You nailed it! Started unscrewing around with glove box and decided to go with Plan B (for battery) first. Went inside, ate lunch, and then reconnected the negative cable. Radio worked...literally music to my ears. Thank you! Thank you!
Unplugging the battery negative terminal fixed it for me. I unhooked it, pressed the brakes for like 10 seconds and tried to start to clear any power; then reconnected. Working now, everything reset (time, the dash display type, TPMS, etc). Thanks!
Was about to start with glove box trick, but came upon your video and decided to try that first. Waited 10 min and sure enough, I’m bumping tunes now! Thanks for the video!
Fixed mine! It was a fuse issue. I went through the steps listed and the screen went back off after 15 minutes. I fixed it by pulling the fuse on the passenger side dash, cleaned the metal prongs on the fuse with a screwdriver (scrapped it to bare metal) and re inserted it. Works and hasn’t turned back off.
My 2017 Silverado did same thing yesterday, I watched this video went outside unplugged my battery negative cable went back in the house took a shower then went back outside hooked battery back up and everything thing worked thanks bro for the info back riding with tunes……
Preciate ya…watched 4 or 5 before getting to urs and they all stopped after unplugging/pluggin in the blue chord but that did nothing for me….the battery cable was my solution…i also cleaned it off with a little baking soda bc there was a good amount of corrosion on there….
My dude! Thank you! I jumped start my 2018 suburban this morning and had the same Issue. The negative terminal fix did it for me. So simple but so effective. I appreciate you
I have a 2012 terrain an had to breakdown an go to the dealership for a new radio not sure if mine was able to be repaired at home the guy said it was something wrong with it internal an needed to be replaced anyway granted I bought it used lol so that’s probably why I got a great deal on it
Had same issue with mine and I went to fuse panel under A pillar on passenger side in dash there is a 20amp fuse, (location 18) on mine labeled RDO, pulled fuse to check, was good, re installed fuse, bang working again. Might be easier to pull the fuse to reset power to radio, rather then pull power cable from behind clove box or disconnecting battery.
Same issue here with my 2017 Sierra. Radio Inter Link screen goes blank no power at times. Only way to get it to come on is unplug radio fuse and replug. After that works fine for day or so and issue comes back . I did the battery and blue plug under glove box no work only when I remove fuse and reinstall.
Ok so I was able to fixed the problem! It’s been about 3 weeks now and it’s still working with no issues. So here’s what I did . 1-I unplugged the HMI blue plug that’s under the glove box. 2-Then left it unplugged and went and removed the radio fuse from the passenger side panel. 3-Now that both of those were unplugged, I removed the positive terminal on the battery. 4-I then sat in driver seat pushed on brake pedal, turned light switch on and push on horn so if there was any stored current it would be used . I then waited about 15 min with all the above unplugged. After 15min I replugged in the HMI and I put the radio fuse back in, and lastly I reinstalled the positive battery terminal. It’s been a while now and all working fine… good luck
Bro, I took my truck to Toyota and actually turned it in. Decided to see what I can find out on RUclips and came across your video went to the service manager and asked him to try the battery thing and it worked. They charged me zero bro I don’t know how much money you just save me, but I’m sure.
Man bro so I have a 2015 Tahoe LTZ and it seems that I’m beginning to see that I’m starting to dish out more and more 💰💸 😭💸💰money on shit that’s breaking on my Tahoe !! I had to replace my struts which the front ones alone are special and are special gas charged alone cost me over $1,000 for just the front ones ! the back ones were $390.00 and then labor and I could go on with other issues so I don’t know if you are starting to see the same with your Denali. But thanks for the tip and I hope it works for me 🤞🍀🙏
I am having the same issue with MALIBU 2016 , I check the computer and it was receiving the programs but not working I remove the battery but it still the same thing What to do?
Fixed mine! It was a fuse issue. I went through the steps listed and the screen went back off after 15 minutes. I fixed it by pulling the fuse on the passenger side dash, cleaned the metal prongs on the fuse with a screwdriver (scrapped it to bare metal) and re inserted it. Works and hasn’t turned back off.
Mine went blank but the radio and touchscreen still functions. Tried with taking the negative connection off of the battery and it screen is still blank. Are there any more tricks I can use?
When my screen went blank, I tried off/on , touching the screen, hitting buttons, fobs and knobs - nothing worked. 2 hours after shut down, I tried the system and it was back.
What happens when you take out the radio fuse, unplug the connection under the glove box, unplug the negative terminal, and STILL the screen is blank? Am I screwed?
@@boostinwillie I actually just left my Chevy dealer and I had a feeling they were gonna tell me I needed a whole new radio and sure enough I need a new radio. Reminder to everyone. DON’T LEAVE YOUR WINDOWS DOWN WHEN ITS RAINING. It’ll cost you 1k
@@boostinwillie I actually just left my Chevy dealer and I had a feeling they were gonna tell me I needed a whole new radio and sure enough I need a new radio. Reminder to everyone. DON’T LEAVE YOUR WINDOWS DOWN WHEN ITS RAINING. It’ll cost you 1k
Bro it doesn’t work with me Yesterday the screen wasn’t working in the morning , but in afternoon started alone Now the screen turn off again What should i do?
Did you ever figure out the problem . I’m having same issue when I unplug radio fuse and reinstall it works but some days I start truck and no power to Intel Link radio. I have to remove fuse and reinstall and all works great… any advise on how and if you fixed yours?
@@carleb3157 it looks like you have a bad capacitor inside the radio module check it with used one is located behind the glove box depends on your car model
@@boostinwillie I'm still under warranty. The dealer is putting a new HMU in it today. Had a different issue with the DIC losing my settings after it sits for a day or two. Dealer thinks the new HMU will fix that as well. We will see.
I ended up replacing the HMI control module again in my 2018 Silverado. The previous owner had already fired the parts cannon at it and replaced the screen , the radio module and the HMI control module. All under warranty so far. Those components are ALL expensive.
You nailed it! Started unscrewing around with glove box and decided to go with Plan B (for battery) first. Went inside, ate lunch, and then reconnected the negative cable. Radio worked...literally music to my ears. Thank you! Thank you!
Unplugging the battery negative terminal fixed it for me. I unhooked it, pressed the brakes for like 10 seconds and tried to start to clear any power; then reconnected. Working now, everything reset (time, the dash display type, TPMS, etc). Thanks!
Was about to start with glove box trick, but came upon your video and decided to try that first. Waited 10 min and sure enough, I’m bumping tunes now! Thanks for the video!
Fixed mine! It was a fuse issue. I went through the steps listed and the screen went back off after 15 minutes. I fixed it by pulling the fuse on the passenger side dash, cleaned the metal prongs on the fuse with a screwdriver (scrapped it to bare metal) and re inserted it. Works and hasn’t turned back off.
que fusible era amigo
@@yoqueseyoquese5607 it is the 20a fuse. It should say RDO on the fuse panel.
Hey did you find hat fuse it was for the radio? I can’t seem to locate it
I have a 2015 Yukon Denali can’t find the fuse it’s not the one under the hood or driver side
@@Taneshiafrancois check there: open the passenger front door, side of the dash (to the right of the glove box)
My 2017 Silverado did same thing yesterday, I watched this video went outside unplugged my battery negative cable went back in the house took a shower then went back outside hooked battery back up and everything thing worked thanks bro for the info back riding with tunes……
💪🏾💪🏾💪🏾 glad it’s working!!
THIS WORKED on 2017 Siverado 3500!!!!!!!!!! SIMPLE!!! THANK YOU FOR THE IDEA!!! I was messing around with it for 5 days.
Glad it helped!
Same happened to me, thank you for uploading this video, it helped me a lot and saved me a trip and money at the dealership.
I laughed when the O'Reilley ad popped on..just me??
😂😂
😂😂
Great job!! I've been messing with touchscreen not responding to touch for the last two weeks - disconnecting battery for 5 minutes did the trick.
Disconnected battery. Waited 15 mins. Reconnected. Problem fixed. Thanks for the tip.
2017 Escalade
Just reset set the system by disconnecting the battery and IT WORKED>>>>>>>>>>>.THANKS!
yessss it worked!!! I just unplugged the battery for 10min and plugged it back in.
💪🏾💪🏾💪🏾.
Preciate ya…watched 4 or 5 before getting to urs and they all stopped after unplugging/pluggin in the blue chord but that did nothing for me….the battery cable was my solution…i also cleaned it off with a little baking soda bc there was a good amount of corrosion on there….
I’m glad it worked 💪🏾. A few people had no luck.
I'm hoping I get so lucky it just keeps turning on then off
You nailed it! Thanks. 2018 Yukon fixed in 10 minutes. Saved a trip to the dealer and who knows what they would have charged.
They would have charged an arm and a leg 😂😂😂
Glad it worked for ya!!💪🏾
Thank you sir. Our 2017 Suburban had the same issue. I never thought to disconnect the battery. It worked. Thanks
💪🏾💪🏾💪🏾
Thank you!!! The battery trick worked. Your a genius thank you thank you thank you!
I’m glad it worked!!! Others didn’t have some luck.
My man!!! 2017 GMC ACADIA SLE screen was black A.F. followed your direction and I'm back in business baby🙌🏽💪🏽✊🏾
💪🏾💪🏾
My dude! Thank you! I jumped start my 2018 suburban this morning and had the same
Issue. The negative terminal fix did it for me. So simple but so effective. I appreciate you
💪🏾💪🏾💪🏾
This one was the fix for me! Thank You!
I have a 2012 terrain an had to breakdown an go to the dealership for a new radio not sure if mine was able to be repaired at home the guy said it was something wrong with it internal an needed to be replaced anyway granted I bought it used lol so that’s probably why I got a great deal on it
Thank you the battery option worked. Also, I went into the system settings and reset the whole thing. 😊
Glad it worked 💪🏾💪🏾
Tried battery trick first and it worked thanks alot
Thank you so much for your helpful and fun video !
God bless you for this info bro. Now I’m about to go outside to my 1500 Denali and unplug the battery.
Hopefully it works
@@boostinwillie I tried it and it worked for a second then went blank black screen again smh. I’m thinking maybe the fuse box needs to be checked
Mannnn Thanks A Million. It's worked. Awesome video.❤❤❤❤❤❤
Had same issue with mine and I went to fuse panel under A pillar on passenger side in dash there is a 20amp fuse, (location 18) on mine labeled RDO, pulled fuse to check, was good, re installed fuse, bang working again. Might be easier to pull the fuse to reset power to radio, rather then pull power cable from behind clove box or disconnecting battery.
I have the exact same issue on my 2018 Camaro but disconnecting the battery trick didn’t work.
My 2019 GMC CANYON Interlink went blank today on the way to work I will give your solution a try 🤞🏻
Did you end up fixing it on your 2019 GMC Canyon, I have the same truck and am curious if this method worked for you?
@@joshgee8615 no actually it resolved itself and It’s been ok ever since
Same issue here with my 2017 Sierra. Radio Inter Link screen goes blank no power at times. Only way to get it to come on is unplug radio fuse and replug. After that works fine for day or so and issue comes back . I did the battery and blue plug under glove box no work only when I remove fuse and reinstall.
Yeah, sometimes needs to checked out
Ok so I was able to fixed the problem! It’s been about 3 weeks now and it’s still working with no issues. So here’s what I did . 1-I unplugged the HMI blue plug that’s under the glove box. 2-Then left it unplugged and went and removed the radio fuse from the passenger side panel. 3-Now that both of those were unplugged, I removed the positive terminal on the battery. 4-I then sat in driver seat pushed on brake pedal, turned light switch on and push on horn so if there was any stored current it would be used . I then waited about 15 min with all the above unplugged. After 15min I replugged in the HMI and I put the radio fuse back in, and lastly I reinstalled the positive battery terminal. It’s been a while now and all working fine… good luck
@@carleb3157 these things have some weird resets sometimes. But glad you git it!!!
Just do it to my Silverado 2015 hope that make it.. my problem was the screen goes black phone disconnect and connect back
Bro, I took my truck to Toyota and actually turned it in. Decided to see what I can find out on RUclips and came across your video went to the service manager and asked him to try the battery thing and it worked. They charged me zero bro I don’t know how much money you just save me, but I’m sure.
Unconnected the battery and that fixed mine too. Start with the easiest possible fix!
Thanks man I'm gonna try this, I have 16 silverado with this issue
It seemed to work for some, and not for others. Good luck 🤞🏾
Man bro so I have a 2015 Tahoe LTZ and it seems that I’m beginning to see that I’m starting to dish out more and more 💰💸 😭💸💰money on shit that’s breaking on my Tahoe !! I had to replace my struts which the front ones alone are special and are special gas charged alone cost me over $1,000 for just the front ones ! the back ones were $390.00 and then labor and I could go on with other issues so I don’t know if you are starting to see the same with your Denali. But thanks for the tip and I hope it works for me 🤞🍀🙏
Yep I replaced struts a few years back. I ordered them off RockAuto
Worked in my malibu thanks so much
💪🏾💪🏾
Fixed mine! You frickin ROCK!
Took mines to the dealership and their talking about replacing the HMI(Human Machine Interface) Module. $1,600.
Very helpful video ❤️❤️❤️❤️❤️❤️❤️❤️❤️
I am having the same issue with MALIBU 2016 , I check the computer and it was receiving the programs but not working I remove the battery but it still the same thing
What to do?
Pull the fuse and reinsert. Quick and easy.
worked like a charm, thank you!!
💪🏾💪🏾💪🏾
Good video Boss I'm in the process of troubleshooting my 2017 Sierra, wish me luck.
🤞🏾 hope it works for ya!
My 2017 GMC Sierra Denali did it today 😩. Did unplugging your battery work for you?
Unplugging the battery and resetting everything is what actually worked for me.
I unplugged the battery and it works, but after few hours, the display screen went back to blank and no audio (same issues)
Did you try the under the dash reset?
@@boostinwillie I did but it still not working until I try to unplug the battery but after few hours, the display screen go back to blank again.
@@batinbimsua3866 mine is doing the exact same thing. Did you find the problem?
May be hard broke, May have to see a shop
Fixed mine! It was a fuse issue. I went through the steps listed and the screen went back off after 15 minutes. I fixed it by pulling the fuse on the passenger side dash, cleaned the metal prongs on the fuse with a screwdriver (scrapped it to bare metal) and re inserted it. Works and hasn’t turned back off.
Mine went blank but the radio and touchscreen still functions. Tried with taking the negative connection off of the battery and it screen is still blank. Are there any more tricks I can use?
You can try the unplugging the connection under the dash
I see two blue connections underneath the glove box. Is that it?
@@ratesforless yep that it.
@@boostinwillie I tried to and they would not budge. I'll keep on trying...
That’s when it started with me. I had windows cracked and it started pouring and now my radio is messing up. Do you know what got wet?
When my screen went blank, I tried off/on , touching the screen, hitting buttons, fobs and knobs - nothing worked.
2 hours after shut down, I tried the system and it was back.
Hopefully that was the trick and it continues to work.
Thank you worked great !
I'll give it a shot. Thanks
What happens when you take out the radio fuse, unplug the connection under the glove box, unplug the negative terminal, and STILL the screen is blank?
Am I screwed?
Shop would be the next stop most likely
@@boostinwillie I actually just left my Chevy dealer and I had a feeling they were gonna tell me I needed a whole new radio and sure enough I need a new radio. Reminder to everyone. DON’T LEAVE YOUR WINDOWS DOWN WHEN ITS RAINING. It’ll cost you 1k
@@boostinwillie I actually just left my Chevy dealer and I had a feeling they were gonna tell me I needed a whole new radio and sure enough I need a new radio. Reminder to everyone. DON’T LEAVE YOUR WINDOWS DOWN WHEN ITS RAINING. It’ll cost you 1k
@@chinobeans2680 1k oh my
What was it did u fix it I did same un plug negative battery for 30 minutes and fuse and the hmi box still nothing but my reverse camera works
THANK YOU, THANK YOU, THANK YOU!!!
Bro it doesn’t work with me
Yesterday the screen wasn’t working in the morning , but in afternoon started alone
Now the screen turn off again
What should i do?
Have a someone check it. Sometimes the reset doesn’t work if it’s hard broke
You need to look for a loose ( blue) connector behind the glove box
Did you ever figure out the problem . I’m having same issue when I unplug radio fuse and reinstall it works but some days I start truck and no power to Intel Link radio. I have to remove fuse and reinstall and all works great… any advise on how and if you fixed yours?
@@carleb3157 it looks like you have a bad capacitor inside the radio module check it with used one is located behind the glove box depends on your car model
@@NASSTRACINC If I get another module do I have to bring to dealership to have it programmed. And if I remove this module will my truck start
You get anymore issues with it?
I did not…. Knock on wood
That's disconnecting the battery worked on my 2019
💪🏾💪🏾
That is a very helpful video
How long did this fix last?
Still working today
@@boostinwillie I'm still under warranty. The dealer is putting a new HMU in it today. Had a different issue with the DIC losing my settings after it sits for a day or two. Dealer thinks the new HMU will fix that as well. We will see.
I ended up replacing the HMI control module again in my 2018 Silverado. The previous owner had already fired the parts cannon at it and replaced the screen , the radio module and the HMI control module. All under warranty so far.
Those components are ALL expensive.
I know,… I think I may have gotten lucky and maybe someone else did too 😬
What issues were you having? I'm in the same boat. Like a completely dead screen, and info screen on speedo says audio off.
@@brandonnguyen9421 did you get it fixed? I have the exact same
Problem
@@oscargutierrez8961 I just ordered an HMI module today. So we'll see
@brandonnguyen9421 how much was it?
Just tap on bottom of glove carpartment
thank u happened to mine just today
Hopefully the reset works for you!
Didn't work for me
Sorry it didn’t work, you have a serious problem. I may have just been lucky. I’m still working till this day.
Happened to mine as well I’m a already at the dealership 🥲 should’ve tried these first
Hopefully they get it fix for you and not cost too much $$$
@@boostinwillie I told them something came up and left lol. I’m trying your method now I just disconnected the negative battery cable
@@Ezee-nu6lv I hope it works for you 🤞🏾
Did it work for ya?