30 years ago, going into a starbucks was like walking into someones living room. Book on the wall, plush chairs and couches, nice lighting and carpet. Now, its a burger king
@@hopeseekr oh yeah, at the store I used to go to for sure. Where there used to be a few tables, they closed off that area and I think they use it for storage. It seems like they want to reduce the furniture that allows people to stay for long, just get your drink and don’t stay too long lol..
poor guys in the video are trying to downplay the boycott. While where Im staying currently, it is already replaced by local brands. Not gonna lie it tastes better, and it's less priced.
These corporations don't understand that we just cannot pay that much for coffee. It's not hard to understand. Our wages are low, their growth is even lower so don't expect us to spend money on anything that's not an absolute necessity. Corporation greed really has no boundaries.
18k for daily latte @ Starbucks over a decade. That is actually a really sizable sum. Maybe not quite buy your first home amount, but almost close for a down payment in some markets
Not big on starbucks.... but after dunkin donuts raised the price of their iced coffee to over $4, I learned to make my own at home for about 15 cents, and five minutes of my time. Highly recommend!
I worked for Starbucks and realized they're not in the business of selling coffee, they sell sugar. I felt guilty when I had to pump 30 pumps of syrup into someone's drink.
I worked at Starbucks and I felt terrible having to make a 12 oz hot coffee with 16 Splenda and extra cream every day for a lady. I think the worst thing I've seen was, I made two iced venti caramel macchiatos with six blonde shots each and extra caramel in each. Only one gentleman picked it up and drank both in our Cafe in under an hour. I always wonder how he is doing nowadays
@@last_womann8344 to be honest, 16 Splenda is probably worse than a big sugar load. Splenda is mostly sucralose and sucralose cuts the diversity of good bacteria in your gut by half. Putting 16 Splenda every day is like nuking your gut bacteria and basically asking to develop all kinds of diseases from heart disease to cancer.
I've been a Starbucks customer for a long time, but now this is getting crazy to pay $6-7 for a latte, I mean that's the price of a whole meal at some places
@@RW-zh7kl Switch to buying coffee grounds. I'm an engineer who needs daily caffeine intake, I just buy a pack of coffee grounds and brew it myself to be consumed without sugar. Additive sugar can cause sugar crash anyway (you will feel sleepy later) Once you get used to the real bitter taste of coffee you will realize how ridiculously sweet Starbucks coffee.
I don’t mind waiting an extra 5 -10 minute for a quality cup of coffee. Wait time isn’t the issue. A latte with a milk substitute costing $9 is the problem.
I worked at Starbucks for 2 years. The reason it would take us so long to make drinks is that Starbucks would keep coming out with new, intricate drinks every other week and we would have to remember how to make a million different drink combos, each with 8+ ingredients. It was ridiculous!!! Pair that with staff shortages and it was awful to keep up with all the incoming mobile orders and drive through orders at one time.
@@SeethingSimp Even a $17 drip coffee maker is good enough, so long as the ground blend is right. If it doesn't taste better, then research on how to make the recipes. There are syrups, certain sugars, liquid sugars, milks, creams, spices that can make the difference in taste. It really costs Starbucks less than $0.59 cents to make any drink, (and you can too!) and they resell it for $6 to $9.
Going to Starbucks used to be fun. Pre-Covid it was “hey wanna go to Starbucks and chat for a few hours” now they started taking out seating, it’s loud and everyone is in a hurry. It’s not fun anymore.
Bingo! Before Covid times, Starbucks was a place where people could go get coffee and lounge around and hangout. I did this a lot while going to nursing school. Since Covid, the Starbucks places that I’ve gone back for an occaisonal coffee drink, they took away a lot of the tables, seating areas and turned it into a “mini-drive thru” for people to just grab their coffee and other drinks go. But that’s not what made Starbucks popular to go too.
@@Hola-ro6yv sorry to burst your bubble, but I enjoyed going to Starbucks before because I can’t really focus on doing my nursing work at home. I was able to focus: get my readings done, reports and review for exams. My classmates would come to and we would do a group study there. Sorry your experience with Starbucks wasn’t that “good” but for me, I liked it, and there is nothing wrong with that.
Me too! Plus when they increased the price of my favourite drink to over $7. But the expiration of stars was when I decided, they're not loyal to me, why be loyal to them?
No one wants to spend $10 on coffee and then get bugged to ask for a tip just because they pour coffee and hand you a cup….not worth it. I can make my own, and better, thanks
it’s not just pour and hand you the drink, they are also forced to have conversations with you… so tipping these guys is essential, it’s the expensive coffee that takes away the tips that these guys deserve. You’re supporting the company over the hardworking baristas.
“Not able to communicate the value that we provide”. CEO verbiage for we charge too much for an inferior product compared to what local coffee shops offer.
@@cesarher315 I’ve sold 200 shares of SBUX a few weeks ago which I bought in 2019. I’ve made money and looking to sell the rest if I see better value on other companies
@@doodoostoo90 It was the change in philosophy that neoliberalism brought into the investor space that changed the game. Going public used to be the most productive way for a company to grow and expand. it still is in some ways but that lead is shrinking with the financialization of the stock market.
As a 9+ year barista, I can tell you right now that Starbucks is long past it's Golden Era. I drank the Kool-Aid for the first couple years I worked there. Then, Howard left. Then the Philly incident happened (where the racist manager called the cops on two black men waiting for their friend before they were going to order and hang out at the store), so, Howard came back to try to fix that mess. Then he left again, and ever after, we've had CEOs that have been dismantling the "Third Place" feeling Howard worked so hard to curate. Then, "partners" decided they'd had enough and starting unionizing (good for them! We definitely get treated differently than corporate would have the general public believe...) Now, we are literally just fast food with upper management micro-managing and breathing down store managers' (and below) necks to decrease our drive-through times and upsell to increase the "ticket totals," but still "connecting with customers" all while they reduce the amount of hours our managers are allowed to staff in each store, effectively making every store insanely understaffed at Peak Times but overstaffed in the quiet dayparts. If managers and shifts were allowed to make staffing calls like they were once trusted to do, Starbucks would see better profits, more connections, and quicker turnaround times, but all they focus on are the algorithms that get applied blindly across the board. It might make sense for your in-state/in-Seattle stores, Corporate, but it doesn't work for stores who know their areas, local goings-on, and business patterns better than your algorithms. TD;DR: Starbucks trusts their algorithms more than their employees, and only care about drive-through times and per-ticket income.
I'd like to add that there is absolutely a culture of "If someone mentions Unions to you, don't trust it. Do your research - here's the website Starbucks put together for you to understand the pros and cons of unionizing." Total union busting, and don't you dare talk about it where management can hear you! It's actually kind of scary...definitely sad.
I've worked there a little over two years and it has changed drastically in that time. As you said, it is no LONGER a third place and essentially a fast food chain. Everyday you're incredibly understaffed, multiple things are broken or not working and you're expected to be "happy" and pump out 10+ drink orders. I've had enough of this company and the way it treats its workers, something has to change.
I think people are waking up to realize big “ corporations” have really destroyed American small business, don’t really care about customers or employees, peddle their “values” as part of the sales and company culture, and have gotten so far out of touch with pricing and reality everyone is sick of it.
@@joshuafess4295 to be fair though, Americans were loosing third places and we were not a culture of coffee shops. That’s where Starbucks was able to grow. That thing Europeans have where they bugs coffee or a tea and sit down outside and people watch for hours… nope Americans can’t do that or we die of a coronary due to stress from all the thirty activities we have to do at once. And we are losing even the ability of wanting to spend time with other humans. Case in point Americans now want to have their hair cut while people are silent. So no, Starbucks didn’t cause mom and pops to disappear. That was Starbucks. We didn’t produce mom and pops cafe shops because we didn’t think Americans liked that slow down culture.
The reason Starbucks is struggling is because they do what BlackRock/Vanguard want, due to ESG scores. They want funding, even if it means doing what customers don’t want
normal people have a problem with these numbers. But it is almost nothing in the context of these companies. Their turnover was 36 billion so the CEO pay is 0.02% of the turnover.
The worst thing they implemented was the ordering of drinks on an app. I just waited 17 minutes in the lobby of a Starbucks because someone ordered 13 drinks online and one barista was handling the making of them. She kept calling for, “Anika” who wasn’t even at the Starbucks yet. All of the in-store customers were standing around waiting for their drinks because no one else was making drinks for in-store customers. How ridiculous.
News networks acting like people not wanting to pay $8 for an extremely mid cup of coffee during a cost of living crisis is some big mystery SMH. - exactly
@@beyondthedetails Then you were never a Starbuck’s customer in the first place. Why would someone who never buys Starbuck’s continuing to not buy Starbuck’s have anything to do with the declining profits of Starbuck’s? People have always complained about the price, but it’s never impacted sales for a variety of reasons. Not the least of which being they have options at several different price ranges, all the way down to $2.
The thing that felt like the biggest backhand was while they were raising prices a couple of years ago, they were also quietly gutting their rewards programs to the point that they basically made it impossible for you to earn free items. They halved the value of their rewards points and set it to where they expire faster than you can earn them, so it took the incentive away to be a regular customer.
Points shouldn't be allowed to expire unless they plan on doing away with the loyalty program all together. Some places already have rules about expiring gift cards. Expiring gift cards used to be way more common years ago.
Points generally "expire" a year after they are issued because it's a form of promotional credit and not based on "real" money. It's a redeem it or lose it system. HOWEVER, I think Starbucks became an especially greedy outlier and their points expire maybe 90 days after being issued? So they only reward the hyper-loyal customers like daily and semi-daily drinkers. .@@meghan9436
The problem for me is how inconsistently the drinks are made across locations & individual employees within a store. If I'm paying $7 for a drink, I want it made with care and attention to detail. I'm so tired of asking for drinks to be remade; it's uncomfortable for me and really dampers the experience. Some baristas get really annoyed too. I don't want fast, I want it made right.
Honestly, we would go to Starbucks 2-3x a week for years. The boycott opened my eyes and haven’t been back since November. Bought a coffee machine and enjoying cheap drinks at home since. Thank you Shultz & crew 😎
i wanna yell at the CEO and say, “Please don’t focus on making the process quicker, that’ll just lead to sloppiness and employee exhaustion. We just hate the prices!”
I know right. Apparently they are trying to make it seem like it is the employees fault that they are not doing well and telling them to work faster, when in reality it’s the people in corporate jacking up the prices who are the real problem.
I used to buy Starbucks coffee everyday, I checked my annual expenses and I noticed that I'm spending more than 3k€ every year (6 to 9€ everyday) on just sugary unhealthy coffee. Since then I bought a Nespresso machine, I have fresh healthy (almost) free coffee everyday and made me save insane amount of money.
News flash: pod coffee is still extravagant. You could save a ton more by buying a bag of coffee and brewing it yourself. My homebrew French-pressed whole-bean coffee costs merely $0.15 a cup, Canadian!
The way this video downplays the Boycott really undermines the credibility of this journalism. You have literal signs and protests telling people NOT to go to Starbucks and you really want us to believe that the major problem is price and wait time??
This is the comment I was looking for! We are standing in solidarity with Palestine and many people have started supporting local small businesses or making it at home! It feels like they are tryna hide it.
When I go to a "coffee shop" I expect the coffee to taste good. Starbucks started to fail once they hired non coffee drinkers. They let the coffee brewers burn the coffee for hours and still serve it. They never calibrate the espresso machines.AND they purposefully understaff for profits so you wait longer for the burnt horrible tasting coffee.
I havent had Starbucks in over a year because of the boycott and that led me to explore my city and find mom and pop coffee shops and boy...best decision ever! I saw how much Starbucks was getting away with in terms of quality and for. higher price!
YESSSSS, they WERE getting away with a lot, that's a GREAT way to put it. The jig Is up. Hope they enjoyed it while it lasted. Now customers realize how much Starbucks was getting over on them. You are absolutely right.
Wish you would also invest into middle east education vs following the sheep on the boycott. Or at least visit freedom loving Gaza. There is a lot of opportunity to practice your voice there. So much freedoms in US and so little invested in learning history or even applying yourself.
@@LaSombraa Starbucks may well start with coffee beans but by the time it lands on the counter it's something else entirely. Folgers and Maxwell is disgusting from the start i it's nasty bitter brown liquid thats why it's cheap
Used to love Starbucks, haven’t been there in months. Been going to local shops, way better coffee and they know me personally. As soon as I walk In they’re making my drink
SB was like that in the 2010s. All the barristas knew me and as soon as I entered, they started making my drink. Fast forward today and its BK. Kids all over the place, long lines, watery drinks, high prices and barristas didnt know regulars. SB is just not the same.
Same with me. I am a coffee “nut” and care a lot about quality. I go elsewhere. I maintain this should have been expected when choosing a SODA (Pepsi) jerk in charge. He has no passion for coffee.
1. Independent coffee shops are thriving because the coffee is much better. 2. Overpriced 3. Single use plastic 4. Coffee quality is terrible 5. People don’t agree with their political views 6. The list goes on 7. Good bye Starbucks I will never buy or support them.
In my case, I bought a cappuccino machine that makes AMAZING coffee and never looked back. If I want an occasional coffee from a shop, I go to a small local coffee shop
You only need to make like 30-40 cups of coffee with those machines for it to pay off what it would cost to go to starbucks. It will save you time and money in like a month or two.
The issue with Starbucks is corporate has completely killed the customer experience while also price gouging people. Its not a good look when people have to wait an exorbitant amount of time to get their coffee in the morning due to staffing issues while also charging more for that experience. People are just going to go elsewhere
@@Stevescafidi-km3tdexactly and when I do go out they're local shops or regional/smaller coffee chains like Scooter's. It turns out too the flavor is better elsewhere.
@@skyhigh9474 Corporate is perfectly willing to staff drive thru stores with 3 people for a majority of the day. I'm sure that goes well when people are due for breaks
True last Week I ordered a cup of coffee from Starbucks and it tasted old. I was so disappointed. I didn’t have time to return to Starbucks since I was on my way to work.
Boycott is stupid. It's affecting people's livelihood who have nothing to do wirh rhe conflict. Go protest in the country you are supporting. Prices go up everywhere because of wars, cost of gas is up, etc. You can't expect that companies will be non profits to keep cost what it was 2 years ago when their own cost on ingredients, gas, transportation, shipping etc has gone up by 30-40%. It's a business and not a charity. They have employees who they are also obligated to pay money to.
I stopped buying Starbucks a few years ago when I realized my drink was made from flavored syrups. Even hot chocolate was made from chocolate flavored syrup. Then I started making hot chocolate at home using real organic cocoa powder. I no longer think of Starbucks as classy; I think of it as "unhealthy".
The mocha “syrup” is made fresh everyday from mocha powder, and it expires every 24 hours. Then it is made fresh again. Just about everything else is just premade syrup, tho. And god only knows what all is in the mocha powder.
I think the boycott has some effect. I've been boycotting Starbucks and McDonald's, it's hard because they're everywhere. I went to Dutch Brothers and go out of my way to go to other non Starbucks shops. Besides, do I really need the coffee?
Same, I think these experts really don’t understand just how many people are willing to give up mid coffee if it means supporting 🍉. They are grossly underrating the boycott.
Starbucks' net revenue for 2023 was $36 billion, which was a 12% increase from the previous year. This was a record high for the company. They are not struggling in ANY sense of the word. Their workers are.
I suppose misspelling is a well planned trick. I used to go there just to collect all the wrong ways how they spell the name :) (I got around 20 in several different countries). Besides that… their coffee is just a burnt liquid sh*t.
When I worked there I would miss spelled names on purpose because people are so rude about it. I was tired of people yelling over a damn name. So I retaliated by doing it on purpose.
Starbucks: "Our drinks are overpriced and American wages have not kept up with inflation and struggle to pay for basic needs such as housing, groceries, and healthcare.... why are our stores struggling?!"
Exactly. As long as wages for average Americans are stagnant, luxury purchases will increasingly struggle. All these companies that have bled their workers dry are all wondering why people aren’t spending as much. Hmmm
@@mandypdxI avoid store apps because I don’t want them tracking and selling my data. That’s why the push for the app, it’s for your data which they can leverage financially.
I support boycotting but BDS does not have Starbucks on their list. They are still a bad company in terms of how they treat workers but make sure you take the boycott targets from the real BDS list and don't target companies when no Palestinian leadership is telling you to. BDS has posted multiple wins, your personal boycott can't.
@aamirecan I've seen the same type of comments on Reddit threads as well for Starbucks and McDonalds. Lots of anecdotes saying it's too expensive and the quality isn't worth it. Both those issues have been true for at least 5 years probably even longer yet the dip is happening THIS year after the boycotts. The boycotts ARE working but finance news would prefer to explain it as cost related because companies are able to control that without making a political statement. And anyone with eyes can see the difference. There's a Starbucks in a mall near me and another coffee shop right next door. There's maybe two people sitting in a Starbucks and the coffee shop next door has a line of people willing to wait.
Out Starbucks was recently “remodeled.” Comfortable seating and a community Art Wall were removed replaced by an expanded “to go” area. They no longer want you to sit and enjoy a conversation with a friend or work on a laptop. Get your coffee and go.
My local one was remodeled as well and now it just feels like an airport counter. I will not go back at all. We used to have a group meet there weekly, we found another place. If the stores are remodeled to where they don't want customers in them, I will oblige them and not go.
That’s truly sad. It takes away the experience and experience to me at least is the biggest part of where I will spend my hard earned money. I like that some Dunkin stores still have tables to sit at which to me encourages community and conversation but the truly best places are the mom and pop shops; the ones under the radar end up having the best ambiance and great coffee 😊
the video tried to donwplay the effects of the boycott when the very charts they showed clearly demonstrate how Starbucks’ sales tanked right after the boycott began. They also ignored the Middle Eastern market from their video although that is a market where Starbucks had significant losses due to the boycott. The boycott is what started this chain reaction.
As a current starbucks employee that new ceo is really running this company into the ground. He’s changed starbucks’s identity from being a third place for people to gather to a fast food dessert beverage place. Also it’s completely absurd when someone adds a syrup and cold foam and suddenly they are paying for a $10 drink.
Agreed. $1.25 for an extra shot and then another $1.25 for some cold foam. $9.80 for a Iced Latte with those extras. 3 days of getting my drink can get me a 2 pound bag of beans, milk, creamer, and even a can of cold foam haha
This is exactly the problem. You’ve identified the problem perfectly: the company focus away from coffee to these non-coffee sugary syrup based “drinks” is the first problem. Secondly, the price increases are outrageous. Third, the rewards program has been watered down so much that it’s not even worth it for loyal customers anymore; they basically ruined what was a great program and made it garbage. The physical locations are inhospitable places where you only have the option of sitting on hard wooden chairs in industrial spaces that echo the chatter of people and employees so loudly that you cannot have a convo over coffee with another person. The CEO is awful and needs to be axed.
As a current employee myself it is not only that, but also that they run promotions during the afternoon while simultaneously cutting labor. And they wonder why wait times can be so long…
And as a Starbucks barista myself, they will snap on YOU, the EMPLOYEE, about that high price and low quality. They wonder why the staff is so rude. It's because we're taking on a lot while the higher-ups get to hide behind us and profit.
People beat up on Starbucks. Objectively, their employees are taking really well care of. Starbucks literally pays for your bachelor's degree. If you take advantage of their stock purchasing plan, it can really benefit you. I'm going there right now.
Starbucks is struggling because we now live in a world where we have to really consider where our money is going: saving enough money to put a roof over our head next month, or getting a caffeine hit/sugar high that lasts only 4 hours
Exactly. I was going everyday until my groceries were something to worry about covering - I remember a couple times i ran ojt of money and had to put groceries back!
I think the executives and top managers are delusional for wanting to keep such high prices. Most people are waking up and getting tired of pampering these people and getting tired of supporting their ridiculous lavish lifestyle and high wages
You know they've lost the plot when they think people would spend $9 on a coffee if it was quick. $1 coffee at a gas station is quick. People are willing to wait in line for hours for food and experiences they think are worth it. Starbucks isn't worth it, period
@@yygg9786 I got a Breville barista express. It's supposed to be a good beginner model. My coffee comes out better than any Starbucks coffee I had. They offer a great warranty too.
same. I order my syrups from Torani and make my own hot lattes and cappuccinos at home anytime I want to. Best money ever spent as far as I'm concerned!
@@MarcellousThomas-nt9yo Starbucks is worldwide. Do you think people in Malesia would go drink that stuff anymore, while it's supporting GNCD? Many people stopped drinking that coffee in Turkiye. That brand does not exist only in US
@@pembebulut2781Simply put.They lost the original famous shine and that cool glow effect! The environment ultimately became cheapened (remove real furniture) along with the quality of the products (no real ingredients, mostly sugar and fake milk foam etc etc), comparable to burger king and krispy kreme lol..like everyone’s saying in the comments. They got 𝓰𝓻𝓮𝓮𝓭𝔂 at the end of the day!
@@ryanpriye1402 I myself stopped buying. I got a $39 coffee machine. I make my white mocha with real high quality white chocolate & farm milk in the morning. My coffee tastes better than anything out there:)
Absolutely, because Starbucks literally lost the entire Middle East North African (MENA) market. Starbucks locations across the region from Morocco 🇲🇦 to Kuwait 🇰🇼 have Closed down, because of Ex-CEO Howard Schulz’s own Personal feelings on Israel 🇮🇱 Palestine 🇵🇸 got in the way and hurt the business.
I work for Starbucks. They want us to get stuff out the door in under 40 seconds. We have no time to communicate with customers, which is important. We pass out large free cups of water all day to everyone including non paying people while charging customers .70 for alternative milk and extra shots of syrup. Its a shame because it could be a great company but its a corporation looking to gain every dime they can and not looking out for customer interest
I just quit Starbucks on July 21, 2024, after working there since October 7, 2021. It was the best decision I ever made. I found a job with better pay, more hours, and the same benefits. I no longer get cut during mid-shifts because we're over hours, and I don’t have to ask or fight for more hours. I'm not breaking my back to meet a window time, forcing myself to talk to people, or pushing products to make our store come out #1 in our district, which was so frustrating. Plus, we’re not short-staffed anymore.
I'm not going to a coffee shop for a "personal relationship" with the server. I want fast service at a reasonable price without a side dose of leftist politics.
The CEOs are probably kids of other CEOs and are completely out of touch with what an average consumer wants. Prices are high but the value proposition just does not warrant that price
@@joedav02 Not sure what local coffee shops in your area are more expensive than Starbucks, but I have yet to find one, and I frequent quite a few of those shops.
Absolutely disgusting and overflowing trash bin and the counter for milk and sugar is why I never step foot inside Starbucks anymore. The thought of it is just repulsive.
the Starbucks boycott because of Israel is really delusional. In Israel there is not even a single Starbucks store or any other financial connection other than Jews being in high positions and/or holding shares in the company. Even in the official BDS movement that is boycotting Israel there is no call for Starbucks. this is pure social media madness that not a single person taking part in this boycott can really explain.
They are struggling for the most obvious of reasons.....a $4 coffee went to $9. End of the story, kudos to them for discovering exactly how much is too much for fancy coffee for the average coffee buyer.
So who is supposed to pay for expenses of inflation? The company? Most grocery stores and restaurants are up in price for the same reason. You can't lice 2 or 3 years behind. Companies are not charities. They have bills to pay.
@malovina corporations have been making record profits for decades in the US thanks to favorable tax structures among many other things. If you can't make a "good" and "resonable" profit off a $5 cup of coffee that probably cost you .50 cents to make.....that is not any of our fault....check ur greed at the top end of those corporate top ends.
@@SuperBabyMario0C Yeah anything on the menu that's not coffee is pretty mid and overpriced. But Sbux isn't alone there either too many places are like that now.
I noticed the remodeling of some Starbucks are setup to get you out of the store and no where to sit. It's a coffee shop where at those high prices, I should be able to sit and enjoy. Not everyone is in a hurry and were willing to pay a little more for the atmosphere, get a little work done or converse with a friend. It's labeled as fast food, but never appeared to be until recently and now the prices have become a issue.
They completely dismantled our cozy Starbucks and made it one big community table and one big wall bench. I haven't gone in there for a long time because it sucks on top of being expensive.
Starbucks is suffering because they refuse to acknowledge the most obvious problems. The boycott is not a small minority, once the boycott took off people realized that it’s easy to cut out sugary over priced drinks. Local coffee shops have been thriving while Starbucks is suffering. Starbucks has a PR and pricing problem.
Yep! I used to go to Starbucks every once in a while and due to the boycott I haven’t been there in a while. If they address this it’ll definitely help them.
They literally just cut back how much your rewards are worth. They have gone in the opposite direction to customer loyalty. It’s all about those profits. Sad.
That’s exactly when I stop going to them was when they started expiring your points. And I definitely hated how you can only use your birthday reward on your actual birthday date. I remember back when we had about a week or so to redeem
9:15 on the boycott. The Israeli-Hamas war does not affect me in any way. However, I have a little cousin whom I love who feels really strongly about it. She created a group chat with all us cousins (nearly 20 of us) asking us to please boycott Starbucks. Saying even if we don’t feel as strongly about it as her, to at least do it for her. Now NONE OF US DRINK STARBUCKS. And those of us who sneak a drink here or there, would never dare to post the drink on social media. So, yes. I feel the decline has a lot more to do with that than they’d like to admit.
@@rebeccalaff853We live in a society in which our religion is consumption. The tradition of sacrifice in religions does not have to be a grand life altering one. It can be as mundane as skipping a meal or doing a minor service for your neighbor. Cutting out a coffee treat you enjoy definitely fits the traditional religious definition of sacrifice.
It has run its course. The original Starbucks had quality, aroma and character. It no longer has. The world has moved on. It's issues are systemic and of and part of the workflows.
1) Local chains make a better product. Go back to basics instead of fancy sugar drinks 2) Charging $7+ for basic coffee, let alone other drinks 3) Awful store experiences - everyone has a freaking laptop open so nowhere to sit and enjoy your drink. 4) Their app is trash
I stopped going to starbucks when they made their points expire after a year. The 400 points perk in Canada is also a joke, worth only 20 Cad for merchandise and hasn't been adjusted ever while every merchandise went up significantly in price.
Starbucks flourished during the prosperous computer/internet business boom in conjunction with the real estate boom. The economy was strong and people had money. Starbucks was the place to showcase that and if you wanted to show people you were well off, you drank from a Starbucks cup and not QT Truck Express. The economy is tanked and all narcissistic brands are hurting. It's basic math.
I used to love Starbucks, but they're simply too expensive. Once the inflation went up, people started being price conscious and saving money. Also, the rise of modern home coffee makers, that are now very easy to operate and can make better tasting coffee than Starbucks in seconds, right in the comfort of your own home.
I remember telling a barista that it’s crazy how it’s gone from $4.50 to $6.00 in just 4 years. She said, “Oh, that’s just inflation. Starbucks still prices everything fairly and matches inflation.” I told her, “Nah, it’s really not. My pay didn’t increase 33% in 4 years, did baristas? If not, then it’s just greed.”
Well maybe if they stopped charing $8 for a cup of coffee giving $7.25 to the CEO, $0.50 for rent, and $0.25 to the employee. On top of it get it cold and expect a tip when there is an upset cashier struggling with inflation. And if it's ice coffee pay to only get tap water ice. No thank you I'l buy the coffee bag and stop being lazy and make the coffee myself.
Remember 10 years ago when Starbucks ambiance were the best? Great lighting, excellent service, decent coffee... Then they started to focus on politics, the stores became dirtier, the drinks became smaller, the baristas became meaner and yell at you over the weirdest things... Just no
This is why they stopped letting customers add their own cream and sugar. It forces people to tip, so Starbucks can pay the employees less. They also save on cream/sugar/etc. I'm not going there again
@@judiesuh6858there’s not much sugar.. where’d you get that from? You can choose to have a sugary drink but there’s sugar free vanilla syrup and other alternatives that are a lot more popular.
30 years ago, going into a starbucks was like walking into someones living room. Book on the wall, plush chairs and couches, nice lighting and carpet. Now, its a burger king
Yeah they got rid of the couches. Also got rid of the tables where people could work, at least I noticed that at the store I used to go to.
@@mistertexaz Are you serious?! Both remain in Egypt...
@@hopeseekr lucky, its empty now. some stores reintroduced tables and chairs... but its a lot less. its like cut at 50% if that makes any sense.
@@hopeseekr oh yeah, at the store I used to go to for sure. Where there used to be a few tables, they closed off that area and I think they use it for storage. It seems like they want to reduce the furniture that allows people to stay for long, just get your drink and don’t stay too long lol..
@@mikewolf-x6t 👏🧐
I love how they're talking about "connection with the barista" when we literally just don't think an iced latte with oat milk is worth $9.20.
Found the soy boy.
exactly, offering "a service" that nobody asked for and double the price
And the baristas are nasty.... no smile no conversation and the hot drinks are never hot.
Too many dudes in dresses getting their fetish on. Very common in South Florida.
THANK YOU!!!!
1- the boycott obviously
2- overpriced
3- tastes like absolute garbage
Local coffee shops are so much better than those places
👍
Agree on all 3 points. Particularly point 3, no coffee taste at all!
This is entirely it for me. All three points.
That coffee is undrinkable🤢
poor guys in the video are trying to downplay the boycott. While where Im staying currently, it is already replaced by local brands. Not gonna lie it tastes better, and it's less priced.
These corporations don't understand that we just cannot pay that much for coffee. It's not hard to understand. Our wages are low, their growth is even lower so don't expect us to spend money on anything that's not an absolute necessity. Corporation greed really has no boundaries.
but people still buy coffee
Too pricy. I’d rather support local businesses
18k for daily latte @ Starbucks over a decade. That is actually a really sizable sum. Maybe not quite buy your first home amount, but almost close for a down payment in some markets
Exactly! I’d rather support small local coffee shops than a multibillion dollar company
I never liked the taste of beverages and edibles at Starbucks anyways. I rather pay the same or even less at a smaller bakery or café.
@@John_Smith_86 You'd just spend it somewhere else and miss out on the enjoyment
Not big on starbucks.... but after dunkin donuts raised the price of their iced coffee to over $4, I learned to make my own at home for about 15 cents, and five minutes of my time. Highly recommend!
1. Over priced
2. Coffee tastes burnt
3. Most drinks are now a boat load of sugar and synthetic flavour
Monkey-moka-frappucino-iced-caramel-latte with chocolate sprinkles anyone? That's a bucket of diabetes.
Exactly. And when you don’t cover their overpriced coffee with that crap it’s disgusting, like undrinkable.
Plus supporting genocide and apartheid of the Palestinians
Let's be honest no one who wants actual coffee should go to starbucks that's not their clientele; that said it's way over priced.
pastries and food are also overpriced crap
I worked for Starbucks and realized they're not in the business of selling coffee, they sell sugar. I felt guilty when I had to pump 30 pumps of syrup into someone's drink.
God Damn.
30 pumps is CRAZY! I ask for half sweet so at maximum? I get like 2 maybe.
I worked at Starbucks and I felt terrible having to make a 12 oz hot coffee with 16 Splenda and extra cream every day for a lady. I think the worst thing I've seen was, I made two iced venti caramel macchiatos with six blonde shots each and extra caramel in each. Only one gentleman picked it up and drank both in our Cafe in under an hour. I always wonder how he is doing nowadays
@@last_womann8344 to be honest, 16 Splenda is probably worse than a big sugar load. Splenda is mostly sucralose and sucralose cuts the diversity of good bacteria in your gut by half. Putting 16 Splenda every day is like nuking your gut bacteria and basically asking to develop all kinds of diseases from heart disease to cancer.
Omg, there should be a limit. That’s so dangerous.
Companies will do everything but drop their prices 🙄
exactly 😂 where the main problem is obviously their price
I've been a Starbucks customer for a long time, but now this is getting crazy to pay $6-7 for a latte, I mean that's the price of a whole meal at some places
@@RW-zh7kl Switch to buying coffee grounds. I'm an engineer who needs daily caffeine intake, I just buy a pack of coffee grounds and brew it myself to be consumed without sugar. Additive sugar can cause sugar crash anyway (you will feel sleepy later)
Once you get used to the real bitter taste of coffee you will realize how ridiculously sweet Starbucks coffee.
I haven’t bought any Starbucks in 91 days. I saved over 614 dollars as a result.
I haven’t bought a Starbucks Hot Chocolate, coffee, mocha, gingerbread latte since 2017
@@tiffanylowles552 Damn you can buy an Island with those savings!!!
@@paulbonaventura4969 lol 😂🤣😂. I wish not in this economy.. robbing Peter to pay Paul
Good you are helping human . Starbucks support genocide IDF. If you don't buy you help Humans and children.
Hell no, cost of a grande vanilla latte is more like $6 now here in CA!
I used to go to Starbucks then I woke up and started supporting the local coffeeshops. Never looked back.
That's the best kind of being woke. 👍
So pay more nice
Yes, but I do both.
Sameee
They’re both overpriced. I make my latte at home with my Breville. It’s already paid for itself.
I don’t mind waiting an extra 5 -10 minute for a quality cup of coffee. Wait time isn’t the issue. A latte with a milk substitute costing $9 is the problem.
Once I got an iced coffee and liquid sugar is $1, insane
Good thing it was a reward drink
Don't forget the tipping
Exactly
Exactly
@@Bookworm214-y3dYou don't need to tip at Starbucks
Starbucks is so expensive especially for our generation who is so poor
I worked at Starbucks for 2 years. The reason it would take us so long to make drinks is that Starbucks would keep coming out with new, intricate drinks every other week and we would have to remember how to make a million different drink combos, each with 8+ ingredients. It was ridiculous!!! Pair that with staff shortages and it was awful to keep up with all the incoming mobile orders and drive through orders at one time.
Facts
totally understand
I took second job at Starbucks for awhile and couldn’t keep up with the orders
Why don’t they have a machine mixing the drinks
I respect you. One day and I would hace a nervous breakdown!❤
Starbucks is crap. Make coffee at home, it tastes better, it's healthier, and costs next to nothing in comparison.
It doesn't taste better at home considering most people have a $50 coffee maker.
@@SeethingSimpStarbucks coffee is disgusting!! It’s nothing but milk and sugar!
It’s overpriced as well!
@@SeethingSimp Even a $17 drip coffee maker is good enough, so long as the ground blend is right. If it doesn't taste better, then research on how to make the recipes. There are syrups, certain sugars, liquid sugars, milks, creams, spices that can make the difference in taste. It really costs Starbucks less than $0.59 cents to make any drink, (and you can too!) and they resell it for $6 to $9.
@@SeethingSimp Taste is subjective...especially considering that most people don't drink coffee black.
coffee isn't healthy. but sure making coffee at home is less unhealthy. otherwise you are correct sir.
Going to Starbucks used to be fun. Pre-Covid it was “hey wanna go to Starbucks and chat for a few hours” now they started taking out seating, it’s loud and everyone is in a hurry. It’s not fun anymore.
Bingo! Before Covid times, Starbucks was a place where people could go get coffee and lounge around and hangout. I did this a lot while going to nursing school. Since Covid, the Starbucks places that I’ve gone back for an occaisonal coffee drink, they took away a lot of the tables, seating areas and turned it into a “mini-drive thru” for people to just grab their coffee and other drinks go. But that’s not what made Starbucks popular to go too.
Yes, they close coffee shop randomly.
Starbucks was never “fun”. What have you been smoking?
Only bums and degenerates hang out at Starbucks
@@Hola-ro6yv sorry to burst your bubble, but I enjoyed going to Starbucks before because I can’t really focus on doing my nursing work at home. I was able to focus: get my readings done, reports and review for exams. My classmates would come to and we would do a group study there. Sorry your experience with Starbucks wasn’t that “good” but for me, I liked it, and there is nothing wrong with that.
Gave up starbucks when they expire my stars when I don't go often ... Thanks for that move! I have saved so much.
Me too! Plus when they increased the price of my favourite drink to over $7. But the expiration of stars was when I decided, they're not loyal to me, why be loyal to them?
No one wants to spend $10 on coffee and then get bugged to ask for a tip just because they pour coffee and hand you a cup….not worth it. I can make my own, and better, thanks
Yiu can always get a cheaper coffee there. Tip is optional. I don't tip if I don't feel like it.
@@malovinaI’d rather invest in a Keurig and make a free cup of coffee every week day and then splurge at Starbucks every now and then.
@@malovinaStill annoying that they ask.
Fr just pay your employees better
it’s not just pour and hand you the drink, they are also forced to have conversations with you… so tipping these guys is essential, it’s the expensive coffee that takes away the tips that these guys deserve. You’re supporting the company over the hardworking baristas.
“Not able to communicate the value that we provide”. CEO verbiage for we charge too much for an inferior product compared to what local coffee shops offer.
If there's value, they have kept it well hidden.
My reaction was, “then why are you still the CEO!?” 🤷🏾♂️
Im HOWLIN! 😂😂😂😂😂
Bingo. "We charge too much for an inferior product and everybody is figuring it out."
Corporate double-speak is scary!!
Unlimited growth is not sustainable. Shareholders thirst for profits are killing businesses
maybe starbucks can segue into AI, ask daddy elon for some directions. imagine the share price soaring /s
@@devilselbowcoke no but Ford? Absolutely!
@@cesarher315 I’ve sold 200 shares of SBUX a few weeks ago which I bought in 2019. I’ve made money and looking to sell the rest if I see better value on other companies
@@devilselbow And so is Starbucks still producing coffee beverages. The point he is trying to make is that their quality has deteriorated
@@doodoostoo90 It was the change in philosophy that neoliberalism brought into the investor space that changed the game. Going public used to be the most productive way for a company to grow and expand. it still is in some ways but that lead is shrinking with the financialization of the stock market.
As a 9+ year barista, I can tell you right now that Starbucks is long past it's Golden Era. I drank the Kool-Aid for the first couple years I worked there. Then, Howard left. Then the Philly incident happened (where the racist manager called the cops on two black men waiting for their friend before they were going to order and hang out at the store), so, Howard came back to try to fix that mess. Then he left again, and ever after, we've had CEOs that have been dismantling the "Third Place" feeling Howard worked so hard to curate. Then, "partners" decided they'd had enough and starting unionizing (good for them! We definitely get treated differently than corporate would have the general public believe...) Now, we are literally just fast food with upper management micro-managing and breathing down store managers' (and below) necks to decrease our drive-through times and upsell to increase the "ticket totals," but still "connecting with customers" all while they reduce the amount of hours our managers are allowed to staff in each store, effectively making every store insanely understaffed at Peak Times but overstaffed in the quiet dayparts. If managers and shifts were allowed to make staffing calls like they were once trusted to do, Starbucks would see better profits, more connections, and quicker turnaround times, but all they focus on are the algorithms that get applied blindly across the board. It might make sense for your in-state/in-Seattle stores, Corporate, but it doesn't work for stores who know their areas, local goings-on, and business patterns better than your algorithms.
TD;DR: Starbucks trusts their algorithms more than their employees, and only care about drive-through times and per-ticket income.
I'd like to add that there is absolutely a culture of "If someone mentions Unions to you, don't trust it. Do your research - here's the website Starbucks put together for you to understand the pros and cons of unionizing." Total union busting, and don't you dare talk about it where management can hear you! It's actually kind of scary...definitely sad.
I've worked there a little over two years and it has changed drastically in that time. As you said, it is no LONGER a third place and essentially a fast food chain. Everyday you're incredibly understaffed, multiple things are broken or not working and you're expected to be "happy" and pump out 10+ drink orders. I've had enough of this company and the way it treats its workers, something has to change.
The boycott worked because it showed ppl that you don’t have to buy expensive coffee from Starbucks and made Starbucks uncool
Exactly!!
And this boycott will last forever. We owe that (imo) to the Palestinians living in Gaza and West Bank.
I'm glad many people around the world joined the boycott. People can explore other brands coffee and they can find something way better than Starbucks
@@stefan2796 if you're in the US, you owe it to yourself to free the nation from companies and Iobbies with foreign interests first
@marwanak10 that's on my list. It's coming too.
I think people are waking up to realize big “ corporations” have really destroyed American small business, don’t really care about customers or employees, peddle their “values” as part of the sales and company culture, and have gotten so far out of touch with pricing and reality everyone is sick of it.
the TIMING of this video dropped during the EFFECTIVE boycott. Palestine Forever.
@@iiiiiiiiiiiiililiiiiio and would you not agree some of the points mentioned are still not valid?
@@iiiiiiiiiiiiililiiiiio God bless Israel.
@@joshuafess4295 If people had woken up to that, every major corporation would be struggling along the same lines as Starbucks
@@joshuafess4295 to be fair though, Americans were loosing third places and we were not a culture of coffee shops. That’s where Starbucks was able to grow.
That thing Europeans have where they bugs coffee or a tea and sit down outside and people watch for hours… nope Americans can’t do that or we die of a coronary due to stress from all the thirty activities we have to do at once.
And we are losing even the ability of wanting to spend time with other humans. Case in point Americans now want to have their hair cut while people are silent.
So no, Starbucks didn’t cause mom and pops to disappear. That was Starbucks. We didn’t produce mom and pops cafe shops because we didn’t think Americans liked that slow down culture.
When you see the new CEO is getting a $113 million package, you get an idea just how overpriced their products are.
don't forget he's going to 'supecommute' from California on the company jet, 3 days a week LOL
The reason Starbucks is struggling is because they do what BlackRock/Vanguard want, due to ESG scores. They want funding, even if it means doing what customers don’t want
They are also supporting 🇮🇱 Israel war crimes!
America has ridiculous income inquality when one CEO can work for one year then he can retire and feeds his family of 4 people for next 100 years.
normal people have a problem with these numbers. But it is almost nothing in the context of these companies. Their turnover was 36 billion so the CEO pay is 0.02% of the turnover.
The worst thing they implemented was the ordering of drinks on an app. I just waited 17 minutes in the lobby of a Starbucks because someone ordered 13 drinks online and one barista was handling the making of them. She kept calling for, “Anika” who wasn’t even at the Starbucks yet. All of the in-store customers were standing around waiting for their drinks because no one else was making drinks for in-store customers. How ridiculous.
News networks acting like people not wanting to pay $8 for an extremely mid cup of coffee during a cost of living crisis is some big mystery SMH. - exactly
"On the rain-wept sidewalk, remembering the time when coffee with a friend was still a dime..." (SOLD AMERICAN, by Kinky Friedman.)
If price was the issue, they would simply lower prices. If they’re not doing that, it means something more complicated is going on.
@@halkon4412 lmfao. It's definitely a price issue. I make a little over 200K annually and would not pay ~$10 for a cup of average coffee.
Go figure, lol
@@beyondthedetails Then you were never a Starbuck’s customer in the first place. Why would someone who never buys Starbuck’s continuing to not buy Starbuck’s have anything to do with the declining profits of Starbuck’s? People have always complained about the price, but it’s never impacted sales for a variety of reasons. Not the least of which being they have options at several different price ranges, all the way down to $2.
The thing that felt like the biggest backhand was while they were raising prices a couple of years ago, they were also quietly gutting their rewards programs to the point that they basically made it impossible for you to earn free items. They halved the value of their rewards points and set it to where they expire faster than you can earn them, so it took the incentive away to be a regular customer.
So true! I’m happy I’m not the only one who noticed this
💯
And adding more ice than ever
Points shouldn't be allowed to expire unless they plan on doing away with the loyalty program all together. Some places already have rules about expiring gift cards. Expiring gift cards used to be way more common years ago.
Points generally "expire" a year after they are issued because it's a form of promotional credit and not based on "real" money. It's a redeem it or lose it system. HOWEVER, I think Starbucks became an especially greedy outlier and their points expire maybe 90 days after being issued? So they only reward the hyper-loyal customers like daily and semi-daily drinkers. .@@meghan9436
I don't care about my connection with the barista I care about my wallet
As a barista, I absolutely agree with this😂
As a wallet I absolutely appreciate this
LITERALLY WHAT I WAS GOING TO COMMENT LIKE BISH WHAT
Apple would be disappointed from your comment, because that’s what they keep asking us to do, make a connection with our customers 😅
You’re a FAILURE if you KNOW what a barista IS!!
The problem for me is how inconsistently the drinks are made across locations & individual employees within a store. If I'm paying $7 for a drink, I want it made with care and attention to detail. I'm so tired of asking for drinks to be remade; it's uncomfortable for me and really dampers the experience. Some baristas get really annoyed too. I don't want fast, I want it made right.
Honestly, we would go to Starbucks 2-3x a week for years. The boycott opened my eyes and haven’t been back since November. Bought a coffee machine and enjoying cheap drinks at home since. Thank you Shultz & crew 😎
same!!
Same
Same!
Great. 👍🏻
Someone please enlighten me. What boycott? I just thought it was getting too expensive for people.
By cutting back my starbucks expenses gives more money for my groceries.
Gorcery prices are going up now
Exactly true..
I make my own hand drip coffee with best coffee beans I love
@@SecretAsian84most of those price increases are happening in billionaire corporate grocery chains (Walmart, Albertsons, Kroger, Target etc.)
😂😂
True that
i wanna yell at the CEO and say, “Please don’t focus on making the process quicker, that’ll just lead to sloppiness and employee exhaustion. We just hate the prices!”
True
their new ice not that great
I know right. Apparently they are trying to make it seem like it is the employees fault that they are not doing well and telling them to work faster, when in reality it’s the people in corporate jacking up the prices who are the real problem.
Their whole business model needs a makeover..Get back to what they were in the 99s...simple...
@telluwide5553 too many weird drinks, it doesn't even look like coffee shop anymore lol
They're not mentioning the boycott because of Gaza?
I made a coffee at home and my sibling said it tastes like Starbucks I told her ya, cuz it's mostly sugar and cream 😂😂
Starbucks supports Gaza terrorists?
Or the Union Busting
Haven’t been there since October 7 2023. I lost weight and have been sleeping so much better and my wallet is richer.
Yeah I bet cuz the sugar drinks were spiking your Insulin levels turning you into a load!
Great job leaving the place , best wishes.
👏🏽👏🏽👏🏽
free palestine ✊
Same!
🎉🎉
I used to buy Starbucks coffee everyday, I checked my annual expenses and I noticed that I'm spending more than 3k€ every year (6 to 9€ everyday) on just sugary unhealthy coffee.
Since then I bought a Nespresso machine, I have fresh healthy (almost) free coffee everyday and made me save insane amount of money.
we love our Nespresso machine😍
News flash: pod coffee is still extravagant. You could save a ton more by buying a bag of coffee and brewing it yourself. My homebrew French-pressed whole-bean coffee costs merely $0.15 a cup, Canadian!
@@SanchoPanza-wg5xfare all nespresso machines for pod coffee?
@@SanchoPanza-wg5xfgood old MrCoffee works wonders for good coffee and ur pocket 😅
@@JP-ht5vgh Yes, to my knowledge.
The way this video downplays the Boycott really undermines the credibility of this journalism. You have literal signs and protests telling people NOT to go to Starbucks and you really want us to believe that the major problem is price and wait time??
This is the comment I was looking for! We are standing in solidarity with Palestine and many people have started supporting local small businesses or making it at home! It feels like they are tryna hide it.
They think that by calling Palestine Genocide a conflict, they can ignore the hurt and people’s way of getting back at them by boycotting.
Kosher seems to be selling quite well. ?
🎯
Literally what I was thinking.
When I go to a "coffee shop" I expect the coffee to taste good. Starbucks started to fail once they hired non coffee drinkers. They let the coffee brewers burn the coffee for hours and still serve it. They never calibrate the espresso machines.AND they purposefully understaff for profits so you wait longer for the burnt horrible tasting coffee.
I havent had Starbucks in over a year because of the boycott and that led me to explore my city and find mom and pop coffee shops and boy...best decision ever! I saw how much Starbucks was getting away with in terms of quality and for. higher price!
YESSSSS, they WERE getting away with a lot, that's a GREAT way to put it. The jig Is up. Hope they enjoyed it while it lasted. Now customers realize how much Starbucks was getting over on them. You are absolutely right.
Wish you would also invest into middle east education vs following the sheep on the boycott. Or at least visit freedom loving Gaza. There is a lot of opportunity to practice your voice there.
So much freedoms in US and so little invested in learning history or even applying yourself.
There is no cup of coffee worth 7 dollars and up. Mostly foam in a paper cup. We have stopped being fools!
I never started.
Lukewarm too.
I can buy an entire bottle of Folgers or Maxwell for $7 at the grocery store and make like 30+ cups of coffee LOL
@@LaSombraa Starbucks may well start with coffee beans but by the time it lands on the counter it's something else entirely.
Folgers and Maxwell is disgusting from the start i it's nasty bitter brown liquid thats why it's cheap
@@LaSombraa Yeah but that coffee sucks...sooo
Used to love Starbucks, haven’t been there in months. Been going to local shops, way better coffee and they know me personally. As soon as I walk In they’re making my drink
SB was like that in the 2010s. All the barristas knew me and as soon as I entered, they started making my drink. Fast forward today and its BK. Kids all over the place, long lines, watery drinks, high prices and barristas didnt know regulars.
SB is just not the same.
Same with me. I am a coffee “nut” and care a lot about quality. I go elsewhere. I maintain this should have been expected when choosing a SODA (Pepsi) jerk in charge. He has no passion for coffee.
Local shops also give a more welcoming and cozy vibe where you can sit and hang out in.
But I don’t like the same drink every time ?
1. Independent coffee shops are thriving because the coffee is much better.
2. Overpriced
3. Single use plastic
4. Coffee quality is terrible
5. People don’t agree with their political views
6. The list goes on
7. Good bye Starbucks I will never buy or support them.
Me too 👍🏻
In my case, I bought a cappuccino machine that makes AMAZING coffee and never looked back. If I want an occasional coffee from a shop, I go to a small local coffee shop
Yeah I’m planning on asking for an Amazon gift cards for my birthday so I can get one of those cappuccino machines. Hopefully it’s worth it. 🤞🤞🤞
Me too. Great investment. Have not been back to Starbucks since buying it. Worth the price.
Same here I love my Nespresso! I also go to local coffee shops or Dunkin
Also their coffee isn't even close to what you can make at home (and make it the way You like it)
You only need to make like 30-40 cups of coffee with those machines for it to pay off what it would cost to go to starbucks. It will save you time and money in like a month or two.
The issue with Starbucks is corporate has completely killed the customer experience while also price gouging people. Its not a good look when people have to wait an exorbitant amount of time to get their coffee in the morning due to staffing issues while also charging more for that experience. People are just going to go elsewhere
Yes they are going home!
@@Stevescafidi-km3tdexactly and when I do go out they're local shops or regional/smaller coffee chains like Scooter's. It turns out too the flavor is better elsewhere.
They have mobile orders, drive through and in store. The ppl working there are too busy,
@@skyhigh9474 Corporate is perfectly willing to staff drive thru stores with 3 people for a majority of the day. I'm sure that goes well when people are due for breaks
Make your coffee at home….way more convenient and cost effective.
I think it’s two things; boycott and the fact that people are no longer willing to pay high price for coffee that doesn’t taste good.
True last Week I ordered a cup of coffee from Starbucks and it tasted old. I was so disappointed. I didn’t have time to return to Starbucks since I was on my way to work.
Who boycotted ?
People are boycotting because it’s supporting gen*cide
I don't buy starbucks in solidarity with islamists lmao, I don't buy starbucks because it's overpriced. Don't take credit for something you didn't do.
Boycott is stupid. It's affecting people's livelihood who have nothing to do wirh rhe conflict. Go protest in the country you are supporting. Prices go up everywhere because of wars, cost of gas is up, etc. You can't expect that companies will be non profits to keep cost what it was 2 years ago when their own cost on ingredients, gas, transportation, shipping etc has gone up by 30-40%. It's a business and not a charity. They have employees who they are also obligated to pay money to.
And their solution is to hire a new CEO who flies on a private jet to work 3 days a week 😂
I stopped buying Starbucks a few years ago when I realized my drink was made from flavored syrups. Even hot chocolate was made from chocolate flavored syrup. Then I started making hot chocolate at home using real organic cocoa powder. I no longer think of Starbucks as classy; I think of it as "unhealthy".
I agree, I look at starbucks as another fast food restaurant. It isn't a relaxed coffee shop. It is a fast food chain.
The mocha “syrup” is made fresh everyday from mocha powder, and it expires every 24 hours. Then it is made fresh again. Just about everything else is just premade syrup, tho. And god only knows what all is in the mocha powder.
Started boycotting in October 2023 and now I much prefer supporting local coffee shops instead and the drinks and vibes are just better
I think the boycott has some effect. I've been boycotting Starbucks and McDonald's, it's hard because they're everywhere. I went to Dutch Brothers and go out of my way to go to other non Starbucks shops. Besides, do I really need the coffee?
Same, I think these experts really don’t understand just how many people are willing to give up mid coffee if it means supporting 🍉. They are grossly underrating the boycott.
Starbucks will never get my money again.
Boycott Starbucks 🍉🍉🍉
Me too 🍉
People are boycotting Starbucks, unless you address those concerns, you’re not getting a big share of your market back.
Starbucks' net revenue for 2023 was $36 billion, which was a 12% increase from the previous year. This was a record high for the company. They are not struggling in ANY sense of the word. Their workers are.
1. Over priced
2. Over priced
3. Over priced
4. Always misspelling names on the cups
misspelling on cups, is to make you forget how much you just paid for Sugar Water
@@haroldk724 💯😂
I suppose misspelling is a well planned trick. I used to go there just to collect all the wrong ways how they spell the name :) (I got around 20 in several different countries). Besides that… their coffee is just a burnt liquid sh*t.
@@XimengZi 100% agreed , on all this statment....and talking about collecting the cups ha friend that did that
When I worked there I would miss spelled names on purpose because people are so rude about it. I was tired of people yelling over a damn name. So I retaliated by doing it on purpose.
Starbucks: "Our drinks are overpriced and American wages have not kept up with inflation and struggle to pay for basic needs such as housing, groceries, and healthcare.... why are our stores struggling?!"
This seems exactly correct
I will never ever ever ever understand this obsession of coffee in the first place.
@@fynkozari9271 I would add that Starbucks are also not pleasant places to be inside
Exactly. As long as wages for average Americans are stagnant, luxury purchases will increasingly struggle. All these companies that have bled their workers dry are all wondering why people aren’t spending as much. Hmmm
Well $9 for a drink is exactly because you are also now obligated to pay for tip even when service is ok at best
I stopped going. I haven’t been there in almost 2 years. I’m tired of being asked to tip 25% to someone working the drive through.
That’s actually huge for people like who are getting alward quick. So even them asking for a tip makes me just not want to go.
Order with the app
I understand if it was a credit card tip the corporation was taking almost all of it.
the TIMING of this video dropped during the EFFECTIVE boycott. Palestine Forever.
@@mandypdxI avoid store apps because I don’t want them tracking and selling my data. That’s why the push for the app, it’s for your data which they can leverage financially.
We are boycotting Starbucks, that’s why. #boycottStarbucks
💯
Yes we do 🎉
Oh please. It had nothing to do with not putting effing Merry Christmas on their coffee cups.
@@jayp3477its not about Christmas, its about Israel-Palestine feud.
I support boycotting but BDS does not have Starbucks on their list. They are still a bad company in terms of how they treat workers but make sure you take the boycott targets from the real BDS list and don't target companies when no Palestinian leadership is telling you to. BDS has posted multiple wins, your personal boycott can't.
They forgot to mention all the boycott that's going on in the Middle East of Starbucks thousands of stores have to close down
They did not forget, they chose to ignore it, even though CEO pointed it as the reason.
@aamirecan I've seen the same type of comments on Reddit threads as well for Starbucks and McDonalds. Lots of anecdotes saying it's too expensive and the quality isn't worth it. Both those issues have been true for at least 5 years probably even longer yet the dip is happening THIS year after the boycotts. The boycotts ARE working but finance news would prefer to explain it as cost related because companies are able to control that without making a political statement. And anyone with eyes can see the difference. There's a Starbucks in a mall near me and another coffee shop right next door. There's maybe two people sitting in a Starbucks and the coffee shop next door has a line of people willing to wait.
They’re trying to hide this
Why are they boycotting?
@@antwanjones6048 because Starbucks is a big supporter of Israel Army and Israeli settlers occupation Palestinian land
Makes sense…A small cookie and small coffee costed me $9.87 the other day. Thats more than a veggie bowl at chipotle for $9.75
@squibbelsmcjohnsonthe right to complain on social media that week
@squibbelsmcjohnsontoo late at that point lol. Social etiquette I guess
Wow
@squibbelsmcjohnson they already ordered it, you think people can just cancel something already made?
"A small....................other day." That's crazy. :( Too expensive.
The local coffee shops make better coffee, better service, of more choices
Out Starbucks was recently “remodeled.” Comfortable seating and a community Art Wall were removed replaced by an expanded “to go” area. They no longer want you to sit and enjoy a conversation with a friend or work on a laptop. Get your coffee and go.
Exactly!
Ditto!!! I resent their new attitude of pay and get out.
@@armondlevinia9221 Go to 7-11 or Dunkin or Dutch Bros
My local one was remodeled as well and now it just feels like an airport counter. I will not go back at all. We used to have a group meet there weekly, we found another place. If the stores are remodeled to where they don't want customers in them, I will oblige them and not go.
That’s truly sad. It takes away the experience and experience to me at least is the biggest part of where I will spend my hard earned money. I like that some Dunkin stores still have tables to sit at which to me encourages community and conversation but the truly best places are the mom and pop shops; the ones under the radar end up having the best ambiance and great coffee 😊
Don’t forget the boycott. They wanna gloss over that like it’s not a pressing issue 🤣
Their excuses are the price and waiting long hours
The fact is the boycott 5:21
Exactly
Also they glossed over how eliat an Israeli weapons company is trying to help them. Literally will never buy Starbucks 🤮
Boycott schmoycott… Their coffee is just straight trash homie
the video tried to donwplay the effects of the boycott when the very charts they showed clearly demonstrate how Starbucks’ sales tanked right after the boycott began. They also ignored the Middle Eastern market from their video although that is a market where Starbucks had significant losses due to the boycott. The boycott is what started this chain reaction.
As a current starbucks employee that new ceo is really running this company into the ground. He’s changed starbucks’s identity from being a third place for people to gather to a fast food dessert beverage place. Also it’s completely absurd when someone adds a syrup and cold foam and suddenly they are paying for a $10 drink.
Agreed. $1.25 for an extra shot and then another $1.25 for some cold foam. $9.80 for a Iced Latte with those extras. 3 days of getting my drink can get me a 2 pound bag of beans, milk, creamer, and even a can of cold foam haha
This is exactly the problem. You’ve identified the problem perfectly: the company focus away from coffee to these non-coffee sugary syrup based “drinks” is the first problem. Secondly, the price increases are outrageous. Third, the rewards program has been watered down so much that it’s not even worth it for loyal customers anymore; they basically ruined what was a great program and made it garbage. The physical locations are inhospitable places where you only have the option of sitting on hard wooden chairs in industrial spaces that echo the chatter of people and employees so loudly that you cannot have a convo over coffee with another person.
The CEO is awful and needs to be axed.
Or just adding a damn shot of espresso lol. The hot venti drinks should be a standard 3 shots not 2.
As a current employee myself it is not only that, but also that they run promotions during the afternoon while simultaneously cutting labor. And they wonder why wait times can be so long…
And as a Starbucks barista myself, they will snap on YOU, the EMPLOYEE, about that high price and low quality. They wonder why the staff is so rude. It's because we're taking on a lot while the higher-ups get to hide behind us and profit.
People beat up on Starbucks. Objectively, their employees are taking really well care of. Starbucks literally pays for your bachelor's degree.
If you take advantage of their stock purchasing plan, it can really benefit you. I'm going there right now.
Starbucks is struggling because we now live in a world where we have to really consider where our money is going: saving enough money to put a roof over our head next month, or getting a caffeine hit/sugar high that lasts only 4 hours
Plus it's a sh!tty company
Exactly. I was going everyday until my groceries were something to worry about covering - I remember a couple times i ran ojt of money and had to put groceries back!
@@nwatson2773Exactly why I say even if it can bounce back, it shouldn’t. At least, not with the lack of morality going on there.
Yes that too. And also, if you get a basic drip coffee, it's cheaper than the rest of the "the works" coffees
So the Biden Harris record inflation is the cause.
The one thing consumers REALLY WANT: Lower prices. The one thing Starbucks DOES NOT WANT: Lower prices 🤷♂
I think the executives and top managers are delusional for wanting to keep such high prices. Most people are waking up and getting tired of pampering these people and getting tired of supporting their ridiculous lavish lifestyle and high wages
You know they've lost the plot when they think people would spend $9 on a coffee if it was quick. $1 coffee at a gas station is quick. People are willing to wait in line for hours for food and experiences they think are worth it. Starbucks isn't worth it, period
It's the price that's the problem. That is the reason I nope out of a mobile order once I get to the checkout and the price is revealed.
No chance. They need to pay CEO $100 mil.
Burnt expensive coffee that has a wait time and a tip service before you even have gotten your drink means you won’t be taking a cent from me
Why is it failing...the first barista's lack of customer service skills tells you all you need to know.
After years of starbucks messing up my cappucino, I bought my own espresso machine - never looked back. It paid for itself within a year
what machine do u use
Same🎉
@@yygg9786 I got a Breville barista express. It's supposed to be a good beginner model. My coffee comes out better than any Starbucks coffee I had. They offer a great warranty too.
same. I order my syrups from Torani and make my own hot lattes and cappuccinos at home anytime I want to. Best money ever spent as far as I'm concerned!
Australians were ahead of the curve on this one - we ignored them in favour of better local options 15+ years ago
Absolutely agree. The outlet was barren, the coffee barely average, and the staff cold and disinterested. 🇦🇺
Brunswick Street baby!
“Boycott doesn’t make enormous impact on Starbucks revenues” meanwhile the entire news is about Starbucks struggle and decline lol.
😂😂😂 facts
@@MarcellousThomas-nt9yo Starbucks is worldwide. Do you think people in Malesia would go drink that stuff anymore, while it's supporting GNCD? Many people stopped drinking that coffee in Turkiye. That brand does not exist only in US
@@pembebulut2781Simply put.They lost the original famous shine and that cool glow effect! The environment ultimately became cheapened (remove real furniture) along with the quality of the products (no real ingredients, mostly sugar and fake milk foam etc etc), comparable to burger king and krispy kreme lol..like everyone’s saying in the comments. They got 𝓰𝓻𝓮𝓮𝓭𝔂 at the end of the day!
The boycott and the decline of the company don’t even align but sure it’s the boycott that impacted the sales lmao
@@ryanpriye1402 I myself stopped buying. I got a $39 coffee machine. I make my white mocha with real high quality white chocolate & farm milk in the morning. My coffee tastes better than anything out there:)
Don't force us to pay tips when we take out a cup of coffee!! I was not "SERVED", I took out my own coffee. Why do you demand tips?
It’s funny that the reporter said that the boycott only cause a small dent! It’s the biggest factor of why Starbucks is losing.
Free Palestine 🇵🇸
Absolutely, because Starbucks literally lost the entire Middle East North African (MENA) market. Starbucks locations across the region from Morocco 🇲🇦 to Kuwait 🇰🇼 have Closed down, because of Ex-CEO Howard Schulz’s own Personal feelings on Israel 🇮🇱 Palestine 🇵🇸 got in the way and hurt the business.
Yep. This is why businesses would be wise to stay out of politics.
@@lasurfette7830I thought they’ve not made any position statement? IE, stayed out of it?
@@raquelfantoni2812they sued their union for posting a statement in solidarity with Palestinians
@@sereneabukhdair8266 So they tried to stay out of politics ? Funny how trying not to align themself with litteral terrorists is now somehow bad.
People got tired of spending money on an overrated and OVERPRICED coffee? Shocking
👍 true...
Crappy products, crappy prices, crappy hours, crappy service. I don’t know why they should survive.
It's almost like these asshats forgot what capitalism is...
Bring back mom and pop tradicional coffee shops. We need more of a European style
I work for Starbucks. They want us to get stuff out the door in under 40 seconds. We have no time to communicate with customers, which is important. We pass out large free cups of water all day to everyone including non paying people while charging customers .70 for alternative milk and extra shots of syrup. Its a shame because it could be a great company but its a corporation looking to gain every dime they can and not looking out for customer interest
Its a real shame people don't listed to the people who actually work there. You are so right, its changed a lot in the past 15 years or so.
I just quit Starbucks on July 21, 2024, after working there since October 7, 2021. It was the best decision I ever made. I found a job with better pay, more hours, and the same benefits. I no longer get cut during mid-shifts because we're over hours, and I don’t have to ask or fight for more hours. I'm not breaking my back to meet a window time, forcing myself to talk to people, or pushing products to make our store come out #1 in our district, which was so frustrating. Plus, we’re not short-staffed anymore.
I'm not going to a coffee shop for a "personal relationship" with the server. I want fast service at a reasonable price without a side dose of leftist politics.
I bet those water cups are more expensive than syrup...
The CEOs are probably kids of other CEOs and are completely out of touch with what an average consumer wants. Prices are high but the value proposition just does not warrant that price
Starbucks personifies corporate greed. I always go to local coffee shops.
I love local coffee shops but to be fair, you get a lot less coffee and a higher price. But I still prefer them. Just trying to be fair
@@joedav02I ❤ my kitchen. For 25 cents I make a fantastic cup of coffee!
@@joedav02 Not sure what local coffee shops in your area are more expensive than Starbucks, but I have yet to find one, and I frequent quite a few of those shops.
Companies only listen when their bottom line is impacted. Boycott works.
Absolutely disgusting and overflowing trash bin and the counter for milk and sugar is why I never step foot inside Starbucks anymore. The thought of it is just repulsive.
Boycotts work. We have been boycotting Starbucks in our millions.
I feel like they say that so people feel discouraged and stop 🤔 or also to try stop further boycotts in the future
the Starbucks boycott because of Israel is really delusional. In Israel there is not even a single Starbucks store or any other financial connection other than Jews being in high positions and/or holding shares in the company. Even in the official BDS movement that is boycotting Israel there is no call for Starbucks. this is pure social media madness that not a single person taking part in this boycott can really explain.
They are struggling for the most obvious of reasons.....a $4 coffee went to $9. End of the story, kudos to them for discovering exactly how much is too much for fancy coffee for the average coffee buyer.
So who is supposed to pay for expenses of inflation? The company? Most grocery stores and restaurants are up in price for the same reason. You can't lice 2 or 3 years behind. Companies are not charities. They have bills to pay.
@malovina corporations have been making record profits for decades in the US thanks to favorable tax structures among many other things. If you can't make a "good" and "resonable" profit off a $5 cup of coffee that probably cost you .50 cents to make.....that is not any of our fault....check ur greed at the top end of those corporate top ends.
It's almost like people no longer want to be told burnt coffee is good coffee. Weird.
But it can’t be burnt if they use vertica machines Vs dunkin pots just sitting there lol
@@SuperBabyMario0C Lol it's the beans that are burnt, long before they ever touch water.
oh I didn’t know that. I do know they sell mid grill cheese for like $9 that’s ridiculous
@@SuperBabyMario0C Yeah anything on the menu that's not coffee is pretty mid and overpriced. But Sbux isn't alone there either too many places are like that now.
Exactly! Their coffee is so bitter it’s ridiculous
Too expensive for a cup of coffee. Not worth the price.
I noticed the remodeling of some Starbucks are setup to get you out of the store and no where to sit. It's a coffee shop where at those high prices, I should be able to sit and enjoy. Not everyone is in a hurry and were willing to pay a little more for the atmosphere, get a little work done or converse with a friend. It's labeled as fast food, but never appeared to be until recently and now the prices have become a issue.
They completely dismantled our cozy Starbucks and made it one big community table and one big wall bench. I haven't gone in there for a long time because it sucks on top of being expensive.
Definitely took a hit when you can no longer sit and visit with friends or conduct business.
Boycotting for life 🇵🇸 and supporting local shops who provide better coffee.
you’re poor 😂
@@BrianKim-ih4qhsupporting local independent coffee shops means you're poor 🤔 got it 👍 😀
Thank you. I'm also boycotting for life. #FreePalestine
you got it 👏
@@BrianKim-ih4qhgreat, thanks for clarifying! 😀😀😀😀
Starbucks is suffering because they refuse to acknowledge the most obvious problems. The boycott is not a small minority, once the boycott took off people realized that it’s easy to cut out sugary over priced drinks. Local coffee shops have been thriving while Starbucks is suffering. Starbucks has a PR and pricing problem.
They also have filthy drug infested bathrooms that no customer should have to endure.
Yep! I used to go to Starbucks every once in a while and due to the boycott I haven’t been there in a while. If they address this it’ll definitely help them.
this!
Yup. Happily boycotting them.😊❤
Exactly, I used to go regularly at least twice a week. I had 1000+ stars and stopped going last October. Haven't looked back.
People now are more interested in specialty coffee, high quality for reasonable prices
Customer loyalty should be rewarded more. Stars on the app shouldn’t expire.
They literally just cut back how much your rewards are worth. They have gone in the opposite direction to customer loyalty. It’s all about those profits. Sad.
Joe & the juice have points that expire as well. Costa increased the number of coffees to buy before having a free one. They’re all getting worse 🤦♀️
That’s exactly when I stop going to them was when they started expiring your points.
And I definitely hated how you can only use your birthday reward on your actual birthday date. I remember back when we had about a week or so to redeem
9:15 on the boycott. The Israeli-Hamas war does not affect me in any way. However, I have a little cousin whom I love who feels really strongly about it. She created a group chat with all us cousins (nearly 20 of us) asking us to please boycott Starbucks. Saying even if we don’t feel as strongly about it as her, to at least do it for her. Now NONE OF US DRINK STARBUCKS. And those of us who sneak a drink here or there, would never dare to post the drink on social media. So, yes. I feel the decline has a lot more to do with that than they’d like to admit.
These kids will change the world! I’m so proud of their sacrifices- “never again” means never again for any group not just one group!
So true
@@mumuzezetheir brave sacrifice of not buying mediocre overpriced coffee.... what heroes!😂😂😂
@@rebeccalaff853We live in a society in which our religion is consumption. The tradition of sacrifice in religions does not have to be a grand life altering one. It can be as mundane as skipping a meal or doing a minor service for your neighbor. Cutting out a coffee treat you enjoy definitely fits the traditional religious definition of sacrifice.
@@rebeccalaff853we get it you’re a loser 🤣
It has run its course. The original Starbucks had quality, aroma and character. It no longer has. The world has moved on. It's issues are systemic and of and part of the workflows.
Even Dunkin Donuts is not good anymore!😟
Shop is dirty to stay. No staff comes to clean up.
1) Local chains make a better product. Go back to basics instead of fancy sugar drinks
2) Charging $7+ for basic coffee, let alone other drinks
3) Awful store experiences - everyone has a freaking laptop open so nowhere to sit and enjoy your drink.
4) Their app is trash
Starbucks is becoming fast drink chain not coffee shop anymore. It losts the feel of coffee shop.
It's American. Need I say more?
I’ll tell you what’s wrong with SB. The other day I paid $4.50 for a piece of lemon loaf. Let that sink in.
loaffing cost alot
I stopped going to starbucks when they made their points expire after a year. The 400 points perk in Canada is also a joke, worth only 20 Cad for merchandise and hasn't been adjusted ever while every merchandise went up significantly in price.
Starbucks flourished during the prosperous computer/internet business boom in conjunction with the real estate boom. The economy was strong and people had money. Starbucks was the place to showcase that and if you wanted to show people you were well off, you drank from a Starbucks cup and not QT Truck Express. The economy is tanked and all narcissistic brands are hurting. It's basic math.
THIS 👏. How else do you make a chart go up forever? You make a social status play.
So it’s Biden Harris fault Starbucks is tanking. Record inflation.
I hope they close in Australia. Our coffee culture doesn't need to be deminished thanks.
I used to love Starbucks, but they're simply too expensive. Once the inflation went up, people started being price conscious and saving money. Also, the rise of modern home coffee makers, that are now very easy to operate and can make better tasting coffee than Starbucks in seconds, right in the comfort of your own home.
I remember telling a barista that it’s crazy how it’s gone from $4.50 to $6.00 in just 4 years. She said, “Oh, that’s just inflation. Starbucks still prices everything fairly and matches inflation.” I told her, “Nah, it’s really not. My pay didn’t increase 33% in 4 years, did baristas? If not, then it’s just greed.”
I have to upgrade to a better coffee machine because my keriug tastes like 💩 maybe old fashioned coffee brew is still better
@@vodkavuitton get a Nespresso girl
Well maybe if they stopped charing $8 for a cup of coffee giving $7.25 to the CEO, $0.50 for rent, and $0.25 to the employee. On top of it get it cold and expect a tip when there is an upset cashier struggling with inflation. And if it's ice coffee pay to only get tap water ice. No thank you I'l buy the coffee bag and stop being lazy and make the coffee myself.
Coffee at home costs $0.50 everyday and tastes endlessly better than their bitter crap.
All facts!
It starting hurting my stomach as well. Too burnt.
For me costs a lot less than that
Remember 10 years ago when Starbucks ambiance were the best? Great lighting, excellent service, decent coffee... Then they started to focus on politics, the stores became dirtier, the drinks became smaller, the baristas became meaner and yell at you over the weirdest things... Just no
more like diluted sugary water to me. Agree, why pay their rip off price?
It's crowded, it's loud, it's expensive, and tip culture is out of control. So no, I'll make my own coffee thanks.
This is why they stopped letting customers add their own cream and sugar. It forces people to tip, so Starbucks can pay the employees less. They also save on cream/sugar/etc.
I'm not going there again
Asking for 20% tip for coffee is why I avoid it.
Yeah they charge $7.00 plus want a tip
never tip, let companies paid their workers a living wage
@mkmkoto yea, that'll never happen 😂
@@ktbmkyeah the problem is that the companies dont
Don't tip (unless she/he is cute)
They need to down-size (smaller stores, not less stores) and go premium, instead of competing with value/fast food focused chains.
simple: selling 1 cup of coffee at 12 bucks is nowhere near reasonable
They also over franchised plus coffe is too strong & so much sugar.
@@judiesuh6858there’s not much sugar.. where’d you get that from? You can choose to have a sugary drink but there’s sugar free vanilla syrup and other alternatives that are a lot more popular.
@@christianbryant5617 there are idiots everywhere.
Starbucks does not franchise. That’s incorrect what you’re saying.
Starbucks does not charge $12 for a cup of coffee. What are you talking about?! You’re posting false information.