What is Inbound Action in ServiceNow | DETAILED OVERVIEW OF INBOUND ACTION

[@adnanakbar4175]

indeed , great video. cover all the concept of inbound action. stay blessed

[@navneetcheema2691]

Long video but worth a watch. Well explained!!

[@liaqatnaveed9441]

Thank you for explaining it so well in the video.

[@maruthiram9192]

Well explained...Thank You

[@bhBlacky82]

Great Video.. You can search inside an array with array.indexOf("string") it returns the position if found, if not found, it returns a -1

[@maxinefairholm820]

Hi , this video was super helpful. Thank you. I got my inbound email actions working as demonstrated in the video. However, is there a way to define how the values in the email body should display? E.g. Instead of using 'category: Software' I want to use '%category=software' in the body of the email. So, I need it to grab the value of the = sign instead of colon. Also, in the inbound action, it does not allow me to define
if (email.body.%category != undefined)
current.category = email.body.category;
Any help would be grateful. Thank you Max

[@abdulrafee481]

Such a nice and brief Explanation , Thank You Gourav.....

[@shidharthaashe809]

Thanks Gaurav for the Inbound action video as requested nice explanation.

[@sharmav5880]

One word - Classic. Please post one more video to cover a bit on advance action.

[@rohitburud5426]

Nice and brief explanation on inbound email actions👌

[@SAASWithServiceNow]

Glad you liked it

[@cosmicstrays6864]

Hi, what type of access do we need in service now to perform these changes?

[@ajeetkumar-kn2of]

Nicely explained. Thank you Gaurav for efforts

[@diwakarandurairaj5173]

Great explanation 👌

[@SAASWithServiceNow]

Thank you 🙂

[@krama858]

WELL EXPLAINED

[@sivateja8330]

You are 🙏 AWSOME 🤘

[@hiphopyoudontstoptv3850]

Thank YOU ! again

[@sandeepbarge4699]

how do we create Service Now ticket from Azure Data Factory?

[@StreamRC]

That was a great video , but I have a doubt - when we go to email logs their is a field deleted that is auto checked when email is received , what does that mean?

[@cheranit]

good effort

[@amishranjanofficial]

Hi Gaurav,
Thanks for this videos, it really was nice and helped me a lot.
Could you please make a video on demo of allow digest in notification with all the cases.

[@bbqmadeeasy9576]

Great video. If I were to update a record based off of a user and a group they are part of how could I do that? For example: if a user responds to an email notification, I need to get their group and then based off of that group they are part of, I need to update one of a few different custom journal fields we have setup based off of the group the user belongs to.

[@nick_jacob]

Is it possible to update a field such as a date field by having the user click a button in the email? I'm looking for some way to do this. The user gets the email, clicks the button and the incident is updated with a date that adds 7 days to the date. So 2021-08-10 would turn to 2021-08-17. Is this possible?

[@garvitbanaula1068]

Hi gaurav have a question ...can we find language of email so that a particular action can be taken

[@anusreev6732]

Thank you sir

[@atulmeshram2475]

I don't receive emails sent from gmail. Pls help. Also where can i check my instance email address?

[@atulmeshram2475]

I tried sending as mentioned in the video but those are not coming

[@TheSbhagat]

Please share the PPT link of all videos, if Possible.....

[@kundanniwane7989]

hello sir,
please upload video of outbound action email.

[@alekhyaguptapenugonda4873]

how can i get the date of the email sent

[@richardcastillo1984]

FYI-Inbound actions email is disabled for pdi