for 20 years and found this very helpful. So important to quote for what not going to do as well as what you will be doing. You can tell a lot from that first phone call from a customer to wether you blow them off or turn up and give them a price.

  • @michaelney7006
    @michaelney7006 2 года назад +3

    On larger jobs, I specify monthly valuations and advise the client that once I've issued a Certificate, they have a strictly limited time to make the payment. On smaller jobs, I specify fortnightly valuations with the same advice to the client that they MUST pay the Certificate within the specified time period. I include all the on and off site management, preliminaries and general and expect contractors to price the prelims as part of the overall tender. For prime cost items and named sub-contractors, I always include "Add for profit, attendance, access provisions, removal of waste and packaging" It reminds me and it reminds the contractor, too.

  • @joeshmoe8912
    @joeshmoe8912 4 года назад

    I would like to thank you both for putting this out there. It was a rainy day here in Pennsylvania, one if the 25 that need to be accounted for. I did job pricing today which is amazing to me that this came up in my feed. I can agree with you both about the "ballpark" issue. I do both things you both spoke of. I totally loved this my friends.

  • @MrPaul1f
    @MrPaul1f 5 лет назад +5

    This is a great video, your advice about turning down jobs is spot on. Its taken me years to get confident at doing this.
    I like an easy life so now basicly work day rate for about six regular clients. i make a decent living, but not a great profit. The advantage is i know my clients so get paid reliability and dont have to spend time priceing new work constantly.
    I like to think im good at what i do but as a business owner im not very motivated.

  • @tomjohns2087
    @tomjohns2087 5 лет назад +1

    I’m in the process of starting out on my own after being on the cards and this advice is priceless thanks guys looking forward to more great content from you both keeps it up 👍

  • @philipberry294
    @philipberry294 4 года назад +1

    This is some of the best information that a craftsman can have to build his market share on. I have preached the same thing for years and sometime still find myself making the same mistakes. Its a constant balancing act. It all starts with understanding who your client is and what their goals and motivations are. Consistent implementation of core goals & beliefs such as Honesty, Integrity, Commitment to Quality will always setup a path to profitability.
    I do however understand the anxiety involved in being asked to ball park a job of any real complexity or size. However Robin is correct. Its wise to follow your gut with a number and follow up with a detailed estimate. As a small craftsman contractor myself who is also a single father raising two young kids on my own. I find it almost impossible to keep up with the backlog of estimates. So it is important to be able to identify jobs & clients that worth pursuing. That only comes with experience. And like we always say around here. "By the time you are old enough to know it all. You are too old to remember half of it" LOVED THIS VIDEO! KEEP THEM COMING!

  • @DrawingTechnical
    @DrawingTechnical 2 года назад +3

    I love this channel. Thanks for the informative videos, keep them coming :)

  • @Slawcio141
    @Slawcio141 3 года назад +1

    Thanks so much for the advice. Me and my brother are staring a company and we have done exactly the same mistake youre speaking about which is price the job on daily rates which is a huge mistake. Thanks so much for the advice all the best!!!!

  • @parycash
    @parycash 2 года назад +2

    Thanks Robin & Roger.

  • @dorre504
    @dorre504 3 года назад +7

    Thought this was gonna be boring but ended up watching the whole thing somehow. Very interesting subject.
    Also Bob looks the same way sober as after a few pints 👍😁

  • @jamesireland8192
    @jamesireland8192 5 лет назад

    Thanks for this lads. Just starting out in the business world so this has come in very handy. Great podcast. 10/10.

  • @stevemurray679
    @stevemurray679 5 лет назад +3

    Absolutely brilliant information. I've been on the tools just over 20 years. Like you say I'm good with my hands not great at business. I'm a heritage lime plasterer This video answers so many questions intelligently and to the point. I'm looking forward to future podcast. Thanks guys

  • @johnduerden9253
    @johnduerden9253 4 года назад +1

    I am a competent DIY man and have been asked to do general handy man work in my local area so far very successful as I try to do the very best quality work I can and my customers have been happy with the results.
    I only take on small jobs that general trades do want to take on so I am not taking work away from professional tradesmen.
    Thank you so much for your tutorials they are very helpful and I want to always improve and be more efficient.
    This video you have done is just what I have been thinking about regarding costs time/materials job details/what you will or wont be doing and it does make a great deal of sense Thank you guys BRILLIANT.

  • @mwezimwezi9618
    @mwezimwezi9618 Год назад

    I work in procurement in the public sector on construction and FM tenders (very much the dark side!). I am grateful to Roger/SB for the really useful insights into the mindset of trades craftsmen and also the opportunity to witness the application of their expertise craftsmen - invaluable stuff and very entertaining too. Thanks

  • @samuraipete2488
    @samuraipete2488 5 лет назад +1

    Absolutely loved your podcast, as all your videos, I am a bricklayer and I had a chuckle when Robin said he wouldn't like his son(if he had one) in the trade. keep up the good work guys.

  • @andyanderson3898
    @andyanderson3898 5 лет назад +5

    This podcast was great, I like the idea of price conditioning

  • @needaman66
    @needaman66 4 года назад +2

    So agree with everything youve said. I used to try to quote to get jobs but never made money, barely made a wage and sometimes paid to do the job. Im a 58 yo carpenter amd now i give a price and stick to it. I also say what i will do amd wjat a wont do.. great talk this one. We have to stop this undercutting each other. I also do the customer pays materials COD and if its a big job pay me weekly. The moment i dont get paid i dont show up. They ask me where are you, i say im at home.

  • @adamat7
    @adamat7 5 лет назад +2

    Great advice. Especially for plumbers/gas installers. I went on the cards for someone just because I needed a break from the race to the bottom. It strikes me that business studies/accountancy should be offered with college courses as I don't think a lot of tradesmen in their first couple of years can't price jobs. If they had the academic background in this is would save 2-3 years out in the school of hard knocks. Look forward to the next video.

  • @mikesmith1485
    @mikesmith1485 Год назад

    You two are magic...when you present as individuals....and also as a duo. You are educating people in the trade and customers alike. Your 'how to' videos are brilliant, too. I don't think you're giving away any 'magic circle' secrets; as your audience were going to go the DIY route anyway. I can't praise this channel and you boys enough.

  • @andyb3331
    @andyb3331 5 лет назад +1

    Totally agree with Robin - I`ve been trading for over 25yrs and thats exactly how I operate, never do day work, its a nightmare - price everything especially when doing extras, then there`s never any confusion between original quoted work and additional work asked for as the job progresses.
    One thing to add to your list Robin is to know your limitations / Skill ! the amount of work we see where someone has bullshitted their way into a job and clearly doesn`t have a clue what they are doing. Keep up the good work!

  • @daniellegge1630
    @daniellegge1630 4 года назад +1

    Robin is spot on here, awesome chaps 👍🏻

  • @nickhaley4663
    @nickhaley4663 5 лет назад +1

    Just watched this again and noticed your comment, Robin, about what it's worth to the client. We did a job last year, built a double garage at the the front of an estate agents house, which was next to a pub.
    It cost him around 30 grand but he reckoned it had put 100 grand on the value of the house because you couldn't see the pub when you pulled into the drive.

  • @serenetysteel7007
    @serenetysteel7007 5 лет назад

    Very helpfull, Thanks lads! i have recently gone self employed and these vids are helping keep up the good work Roger!

  • @robmarrin6720
    @robmarrin6720 4 года назад

    Yep you've summed me up in the opening sentence and I here to learn 👍

  • @hoppy1970
    @hoppy1970 5 лет назад +1

    I can relate to all of this. It's a learning curve right enough!

  • @eworks9828
    @eworks9828 5 лет назад +1

    Really great information and obviously well earned and honest. I believe that you MUST meet the potential customer and it is as much so you can size them up as much as they are looking you up and down. Craftsman, tradesman, artisan whatever you call yourself if you can demonstrate value to the customer your price blurs into the background. Also overnight success takes at least 10 years... thanks guys!

  • @hackwoodelectrical
    @hackwoodelectrical 2 года назад

    Really appreciated that last tip for asking for payment weekly on big long standing projects… nice one!

  • @harryhammond66
    @harryhammond66 3 года назад +3

    Loved that. Young chippy trying to figure it out. Loved it!

  • @josephthompson4363
    @josephthompson4363 3 года назад +2

    Listen and learn, excellent advice.

  • @rush211251
    @rush211251 2 года назад +2

    Enjoyed the video . I’m mainly a bathroom fitter and tiler , and would never do a day rate , like you say the customers are clock watching .
    I price a full job , with a couple of days contingency and and extra few quid for materials I may forgotten about !
    I’ve been in business 20 years and have only come in stuck a couple of times .

  • @bobvansand6346
    @bobvansand6346 5 лет назад

    Thx lads, u do well!🇧🇪😎📐enjoy yr professional and relaxed style, and off course the pub🤩👊