Nice I love seeing that you're still improving the already great performance but too bad that you can't switch between normal and competetive on the same firmware. I find it very useful to swap to the standard mode when I'm not playing FPS games to save battery life.
Sorry that this isn't possible, as part of the reason for the competitive mode to be faster is due to being more barebones than the other modes. Glad you are appreciating the ability to swap between high speed and standard mode tho!
I will always support your company. I love my wireless XE and my wired versions of your other mice. Eagerly awaiting the new wireless releases. Keep up the good work and thank you for communicating with the community!!!
Coming from artisan zero, just bought the vaxee pa black and gotta say this pad is better to zero performance wise in any way!! Keep up the good work love you guys!
just got my XE wireless and im super pleased to see these new firmwares. I did notice a Comp V2 when I did mine so I went with that one. Is there any method of getting updates on this type of thing as they release?
The firmware download page now has a V3 firmware, which says competitive and standard are switchable. however the guide link goes to the highspeed/motion sync video with comments turned off. How do we switch between standard and competitive mode? It seems all the videos and user manual is out of date for V3 firmware.
Hi, you can follow the same guide but it toggles competitive mode rather than high speed mode (there is no high speed mode in V3). Sorry for the confusion
Why do you first say you can't go back to the standard firmware once you switch to the competitive version (00:40), but later say you can restore the original firmware if you find it better? (2:34)
Sorry for any confusion, the point is that there is no standard mode option when having the competitive version firmware; only on the original firmware there is a toggle between high speed or standard mode
I can't get my mouse to pair, even after restarting PC, but it works if I just turn on the mouse normally and I think competitive mode is on because my page down button doesn't work? Not sure but it just blinks when I plug dongle in and try to pair
How can I switch from A/B dongle it seems like it only connects to one dongle at a time. When trying to switch and then pair the mouse would just connect to the dongle that I connect. And then the other dongle does not work. 1:03
I just got my XE and the dongle firm ware update works fine however the mouse update does nothing when I click on it. I have tried to unplug and plug it back in, but nothing seems to make it work. Should I be worried? :)
Hi, Have you tried installing the new competitive mode firmware (there’s another video and link)? Please reach out to us by twitter as well so we can help troubleshoot
There are no official resellers for VAXEE, our products are only sold through our site. Warranty is only valid for purchases on our site for the original purchaser.
If you did all the steps and it has re-paired and working successfully, then it is on the competitive mode. =) The function key would not work as pagedown in competitive mode also
Sorry it is not for the moment. We have shipped to other regions such as middle east until recently but due to custom charges concerns we have temporarily stopped that. If we can come out with a satisfatory solution, we will consider to sell there again in the future.
Let's test it in the games, you are the best Vaxee #1.
Mad respect. Vaxee really cares about the gamer behind their mice and I love that. Can’t wait to get a wireless XE… Someday haha.
Nice I love seeing that you're still improving the already great performance but too bad that you can't switch between normal and competetive on the same firmware. I find it very useful to swap to the standard mode when I'm not playing FPS games to save battery life.
Sorry that this isn't possible, as part of the reason for the competitive mode to be faster is due to being more barebones than the other modes. Glad you are appreciating the ability to swap between high speed and standard mode tho!
@@VAXEE I see, that makes sense. Well I guess i'll try the competetive firmware then, 50 hours is still pretty good for a single charge.
I will always support your company. I love my wireless XE and my wired versions of your other mice. Eagerly awaiting the new wireless releases. Keep up the good work and thank you for communicating with the community!!!
Looks good! Hoping for a NP-01s wireless version in the future
Coming from artisan zero, just bought the vaxee pa black and gotta say this pad is better to zero performance wise in any way!! Keep up the good work love you guys!
Excited for them to come back in stock! Really enjoy my NP-01 but I do prefer wireless!
Love my xe wired vaxee. Keep it up!
just got my XE wireless and im super pleased to see these new firmwares. I did notice a Comp V2 when I did mine so I went with that one. Is there any method of getting updates on this type of thing as they release?
The better way is to follow our twitter as we post there when there is updates. Thanks for the nice words :)
The firmware download page now has a V3 firmware, which says competitive and standard are switchable. however the guide link goes to the highspeed/motion sync video with comments turned off. How do we switch between standard and competitive mode? It seems all the videos and user manual is out of date for V3 firmware.
Hi, you can follow the same guide but it toggles competitive mode rather than high speed mode (there is no high speed mode in V3). Sorry for the confusion
@@VAXEE Does the function key now work in competitive mode? It used to be disabled in that mode.
@@daviddave8761 yes it works as pagedown on V3 firmware
you really are perfecting wireless tech
Is this firmware on the mouse or on the computer? If I put the mouse on another computer, do I have to do the same procedure?
It stays on the mouse, you just have to install once. Also make sure to download the V2 of the firmware from the site
Do you have to update anything for the zygen np-01s?
No, this is just for the wireless
Awesome work!
After Installing, the page down bottom shows the battery but doesn't do a page down. Is suppose to do this?
Yes, sorry that we missed that on the video
@@VAXEEthat's a pretty bad setting?! Why would the company disable function key?
I just ordered this mouse because of the function key :(
@@meerjim please install the latest firmware version, competitive mode is toggleable, and pagedown works
Thank you vaxee, very cool
my favorite mouse company!!
Why do you first say you can't go back to the standard firmware once you switch to the competitive version (00:40), but later say you can restore the original firmware if you find it better? (2:34)
They are talking about the mode of the mouse. Not the firmware.
Sorry for any confusion, the point is that there is no standard mode option when having the competitive version firmware; only on the original firmware there is a toggle between high speed or standard mode
who is the download link i cant find it on the hole homepage a bit weird.
Does the competitive firmware use motion sync?
no
You only need to do this once on the mouse/dongle right? Because i play in cyber and i sometimes change between pcs
Yes, it stays saved
I can't get my mouse to pair, even after restarting PC, but it works if I just turn on the mouse normally and I think competitive mode is on because my page down button doesn't work? Not sure but it just blinks when I plug dongle in and try to pair
ignore this message, i restarted again and used the extender and it worked :) ty guys for the great mouse
How do we know what firmware we are using right now ?
Light charging display stayed on while we charged?
The function button won't do pagedown on competitive mode, the battery indicator will also only be 1 light
Umm are u guys going to plan to sell this to indonesia soon for the next batch?
No plan for Indonesia availability, sorry =(
Just waiting for it to get stocked again 😅
How can I switch from A/B dongle it seems like it only connects to one dongle at a time. When trying to switch and then pair the mouse would just connect to the dongle that I connect. And then the other dongle does not work. 1:03
I just got my XE and the dongle firm ware update works fine however the mouse update does nothing when I click on it. I have tried to unplug and plug it back in, but nothing seems to make it work. Should I be worried? :)
Hi,
Have you tried installing the new competitive mode firmware (there’s another video and link)? Please reach out to us by twitter as well so we can help troubleshoot
You need to try to put this in indonesian market. Alot of people here wants vaxee.
If I order a Vaxee mouse through third party resellers, will Vaxee still cover my warranty?
There are no official resellers for VAXEE, our products are only sold through our site. Warranty is only valid for purchases on our site for the original purchaser.
if `pass` appears, does it work to update the firmware? where should i click after that? close the program?
You can close the program, just follow all steps in the video - and please install the new V2 version which we have on our site
I did all the steps, how do I double check to see if its really in competitive version?
If you did all the steps and it has re-paired and working successfully, then it is on the competitive mode. =) The function key would not work as pagedown in competitive mode also
Can u actually provide worldwide shipping so we finally get to try your mice????
Sorry it is not for the moment. We have shipped to other regions such as middle east until recently but due to custom charges concerns we have temporarily stopped that. If we can come out with a satisfatory solution, we will consider to sell there again in the future.
Do you provide to latam? Costa Rica specifically
only for wireless?
Yes
what is that meaning of pairing mouse ? what happens
Sometimes the dongle wouldn't pair automatically after updating, so need to re-pair to make it work wirelessly
@@VAXEE oh i got it thanks vaxee