Best video I ever watched, nice explanation of coding, I liked it, the way your are explaining the step by step, No doubt finally, expecting similar videos on the other methods with use case.
Great tutorial for Jira integration. Thank you so much. Can you please also add the business rule and scheduled job script in comment box. Thanks again.
Will try. Please Like, Share and Comment on my videos.. Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Nice video. For the "bi-directional integration", unfortunately, this doesn't show how to set it up on the JIRA side. Instead, you went with a daily scheduled job within SN to grab all the records from JIRA, but ideally, most people would want it pretty close to when it was created or updated in JIRA. So...we'll have to find a video or documentation on how to do that from the JIRA side.
Please Like, Share and Comment on my videos.. Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Hey, did you find any documentation or video or any knowledge which helps when the new record is created in JIRA it should automatically created a record in ServiceNow without writing 'Scheduled Jobs' in ServiceNow. Do we need to write something on JIRA side to achieve this? any idea?
Hi Gaurav, Thank you for this useful session. I have one query here that You are sending request to insert issue in Jira by BR and sending all details like Endpoint, Credentials, Method in BR, so what is the use of the Rest message you created initially with Basic auth and Jira Endpoint? Why i am asking bcz you have not use rest message and method in BR inside sn_ws.RestMessageV2() but all details you mentioned in BR. Do we need rest message here?
Hello Ajeet, REST Message can be triggered in two ways, one is Direct and another is recordless. Its upto you what you want to use. You can achieve same action with both. You can see my detailed series on REST API . ruclips.net/p/PLzTvAeLiW8Ae4-8eJWNhzFyTqovD9LaaR
Thanks for sharing the Wonderful video and it helped to configure Jira integration. Now I'm facing one issue that If multiple lines are present in SN description then the jira ticket is failing with error "{"errorMessages":["There was an error parsing JSON. Check that your request body is valid."]}". I can see the logs shows text in description in new lines instead of . How we can convert the next lines to .
Thank You again SAAS with servicenow team for sharing such a wonderful training materials. Could you share or prepare general training video only related to web services. Like i'm been following you from a very long period and your videos really help me to grow myself in service now platform. What is REST ? what is SOAP? Additional to this could you please share a video on out of box configuration of CMDB
Thank you SAAS. Wonderful Explanation!!. How to integrate ServiceNow with share point. I need to create a task in service now with the help of share point and also when I update the task in service now it need to update in share point too.
Thanks for the lovely video Gaurav. Wonderful explanation !!! Appreciate it. Could you please also make another video like migrating tests, tickets from JIRA to ServiceNow. I am really finding very difficulty to migrate data from JIRA to SNOW. Please assist if you have any ideas. Thanks !!!
Hi, This is a one of best video I ever seen. Thanks a lot Gaurav. based on this video i worked out lots of my integration issues. Just wondering when new comment added to ServiceNow ticket how it sync to corresponded Jira issue. Any information would be really helpful.
Hi Sir, Good explanation, if I wanted to get the value of the project name from the catalog, how could I do it? just as I got the short description. Thanks in advance.
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I am unable to create basic authentication record using credentials of jira because of token length is long in password field it is not accepting and i tried to change field properties but i am unable to change. plz help me
Glad to hear that! Please Like, Share and Comment on my videos.. Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Hi Gaurav, I have seen all your videos and they are really helpful. I need to integrate SN with CIMPL. I'm new to integrations so i'm worried a lot. I need your help to make this happen. Any help would be really appreciated. Thanks in Advance!
JIRA has API documentation. You can check here- developer.atlassian.com/server/jira/platform/rest-apis/ Please Like, Share and Comment on my videos.. Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Hi, thanks for the video. I can't seem to put together the first part (orange) and the second part (apple). In the first part, you show how to create rest message and tie it to oauth2 profile to send a request. In the second part, it seems you write separate scripts to do the requests. What is the rest message stuff used for in servicenow? also, how are these things tie to application and/or widget in servicenow?
Hello, thank you for the video. It was very useful. However, I'm currently facing some difficulties. I have created a field type called 'External asset platform' and populated it using an API. Now, I would like to retrieve all the tickets that are associated with a specific asset. Could you please let me know if it's possible to make such a request?
Hii sir, In Rest Message ... I am select Authentication type as basic. And when I am selecting basic auth profile jira2.0.. Then show the error... Invalid reference... Plz give me suggestion... Thank u sir
Do you have any video how to use JIRA spoke Integrationhub to do JIRA integration. Please provide me the link if you already have a video on that . Thank you !
Not yet. Please Like, Share and Comment on my videos.. Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Hello Sir, I have a problem with the query. I did everything like you did, but still got an error: {"errorMessages":["The value '' does not exist for the field 'project'."],"warningMessages":[]}. The endpoint looks the following: < my domain name>.atlassian.net/rest/api/3/search?jql=project=. The authentication is basic with the acces token that has been provided by JIRA. The HTTP Request also contains the Accept and Content-Type with value: application/json. Same goes for the Default GET method. Do you have any suggestions what could have gone wrong? Thank you for your answer.
@ I can't be able to set the API token in the password field. Can please help me with that issue its showing like "Action abort: Password value is too long and could be truncated after encryption. Please either reduce password length or increase field size."
When I wrote second case then it goes into the infinity... Records in Story table goes on increasing You have any solution for that? In two minutes records nearly goes above 10000 :( what should I do???? It continuously goes on increasing
Hi Gaurav I tried the same method u did by writing the exact code in Business Rules for Stroy table , but its not reflecting on my Jira Instance . Connection seems to be good between two application while testing through Rest Outbound .... Have you done any settings on Jira Instance ?
Hi, same problem is happen with me also.I follow all the steps untill REST message it is working fine.. But with business rule it is not working. I copied the correct token key but still not working. Please help in this.
hi @Marky Boy Hope you are doing well. Automatic syncronization of tickets between Service Now And Jira is the bread and butter of our software called Exalate. The ticket will out-of-the-box be fully bi-directionally syncronized, which means, if a field gets updated on either side, it will automatically update on the other side. There are multiple configuration modes, ranging from a visual mode with an intuitive visual interface, to a fully script set up, which can configure even the most complex use-cases. Exalate is easy and straightforward to set-up and you can control exactly which data you want to send and/or receive. It's very secure and the only fully decentralized integration syncronization software on the market. Please see our youtube channel here: ruclips.net/channel/UCTLFNCGOENtbTTZqPYKaXaw If you would like to see a customized demo of the product, please book a slot with here: exalate.com/book-demo/ Cheers Mathieu Lepoutre
Hey Gaurav, nice tutorial. Do you have any experience doing this with Exalate (exalate.com/)? It'll work better for more advanced use cases and won't be as complex to set up.
Best integration tutorial I ever saw. Thank you very much. Expecting more from you, keep going!
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Hi Sir,
You are doing really a good job and due to this great help we are learning a lot.
Thanks a lot sir...
Best video I ever watched, nice explanation of coding, I liked it, the way your are explaining the step by step, No doubt finally, expecting similar videos on the other methods with use case.
Thanks much Irfan.
Great tutorial for Jira integration. Thank you so much. Can you please also add the business rule and scheduled job script in comment box.
Thanks again.
blow by blow explanation... Thanks alot
You are most welcome
very knowledgeable Sir
Thanks a lot from France !
Nice video thanks for sharing with us
Thanks for watching
All videos are very knowledgeable, would request you to please make videos on service now teams integration
it is great tutorial. Thanks. could you please make a video on CSM application / Discovery integration
Will try.
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One of the best !!!! keep up the good work !! Do more videos on SN deeply please
Good explanation on APIs, Thank you, Bro
Keep Posted, Thanks a lot.
Thanks for this integration video..which is very helpful
Nice video. For the "bi-directional integration", unfortunately, this doesn't show how to set it up on the JIRA side. Instead, you went with a daily scheduled job within SN to grab all the records from JIRA, but ideally, most people would want it pretty close to when it was created or updated in JIRA. So...we'll have to find a video or documentation on how to do that from the JIRA side.
Please Like, Share and Comment on my videos..
Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Hey, did you find any documentation or video or any knowledge which helps when the new record is created in JIRA it should automatically created a record in ServiceNow without writing 'Scheduled Jobs' in ServiceNow. Do we need to write something on JIRA side to achieve this? any idea?
The ServiceNow Community channel has a nice video on this, using a webhook between Jira and ServiceNow.
ruclips.net/video/lqnOurQlM_U/видео.html
Thank you for providing the knowledge. This is really helpful.
Thank You Very Much for this Video.
That's a great training video. Thanks for it.
Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Thanks!
I'm very much happy with your channel and videos... This is my #Thanksgiving very very thank you brother...
Awesome! Thanks much 😃
Good Explanation Sir
Hi Gaurav, Thank you for this useful session. I have one query here that You are sending request to insert issue in Jira by BR and sending all details like Endpoint, Credentials, Method in BR, so what is the use of the Rest message you created initially with Basic auth and Jira Endpoint? Why i am asking bcz you have not use rest message and method in BR inside sn_ws.RestMessageV2() but all details you mentioned in BR. Do we need rest message here?
Hello Ajeet,
REST Message can be triggered in two ways, one is Direct and another is recordless. Its upto you what you want to use. You can achieve same action with both.
You can see my detailed series on REST API .
ruclips.net/p/PLzTvAeLiW8Ae4-8eJWNhzFyTqovD9LaaR
@@SAASWithServiceNow Thank Gaurav you for reply
Great tutorials as usual, thank you! No questions : )
Glad you like them!
Our Website: www.saaswithservicenow.in
Our Facebook Page : facebook.com/saaswithservicenow
Our Discord: discord.gg/mcevNeE
Do we always need to create a new token whenever we make a call between jira and servicenow?
Thanks for sharing the Wonderful video and it helped to configure Jira integration. Now I'm facing one issue that If multiple lines are present in SN description then the jira ticket is failing with error "{"errorMessages":["There was an error parsing JSON. Check that your request body is valid."]}". I can see the logs shows text in description in new lines instead of
. How we can convert the next lines to
.
Thank You again SAAS with servicenow team for sharing such a wonderful training materials. Could you share or prepare general training video only related to web services. Like
i'm been following you from a very long period and your videos really help me to grow myself in service now platform.
What is REST ?
what is SOAP?
Additional to this could you please share a video on out of box configuration of CMDB
Thank you SAAS.
Wonderful Explanation!!.
How to integrate ServiceNow with share point. I need to create a task in service now with the help of share point and also when I update the task in service now it need to update in share point too.
Thanks for the lovely video Gaurav. Wonderful explanation !!! Appreciate it.
Could you please also make another video like migrating tests, tickets from JIRA to ServiceNow. I am really finding very difficulty to migrate data from JIRA to SNOW. Please assist if you have any ideas. Thanks !!!
Hi,
This is a one of best video I ever seen. Thanks a lot Gaurav. based on this video i worked out lots of my integration issues. Just wondering when new comment added to ServiceNow ticket how it sync to corresponded Jira issue. Any information would be really helpful.
great sir thank u
Hi Sir,
Good explanation, if I wanted to get the value of the project name from the catalog, how could I do it?
just as I got the short description.
Thanks in advance.
Please Like, Share and Comment on my videos..
Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
I followed same with Incident for Jira Service Desk Cloud (using "Incident" in place of 'rm_story'), but not work. Any suggestion?
very useful video. 👍👍
Great tutorial.can u make a vedio on remedy integration and other integration used in service now regularly
Thanks a lot sir
I am unable to create basic authentication record using credentials of jira because of token length is long in password field it is not accepting and i tried to change field properties but i am unable to change. plz help me
Good sir
really helpful.
Glad to hear that!
Please Like, Share and Comment on my videos..
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How to pass dynamic description value? I did the same as short description but it’s not working..
Can you do videos on how to do with SharePoint?
Good one
Hello, I have one doubt how you are copying the key from JIRA instance in external number field of story?.Please share this code too
Hi Gaurav,
I have seen all your videos and they are really helpful. I need to integrate SN with CIMPL. I'm new to integrations so i'm worried a lot. I need your help to make this happen. Any help would be really appreciated. Thanks in Advance!
can we pass user input value into jql search query. if user select from drop down box and that value passes in jql search query is it possible
JIRA has API documentation. You can check here- developer.atlassian.com/server/jira/platform/rest-apis/
Please Like, Share and Comment on my videos..
Please bookmark my new site for ServiceNow Blogging.- www.saaswithservicenow.in/ and Like my Facebook Page- facebook.com/saaswithservicenow/
Hi, thanks for the video. I can't seem to put together the first part (orange) and the second part (apple). In the first part, you show how to create rest message and tie it to oauth2 profile to send a request. In the second part, it seems you write separate scripts to do the requests. What is the rest message stuff used for in servicenow? also, how are these things tie to application and/or widget in servicenow?
Awesome!
Please let me know how you populated the external number
Hello, thank you for the video. It was very useful. However, I'm currently facing some difficulties. I have created a field type called 'External asset platform' and populated it using an API. Now, I would like to retrieve all the tickets that are associated with a specific asset. Could you please let me know if it's possible to make such a request?
Hi SAAS, Can we connect in call to discuss on this topic, I think it didn't works for me
Hii sir, In Rest Message ... I am select Authentication type as basic. And when I am selecting basic auth profile jira2.0.. Then show the error... Invalid reference... Plz give me suggestion... Thank u sir
Do you have any video how to use JIRA spoke Integrationhub to do JIRA integration. Please provide me the link if you already have a video on that . Thank you !
After 48 minutes something goes wrong with display...
Thanks a lot
Can you please make a video on ServiceNow integrate with devops
How to attach file from servicenow to jira?
How to do it bi-directionally?
Can you explain about servicenow and VSTS integration
Thanks for this great tutorial. Do you have similar tutorial for service now and ALM?
Not yet.
Please Like, Share and Comment on my videos..
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Hello Sir,
I have a problem with the query. I did everything like you did, but still got an error: {"errorMessages":["The value '' does not exist for the field 'project'."],"warningMessages":[]}. The endpoint looks the following: < my domain name>.atlassian.net/rest/api/3/search?jql=project=. The authentication is basic with the acces token that has been provided by JIRA. The HTTP Request also contains the Accept and Content-Type with value: application/json. Same goes for the Default GET method. Do you have any suggestions what could have gone wrong? Thank you for your answer.
Did you find the solution, getting the same error
How to integrate coverity-jira, could you please send
Hi,
How do I send attachement from servicenow to Jira?
Thanks in advance
This solution is only for Cloud Instance or will work with On-prem instance also?
i have the same question, did you get the answer for this ?
@ I can't be able to set the API token in the password field. Can please help me with that issue its showing like "Action abort: Password value is too long and could be truncated after encryption. Please either reduce password length or increase field size."
same i am facing
he is only replying thank you messages
When I wrote second case then it goes into the infinity...
Records in Story table goes on increasing
You have any solution for that?
In two minutes records nearly goes above 10000 :(
what should I do???? It continuously goes on increasing
Can you provide your script in business rule
License needs is ?
Hello Sir,
do you have any video on Servicenow and Smartsheet integration
Hello Sir, Any luck on this.
Can you make a video on how to send attachments from ServiceNow to Jira? I'm struggling with it.
any luck on attachment flow from servicenow to Jira?
its blank over here in 50:35 or 50:34
Dynamic update with schdule jobs. @ 39:30
Hi Gaurav
I tried the same method u did by writing the exact code in Business Rules for Stroy table , but its not reflecting on my Jira Instance . Connection seems to be good between two application while testing through Rest Outbound .... Have you done any settings on Jira Instance ?
Have you requested token key in jira?
@@SAASWithServiceNow You mean API token rite , Yes I did ....
chethan rv just copy what i did in video
Hi, same problem is happen with me also.I follow all the steps untill REST message it is working fine.. But with business rule it is not working. I copied the correct token key but still not working. Please help in this.
Hi.. I solve the problem..Actually I didn't create the Issue type 'Story'..That's y it was not showing.
21:06
How to integrate from Snow to Jira?
hi @Marky Boy
Hope you are doing well.
Automatic syncronization of tickets between Service Now And Jira is the bread and butter of our software called Exalate. The ticket will out-of-the-box be fully bi-directionally syncronized, which means, if a field gets updated on either side, it will automatically update on the other side. There are multiple configuration modes, ranging from a visual mode with an intuitive visual interface, to a fully script set up, which can configure even the most complex use-cases.
Exalate is easy and straightforward to set-up and you can control exactly which data you want to send and/or receive. It's very secure and the only fully decentralized integration syncronization software on the market.
Please see our youtube channel here: ruclips.net/channel/UCTLFNCGOENtbTTZqPYKaXaw
If you would like to see a customized demo of the product, please book a slot with here: exalate.com/book-demo/
Cheers
Mathieu Lepoutre
Hey Gaurav, nice tutorial. Do you have any experience doing this with Exalate (exalate.com/)? It'll work better for more advanced use cases and won't be as complex to set up.