Great Video, it really helped mi start off with the integration now that i can do POST based of this information i can do Update as well also i need to get the Bidirectional going
Can you please suggest the way if we are upgrading to newer version in real time scenarios what are the steps we need to take up.skipped records.review changes ....please create a demo on upgrading instance on your existing customisations for the Quebec version
I found out this video googling and then is being linked from service now forum too. I just need to do a simple get/post to the api to open an incident. Is there a way to do sow? ServiceNow documentation is so confusing.
Very good video. easily understood and able to implement as well. Its wokring. I struggled a little bit with - request.setRequestBody("{\"short_description\":\"" + title + "\",\"impact\":\"3\"}"); So to avoid string framing issues, here is an easy approach. var title = current.short_description.toString(); var description = current.description.toString(); var category = current.category.toString(); var contact_type = current.contact_type.toString(); var myObj = { "short_description": title, "description" : description, "category" :category, "contact_type":contact_type }; request.setRequestBody( JSON.stringify(myObj) );
Incidents are random numbers which assign numbers automatically. Is there any reason you want to do that. You can push the number as well but this will give you a conflict if you will have another same number. This is not recommended.
This is a one directional example. I will be posting on bidirectional in which it will update the records on the both the instances whichever gets updated. Please wait I will upload for sure.
Hi, can you make a video of an inbound REST request based on Token Authentication, using an external token provider (like Auth0). So I can authenticate the REST request with my username and Active Directory password. (instead of username servicenow password)
Nice one, it's a great thing, So How can we update that created record. means you created One incident from ABC---> XYZ after created , i want to update some field values , once i update the record in ABC it should reflect same changes in XYZ , is it Possible?
Yes, that is possible. You can fetch the incident number from another instance and save it on primary instance and then with the help of rest you can update
@@SAASWithServiceNow its my humble request, can you please give a vedio , I am looking for this solution. How to do. What is the script I have to follow here.
@@SAASWithServiceNow What is the use of providing username & password in the BR script? I Wanted to know what happens if we do not provide any username & password in the BR script?
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Super video! I applauded for ₹40.00 👏
you're amazing, i'm learning so much with your channel thanks!!!!
My left ear enjoyed this video!
Sorry about that.
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Hatts Off Man .. This video is so good ! Thanks for sharing this with us!
very good explanation ..Thank you so much..
Thanks for all your efforts.
Really helpful video
Great Video, it really helped mi start off with the integration now that i can do POST based of this information i can do Update as well also i need to get the Bidirectional going
Thanx sir....very helpful
Can you please suggest the way if we are upgrading to newer version in real time scenarios what are the steps we need to take up.skipped records.review changes ....please create a demo on upgrading instance on your existing customisations for the Quebec version
I found out this video googling and then is being linked from service now forum too. I just need to do a simple get/post to the api to open an incident. Is there a way to do sow? ServiceNow documentation is so confusing.
Really nice tutorial very helpful !! Volume need to be louder or a external microphone will make your recording better.
Very good video. easily understood and able to implement as well. Its wokring.
I struggled a little bit with - request.setRequestBody("{\"short_description\":\"" + title + "\",\"impact\":\"3\"}");
So to avoid string framing issues, here is an easy approach.
var title = current.short_description.toString();
var description = current.description.toString();
var category = current.category.toString();
var contact_type = current.contact_type.toString();
var myObj = {
"short_description": title,
"description" : description,
"category" :category,
"contact_type":contact_type
};
request.setRequestBody( JSON.stringify(myObj) );
Hi , Can i expect any updates on Bidirectional process.once i update the record in ABC it should reflect same changes in XYZ .
Are you able to find the bi-directional solution ?
let me know please. if someone get the bidirectional process
Please continue to upload such videos using a good microphone..Thanks
401 Authorization issue vastundhi user credentials correct ga echanu what to do then
Is there is any method to make the Incident Number as same in both the Instance.
Incidents are random numbers which assign numbers automatically. Is there any reason you want to do that. You can push the number as well but this will give you a conflict if you will have another same number. This is not recommended.
SAASWITHSERVICENOW incase if we need to update means, how it will update once we update in one instance.
This is a one directional example. I will be posting on bidirectional in which it will update the records on the both the instances whichever gets updated. Please wait I will upload for sure.
@@SAASWithServiceNow Hi Gaurav, we are waiting for you REST API bidirectioanl.
Hi gaurav how and where do we evaluate inbound rest api request servicenow
Can you please send the post code for the dynamic update of dataa?
Hi, can you make a video of an inbound REST request based on Token Authentication, using an external token provider (like Auth0).
So I can authenticate the REST request with my username and Active Directory password. (instead of username servicenow password)
Can you please explain if the incident contains attachment then how to send attachments?
We can do that as well, let me make that video as well.
Could please someone help me to understand what is the difference between ebonding and REST API ??
Hi, Ebonding is integrating Bidirectionally two systems. REST API is a way to construct web services to connect the system.
Nice one, it's a great thing, So How can we update that created record. means you created One incident from ABC---> XYZ after created , i want to update some field values , once i update the record in ABC it should reflect same changes in XYZ , is it Possible?
Yes, that is possible. You can fetch the incident number from another instance and save it on primary instance and then with the help of rest you can update
@@SAASWithServiceNow its my humble request, can you please give a vedio , I am looking for this solution. How to do. What is the script I have to follow here.
HI @@kishored8336 Let me post a video by this Sunday. Busy time but will try my best
@@SAASWithServiceNow reply I m glad with your reply, I will wait for your vedio. It will be very helpful for me and others
@@SAASWithServiceNow Hi , we are waiting for your updates , can you please on Update REST API bidirectional
Can you please tell me why username & password are given in the script?
Hi Divya, can you explain your question?
@@SAASWithServiceNow What is the use of providing username & password in the BR script? I Wanted to know what happens if we do not provide any username & password in the BR script?
Divya Soorada This is username and password of another instance. When you will create incident , this BR will run and do API call to another instance.
@@SAASWithServiceNowyes. I see you created a user and gave his credentials here.. can we give any of the user's credentials in another instance?
Yes but it should have rest and table access.
Click noice is nice can you increase the volume of click sound so it can be good for our ears 😂😂
There is no sound
Sorry, But I dont hear that issue from other users. Can you check volume.
Mouse click is very annoying while watching video.