I was doing it completely wrong. There should be a link to this video in the pamphlet that's provided with the product. She explains everything in a relatively clear and simple manner.
Hey. You posted this this a month ago, I is there a way to clean the actual thing that heats it up? When I took of the spiny thing candy got in it and I need help :(
@@common_common8301 that happened to me too. I just put it back onto the machine to heat up the candy again until it was empty cause the candy gets too hard to clean out
I also have to heat it up for 10 minutes or so before I add the sugar. AND how do you clean the burnt sugar off the cage part (not the piece that spins)?
I got the same one and I didn’t get the flavors did yours come with the flavors and I did the spinning the paper roll wrong so that is cool so thankyou
My first try i mistakenly thought hotter would make more thinner strigs and colder would make thicker chuncks and splatter . But the second time i heard hotter was thicker brittle wire like candy and cooler was more light and fluffy so I watched the big bowl to see if the melted candy wasstarting to form a ring around inside of melted candy not cooling into string and I turned the heat down and i noticed no more waste and much more cotton candy from less sugar .
Hi Kenma - We do not recommend it; however, we have had customers use hard candy inside of the unit before. If you choose to do so, we recommend crushing up the candy a little before doing so.
@@jfmc2581 - We have heard of other customers reusing it; however, we don't recommend putting it back into the machine. We like to pick it off the sides (after the machine has cooled down) and eat it like candy or sprinkle it over ice cream.
Once the machine is disassembled all the machine parts (excluding the motor) may be washed in warm water with mild soap and rinsed. Clean the motor unit with a slightly damp cloth. Do not soak or immerse the motor unit in water or other liquids. If you have any questions feel free to give us a call at 1-800-871-1491.
Is there an easier way to collect the cotton candy besides standing there twirling the stick? Is there a machine that just makes a batch and you remove the cotton candy once it's done?
I have not had any luck with my machine working that well. Its almost like the fan doesn't blow it up so I can catch the floss, so I have to dig it out and it get caught on the heating element and melts...
Unfortunately, we don't have a video right now on how to make cotton candy with hard candy. However, we do have customers that have used hard candies in this unit and had success.
Hi @star light. We have found that the machine can smoke if you allow sugar or anything else down near the heating element. It's easy to overfill the floss head with sugar. If anything falls down near that heating element, it will probably smoke. If you think the unit is smoking from inside the body of the machine (where the motor unit is), then that would be a big concern. Feel free to reach out to me if you have further questions. - Brittany - customercare@cottoncandyexpress.com
Wow Please go to Change.org and sign the petition for stimulus payments under browse.They still need about 200,000 signatures for it to pass. IT IS STILL OPEN.
I've never gotten one of these things to work right...ever. I always tell people not to waste their time and just go buy cotton candy 😂. I see you making it work but Don't take this the wrong way but I think the video is fake I just don't believe they work I've never seen one work at anyone's house ever.
I was doing it completely wrong.
There should be a link to this video in the pamphlet that's provided with the product.
She explains everything in a relatively clear and simple manner.
Missy Noel Yes
There is
Lol going to practice today, my children birthday party is Saturday. Thank you!
Thank you for showing me this I needed this video for my market day
Wow this was super helpful! Was so confused when I used mine today 😂 can't wait to try it out tomorrow ❤️
Hey. You posted this this a month ago, I is there a way to clean the actual thing that heats it up? When I took of the spiny thing candy got in it and I need help :(
@@common_common8301 that happened to me too. I just put it back onto the machine to heat up the candy again until it was empty cause the candy gets too hard to clean out
Sarahness I mean like the little pan thingy inside of it. That turns red TwT
Thanks 🙏 for showing this! And now I’m going to buy one 😆
SAMEEEE
Wow, yes this should be included in the manual. Thank you for demo.
Hi there! Thanks so much for watching. There is a link to this video on the tip card that came with the machine.
Thanks for the video ! And Brittany, if you're not busy this weekend, MARRY ME ! OMG
nunya Cute
i’m getting one for christmas! this has helped me know what to do! ahah! x
I JUST GOT ONE AHHHHH
@@zayanasrobloxworld4336 me too
i got one too!
I got one yesterday I’m happy
@Sara Lazizi ahhhh!😆
Just got mine and i love it!
I also have to heat it up for 10 minutes or so before I add the sugar.
AND how do you clean the burnt sugar off the cage part (not the piece that spins)?
With warm water
The sugar just meltd
i just use a paper towel with warm water and kinda scrape
How do you get the cage off to clean it?
I got the same one and I didn’t get the flavors did yours come with the flavors and I did the spinning the paper roll wrong so that is cool so thankyou
Thanks so much, great product for experimenting :-)
Does it need to be plugged in or is it battery powered?
what will hapin if i make it work longer are the sugar will bairn
Have you try with normal sugar? Or it must be special?
Did you ever figure that out?
@@hijabibeautiful yes it could be normal but it must be good quality
I have that cotton candy machine and it broke can it be fixed
My first try i mistakenly thought hotter would make more thinner strigs and colder would make thicker chuncks and splatter .
But the second time i heard hotter was thicker brittle wire like candy and cooler was more light and fluffy so I watched the big bowl to see if the melted candy wasstarting to form a ring around inside of melted candy not cooling into string and I turned the heat down and i noticed no more waste and much more cotton candy from less sugar .
Yummy in my tummy
Can you use hard candy also for this?
Edit: also this looks so fun!
Hi Kenma - We do not recommend it; however, we have had customers use hard candy inside of the unit before. If you choose to do so, we recommend crushing up the candy a little before doing so.
@@cottoncandyexpress_us ah. Okay thanks!!
@@cottoncandyexpress_us Thanks so much for the vid, and additional insights.
Can you reuse the ring of sugar that forms around the bowl?
No but you can eat it. Its like a lollipop
Ummm u can
@@odalis135 You feel like saying something a little more clear??
@@jfmc2581 - We have heard of other customers reusing it; however, we don't recommend putting it back into the machine. We like to pick it off the sides (after the machine has cooled down) and eat it like candy or sprinkle it over ice cream.
I have the same one
Why does my cotton candy catch on the spinner and burn?
If the machine too hot?
How do you clean it though??
Once the machine is disassembled all the machine parts (excluding the motor) may be washed in warm water with mild soap and rinsed. Clean the motor unit with a slightly damp cloth. Do not soak or immerse the motor unit in water or other liquids. If you have any questions feel free to give us a call at 1-800-871-1491.
We did that and it caught on fire. What did we do wrong?
Hi Rose, we are sorry to hear this. We'd be happy to assist with this matter. Please give us a call at your earliest convenience at 1-800-871-1491.
Is there an easier way to collect the cotton candy besides standing there twirling the stick? Is there a machine that just makes a batch and you remove the cotton candy once it's done?
Hi Yancey, Unfortunately, we are unaware of a cotton candy maker with that functionality.
How do you order parts for this
Machine? We lost the floss head??
You can give us a call at 1-800-871-1491 and we will be more than happy to help!
I have not had any luck with my machine working that well. Its almost like the fan doesn't blow it up so I can catch the floss, so I have to dig it out and it get caught on the heating element and melts...
Great video.
What measurement is the scoop
Oh Βrittany... u can make me cotton candy any day
now im getting this wish me luck
not in circle motion???
What Is the name of this machine I would like to buy it
Cotton Candy Maker - Candy Floss Machine for Party - White www.amazon.co.uk/dp/B07ZJWJBM9/ref=cm_sw_r_cp_api_i_c15cFbTEGK65J you can buy it here
What if it's loud???
Yes 👌 🥰
So im looking for one that shows how to use candy instead of the flossing sugar
Unfortunately, we don't have a video right now on how to make cotton candy with hard candy. However, we do have customers that have used hard candies in this unit and had success.
🙏🏼helpful!
Can you use different brands of sugar for the machine
Yes. However, we do recommend the Cotton Candy Express brand of sugar. www.amazon.com/cottoncandyexpress
my machine didnt coem with a pamphlet
is it suppose to start smoking?
Hi @star light. We have found that the machine can smoke if you allow sugar or anything else down near the heating element. It's easy to overfill the floss head with sugar. If anything falls down near that heating element, it will probably smoke. If you think the unit is smoking from inside the body of the machine (where the motor unit is), then that would be a big concern. Feel free to reach out to me if you have further questions. - Brittany - customercare@cottoncandyexpress.com
I have that cotton candy machine😂
My cotton candy machine is smoking from some reason I don’t know why but it is when I turn it on
It’s probably because it’s heatin up that’s what happend to mine
I can eat that in 1 second
Meetoo
Well said. Thumbs up.?
Two or three minutes
Wow😅 I was doing it all wrong
The coil got damaged due to Indian power frequency. No service centers at India for them.
It’s not as easy as she makes it look. I just got one and it’s going to take a while to get the hang of making them fluffy like that.
🤗❤️
Recommended by Dentist across the nation
Now price is 5000
I did it
Wow Please go to Change.org and sign the petition for stimulus payments under browse.They still need about 200,000 signatures for it to pass. IT IS STILL OPEN.
oh yes, start can’t candy machine got messed up.
get to the point
Din banadi aapne
🤣✌️😅👏🤦♀️😥
Getting some Dee vibes
I've never gotten one of these things to work right...ever. I always tell people not to waste their time and just go buy cotton candy 😂. I see you making it work but Don't take this the wrong way but I think the video is fake I just don't believe they work I've never seen one work at anyone's house ever.
Comprei não funcionou ,não fiz um algodão se quer
12 minutes of unproductive talk, 2 minutes of video showing it work. Now just reverse that!
a lot of yap, not enough instruction.
Dennis XYZ Wow, not nice..
@@e.theresebradley5966 girl bye 💀
I’m not here for the cotton candy 😉
She's really not that cute. Another miltose str8 woman. Your culture is so tired.
I am.
@@Beef5me too
Wdf 😭😂😂😂
Ayo chill wtf, turning someting innocent into someting weird
She has quiet annoying voice
Petra Z. IKR😃she talks a lot 😐
2 or 3 minutes