How To Run Diagnostic Scan For HP Computer - HP Self Test
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- Опубликовано: 22 мар 2020
- One of the great things about HP computers; They come with pre-installed Self Diagnostic Testing Software !! Ill show you how to run that scan to see if some of your Hardware is faulty and may be the cause of your issue. Remember, one of the best things to do when trying to troubleshoot an issue is to first, make sure all updates are processed as seen here: • How To Update Windows ... . Check out the FAQ's and Related Video Links below !!
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FAQ's:
Q: What's the key you hit at the start of the video?
A: The key being hit at 1:05 is F2
Q: The diagnostic scan says that my Hard Drive is not installed.
A: That means the hard drive is either bad or loose. I would first try 'reseating' the Hard Drive as seen here: • How To Fix HP Boot Loo... . Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see examples of HDD's and SSDs here in the computer components list: www.amazon.com/shop/pcmonkey
You would also then need to install an operating system onto the new one as shown here;
How To Install Windows 10: • How To Install Windows...
How To Install Windows 11: • How To Install Windows...
Q: My HDD or Storage test failed or warning. What do I do?
A: That means your Hard Drive is bad and needs to be replaced. Replace it as seen here; • Acer Travelmate - How ... . If you need help with your specific mode, tell me your model number and Ill try to help you out :) After installing a new drive, you need to install an operating system to it as seen here;
How To Install Windows 10 onto HP computer: • How To Install Windows...
How To Install Windows 11 onto HP computer: • How To Install Windows...
Q: Changing the settings in BIOS didnt help and my HDD passed the scan...
A: If changing settings in BIOS didnt help, and everything passes the scan, try to reinstall Windows as seen here;
How To Install Windows 10 onto HP computer: • How To Install Windows...
How To Install Windows 11 onto HP computer: • How To Install Windows... 
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Thank you so much. This video really help me :D
Great to hear !! Always here to help :):)
You are a superstar. You have no idea how you put smile on people's faces. I pray good luck for you in everything that you do. Many thanks.
Thanks !! Glad this video was helpful :):)
Thank you so much sir ! . This video fixed my problem :)
Great to hear !! Always here to help :):)
Thanks. I have tried to follow the process but once the progress gets to100 percent it says Memory Quick Check: passed and directs me back to menu
When I run the hard drive check, then quick test it tells me Smart check: software error
Mister... i pressed f6 button and everything turned back normal... TADAAA!! I tried yours too... and it worked... THANKS!
Great to hear !! Always here to help :):)
@DavidYT What brand and model computer do you have and whats the issue with it?
@@PC_Monkey sir can help me too? I tried many technics but it doesn't work. Please help me sir.😩
@@PC_Monkey I have a hp laptop and it won’t boot up
@@lavonnenoval2741 What brand and model computer do you have and whats the issue with it?
THANK YOU MAN😭😭😭🙏🏾🙏🏾🙏🏾
Your welcome !! Happy to help :)
You are a life saver...God bless you man
Thanks !! Glad this video was helpful :):)
Thank you. I accidentally had my headphones on my keyboard and it opened this on launch and I thought there was something wrong but after I removed it and reset it was gone. Anyways, thanks and have a nice week
Glad your all set :):) Always here if needed !!
@@PC_Monkey :)
Thank you.
Happy to help :) Always here if needed !!
Thank you so much! You saved me from 0/100 on an assignment I wanted to submit. God! Thank you.
Happy to help :) Always here if needed !! Good luck on your assignment !!
@@PC_Monkey hey I need help mine does not have the hard drive thing
@@hardrop8193 What does it have instead?
@@PC_Monkey my computer dosent have hard drive check
@@PC_Monkey it has memory test at the top storage test then language
It works, thank you very much ☺️
Great to hear !! Always here to help :):)
Thank you bro it's helpful
Great to hear !! Always here to help :):)
nice sr, thank
welcome :)
Hi, I would appreciate if you could help me, the 'Run Diagnostic Scan' always appears on my screen however I have checked everything and there's nothing wrong. What should I do?
Thats what’s happening with mine too :(
Same issue happening with me..What was you did please tell me?
Me too
You have to Press escape After Reboot and the Enter when de Menü shows up
@@laibaartist do you fail or is good
That’s a lovely idea. I will try to get one ans try that way 😊 thank you!
Good luck !! Let me know how it goes :)
Thank you so much,your video helped
Great to hear !! Always here to help :):)
Thanks!
Your welcome !! Happy to help :)
Thx for the Tip !!
FOR THOSE WHO BOUGHT AN SSD TO FIX THIS: If quick check works fine for you, then great. After I did that I inserted a USB drive that has windows installed then it worked
This video is showing how to run the diagnostic scan on an HP computer. What was the issue you were looking to fix?
@@PC_Monkey pls help !! I got a new device and when I switched it on it was showing the hardware diagnostics uefi screen and I did what the video told to do and whenever I did it it just kept coming back again PLS HELP
@@MrDearjumma Were you able to access and run this diagnostic scan on your HP?
Thank you, i removed my disk and i enter back then it works👏👏
Glad your all set :) Always here if needed !!
How did you remove ur disk?
@@tashW7092 Most likely, they were referring to reseating their HDD. That can help if the HDD has come loose
Thank you so much ...this video was really helpfull
Great to hear !! Always here to help :):)
when i try to run a check it just takes me back to the choices
No errors or warnings? Just restarts? In that case, just continue with the rest of the video. We will have to wait until we try to reinstall Windows to see if the Hard Drive is bad, if it comes to that.
PC Monkey so what should i do
Cfg
Same :|
Hello.Since yesterday when I turned my hp laptop on,it automatically goes into the hardware diagnostics mode without me pressing any buttons.And it does not give the option of scroll down,like whatever button I press,I can not scroll down or get out of it. What should I do? Thank you in advance for your advice.
Altan Etxegaray that happened to me to
You have to press esc and also press the arrow buttons to go up and down, and hit enter as in "yes"
Did you ever fix it? Mine is stuck on here too. It won’t let me off
Any solution??😅
Ward
Thank u sir you helped me a lot
Great to hear !! Always here to help :):)
Thank you it finally working
Great to hear !! Always here to help :):)
Thanks man. Just a question. Why does diagnostic uefi start on its own as soon as I push start power button?
It shouldnt :) Does the test find any errors?
Yes
Thank you man god bless you!!!!
Happy to help :) Always here if needed !!
Thanks 😍👍
Happy to help :) Always here if needed !!
Hi,
Just tell me one thing. If i shut down my laptop and open again next day, I find the battery drained by 10-15%. If I don't open my laptop for 10 days, the battery is down to zero. Is it normal?
The diagnostic tests do not reveal anything abnormal.
No its not normal :) Your battery may be bad.
Hi I did quick check with the hard drive and got an another error message below
Smart Check: Not Installed
Short DST: Not Installed
Please help, what to do now
i also have the same issue...plzz help if u resolved urs.
This is also my laptop issue, kindly please help me to solve this
same issueee, need help plsss
Thanks a lot ❤
Your welcome !! Happy to help :)
Thank you so much 😭🙏🏻
Your welcome !! Happy to help :)
hey brother my hp laptop is taking few min to start can you help in incresing it booting time
You can try to clean it up a bit as seen here; ruclips.net/video/Dt5_GXotTmE/видео.html. If that does not help, consider a factory reset after backing up your data; ruclips.net/video/CWUaIJ4RhWU/видео.html
Thank you .its helpful but my laptop beep high time can you tell me whats wrong
I dont understand 'my laptop beep high time'. What pattern does your computer in?
Thank supper helpful thanks
Happy to help :) Always here if needed !!
Thank you 🎉🎉
Your welcome !! Happy to help :)
Hello! I ran this test both quick and Extensive both passed.
I then tried to install windows and it was going pretty much step by step looking good but then during the install I get the error code 0xc0000001.
What can I do?
Do you happen to have a video for that? Thank you so much!
Did you purchase your install media or create your own?
Did the hardware check, SMART Check passed
Short DST FAILED
That means your hard drive is bad and needs to be replaced; ruclips.net/video/PLiCtwOBuxk/видео.html
Then you will have to install Windows to the new drive; ruclips.net/video/p_N_xV7j_Xo/видео.html
Thank you
Happy to help :) Always here if needed !!
Thanks i tried it work
Glad your all set :) Always here if needed !!
My screen turns black when i tap on f2, i just installed a a new hard drive
What happens if you try to start your computer normally without tapping on F2? Did you install an operating system onto the new drive?
PC Monkey when i turn it on normally, it says system diagnose, and then i tap f2, i test it and it passes but when I restart it, it takes me back to system diagnose
I have windows 10 on a usb drive
@@HarethaS You have Win10 on a USB. That means your trying to install Windows?
PC Monkey yes otherwise the new hard drive wont work
every time I try to press exit, it just restarts and goes back to the same black screen.
What was the result of the scan?
@Justinemaerick Vallejo Same question then lol
@@PC_Monkey same for me all positive. Please I need an answer
@@prolixYT You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
@@PC_Monkey But I am using my dads Omen Laptop from HP
Thanku so much
Your welcome !! Happy to help :)
Thanks sir 🥰🥰
Your welcome !! Happy to help :)
My cooling fan got really loud last summer. I thought the fan was bad so I replaced it. It ran quietly for about 2 weeks then the noise came back so I replaced the fan again and then 2 months later I replaced it a third time! In the fall the computer started shutting down due to overheating every Monday morning between 8:00 - 10:00 am. It has done this for 15 Mondays in a row which makes me think that there is a timer component somewhere. Once it is restarted it runs fine with the ever present fan noise until the next Monday morning! I replaced the hard drive last week. With the exception of programs loading a little faster, no chance in performance. Thinking about swapping out the motherboard but want to troubleshoot the BIOS first. Also, I cannot run HP Diagnostics. Diagnostics will run for about 4 - 5 minutes, fan gets loud, overheats and shut down. It also doesn't recognize the battery - saying no battery is installed but the battery works fine. I know it is time to buy a new computer but I want to solve this problem. Any ideas?
If your computer is overheating, then its most likely not a fan or HDD issue. Its most likely a CPU issue depending on where the overheating is coming from. If your vents and fan are clean an clear, and assuming there is no physical damage to the heatsink assembly, try to refresh the CPU thermal paste as seen here; ruclips.net/video/K_j4GPjpawk/видео.html. If that does not help, consider replacing the CPU and / or the Motherboard.
How many iterations does it take to do a Run-In Test? Currently at 67 passed 18 hrs 59 min COMPUTER: Laptop Compaq Presario CQ56. Old Windows 7 Home Premium and I don't have the installation disk as the laptop was given to me by my sister. I have a desktop that I just got the system back up and ran updates to it and replaced the PCI Network card and it is running fine. My goal with the laptop is to clean/reformat if I can't get it up and running; and maybe try to CLONE it from the desktop. ??? Also, I can't currently use the arrow key, but can only use F1, F2, F8 which doesn't help as the BIOS is F10....CRAZY! And it goes into start with repair and ends up with ERROR 0xc000000f ANY SUGGESTIONS??? Thanks in advance
Thank you so so much via this video the problem has been fixed so excited 😊
Happy to help :) Always here if needed !!
❤❤❤❤❤ THANKS it worked
Great to hear !! Always here to help :):)
Ok so I don't need help now but when this first happened I was confused. I tried turning my computer on and off and it took me to this recovery page and it said to press enter to try again and it worked and I got back into my computer. This could work for others who need help but I don't know. 😅
Thanks
Your welcome !! Happy to help :)
Thank you so much! Your video really helped me out with my laptop. 🙏🏼
Great to hear !! Always here to help :):)
@A cat on his hind legs. When you start your computer, it goes directly to the diagnostic screen? Can you run the scan? Does it come up with any issues?
@A cat on his hind legs. That means its either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html
@A cat on his hind legs. lol you have already replaced the hard drive and installed windows to the new one?
Same here thank you
thanks
Your welcome !! Happy to help :)
Amazing
Thanks !! Glad this video was helpful :):) Feel free to follow my other channel that I'm starting that will offer computer opperation tips and general tech tips !! www.youtube.com/@JamTechTips
Thanks😢❤
Your welcome !! Happy to help :)
Merci frère du monde.
Your welcome !! Happy to help :)
Hi I have an HP x360 Convertible 15n310nr Laptop, Someyears ago I used it For 6 months to watch movies & read (I recall setting it in dark mode) & never touched it until now. The Laptop functions perfectly with regard to performance using internet and playing movies but the screen resolution has a very unbearable brightness to it, & the colors on the screen seem to be very off! Yes I have Calibrated the Display and gone into the graphics card and adjusted the display to crazy numbers like (Red:100 for brightness, 5.0 Gamma , and agree and Blue were also adjusted to make the screen colors better but it’s far from the 1920 resolution it used to be. I did aa hard reset & a factory reset on two different occasions ....I also attached the laptop to my smart tv an external monitor and there was na resolution issues there. I’ve read this means they LCD cord can be detached? So I opened the laptops keyboard and removed and re adjusted the LCD cord .....the only outstanding thing I have not does is remove the battery inside the laptop as it might be the laptop stuck in a state of being in dark mode too long ( I did turn off the black light and all those setting of contrast) and I have not removed the screen to check if the other end of the display cord is damaged or loose, but what riddles me is that there is a permanent “Unbearable light blue tint like a mega blue light on the screen” and at times when I turn on the laptop and then proceed to restart it within 5 mins the screen still has the images of the last session on the back round as it loads .... the borders of the screen are sometimes reddish, sometimes purple sometimes blue depending on my graphics adjustment so it’s not like there’s a permanent color that’s appearing..it’s adjusting just everything looks more black and white with a blue tint than with 1920 resolution ...please help I’ve been trying to figure this out for about a month and I find it hard to believe a laptop i didn’t really rise needs to be only used on my external display...
Hello my laptop have stop it's say hp pc hardware diagnostic UEF1
Hey I have the same problem. But I can't switch options between the memory test and the rest since my keyboard stopped working. Thanks for the video
Can you use an external / USB keyboard to try the different tests?
Turn on and off multiple times but it doesn't works. functioning of keyboard was also disabled (cannot scroll down and up).I saw some comments they had mentioned that #turn off and turn on immediately while turning on press f6 button continuously then it works normal ..thanks for the info
Thanksss 😮💨
Hi i changed my fan in my laptop n now it has a loud air sound its not necessarily heating up right away and then i added the thermal paste ans still the same im now running those test to see what i am missing any suggestions
It has a loud air sound because the fan is running on high?
Hello, I want to do a Battery Calibration from Hardware Diagnostic UEFI Manually by pressing F2, my menu displays same as yours, but then how to go to component test from here. Also my in windows software always CANCELS the calibration.
Hello sir , can you help me with a non-solving problem in my HP Zbook 15G4 , please ? where the device during working (not when startup) gives a sound "one Beep" for less than a second and continues to give that short Beep regularly may be each 15 minutes or less , I really don't know what's the problem except that it appeared after installing new Hard drive (HDD for storage my files) with the old one (SSD for system data) , a maintenance person try to solve this sound problem and checked the cable joint of the HDD and told me that it's OK .. I did the Quick test as your video but no error ?? the device is working but this sound feel me that something is wrong specially it was without any sounds since buying it and along 3 years ago .
... to gid rid of the dialog diagram showing up when powering on. its simple to do so..
will share the steps if permited.
How can I run extensive memory test for battery calibration since the process mentions selecting that whereas my computer goes straight to quick memory check after hitting memory test
It may not want to run the extensive test for some reason. Were any errors found with the Memory or Storage? What problem are you looking to troubleshoot?
@@PC_Monkey oh no worries, i was performing battery drain test as prescribed by hp service manual.
But draining battery using extensive hdd scan test also worked fine .
@@abhishekchattopadhyay5068 oh ok :) Glad your all set :) Always here if needed !!
When I ran bother quick and extensive test on my laptop, both results were PASSED. But am still having the error message " HP PC Hardware Diagnostics UEFI. What should I do to fix my laptop please?
If changing settings in BIOS didnt help, and everything passes the scan, try to reinstall Windows 10 as seen here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
I have a HP Pavilion g6 and the screen has lines running through it. I asked for a quote at a couple of PC repair places and they want to charge an arm and a leg to run diagnostics, plus another $80 - $120+ for needed parts, which is buying potentially another laptop for that price! Can I run a diagnostics like this myself?
Yes, if you can see the screen enough to do the steps here. If the screen is too messed up, try plugging into an external monitor. Always here to help :)
It's working 😃😃😃😃 amazing 🤠🤠🤠.......but what about my window is not activate it. pls will you fix it as soon as possible.....
You can see how to activate is at the end of this video; ruclips.net/video/l3AVGlVWUsI/видео.html
You would have to enter in the Windows Product Code. Sometimes it can be found on the sticker under the computer. If not, you will have to purchase one.
Hey i need help with my laptop. So the keyboard isnt working but the f1-f12 keys work except f2 which is the lower brightness one. My brightness keeps going down and when i try to turn it up it keeps going down. I tried rebooting my pc and it showed me the diagnostics tool on boot which usually didnt show when booting my pc. I recently installed an AMD SMbus driver and i thought that was the problem so i used restore point to undo the driver install but the keyboard still isnt working. I also dont know why the hp diagnostics showed up on boot. It keeps popping up on boot and doesent show me any error code or something. My keyboards lights seem to light up so idk whats the problem.
If the keyboard is not working then it could be sending a false signal that activates the diagnostics every time. I would first try replacing the keyboard or using an external keyboard to try the steps seen here; ruclips.net/video/wqrchfpdJ_w/видео.html
Hello, my keyboard doesn't work and I can't press anything, what can I do?
2:05 Mine says it doesn’t have a hard drive. What do I do? Its been working fine for the past two years and I haven’t removed anything
Check out the FAQ's on my videos next time! Could help you get an answer faster :)
That means the hard drive is either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
Hello. Thanks for the video. I have tried ways to check and change my boot option. It is still showing no bootable device found. I'm thinking of reseting my computer. What do you think pls
Assuming you have an HP computer with a 'No Boot Device' error, can you try the steps seen here? ruclips.net/video/s3WgzEJ_aE0/видео.html. What was the result of the diagnostic scan?
Please help in my laptop hard drive short dst failed and I don't want to loose my data.
Please help
That means your hard drive is bad and needs to be replaced as seen here; ruclips.net/video/PLiCtwOBuxk/видео.html. Remember, after installing a new hard drive, you will need to install Windows 10 onto it as seen here; ruclips.net/video/p_N_xV7j_Xo/видео.html. If you bring your hard drive to a repair shop, sometimes we can get data off bad drives.
vey helpfull thamks butttt can tell me how get off this screen because my laptop passed evrything but its still on the screen in trying to get to the regulaur screen again
The computer is stuck on the diagnostic test screen? What happens when you select the options to exit? Or what happens when you turn the computer on and dont enter an run the diagnostic test?
What is short DST fails and SMART check passes, do I need to replace my Harddisk
That means your Hard Drive is bad and needs to be replaced. Replace it as seen here; ruclips.net/video/tNp5Kbo9uHg/видео.html. If you need help with your specific mode, tell me your model number and Ill try to help you out :) After installing a new drive, you need to install an operating system to it. To install Windows 10, refer to this video; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html. If you cannot create your own, you will have to purchase it. You can see an example of the correct item in my Amazon Store in the 'Repair Tools' list here; www.amazon.com/shop/pcmonkey
Today i woke up and started up my laptop, but the first thing it didi was run this diagnose, and i am scared it will start doing so everytime i turn it on. The check says everything is okay, but i don't know why it decided to do that in the first place
Not sure if you got my comment about my HP laptop as I sent it through my phone, so here it is again. I started my computer and was tapping F2, and it did the same thing as when I did the F11. Bottom left corner it has F2...Startup Check. It does nothing else. I tried it a few more times, but nothing.
Yes, I think I just answered that comment :)
Hello! My computer gave me a “battery check: primary- replace (40)” it means I have to replace the battery right?
Yes. It can tell its dying and needs to be replaced soon
How do you you get Out of the start up menu
When I turn it on it goes straight to the hardware diagnostics and it’s not turning on even though all the tests are passed
Can you tell me why
Hi. When I chose the checks it says that Smart check and Short DST are not installed. What should I do?
That means the hard drive is either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
Hello I have a Azus laptop wont turn on.. when I click the start button it keeps loading then restart again, it prolly keep rebooting.. could you help me please !! ? I need to start working today and Im having this issue
For a laptop that wont turn on, start your troubleshooting process here;
ruclips.net/video/_MOe71kBPOY/видео.html
Let me know how that goes :)
I got a hp probook 5330m laptop from someone and when i turn it on the only thing I see is the system diagnostic which has 5 options and what ever I do stays the same so what can I do yo make my laptop work properly
Were you able to run the diagnostic test? Were any issues found?
Hi
my hp hard drive extensive test is testing now for more than 8 days
do I let it continue testing?
Thats definitely too long :) Did the short test find any errors?
Why are you running the test? Any computer issues your trying to troubleshoot?
Hi so I did the memory check and it passed
Bt when I come to do the hardware check on both the quick and extensive check shows that the smart check not installed and the short DST not installed....what should I do
Been having this problem for a week now
Can operate with my laptop
Pls help 🙏
That means its either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html
when i run the quick and extensive tests, the first time i try it says starting storage tests and then it returns back to select tests screen
This happens with both the quick and extensive test?
That could mean that it cannot detect the HDD.
Try 'reseating' the HDD and try the test again. Does that change anything?
Hi! My Hard Drive check gets stuck when I run the quick test. Any tips? Thanks
What are the symptoms your computer is showing that made you want to run this scan?
On both hard drive check options
I dont understand your comment.
I ran the quick scan, it says “no hard drive installed. Please check that the power and data cables are connected properly”
That means its either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
HP Basic system Diagnosis 1.3.0.0 with options of memory test, Hard Disk, Language and Exit. Yet the PC isn't responding to the keyboard, or external keypads. Please what do I.do?
Did everything pass the test? Does the computer start up and work well otherwise?
I dont really know what to do, all my tests passed but shoulw I now turn off my pc and restart it or could anything go wrong by doing this?!
All the tests past? Good :) Why are you running the scan? What is wrong with your computer?
Pls helpe when i press quick check for the hard drive it said no hard drive installed. What should i?
That means its either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
So, we went through the process of replacing the hard drive on my son's laptop just a few months ago and now we're getting a hard disk error. I have reseated it, as it was loose, but it still failed the extended test. What do I do now?
Could you find any Repair or Restore messages in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
2:10 for my laptop this check PASSED, however 2:19 I unplugged also I plugged again the hard drive but not working then when I checked 2nd option (Hard Drive Check) like in video it says: "No hard drive installed. Please check that the power and data cables are connected properly." !?!
Please someone help me on this I don't know what to do with this shit?!
That means the hard drive is either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
I just replaced my hdd w a ssd and went from 4gb of ram to 12 gb of ram and now laptop is lagging bad i mean the mouse pointer doesn't move properly its a hp15 passed diagnostic quick check and long check
Hi , my hp pavilion laptop keep on loading with hp logo saying (preparing for automatic repair) with looping circle movement with nonstop after reset it , but with keep files option , what should I do please
Thank you
1. Have you tried running the diagnostic test as seen here? Were there any errors?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I tired this but mine is still not working. Is there any other way out ?
This diagnostic test isnt a fix. It wont change how your computer is running. Its just a scan to help us see what is wrong. What was the result of the scan and how is your HP not working?
Mine says everything is good, but my problem is when i turn on my laptop it immediately says "Preparing Automatic Repair" and then "Diagnosing your pc" the it says "your pc did not start correctly" and i cant do literally anything :/
Have you tried the steps seen here? ruclips.net/video/_qF-oqPrn7M/видео.html
I installed windows 10 on my USB and conected usb to my non working laptop and followed the steps you did for that type of video and it worked !!! appreciate you man !!!!
@@jbeef24 Great to hear !! Always here to help :):)
Hi… mine says no hard drive installed. Please check that the power and data cables are connected properly. What should I do now
That means the hard drive is either bad or loose. I would first try 'reseating' the Hard Drive as seen here: ruclips.net/video/lKb2pPQrkRk/видео.html. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see examples of HDD's and SSDs here in the computer components list: www.amazon.com/shop/pcmonkey
Sir, nothing is happening when I press f2 after power button..what should I do?
What brand and model computer do you have? Try the other function keys. Sometimes they change em :(
I accidentally went on that page do you know how I can get off of there?
hello when i started my pc its automatically show diagnostics mode...how to solve this problem
Did you run the diagnostics? What were the result?
@@PC_Monkey I have the same issue. Have no idea why. When I check the hard drive analysis it says I don't have any! 😳😳. What do you think is causing this problem. Similar with the blue screen error.
@@salamandra1456 That means its either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
When I start my computer it says hard disk error and it tells me to push f2 and do a hard drive check and it says hard drive not installed and I was trying to get the failure ID but when I push escape it still sends me to the thing that says hard drive error
That means the hard drive is either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html
So I went to the hardware Diagnostics clicked on it and now it's saying Smart Check not installed also says short DST not installed if you could please get back to me and help me with my issue would be greatly appreciated thank you
That means the hard drive is either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; ruclips.net/video/tNp5Kbo9uHg/видео.html. You would also then need to install an operating system onto the new one as shown here; ruclips.net/video/p_N_xV7j_Xo/видео.html. You can create your own install media for free as seen here; ruclips.net/video/g_UhiHScaSI/видео.html