Will Robots Replace Fast Food Workers?
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- Опубликовано: 11 май 2024
- This robot named Flippy runs the fry station at a White Castle outside of Chicago. With a mechanical arm and using computer vision technology Flippy can cook everything from french fries and onion rings to cheese sticks. White Castle said it plans to add 100 Flippy’s to its kitchens’ nationwide. Up to 82% of restaurant positions could, to some extent, be replaced by robots. Automation could save U.S. fast food restaurants over $12 billion in annual wages. And restaurants are also struggling to find workers. American restaurants are down more than 560,000 jobs or about 4.6% of its workforce from their pre-pandemic levels. So what impact will robots have on the fast food industry and the livelihood of its workers? CNBC got a behind the scenes look at restaurant robot maker Miso Robotics to find out.
Chapters:
0:00-2:23 - Intro
2:24-5:17 - Chapter 1 Miso Robotics
5:18-8:36 - Chapter 2 Workers quitting
8:37-10:59 - Chapter 3 Importance of Seeds
Produced by: Shawn Baldwin
Additional Camera: Andrew Evers
Graphics: Christina Locopo
Supervising Producer: Jeniece Pettitt
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Will Robots Replace Fast Food Workers?
imagine asking the robot to speak with the manager and you see the terminator walking towards you.
🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
Hell yeah!
solve some karen problems
@@noirto2 haahahahahahaha
😂😂😂😂
I would feel like crap if my manager called me in their office and asked me “WHY CAN’T YOU BE MORE LIKE FLIPPY?!”
Lol 😂😂😂😂
Lol
😂 if you can't keep up with flippy version 1.3 today, I gotta write you up.
Simple just unplug flippy.
@@vietnamesestylesthat’s bull, I heard flippy is sleeping with the boss and that’s why he only ever has to work the fryer and not the register 😂
They need to invent ' Slappy ' for when a customer demands to see the manager...
This is going to lead to riots listen to me this isn’t a damn laughing manner man so stop with the jokes. People are going to go hungry have so emoathyyyyyyyy
or a Pinocchio
In the UK they call the customer service bot "Numb Nuts" because it knees you in the groin.
Hahahahahaha!!!
Omg hahahahahahaha
once we're all replaced by robots, how will we be able to afford the stuff the robots make?
all social welfare is COMMIE!!! sooo i guess we won't lol
There are plenty of jobs robots can’t do entirely. Most automation is in the form of assisting, not replacing.
There probably will be companies that will try to completely automate all the jobs, but it won’t turn out well
learn how to hack, change the price to 0 win.
Dummmycrats 😂
At one point it gets saturated in the industries then universal income kicks in. Which will be so much better
Can these guys just focus on fixing the McDonald’s milkshake machine. First things first.
Nameste Ji
Arre Karl bhaiya... Aap?
Kaise ho?
They will. Haven't got a robot for that yet.
Burger King shakes are better, and more available
😂
Seems like it would be more cost-effective if the CEO was a robot
That’s what someone who doesn’t know what a CEO does thinks
@@titan8084 Robot CEO detected
@FlipFlop I don't know much about economics, but won't there inevitably be the issue of not enough ways for cash to go around in the first place?
No insurance ,no stealing merchandise , can work all day, no call ins.... and now we don’t have to worry about nasty employees playing around your food
I think this is awesome! We can train the high school students go into this jobs and so they can look over the robots. There is a future for everybody!
Supervisor doesn't realize that after everything is run with a robot they won't need her either.
😂😂😂
"Flippy doesn't call in sick."
Yeah, expect when it needs repairs & the power goes out.
If the power goes out then the restaurant won’t be running anyway so don’t worry about that
Ask McDonald's for some ice cream...
“Flippy doesn’t call in sick” … flippy doesn’t want any pay or any benefits 😂
Flippy doesn't complain or join unions, also doesn't get fired if it stopped working.... Lucky Flippy lol
@@FreeminderXIIIHe also doesn't have many customers because low wage workers (people who work low wage jobs are his customer base who he automated out of a job so now they can't afford to eat there anymore. Poor Flippy!
If poor people stopped buying stuff, they don't need IE fast food. Then they wouldn't be poor, and flippy will always have customers because fast food is dank.@CarlNipmuc
Lol that journalist forget all electronics & machinery that you use everydays for many hours non stop. Will have issues after 2 years 😂 like a overused car
You gonna have an electronic arm stop working. Eyes camera shutting down. Battery area stop working
A human cost far less
When humanncall sick. Best case scenario he miss pay day. Worst case scenario. You pay some hundreds dollars
When a robot has mechanical issue or electronic issue. Best case the element to replace only cost a couple of hundreds of $. Worst case scenario, you gonna need to pay a repair technician + thousands of $ to replace an expensive elements
No but he breaks and no one will be able to fix
Honestly, the whole fast food restaurant should be designed like a vending machine. This is the next evolution after McDonald's first changed everything..
I’ve already seen some McDonald’s use machines to prepare all the drinks so the employees just needs to pick it up
I've been saying that for years. You could roll up to a burger vending machine and it would make it exactly how you want every time.
@G ... 07:50 this person just reads what the computer spits out... bet this senior economic advisor position can be replaced with a robot...
subway already got them. this model is perfect for subway.
Dude, the next evolution is making the food good. Mc Donalds makes some of the worst food in the world, I don't know if I'd even call it food.
The staff’s reaction at the start looking extremely unammuzed was EVERYTHING
if the robots replace all the frycooks, who's gonna smoke weed on breaks?
Ill smoke weed on everybody's break for em its okay
Oh cool so that's a normal thing lol
Lies again? Business Trips Ezlink Card
If you liked Flippy, you'll love Smokey!
We can easily build a machine for that... 😂
They claim one benefit is that the robots don't require time off and don't call in sick. That just means they've never heard of McDonald's ice cream machine. That thing takes more time off than any fast food worker.
mcbroken? 😁
That is different because it is by design. They want it to break.
Did you know that most of the "machine is broken" at McDs is just the machine refusing to work because it hasn't undergone a cleaning cycle? 😆 Do you really want dirty ice cream? (Because of that, it's really the employee's fault and not some mythical ice cream machine fixing tech, that they are waiting for.)
It Never works, since childhood 😂😂😂
Yes, you can call in a replacement worker a lot quicker then you're going get someone out to fix the robot.
"Flippy doesn't call in sick."
*Laughs in Mcflurry machine*
Or spin in your food lol
@@user-wg2ix1mb8p im going to gues you ment to say "spit". and yeah some fast food joints are in nasty conditions espesialy the all black run one's, every table is dirty bad food and nasty service
they forget those fired or laid-off employees are customers too. They will run out of money. Your customer base will shrink then you go out of business at the end.
Spongebob said it well. "Where's the love"?
Fast food employees are a small minority of patrons @loblowry6282
Saying "Flippy doesn't call in sick" is just one good thing. The other side is that when Flippy does malfunction or stops working, who do the franchisee call to fix it? The in house techs? No, what happens is that managers need to call a service rep to come out and repair. This is another substantial cost I'm sure.. The down time causes issues in workforce productivity because if it is a substantial repair the unit may have to be moved out and re set up for human interactions. I can only imagine the employees at White Castle who have to work around a tech who has parts all over the kitchen. Working in the manufacturing industry for over 30 years I can tell you the biggest issue with these start up companies and their high tech machines is getting them to work as described and stay up. When a rep does get called out to fix their machines it was at a huge cost to the company. The down time was immense.
This is such a good point.
if ur a manger u should be able to do everything in store @@Liz-wz8dh
Yep, when machines and computers BREAKDOWN, they BACKUP everything.
Our mcD restaurant attempted " call center drive thru" and people ordered here food went to Illinois and customer in Michigan paid!!!!
They calculated all these costs
1 thing they missed with robot replacing human workers: soon there will be no humans buying fast food!
I will not buy any fast foods, if I found out they replace human jobs to robot... I will make it at home instead.
Flippy is much slower than the fast food workers I saw flipping in the back. They were flipping so fast that it motivated me to finish school and never be a fast food worker.
give it a few years and it gets better than most humans like how chatgpt can write essays so well now
That is exactly what min wage jobs are supposed to do. Provide incentive for teens to gain the skills to make a good living. Worked wonders for me.
@@jillpatton3432 which is why I’ll never understand why people fight for McDonald’s employees to make as much an hour as a green guy/gal on a construction job site running lumber for 10-14 hours a day lol.
Key thing is it can do so consistently
@@jillpatton3432 Wrong. The vast majority of minimum wage jobs are done by adults and it's their main source of income. And if they all quit, everything would collapse. They aren't just "fast food workers" they are your janitors, the people who pick all your produce, on and on.
If they do this, I will no longer go to fastfood restaurants.
They dont spit in the food, stand in the salad bin, argue with customers which all three of those things I saw a human do on video yesterday
you know this guy spits in it....its the first thing he thought about
I don't think you have ever worked food service, that stuff if very rare and looked down on.
@@Bonserak23 maybe, but general lack of basic food hygene is rampant
It’s not rare especially nowadays
@@Bonserak23only has to happen once.
As a low wage restaurant worker, I would love this for helping us. Too many people either quit or call off work making my shifts worse and worse. I work at a busy location and the demand is way greater than the staff we have. Oftentimes, I find myself running around to make food for the drive thru and the lobby and people get mad that they have to wait when we literally got NO PEOPLE in the Kitchen.
Sounds like you are one of the good ones. As they bring in more automation, what they should be doing is paying the quality people more to retain them. If it gets down to say 3 people each making $30-40/hr that's ok because at that rate the people are REALLY good. You're basically managing the machines and process and customer facing. That's where the talent and customer experience is at. And a good experience drives repeat business which is what drives revenue
The most critical point here is that the fryer is the MOST DANGEROUS job in the restaurant. That is why it was automated first.
Robert, it won't work that way. Salaries won't go up for the remainder, if anything they will go down as they have fewer positions and plenty of applicants. They only raised their salaries because they couldn't get workers otherwise.
Go get a tipped serving or delivery job instead if you can, you won't regret it.
@@jmuench420 the tipped delivery jobs pay REALLY low though. Hard to get enough delivery done for them to make a difference.
Since the restaurants already bumped up prices 25% to pay for the "free" delivery, most folks get pretty cheap on tips.
@@redwolfexr I was able to average $16-$20 take-home for as many hours as I wanted. Good shifts were generally $25-$35+ per hour. My $4/hr wage just paid the taxes with a few bucks left over
I worked at Arby's in college, and I'd hate someone to lose their job, but I do have to agree that those high volume fry stations in fast food restaurants are extremely dangerous. Burns happen often, way more than they should.
I agree but fast food workers keep asking for more money let’s this be there pusishment for asking for to much pay they can not have a job
The whole thing is a hit and miss.
I literally just had a guy call me a narc because I said even if you work in fast food and a customer is respecting you that still gives you no right to spit in their food etc.
This guy kept calling me names and wouldn't stop. Said he's never gotten a "thank you" at work. I told I'm sorry that happened to him and I understand getting less pay which is why managers like me bend over backwards for people like him, because we know they don't get paid enough, my staff also gets weekends off because I volunteer to work every weekend, no one works over 5 days, can take off for emergencies, don't work overtime and are not allowed to work off the clock. Even my boss was 30 minutes over and I walked up to him asking what day it was because I knew he forgot, he said what day it was then I told him it 4. He stopped and thought then cursed because he was supposed to have been gone 30 minutes ago. I told him I would finish up and to go and enjoy his day off tomorrow. We do this with our other staff too. Our job doesn't pay a lot and while we can't control the pay we can at least offer a safe and stress free environment to work in with flexible hours and weekends off and not doing a manager's job. The schedule I have set had a manager in the department every day and no working overtime.
This guy was furious and outraged and kept calling me names. Then said all that processed food is poisoned and what does it matter if you spit in the food anyway.
That is another reason why fast food workers are being done away with.
@@haydotherapper5401 I do agree with your comment but lets not forget corporations are pretty greedy themselves and even without the min. Wage increases, if they can find a way to fatten their pockets, they will
@@lotusgrl444 I agree
@@christins.1481 workers in fast food don't deserve more pay. They are already almost getting paid what a full time at Amazon gets. Part time should not be more than $9 an hour. No part time. And that's less than 40 an hour.
"I'm so sorry. Our robot broke down. We can't offer fries during lunch rush today."
Great idea.
*I live in California, and I've never had a problem with the so-called ice cream machines breaking down at McDonalds. Then I went on vacation to Louisiana, and every single McD's I went always said their machine wasn't working* 😅
It happens in michigan too
The McFlurry machine near me in California is never working. They give you a cup of ice cream with Oreo dumped on top. It’s not the same thing, sorry.
That must mean there is nobody maintaining it at all, think about it, you have to clean it and check it to make sure it is functioning right and we know that most workers don't do that if at all.
the way you highlight it shows what's really going on in this country.
WELCOME TO LOUISIANA, LAND OF THE LAZY WORKERS!!!!
my only problem with automation is that these cost savings will likely not be passed on to the customers. So companies are cutting jobs, getting themselves and their shareholders richer, while not benefiting their customers in any new way.
Exactly my thoughts. Automatation should benefit all. But it is just being used to cut jobs and horde more wealth.
That’s what capitalism stands for, maximum profit 🙂
@@boru-cnc Maximizing profit doesn't mean it's exclusive to the equity owners. It can also benefit everyone else.
@@thelonercoder5816 yes it can better quality faster service and you name it
Stop eating there.
I wonder if California will see more of these machines because of the minimum wage hike?
I went there and Flippy went nuts... It said "Sarah Connor" and all hell broke loose.
I saw so many restaurants in Korea with robot cooks and it's not just fast food. They also have robot server where they will deliver from kitchen to table. Things are changing really quickly
those machines are only $750-800 a month to lease. one machine can do 2-3 people's job.
That’s fine aslong as prices stay low
Interesting that a country like korea has it before USA
@@TheAlchemist1089 they had those machines for years but never used them until minimum wage in Korea hiked
@@junekim2796 lmao
In some ways working in fast food looks like it's getting better. At the McDonalds by my work they barely take orders anymore they have the kiosks do it. Not having to interact with customers has to be a huge quality of life improvement. Being a customer is like a temporary mental illness
All that you just said .. is sad .. the fact hat u sound like I take comfort in that is miserable … that’s not a improvement that’s a prison . Be an adult and deal with people deal with life there isn’t a kiosk for everything we as a country need to revert to conventional ways and stop being lazy and scared to deal with people . This country is lame because of this type of attitude
I couldn’t agree with you more
@@user-yi2uv2rb7o I feel like you proved my point
God that kiosk was terrible. Constantly, up-selling and making it hard to find the dollar menu.
You're happy to being replaced by a robot?
This would be a great opportunity to teach high school students how repair and install these things.
It might a great job for someone out of school.
Biden Dems aren't zeroing-out loans taken by electricians and machinists to go to trade school, are they?
Until they program a robot to do the repair work.
Flippy just won't know if its frying a rat or chips
If ai and cameras can do facial recognition then a rat from a chip is not hard
It's frying rat. No need to wonder. It's always rat.
YES, they will sooner or later. Actually there's going to be a lot of jobs eliminated by robots and AI. The really crappy part is Ill bet you almost anything prices wont go down. However, CEO profits will go up. The thing we have to think of is once you eliminate millions of jobs what happens then.
What happens then is that a bunch of unemployed idiots with no skills will complain about how nobody wants to hire them. Congrats, the current generation of entitled idiots are ruining things for their own kids.
What happens then is that a bunch of unemployed idiots with no skills will complain about how nobody wants to hire them. Congrats, the current generation of entitled idiots are ruining things for their own kids.
Much of the talk in the video centered around company profits. It’s not just restaurant work there’s a lot of jobs have been lost in finance etc. to automation.
@@craig8638 Its coming for all from 3d printed homes, robot brick layers, robot doctors, self driving semi trucks, self learning AI that can replace many white collar jobs. Make no mistake they arnt focused on no skill jobs its not a matter of if its a matter of when "your" job will be taken by a robot. Everyone was so focused on can we no one thought "should we"
@@afbigfish1 Exactly.
$21.6 million in expenses with only $36,150 in revenue for Miso Robotics in 2021 and they are considered the biggest and best known competitor in the market. It sounds like they (and the whole food robotics industry) have a way to go before they become profitable.
They made a profit… you need to go back to business school or go read more while on the toilet. However you are getting your info. Even if they made $1 they are making a profit. There are TONS of companies that are massive and don’t make profit. Uber, Lyft, etc. so this company to actually make any profit is going good after all the expenses.
The info was in the video if you bothered to watch it
@@shasmi93 The fact that you think you actually know what you are talking about is hilarious. Thanks for the laugh. 😂
@@shasmi93That’s net loss. Forget business school…most professors teach business material without actually running a business.
No, it sounds like you don't even remotely understand how an R&D heavy technology business develops, at all. But hey, I am totally in favor of you talking yourself and lots of other underinformed people out of investing in Miso.
i would replace too.
robots don't want time off, to go home early or set on Facebook during their shift.
they don't call in sick because their friend is having a party.
This is the beginning of the actual great replacement of us by robots
We were warned this would happen. Eventually, robots will run entire fast food restaurants, including taking your order. Only computer techs will be present to fix anything that breaks down.
Robots will displace many of the workers. Most especially the people who are paid the least and need the jobs the most.
Good?
Mcdonalds is already experimenting with AI order takers.
Good. No more assholes and attitudes.
@@youtubesuresuckscock Yes!
These fast food chains would replace every single worker if they could. it was never about employees, it was always about the bottom line and saving a buck.
These machines are not expensive - The MAIN reason this isn't happening faster is because most of these fast food companies fall under an umbrella corp. If they brought in the machines overnight that would be the biggest layoff ever. They are simply cutting the work force.... slowly.... very slowly.
Um, yeah. Businesses exist to make profits. Your point?
@@sidwhiting665 That they never cared about the employees. I just would like them to admit it. Cause this whole Family friendly line gets old.
@@BobBob-kr5wr They care enough to retain them. Every business is like that, asides family ran and operated shops.
#capitalism
Just so long as the icecream machine being out of order doesn’t turn into the whole store being out of order I’m on board 😂
This. Exactly. they need to add the repair and maintenance costs and then compare them to human.
Repair costs are gonna be huge lol 😂.
Reboot the store and free ice cream comes out
Don't hold your breath
Idk but I don’t think Taylor makes robots (the ice cream machine company)
And now that a Big Mac costs $20 bucks this looks even more appealing. When you lose your job thank the people who swore they were helping you by outrageously increasing the minimum wage when really they were just to help help their own career
People demanded $20 dollars an hour minimum wage, flippy is the replacements.
and most people go jobless and mcdonalds wonder why people dont go to their stores
In 2021,
“Raising the wages means your food will cost a lot more!!!!!”
...No... no it doesn’t mean that at all... 👇🏼👇🏼
Big Mac in USA: $4.80
Big Mac in Denmark: $5.15
McDonald's worker salary in USA: $7.25
McDonald's workers' salary in Denmark: is $22 an hour and they get 6 weeks of vacation.
You guys dont realize by 2050. Most jobs both low skilled and high skilled will be taking by very advanced robots & extremely advanced AI
What you think is gonna happen to us humans when those very rich elite have millions of robots slaves?
Fast forward to today 04/04/2024 and the min wage in California for fast food workers just went to $20/hr. Those robots are going to look more attractive to replacing human workers.
20 bucks an hour isn't even a liveable wage ...
When rent ,amenities ,fuel ,running cost and basic groceries can rise 20 to 30 % in just one week
As a former fast food worker Im glad. Sometimes conditions are downright inhumane. Close tight quaters that sometimes feel like if you were working in a sauna, long hours, grabing fried food almost right out of the frier with your gloved hand (the glove doesnt insulate at all so you feel you hand burning), rush hour stress and rude coustumers.
Im glad that feelingless, stressfree machines will take those jobs
try working in a dry cleaner, especially during the summer where there is no air condidtioning and risk of permanent lung damage is always present due to the chemicals used to dry clean your clothes.
@@rxlxviii Yes, there are many horrible jobs like that. AI cannot come fast enough!
@@Danuxsy so these people can starve instead?
Id rather of worked at mcdonalds as a young adult than not have a job.
@@Magdalena287 Yeah because you live in capitalism.
This is for the better. I worked part time at dominoes. Eveyone always says how easy these jobs are, and yes they’re easy to pick up. It’s the amount of work and hours that’s a killer. I was “part time” and had to work like 13 hours most days because we were short staffed and had to deal with so many damn orders. It’s honestly some of the hardest work out there, and I challenge anyone who thinks it’s easy to go work at a busy and packed fast food place and see how “easy” it is, not to mention we’re barely paid anything for our work.
Stop your crying and get back to the kitchen, cook me that extra large pepperoni 🍕 pizza
@@Play4Vida It would of been customers like you that i would spit in the food, and you would never know.
@@spinoking9168 be quiet slave before i fire you... obey your master
@@jennie7 why hello there calves 🤤
Domino's is nothing but a good old fashioned beatdown and it always will be, I'll miss it
No more chit-chat with other employees and fighting with your partner employees, no smoking breaks, no bathroom breaks.
The real good paying jobs in the fast food industry is servicing & repairing anything mechanical, not flipping burgers or cooking French fries
I like this. Not just for the sake of robotics and dependability, but I am wondering ....can the robots make the food better and more consistent. I think they can.
Probably not, they don’t have that human touch
I know they can
@@organizedchaos4559 the human touch is the reason orders come out so messed up
You're absolutely correct. This is why robots manufacture the critical core structural components of every vehicle when they're new. Consistent welds and consistent build quality.
@@organizedchaos4559 u actually think min wage workers in fast food are putting some kinda extra "human touch" into the food to make it better? LOL Not likely at all.
repetetive tasks is exactly where humans 'fail' at after some time so this is great
Like a robot that wipes your ass since you can’t.
Just wait until accountants are put out of work
@@larrygerry985 I predict that accountants will be put out of work during 2024, just because of advancement in AI like ChatGPT.
99% of jobs are repetitive
Honestly if this helps the workforce by reducing work-related injuries due to repetitiveness, then I think it's a good thing. Throughout history several jobs became obsolete as times changed.
My only worry is of course the unemployment of those who would otherwise work in this task.
Clean food, clean employees, no attitude, no appetite suppressing big ones breathing on your food ,, sounds good to me ❤
can you really rust that, the robots will leak robot oil all over you food ?, i'll take 2 hamburgers, hold the robot oil ! )
"Sorry Flippy is broken, we only can serve drinks"
I hope they can design a robot that's capable of not messing up your orders...
This is one of the key reasons low skilled jobs are getting replaced with robots in the first place. If your job doesn't require critical thinking, specialised or social skills, creative input or problem solving then it is MUCH more efficient to employ a robot.
"may I take your order?" "Can I get a burger with fries?" "I'm sorry but our Flippy machine is not working." Why do I see this happening? 😂😂
If they're actually using machine learning/computer vision in their robots, they're also most likely doing predictive maintenance.
@@pragueexpat5106 That doesn't answer the question of what you do while it's non-functioning/malfunctioning. You can't just uninstall it like its a coffee lid to access the friers.
McDonald's ice cream machine scandal incoming
@@LeReVaQsame solution for workers not showing up. There will be spare and parts in the back that can be replaced.
@@kzkz1192 isn't it more a scandal on McDs employees refusing to take the time to run a cleaning cycle, and that's why the machine "refuses to operate"? 😆 If only the machine itself could tell customers the reason, instead of getting "employee-splained". 😆
I can just imagine Chef Ramsey going into the kitchen and yelling at the Robot for food cooked wrong.
When you see the sophistication of industrial robots, it's really a wonder why fast food robotics is so far behind. This is honestly 1980s technology.
These white castle sandwiches reminded me that the answer is to not eat garbage in the first place, and ideally cook more/ all of your own meals.
Absolutely.
If you don't like it then don't eat it It's just that simple Besides it leaves more for me I love White castle burgers
@@larryhullinger4141 u sound unhealthy 😂😂
@@cmoulden78 I'm 61 years old Got blood pressure issues Already had a stroke and I absolutely guarantee I have 30 years left in me Everybody in my family lives into at least early 90s Four family members in excess of 100
@@larryhullinger4141You sir Larry deserve a cookie
I can imagine one day there will be massive warehouses full of these robots making fast food and handing it over to self driving cars to be delivered to customers, just an engineer or 2 to keep an eye on the whole thing.
As long they dont forget my straw im fine
Oh you mean WALL E
They don't need an engineer to keep an eye on the robots. Any warehouse worker can be trained to do this. I saw a video about Amazon using robots, and they had a warehouse worker supervising the robots.
that sounds like hell man
I order at McD exclusively using their App. No waiting and no dealing with the “attitude” of the counter-help employees. In-and-out pick-up
After employee has to cook when the robot breaks.
Customer: "You think this is funny?'
Manager: "in a cosmic sort of way".
Customer "Well funny boy is this how you get your sick kicks?"
Manager: "What its just an ordinary... "OH MY GOODNESS, CHEF?"
Customers, not robots, will replace fast food employees. The same goes for banks, supermarkets and other services. They pass it off as "smart working", "internet banking", "fast checkout", "fast order" but in fact they make customers work (who also pay for what they do) and fire employees. For example, I wouldn't be surprised if in the future it will be sold as a great innovation to ask customers to also unload supermarket pallets in addition to making their other various "self services".
Yup
All good if forces people to learn new skills
Too late dollar general has that model and has it worked out. Also there is a channel where a girl goes in a store and works for free. She is doing well. You know someone is always ready to copy a good idea.
I'm going to start a company that builds a robot that cleans the grease off of Flippy.
A "Flippy-Cleanny"... of course. 😅
Yup…thinking ahead! They’re all gonna need servicing, at some point, so people in the trades will still remain relevant! 👍
And a robot that cleans the robot that cleans Flippy. And so it's never ending!
@@SystemBD lol
What about a manager robot to oversee the Flippy cleaning robot, and fend off the "Karens"? 😆
I work in the automation department for a medical manufacturing company. The goal is to replace all machine operators with robots. It's huge cost savings for businesses. I worked for Victory markets as a kid. They had at least 10 or more registers open and a bag boy at the end of each register. You are lucky if one is open. The stores purposely hire and put with disabilities on that one register because we the tax payers pay 30% of that individuals wages.
OF COURSE they will. This food can EASILY be mass produced with automation with perfect quality, quantity, flavor, and NO mistakes.
IF it gets my order correct, hire them all
Ikr id trust a robot with my food way more than humans
I'm in the restaurant business. I'm all for this robotics. While it may not replace all my employees, it sure will eliminate a lot employee headaches.
Whatever benefits you right? Be sure to cut jobs so there's more crime and people on welfare. As well as less paying customers due to lack of the ability for people to make an income. Make sure the robots are made in China as well so they can benefit from you betraying your own neighbors.
But I know what you're saying. Having to employ women must be a real headache. As well as all the weaklings who act like Influenza is a death sentence and they need two weeks off paid. I saw it in my workplace. As soon as the company offered two weeks paid leave for the one specific illness of little Influenza most of the women immediately "got sick" to take advantage of a paid vacation. But if you get cancer and miss work screw you that doesn't matter.
Maybe you simply are not paying people enough to give a damn? I'm more shocked you still get any business at all because I don't eat out at all due to the high cost and it's usually never worth it anywhere.
Let's not forget your employees who at least come to work and contribute even if they are a headache. Meanwhile the Gov overlords straight up steal from your business, you, and your employees who lose the will to give a damn because of taxes. As well as steal about half my income and I can't support any restaurant business at all as a result. Eating out used to be an option but now it's an upper class luxury. Even fast food prices are ridiculous now. But I'm sure that's your employees fault instead of the welfare state sponges and corrupt Gov correct?
Like what paying your people a living wage and benefits?
@@AnthonyMcqueen1987 why don't you pay your worker living wage and benefits?
@@hop3studio511 I work for myself
@@AnthonyMcqueen1987 you don't have other employees?
Imagine telling your spouse that you lost your job because of Flippy!......LOL
Star Trek kitchen machine can even get your drinks perfect!
This is the one thing i support for automation. It makes sure workers arent making food dirty.
That's a strange yet good concern. I just want my fast food to be fast and consistent and humans are bad at those things compared to robots.
@@jamsjars9505 you find that strange? Workers are people. And they could be dripping mucus while sick or coughing particles on it. Or blk workers that are just gross.
I saw a blk male touching a blk female parts with his hand and using that to make food. I cant wait to move to a witer area.
It's still up to workers to keep those things clean. Fryer bots will get nasty quick if not kept up...
Hope they are self-cleaning, making the process clean even easier.
@@jamsjars9505um those ai can’t clean themselves
While I have a big problem with a lot of the ways that corporations are filling jobs with robots, using robots to fry food makes a lot of sense. I remember the nasty forearm grease burn that a friend of mine had from a fast-food job when we were teenagers. It left a large permanent scar. Deep frying foods is hazardous and tedious and it's one of those things that really makes sense to utilize robots for.
I mean if the robot take all the labor jobs? How is that bad?
@@gorillamasterofgaming5525 because people need to work Einstein.
@@therealdeal3672 Where are they gonna work if its all gone?
@@gorillamasterofgaming5525 this is why Andrew Yang was bringing up UBI.
@@therealdeal3672 people don't need jobs they need to save all microscopicbabies embryothers phitusisters grandadults love God with all heart and soul ♥️
I can't wait to see Flippy's picture on Employee of the Month
You’ll see many more kiosks on the front end as well. I worked that industry part and full time in my teens and early 20’s in a decade of higher inflation than what were in now. Rarely called in sick, always gave two weeks notice, bussed tables, filled coffee cups, cleaned toilets, did it all. It was never about the money, it was about building character and discipline which served me well throughout my career. I hope our younger generation realizes that as well.
If I moved as slow as that robot arm at my old fast food job, I would have been fired.
@Wise Acres I quit because the managers overstepped their boundaries in my personal life.
Facts
@@bidgetiddz how so
The irony of them using robots to save money is that once enough companies automate, there's gonna be no one making enough money to buy their products.
Employment will shift around to compensate. We existed just fine before the day the "fastfood worker" came into existence. People will find better jobs and the encouragement to actually become educated goes up as well. Fewer jobs that require next to no skill or thinking the better.
@Daniel Beehn While you are correct in some of the societal benefits here, none of this matters when it comes to business. Capitalism is just that. Profit over all else.
For a business that employs people to menial tasks and basic repetitive labor, there is no better alternative than automating the entire process. No more 401k, no more unemployment insurance premiums, no more massive medical plan costs, huge reduction in taxation as you are no longer paying wages for labor. No potential lawsuits from robotic workers looking to make a quick buck on injury claims. No harassment suits to ruin the company. On top of all of this, the most beneficial trait gained here is the ability to produce goods 24/7 without interruption. No holidays, no weekends, just endless continual work without complaint.
Surely you see it by now, we've always wanted this as far back as this country's foundation. How great was it on the farmer of old without morals to have absolutely no worker overhead cost? Surely you recognize that leopards do not change their spots. If a business can have virtually "free" labor... no business worth its salt will go without it. Again, humans do not matter in the end for Capitalism, only profit matters. Once you remove the 'slave' modifier (as it does not apply to inanimate objects) you will see every corporation and every business adopt such practices. It isn't morality that has been stopping this behavior or the desire... it has been the law and this move to severe the 'human element' removes that issue entirely altogether. This is why you will see it take over businesses in the future as standard practice once more. There is a large difference between _wanting_ to hire employees and _needing_ to hire employees.
You should watch humans need not apply. No amount of skill, trade, education, or talent will guarantee you a job
@@XyphonXero -Profits don't flow if people don't have money to spend. There are already to many "over educated" people we don't have jobs for. You need to educate yourself on the true state of the economy.
@LA Johnson Business isn't exactly depending on the low income earners to support them. There are 330M people in this country so removing simplistic industries is but mere fractions that attribute to profits. These same workers barely get by as is so no, they are not a major factor in any of this. Even in that event, we have an entire world to sell goods to. Human workers add a tremendous amount of overhead with all of the potential liabilities attached. Even if sales dropped by 35%... the business is still coming out ahead. Employees are extremely costly with all of the benefits that have to be paid just in order to compete for workers in the market. Robotic workers eliminate this. History repeats.
When I taught engineering in high school back in 2015, Seattle and San Francisco were going to a $15/hr minimum wage. I predicted that major fast food corporations would look at robots replacing workers and I showed a RUclips about Flippy. I told them that consumers see McDonald's and Burger King , Wendy's as food outlets for food for one person for under $10. With a minimum wage at $15/hr, costs would have to come down so these fast food companies would uses robots to be cashiers, flippers, loaders etc. Just like trying to sell a candy bar for $5 or a Pepsi for $4. People aren't going to buy it.
They took our jobs
They took ooouurr jobbbbsss
This is actually great. There is a knee jerk "they took our jobs" response when faced with robots, but i am always hearing that nobody wants to work in food
Wrong. Nobody wants to work for low wages.
@@saulgoodman2018 now they wont have too innovation is great we used to carry coal on are backs. then we got trains
@@saulgoodman2018bro it’s flipping burgers I ask myself why do some think they deserve anymore than minimum wage
@@saulgoodman2018jobs pay u based on how hard it is to replace u. Not hard to replace a burger flipper
@@saulgoodman2018 People need to start somewhere. If you have no work experience and are young and doing a job that doesn't require much skill, nobody is going to pay you that much. Minimum wage in California is currently $15.50/hr. They are forming a commission to set minimum wage for fast food workers at $22/hr. How much do you think an employer will pay before it is cheaper to have automation?
balance is a must. just replace dangerous extreme jobs with robots but humans will always be needed. humans are simply too flexible and can adjust to situations , but robots can be dramatic help
This is a great opportunity for the younger generation to start learning about robotics; and for high schools and technical schools to offer certification/degree programs in robotics repair, perhaps. This technology will not go away, and at some point will need to be repaired.
We place our own orders with kiosks and now Flippy. Things are changing quickly in that industry.
Similar to when they put ATM outside of banks . Then added internet banking now many banks physical location closed . I haven’t been to a bank physical site in 10 years
So... corporations will spend tens of thousands of dollars on a robot that only replaces ONE employee? After all, the robot doesn't... make mistakes, need breaks, call out sick, need maternity leave, get a salary, ask for a raise, it doesn't talk back, or have an attitude problem, or go on strike. Seems to me that this is the elimination of a workforce for more obedient slave labor.
@@devilselbow Well, I do know how to grasp the context of a statement correctly. Because, by "slave labor", I was referring to the robot as slave labor. Which is technically correct. If Artificial Intelligence continues to progress, how long before sentient machines are crying for their freedom? One doesn't have to be a slave to understand the nature of slavery. Plus... "Goofball" I'm African American, descendent of slaves.
Fr. Also, it’s hilarious that the video claims it will replace a full employee. I work at a Maccas, and there is usually one person on fries during peak hours, handling both cooking fries and bagging them up. The solution to the issue isn’t more technology, but rather to put systems in place to protect workers rights. I doubt they’d put a sentient AI on something like a fry machine, but if AI could become sentient, I’d worry about them putting it on customer interactions (the current models don’t allow for sentience, as they’re just pulling out patterns from the data set)
@@starbrand3726I don't know if I would consider machines as labor, as they aren't people or even living things.
@@RickDidaz What about A.I.? I know that doesn't apply here, but is it wrong to force an intelligent, sentient machine to perform your labor? The moment a machine has the will to say "no" it becomes a living being.
This robot actually replaces THREE employees if it's a White Castle that is open 24 hours a day. Many White Castle Restaurants are open 24 hours a day which means they have 3 shifts of employees working 8 hours a day, then the robot will replace THREE employees.
The way restaurants manage their labor hours, giving random schedules of 4 hour shifts that always change, and calling people in last minute vs just offering more hours up front, etc, they cause their own labor problems.
They schedule per restaurant needs. Why schedule alot of people in slow time, wast of payroll
Just remember that the employee's time to clean was during downtime. Now your stores are not as clean as the staff does not get to work during downtime. @linda1909
Don't work there if you don't like it. Let all fast food disappear.
That guy is really excited to have Flippy make burgers and fries for no one. Flippy has no SPENDING power.
Even with robots making your food, corporations will not lower prices. They will say it costs a lot to maintain their robots. McDonalds profits are the issue, not what they pay employees
The fast food places where I currently live are so bad. It’s like they want you to feel bad just for being there and ordering. I’ve tried to have the simplest order possible and be over the top kind, and it doesn’t change anything. The second you walk up, you get eye rolls, and they’re on their phones half the time. I’d rather deal with robots.
Chick-fil-a is the only one that is different and actually kind. They’re always way more busy than the others anyway, so they have more of a reason to be rude.
@@ZOM23official I hate it too! And sometimes I stare back and just wait for them to say how can I help you and if they don’t I’ve walked away and went through the drive-through which was not much better🤣
This should have a million likes !
This should have a million likes !
This should have a million likes !
This should have a million likes !
I'm surprised the fast food chains haven't been more aggressive about implementing automation. It would really be much more effective if they reengineered their kitchens and food prep methods around automation, instead of trying to force automated systems into existing kitchen designs (which is what the company in this video is doing.) I've said for a while that I wondered if at McDonald's headquarters, they had a fully automated test kitchen running to work out the bugs.
A few years ago humans were plentiful and cheap and robots were expensive. Now humans are not plentiful nor cheap and robots are getting cheaper by the day. Right now a raspberry pi quad core computer with 8 gb of memory running Linux costs less than $100. The only real expense of a robotic system is the application software, but once it is developed, the ongoing costs are low.
Used to be in the past that working in these places were not career positions, unless you owned a franchise yourself. Else, these were just jobs you had in high school or perhaps someone trying to rebuild their life. Now you see the fry cook wanting to be a career position as if they graduated medical school and get paid accordingly to that point. There simply isn't any consumer ability to pay these ridiculous wages and it'll only get worse. Robotic automation certainly isn't cheap but it's at the pivot point of being cheaper today and more so in the future, especially in the long term.
@@oldtwinsna8347- there are not a lot of high school kids to fill the number of open fast food jobs, so fast food restaurants are having to look at older people and compete with other jobs that pay more.
Before I started my own company provideing tailor-made automation systems, individual software solutions and IT outsourcing, I was a freelancer designing, modifying and fixing all kinds of industrial automation. Although I did a lot of work for bigger companies like car manufacturers or pharma corps, most of my clients were SMEs that wanted or had some automation but couldn't afford to keep a specialist like me permanently on their payroll.
My rate for an emergency repair job was (at the time) about $500/hr with up to 200% surcharge for weekends, holidays or during nighttime. Granted, those weren't machines frying potatoes or flipping burgers but rather industrial production lines were any stoppage would cost the companies thousands if not tens of thousands per hour, but still, the point is: qualified personnel in the field of automation isn't cheap and if you need them ASAP, it will cost you even more.
Since I don't think that franchise owners are willing or able to afford someone like me on a short notice, they rather buy automation solutions that are build to operate "made for human" machines so that in case the robot breaks down, they can at least put a worker at the station and continue production until someone eventually comes and fixes the thing.
human capital are cheaper than implementing robot around.
Financially, it makes sense. If you’re running a fryer from 6 AM to midnight 30 days a month, the robot calls roughly half. They already find ways around paying insurance and healthcare but at least now they don’t have to pay liability for a certain employee deal with another person managerdeal with another person in the system across-the-board less people and payroll, etc. etc.
At least the robot has clean hands.🤔🤔🤔👍👍👍
Having worked the fry station for Arby's and Backyard Burger (started by former Arby's executives & regional managers) I can tell you that you have to anticipate the demand to have food cooked before the customer orders it. The trick is you can't always get it right. Your supervisor or manager will blame you always for having gotten it wrong. They also cut employees when the traffic hits a low spot for the least bit of time or it happens to be one of the slow days. So employees get sent home 4-6 hours early, they miss out on the pay they were counting on, and also get called in when there is a rush. And if you don't come in when they call you your hours get dicked around with. Often leading to not enough hours to cause you to quit.
Poor management is a common thing in fast food joints and retail in general. Funny how the assistant managers, supervisors, and managers never are the ones to take time off. Cutting people loose saves them money.
This happens in mcdonnals. There is a confirm button but I havn't even paid yet. Sometimes there is a queue for the customer to pay cash, but the food is already cooked.
True and funny how that wasn't mentioned in this video, also these businesses want the turnover so they don't have to keep giving raises
"Funny how the assistant managers, supervisors, and managers never are the ones to take time off."
It's actually not funny. Many managers can't take time off even if they wanted to. When you're salary, being at the store all day long is more of a punishment than anything else. I used to work in excess of 70 hours per week and would sometimes make less than minimum wage.
Look, I agree with you that poor management is common, but I also think that management is the first to be blamed when something goes wrong. You said they always blamed you, but it isn't like they're out of the hot seat.
Whatever, I don't really care, and I don't want to have a back and forth over this.
damn... in my country sending workers home early and not paying them or calling them in in rush days/hours is considered *modern slavery* and it's illegal :l
of curse it happens here and there, but at least there's a chance of the company getting sued and the workers getting their pay
@@chadd990 I was offered a promotion to supervisor at another job. I turned it down by remarking I make more money hourly than that role pays in salary, I have to do more, work crazy long hours, and I get paid less for it? My peers thought I was nutty for turning it down until I gave my reasons.
I managed and held down a sandwich shop at nights by myself many years ago and I absolutely hated it. Sometimes I wouldn't walk out of the restaurant til a little after 12am just from prepping for the mornings and cleaning the place. When you work by yourself, customers don't care. I hate working in the public.
Now that I'm a software engineer, I starting to see the automation side as well. And, its beautiful! I believe that humans and robots can work together to make it easier on our squishy bodies and brains, lol.
When that happens most of us won't be a live yet that would be the starting point from an push to a leap from the deal activities to exploration to the unknown regions of the vast galaxy...
Entry level job. Aspire for better.
Either way you're exploited even if the paycheck is larger :/, aim for a 4 day workweek, co-ops, etc.
Yeah most people who work in service grow to despise the public they serve. It is real encouragement to "seek other opportunities" as they say.
@@jamesmacleod9382 most people who work in service grow to despise the public they serve" tell that to Congress.....
I work in robotics and precision motion control. Repairs, refurbish, calibration, etc. Keeping me very busy. Bearings don't last forever without their oil change.
If Flippy can get my order correct, more power to him.
Ok why not turn the whole restaurant into a curbside machine instead of renting a huge place, parking, staff? Seems like it would be more profitable
That's next
Naw. Curbside machine is too expensive. (Land cost) Cheaper to have this fast-food machine running off in a warehouse somewhere, and have delivery drivers go out to it. 😆
I'm going to coin the term, robotic ghost kitchen. (Can a robot have ghosts? 😆 👻)
That would be the next gen food truck Have you not seen any of them ?
Ever heard of a 'ghost kitchen'? It is already underway.
I think this is a great idea. Going to a fast food restaurant ran by a bunch of teenagers who could care less about being there is by far the worst part of the experience…
And they couldn't care less about your order.
Teens who want to earn their own money work. Teens who wouldn't care about your order will no longer be employed. Automation can only do so much in these places.
Those damn teens need to learn the value of a dollar and doing a hard day's work! But not at a 'job', just.. you know.. as a general concept I can yell about...
Yup the eIites will WIPE out the "useIezz eaterz" with the next vi-rus, and then they will just sell to each other and live off their own production...🧐
Taking away jobs is a good idea to you huh? Smh
When I was a Junior in High School, I got a job in a fast food restaurant for .97 cents an hour. When I became a senior I was allowed to work 40 hours a week and I did at $1.15 an hour. I never considered it a career! It opened my eyes to reality, I got a real job, went to college, got drafted became immediately wide awake, and later finished college. Through my own efforts, I have a real life!
50% of college graduates have jobs that do not require a college degree.
Degrees as a whole started to become devalued in the 90s when larger parts of the population got them.
Even if they were not, it does not matter. People who do a job should have enough money to have a “real life.” Regardless of the job.
I do not work in fast food and spent most of my working life doing a job I love, and am truly thankful, but I am also aware things can happen, and once you take the low wage job to make end’s meet in the hard times that low wage job is all employers see you as. Regardless of education or previous work experience.
Name the robots!! Customers will love it.
I used to work at a pipe threading and pressure testing plant ,worked 3rd shift for 3years ,out of the blue on Thursday morning in 1991 ,after our shift we were called into a safety meeting, we were informed that 2nd and 3rd shift were shut down permanently, we could pick up our pay Friday after 2:00 first shift was kept long enough to prepare and program the machines that replaced us
This was in Alabama in 91 ,dont think for a minute it cant or wont happen to you, its only a matter of time
I'm glad someone gets it.
@@EnyoStudio we will see how this "progress" turns out for humanity.
@@EnyoStudio cars are kinda a big boost to everyone's quality of life. Fast food robots are not
@@ashleyrose424 Cars are a massive money sink for the driver, and reduce the incentive to walk or cycle, which is detrimental to physical and mental health. My dad was in his 40s before he got his license, mainly because his job sites were changing frequently. I'm 43 and I've never owned a car.
@@Mephitinae and you must be a man. I would not like to take public transportation nor bike especially at night in america. Too many crazy people
I can't wait for this to become the norm! we don't go to fast food joints for a seasoned chef, we go for consistency and now, we might get cleanliness too.
Lies again? Japanese Technology
@@NazriB Huh? what lies? and ps: I believe the robots shown here are Swiss made, not japanese.
U also get processed cheap food. Lol
U need a job to have the money to buy a burger.
@@freshevans With low funds, cheap food is sometimes the best I can do. My work is kind of feast or famine, being project based.
"Hey everyone good news! We are raising your wages to 20 an hour!! Oh by the way we have just bought robots to replace you....." 😆
As often as my order is WRONG WRONG WRONG i am kinda glad to hear about robots(dont have to worry about people sneezing in my food anymore. Nosewiped hamds packing up my food and handing it to me with a smile.
Why not build an automatic fryer instead of a giant robot arm?
I'm glad I can cook my own food from scratch every day. Nothing is more satisfying than a home cooked meal, where you know exactly what's gone into it, and it's way healthier than manufactured junk food. I do feel for the workers, but in all honesty, fast food jobs are terrible. I hope they find better opportunities
yeah we all do that too bud, but we are also out and about throughout the day so stopping by and grabbing a quick bite before you can make it home, or gettting off a 10 hour shift and you dont want to waste another hour or 2 preparing a meal and cleaning
Fast food is poison
As someone who's first job ever is currently in the hard labor, minimum wage industry, this can't come soon enough. It's a thankless hard labor low paying job that leaves you covered in grease and sweat, like working at a tire shop. The more automation the better for society. The children are adapting very well to the new tech. It's the old folks caught out. 😛
@@shuckahoseerazzle8486 There is a wrong perception among people that cooking at home is time consuming and inconvenient. Planning is the key. You can do lot of prep work ahead of time that reduces cooking time to 20 mins. It is faster than a drive thru.
The jobs aren’t that bad but the attitude of the workers is sooo bad. They don’t deserve jobs acting like that
Good idea. All you need is a cashier. And table hockey.
I am a subcontractor for Amazon and oh my goodness everything runs off machines. I’m just grateful I know how to fix them.
It will be robots giving you heart surgery from all the fried food. 🤣
They already exist for weight loss surgery as well as other surgeries.
@@adiposerex5150 Yep
Robots for precision surgeries already exist and multiple studies show that they are much less likely to make a mistake in their tasks they are programmed to do
@@Syae22 Yes, I'm not against robots... just fried food. 😁
@@Shane-zl9ry I know haha