@caredge - great knowledge sharing. Thanks for helping the community. Based on your video where you recommend taking pre approved loan - In a recent conversation with BMW for a new car, my friend was told that the discount from MSRP (roughly around $5k) can be given,only if he takes the finance from BMW financials, else there are no discounts. How do you tackle that situation? Expert advice pls
Thank you gentlemen for all of the advice. I went to the dealer and told them “I need the Out The Door price” and they were shocked. I stood my ground and went back and forth with them. They said they were losing money on the deal but I showed them the lowest price they had online 2 weeks prior and explained that I would not accept anything above that price. The dealer came back and said ‘my manager said just give it to her’. Thank you so much!!!
Just left the dealership yesterday. They brought the finance manager and the store manager to speak with me and they both treated me like I was stupid referencing these things on the negotiation. I just ended up leaving I hate the process nowadays.
How frustrating! Fortunately, you got red flags early instead of late in the deal and acted on your instincts. If they don't want to deal with an informed customer, then it makes you wonder how much they were trying to take you for? You saved money just by walking out.
@JC-cu3sr yeah I didn't even discuss the ridiculousness of the deal. 2019 mitsubishi Outlander 32k miles 16600 (online). Get there, there's 42k miles on it and they were adding a non negotiable 3k warranty because "without the warranty we make nothing on the deal". Bait and switch and lied about the miles.
@melvinpretlow7921 they tried to get me out the door at 22,6 we discussed all the factors of why I'm not doing that and the manager says we'll meet in the middle at 21,8. I got up and left. 16,6 list price to 22,6 OTD is insane.
I called a dealership to see what was there best out the door price for a new 2024 Durango, the clown kept trying to get me to come down to the dealership for the best experience I’d ever had 😂 He kept trying to sell me other used vehicles and older Durango models, he refused to give me a price and kept telling me to come down to the dealership. I told him I already knew exactly what I wanted and had test drove different vehicles so I did not need to go to the dealership I just needed an out the door price but he refused to give a price
a1) Research brand and model extensively (along w/a CarFax if used) to get a very good idea if the brand/model is reliable or to be aware of any "achilles heel" that model/year may have. During the PPI, your mechanic will check those known mechanical issues and either GREEN or RED flag the car. TRUST your mechanic no matter how much you LOVE the vehicle. It's a lot better to "lose" $200 for a PPI than to be stuck for 3+ years w/a car you cannot count on.
My question is about the Pre approval. Say you go to your local Bank or CU. Now you have a hard credit inquiry that lowers you credit score a few points. Now you go to the dealership with less leverage with their financing. No?
Thank you! Stumbled across your channel which is perfect timing as I am looking for a vehicle. I recently talked to a dealership who tried to lowball me on my trade in. Come to find out they didn’t put in the correct mileage after I told them that KBB is showing me $6k more for my trade in. They revised the number for my trade in but I still thought it was too low. Still looking!
It's incredibly ironic you showed a Mazda when talking about days on lot because I just tried to buy a 2024 CX-5 that's been on the lot for 197 days and they refused to go under MSRP. I even mentioned the age and they seemed to not mind lol. Best part, this was one of about 15 exact models and they didn't even have it on their physical lot and had it in an "overflow" lot because it was, I quote from the salesman, "taking up space we needed for other cars." AND THEY STILL REFUSED TO NEGOTIATE!! lol
I just got my first car after a year of trying ❤ I had the money for a couple months but I couldn’t get paystubs and bank statements until I had to pay a vendor online
Hello, I took your advice on this video, and several others and it went PERFECT!! This was the first time I bought a vehicle where I was in charge. IT WAS MAGICAL. Thanks guys...
Buying a Lexus at the same NJ dealer you made famous about adding a crazy amount of fees. They added OPTIONAL SALES COMMISSION (NOT REQUIRED BY LAW). How are they getting away asking to tip the salesman. They say it’s a requirement to purchase no way to remove it. How can something that says optional on contract not be removed. Hear this is common at a DARCARS dealership.
I have a 2017 Mazda 3 with only 25k miles. Carvana offering me only $4k less than I paid out the door. Dealership tried to offer me $2,400 less than Carvana. Told dealer “ok let me head down to Carvana and sell, i’ll be back in a week when the check clears”. Suddenly they were interested in entertaining what Carvana was offering me.
You guys have helped me a lot. Two days ago I went to a dealer and the sales manager got angry at me because I called them out on all of the add ons 😂 not to mention they wanted to pay me $2500 for my trade in which is a 2013 Toyota Corolla SE with only 100k miles in great shape.. I originally checked the trade in value of my car which was $5,750 to $6,500..
Hey guys, I listen to your older podcasts all day at work and they’re awesome thank you. I hear Kimberly talk about her speaking to or having consultations over the phone. Where is that an available service on your site? Can I pay to have a talk with her or someone there before I go to buy a car to answer some last minute questions I have?? Thank you
My dad was running the dealership back in the 60s if a car sit on the lot for more than 30 days. The used car manager may end up selling it to one of the salesman, but just taking it out of their checks.
Went and drove a 2024 AWD Traverse. It is actually a very nice vehicle. I know they are 4bangers but I don't ever tow anything. Didn't talk about a trade in but wanted a OTD breakdown. The saleperson would not give to me. Said I could do that in the F&I office. I said I am not going in there without it. Very nice but still refused. I said I was this close to buying but sorry I will go elsewhere. I guess the idea is get you in there and hard sell you. I am not doing that ever again. Bought a Honda years ago that was part of the Hendrick auto group. Absolute worst experience ever for me. Learned my lesson. I hate them. I guess the ace in the hole for me is is I don't care if I get the vehicle or not. I will find the one I want at the price I want. Don't care when or where.
I just bought a 2025 Honda pilot touring AWD for $51k OTD in CA where the tax state and local was $4,400. A dealership in Huntington was selling the same vehicle but a 2024 for $47.4k. Literally same vehicle, copy and paste. We saved the trip to Huntington by informing Spreen Honda that they could have our business but that they had to match the price. They did. Point is, a quick search of local and somewhat distant vehicles can be ammo to leverage a better deal. Know exactly what the vehicle is worth, how hot they are on the market, and that there will always be another deal so you can walk in confident that you can just walk out when the price isn’t right. You making it clear, by citing local markdowns and that you are willing to give your business to someone else, is how you have negotiating power. NEVER get fixated on one vehicle. KNOW there is always another vehicle out there.
@@jp3047 and who said you need to be on the mean? You can get a 2019 Honda pilot for 16k. Buying a new car for 50k is how you stay broke....yall better wise up!
You’re assuming that broke the bank. If you can’t afford $50k cash, which is what we did, financed for the dealer’s benefit and our reduced price, guaranteed no early payment fees, and paid it off. Your tip can serve people who need to learn to save money or can’t afford the higher price of new items.
@@Jeremy205-x2s Not assuming anything. It's just foolish to pay 50k for a car, even if you can afford it, when it's a depreciating asset that will be worth a little over half that in 4 years. The better play is to buy a used vehicle cash off lease. You can eat up the first 3-4 years of max depreciation and when you're bored I'll be there to pay cash. Thanks!
Still amazed that I got a fair deal, with few games from the dealer for 2025. Transperancy. There was an issue with a/c, where that reduced the amount for trade in, given the potential costs.
What are the logistics of a Pre-Purchase Inspection? You mention it as a contingency but how do you get the car from the dealership to the inspection? Drive it, obviously! But is it an overnight/multi-day thing? Good mechanics are busy. What should you sign and what shouldn’t you sign? Etc.
Last year when I did a purchase, I did 2 inspections. One from the seller (Private seller) and one that I researched myself. Both times, I drove the vehicle to the mechanics. You would wanna call ahead and make arrangements with the mechanic and communicate if the PPI can be done the same day. Yes, good mechanics are busy but call ahead.
Touch base with your mechanic well before you get serious about buying. Ask how you can best get a PPI (quickly) in a way that also benefits him or her. Often, if you've been with a Technician over 10+ years, they will honor that loyalty by helping you get the vehicle in/out asap. During that initial call, let him know the brands/models you're considering and ask him about that as well. Cheers!
That’s the problem with the inspection. Unless the dealership offers 7 day returns if you don’t like the vehicle. Then maybe someone could get you in within that 7 day period.
Please do a video like this on cars that don't actually meet these guidelines. The Mazda MX-5 is already low-production and some models are order-only. This means no built up time on the lot. No piled up interest the dealer is excited to get out from under. The other things are still solid. OTD, financing, etc.
They do not answer your question, if you do not pay them! Everybody that ask never get an answer, I’ve asked several time either no answer, because I did not give them money, their answer have not been worth it for me to give yet!
@@NVRAMboi where on RUclips, does it say it a business channel.I have watched RUclips for years, and I have never heard anyone paying to use it? All businesses that I’ve every known about ,pay to advertise !
Regarding your request from 100 Toyota dealers and the one that replied with a price for an alternate vehicle: in Florida dealers will add a “ go get” fee to license and title line. Here it’s about $500. Yes, this was an aggressive price quote but you did not go after that extra $500. One for JM&A!! PS. I was in the biz for over 30 years, including time in Florida.
Did my best to follow your guides. Purchased a 2024 Bronco Sport Outer Banks with tech package for $33k otd… traded my 2011 Avalanche for more about what I was hoping but more than KBB said. Think I did pretty good. Had about 10 dealerships I contacted but only 2 wrote down the OTD price. Couldn’t get the others to do it with one stating “you are just gonna go somewhere else to have them beat it”. Well, even without him writing it down I still got them to beat it! lol. Overall I think I did alright. Gave up the color I wanted though to get the best deal. I’m ok with that.
I guess with these rules to apply, you must be flexible on what kind of car and packages involved. I needed specific specs, for an entry car, and I was not going to budge. Therefore, I couldn't apply most of these things.
Hi Zack, how do we figure out for how long has the car been in the lot? Do we need to ask the sales team? Or do they have anything clue on their site, Ad?
I am told that my car buying strategy is flawed. I only buy new cars. Everyone tells me that I should buy a 3 year old car to minimize the depreciation. They also tell me that I should get a new car now because my car does not have Apple CarPlay and a fancy 13 inch screen. They also tell me to get a newer car because mine is older and repairs will put me in the poor house. In the past 15 years most of these co-workers have bought and replaced 3 to 4 cars. I have a 19 year old car. I know the complete history of the car and I know that has been properly maintained. I feel that over 20 years my costs will be lower. What do you think?
Might I suggest that you lease a car. You can lease a car for less than most people pay per month. If you're always driving a new car and always subject to having a payment why not cut that payment in half since you're just going to be giving the car back anyway. At least that's my take on it if you want to always be driving a new car
@@Chrisbullarde Thanks for the input. I don’t need to have a new car just a reliable car. I have been driving mine for the last 14 years without a car payment. The only problem is dealing with people commenting on my culture (my parents were Scottish). I must say my South Asian coworkers are very complimentary.
@@cdnmetelhead4013 I have a '97 Maxima that I've owned since 2001.Car ran great and served me well but after 28 years I need to sell it. Too many problems now. It's like I'm putting my old dog to sleep. I've done many repairs myself and I know it inside and out. It's sad!
Anyone think that buying a 2020 Chrysler minivan a bad idea, I feel like I already know the answer but I really like this one I found on a dealers lot listed for 29k and it’s a hybrid (I love hybrids)- working on getting the OTD price now
Only as a backup plan for the possibility of being "declined" for approval by the OEM finance arm. There's never a bad time to have that pre-approval and knowledge of it with you as you shop. It helps/protects everything and hurts nothing. Just my opinion.
What if the vehicle I’m looking to purchase is certified preowned from the dealer? And if it comes with a warranty, should I still get it checked by a mechanic?
The car that I want is not currently at the dealership in my current scenario. It's currently in transit so it hasn't technically been sitting on the lot. When does the dealer have to start paying on in-transit vehicles? How does haggling work in this scenario? Email tag? I'd rather not have to haggle in person.
It's not mandatory that you pay for it. Dealers will always try to suggest various add-ons "are mandatory". Ask them if they're willing to lose the sale and a customer over "VIN etching".
ASK FOR THE OUT THE DOOR TOTAL ON HOW YOU PLAN TO PAY !!!!!!!!!!!! I learned my lesson about asking for JUST the out the door price -- dealer gave the lowest they would sell the car alright, i showed up and the rest of the numbers started adding up real quick - to be fair i had no clue these figures were goin to be added later - Dealer response; since you are not trading you wont get the 3k trade discount that we already applied to the otd price and you plan on not using our banks so you wont qualify for the 2k finance discount so your out the door TOTAL is 5k more than the out the door price we posted -- Incentives are not a benefit to those that dont qualify and 9/10 times will not benefit those that qualify when they factor in lowball trade offer loss and overpaying on coverages and rates
I could always beat a customer’s bank or credit union rates and keep the financing. Always. From my 20 years in the business, the sad reality is that the vast majority of buyers show up not having done any vehicle research and then get sold something, something. Stupid!
Do it at an independent mechanic- about 1 mile away from the dealership so there not buddy buddy. Plus, you would wanna test drive the vehicle so you can knock two birds with one stone on that move.
As a general rule for car owners, everyone (everyone) needs a good and trusted local technician. Consider it a relationship, sort of like with a family physician.
(In context): Historically those rates are not outrageous. It's the hyper-inflated MSRPs/"SRP" that grenades the entire financial equation (imo). The MSRPs are unobtainable.
I wish I knew this information before I bought my first car 2 years ago. Now that I’m planning getting a new car within the next year and a half, I’m finally doing the research and I won’t go to the dealership looking goofy.
“Always know how long a vehicle is sitting on the dealers lot” ….. makes sense as a negotiation tool, but how is one to find out this information without paying you guys by joining your site to get it? Is there a way the consumer can access this information besides paying you guys to join your Car Edge site or asking the dealer outright, and hoping that he’s going to give you an answer?
There is no charge for the days on lot information, it is available for free when you use the CarEdge vehicle search tool. Days on market is right there for you, now if you want the invoice amount or our target price, those are things that you need to pay for. 2024 Nissan Rogue SL 4WD VIN: JN8BT3CB8RW437869 Stock#: 240383 Mileage: 11 Days on Market: 105 $40,415 MSRP $0 Invoice Price Unlock No Data Target Discount All the best, Ray
^^^ What Chris said. Also note the CPO - is it from the original MFR or some 3rd party? CPO standards have dropped quite a bit during the pandemic. VIA CarFax, I now occasionally see "CPO" vehicles that have been in one or more accidents. I'm not making this up. So yes - a PPI from your trusted guy/people is obligatory.
I'd guess lower than consumer rates, but varying quite a bit among dealers given their creditworthiness, volume of vehicles, and even the MFR who is "toting the note".
To nitpick, interest rates aren't historically low, you're just comparing them to when they were historically high. It's like saying car prices are historically low because they are lower than two or three years when they were historically high. In my opinion, interest rates are at a historic average level. The interest rates from late 2008 to early 2022 were frankly too low, so we are back in normal territory, in, my opinion. Sure, it was good for businesses to expand and to buy a house, but a lot of people abused it and over-bought. Also, there was no reason to keep money in safe instruments because they didn't make any money, so people either invested in riskier instruments or didn't save at all, using all their money on purchases. So, when the market went down, they got hit. And if they lost their job, it was a double whammy.
Interest rates from The Great Recession period up to the most recent FED rate hikes were "fake". A desperate measure by the Fed and Federal Govt. to avoid another crash or prolonged recession. It had to END, and the FED ended those rates much later than they should've. One reason why our United States Federal Government has an HISTORICALLY out of control "annual budget deficit" and overall (cumulative) "National Debt". It took many years for inflation to set in, but when it finally came - whoa.
If you've picked out a vehicle that's already on the lot, I noticed I was charged a delivery fee. I thought the delivery fee was built into the MSRP. Is this correct?
Depending on the Monroney sticker (new cars), there will be the base price of the vehicle (varies by trim), the optional equipment charge (varies by options), and the delivery fee. All should be combined into the MSRP on the final line.
@@UnionAdvocate You must be confused. MSRP never includes Destination, it is listed after MSRP on the Monroney. Pull up a pic of a Monroney and see for yourself. CIAO!!!
@@shackrat2331 But the final price on the sticker includes destination. If the dealer is adding destination on the sales contract on a line not titled “MSRP” then they are trying to scam you into paying a second destination charge will they will pocket for the dealership. Destination on a sales contract is never a separate entry because it is already included in the final MSRP per the sticker you’re referencing. I’ve been buying cars for 25 years.
All great advice, here in the UK every dealer has to provide an "On The Road" price why it is so difficult in the USA to find out the OTD price seems alien to me. Re financing i agree, dealers make a nice little extra by selling you the finance. Always beware of finance contribution offers, they are not free, you be paying for them at some point as you have to use the dealers finance to be elligable for them. Buying a new or used car is a nightmare, get it wrong and you will have buyers remorse for years.
@@SingleStacked To stay on topic, MAGA boy, the Dems in the CFPB are working to prohibit car dealers from playing their games of hide the fees and charging for useless products. The Rethugs are, of course, against this.
Despise these ppl. This is what I was quoted for a Mazda cx90: MSRP/Retail Selling Price cert Total Accessories Government Fees Proc/Doc Fees Total Taxes Total Balance Due $44,800.00 Selling Price - Rebate $44,800.00 $44,800.00 $1,295.00 $1,295.00 $351.00 $358.03 $4,300.14 $51,104.17 Crazy
OEM/Factory Window Sticker = "The Monroney Label". Don't know. Does indicate something has been changed/updated by the MFR since the vehicle was released off the assembly line. Purely as a guess, I know some mfrs "updated" their MSRPs (lower) at times during the last 12 mos or so. In short, the new sticker indicates a (NON-DEALER) change. You could ask the sales manager and see what his story is.
@@NVRAMboi The first time this truck appeared online was about a month ago, so I called to inquire about looking at it & taking a test drive. The salesperson I talked to said the truck was still at the factory awaiting delivery. Then about 2 weeks went by & the dealership didn't have it listed anymore. Then last week reappeared on the dealer's website with this reissue window sticker. I called the salesperson I talked to before & asked if the was on the lot & was told it was still at the factory awaiting delivery & he could not tell me what the reissue meant on the window sticker.
someone help me buy a Mazda 3 2021 sedan Gt !!! my dad was in the military how much is the military discount? im taking 5,400 and using it for a down payment. the car is about 22,000 my credit score is 740. I wanna do this through my credit union bank. NYC
So are you screwed if you go to your local dealership to find the specific model & color you want and they have to get it from another dealership? I know I can go but according to all search options, the specific models are out of state and if I go buy out of state, I have to then pay double tax (state tax I bought it in and then when I register in current state)??
Is VIN etching non negotiable? Most dealerships I've been trying to talk to are hesitant to give any info about cost of the vehicle. It's very frustrating.
Your local bank or credit union. You could start with the bank that holds your checking acct. Over a period of years, those relationships can be very helpful/important for consumers. Local is far more responsive/customer-oriented than any regional or national bank or credit union.
I'm looking into new Honda CR-Vs and Toyota RAV4s and dealers are adding "dealer installed accessories" and charging $2K to $3K for basically items that only cost about $300. If that isn't bad enough, they have the audacity to charge $500 to $1,000 doc fees.
I was watching their old podcasts and I know they mentioned this. You don’t have to pay the full price of what they’ve added on. I think they said to say you don’t want it and since it comes already installed to take the price of them to dealer cost.
You might be in Florida. a) talk w/other Toyota and Honda dealers. And b) consider test-driving the Subaru Outback, Crosstrek, and/or Forester as options. You might be surprised as to how good the Subarus are, along with pricing and "dealer behavior". There are also "equivalent" Mazda models that might work well. Just a suggestion. Good luck!
ie: such as CarMax/no haggle. CM averages over $6k+ profit* per vehicle. That profit usually shows up in the sales price. So you're going to pay a bit more. OTOH, you see a vehicle you want and you pay the price that is posted. Additionally, you can get a "24 hour test drive" to take the vehicle home and get a feel for it. Beyond that, they have a "30-Day Money Back Guarantee" to protect against "buyer's remorse" up to 1,500 mi/vehicle returned in identical condition. So, CarMax ain't for everybody - but it's easy to see how it works for many buyers imo. *profit per vehicle changes quarterly, up or down.
We have addressed this before, we collect nothing from car dealers. Our only income comes our customers. Here is a recent video that Zach posted showing how we make money. studio.ruclips.net/user/videoXtcB9O5Huhk/edit. I Hope that helps. All the best, Ray
I recently signed up for and paid for the concierge service. I was supposed to have a call with an agent at 12 noon California time. No call after 30minutes. No contact from Caredge. I am cancelling the service and expect a full refund. I really thought this would avoid the hassle and stress of buying a car, however it has made I worse. Great marketing with the you tube channel. But the proof is in the pudding and I feel scammed
No flame, but you might be "doing it wrong" via their search. (edit) I just went over there and pulled up over "9000" used Prius. I didn't specify trim or "Prime" models.
No Dealers. No Hassle. Serious Savings. Let the pros at CarEdge do it for you! ⮕ caredge.com/concierge
@caredge - great knowledge sharing. Thanks for helping the community. Based on your video where you recommend taking pre approved loan - In a recent conversation with BMW for a new car, my friend was told that the discount from MSRP (roughly around $5k) can be given,only if he takes the finance from BMW financials, else there are no discounts. How do you tackle that situation? Expert advice pls
Hi @@timemusicindia, for expert advice on negotiating discounts, visit caredge.com/concierge. We’d be happy to help you!
Thank you gentlemen for all of the advice. I went to the dealer and told them “I need the Out The Door price” and they were shocked. I stood my ground and went back and forth with them. They said they were losing money on the deal but I showed them the lowest price they had online 2 weeks prior and explained that I would not accept anything above that price. The dealer came back and said ‘my manager said just give it to her’. Thank you so much!!!
Just left the dealership yesterday. They brought the finance manager and the store manager to speak with me and they both treated me like I was stupid referencing these things on the negotiation. I just ended up leaving I hate the process nowadays.
How frustrating! Fortunately, you got red flags early instead of late in the deal and acted on your instincts. If they don't want to deal with an informed customer, then it makes you wonder how much they were trying to take you for? You saved money just by walking out.
@JC-cu3sr yeah I didn't even discuss the ridiculousness of the deal. 2019 mitsubishi Outlander 32k miles 16600 (online). Get there, there's 42k miles on it and they were adding a non negotiable 3k warranty because "without the warranty we make nothing on the deal". Bait and switch and lied about the miles.
@@sarutobi43would’ve left on the miles alone
@melvinpretlow7921 they tried to get me out the door at 22,6 we discussed all the factors of why I'm not doing that and the manager says we'll meet in the middle at 21,8. I got up and left. 16,6 list price to 22,6 OTD is insane.
I called a dealership to see what was there best out the door price for a new 2024 Durango, the clown kept trying to get me to come down to the dealership for the best experience I’d ever had 😂
He kept trying to sell me other used vehicles and older Durango models, he refused to give me a price and kept telling me to come down to the dealership.
I told him I already knew exactly what I wanted and had test drove different vehicles so I did not need to go to the dealership I just needed an out the door price but he refused to give a price
Give it to them, Old Man!!!! No filters or censorship!!! We love you, Ray!
❤😂
😂😂😂
1) OTD
2) Pre-Approval
3) Know how long it's been on the lot
4) Trade-in value
5a) Incentives. Know them. 5b) Used cars. Pre-purchase inspection
a1) Research brand and model extensively (along w/a CarFax if used) to get a very good idea if the brand/model is reliable or to be aware of any "achilles heel" that model/year may have. During the PPI, your mechanic will check those known mechanical issues and either GREEN or RED flag the car. TRUST your mechanic no matter how much you LOVE the vehicle. It's a lot better to "lose" $200 for a PPI than to be stuck for 3+ years w/a car you cannot count on.
Great summary! Thanks!
Thank you
My question is about the Pre approval. Say you go to your local Bank or CU. Now you have a hard credit inquiry that lowers you credit score a few points. Now you go to the dealership with less leverage with their financing. No?
@@WoodmanNHgood question. Can’t wait for the pros to give the answer. I’m in the process now
Thank you! Stumbled across your channel which is perfect timing as I am looking for a vehicle. I recently talked to a dealership who tried to lowball me on my trade in. Come to find out they didn’t put in the correct mileage after I told them that KBB is showing me $6k more for my trade in. They revised the number for my trade in but I still thought it was too low. Still looking!
It's incredibly ironic you showed a Mazda when talking about days on lot because I just tried to buy a 2024 CX-5 that's been on the lot for 197 days and they refused to go under MSRP. I even mentioned the age and they seemed to not mind lol. Best part, this was one of about 15 exact models and they didn't even have it on their physical lot and had it in an "overflow" lot because it was, I quote from the salesman, "taking up space we needed for other cars." AND THEY STILL REFUSED TO NEGOTIATE!! lol
They all treat women like idiots.
I just got my first car after a year of trying ❤ I had the money for a couple months but I couldn’t get paystubs and bank statements until I had to pay a vendor online
I love your videos.
I never do Trade-in, I always sell it as private party deal and then go to the dealership for buying a car.
Hello, I took your advice on this video, and several others and it went PERFECT!! This was the first time I bought a vehicle where I was in charge. IT WAS MAGICAL. Thanks guys...
2 of my favorite new internet friends! Thanks for the advice fellas!
Buying a Lexus at the same NJ dealer you made famous about adding a crazy amount of fees. They added OPTIONAL SALES COMMISSION (NOT REQUIRED BY LAW). How are they getting away asking to tip the salesman. They say it’s a requirement to purchase no way to remove it. How can something that says optional on contract not be removed. Hear this is common at a DARCARS dealership.
It's not a legal requirement. They're lying/bluffing. I'd suggest shopping w/another dealer.
I have a 2017 Mazda 3 with only 25k miles. Carvana offering me only $4k less than I paid out the door. Dealership tried to offer me $2,400 less than Carvana. Told dealer “ok let me head down to Carvana and sell, i’ll be back in a week when the check clears”. Suddenly they were interested in entertaining what Carvana was offering me.
You guys have helped me a lot. Two days ago I went to a dealer and the sales manager got angry at me because I called them out on all of the add ons 😂 not to mention they wanted to pay me $2500 for my trade in which is a 2013 Toyota Corolla SE with only 100k miles in great shape.. I originally checked the trade in value of my car which was $5,750 to $6,500..
Ridiculous low ball. I drive a Toyota Corolla 2013 SE too lol amazing cars.
Happy birthday, Zach.
Love it how you dumb it down, reiterate and elaborate every time. Love u guys bless u. Does car edge work for Canada as well?
Hey guys, I listen to your older podcasts all day at work and they’re awesome thank you. I hear Kimberly talk about her speaking to or having consultations over the phone. Where is that an available service on your site? Can I pay to have a talk with her or someone there before I go to buy a car to answer some last minute questions I have?? Thank you
Have to go through this process soon as I need a car. I was less apprehensive getting a colonoscopy.
My dad was running the dealership back in the 60s if a car sit on the lot for more than 30 days. The used car manager may end up selling it to one of the salesman, but just taking it out of their checks.
Went and drove a 2024 AWD Traverse. It is actually a very nice vehicle. I know they are 4bangers but I don't ever tow anything. Didn't talk about a trade in but wanted a OTD breakdown. The saleperson would not give to me. Said I could do that in the F&I office. I said I am not going in there without it. Very nice but still refused. I said I was this close to buying but sorry I will go elsewhere. I guess the idea is get you in there and hard sell you. I am not doing that ever again. Bought a Honda years ago that was part of the Hendrick auto group. Absolute worst experience ever for me. Learned my lesson. I hate them. I guess the ace in the hole for me is is I don't care if I get the vehicle or not. I will find the one I want at the price I want. Don't care when or where.
I would have asked the salesperson what his role at the dealership is?
I just bought a 2025 Honda pilot touring AWD for $51k OTD in CA where the tax state and local was $4,400. A dealership in Huntington was selling the same vehicle but a 2024 for $47.4k. Literally same vehicle, copy and paste. We saved the trip to Huntington by informing Spreen Honda that they could have our business but that they had to match the price. They did. Point is, a quick search of local and somewhat distant vehicles can be ammo to leverage a better deal. Know exactly what the vehicle is worth, how hot they are on the market, and that there will always be another deal so you can walk in confident that you can just walk out when the price isn’t right. You making it clear, by citing local markdowns and that you are willing to give your business to someone else, is how you have negotiating power. NEVER get fixated on one vehicle. KNOW there is always another vehicle out there.
The craziest part is you paid 47k for a Pilot
@@Freerider93Man $50k is the mean these days
@@jp3047 and who said you need to be on the mean? You can get a 2019 Honda pilot for 16k. Buying a new car for 50k is how you stay broke....yall better wise up!
You’re assuming that broke the bank. If you can’t afford $50k cash, which is what we did, financed for the dealer’s benefit and our reduced price, guaranteed no early payment fees, and paid it off. Your tip can serve people who need to learn to save money or can’t afford the higher price of new items.
@@Jeremy205-x2s Not assuming anything. It's just foolish to pay 50k for a car, even if you can afford it, when it's a depreciating asset that will be worth a little over half that in 4 years. The better play is to buy a used vehicle cash off lease. You can eat up the first 3-4 years of max depreciation and when you're bored I'll be there to pay cash. Thanks!
I just want to say thank you guys for that valuable information when I eventually pursue purchasing a new car.
Have a great day.
Still amazed that I got a fair deal, with few games from the dealer for 2025. Transperancy. There was an
issue with a/c, where that reduced the amount for trade in, given the potential costs.
What are the logistics of a Pre-Purchase Inspection? You mention it as a contingency but how do you get the car from the dealership to the inspection? Drive it, obviously! But is it an overnight/multi-day thing? Good mechanics are busy. What should you sign and what shouldn’t you sign? Etc.
Last year when I did a purchase, I did 2 inspections. One from the seller (Private seller) and one that I researched myself. Both times, I drove the vehicle to the mechanics. You would wanna call ahead and make arrangements with the mechanic and communicate if the PPI can be done the same day. Yes, good mechanics are busy but call ahead.
Touch base with your mechanic well before you get serious about buying. Ask how you can best get a PPI (quickly) in a way that also benefits him or her. Often, if you've been with a Technician over 10+ years, they will honor that loyalty by helping you get the vehicle in/out asap. During that initial call, let him know the brands/models you're considering and ask him about that as well. Cheers!
That’s the problem with the inspection. Unless the dealership offers 7 day returns if you don’t like the vehicle. Then maybe someone could get you in within that 7 day period.
Please do a video like this on cars that don't actually meet these guidelines. The Mazda MX-5 is already low-production and some models are order-only. This means no built up time on the lot. No piled up interest the dealer is excited to get out from under.
The other things are still solid. OTD, financing, etc.
I asked a question on your Ray and Zach channel and Ray answered it perfectly at 0:25. This is the best car channel imo.
They do not answer your question, if you do not pay them! Everybody that ask never get an answer, I’ve asked several time either no answer, because I did not give them money, their answer have not been worth it for me to give yet!
@@arnie1005 I didn’t spend a dime. I asked the question in the comments and they respond in the video.
@@arnie1005 I think you are confused about how most businesses work.
@@NVRAMboi where on RUclips, does it say it a business channel.I have watched RUclips for years, and I have never heard anyone paying to use it? All businesses that I’ve every known about ,pay to advertise !
im going with the car buying service when Im ready. I cant even think about spending hours in a dealership!
Half a day, easy, in my experience.
Regarding your request from 100 Toyota dealers and the one that replied with a price for an alternate vehicle: in Florida dealers will add a “ go get” fee to license and title line. Here it’s about $500. Yes, this was an aggressive price quote but you did not go after that extra $500. One for JM&A!!
PS. I was in the biz for over 30 years, including time in Florida.
Did my best to follow your guides. Purchased a 2024 Bronco Sport Outer Banks with tech package for $33k otd… traded my 2011 Avalanche for more about what I was hoping but more than KBB said. Think I did pretty good. Had about 10 dealerships I contacted but only 2 wrote down the OTD price. Couldn’t get the others to do it with one stating “you are just gonna go somewhere else to have them beat it”. Well, even without him writing it down I still got them to beat it! lol. Overall I think I did alright. Gave up the color I wanted though to get the best deal. I’m ok with that.
I guess with these rules to apply, you must be flexible on what kind of car and packages involved. I needed specific specs, for an entry car, and I was not going to budge. Therefore, I couldn't apply most of these things.
Hi Zack, how do we figure out for how long has the car been in the lot? Do we need to ask the sales team? Or do they have anything clue on their site, Ad?
I’m confused and have a question. When you ask for the out the door price, do you then try to get a better deal or do you take the deal.
Thanks for your amazing tips on buying car !! dealership peoples are really monsters
I heard from someone financing threw the dealership,then went to bank and got a loan. Paid it off , and used there bank loan
Always good, helpful info from Ray and Zach! Who doesn’t love a birthday celebration? Happy early birthday Zach!
When do you ask for OTD price, first when sales person approches you??
How do you know how long the car has been on the lot for?
You guys are so awesome!!❤
I didn’t care about interest rate, I paid it off in one year. I’m sure they were upset.
Lmao that's what I planned to do too
Now, how do I go about getting the car inspected outside of the dealership before I buy the car?
I am told that my car buying strategy is flawed. I only buy new cars. Everyone tells me that I should buy a 3 year old car to minimize the depreciation. They also tell me that I should get a new car now because my car does not have Apple CarPlay and a fancy 13 inch screen. They also tell me to get a newer car because mine is older and repairs will put me in the poor house.
In the past 15 years most of these co-workers have bought and replaced 3 to 4 cars. I have a 19 year old car. I know the complete history of the car and I know that has been properly maintained. I feel that over 20 years my costs will be lower.
What do you think?
Might I suggest that you lease a car. You can lease a car for less than most people pay per month. If you're always driving a new car and always subject to having a payment why not cut that payment in half since you're just going to be giving the car back anyway. At least that's my take on it if you want to always be driving a new car
@@Chrisbullarde Thanks for the input. I don’t need to have a new car just a reliable car. I have been driving mine for the last 14 years without a car payment. The only problem is dealing with people commenting on my culture (my parents were Scottish). I must say my South Asian coworkers are very complimentary.
@@cdnmetelhead4013 I have a '97 Maxima that I've owned since 2001.Car ran great and served me well but after 28 years I need to sell it. Too many problems now. It's like I'm putting my old dog to sleep. I've done many repairs myself and I know it inside and out. It's sad!
@@kenk7049 I would suggest you see a grief counsellor to help you adjust to your life without your trusted companion.😂
@@cdnmetelhead4013 :)
Anyone think that buying a 2020 Chrysler minivan a bad idea, I feel like I already know the answer but I really like this one I found on a dealers lot listed for 29k and it’s a hybrid (I love hybrids)- working on getting the OTD price now
Do you still need to get financing beforehand if the manufacturer is offering 0% or a really low interest rate? I wouldn’t think so
Only as a backup plan for the possibility of being "declined" for approval by the OEM finance arm. There's never a bad time to have that pre-approval and knowledge of it with you as you shop. It helps/protects everything and hurts nothing. Just my opinion.
What if the vehicle I’m looking to purchase is certified preowned from the dealer? And if it comes with a warranty, should I still get it checked by a mechanic?
As much as i hate tesla, they do the selling really good, no bs and direct to consumer
I'm considering buying a 2024 ford maverick. Is there a way to custom order the one I want and do you have a guide for that process?
The car that I want is not currently at the dealership in my current scenario. It's currently in transit so it hasn't technically been sitting on the lot. When does the dealer have to start paying on in-transit vehicles? How does haggling work in this scenario? Email tag? I'd rather not have to haggle in person.
Historically low interest rates? That’s the most absurd thing I’ve heard
How do I get rid of the add on for vin etching, the dealer says it's mandatory
It's not mandatory that you pay for it. Dealers will always try to suggest various add-ons "are mandatory". Ask them if they're willing to lose the sale and a customer over "VIN etching".
ASK FOR THE OUT THE DOOR TOTAL ON HOW YOU PLAN TO PAY !!!!!!!!!!!! I learned my lesson about asking for JUST the out the door price -- dealer gave the lowest they would sell the car alright, i showed up and the rest of the numbers started adding up real quick - to be fair i had no clue these figures were goin to be added later - Dealer response; since you are not trading you wont get the 3k trade discount that we already applied to the otd price and you plan on not using our banks so you wont qualify for the 2k finance discount so your out the door TOTAL is 5k more than the out the door price we posted -- Incentives are not a benefit to those that dont qualify and 9/10 times will not benefit those that qualify when they factor in lowball trade offer loss and overpaying on coverages and rates
They lied to you to get you in the door. They had no intention of honoring the price.
Its illegal to offer a lower price if you finance with them.
This was hilarious and informative
I could always beat a customer’s bank or credit union rates and keep the financing. Always.
From my 20 years in the business, the sad reality is that the vast majority of buyers show up not having done any vehicle research and then get sold something, something.
Stupid!
What should you be paying for a PPI? Is it better to get one done @ a dealership or independent mechanic?
Do it at an independent mechanic- about 1 mile away from the dealership so there not buddy buddy. Plus, you would wanna test drive the vehicle so you can knock two birds with one stone on that move.
As a general rule for car owners, everyone (everyone) needs a good and trusted local technician. Consider it a relationship, sort of like with a family physician.
If the dealership get s rebate from the manufacturer, do they get that money back?
Looked at a low mileage Hyundai at a great price, only to get quoted $2k dealer fees. Thanks to you I just walked away from it.
In 2021 it was 2.5% for my new tundra. It’s ridiculous that it’s now 5 or 8 % and 75+ k out the door.
(In context): Historically those rates are not outrageous. It's the hyper-inflated MSRPs/"SRP" that grenades the entire financial equation (imo). The MSRPs are unobtainable.
People are still buying like crazy even though the interest is above 7%
I wish I knew this information before I bought my first car 2 years ago. Now that I’m planning getting a new car within the next year and a half, I’m finally doing the research and I won’t go to the dealership looking goofy.
Wish I did my research before buying 2 cars but with experience and this wisdom- we making a SMART purchase
@@CannaWine facts
At some point we've all made those early mistakes. No more. Now *we* are bringing the pain to the dealers. g
How can I know how long it’s been sitting at the dealer ship ???
Good info 👍
“Always know how long a vehicle is sitting on the dealers lot” ….. makes sense as a negotiation tool, but how is one to find out this information without paying you guys by joining your site to get it? Is there a way the consumer can access this information besides paying you guys to join your Car Edge site or asking the dealer outright, and hoping that he’s going to give you an answer?
There is no charge for the days on lot information, it is available for free when you use the CarEdge vehicle search tool. Days on market is right there for you, now if you want the invoice amount or our target price, those are things that you need to pay for.
2024 Nissan Rogue SL 4WD
VIN: JN8BT3CB8RW437869
Stock#: 240383
Mileage: 11
Days on Market: 105
$40,415
MSRP
$0
Invoice Price
Unlock
No Data
Target Discount
All the best, Ray
@@CarEdgeRay you’re a clown
@@CarEdge thank you
When dealer say it has add-ons tint floor ceramic coating door edge guards roughly 2900.00 what one I do not want !! ??
I had a problem with GMAC financing one time. It was the last time I used GMAC or bought a GM product.
What was it
GMAC is dead. Went bankrupt in/around The Great Recession. It was sold off and re-formulated as Ally Financial.
I love your videos!!! So what do i need to do when I go into purchase my factory built vehicle? Do i have to pay the MSRP price
Lisa this guide should help: caredge.com/guides/factory-order-a-car#google_vignette. All the best, Ray
How do you find out how long a car has been sitting on the lot? I’m looking at several Subaru dealerships and don’t see it on any of the listings.
Thats a good question, I would ask them directly
@@CannaWine
oh yeah they’ll tell you the truth!!!!😅
Ask for the CarFax on the vehicle. 90% of the time, the CarFax will give you a good indication of ownership dates/times.
Rusted disck , not cleaned
If I buy a certifed pre-owned from a dealership, do I still need the PPI?
Absolutely! They aren’t looking at any of the potential bad things, just what are things that need fixing.
^^^ What Chris said. Also note the CPO - is it from the original MFR or some 3rd party?
CPO standards have dropped quite a bit during the pandemic. VIA CarFax, I now occasionally see "CPO" vehicles that have been in one or more accidents. I'm not making this up. So yes - a PPI from your trusted guy/people is obligatory.
What should the response be when they ask if your paying cash, financing or have a trade in and how does that affect the otd price?
I just signed up to CarEdge which has cheat sheets on & scripts on how to respond to these questions
I saw it covered in a couple of older videos. It shouldn't be too hard to find with a search
what is a typical floor plan interest rate?
I'd guess lower than consumer rates, but varying quite a bit among dealers given their creditworthiness, volume of vehicles, and even the MFR who is "toting the note".
To nitpick, interest rates aren't historically low, you're just comparing them to when they were historically high. It's like saying car prices are historically low because they are lower than two or three years when they were historically high.
In my opinion, interest rates are at a historic average level. The interest rates from late 2008 to early 2022 were frankly too low, so we are back in normal territory, in, my opinion. Sure, it was good for businesses to expand and to buy a house, but a lot of people abused it and over-bought. Also, there was no reason to keep money in safe instruments because they didn't make any money, so people either invested in riskier instruments or didn't save at all, using all their money on purchases. So, when the market went down, they got hit. And if they lost their job, it was a double whammy.
Don’t borrow money on depreciating liabilities ( they are not assets)
Interest rates from The Great Recession period up to the most recent FED rate hikes were "fake". A desperate measure by the Fed and Federal Govt. to avoid another crash or prolonged recession. It had to END, and the FED ended those rates much later than they should've.
One reason why our United States Federal Government has an HISTORICALLY out of control "annual budget deficit" and overall (cumulative) "National Debt". It took many years for inflation to set in, but when it finally came - whoa.
Because of the incentives in Colorado Nissan are selling cars for $19 a month and $10 a month Nissan leaf you can get a an adapter for the car now
These are leases
If you've picked out a vehicle that's already on the lot, I noticed I was charged a delivery fee. I thought the delivery fee was built into the MSRP. Is this correct?
Depending on the Monroney sticker (new cars), there will be the base price of the vehicle (varies by trim), the optional equipment charge (varies by options), and the delivery fee. All should be combined into the MSRP on the final line.
Yes. Delivery is always included in MSRP. If a dealer adds delivery to a line on a sales sheet, ask them to remove it. If they don’t, walk out.
I’ve always seen destination charges as an additional cost to the price of the car. Normally a couple hundred bucks but not in the MSRP itself
@@UnionAdvocate You must be confused. MSRP never includes Destination, it is listed after MSRP on the Monroney. Pull up a pic of a Monroney and see for yourself. CIAO!!!
@@shackrat2331 But the final price on the sticker includes destination. If the dealer is adding destination on the sales contract on a line not titled “MSRP” then they are trying to scam you into paying a second destination charge will they will pocket for the dealership. Destination on a sales contract is never a separate entry because it is already included in the final MSRP per the sticker you’re referencing. I’ve been buying cars for 25 years.
What price range should we expect for a PPI??
200 tops
Depending the state- Here in California, ranges from 120 - 160 depending the vehicle of course
All great advice, here in the UK every dealer has to provide an "On The Road" price
why it is so difficult in the USA to find out the OTD price seems alien to me.
Re financing i agree, dealers make a nice little extra by selling you the finance.
Always beware of finance contribution offers, they are not free, you be paying for them
at some point as you have to use the dealers finance to be elligable for them.
Buying a new or used car is a nightmare, get it wrong and you will have buyers remorse
for years.
Easy answer. In the US of A the Republican Party will not allow the government to protect the consumer.
@@jerrylundegaard2592 That explains a lot.
Let's hope that Trump will introduce some consumer protection. as well as cancel the insanity
of EV's.
@@jerrylundegaard2592 So what has the Democratic party done to protect the consumer?
@@SingleStacked To stay on topic, MAGA boy, the Dems in the CFPB are working to prohibit car dealers from playing their games of hide the fees and charging for useless products. The Rethugs are, of course, against this.
@@Barbarapape Trump introduce some consumer protection? You are attempting a joke, right?
How do you find out how long a car has been on the lot
CarEdge website, done using the VIN
CarEdge website "search for a car" shows the days on lot for each result listing.
Despise these ppl. This is what I was quoted for a Mazda cx90: MSRP/Retail
Selling Price cert
Total Accessories
Government Fees
Proc/Doc Fees
Total Taxes
Total Balance Due
$44,800.00
Selling Price - Rebate
$44,800.00
$44,800.00
$1,295.00
$1,295.00
$351.00
$358.03
$4,300.14
$51,104.17
Crazy
@@joeham9322 Buying a new car is utterly insane.
I am trying to buy a 2024 Kia Telluride and have a trade in do u think i can get a kia for less than dealer is asking
What does "reissue" mean on a 2024 Chevy window sticker?
OEM/Factory Window Sticker = "The Monroney Label". Don't know. Does indicate something has been changed/updated by the MFR since the vehicle was released off the assembly line. Purely as a guess, I know some mfrs "updated" their MSRPs (lower) at times during the last 12 mos or so. In short, the new sticker indicates a (NON-DEALER) change. You could ask the sales manager and see what his story is.
@@NVRAMboi The first time this truck appeared online was about a month ago, so I called to inquire about looking at it & taking a test drive. The salesperson I talked to said the truck was still at the factory awaiting delivery. Then about 2 weeks went by & the dealership didn't have it listed anymore. Then last week reappeared on the dealer's website with this reissue window sticker. I called the salesperson I talked to before & asked if the was on the lot & was told it was still at the factory awaiting delivery & he could not tell me what the reissue meant on the window sticker.
Great info guys !!!!
someone help me buy a Mazda 3 2021 sedan Gt !!! my dad was in the military how much is the military discount? im taking 5,400 and using it for a down payment. the car is about 22,000 my credit score is 740. I wanna do this through my credit union bank. NYC
So are you screwed if you go to your local dealership to find the specific model & color you want and they have to get it from another dealership? I know I can go but according to all search options, the specific models are out of state and if I go buy out of state, I have to then pay double tax (state tax I bought it in and then when I register in current state)??
No you pay taxes based on your zip code only pay taxes one time
@@anthonyjoyce7198 ^^^^ THIS. You are not "double (state) taxed".
Is that a legitimate question to ask, which one of these it’s just like this one has been here the longest
But you don't have much option to choose from in USA right now!
Wisdom from Ventner City, New Jersey! 😊😊😊
Is VIN etching non negotiable? Most dealerships I've been trying to talk to are hesitant to give any info about cost of the vehicle. It's very frustrating.
It’s negotiable! It’s too bad for them that they already did it, if you don’t want it tell them. If they don’t budge, walk.
Completely optional/negotiable. Dealer add-on. Get the charge removed or hit the dusty trail to their competitor.
Surprised no one said 'First!'. Good info as always, guys
OTD and my checkbook.
If you are buying a used Toyota from Ray Toyota have Zach Toyota do a PPI.
Great video
Any tips in how to get pre-approval and where? New in US planning to get a car. Should i get new or used? I am thinking honda CRV.
Credit unions are the best and 99% of the time offer the lowest interest rates.
Your local bank or credit union. You could start with the bank that holds your checking acct. Over a period of years, those relationships can be very helpful/important for consumers. Local is far more responsive/customer-oriented than any regional or national bank or credit union.
What is your take on "LEASING" oppose to buying?
I miss when the car market was normal at 2%-4% on interest rates smh.
Thank god you guys are based in New Jersey!!
Can i buy an OTD tshirt from caredge?
RAY WITH THE ALPHA ENERGY!
I'm looking into new Honda CR-Vs and Toyota RAV4s and dealers are adding "dealer installed accessories" and charging $2K to $3K for basically items that only cost about $300. If that isn't bad enough, they have the audacity to charge $500 to $1,000 doc fees.
I was watching their old podcasts and I know they mentioned this. You don’t have to pay the full price of what they’ve added on. I think they said to say you don’t want it and since it comes already installed to take the price of them to dealer cost.
Dam, thats wild. Keep on consuming this content, digg around and you can discover what you can negotiate and what the dealers must charge
You might be in Florida. a) talk w/other Toyota and Honda dealers. And b) consider test-driving the Subaru Outback, Crosstrek, and/or Forester as options. You might be surprised as to how good the Subarus are, along with pricing and "dealer behavior". There are also "equivalent" Mazda models that might work well.
Just a suggestion. Good luck!
the site riddled with irritating UI and pop ups, becomes useless
We need an intro like that on afs
You hear about no haggle price dealerships.are you better off buying from them.
ie: such as CarMax/no haggle. CM averages over $6k+ profit* per vehicle. That profit usually shows up in the sales price. So you're going to pay a bit more. OTOH, you see a vehicle you want and you pay the price that is posted. Additionally, you can get a "24 hour test drive" to take the vehicle home and get a feel for it. Beyond that, they have a "30-Day Money Back Guarantee" to protect against "buyer's remorse" up to 1,500 mi/vehicle returned in identical condition.
So, CarMax ain't for everybody - but it's easy to see how it works for many buyers imo.
*profit per vehicle changes quarterly, up or down.
Question. Any comment or what do you think about The Homework Guy claiming you guys double dip by charging customers and dealers a fee?
We have addressed this before, we collect nothing from car dealers. Our only income comes our customers. Here is a recent video that Zach posted showing how we make money. studio.ruclips.net/user/videoXtcB9O5Huhk/edit.
I Hope that helps. All the best, Ray
Sounds like "The Homework Guy" is trying to ski in the wake of CarEdge. I'm not even going to give the guy a view/click. Loser.
I recently signed up for and paid for the concierge service. I was supposed to have a call with an agent at 12 noon California time. No call after 30minutes. No contact from Caredge. I am cancelling the service and expect a full refund. I really thought this would avoid the hassle and stress of buying a car, however it has made I worse. Great marketing with the you tube channel. But the proof is in the pudding and I feel scammed
Just curious why I can’t find a Prius on the Car Edge website?
No flame, but you might be "doing it wrong" via their search. (edit) I just went over there and pulled up over "9000" used Prius. I didn't specify trim or "Prime" models.